ITIL(R) 2011 The Story Continues

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Publisher : BPB Publications
ISBN 13 : 9389328020
Total Pages : 92 pages
Book Rating : 4.3/5 (893 download)

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Book Synopsis ITIL(R) 2011 The Story Continues by : Sharma Dr. Pratul

Download or read book ITIL(R) 2011 The Story Continues written by Sharma Dr. Pratul and published by BPB Publications. This book was released on 2019-09-20 with total page 92 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Complete Beginners' Guide to ITIL Key features Explains ITIL service strategy and guiding principles Covers all ITIL processes, roles, and functions Describes the ITIL service lifecycle and standards for service design and development An explanation is given in untraditional Layman's language, with easy to follow examples Explores issues of creating and maintaining value for clients through monitoring DescriptionDr Pratul Sharma's exposure to working Industry movers, good practices of IT Service Management and Project Management has enabled him to work closest to the minds of knowledge workers of today's Industry. This book is a collection of Dr. Pratul Sharma's real-life examples explaining the concepts of IT Service Management and ITIL which have proven to be the most important aspects of the learning journey of service industry professionals. The examples quoted herein are from the author own experience. The book also provides some entering questions which may be pondered during client discussions or job interviews. What will you learn Service Strategy & Design, Service Transition & Service Operation Continual Service Improvement Service Operation Functions ITIL(R) 2011 Update Who this book is forThis book is a humble attempt to support the endeavour, where an effort has been made to make the knowledge simple and easy to understand even to the professionals who are not IT literate. Even a banker could read the manuscript of the book and easily understand the good practices of IT Service Management described therein. This book will help the readers to understand the relatively new discipline called IT Service Management better. Table of contents1. The ITIL(R) Story2. Concepts3. The Story Continues -ITIL(R) V 3.04. Service Strategy5. Service Design6. Service Transition & Service Operation7. Continual Service Improvement8. Service Operation Functions9. ITIL(R) 2011 Update10. Few Important Questions to discuss11. The ITIL(R) Story Summary12. Abbreviations About the authorDr Pratul Sharma has been working as an International Trainer, Mentor, Coach & Consultant for past many years after having a successful career in the Industry contributing in all important functions of Global Business Organizations (i.e. sales, presales, delivery, support and consulting etc) during his professional career of more than 2 decades. His Linkedin: linkedin.com/in/drpratulsharmaHis Website: vedangsoftware.com vedangjyotish.com

ITIL(R) 2011 The Story Continues

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Author :
Publisher : BPB Publications
ISBN 13 : 9789388176736
Total Pages : 0 pages
Book Rating : 4.1/5 (767 download)

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Book Synopsis ITIL(R) 2011 The Story Continues by : Pratul Sharma

Download or read book ITIL(R) 2011 The Story Continues written by Pratul Sharma and published by BPB Publications. This book was released on 2019-08-31 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Complete Beginners' Guide to ITIL Key Features Explains ITIL service strategy and guiding principles Covers all ITIL processes, roles, and functions Describes the ITIL service lifecycle and standards for service design and development An explanation is given in untraditional Layman's language, with easy to follow examples Explores issues of creating and maintaining value for clients through monitoring Description Dr Pratul Sharma's exposure to working Industry movers, good practices of IT Service Management and Project Management has enabled him to work closest to the minds of knowledge workers of today's Industry. This book is a collection of Dr. Pratul Sharma's real-life examples explaining the concepts of IT Service Management and ITIL which have proven to be the most important aspects of the learning journey of service industry professionals. The examples quoted herein are from the author own experience. The book also provides some entering questions which may be pondered during client discussions or job interviews. What You Will Learn Service Strategy & Design, Service Transition & Service Operation Continual Service Improvement Service Operation Functions ITIL(R) 2011 Update Who This Book is For This book is a humble attempt to support the endeavour, where an effort has been made to make the knowledge simple and easy to understand even to the professionals who are not IT literate. Even a banker could read the manuscript of the book and easily understand the good practices of IT Service Management described therein. This book will help the readers to understand the relatively new discipline called IT Service Management better. Table of Contents 1. The ITIL(R) Story 2. Concepts 3. The Story Continues -ITIL(R) V 3.0 4. Service Strategy 5. Service Design 6. Service Transition & Service Operation 7. Continual Service Improvement 8. Service Operation Functions 9. ITIL(R) 2011 Update 10. Few Important Questions to discuss 11. The ITIL(R) Story Summary 12. Abbreviations About the Author Dr Pratul Sharma has been working as an International Trainer, Mentor, Coach & Consultant for past many years after having a successful career in the Industry contributing in all important functions of Global Business Organizations (i.e. sales, presales, delivery, support and consulting etc) during his professional career of more than 2 decades. His Linkedin: linkedin.com/in/drpratulsharma His Website: vedangsoftware.com vedangjyotish.com

