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Inducing Client Focus In Bureaucracy
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Book Synopsis Inducing Client Focus in Bureaucracy by : Arvind K. Sharma
Download or read book Inducing Client Focus in Bureaucracy written by Arvind K. Sharma and published by . This book was released on 2002 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Bureaucracy and Decentralisation by : Arvind K. Sharma
Download or read book Bureaucracy and Decentralisation written by Arvind K. Sharma and published by Mittal Publications. This book was released on 2004 with total page 166 pages. Available in PDF, EPUB and Kindle. Book excerpt: Examines The Processes Through Which Public Bureaucracies Adjust Their Style And Subsistance To Meet The Challenges Of Decentralization. Suggests Reoreientation Of The Bureaucracy Through Judicious Hrd Interventions To Harmonise The Postulates On Which Decentralization Rests And The Assumptions On Which Bureaucracies Operate. 10 Chapters Followed By Conclusion And A Select Bibliogrpahy And A Foreword By The Governor Of Karnataka Who Has Become A Known Beaurocrat Himself.
Book Synopsis Busting Bureaucracy by : Kenneth B. Johnston
Download or read book Busting Bureaucracy written by Kenneth B. Johnston and published by Visionary Publications Inc.. This book was released on 1993 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Bureaucracy. The word conjures up the worst organizational nightmares. Your customers experience it as red tape, inflexible policies, and being hard to do business with. Employees experience it when departments don't cooperate, when internal politics get in the way of the mission, and when decisions seem to take forever." "Bureaucracy is the "stuff" that gets in the way of doing the job, takes the fun out of work, and drives customers crazy... or away." "Busting Bureaucracy explains what bureaucracy is and exposes its root cause. More importantly, Busting Bureaucracy shows how to get rid of it. The book offers solutions as simple as passing this book around and talking about it. The book offers solutions as complex as changing your mission and your organizational structure to become more customer focused. You'll learn how to keep bureaucracy from sabotaging any existing efforts your organization might have to improve quality or service." "Busting Bureaucracy offers a blueprint for becoming mission driven as an alternative to organizing based on the traditional bureaucratic organizing form. Busting Bureaucracy includes how to organize so that employees can focus on the mission without being hampered by politics, long decision cycles, and aversion to risk, enlist the support of your entire management team to reduce or eliminate bureaucracy, and enlist the support of your entire workforce to improve quality and service to customers." "Johnston shows how large, bureaucratic organizations are being overtaken by mission driven companies that are flexible, responsive, innovative, and have customer friendly policies, practices, and procedures. With this insightful guide by your side, you'll learn how to change your culture by changing some beliefs, taboos, and traditions that may be basic to your culture right now - but that can be revamped to give your organization a significant strategic advantage!"--BOOK JACKET.Title Summary field provided by Blackwell North America, Inc. All Rights Reserved
Book Synopsis Beyond Bureaucracy by : Kenneth B. Johnston
Download or read book Beyond Bureaucracy written by Kenneth B. Johnston and published by Irwin Professional Publishing. This book was released on 1993 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Research Handbook on Street-Level Bureaucracy by : Peter Hupe
Download or read book Research Handbook on Street-Level Bureaucracy written by Peter Hupe and published by Edward Elgar Publishing. This book was released on 2019 with total page 552 pages. Available in PDF, EPUB and Kindle. Book excerpt: When the objectives of public policy programmes have been formulated and decided upon, implementation seems just a matter of following instructions. However, it is underway to the realization of those objectives that public policies get their final substance and form. Crucial is what happens in and around the encounter between public officials and individual citizens at the street level of government bureaucracy. This Research Handbook addresses the state of the art while providing a systematic exploration of the theoretical and methodological issues apparent in the study of street-level bureaucracy and how to deal with them.
Download or read book Administrative Change written by and published by . This book was released on 2003 with total page 140 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis The Indian Journal of Public Administration by :
Download or read book The Indian Journal of Public Administration written by and published by . This book was released on 2006 with total page 910 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis The Values of Bureaucracy by : Paul Du Gay
Download or read book The Values of Bureaucracy written by Paul Du Gay and published by Oxford University Press. This book was released on 2005 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book describes and analyzes the impact of contemporary programmes of organizational reform in the public and private sectors on bureaucratic structures.
Book Synopsis The Transformation of Solidarity by : Romke Jan van der Veen
Download or read book The Transformation of Solidarity written by Romke Jan van der Veen and published by Amsterdam University Press. This book was released on 2011-12-01 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: De literatuur over welvaartsstaten richt zich vaak op beleidsveranderingsprocessen en de mechanismen die deze veranderingen veroorzaken of tegenwerken. De werkelijke verandering wordt vaak geïnterpreteerd als gevolg van externe crises of als gevolg van de meer geleidelijke beleidsveranderingsprocessen. Dit boek heeft een ander uitgangspunt: de auteurs onderzoeken de bewering dat de sociale en economische veranderingen als gevolg van de overgang naar een postindustriële samenleving de sociale fundamenten van de verzorgingsstaat hebben verzwakt.
