Informedness And Customer Centric Revenue Management

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Informedness and Customer-centric Revenue Management

Author : Ting Li
Publisher :
ISBN 13 :
Total Pages : 202 pages
Book Rating : 4.3/5 (555 download)

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Book Synopsis Informedness and Customer-centric Revenue Management by : Ting Li

Download or read book Informedness and Customer-centric Revenue Management written by Ting Li and published by . This book was released on 2009 with total page 202 pages. Available in PDF, EPUB and Kindle. Book excerpt: The recent pervasive adoption of modern IT in the marketplace has profoundly changed information availability to customers and firms. This improved information endowment results in changes in consumer behavior and corporate strategy. This dissertation proposes new theoretical perspectives - firm informedness, customer informedness, and informedness through learning - to re-conceptualize the decision making process of customer-centric revenue management. It consists of three studies. First, using multiple cases in which firms adopt smart cards and mobile technologies in America, Europe, and Asia, we examine the value creation process of the firm using the explanation of firm informedness and investigate how it advances revenue management. Second, we test the theory of consumer informedness and examine heterogeneity in consumer preferences using stated choice experiments. We find the evidence for trading down and trading out behavior and show that the use of mobile ticketing technologies can help firms to build a hyper-differentiated transport market. Finally, using a computational simulation, we explore the opportunity for devising service offerings to capture profitable consumer responses, considering demand-driven revenue and capacity-management. Overall, this research introduces methods, models, and guidelines for organizations to strategize the informational challenge, make informed decisions, and create transformational values to win in today's competitive network environment.

Collaborative Networks for a Sustainable World

Author : Luis M. Camarinha-Matos
Publisher : Springer
ISBN 13 : 3642159613
Total Pages : 803 pages
Book Rating : 4.6/5 (421 download)

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Book Synopsis Collaborative Networks for a Sustainable World by : Luis M. Camarinha-Matos

Download or read book Collaborative Networks for a Sustainable World written by Luis M. Camarinha-Matos and published by Springer. This book was released on 2010-10-02 with total page 803 pages. Available in PDF, EPUB and Kindle. Book excerpt: Collaborative Networks for a Sustainable World Aiming to reach a sustainable world calls for a wider collaboration among multiple stakeholders from different origins, as the changes needed for sustainability exceed the capacity and capability of any individual actor. In recent years there has been a growing awareness both in the political sphere and in civil society including the bu- ness sectors, on the importance of sustainability. Therefore, this is an important and timely research issue, not only in terms of systems design but also as an effort to b- row and integrate contributions from different disciplines when designing and/or g- erning those systems. The discipline of collaborative networks especially, which has already emerged in many application sectors, shall play a key role in the implemen- tion of effective sustainability strategies. PRO-VE 2010 focused on sharing knowledge and experiences as well as identi- ing directions for further research and development in this area. The conference - dressed models, infrastructures, support tools, and governance principles developed for collaborative networks, as important resources to support multi-stakeholder s- tainable developments. Furthermore, the challenges of this theme open new research directions for CNs. PRO-VE 2010 held in St.

Customer-centric revenue management

Author : Michael Mohaupt
Publisher :
ISBN 13 :
Total Pages : pages
Book Rating : 4.:/5 (957 download)

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Book Synopsis Customer-centric revenue management by : Michael Mohaupt

Download or read book Customer-centric revenue management written by Michael Mohaupt and published by . This book was released on 2015 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

System Markets, Indirect Network Effects in Action or Inaction?

Author : Jeroen L.G. Binken
Publisher : Jeroen L.G. Binken
ISBN 13 : 905892260X
Total Pages : 195 pages
Book Rating : 4.0/5 (589 download)

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Book Synopsis System Markets, Indirect Network Effects in Action or Inaction? by : Jeroen L.G. Binken

Download or read book System Markets, Indirect Network Effects in Action or Inaction? written by Jeroen L.G. Binken and published by Jeroen L.G. Binken. This book was released on 2010-10-01 with total page 195 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Four Essays on the Integration of Revenue Management and Customer-centric Marketing

Author : Christine Mathies
Publisher :
ISBN 13 :
Total Pages : 142 pages
Book Rating : 4.:/5 (225 download)

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Book Synopsis Four Essays on the Integration of Revenue Management and Customer-centric Marketing by : Christine Mathies

Download or read book Four Essays on the Integration of Revenue Management and Customer-centric Marketing written by Christine Mathies and published by . This book was released on 2006 with total page 142 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Development of Distributed Systems from Design to Application and Maintenance

Author : Bessis, Nik
Publisher : IGI Global
ISBN 13 : 146662678X
Total Pages : 387 pages
Book Rating : 4.4/5 (666 download)

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Book Synopsis Development of Distributed Systems from Design to Application and Maintenance by : Bessis, Nik

Download or read book Development of Distributed Systems from Design to Application and Maintenance written by Bessis, Nik and published by IGI Global. This book was released on 2012-12-31 with total page 387 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book is a collection of research on the strategies used in the design and development of distributed systems applications"--Provided by publisher.

