Individual Latent Error Detection (I-LED)

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Author :
Publisher : CRC Press
ISBN 13 : 1351056689
Total Pages : 188 pages
Book Rating : 4.3/5 (51 download)

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Book Synopsis Individual Latent Error Detection (I-LED) by : Justin R.E. Saward

Download or read book Individual Latent Error Detection (I-LED) written by Justin R.E. Saward and published by CRC Press. This book was released on 2018-12-07 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: Undetected human error in aircraft maintenance creates a latent error condition that can contribute to undesirable outcomes. Individual Latent Error Detection (I-LED) acts as an additional system safety control that helps an engineer recall past errors through environmental cues. This book addresses a gap in the human factors research and current safety strategies by exploring the nature and extent of I-LED and its benefit to safety resilience. The book will describe the I-LED concept using a systems perspective and propose practical interventions to be integrated within existing safety systems as an additional control to enhance resilience against human performance variability. Provides a new view of total safety based on enhanced resilience provided through the integration of I-LED interventions within existing safety systems Offers an in-depth exploration of the phenomenon of spontaneous recall of past event, leading to error detection and recovery of latent error conditions Discusses the application of Human Factors methods to conduct real-world observations in maintenance environments Describes the application of the systems view of human error to applied research Presents cost versus benefit analysis of safety interventions targeting latent error conditions

Individual Latent Error Detection (I-LED)

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Author :
Publisher : CRC Press
ISBN 13 : 1351056697
Total Pages : 176 pages
Book Rating : 4.3/5 (51 download)

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Book Synopsis Individual Latent Error Detection (I-LED) by : Justin R.E. Saward

Download or read book Individual Latent Error Detection (I-LED) written by Justin R.E. Saward and published by CRC Press. This book was released on 2018-12-07 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: Undetected human error in aircraft maintenance creates a latent error condition that can contribute to undesirable outcomes. Individual Latent Error Detection (I-LED) acts as an additional system safety control that helps an engineer recall past errors through environmental cues. This book addresses a gap in the human factors research and current safety strategies by exploring the nature and extent of I-LED and its benefit to safety resilience. The book will describe the I-LED concept using a systems perspective and propose practical interventions to be integrated within existing safety systems as an additional control to enhance resilience against human performance variability. Provides a new view of total safety based on enhanced resilience provided through the integration of I-LED interventions within existing safety systems Offers an in-depth exploration of the phenomenon of spontaneous recall of past event, leading to error detection and recovery of latent error conditions Discusses the application of Human Factors methods to conduct real-world observations in maintenance environments Describes the application of the systems view of human error to applied research Presents cost versus benefit analysis of safety interventions targeting latent error conditions

Introduction to Safety Science

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Publisher : CRC Press
ISBN 13 : 1000563839
Total Pages : 241 pages
Book Rating : 4.0/5 (5 download)

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Book Synopsis Introduction to Safety Science by : David O'Hare

Download or read book Introduction to Safety Science written by David O'Hare and published by CRC Press. This book was released on 2022-04-07 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book is designed as an accessible and readable introduction to a rapidly expanding area that is in demand worldwide. A variety of professionals from different backgrounds are being tasked with managing health and safety risks in a wide variety of settings. Many lack current and up-to-date knowledge of the key developments that have taken place in Safety Science in recent decades, as well as a sense of how these developments fit in with previous approaches. This book takes readers on a ‘journey’ across three broad developments in safety science. It covers topics that focus on the individual including human error, risk and the role of cognition in human performance. It then shifts to research in safety science that uses organizations as the basic unit of analysis, questions about organizational decision making and the characteristics that dispose towards or against organizational failure and it introduces perspectives based on systems science that address issues that arise out of complexity and interdependence. Those who will purchase this book are students taking courses in human factors, ergonomics, applied psychology, occupational health and safety management. Professionals working in safety management in any field from agriculture, construction, shipping, aviation, power generation, oil exploration, manufacturing to healthcare will find this book useful, as well as general readers interested in why systems fail.

