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Inevitable Surprises
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Book Synopsis Inevitable Surprises by : Peter Schwartz
Download or read book Inevitable Surprises written by Peter Schwartz and published by Penguin. This book was released on 2004-05-24 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: The world we live in today is more volatile than ever. The security of free nations is threatened by rogue states, the global economy is in flux, and the rapid advance of technology forces constant reevaluation of our society. With so many powerful forces at work and seemingly unpredictable events occurring, to many the future seems dark, and its possibilities frightening. Peter Schwartz disagrees. A world-renowned visionary in the field of scenario planning, Schwartz’s startling—and accurate— predictions have been employed by government agencies and major corporations for more than twenty-five years. He argues that the future is foreseeable, and that by examining the dynamics at work today we can predict the “inevitable surprises” of tomorrow. Timely and thought-provoking, Inevitable Surprises is a book that no one with an interest in business—or the future of our society—can afford to miss.
Book Synopsis Summary: Inevitable Surprises by : BusinessNews Publishing,
Download or read book Summary: Inevitable Surprises written by BusinessNews Publishing, and published by Primento. This book was released on 2013-02-15 with total page 45 pages. Available in PDF, EPUB and Kindle. Book excerpt: The must-read summary of Peter Schwartz's book: "Inevitable Surprises: Thinking Ahead in a Time of Turbulence". This complete summary of the ideas from Peter Schwartz's book "Inevitable Surprises" shows that most of the "surprises" that will hit the economic world in the next 25 years are actually predictable and inevitable. In his book, the author explains how every savvy businessperson should be aware of these changes and their driving forces, as they will provide commercial opportunities, as well as pitfalls that they can plan to avoid. This summary will teach you how can plan to make and market products that will be successful with the upcoming changes and form a long-term strategy that will make sure you come out on top. Added-value of this summary: • Save time • Understand key concepts • Expand your knowledge To learn more, read "Inevitable Surprises" and discover how you can predict future changes and make preparations today to ensure the success of your business tomorrow.
Book Synopsis Abrupt Climate Change by : National Research Council
Download or read book Abrupt Climate Change written by National Research Council and published by National Academies Press. This book was released on 2002-04-23 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt: The climate record for the past 100,000 years clearly indicates that the climate system has undergone periodic-and often extreme-shifts, sometimes in as little as a decade or less. The causes of abrupt climate changes have not been clearly established, but the triggering of events is likely to be the result of multiple natural processes. Abrupt climate changes of the magnitude seen in the past would have far-reaching implications for human society and ecosystems, including major impacts on energy consumption and water supply demands. Could such a change happen again? Are human activities exacerbating the likelihood of abrupt climate change? What are the potential societal consequences of such a change? Abrupt Climate Change: Inevitable Surprises looks at the current scientific evidence and theoretical understanding to describe what is currently known about abrupt climate change, including patterns and magnitudes, mechanisms, and probability of occurrence. It identifies critical knowledge gaps concerning the potential for future abrupt changes, including those aspects of change most important to society and economies, and outlines a research strategy to close those gaps. Based on the best and most current research available, this book surveys the history of climate change and makes a series of specific recommendations for the future.
Book Synopsis Constructing Cassandra by : Milo Jones
Download or read book Constructing Cassandra written by Milo Jones and published by Stanford University Press. This book was released on 2013-08-21 with total page 389 pages. Available in PDF, EPUB and Kindle. Book excerpt: Constructing Cassandra analyzes the intelligence failures at the CIA that resulted in four key strategic surprises experienced by the US: the Cuban Missile Crisis in 1962, the Iranian revolution of 1978, the collapse of the USSR in 1991, and the 9/11 terrorist attacks—surprises still play out today in U.S. policy. Although there has been no shortage of studies exploring how intelligence failures can happen, none of them have been able to provide a unified understanding of the phenomenon. To correct that omission, this book brings culture and identity to the foreground to present a unified model of strategic surprise; one that focuses on the internal make-up the CIA, and takes seriously those Cassandras who offered warnings, but were ignored. This systematic exploration of the sources of the CIA's intelligence failures points to ways to prevent future strategic surprises.