Building the Customer-Centric Enterprise

Author : Claudia Imhoff
Publisher : Wiley
ISBN 13 : 9780471319818
Total Pages : 516 pages
Book Rating : 4.3/5 (198 download)

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Book Synopsis Building the Customer-Centric Enterprise by : Claudia Imhoff

Download or read book Building the Customer-Centric Enterprise written by Claudia Imhoff and published by Wiley. This book was released on 2001-02-19 with total page 516 pages. Available in PDF, EPUB and Kindle. Book excerpt: Strategies for leveraging information technologies to improve customer relationships With E-business comes the opportunity for companies to really get to know their customers--who they are and their buying patterns. Business managers need an integrated strategy that supports customers from the moment they enter the front door--or Web site--right through to fulfillment, support, and promotion of new products and services. Along the way, IT managers need an integrated set of technologies--from Web sites to databases and data mining tools--to make all of this work. This book shows both IT and business managers how to match business strategies to the technologies needed to make them work. Claudia Imhoff helped pioneer this set of technologies, called the Corporate Information Factory (CIF). She and her coauthors take readers step-by-step through the process of using the CIF for creating a customer-focused enterprise in which the end results are increased market share and improved customer satisfaction and retention. They show how the CIF can be used to ensure accuracy, identify customer needs, tailor promotions, and more.

Customer Innovation

Author :
Publisher :
ISBN 13 :
Total Pages : 8 pages
Book Rating : 4.:/5 (17 download)

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Book Synopsis Customer Innovation by :

Download or read book Customer Innovation written by and published by . This book was released on 2017 with total page 8 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Creating Value in Financial Services

Author : Edward L. Melnick
Publisher : Springer Science & Business Media
ISBN 13 : 1461546052
Total Pages : 486 pages
Book Rating : 4.4/5 (615 download)

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Book Synopsis Creating Value in Financial Services by : Edward L. Melnick

Download or read book Creating Value in Financial Services written by Edward L. Melnick and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 486 pages. Available in PDF, EPUB and Kindle. Book excerpt: Creating Value in Financial Services is a compilation of state-of-the-art views of leading academics and practitioners on how financial service firms can succeed in today's competitive environment. The book is based on two conferences held at New York University: the first, `Creating Value in Financial Services', held in March 1997, and the second, `Operations and Productivity in Financial Services', in April 1998. The book is essentially designed to be a compendium of leading edge thinking and practice in the management of financial services firms. There is no book today that has this focus. It contains ideas that can apply to other service industries. Topics addressed are increasingly important worldwide as the financial services industries consolidate and search for innovative new directions and ways to create value in a fiercely competitive environment.

The Revolt of The Public and the Crisis of Authority in the New Millennium

Author : Martin Gurri
Publisher : Stripe Press
ISBN 13 : 1953953344
Total Pages : 465 pages
Book Rating : 4.9/5 (539 download)

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Book Synopsis The Revolt of The Public and the Crisis of Authority in the New Millennium by : Martin Gurri

Download or read book The Revolt of The Public and the Crisis of Authority in the New Millennium written by Martin Gurri and published by Stripe Press. This book was released on 2018-12-04 with total page 465 pages. Available in PDF, EPUB and Kindle. Book excerpt: How insurgencies—enabled by digital devices and a vast information sphere—have mobilized millions of ordinary people around the world. In the words of economist and scholar Arnold Kling, Martin Gurri saw it coming. Technology has categorically reversed the information balance of power between the public and the elites who manage the great hierarchical institutions of the industrial age: government, political parties, the media. The Revolt of the Public tells the story of how insurgencies, enabled by digital devices and a vast information sphere, have mobilized millions of ordinary people around the world. Originally published in 2014, The Revolt of the Public is now available in an updated edition, which includes an extensive analysis of Donald Trump’s improbable rise to the presidency and the electoral triumphs of Brexit. The book concludes with a speculative look forward, pondering whether the current elite class can bring about a reformation of the democratic process and whether new organizing principles, adapted to a digital world, can arise out of the present political turbulence.

