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Innovation In Student Services
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Book Synopsis Enhancing Learning Design for Innovative Teaching in Higher Education by : Palahicky, Sophia
Download or read book Enhancing Learning Design for Innovative Teaching in Higher Education written by Palahicky, Sophia and published by IGI Global. This book was released on 2020-03-13 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: The higher education landscape is embracing the call to be innovative, yet scholars have not clearly defined what it means to innovate. Innovation is not limited to the use and adoption of educational technologies, and it encompasses a broad array of elements that must be considered if we are to truly aspire toward innovative teaching in higher education. Enhancing Learning Design for Innovative Teaching in Higher Education is a critical scholarly publication that examines how instructional systems design, instructional design, educational technologies, curriculum design, and program design impact innovation and innovative teaching in higher education. The book offers definitions of innovative teaching and examines critical intersections to achieve innovation and innovative teaching in post-secondary environments. Highlighting a wide range of topics such as program mapping and learning design, this book is essential for academicians, administrators, professionals, curriculum developers, instructional designers, K-12 teachers, educational technologists, researchers, and students.
Book Synopsis Innovation in Student Services by : Darlene Burnett
Download or read book Innovation in Student Services written by Darlene Burnett and published by Society for College & University Planning. This book was released on 2002 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: Focuses on the topic of Web portals, interactive chats, and call centers needed to support Web services. Viewers will also hear about the lessons learned from one-stop centers, which are driving new facilities designs and defining new job functions for student services professionals. These lessons are also shaping the services delivered via the Web. Finding the appropriate blend of "high touch" and "high tech" has become especially critical, given the importance of Web strategies to most student services models today
Book Synopsis One Size Does Not Fit All by : Kathleen Manning
Download or read book One Size Does Not Fit All written by Kathleen Manning and published by Routledge. This book was released on 2012-10-02 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: Though student affairs has been a recognized field of its own since 1937, most literature on the subject takes a "one size fits all" approach, giving little attention to the differing models of student affairs practice and their diversity across institutions. This book departs from such a uniform approach to explore instead eleven possible models of student affairs practice, including both traditional and innovative programs. Based on a longitudinal research project of 20 institutions, One Size Does Not Fit All highlights a variety of policies, practices, and programs that can all contribute to student success and learning.
Book Synopsis Learning Innovation and the Future of Higher Education by : Joshua Kim
Download or read book Learning Innovation and the Future of Higher Education written by Joshua Kim and published by Johns Hopkins University Press. This book was released on 2020-02-11 with total page 229 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ultimately, the authors make a compelling case not only for this turn to learning but for creating new pathways for nonfaculty learning careers, understanding the limits of professional organizations and social media, and the need to establish this new interdisciplinary field of learning innovation.
Book Synopsis Supporting Online Students by : Anita Crawley
Download or read book Supporting Online Students written by Anita Crawley and published by John Wiley & Sons. This book was released on 2012-01-31 with total page 170 pages. Available in PDF, EPUB and Kindle. Book excerpt: Supporting Online Students shows how effective and efficiently delivered support services improve academic success and course retention for online learners. Drawing on a decade's worth of research, Anita Crawley describes the scope of services from admissions and registration to advising and student engagement. The book includes guidelines and standards, planning and implementation, innovative practices, and describes specialized services needed by particular online student groups. "Effective student support is the single most important factor in sustaining high-quality online learning programs. Anita Crawley presents the most effective guide to achieving that success. Her book is a blueprint for building thriving online programs through comprehensive student support." Ray Schroeder, director, Center for Online Learning, Research and Service, University of Illinois Springfield "As distance learning continues to grow, this book addresses the often neglected other side of the coin: online student services. This book provides a great introduction and overview of the research, literature, and innovative practices for planning, implementing, and evaluating support services for online learners." George Steele, director, eStudent Services, OhioLearns "Anita Crawley has crafted a splendid volume on a topic of increasing importance in contemporary higher education. Her book promises to be the foundational piece for those who work with students in an online environment. Her thinking and analysis are superb and undoubtedly will provide the basis upon which to develop online programs and services in the future." John H. Schuh, Distinguished Professor of Educational Leadership and Policy Studies Emeritus, Iowa State University "Bringing together extensive examples of innovative practices, summaries of current research, and a wealth of experience in student services, Anita Crawley's comprehensive guide to supporting online students is a rich resource for institutions with existing, growing, or new online programs. Diane J. Goldsmith, former executive director, Connecticut Distance Learning Consortium
Book Synopsis Design Thinking in Student Affairs by : Julia Allworth
