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Author : Evans E. Woherem
Publisher :
ISBN 13 :
Total Pages : 300 pages
Book Rating : 4.F/5 ( download)
Download or read book Information Technology in the Nigerian Banking Industry written by Evans E. Woherem and published by . This book was released on 2000 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Foluso Modupe Adeyinka
Publisher : Nigerian Institute of Social and Economic Research (NISER), University of Ibadan
ISBN 13 :
Total Pages : 46 pages
Book Rating : 4.3/5 ( download)
Download or read book Impact of Information and Communication Technologies (ICT) on Employment in Nigerian Banks written by Foluso Modupe Adeyinka and published by Nigerian Institute of Social and Economic Research (NISER), University of Ibadan. This book was released on 1999 with total page 46 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Olumoye Mosud
Publisher : LAP Lambert Academic Publishing
ISBN 13 : 9783659485213
Total Pages : 100 pages
Book Rating : 4.4/5 (852 download)
Download or read book The Roles and Impact of Information Technology on the Banking Industry written by Olumoye Mosud and published by LAP Lambert Academic Publishing. This book was released on 2013 with total page 100 pages. Available in PDF, EPUB and Kindle. Book excerpt: The increase in the numbers of customers and the various activities carried out in the Nigerian banks are growing astronomically. This has invariably made the volume of data processed to be very large thereby making the use of manual method of processing data to result in error, low productivity, slow services, insecurity, fraud and increase in human resources overhead. Coupled with the fact that today's banking operation has become a global phenomenon. In order to alleviate the challenges of these present days' banking operation; Nigerian banks have adopted the use of information technology (IT). This research work is designed to examine the roles and impacts of information technology (IT) on Nigerian industry with a particular reference to Mainstreet Bank Limited. The procedures involved collection of data which include the use of questionnaires to gather data from both the staff of the bank and customers to know the extent to which the customers have benefited from the banks since the adoption of information technology. Other sources of data are personal interview, textbooks and websites. The data is thereafter analyzed using percentage method. Thus, information technology has
Author : Edikan Ukpong
Publisher : GRIN Verlag
ISBN 13 : 3346075796
Total Pages : 17 pages
Book Rating : 4.3/5 (46 download)
Download or read book Information Communication Technologies (ICTs) in the banking sector in in Abak Town (Nigeria) written by Edikan Ukpong and published by GRIN Verlag. This book was released on 2019-12-03 with total page 17 pages. Available in PDF, EPUB and Kindle. Book excerpt: Academic Paper from the year 2013 in the subject Communications - Media Economics, Media Management, grade: B (60), , language: English, abstract: Over the years, the advent of Information Communication Technologies has brought remarkable changes to the way people live their live and do businesses today. Most sectors of our economy both nationally and globally are fast adopting the use of Information and Communication Technologies to advance the course of their duties; to enhance quality customers’ service delivery and internal operations. This has brought about remarkable development in these sectors of our economy. Most specifically to the context of this work, the banking industry in Nigeria has undergone remarkable development strides in the bid to improve on the quality of service rendered to its customers and to enhance the profitability of its internal operation.
Author : Adewale Adegoke Alawiye-Adams
Publisher :
ISBN 13 :
Total Pages : 44 pages
Book Rating : 4.:/5 (13 download)
Download or read book The Effects of ICT on the Growth of Nigerian Banking Industry written by Adewale Adegoke Alawiye-Adams and published by . This book was released on 2014 with total page 44 pages. Available in PDF, EPUB and Kindle. Book excerpt: Information communication technology has become the engine block of every banking institution worldwide and Nigerian banking institutions are not exempted. In an attempt to meet up with the global challenges, commercial banks are not left out in the bid to improving banking system efficiency. For the purpose of this research, the historical and survey research methods were adopted. Data were collected from both primary and secondary sources. Hypothesis formulate were tested using chi-square and regression analysis. The study finds that the traditional banking system is not in line with global trends and that the application and usage of information technology in the banking system is necessary for efficient service delivery. It also reveals the use of electronic banking as significantly revolutionizing service delivery to improve customer satisfaction through the various electronic fund transfer and payment services such as the automated teller machine (ATMs), and other cards services, internet banking, mobile banking and all sorts of banks and financial institution services to speed up service delivery for and to stimulate efficiency in the entire financial system. The study recommends that banks and other financial institutions should embark upon training programme for all operational staff of all banks and public awareness should be instituted to improve the knowledge of information communication technology and for performance adequacy to support the much needed efficiency and operational effectiveness and also to control the regular system failure that customers face. The study recommends how banks and government can streamline the problem of infrastructure in the economy. Banks should come together and form partnerships in the sharing and use of technological equipment to increase their efficiency and cost effectiveness.