Book Synopsis Strategic Management of Health Care Organizations by : Linda E. Swayne
Download or read book Strategic Management of Health Care Organizations written by Linda E. Swayne and published by John Wiley & Sons. This book was released on 2012-07-17 with total page 881 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 6th edition of this established text is streamlined to a more manageable format, with the Appendices moved to the web-site and a significant shortening of the main text. There is a greater focus on the global analysis of industry and competition; and analysis of the internal environment. In consultation with feedback from their adopters, the authors have concentrated on the fundamentals of strategy analysis and the underlying sources of profit. This reflects waning interest among senior executives in the pursuit of short-term shareholder value. As ever students are provided with the guidance they need to strategic planning, analysis of the health services environment (internal and external) and lessons on implementation; with additional discussionssion of organizational capability, deeper treatment of sustainability and corporate social responsibility and more coverageof the sources of organizational inertia and competency traps. This edition is rich in new examples from real-world health care organizations. Chapters are brought to life by the 'Introductory Incidents', 'Learning Objectives', 'Perspectives', 'Strategy Capsules', useful chapter summaries; and questions for class discussion. All cases and examples have been updated or replaced. In this edition the teaching materials and web supplements have been greatly enhanced, with power-point slides, to give lecturers a unique resource.
Book Synopsis Unexpected Gifts by : Christopher L Heuertz
Download or read book Unexpected Gifts written by Christopher L Heuertz and published by Simon and Schuster. This book was released on 2013-01-08 with total page 235 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this heartfelt and thoughtful book, Christopher Heuertz writes of the dangers of isolation, the challenges we face when we join together and the struggles and joys that emerge from genuine community bonding. “Ironically, as much as we yearn for deep friendships and meaningful communities, many of us seem to be unable to find our way into them. Even if we know we’re made for community, finding one and staying there seems almost impossible. Though we hate to admit it, if we stay long enough in any relationship or set of friendships, we will experience failure, doubt, burnout, loneliness, transitions, a loss of self, betrayal, frustration, a sense of entitlement, grief, and weariness. Yet it’s these painful community experiences, these tensions we struggle to navigate, that hold surprising gifts.” —FROM THE PREFACE IN A STRIKINGLY confessional tone and vividly illustrated through story, Unexpected Gifts names eleven inevitable challenges that all friendships, relationships, and communities experience if they stay together long enough. Rather than allowing these challenges to become excuses to leave, Chris Heuertz suggests that things like betrayal, transitions, failure, loss of identity, entitlement, and doubt may actually be invitations to stay. And if we stay, these challenges can become unexpected gifts. *** Betrayal, failure, loss of identity, doubt. If your relationships have suffered from any of these pitfalls, this book will show you that staying together can create something more—even something beautiful. IN THIS HEARTFELT and thoughtful book, Christopher Heuertz writes of the dangers of isolation, the challenges we face when we join together, and the struggles and joys that emerge from genuine community bonding. Whether readers are forming a new community, searching for deeper community, or participating in a longtime community, they will find inspiration, caution, guidance, and encouragement as they discover the beauty of pressing in to the ambiguities of growing relationships in this tender and honest testimony about how we are woven together by grace.
Book Synopsis Ignorance and Surprise by : Matthias Gross
Download or read book Ignorance and Surprise written by Matthias Gross and published by MIT Press. This book was released on 2021-08-03 with total page 255 pages. Available in PDF, EPUB and Kindle. Book excerpt: The relationship between ignorance and surprise and a conceptual framework for dealing with the unexpected, as seen in ecological design projects. Ignorance and surprise belong together: surprises can make people aware of their own ignorance. And yet, perhaps paradoxically, a surprising event in scientific research—one that defies prediction or risk assessment—is often a window to new and unexpected knowledge. In this book, Matthias Gross examines the relationship between ignorance and surprise, proposing a conceptual framework for handling the unexpected and offering case studies of ecological design that demonstrate the advantages of allowing for surprises and including ignorance in the design and negotiation processes. Gross draws on classical and contemporary sociological accounts of ignorance and surprise in science and ecology and integrates these with the idea of experiment in society. He develops a notion of how unexpected occurrences can be incorporated into a model of scientific and technological development that includes the experimental handling of surprises. Gross discusses different projects in ecological design, including Chicago's restoration of the shoreline of Lake Michigan and Germany's revitalization of brownfields near Leipzig. These cases show how ignorance and surprise can successfully play out in ecological design projects, and how the acknowledgment of the unknown can become a part of decision making. The appropriation of surprises can lead to robust design strategies. Ecological design, Gross argues, is neither a linear process of master planning nor a process of trial and error but a carefully coordinated process of dealing with unexpected turns by means of experimental practice.