Book Synopsis Passive Representation and the Client-bureaucrat Relationship by : Jeff A. Herman
Download or read book Passive Representation and the Client-bureaucrat Relationship written by Jeff A. Herman and published by . This book was released on 2007 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: The ways that passive representation could produce substantive benefits for the clients of a bureaucracy irrespective of active representation are an understudied aspect of the theory of representative bureaucracy. Further, the use of data that exist at the aggregate-level has precluded researchers from being able to identify the source of benefits that they aim to identify. Two possible ways that passive representation could produce benefits are better communication between the client and the bureaucrat and demand inducement, the latter of which increases the likelihood that clients will utilize the services that the bureaucracy or the bureaucrat provides. This study empirically examines these two sources of benefits using client-level data of the patient-provider relationship. It is found that passive representation can result in better communication and can induce demand, but under certain conditions. Past discrimination, the client's personal need for services, and institutional structure influence whether or not passive representation has an impact on the client-bureaucrat relationship.
Book Synopsis The Invisible Bureaucracy by : Howell S. Baum
Download or read book The Invisible Bureaucracy written by Howell S. Baum and published by Oxford University Press, USA. This book was released on 1987 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines the psychological experience of work for members of bureaucratic organizations. It focuses on the obstacles to planning and problem-solving that can arise as a result of the unconscious strategies workers adopt to deal with the psychological structure of their own organization.
Book Synopsis Street-Level Bureaucracy, 30th Anniversary Edition by : Michael Lipsky
Download or read book Street-Level Bureaucracy, 30th Anniversary Edition written by Michael Lipsky and published by Russell Sage Foundation. This book was released on 2010-04-08 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: First published in 1980, Street-Level Bureaucracy received critical acclaim for its insightful study of how public service workers, in effect, function as policy decision makers, as they wield their considerable discretion in the day-to-day implementation of public programs. Three decades later, the need to bolster the availability and effectiveness of healthcare, social services, education, and law enforcement is as urgent as ever. In this thirtieth anniversary expanded edition, Michael Lipsky revisits the territory he mapped out in the first edition to reflect on significant policy developments over the last several decades. Despite the difficulties of managing these front-line workers, he shows how street-level bureaucracies can be and regularly are brought into line with public purposes. Street-level bureaucrats—from teachers and police officers to social workers and legal-aid lawyers—interact directly with the public and so represent the frontlines of government policy. In Street-Level Bureaucracy, Lipsky argues that these relatively low-level public service employees labor under huge caseloads, ambiguous agency goals, and inadequate resources. When combined with substantial discretionary authority and the requirement to interpret policy on a case-by-case basis, the difference between government policy in theory and policy in practice can be substantial and troubling. The core dilemma of street-level bureaucrats is that they are supposed to help people or make decisions about them on the basis of individual cases, yet the structure of their jobs makes this impossible. Instead, they are forced to adopt practices such as rationing resources, screening applicants for qualities their organizations favor, "rubberstamping" applications, and routinizing client interactions by imposing the uniformities of mass processing on situations requiring human responsiveness. Occasionally, such strategies work out in favor of the client. But the cumulative effect of street-level decisions made on the basis of routines and simplifications about clients can reroute the intended direction of policy, undermining citizens' expectations of evenhanded treatment. This seminal, award-winning study tells a cautionary tale of how decisions made by overburdened workers translate into ad-hoc policy adaptations that impact peoples' lives and life opportunities. Lipsky maintains, however, that these problems are not insurmountable. Over the years, public managers have developed ways to bring street-level performance more in line with agency goals. This expanded edition of Street-Level Bureaucracy underscores that, despite its challenging nature, street-level work can be made to conform to higher expectations of public service.
Download or read book Moral Mazes written by Robert Jackall and published by Oxford University Press, USA. This book was released on 2010 with total page 310 pages. Available in PDF, EPUB and Kindle. Book excerpt: This updated edition of a classic study of ethics in business presents an eye-opening account of how corporate managers think the world works, and how big organizations shape moral consciousness. Robert Jackall takes the reader inside a topsy-turvy world where hard work does not necessarily lead to success, but sharp talk, self-promotion, powerful patrons, and sheer luck might. This edition includes a new foreword linking the themes of Moral Mazes to the financial tsunami that engulfed the world economy in 2008.
Book Synopsis Working, Shirking, and Sabotage by : John O. Brehm
Download or read book Working, Shirking, and Sabotage written by John O. Brehm and published by University of Michigan Press. This book was released on 1999-04-23 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: DIVExamines who influences how federal, state, and local bureaucrats allocate their efforts /div
Download or read book Gandhi Marg written by and published by . This book was released on 2002 with total page 540 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Management in Government written by and published by . This book was released on 2007 with total page 480 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Street-Level Bureaucrats' Impact on the Emergence of Local Governance Networks by : Lisa Fischer
Download or read book Street-Level Bureaucrats' Impact on the Emergence of Local Governance Networks written by Lisa Fischer and published by Springer Nature. This book was released on 2021-11-20 with total page 154 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book focusses on the emergence of local governance networks and examines the role of street-level bureaucrats during this process. It aims to identify whether some organizations are favored as state partners, whereas others have a lower chance of becoming part of such networks. Four different potential logics explaining such divergencies are developed. To find out how street-level bureaucrats influence the formation of governance networks this study considers Germany as an empirical case and takes a closer look at the work of volunteer managers. To identify unequal behavior of bureaucrats, a mixed-methods design is used, including qualitative interviews as well as an innovative field experiment.