Download or read book Design Thinking in Student Affairs written by Julia Allworth and published by Routledge. This book was released on 2021 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Design thinking is an innovative problem-solving framework. This introduction is the first book to apply its methodology to student affairs and, in doing so, points the way to its potentially wider value to higher education as a whole. With its focus on empathy, which is the need to thoroughly understand users' experiences, design thinking is user-centered, similar to how student affairs is student-centered. Because the focus of design thinking is to design withusers, not forusers, it aligns well with student affairs practice. In addition, its focus on empathy makes design thinking a more equitable approach to problem-solving than other methods because all users' experiences--not just the experiences of majority or "average" student--need to be understood. Centering empathy in problem-solving processes can be a tool to disrupt higher education systems and practices. Design thinking is a framework to foster innovation, and, by its nature, innovation is about responding to change factors with creativity. In an organization, design thinking is inherently connected to organizational change and culture because the process is really about changing people to help them rally around a disruptive idea. Implementing design thinking on a campus may in itself be disruptive and require a change management process. The beauty of using design thinking is that it can also act as a framework to support organizational culture change. Design thinking approaches, with their focus on stakeholder needs (as opposed to systemic norms), collaborative solutions building, and structured empathy activities can offer a concrete tool to disrupt harmfulsystems of power and oppression. Design thinking as a process is not a magic solution to equity problems, though it can be a powerful tool to approach the development of solutions that can address inequity. Design thinking is data-driven and considers both qualitative and quantitative data as necessary to gain most complete picture of an issue and its possible solutions, whether a product, program, or service. Design thinking has numerous benefits to afford students affairs. Chapter 1 outlines a case for design thinking in student affairs. Chapter 2 discusses a brief history of design thinking, noting its germination and evolution to current practice. Chapter 3 provides a detailed description of each step of the design thinking model with pertinent examples to make the steps clearer. Chapter 4 explains the intersection of equity and design thinking while chapter 5 explores the use of design thinking for organizational change. Chapter 6 presents a new model for design thinking assessment. Chapter 7 addresses the challenges and limitations of the process. Chapter 8 concludes the book by discussing the alignment of design thinking and student affairs and outlining next steps. Design thinking is an innovative process that can change the way higher education and student affairs operates, realizing the potential it offers.
Book Synopsis Leading Innovation and Change by : Laurence N. Smith
Download or read book Leading Innovation and Change written by Laurence N. Smith and published by . This book was released on 2015-01-01 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Strategic Planning in Student Affairs by : Shannon E. Ellis
Download or read book Strategic Planning in Student Affairs written by Shannon E. Ellis and published by John Wiley & Sons. This book was released on 2011-10-07 with total page 115 pages. Available in PDF, EPUB and Kindle. Book excerpt: Here, finally, is a publication completely dedicated to strategic planning in student affairs. This volume applies business and nonprofit techniques to higher education, bringing the topic of strategic thinking, planning, and acting to the daily work of the profession. Editor Shannon Ellis, vice president of student services in the College of Education at the University of Nevado, Reno, and contributing authors take the student services practitioner through the process of preplanning, implementation and assessment. They explore the role that student services strategic planning plays in budget work, academic relations and crisis management. With case studies from Tulane University and University of Nevada, Reno and in-depth advice from the field, this volume provides student affairs professionals with the guidance needed to launch collaborative, flexible and effective student services strategic planning in their own institutions. This is the 132nd volume of the Jossey-Bass quarterly report series New Directions for Student Services. An indispensable resource for vice presidents of student affairs, deans of students, student counselors, and other student services professionals, New Directions for Student Services offers guidelines and programs for aiding students in their total development: emotional, social, physical, and intellectual.
Book Synopsis Inquiry and Innovation in the Classroom by : A.J. Juliani
Download or read book Inquiry and Innovation in the Classroom written by A.J. Juliani and published by Routledge. This book was released on 2014-06-05 with total page 154 pages. Available in PDF, EPUB and Kindle. Book excerpt: Careers in the 21st century are changing, but traditional education methods are not preparing students for these new jobs and demands. In this thought-provoking book, esteemed educator A.J. Juliani describes how we need to modify our classrooms to instill in students the drive for inquiry and innovation that they will need to succeed beyond school doors. Juliani reveals the ways that teachers can use Google’s 20% Time, Genius Hour, and Project-Based Learning to make students more creative, inquisitive, engaged in learning, and self-motivated—the kind of people we need to move society forward! He offers easy ways to implement these ideas while meeting the Common Core and still allowing plenty of time for content instruction. Special Features: Research on the benefits of inquiry-based learning Connections to the Common Core State Standards Stories and examples from the field Exciting ideas for using 20% Time, Genius Hour, and PBL at various grade levels Tips for preparing parents and administration for your new instruction Ideas for expanding your knowledge and continually learning in this area Classroom applications for each chapter, including sample projects and resources Bonus content with reproducible materials that you can use in your classroom right now, such as student checklists, questions, lessons, and unit plans As Juliani emphasizes, if we want our students to change the world, we must change our classrooms to foster inquiry and innovation.