Book Synopsis The Hydrogen Economy by : Jeremy Rifkin
Download or read book The Hydrogen Economy written by Jeremy Rifkin and published by Penguin. This book was released on 2003-08-25 with total page 308 pages. Available in PDF, EPUB and Kindle. Book excerpt: The road to global security," writes Jeremy Rifkin, "lies in lessening our dependence on Middle East oil and making sure that all people on Earth have access to the energy they need to sustain life. Weaning the world off oil and turning it toward hydrogen is a promissory note for a safer world." Rifkin's international bestseller The Hydrogen Economy presents the clearest, most comprehensive case for moving ourselves away from the destructive and waning years of the oil era toward a new kind of energy regime. Hydrogen-one of the most abundant substances in the universe-holds the key, Rifkin argues, to a cleaner, safer, and more sustainable world.
Book Synopsis Public Health Leadership by : Louis Rowitz
Download or read book Public Health Leadership written by Louis Rowitz and published by Jones & Bartlett Publishers. This book was released on 2014 with total page 756 pages. Available in PDF, EPUB and Kindle. Book excerpt: During the last twenty years, the interest in public health leadership has continued to increase with the need to strengthen the infrastructure of public health, the events of September 11, 2001, the health reform movement, scientific breakthroughs, the increasing role for primary care programs in the public health agenda, and the increasing deficit at the federal, state, and local level. Since the publication of the first edition in 2003, Public Health Leadership: Putting Principles Into Practice has become a standard reference for future and practicing public health leaders. In five parts, it explores the basic theories and principles of leadership and then describes how they may be applied in the public health setting. Leadership skills and competencies, as well as methods for measuring and evaluating leaders are all thoroughly covered.This new third editioin is an exhaustive revision that now includes extensive coverage of the leadership skills and tools that are critical to managing public health emergencies. It also offers:* Updated exercises and case studies throughout* New chapter on Building Infrastructure, * New chapter on Accreditation, * New chapter on the Global Public Health Leader* New accompanying online Instructor's Manual with over 100 references on leadership, additional case studies, curriculum guide, toolkit, and additional exercises.
Author :Committee on Research Opportunities and Priorities for EPA Publisher :National Academies Press ISBN 13 :0309590701 Total Pages :104 pages Book Rating :4.3/5 (95 download)
Book Synopsis Building a Foundation for Sound Environmental Decisions by : Committee on Research Opportunities and Priorities for EPA
Download or read book Building a Foundation for Sound Environmental Decisions written by Committee on Research Opportunities and Priorities for EPA and published by National Academies Press. This book was released on 1997-08-15 with total page 104 pages. Available in PDF, EPUB and Kindle. Book excerpt: Over the past decades, environmental problems have attracted enormous attention and public concern. Many actions have been taken by the U.S. Environmental Protection Agency and others to protect human health and ecosystems from particular threats. Despite some successes, many problems remain unsolved and new ones are emerging. Increasing population and related pressures, combined with a realization of the interconnectedness and complexity of environmental systems, present new challenges to policymakers and regulators. Scientific research has played, and will continue to play, an essential part in solving environmental problems. Decisions based on incorrect or incomplete understanding of environmental systems will not achieve the greatest reduction of risk at the lowest cost. This volume describes a framework for acquiring the knowledge needed both to solve current recognized problems and to be prepared for the kinds of problems likely to emerge in the future. Many case examples are included to illustrate why some environmental control strategies have succeeded where others have fallen short and how we can do better in the future.