Human Factors Handbook for Process Plant Operations

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1119640490
Total Pages : 484 pages
Book Rating : 4.1/5 (196 download)

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Book Synopsis Human Factors Handbook for Process Plant Operations by : CCPS (Center for Chemical Process Safety)

Download or read book Human Factors Handbook for Process Plant Operations written by CCPS (Center for Chemical Process Safety) and published by John Wiley & Sons. This book was released on 2022-04-26 with total page 484 pages. Available in PDF, EPUB and Kindle. Book excerpt: Human Factors Handbook for Process Plant Operations Provides clear and simple instructions for integrating Human Factors principles and practices in the design of processes and work tasks Human Factors, the science of interaction between humans and other elements of a system, draws from disciplines such as psychology, ergonomics, anthropometrics, and physiology to understand how and why people behave and perform as they do—and how best to support them in performing tasks. The goals of the Human Factors approach are to improve human reliability, minimize the risk from human error, and optimize the working environment, human wellbeing, and overall system performance. Human Factors Handbook for Process Plant Operations guides supervisors, managers, and engineers on incorporating Human Factors principles and practices into plant maintenance and operations. With thorough and accessible coverage of all Human Factors topics of relevance to process industries, this easy-to-use handbook uses real-world anecdotes and case studies to demonstrate effective training and learning, task planning, communications, emergency response, risk and error management, and more. Throughout the text, the authors offer valuable insights into why people make mistakes while providing advice on how to help workers perform their process operational tasks successfully. Explains all essential Human Factors concepts and knowledge with clear descriptions and illustrative examples Offers actionable advice and models of good practice that can be applied to design, process operations, start-ups and shut-downs, and maintenance Addresses job aids, equipment design, competence, task support, non-technical skills, working with contractors, and managing change Discusses how lack of Human Factors considerations during the engineering design phase can adversely affect safety and performance Describes how to use indicators to both recognize and learn from human error and performance issues Written by highly experienced operating and maintenance personnel, Human Factors Handbook for Process Plant Operations is an indispensable resource for everyone involved with defining, planning, training, and managing process operations, maintenance, and emergency response in the food, pharmaceutical, chemical, petroleum, and refining industries. The missions of both the CCPS and EI include developing and disseminating knowledge, skills and good practices to protect people, the environment, and property by bringing the best knowledge and practices to industry, academia, governments and the public around the world through collective wisdom, tools, training and expertise. The CCPS, an industrial technology alliance of the American Institute of Chemical Engineers (AIChE), has been at the forefront of documenting and sharing important process safety risk assessment methodologies for more than 35 years and has published over 100 books in its process safety guidelines and process safety concept book series. The EI’s Technical Work Program addresses the depth and breadth of the energy sector from fuels and fuels distribution to health and safety, sustainability and the environment. The EI program provides cost-effective, value-adding knowledge on key current and future international issues affecting those in the energy sector.

Driver Training for Automated Vehicles

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Author :
Publisher : CRC Press
ISBN 13 : 1040014828
Total Pages : 312 pages
Book Rating : 4.0/5 (4 download)

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Book Synopsis Driver Training for Automated Vehicles by : Siobhán E. Merriman

Download or read book Driver Training for Automated Vehicles written by Siobhán E. Merriman and published by CRC Press. This book was released on 2024-04-30 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: Since the introduction of Automated Vehicles (AVs) on roads, there have been a number of high-profile collisions, which have highlighted significant driver challenges. These include challenges associated with drivers’ trust in the automation, their knowledge and awareness of the AV’s capabilities and limitations and their reduced situation awareness of the road environment and the vehicle. Solutions are needed to overcome these challenges, so that the expected benefits of AVs can be realised. Driver Training for Automated Vehicles: A Systems Approach identifies the training requirements for drivers of AVs and takes a systematic approach to design, develop, implement and evaluate a comprehensive training package to address these requirements. This book explores how training can overcome the driver challenges associated with AVs by improving drivers’ mental models, trust in automation, decisions and behaviour when activating a Level 4 AV. It presents a systematic approach to the training lifecycle, by first presenting the current state of research into AVs, identifying the challenges and training requirements for drivers of AVs, and then developing and evaluating a training programme to achieve these requirements. This fascinating title highlights the need for drivers to undergo training for AVs, and takes us a step closer to this need. It walks readers through a systematic, four-step process and provides practical guidance to develop and evaluate an effective training programme. The reader will develop a thorough understanding of the current driver challenges with AVs and the methods and systems to mitigate them through current knowledge and research. This book is an ideal read for practitioners, designers and academics with a professional or research interest in AVs. Its appeal extends to those in the fields of automotive design, Systems Engineering, Human Factors and education and training.