Foundations of ITIL® 2011 Edition

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Author :
Publisher : Van Haren
ISBN 13 : 9087539231
Total Pages : 473 pages
Book Rating : 4.0/5 (875 download)

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Book Synopsis Foundations of ITIL® 2011 Edition by : Pierre Bernard

Download or read book Foundations of ITIL® 2011 Edition written by Pierre Bernard and published by Van Haren. This book was released on 2020-06-11 with total page 473 pages. Available in PDF, EPUB and Kindle. Book excerpt: For trainers free additional material of this book is available. This can be found under the "Training Material" tab. Log in with your trainer account to access the material. This book and its predecessors have become the industry classic guide on the topic of ITIL. Over the years this authoritative guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices within their organizations. This version has now been upgraded to reflect ITIL 2011 Edition. Written in the same concise way and covering all the facts, readers will find that this title succinctly covers the key aspects of the ITIL 2011 Edition upgrade. The ITIL 2011 Edition approach covering the ITIL Lifecycle is fully covered. The new and re-written processes in ITIL 2011 Edition for strategy management and business relationship management are included, as well as the other new and improved concepts in ITIL 2011 Edition . This means that it is easy for all readers to access and grasp the process concepts that are so pivotal to many service management day-to-day operations. This title covers the following: Lifecycle phase: Service strategy Lifecycle phase: Service design Lifecycle phase: Service transition Lifecycle phase: Service operation Lifecycle phase: Continual service improvement

Full Stack Development with MongoDB

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Publisher : BPB Publications
ISBN 13 : 9355510144
Total Pages : 386 pages
Book Rating : 4.3/5 (555 download)

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Book Synopsis Full Stack Development with MongoDB by : MANU SHARMA

Download or read book Full Stack Development with MongoDB written by MANU SHARMA and published by BPB Publications. This book was released on 2022-04-21 with total page 386 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn Full Stack Development (Frontend, Backend, APIs and Mobile App) with Python, PHP, Node.js, React Native and MongoDB KEY FEATURES ● Covers full stack development from start to finish, including frontend, backend, API and mobile app development. ● Includes well-known programming environments such as Node.js, React Native, Python, and PHP. ● Practical examples, crisp code, and detailed screenshots are provided for every chapter. DESCRIPTION Full-Stack Development with MongoDB and Scaling Your Expertise to Web and Mobile App Development is the goal of this book. Starting with the basics, the book will assist any programmer and developer and those who deal with NodeJS, PHP, Python and React Native in setting up their working environment with MongoDB. Various full-stack configurations of libraries and frameworks for mobile and web applications are covered in length in this book. REST API, CRUD operations are also explained in a detailed manner. The skills you learn to use PHP, ExpressJS, NodeJS, Python and React Native become increasingly solid as time goes on. Everything in this book has been explained so that, once you begin working on the practical development while reading it, you will be more experienced in software development, both in web and mobile technologies, when you finish reading it. WHAT YOU WILL LEARN ● Gain exposure to all of the fundamental concepts of Full Stack Development. ● Run to perform PHP and MongoDB CRUD operations. ● Learn how to build RESTFul APIs. ● Acquire expertise with popular web technologies such as Node.js, Express.js, Python and Django Framework. ● Work with React Native and develop mobile applications based on MongoDB. WHO THIS BOOK IS FOR This book is for individuals interested in learning Full Stack Development with MongoDB and expanding their expertise to design web and mobile applications with MongoDB. Readers with a working knowledge of MongoDB and any programming language can make maximum use of the book. TABLE OF CONTENTS Full Stack development with MongoDB Software Development Basic Topics 1. Client and Server Side Concepts and Introduction to MongoDB Drivers 2. Data Addition using MongoDB Compass Full Stack development with MongoDB Software Development Intermediate Topics 3. Starting up Programming with MongoDB and PHP 4. Starting up Programming with MongoDB and JavaScript (Node.js) 5. Starting up Programming with MongoDB and React Native 6. Starting up Programming with MongoDB and Python 7. Full Stack Development using MongoDB Full Stack Development with MongoDB Software Development Advanced Topics 8. MongoDB Step by Step Practical Application Development Using PHP 9. MongoDB Step by Step Practical Application Development Using JavaScript (Node.js with Express.js) 10. MongoDB Step by Step Practical Mobile App Development Using React Native 11. MongoDB Step by Step Practical Web Development Using Python