Author :United States. Congress. House. Committee on Science. Subcommittee on Energy and Environment Publisher : ISBN 13 : Total Pages :1020 pages Book Rating :4.:/5 (327 download)
Book Synopsis Strengthening Science at the U.S. Environmental Protection Agency--National Research Council (NRC) Findings by : United States. Congress. House. Committee on Science. Subcommittee on Energy and Environment
Download or read book Strengthening Science at the U.S. Environmental Protection Agency--National Research Council (NRC) Findings written by United States. Congress. House. Committee on Science. Subcommittee on Energy and Environment and published by . This book was released on 2001 with total page 1020 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Uncertainty Deconstructed by : Bruce Garvey
Download or read book Uncertainty Deconstructed written by Bruce Garvey and published by Springer Nature. This book was released on 2022-08-26 with total page 316 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book argues that uncertainty is not really uncertainty at all but just demonstrates a lack of vision and willingness to think about the unthinkable – good and bad. The task of accepting that uncertainty is about exploring the possible, rather than the impossible has to be taken on board by strategists, policy developers, and political leaders, if we are to meet the challenges that an ever changing world is throwing at us. The term “unknown – unknowns” is ubiquitous, albeit the vast majority of future uncertain events do not fall into this category. However, it has been used to absolve decision makers from criticism post-event, whereas poor foresight is the prime culprit and that most future uncertainties are “known-unknowns” or “inevitable surprises”. This re-positioning of uncertainties can help mitigate the impact of such risks through better foresight aware contingency planning. The enemy is not uncertainty itself but our lack of imagination when trying to visualize the future – we need to transform our behaviour. To better understand uncertainty we have to deconstruct it and get to grips with its component parts. Three main questions are posed and practical approaches presented: What are the main structural components that make up the conditions under which uncertainty operates? What scenario lenses can be used when exploring uncertainty? What behavioural factors do we need to consider when analysing the human responses to uncertainty? Practitioners, having to deal with making better decisions under uncertainty, will find the book a useful guide. Endorsements for the book: "With this book, Bruce Garvey performs a great service for consultants, planners and, indeed, anyone whose job involves a degree of speculation about what will happen in the future. Through a comprehensive survey of methods, tools and techniques, he provides a practical guide to unpacking the uncertainty that besets all human endeavour. This is no dry academic treatise: it deals with highly contemporary topics such as “fake news” – part of a fascinating dissection of “dark data” – and how our biases and preconceptions shape our views. The book finishes with three case studies dealing with the Covid-19 pandemic, social mobility and inequality, and achieving net zero – all topics that are sorely in need of the critical thinking and analysis skills described previously. No one can completely eliminate “20:20 hindsight” from all business decisions but readers applying the lessons of this book may find themselves saying “if only we’d known...” less frequently." -- Nick Bush, Director - CMCE (Centre for Management Consulting Excellence) "Academic literature and practical guides to uncertainty management are disparate: this exciting edition brings it all together. Principal author, Bruce Garvey, recognises the erroneous attribution of many recent events to unforeseeable uncertainty (‘unknown unknowns’), calling these out as inevitable surprises (or ‘unknown knowns’), a category of uncertainty that is typically overlooked. Garvey describes critical dimensions of uncertainty, before examining scenarios and behavioural aspects, the latter being a ‘hidden influencer’ which is too often neglected. The guidebook contains a variety of methods, tools and techniques, including several that deserve more use, and contains a detailed glossary and reference list. Practical advice covers topics such as identifying weak signals for use in scenario development and overcoming cognitive dissonance. This well-structured and engagingly written guide should serve as a standard text for students, academics and practitioners across policy making, business, and industry." -- Dr. Geoff Darch, Water Resources Strategy Manager, Anglian Water. Co-Founder, Analysis under Uncertainty for Decision-Makers (AU4DM) Network "This is a valuable companion volume to John Kay and Mervyn King's Radical Uncertainty - and it is a necessary corrective to the physics envy of disciplines such as economics which achieve a false sense of certainty by creating highly plausible but unreliable simplifications of things through over generalisation - leading to simplistic proposals for interventions which can only rightly be judged through a lens of complexity and probability. I