Driver Distraction

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Author :
Publisher : CRC Press
ISBN 13 : 0429882726
Total Pages : 411 pages
Book Rating : 4.4/5 (298 download)

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Book Synopsis Driver Distraction by : Katie J. Parnell

Download or read book Driver Distraction written by Katie J. Parnell and published by CRC Press. This book was released on 2018-11-14 with total page 411 pages. Available in PDF, EPUB and Kindle. Book excerpt: Driver Distraction: A Sociotechnical Systems Approach promotes a sociotechnical systems approach to driver distraction. This perspective focuses on analysis of the whole system, its values, and the interactions between human and technical elements at all organisational levels. The book covers the role that the sociotechnical system plays in the theory, study and mitigation of driver distraction. The book will be of interest to accident and incident investigation researchers and practitioners. Provides a review of the current state of driver distraction research Describes the development, application, and validation of a novel model of driver distraction that accounts for the sociotechnical system Discusses a new, systems-based, driver distraction definition Explains AcciMap analysis of the current legislation on driver distraction from technological devices Offers novel approaches to understanding why driver distraction occurs Presents a extensive framework of the causal factors that lead to distraction informed by drivers

Assisted Eco-Driving

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Author :
Publisher : CRC Press
ISBN 13 : 1000473481
Total Pages : 267 pages
Book Rating : 4.0/5 (4 download)

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Book Synopsis Assisted Eco-Driving by : Craig K. Allison

Download or read book Assisted Eco-Driving written by Craig K. Allison and published by CRC Press. This book was released on 2021-11-17 with total page 267 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book discusses an integrative approach combining Human Factors expertise with Automotive Engineering. It develops an in-depth case study of designing a fuel-efficient driving intervention and offers an examination of an innovative study of feed-forward eco-driving advice. Assisted Eco-Driving: A Practical Guide to the Design and Testing of an Eco-Driving Assistance System offers an examination of an innovative study of feed-forward eco-driving advice based on current vehicle and road environment status. It presents lessons, insights and utilises a documented scientific and research-led approach to designing novel speed advisory and fuel use minimisation systems suitable for combustion vehicles, hybrids and electric vehicles The audience consists of system designers and those working with interfaces and interactions, UX, human factors and ergonomics and system engineering. Automotive academics, researchers, and practitioners will also find this book of interest.

Human-Automation Interaction Design

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Author :
Publisher : CRC Press
ISBN 13 : 1000464598
Total Pages : 204 pages
Book Rating : 4.0/5 (4 download)

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Book Synopsis Human-Automation Interaction Design by : Jediah R. Clark

Download or read book Human-Automation Interaction Design written by Jediah R. Clark and published by CRC Press. This book was released on 2021-10-13 with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text presents a four-step approach for applying communicative concepts to driving automation, including: scoping, piloting, designing, and testing. It further provides experimental data on how practical human-human communication strategies can be applied to interaction in automated vehicles. The book explores the role of communication and the nature of situation awareness in automated vehicles to ensure safe and usable automated vehicle operation. It covers the issue of interaction in automated vehicles by providing insight into communicative concepts, the transfer of control in human-teams, and how these concepts can be applied in automated vehicles. The theoretical framework is built on by presenting experimental findings, design workshop output and providing a demonstration of prototype generation for automated assistants that addresses a wide range of performance outcomes within human-machine interaction. Aimed at professionals, graduate students, and academic researchers in the fields of ergonomics, automotive engineering, transportation engineering, and human factors, this text: Discusses experimental findings on how practical human-human communication strategies can be applied to interaction in automated vehicles. Provides a four-step approach for applying communicative concepts to driving automation, including: scoping, piloting, designing and testing. Explores the role of distributed situation awareness in automated vehicles. Covers communication and system awareness in response to multiple complex road scenarios. Provides design guidelines for automation-human handover design.