Foundations of IT Service Management

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Author :
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781466231320
Total Pages : 0 pages
Book Rating : 4.2/5 (313 download)

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Book Synopsis Foundations of IT Service Management by : Brady Orand

Download or read book Foundations of IT Service Management written by Brady Orand and published by Createspace Independent Publishing Platform. This book was released on 2011 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presented in an easy-to-understand format, the concepts of ITIL and the processes are laid out in a logical sequence. Each lesson is followed by list of key concepts and sample questions to help study for the ITIL® Foundation certification exam. Chapter review questions, modeled after the real exam questions, reinforce learning for each unit. While the focus is on providing the information required to pass the ITIL® Foundations exam, this book also goes beyond those basics to provide a real understanding of ITIL® to further your knowledge and abilities as a valuable part of IT/business alignment. Using a case-study approach, real issues are discussed that represents challenges experienced by almost every IT organization. --

IT Service Management Based on ITIL® 2011 Edition

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Author :
Publisher : Van Haren Publishing
ISBN 13 : 9789401800174
Total Pages : 338 pages
Book Rating : 4.8/5 (1 download)

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Book Synopsis IT Service Management Based on ITIL® 2011 Edition by : Pierre Bernard

Download or read book IT Service Management Based on ITIL® 2011 Edition written by Pierre Bernard and published by Van Haren Publishing. This book was released on 2014-10-23 with total page 338 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the world of international IT Service Management the previous editions of this book have acquired an excellent reputation as guidance on the topic of ITIL. Over the years this authoritative guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices within their organizations. This revised edition is based on ITIL 2011 Edition. It is written in the same concise way as the previous editions and covering all the facts. Readers will find that this title succinctly covers the key aspects of ITIL 2011 Edition. It is endorsed by AXELOS, the official ITIL Accreditor. The ITIL Lifecycle is fully covered. In addition there is much attention to the 26 IT Service Management processes and 4 Functions. These are described in detail. This means that it is easy for all readers to access and grasp the concepts of processes and functions that are so pivotal to many service management day-to-day operations. This title covers the following: • Introduction to the Service Lifecycle • Lifecycle phase: Service Strategy • Lifecycle phase: Service Design • Lifecycle phase: Service Transition • Lifecycle phase: Service Operation • Lifecycle phase: Continual Service Improvement New, compared with the previous edition on ITIL V3, are the processes for Strategy Management and Business Relationship Management. Also the other new and revised concepts of ITIL are covered in this book. ‘Well written and presented, this publication provides a useful addition to the core ITIL publications for anyone wanting to understand IT service management.’ Kevin Holland, Service Management Specialist, NHS ‘Pierre has produced an extremely useful summary of the current version of ITIL. This will be an invaluable day to day reference for all practitioners.’ Claire Agutter, ITIL Training Zone

Foundations of IT Service Management

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Author :
Publisher : CreateSpace
ISBN 13 : 9781463635343
Total Pages : 0 pages
Book Rating : 4.6/5 (353 download)

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Book Synopsis Foundations of IT Service Management by : Brady Orand

Download or read book Foundations of IT Service Management written by Brady Orand and published by CreateSpace. This book was released on 2011 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: NOTE: This book has been updated with "Foundations of IT Service Management with ITIL 2011". This new book covers the ITIL exam topics with the latest, up-to-date-information. As business becomes more and more dependent on technology, there is considerable attention given to the concept of aligning IT to the business. Until ITIL version 3, this concept remained mostly conceptual. The IT Infrastructure Library, by focusing on the principle of providing services, empowers IT and the business with the tools they require to enable this alignment. Having become the de-facto standard in IT Service Management, ITIL is rapidly gaining popularity across the globe. Written by an ITIL trainer who has taught thousands of students at hundreds of organizations, Foundations of IT Service Management - The Unofficial ITIL v3 Foundations Course in a Book, provides the reader with the introduction to this approach to IT services without the expense of a formal classroom course. While the focus is primarily on providing the information required to pass the ITIL v3 Foundations exam, this book goes beyond those basics to also provide real understanding of ITIL to further your knowledge and abilities as a valuable part of this IT/Business alignment. Using a case-study approach, real issues are discussed that represent challenges experienced in almost every IT organization. This book is supported with access to online sample exams that are constantly updated as new material is available. Additionally, access to the author is provided to ask questions prior to taking your exam giving you the greatest opportunity to learn the material and successfully pass your ITIL Foundations exam. Based on reader input and the latest ITIL v3 Foundations syllabus, this book has been updated to provide readers with the most up-to-date exam preparation material possible.