would like to be more optimistic about the ultimate effects of books of this kind - and in some fields, perhaps in military decision-making and defence I am quite optimistic. In such fields, people tend to approach decision-making through the assumption that things will go wrong, and that the effects of any mistakes will be very keenly, perhaps fatally experienced. In business and softer social policy-making, I fear the battle will be much harder. In such fields as politics and business, it is often better for the reputation "as Keynes remarked, "to fail conventionally than to succeed unconventionally." In such fields, it is more important to make defensible decisions than to make good decisions, so an artificial sense of logical certainty will perhaps always hold an unhealthy appeal. But here's hoping anyway!" -- Rory Sutherland, Vice Chairman, Ogilvy Group "Here is a most insightful book, which holistically examines the ‘world of uncertainty', particularly as it impacts sense- to decision-making processes for many different stakeholders. Both scholars and practitioners, strategists to operators, soon gain from reading. Journeying from theory to practice, we embark on a comprehensive definition of uncertainty to subsequently become better equipped for its greater contemporary navigation when going forward, all elucidated by several well-structured scenarios and case-study examples. How uncertainty relates to risk (both qualitative and quantitative) is systematically charted, articulating their close interactivity. Forming a successful guide, this book has much enduring reference value and is therefore deserving of being readily retrievable as events and developments benefit from their improved understanding. Uncertainty can demonstrably be negotiated much more effectively. Alternative situations and conditions of denial, lamented as ‘we should have (fore)seen that’, no longer stand as acceptable when it comes to anticipating futures ahead. With this book, further help is now at hand." -- Adam D.M. Svendsen, PhD, International Intelligence & Defence Strategist, Researcher, Analyst, Educator & Consultant
Book Synopsis Risk and Crisis Management in the Public Sector by : Lynn T Drennan
Download or read book Risk and Crisis Management in the Public Sector written by Lynn T Drennan and published by Routledge. This book was released on 2014-12-24 with total page 286 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every decision that is made by managers and policy-makers in a public sector organization requires an evaluation and a judgement of the risks involved. This vital requirement has been recognised in the growth of risk management. However, risks can never be fully prevented, which means that public managers also have to be crisis managers. Today’s crises develop in unseen ways; they escalate rapidly and transform through the interdependencies of modern society, and their frequency is growing: the global financial crisis, the European volcanic ash cloud, the Japanese tsunami and subsequent Fukushima nuclear plant meltdown, the Christchurch earthquake and the Queensland floods. All highlight the extreme challenges that public sector organizations across the world have had to face in recent years. Risk and Crisis Management in the Public Sector Second Edition responds to these challenges by presenting the only guide for public managers and public management students which combines lessons about risk and crisis management together in a single, accessible text. It equips readers and public managers with the knowledge and skills to understand key issues and debates, as well as the capacity to treat risks and better prepare for, respond to and recover from crisis episodes. This exciting new edition enhances the original text with contemporary cases and a greater focus on the international, trans-boundary and multi-agency dimensions of risk and crisis management. These enhancements reflect the fact that today’s public manager must increasingly operate within a global and interdependent governance context.
Book Synopsis The Precautionary Principle in the 20th Century by : Paul Harremoes
Download or read book The Precautionary Principle in the 20th Century written by Paul Harremoes and published by Routledge. This book was released on 2013-10-11 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: The precautionary principle is widely seen as fundamental to successful policies for sustainability. It has been cited in international courts and trade disputes between the USA and the EU, and invoked in a growing range of political debates. Understanding what it can and cannot achieve is therefore crucial. This volume looks back over the last century to examine the role the principle played or could have played, in a range of major and avoidable public disasters. From detailed investigation of how each disaster unfolded, what the impacts were and what measures were adopted, the authors draw lessons and establish criteria that could help to minimise the health and environmental risks of future technological, economic and policy innovations. This is an informative resource for all those from lawyers and policy-makers, to researchers and students needing to understand or apply the principle.