Human Factors on the Flight Deck

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Publisher : CRC Press
ISBN 13 : 1000867757
Total Pages : 194 pages
Book Rating : 4.0/5 (8 download)

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Book Synopsis Human Factors on the Flight Deck by : Katie J. Parnell

Download or read book Human Factors on the Flight Deck written by Katie J. Parnell and published by CRC Press. This book was released on 2023-05-01 with total page 194 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents the Human Factors methodologies and applications thereof that can be utilised across the design, modelling and evaluation stages of the design lifecycle of new technologies entering future commercial aircraft. As advances are made to the architecture of commercial aircraft cockpits, Human Factors on the Flight Deck argues that it is vitally important that these new interfaces are safely incorporated and designed in a way that is usable to the pilot. Incorporation of Human Factors is essential to ensuring that engineering developments to avionic systems are integrated such that pilots can maintain safe interactions while gaining information of value. Case study examples of various technological advancements during their early conceptual stages are given throughout to highlight how the methods and processes can be applied across each stage. The text will be useful for professionals, graduate students and academic researchers in the fields of aviation, Human Factors and ergonomics.

Designing Interaction and Interfaces for Automated Vehicles

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Publisher : CRC Press
ISBN 13 : 1000347931
Total Pages : 523 pages
Book Rating : 4.0/5 (3 download)

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Book Synopsis Designing Interaction and Interfaces for Automated Vehicles by : Neville Stanton

Download or read book Designing Interaction and Interfaces for Automated Vehicles written by Neville Stanton and published by CRC Press. This book was released on 2021-03-10 with total page 523 pages. Available in PDF, EPUB and Kindle. Book excerpt: Driving automation and autonomy are already upon us and the problems that were predicted twenty years ago are beginning to appear. These problems include shortfalls in expected benefits, equipment unreliability, driver skill fade, and error-inducing equipment designs. Designing Interaction and Interfaces for Automated Vehicles: User-Centred Ecological Design and Testing investigates the difficult problem of how to interface drivers with automated vehicles by offering an inclusive, human-centred design process that focusses on human variability and capability in interaction with interfaces. This book introduces a novel method that combines both systems thinking and inclusive user-centred design. It models driver interaction, provides design specifications, concept designs, and the results of studies in simulators on the test track, and in road going vehicles. This book is for designers of systems interfaces, interactions, UX, Human Factors and Ergonomics researchers and practitioners involved with systems engineering and automotive academics._ "In this book, Prof Stanton and colleagues show how Human Factors methods can be applied to the tricky problem of interfacing human drivers with vehicle automation. They have developed an approach to designing the human-automation interaction for the handovers between the driver and the vehicle. This approach has been tested in driving simulators and, most interestingly, in real vehicles on British motorways. The approach, called User-Centred Ecological Interface Design, has been validated against driver behaviour and used to support their ongoing work on vehicle automation. I highly recommend this book for anyone interested, or involved, in designing human-automation interaction in vehicles and beyond." Professor Michael A. Regan, University of NSW Sydney, AUSTRALIA

Improving Diagnosis in Health Care

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Publisher : National Academies Press
ISBN 13 : 0309377722
Total Pages : 473 pages
Book Rating : 4.3/5 (93 download)

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Book Synopsis Improving Diagnosis in Health Care by : National Academies of Sciences, Engineering, and Medicine

Download or read book Improving Diagnosis in Health Care written by National Academies of Sciences, Engineering, and Medicine and published by National Academies Press. This book was released on 2015-12-29 with total page 473 pages. Available in PDF, EPUB and Kindle. Book excerpt: Getting the right diagnosis is a key aspect of health care - it provides an explanation of a patient's health problem and informs subsequent health care decisions. The diagnostic process is a complex, collaborative activity that involves clinical reasoning and information gathering to determine a patient's health problem. According to Improving Diagnosis in Health Care, diagnostic errors-inaccurate or delayed diagnoses-persist throughout all settings of care and continue to harm an unacceptable number of patients. It is likely that most people will experience at least one diagnostic error in their lifetime, sometimes with devastating consequences. Diagnostic errors may cause harm to patients by preventing or delaying appropriate treatment, providing unnecessary or harmful treatment, or resulting in psychological or financial repercussions. The committee concluded that improving the diagnostic process is not only possible, but also represents a moral, professional, and public health imperative. Improving Diagnosis in Health Care, a continuation of the landmark Institute of Medicine reports To Err Is Human (2000) and Crossing the Quality Chasm (2001), finds that diagnosis-and, in particular, the occurrence of diagnostic errorsâ€"has been largely unappreciated in efforts to improve the quality and safety of health care. Without a dedicated focus on improving diagnosis, diagnostic errors will likely worsen as the delivery of health care and the diagnostic process continue to increase in complexity. Just as the diagnostic process is a collaborative activity, improving diagnosis will require collaboration and a widespread commitment to change among health care professionals, health care organizations, patients and their families, researchers, and policy makers. The recommendations of Improving Diagnosis in Health Care contribute to the growing momentum for change in this crucial area of health care quality and safety.