Book Synopsis Enhancing Performance by : Sandra J. Balkema
Download or read book Enhancing Performance written by Sandra J. Balkema and published by Rowman & Littlefield. This book was released on 2021-06-01 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: Enhancing Performance: A Best Practices Guide for Innovations in Community Colleges is a collection of essays from community college leaders across the country addressing challenges facing today’s community colleges and providing practical, successful solutions their institutions have implemented. Some of the essays address foundational issues, including the role of innovation, strategic enrollment management, and campus safety strategies on the future of community colleges. In the essays, leaders suggest ways campuses can create opportunities for intentional student-faculty connections, provide revitalized advising services, and support the needs of marginalized student populations. The essays also address the role of community colleges in promoting civic engagement, responding to community crises, and addressing critical need. Each essay challenges us to delve deeper into the issues and find workable solutions. The essay authors are community college leaders who are alumni, faculty, or advisory board members in the doctoral program in Community College Leadership (DCCL Program) at Ferris State University (Michigan).
Book Synopsis Innovation in Student Affairs by : Sally S. Thomas
Download or read book Innovation in Student Affairs written by Sally S. Thomas and published by . This book was released on 1989 with total page 350 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Technology Leadership for Innovation in Higher Education by : Qian, Yufeng
Download or read book Technology Leadership for Innovation in Higher Education written by Qian, Yufeng and published by IGI Global. This book was released on 2019-02-15 with total page 351 pages. Available in PDF, EPUB and Kindle. Book excerpt: Higher education today faces several challenges including soaring cost, rising student debt, declining state support, and a staggering dropout rate. Digital technology enables numerous paths to innovation and promising solutions to these crises in higher education. However, few efforts have been made to look into the dynamic relationship between technology, innovation, and leadership and how they work together to transform teaching and learning, campus life, student service and support, administration, and university advancement. Technology Leadership for Innovation in Higher Education is a pivotal reference source that provides vital research on the intersection of technology, innovation, and leadership in higher education by examining the role of technology in activating, promoting, and accelerating innovation and by identifying challenges regarding technology leadership. While highlighting topics such as blended teaching, faculty development, and university advancement, this publication is ideally designed for teachers, principals, educational and IT management and staff, researchers, students, and stakeholders in higher education seeking current research on critical leadership dimensions required for effective education leaders.
Book Synopsis Stretching the Higher Education Dollar by : Andrew P Kelly
Download or read book Stretching the Higher Education Dollar written by Andrew P Kelly and published by Harvard Education Press. This book was released on 2013-09-01 with total page 369 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this provocative volume, higher education experts explore innovative ways that colleges and universities can unbundle the various elements of the college experience while assessing costs and benefits and realizing savings. Stretching the Higher Education Dollar traces the reform continuum from incremental to more ambitious efforts. Topics include effective strategies for reallocating resources to capture efficiencies, opportunities with massive open online courses (MOOCs), and ideas for building low-cost degree pathways from the ground up. Though the pace of change in higher education is fast and furious, Stretching the Higher Education Dollar offers promising ideas for navigating the new fiscal, political, and technological environment.
Download or read book Delivering Promise written by Xueli Wang and published by Harvard Education Press. This book was released on 2024-04-16 with total page 199 pages. Available in PDF, EPUB and Kindle. Book excerpt: An invigorating take on how community and technical colleges can center equity in fostering institutional transformation
Book Synopsis Design Thinking in Student Affairs by : Julia Allworth
Download or read book Design Thinking in Student Affairs written by Julia Allworth and published by . This book was released on 2023 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Design thinking is an innovative problem-solving framework. This introduction is the first book to apply its methodology to student affairs and, in doing so, points the way to its potentially wider value to higher education as a whole. With its focus on empathy, which is the need to thoroughly understand users' experiences, design thinking is user-centered, similar to how student affairs is student-centered. Because the focus of design thinking is to design with users, not for users, it aligns well with student affairs practice. In addition, its focus on empathy makes design thinking a more equitable approach to problem-solving than other methods because all users' experiences--not just the experiences of majority or "average" student--need to be understood. Centering empathy in problem-solving processes can be a tool to disrupt higher education systems and practices. Design thinking is a framework to foster innovation, and, by its nature, innovation is about responding to change factors with creativity. In an organization, design thinking is inherently connected to organizational change and culture because the process is really about changing people to help them rally around a disruptive idea. Implementing design thinking on a campus may in itself be disruptive and require a change management process. The beauty of using design thinking is that it can also act as a framework to support organizational culture change. Design thinking approaches, with their focus on stakeholder needs (as opposed to systemic norms), collaborative solutions building, and structured empathy activities can offer a concrete tool to disrupt harmful systems of power and oppression. Design thinking as a process is not a magic solution to equity problems, though it can be a powerful tool to approach the development of solutions that can address inequity. Design thinking is data-driven and considers both qualitative and quantitative data as necessary to gain most complete picture of an issue and its possible solutions, whether a product, program, or service. Design thinking has numerous benefits to afford students affairs."--