Book Synopsis The New Leader's 100-Day Action Plan by : George B. Bradt
Download or read book The New Leader's 100-Day Action Plan written by George B. Bradt and published by John Wiley & Sons. This book was released on 2006-07-13 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: Praise for The New Leader's 100-Day Action Plan "What a book! New and experienced managers at every level will 'fly' with this programmed learning." —The Honorable Bruce S. Gelb former vice chairman, Bristol-Myers Squibb "I love this book and wish I had read it before stepping into my current leadership role. It provides a practical and indispensable road map to success that will help new leaders stack the odds in their favor. Read it and don't be among the forty percent of leaders who fail in the first eighteen months!" —Sandy Rogers former marketing manager, Procter & Gamble and Apple Computer, and former senior vice president, Corporate Strategy, Enterprise Rent-A-Car Company "The New Leader's 100-Day Action Plan offers a comprehensive architecture with practical tools and techniques for new leaders to follow. I believe that leaders who utilize the advice from this book will have demonstrative business and culture-building results." —Joe Bonito Vice President, Global Leadership Effectiveness, Pfizer "One of the most basic yet comprehensive books I've read regarding the dos and don'ts of a successful on-boarding process. A must-read for all aspiring business leaders, from first-time CEO's to executives at every level of the organization. Also a great tool for human resources and talent manage-ment executives." —Joe Griesedieck Vice Chairman, Korn/Ferry Executive Search
Book Synopsis Intelligence and Surprise Attack by : Erik J. Dahl
Download or read book Intelligence and Surprise Attack written by Erik J. Dahl and published by Georgetown University Press. This book was released on 2013-07-19 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: How can the United States avoid a future surprise attack on the scale of 9/11 or Pearl Harbor, in an era when such devastating attacks can come not only from nation states, but also from terrorist groups or cyber enemies? Intelligence and Surprise Attack examines why surprise attacks often succeed even though, in most cases, warnings had been available beforehand. Erik J. Dahl challenges the conventional wisdom about intelligence failure, which holds that attacks succeed because important warnings get lost amid noise or because intelligence officials lack the imagination and collaboration to “connect the dots” of available information. Comparing cases of intelligence failure with intelligence success, Dahl finds that the key to success is not more imagination or better analysis, but better acquisition of precise, tactical-level intelligence combined with the presence of decision makers who are willing to listen to and act on the warnings they receive from their intelligence staff. The book offers a new understanding of classic cases of conventional and terrorist attacks such as Pearl Harbor, the Battle of Midway, and the bombings of US embassies in Kenya and Tanzania. The book also presents a comprehensive analysis of the intelligence picture before the 9/11 attacks, making use of new information available since the publication of the 9/11 Commission Report and challenging some of that report’s findings.
Download or read book Change or Die written by Milton D. Dealy and published by Bloomsbury Publishing USA. This book was released on 2005-11-30 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt: For every business, the choice is stark: Change—or die. At any moment, fully two-thirds of America's companies claim to be in the midst of some type of organizational revamping, though most of these initiatives will fail. What many companies neglect to recognize is that organizational change needs to come from within, no matter how profound the external forces. Positive change requires change agents throughout the organization—those individuals who can translate the strategic vision of leaders into pragmatic behavior. This book identifies the qualities of great change agents and how these skills can be mastered to serve as a catalyst for change throughout the organization. Illustrating these principles through examples from world-class organizations, Dealy and Thomas highlight the five key qualities of great change agents; they: * challenge the status quo; * stoke the fire of creativity; * embrace the necessity of conflict; * manage risk rather than avoid it; and * develop new change agents. Bringing the process of change out of the realm of the analysts and consultants and to the front lines, the authors show you how to thrive in a world that demands nothing less than continuous change. For every business, the choice is stark: Change—or die. At any moment, fully two-thirds of America's companies claim to be in the midst of some type of organizational revamping. We don't need research from the Harvard Business School (even though it has been conducted) to tell us that most of these initiatives will fail. The business landscape is littered with the carcasses of giants who were unable to adapt to change—Digital, Prime, Wang, and Polaroid, to name a few. What many companies fail to recognize is that organizational change needs to come from within, no matter how profound the external forces. Positive change requires change agents throughout the organization—those individuals who can translate the strategic vision of leaders into pragmatic behavior. They will be the early adopters of the new values, actions, and skills required by the company. This book identifies the qualities of great change agents and how these skills can be mastered to serve as a catalyst for change throughout the organization. Illustrating these principles through examples from world-class organizations, Dealy and Thomas demonstrate the techniques for acquiring and executing those skills-and how corporate leaders can encourage and reward this behavior, creating a culture of risk-taking, innovation, and a focus on the future. From seasoned executives to entry-level employees, readers will learn that great change agents: * challenge the status quo; * stoke the fire of creativity; * embrace the necessity of conflict; * manage risk rather than avoid it; and * develop new change agents. Bringing the process of change out of the realm of the analysts and consultants and to the front lines, the authors show you how to thrive in a world that demands nothing less than continuous change.