Author : Oyebanji Oyelaran-Oyeyinka
Publisher :
ISBN 13 :
Total Pages : 44 pages
Book Rating : 4.3/5 ( download)
Download or read book Information Technology in the Finance Sector written by Oyebanji Oyelaran-Oyeyinka and published by . This book was released on 1996 with total page 44 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Akinlolu Agboola
Publisher : LAP Lambert Academic Publishing
ISBN 13 : 9783843364379
Total Pages : 184 pages
Book Rating : 4.3/5 (643 download)
Download or read book Information and Communication Technology (Ict) in Banking Operations written by Akinlolu Agboola and published by LAP Lambert Academic Publishing. This book was released on 2010-10 with total page 184 pages. Available in PDF, EPUB and Kindle. Book excerpt: Information and Communication Technology (ICT) in Banking Operations provides a comprehensive evaluation of the response of banks to the adoption and implementation of innovative technologies.The book identified the ICT products in use in the banking industry and exermined the factors that influenced their adoption with the aim of establishing their impact on banking structure and operations in Nigeria.Essentially, the book considered the need for a proper alignment of technology strategy with business strategy to remain competitive in the banking industry. It critically examined the impact of ICT on customer services, employees' motivation and banks' image.The study concluded that the adoption of ICT in banks had impact on the structure, content and quality of banking operations. Investment in information technology proved to be an important component in the overall strategy of banks as the rate of adoption of ICT continues to improve progressively in Nigeria.
Author : John Ugoani
Publisher :
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.:/5 (137 download)
Download or read book Information and Communication Technologies Management and Nigerian Banking Sector Liquidity written by John Ugoani and published by . This book was released on 2017 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The study sought to explore the relationship between ICTs management and NBS liquidity. ICTs management helps the business to effect proper planning, coordinating, controlling and decision-making. Liquidity is important for banks to meet the demands of customers and a means of public confidence. The Internet connectivity in the NBS discouraged incentives for manipulations and other inefficiencies that characterized the paper and pen banking of the pre-reform era. The e-FASS approach and heavy investments and application of quality ICTs management by banks restored national and international confidence in the NBS which in a great measure, helped to lure back capital and liquidity into the system. Previous studies have found positive relationship between ICTs management and business productivity, bank profitability and economic growth. Through theoretical and empirical results this study found a high positive relationship between ICTs management and NBS liquidity.
Author : Soukeme Ebikeme
Publisher : GRIN Verlag
ISBN 13 : 3346216705
Total Pages : 72 pages
Book Rating : 4.3/5 (462 download)
Download or read book The Impact of Electronic Banking on Bank Performance written by Soukeme Ebikeme and published by GRIN Verlag. This book was released on 2020-08-03 with total page 72 pages. Available in PDF, EPUB and Kindle. Book excerpt: Research Paper (undergraduate) from the year 2017 in the subject Business economics - Banking, Stock Exchanges, Insurance, Accounting, grade: 3.52, , course: BANKING FINANCE, language: English, abstract: This study intends to discuss and exchange views on the impact of electronic banking on the performance of banks in Nigeria. Banking has come a long way from the time of ledger cards and other manual filing systems. Most banks today have electronics systems to handle their daily voluminous task of information retrieval storage and processing. Three or four decades ago, banking was a simple business; customers saved their money with banks and received their financial services from banks. When customers open account they received passbook from the banks with which the account would be operated and when it is a current account, they received cheque books for the same purpose.