Book Synopsis International Student Support and Engagement in Higher Education by : Mutiara Mohamad
Download or read book International Student Support and Engagement in Higher Education written by Mutiara Mohamad and published by Taylor & Francis. This book was released on 2022-12-30 with total page 255 pages. Available in PDF, EPUB and Kindle. Book excerpt: International Student Support and Engagement in Higher Education examines innovative practices in campus, academic, and professional support services which serve the various and unique needs of international students seeking undergraduate and graduate degrees. Divided into three sections pertaining to campus, academic, and professional support services, the authors present case studies and original research that examine strategies for how institutions of higher education can operate to promote international student success beyond the classroom. The international range of contributors showcase research from across Canada, China, Indonesia, Malaysia, Russia, Senegal, Thailand, and the United States. Foregrounding support services with innovative and successful methods for collaborating with one another, the book crucially addresses how the myriad support services available on campuses can work together to support international students and foster a sense of belonging and connection, rather than maintaining a focus on acculturation. It examines the origins of these partnerships, asking whether the services are designed to support the international student community specifically, or to serve the student population more generally. Identifying new emerging trends and with a view to establishing a broad and global context for best practices in international student support, this book will appeal to faculty, researchers, scholars, and scholar-practitioners with interests in higher education, student support services, and international and comparative education.
Book Synopsis Service Innovation: How to Go from Customer Needs to Breakthrough Services by : Lance Bettencourt
Download or read book Service Innovation: How to Go from Customer Needs to Breakthrough Services written by Lance Bettencourt and published by McGraw Hill Professional. This book was released on 2010-06-25 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: Advance praise for Service Innovation: "To the CEOs of all service companies I deal with: READ THIS BOOK!" -- Dave Wascha, senior director, Bing Product Management, Microsoft Corporation "Lance Bettencourt deftly blends his academic and consulting experience to provide an example-rich, readable, practical, and innovative discussion of service innovation." -- Leonard Berry, coauthor of Management Lessons from Mayo Clinic "Provides the robust framework to design services that unlock growth opportunities for every business." -- Lance Reschke, vice president, Ceridian Corporation "The tools and guidance in this book will inspire companies, small and large, to create effective and innovative services that are desperately needed." -- Mary Jo Bitner, Ph.D., W. P. Carey School of Business, Arizona State University, and coauthor of Services Marketing: Integrating Customer Focus Across the Firm "Cracks the code from the fuzzy front end through the complete life cycle of Service Innovation." -- Angelo Rago, division vice president, Global Customer Services, Abbott Medical Optics "Filled with rich examples of how firms can innovate service through helping customers get jobs done." -- Stephen W. Brown, Ph.D., W. P. Carey School of Business, Arizona State University "Any leader intent on providing distinctive value to customers must read Service Innovation." -- Michael Reynolds, staff vice president, Commercial Marketing, WellPoint, Inc. If there’s one truism about the service sector, it's that businesses don't succeed by inventing a better mousetrap; they succeed by finding the best, most cost-effective way to get rid of their customers' mice. In industries ranging from heavy machinery to health care to financial services to consumer goods, service innovation is helping businesses find new revenue streams--and enhance existing ones--by satisfying their customer's need to get things done. Few understand this better than Lance Bettencourt, a strategy adviser at Strategyn and a leading educator in management innovation consulting. And in Service Innovation, Bettencourt gives a master's class on the art and science of creating breakthrough service products. True service innovation demands that you shift the focus away from the solution and back to the customer. To achieve this shift in your business--one that takes you from making educated guesses to building a clear model to guide service innovation--Bettencourt instructs on the finer points of how to rethink your approach to the customer's needs: how the customer defines value in a product or service. Bettencourt mines nearly 20 years' experience in teaching and advising clients with service- and product-dominant businesses to demonstrate proven ways you can build, streamline, and focus your company's service product innovation processes. Among the numerous key ideas and practices are: Insight on understanding the different types of clients you serve—and how your products deliver value to them Ways to design specific frameworks for discovering service innovation opportunities for new, improved, and supplementary service products Practical guidance on staying focused on the "fuzzy front end" of service innovation The fundamental elements of a winning service strategy Finding new ways to help people solve problems and get things done is why there are goods and services in the first place. And in Service Innovation, Lance Bettencourt fills a vital need by delivering the essential guide that can put your business on the latest frontier of value creation.