Inflation Expectations

Author : Peter J. N. Sinclair
Publisher : Routledge
ISBN 13 : 1135179778
Total Pages : 402 pages
Book Rating : 4.1/5 (351 download)

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Book Synopsis Inflation Expectations by : Peter J. N. Sinclair

Download or read book Inflation Expectations written by Peter J. N. Sinclair and published by Routledge. This book was released on 2009-12-16 with total page 402 pages. Available in PDF, EPUB and Kindle. Book excerpt: Inflation is regarded by the many as a menace that damages business and can only make life worse for households. Keeping it low depends critically on ensuring that firms and workers expect it to be low. So expectations of inflation are a key influence on national economic welfare. This collection pulls together a galaxy of world experts (including Roy Batchelor, Richard Curtin and Staffan Linden) on inflation expectations to debate different aspects of the issues involved. The main focus of the volume is on likely inflation developments. A number of factors have led practitioners and academic observers of monetary policy to place increasing emphasis recently on inflation expectations. One is the spread of inflation targeting, invented in New Zealand over 15 years ago, but now encompassing many important economies including Brazil, Canada, Israel and Great Britain. Even more significantly, the European Central Bank, the Bank of Japan and the United States Federal Bank are the leading members of another group of monetary institutions all considering or implementing moves in the same direction. A second is the large reduction in actual inflation that has been observed in most countries over the past decade or so. These considerations underscore the critical – and largely underrecognized - importance of inflation expectations. They emphasize the importance of the issues, and the great need for a volume that offers a clear, systematic treatment of them. This book, under the steely editorship of Peter Sinclair, should prove very important for policy makers and monetary economists alike.

Smart Business Networks

Author : Peter H.M. Vervest
Publisher : Springer Science & Business Media
ISBN 13 : 3540266941
Total Pages : 432 pages
Book Rating : 4.5/5 (42 download)

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Book Synopsis Smart Business Networks by : Peter H.M. Vervest

Download or read book Smart Business Networks written by Peter H.M. Vervest and published by Springer Science & Business Media. This book was released on 2005-12-14 with total page 432 pages. Available in PDF, EPUB and Kindle. Book excerpt: Scientists from management and strategy, information systems, engineering and telecommunications have discussed a novel concept: Smart Business Networks. They see the future as a developing web of people and organizations, bound together in a dynamic and unpredictable way, creating smart outcomes from quickly (re-)configuring links between actors. The question is: What should be done to make the outcomes of such a network 'smart', that is, just a little better than that of your competitor? More agile, with less pain, with more return to all the members of the network, now and over time? The technical answer is to create a 'business operating system' that should run business processes on different organisational platforms. Business processes would become portable: The end-to-end management of processes running across many different organizations in many different forms would become possible. This book presents you the outcomes of an energizing and new direction in management science.

Information Systems Research

Author : Bonnie Kaplan
Publisher : Springer
ISBN 13 : 1402080956
Total Pages : 745 pages
Book Rating : 4.4/5 (2 download)

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Book Synopsis Information Systems Research by : Bonnie Kaplan

Download or read book Information Systems Research written by Bonnie Kaplan and published by Springer. This book was released on 2006-04-11 with total page 745 pages. Available in PDF, EPUB and Kindle. Book excerpt: Information Systems Research: Relevant Theory and Informed Practice comprises the edited proceedings of the WG8.2 conference, "Relevant Theory and Informed Practice: Looking Forward from a 20-Year Perspective on IS Research," which was sponsored by IFIP and held in Manchester, England, in July 2004. The conference attracted a record number of high-quality manuscripts, all of which were subjected to a rigorous reviewing process in which four to eight track chairs, associate editors, and reviewers thoughtfully scrutinized papers by the highly regarded as well as the newcomers. No person or idea was considered sacrosanct and no paper made it through this process unscathed. All authors were asked to revise the accepted papers, some more than once; thus, good papers got better. With only 29 percent of the papers accepted, these proceedings are significantly more selective than is typical of many conference proceedings. This volume is organized in 7 sections, with 33 full research papers providing panoramic views and reflections on the Information Systems (IS) discipline followed by papers featuring critical interpretive studies, action research, theoretical perspectives on IS research, and the methods and politics of IS development. Also included are 6 panel descriptions and a new category of "bright idea" position papers, 11 in all, wherein main points are summarized in a pithy and provocative fashion.