Miller's Anesthesia

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Author :
Publisher : Elsevier Health Sciences
ISBN 13 : 044306959X
Total Pages : 3221 pages
Book Rating : 4.4/5 (43 download)

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Book Synopsis Miller's Anesthesia by : Lars I. Eriksson

Download or read book Miller's Anesthesia written by Lars I. Eriksson and published by Elsevier Health Sciences. This book was released on 2009-01-01 with total page 3221 pages. Available in PDF, EPUB and Kindle. Book excerpt: From fundamental principles to advanced subspecialty procedures, this text is the go-to reference on the technical, scientific, and clinical challenges professionals face. Features new chapters, new authors, meticulous updates, an increased international presence, and a new full-color design.

Quality and Safety in Radiology

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Publisher : Oxford University Press
ISBN 13 : 0199938237
Total Pages : 373 pages
Book Rating : 4.1/5 (999 download)

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Book Synopsis Quality and Safety in Radiology by : Hani H. Abujudeh

Download or read book Quality and Safety in Radiology written by Hani H. Abujudeh and published by Oxford University Press. This book was released on 2012-03-08 with total page 373 pages. Available in PDF, EPUB and Kindle. Book excerpt: Radiology has been transformed by new imaging advances and a greater demand for imaging, along with a much lower tolerance for error as part of the Quality & Safety revolution in healthcare. With a greater emphasis on patient safety and quality in imaging practice, imaging specialists are increasingly charged with ensuring patient safety and demonstrating that everything done for patients in their care meets the highest quality and safety standards. This book offers practical guidance on understanding, creating, and implementing quality management programs in Radiology. Chapters are comprehensive, detailed, and organized into three sections: Core Concepts, Management Concepts, and Educational & Special Concepts. Discussions are applicable to all practice settings: community hospitals, private practice, academic radiology, and government/military practice, as well as to those preparing for the quality and safety questions on the American Board of Radiology's "Maintenance of Certification" or initial Board Certification Examinations. Bringing together the various elements that comprise the quality and safety agenda for Radiology, this book serves as a thorough roadmap and resource for radiologists, technicians, and radiology managers and administrators.

Distracted Doctoring

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Publisher : Springer
ISBN 13 : 3319487078
Total Pages : 264 pages
Book Rating : 4.3/5 (194 download)

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Book Synopsis Distracted Doctoring by : Peter J. Papadakos

Download or read book Distracted Doctoring written by Peter J. Papadakos and published by Springer. This book was released on 2017-07-31 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: Examining-room computers require doctors to record detailed data about their patients, yet reduce the time clinicians can spend listening attentively to the very people they are trying to help. This book presents original essays by distinguished experts in their fields, addressing this critical problem and making an urgent case for reform, because while electronic technology has revolutionized the practice of medicine, it also poses a unique challenge to health care. Smartphones in the hands of doctors and nurses have become dangerously seductive devices that can endanger their patients. Distracted Doctoring is written for anesthesiologists and surgeons, as well as general practitioners, nurses, and health care administrators and students. Chapters include Electronic Challenges to Patient Safety and Care; Distraction, Disengagement, and the Purpose of Medicine; and Managing Distractions through Advocacy, Education, and Change.

Anesthesia E-Book

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Author :
Publisher : Elsevier Health Sciences
ISBN 13 : 1437720617
Total Pages : 3220 pages
Book Rating : 4.4/5 (377 download)

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Book Synopsis Anesthesia E-Book by : Ronald D. Miller