ITIL® 2011 Edition – A Pocket Guide

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Author :
Publisher : Van Haren Publishing
ISBN 13 : 9789087536763
Total Pages : 0 pages
Book Rating : 4.5/5 (367 download)

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Book Synopsis ITIL® 2011 Edition – A Pocket Guide by : Jan van Bon a.o.

Download or read book ITIL® 2011 Edition – A Pocket Guide written by Jan van Bon a.o. and published by Van Haren Publishing. This book was released on 2011-12-30 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Note: This pocket book is available in several languages: English, German, Dutch. Since 2001 the Van Haren Publishing ITIL Pocket Guides have helped readers all over the world to understand the essentials of ITIL (IT Infrastructure Library), the leading framework for IT service management. This pocket guide does exactly the same as previous editions: offering a concise summary of ITIL, based on ITIL® 2011 Edition. We have condensed the full ITIL framework, found in 2000 pages, into just 200 pocket-sized pages! It means that this book is an essential time-saving and cost-effective guide to ITIL 2011 Edition -- for both industry experts and students alike. Primarily it is a quick, portable reference tool to ITIL for all professionals in the service management community. What is the ‘lifecycle’ approach? What are the key service management processes and functions? Secondly the ITIL pocket guide can be used as part of the training material for everyone who wants to certify for the ITIL Foundation exam. The guide contents cover all of the specifications of APMG’s ITIL Foundation Certificate syllabus. By this book is a separate file (free, via internet) available: • All images in the book, in Powerpoint format. Click on the button Training Material by the book on our website.

ITIL For Dummies

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1119950139
Total Pages : 393 pages
Book Rating : 4.1/5 (199 download)

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Book Synopsis ITIL For Dummies by : Peter Farenden

Download or read book ITIL For Dummies written by Peter Farenden and published by John Wiley & Sons. This book was released on 2012-04-23 with total page 393 pages. Available in PDF, EPUB and Kindle. Book excerpt: ITIL For Dummies provides an easy-to-understand introduction to using best practice guidance within IT service management. It breaks down the 5 stages of the service lifecycle into digestible chunks, helping you to ensure that customers receive the best possible IT experience. Whether readers need to identify their customers' needs, design and implement a new IT service, or monitor and improve an existing service, this official guide provides a support framework for IT-related activities and the interactions of IT technical personnel with business customers and users. Understanding how ITIL can help you Getting to grips with ITIL processes and the service lifecycle Implementing ITIL into your day to day work Learn key skills in planning and carrying out design and implementation projects

ITIL lifecycle suite

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Publisher :
ISBN 13 : 9780113313051
Total Pages : pages
Book Rating : 4.3/5 (13 download)

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Book Synopsis ITIL lifecycle suite by :

Download or read book ITIL lifecycle suite written by and published by . This book was released on 2011 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: The ITIL 2011 Editions have been updated for clarity, consistency, correctness and completeness. ITIL is based upon a lifecycle approach and the core guidance consists of five publications: ITIL Service Strategy, ITIL Service Design, ITIL Service Transition, ITIL Service Operation, ITIL Continual Service Improvement. Each of the five publications represents a stage in the ITIL service lifecycle. With each stage influencing and relying upon the others, the lifecycle moves cyclically from service strategy (where the business requirements are set) to the design, transition, operation and continual improvement of IT services. The lifecycle is driven by business needs and requirements and has a continual feedback system built into every stage to ensure that an organization's service management offering continues to provide measurable value to the business. The process-based framework of the service lifecycle can be adopted and adapted by organizations of all types and sizes.