Author : El Bachir Boukherouaa
Publisher : International Monetary Fund
ISBN 13 : 1589063953
Total Pages : 35 pages
Book Rating : 4.5/5 (89 download)
Download or read book Powering the Digital Economy: Opportunities and Risks of Artificial Intelligence in Finance written by El Bachir Boukherouaa and published by International Monetary Fund. This book was released on 2021-10-22 with total page 35 pages. Available in PDF, EPUB and Kindle. Book excerpt: This paper discusses the impact of the rapid adoption of artificial intelligence (AI) and machine learning (ML) in the financial sector. It highlights the benefits these technologies bring in terms of financial deepening and efficiency, while raising concerns about its potential in widening the digital divide between advanced and developing economies. The paper advances the discussion on the impact of this technology by distilling and categorizing the unique risks that it could pose to the integrity and stability of the financial system, policy challenges, and potential regulatory approaches. The evolving nature of this technology and its application in finance means that the full extent of its strengths and weaknesses is yet to be fully understood. Given the risk of unexpected pitfalls, countries will need to strengthen prudential oversight.
Author : Bukola Oyedokun
Publisher : GRIN Verlag
ISBN 13 : 3346319164
Total Pages : 25 pages
Book Rating : 4.3/5 (463 download)
Download or read book Service Quality in the Nigerian Banking Industry written by Bukola Oyedokun and published by GRIN Verlag. This book was released on 2020-12-23 with total page 25 pages. Available in PDF, EPUB and Kindle. Book excerpt: Research Paper (postgraduate) from the year 2014 in the subject Business economics - Banking, Stock Exchanges, Insurance, Accounting, grade: 65.00, University of Salford, course: Financial Services Management, language: English, abstract: This research was undertaken to examine the overall customer satisfaction with service quality delivered by Nigerian Banks through the use of ATM and to also ascertain whether some service quality factors exert a strong influence on the level of customer satisfaction; The concept of service quality has become eminent in every business discourse; a high service quality serves as an incentive for customers to come back due to satisfaction. To consistently maintain a high level of customer service, service firms must recognize that every aspect of their business has an impact on the customer. In this study, two types of data were collected; Primary Data and Secondary Data. This was necessary since it helped to add to the findings of the researcher. A simple random sampling and purposive sampling method were used. This ensured that every member of the population had an equal chance of being part of the sample. The sample size chosen was 200 bank customers. It was revealed in the survey that customers think that the banks need to improve on their quality of ATM services and a high number of the customers are willing to switch banks for the sole reason of an ATM that offers the highest service quality. The study also revealed some of the problems associated with the services provided by the ATM that the customers dislike and want to be adjusted, they are ATM cash out, the limit placed on daily withdrawal, Transaction error, slow response to dispute resolutions, Network problems, Long queues, Security issues and Card retraction.
Author : Omoneye Olasanmi
Publisher : LAP Lambert Academic Publishing
ISBN 13 : 9783843389846
Total Pages : 108 pages
Book Rating : 4.3/5 (898 download)
Download or read book It Innovations and Customer Satisfaction in Nigerian Banks written by Omoneye Olasanmi and published by LAP Lambert Academic Publishing. This book was released on 2010-12 with total page 108 pages. Available in PDF, EPUB and Kindle. Book excerpt: Originally, banking in Nigeria was dominated by manual transactions. However during the 70s, Nigerian banks had become aware that information technology (IT) had much to offer the industry. Banks were later able to use IT to gently bring down the real cost of their backlog of office activities and to introduce a number of product innovations conventionally called "technology delivery innovations". It is however deplorable that at a time customers are getting excited by the potentialities of IT innovations through services, banks appear to be relapsing into old habits of inefficiency and failure to meet customer s expectations through quality services. There is frequent network failure or simple instructions at ATMs which reads, "this machine is unable to dispense cash" or "this machine is temporarily out of service, please try again later". Moreover, some electronic security doors beep at the appearance of small metals, keys or even belts, thus preventing easy access into a banking hall. This study thus seeks to find out if the innovations provided through the use of IT by banks have impacted positively or negatively on customer satisfaction.