Download or read book Anesthesia E-Book written by Ronald D. Miller and published by Elsevier Health Sciences. This book was released on 2009-06-24 with total page 3220 pages. Available in PDF, EPUB and Kindle. Book excerpt: From fundamental principles to advanced subspecialty procedures, Miller’s Anesthesia covers the full scope of contemporary anesthesia practice. It is the go-to reference for masterful guidance on the technical, scientific, and clinical challenges you face. Now new chapters, new authors, meticulous updates, an increased international presence, and a new full-color design ensure that the 7th edition continues the tradition of excellence that you depend on. Covers the full scope of contemporary anesthesia practice. Offers step-by-step instructions for patient management and an in-depth analysis of ancillary responsibilities and problems. Incorporates ‘Key Points’ boxes in every chapter that highlight important concepts. Extends the breadth of international coverage with contributions from prominent anesthesiologists from all over the world, including China, India, and Sweden. Features 30 new authors and 13 new chapters such as Sleep, Memory and Consciousness; Perioperative Cognitive Dysfunction; Ultrasound Guidance for Regional Anesthesia; Anesthesia for Correction of Cardiac Arrhythmias; Anesthesia for Bariatric Surgery; Prehospital Emergency and Trauma Care; Critical Care Protocols; Neurocritical Care; and Renal Replacement Therapy. Dedicates an entire section to pediatric anesthesia, to help you address the unique needs of pediatric patients. Presents a new full-color design -- complete with more than 1,500 full-color illustrations -- for enhanced visual guidance.

Sales Management

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Publisher : Bloomsbury Publishing
ISBN 13 : 1137355123
Total Pages : 328 pages
Book Rating : 4.1/5 (373 download)

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Book Synopsis Sales Management by : Bill Donaldson

Download or read book Sales Management written by Bill Donaldson and published by Bloomsbury Publishing. This book was released on 2017-09-16 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a core textbook that provides a practical and comprehensive introduction to selling and sales management. Packed full of insightful real-world case studies, the fourth edition of this highly successful text has been fully updated and revised throughout to provide a truly contemporary overview of the discipline. This textbook offers a unique blend of academic rigour and practical focus based on the authors' invaluable combination of industry experience, expertise in sales consultancy and years of teaching and research in sales. Accessibly divided into three parts-'Strategy', 'Process' and 'Practice'-it presents a wide range of topics such as ethical issues in sales, key account management, international sales, recruitment, and compensation and rewards. Sales Management is the definitive text for undergraduate, postgraduate and MBA students of selling and sales management. New to this Edition: - New chapters on Defining and Implementing Sales Strategies and Key Account Management - New case studies, vignettes, questions for reflection and statistics added throughout the text - An increased emphasis on the practical approaches to professional selling - Insightful interviews with sales professionals sharing their experience and insights at the end of some chapters

Making Healthcare Safe

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Author :
Publisher : Springer Nature
ISBN 13 : 3030711234
Total Pages : 450 pages
Book Rating : 4.0/5 (37 download)

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Book Synopsis Making Healthcare Safe by : Lucian L. Leape

Download or read book Making Healthcare Safe written by Lucian L. Leape and published by Springer Nature. This book was released on 2021-05-28 with total page 450 pages. Available in PDF, EPUB and Kindle. Book excerpt: This unique and engaging open access title provides a compelling and ground-breaking account of the patient safety movement in the United States, told from the perspective of one of its most prominent leaders, and arguably the movement’s founder, Lucian L. Leape, MD. Covering the growth of the field from the late 1980s to 2015, Dr. Leape details the developments, actors, organizations, research, and policy-making activities that marked the evolution and major advances of patient safety in this time span. In addition, and perhaps most importantly, this book not only comprehensively details how and why human and systems errors too often occur in the process of providing health care, it also promotes an in-depth understanding of the principles and practices of patient safety, including how they were influenced by today’s modern safety sciences and systems theory and design. Indeed, the book emphasizes how the growing awareness of systems-design thinking and the self-education and commitment to improving patient safety, by not only Dr. Leape but a wide range of other clinicians and health executives from both the private and public sectors, all converged to drive forward the patient safety movement in the US. Making Healthcare Safe is divided into four parts: I. In the Beginning describes the research and theory that defined patient safety and the early initiatives to enhance it. II. Institutional Responses tells the stories of the efforts of the major organizations that began to apply the new concepts and make patient safety a reality. Most of these stories have not been previously told, so this account becomes their histories as well. III. Getting to Work provides in-depth analyses of four key issues that cut across disciplinary lines impacting patient safety which required special attention. IV. Creating a Culture of Safety looks to the future, marshalling the best thinking about what it will take to achieve the safe care we all deserve. Captivatingly written with an “insider’s” tone and a major contribution to the clinical literature, this title will be of immense value to health care professionals, to students in a range of academic disciplines, to medical trainees, to health administrators, to policymakers and even to lay readers with an interest in patient safety and in the critical quest to create safe care.