An Introductory Overview of ITIL V3

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Publisher :
ISBN 13 : 9780955124587
Total Pages : 55 pages
Book Rating : 4.1/5 (245 download)

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Book Synopsis An Introductory Overview of ITIL V3 by : Alison Cartlidge

Download or read book An Introductory Overview of ITIL V3 written by Alison Cartlidge and published by . This book was released on 2009-01-01 with total page 55 pages. Available in PDF, EPUB and Kindle. Book excerpt:

ITIL 2011

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Publisher :
ISBN 13 : 9788025137321
Total Pages : 216 pages
Book Rating : 4.1/5 (373 download)

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Book Synopsis ITIL 2011 by : Martin Bucksteeg

Download or read book ITIL 2011 written by Martin Bucksteeg and published by . This book was released on 2012 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Service Systems

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Publisher : Springer
ISBN 13 : 3319108131
Total Pages : 104 pages
Book Rating : 4.3/5 (191 download)

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Book Synopsis Service Systems by : Jorge Cardoso

Download or read book Service Systems written by Jorge Cardoso and published by Springer. This book was released on 2014-09-02 with total page 104 pages. Available in PDF, EPUB and Kindle. Book excerpt: This SpringerBrief explores the internal workings of service systems. The authors propose a lightweight semantic model for an effective representation to capture the essence of service systems. Key topics include modeling frameworks, service descriptions and linked data, creating service instances, tool support, and applications in enterprises. Previous books on service system modeling and various streams of scientific developments used an external perspective to describe how systems can be integrated. This brief introduces the concept of white-box service system modeling as an approach to model the internal aspects and elements of service systems. This approach provides descriptions that can be used for service management, optimization, and analytics. Service Systems: Concepts, Modeling, and Programming is designed for researchers, teachers, and advanced-level students who want to learn about the new emerging field of service science and IS/IT practitioners who are looking for better ways to describe, model, and communicate services.

Implementing Itil Change And Release Management

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Author :
Publisher : Pearson Education India
ISBN 13 : 9788131729823
Total Pages : 244 pages
Book Rating : 4.7/5 (298 download)

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Book Synopsis Implementing Itil Change And Release Management by : Klosterboer

Download or read book Implementing Itil Change And Release Management written by Klosterboer and published by Pearson Education India. This book was released on 2009-09 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Foundations of Itil 2011 Ed

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Publisher :
ISBN 13 :
Total Pages : pages
Book Rating : 4.:/5 (82 download)

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Book Synopsis Foundations of Itil 2011 Ed by :

Download or read book Foundations of Itil 2011 Ed written by and published by . This book was released on 2012 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Beyond Fintech

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Author :
Publisher : Springer Nature
ISBN 13 : 3030962172
Total Pages : 282 pages
Book Rating : 4.0/5 (39 download)

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Book Synopsis Beyond Fintech by : Bernardo Nicoletti

Download or read book Beyond Fintech written by Bernardo Nicoletti and published by Springer Nature. This book was released on 2022-04-11 with total page 282 pages. Available in PDF, EPUB and Kindle. Book excerpt: Enterprise management theories about the so-called bionic organization currently face a significant funding gap. Bionic theories have been mainly applied to enterprise lifecycle because of the presence of similarities between economic organizations and organisms. The digital transformation has offered advancements in the bionics research field which enable us to discuss bionic organizations for the first time as business realities in which humans and machines, especially robotic process automation systems and artificial intelligence tools, cooperate in executing operations. This book determines how a bionic organization can be defined and what are its fundamental elements in the case of banking. Specifically, it investigates the two pillars of bionic enterprise which are technology and humans, as well as the core objectives and outcomes. In order to provide an exhaustive overview, the book proposes a new conceptualization of the business model of a bionic organization on the basis of the Business Model Canvas framework. Ultimately, the study of bionic organizations is aimed to discover also how they evolved in the post pandemic phase as a result of the disruptive events generated by the spread of the pandemic. The research on the book has been conducted through a qualitative and descriptive methodology with the intent to build further knowledge about the topic starting from the information available in literature. To provide actual evidence of the reality of bionic financial services, the book includes case studies. The organizations observed in the study have been selected since they present some of the key traits identified by the bionic enterprise theory. The book demonstrates that bionic enterprise theory can be further enriched with the conceptualization of a bionic business model in which the paradigm of collaboration between humans and machines is a recurring element.

ITIL Service Strategy

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Author :
Publisher : Stationery Office/Tso
ISBN 13 : 9780113313044
Total Pages : 483 pages
Book Rating : 4.3/5 (13 download)

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Book Synopsis ITIL Service Strategy by : Great Britain. Cabinet Office

Download or read book ITIL Service Strategy written by Great Britain. Cabinet Office and published by Stationery Office/Tso. This book was released on 2011 with total page 483 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume provides updated guidance on how to design, develop and implement service management both as an organisational capability and a strategic asset. It is a guide to a strategic review of ITIL-based service management capabilities, with the aim of improving their alignment with overall business needs. It is written primarily for senior managers who provide leadership and direction in the form of objectives, plans and policies. It is also benefits mangers at other levels, by explaining the logic of senior management decisions.