Bayesian Statistics and Marketing

Author : Peter E. Rossi
Publisher : John Wiley & Sons
ISBN 13 : 0470863684
Total Pages : 368 pages
Book Rating : 4.4/5 (78 download)

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Book Synopsis Bayesian Statistics and Marketing by : Peter E. Rossi

Download or read book Bayesian Statistics and Marketing written by Peter E. Rossi and published by John Wiley & Sons. This book was released on 2012-05-14 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: The past decade has seen a dramatic increase in the use of Bayesian methods in marketing due, in part, to computational and modelling breakthroughs, making its implementation ideal for many marketing problems. Bayesian analyses can now be conducted over a wide range of marketing problems, from new product introduction to pricing, and with a wide variety of different data sources. Bayesian Statistics and Marketing describes the basic advantages of the Bayesian approach, detailing the nature of the computational revolution. Examples contained include household and consumer panel data on product purchases and survey data, demand models based on micro-economic theory and random effect models used to pool data among respondents. The book also discusses the theory and practical use of MCMC methods. Written by the leading experts in the field, this unique book: Presents a unified treatment of Bayesian methods in marketing, with common notation and algorithms for estimating the models. Provides a self-contained introduction to Bayesian methods. Includes case studies drawn from the authors’ recent research to illustrate how Bayesian methods can be extended to apply to many important marketing problems. Is accompanied by an R package, bayesm, which implements all of the models and methods in the book and includes many datasets. In addition the book’s website hosts datasets and R code for the case studies. Bayesian Statistics and Marketing provides a platform for researchers in marketing to analyse their data with state-of-the-art methods and develop new models of consumer behaviour. It provides a unified reference for cutting-edge marketing researchers, as well as an invaluable guide to this growing area for both graduate students and professors, alike.

News Grazers

Author : Richard Forgette
Publisher : CQ Press
ISBN 13 : 1483310566
Total Pages : 265 pages
Book Rating : 4.4/5 (833 download)

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Book Synopsis News Grazers by : Richard Forgette

Download or read book News Grazers written by Richard Forgette and published by CQ Press. This book was released on 2018-01-12 with total page 265 pages. Available in PDF, EPUB and Kindle. Book excerpt: Politicians and journalists have never been among the most trusted professional classes; in this book, author Richard Forgette posits a "news grazing" explanation of how and why. Forgette, an expert on the U.S. Congress and public policy, draws upon direct experimental research to argue that the diffusion of media outlets and media technologies have resulted in an increasingly fragmented and distracted news audience.

Social Theory after the Internet

Author : Ralph Schroeder
Publisher : UCL Press
ISBN 13 : 1787351246
Total Pages : 210 pages
Book Rating : 4.7/5 (873 download)

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Book Synopsis Social Theory after the Internet by : Ralph Schroeder

Download or read book Social Theory after the Internet written by Ralph Schroeder and published by UCL Press. This book was released on 2018-01-04 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: The internet has fundamentally transformed society in the past 25 years, yet existing theories of mass or interpersonal communication do not work well in understanding a digital world. Nor has this understanding been helped by disciplinary specialization and a continual focus on the latest innovations. Ralph Schroeder takes a longer-term view, synthesizing perspectives and findings from various social science disciplines in four countries: the United States, Sweden, India and China. His comparison highlights, among other observations, that smartphones are in many respects more important than PC-based internet uses. Social Theory after the Internet focuses on everyday uses and effects of the internet, including information seeking and big data, and explains how the internet has gone beyond traditional media in, for example, enabling Donald Trump and Narendra Modi to come to power. Schroeder puts forward a sophisticated theory of the role of the internet, and how both technological and social forces shape its significance. He provides a sweeping and penetrating study, theoretically ambitious and at the same time always empirically grounded.The book will be of great interest to students and scholars of digital media and society, the internet and politics, and the social implications of big data.

Business Ethics

Author : Joseph W. Weiss
Publisher : Berrett-Koehler Publishers
ISBN 13 : 1626561419
Total Pages : 649 pages
Book Rating : 4.6/5 (265 download)

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Book Synopsis Business Ethics by : Joseph W. Weiss

Download or read book Business Ethics written by Joseph W. Weiss and published by Berrett-Koehler Publishers. This book was released on 2014-07-14 with total page 649 pages. Available in PDF, EPUB and Kindle. Book excerpt: Résumé : This book integrates a stakeholder perspective with an issues-oriented approach so students look at how a business's actions affect not just share price and profit but the well-being of employees, customers, suppliers, the local community, the larger society, other nations, and the environment. Fourteen of the twenty-three cases are brand new to this edition, touching on issues such as cyberbullying, fracking, neuromarketing, and for-profit education and involve institutions like Goldman Sachs, Google, Kaiser Permanente, Walmart, Ford, and Facebook. The text has been updated with the latest research, including new national ethics survey data, perspectives on generational differences, and global and international issues. Each chapter includes recent business press stories touching on ethical issues. Several chapters now feature a Point/Counterpoint exercise that challenges students to argue both sides of a contemporary issue, such as too-big-to-fail institutions, the Boston bomber Rolling Stone cover, student loan debt, online file sharing, and questions raised by social media. --