Author : Akinyele Samuel Taiwo
Publisher : LAP Lambert Academic Publishing
ISBN 13 : 9783844395402
Total Pages : 112 pages
Book Rating : 4.3/5 (954 download)
Download or read book The Role of E-Business in Optimizing Performance in Nigerian Banks written by Akinyele Samuel Taiwo and published by LAP Lambert Academic Publishing. This book was released on 2011-08 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt: The rapid advancement in Information and Communication Technology (ICT) has had a profound impact on the banking industry and the wider financial sector over the last two decades and it has now become a tool that facilitates banks' organizational structures, business strategies, customer services and other related functions that help to determine performance. This research work describes the forms of technology that are applicable in banks. It further states how these technological advancements can be used to enhance performance in a bank. The research uses a case study methodology to report the extent to which the customers of Oceanic bank really accept these changes. The variables under E-business which constitutes the independent variables are the uses of Computer, Telephone, Facsimile, Internet and Wireless Communication devices in a bank. Questionnaires were used in collecting primary data in addition to secondary data which will be drawn from sources such as journals, newspapers, textbooks, and the internet. Data collected was summarized using the Statistical Package for Social Sciences (SPSS) version 15.0, this involves using computer in analyzing the collected data.
Author : Ibukun Esther Sokari
Publisher :
ISBN 13 :
Total Pages : pages
Book Rating : 4.:/5 (16 download)
Download or read book Technology Innovation Management in the Nigerian Banking Industry written by Ibukun Esther Sokari and published by . This book was released on 2017 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Rod Coombs
Publisher : Rowman & Littlefield
ISBN 13 : 9780847675463
Total Pages : 318 pages
Book Rating : 4.6/5 (754 download)
Download or read book Economics and Technological Change written by Rod Coombs and published by Rowman & Littlefield. This book was released on 1987 with total page 318 pages. Available in PDF, EPUB and Kindle. Book excerpt: An area of neglect in much of current economic theory has been its lack of attention to the impact of technological innovation on the structure and behavior of firms and the market. This book is a comprehensive study of the economic implications of technological change for three primary institutions: the firm, the market, and the civil sector.
Author : Asli Demirguc-Kunt
Publisher : World Bank Publications
ISBN 13 : 1464812683
Total Pages : 148 pages
Book Rating : 4.4/5 (648 download)
Download or read book The Global Findex Database 2017 written by Asli Demirguc-Kunt and published by World Bank Publications. This book was released on 2018-04-19 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt: In 2011 the World Bank—with funding from the Bill and Melinda Gates Foundation—launched the Global Findex database, the world's most comprehensive data set on how adults save, borrow, make payments, and manage risk. Drawing on survey data collected in collaboration with Gallup, Inc., the Global Findex database covers more than 140 economies around the world. The initial survey round was followed by a second one in 2014 and by a third in 2017. Compiled using nationally representative surveys of more than 150,000 adults age 15 and above in over 140 economies, The Global Findex Database 2017: Measuring Financial Inclusion and the Fintech Revolution includes updated indicators on access to and use of formal and informal financial services. It has additional data on the use of financial technology (or fintech), including the use of mobile phones and the Internet to conduct financial transactions. The data reveal opportunities to expand access to financial services among people who do not have an account—the unbanked—as well as to promote greater use of digital financial services among those who do have an account. The Global Findex database has become a mainstay of global efforts to promote financial inclusion. In addition to being widely cited by scholars and development practitioners, Global Findex data are used to track progress toward the World Bank goal of Universal Financial Access by 2020 and the United Nations Sustainable Development Goals. The database, the full text of the report, and the underlying country-level data for all figures—along with the questionnaire, the survey methodology, and other relevant materials—are available at www.worldbank.org/globalfindex.
Author : Ravi, Vadlamani
Publisher : IGI Global
ISBN 13 : 1599046776
Total Pages : 380 pages
Book Rating : 4.5/5 (99 download)
Download or read book Advances in Banking Technology and Management: Impacts of ICT and CRM written by Ravi, Vadlamani and published by IGI Global. This book was released on 2007-10-31 with total page 380 pages. Available in PDF, EPUB and Kindle. Book excerpt: Banking across the world has undergone extensive changes thanks to the profound influence of developments and trends in information communication technologies, business intelligence, and risk management strategies. While banking has become easier and more convenient for the consumer, the advances and intricacies of emerging technologies have made banking operations all the more cumbersome. Advances in Banking Technology and Management: Impacts of ICT and CRM examines the various myriads of technical and organizational elements that impact services management, business management, risk management, and customer relationship management, and offers research to aid the successful implementation of associated supportive technologies.
