Improving Clinical Communication In Health Care

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Emergency Care for Children

Author : Institute of Medicine
Publisher : National Academies Press
ISBN 13 : 0309133769
Total Pages : 360 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Emergency Care for Children by : Institute of Medicine

Download or read book Emergency Care for Children written by Institute of Medicine and published by National Academies Press. This book was released on 2007-05-08 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: Children represent a special challenge for emergency care providers, because they have unique medical needs in comparison to adults. For decades, policy makers and providers have recognized the special needs of children, but the system has been slow to develop an adequate response to their needs. This is in part due to inadequacies within the broader emergency care system. Emergency Care for Children examines the challenges associated with the provision of emergency services to children and families and evaluates progress since the publication of the Institute of Medicine report Emergency Medical Services for Children (1993), the first comprehensive look at pediatric emergency care in the United States. This new book offers an analysis of: • The role of pediatric emergency services as an integrated component of the overall health system. • System-wide pediatric emergency care planning, preparedness, coordination, and funding. • Pediatric training in professional education. • Research in pediatric emergency care. Emergency Care for Children is one of three books in the Future of Emergency Care series. This book will be of particular interest to emergency health care providers, professional organizations, and policy makers looking to address the pediatric deficiencies within their emergency care systems.

Dying in America

Author : Institute of Medicine
Publisher : National Academies Press
ISBN 13 : 0309303133
Total Pages : 470 pages
Book Rating : 4.3/5 (93 download)

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Book Synopsis Dying in America by : Institute of Medicine

Download or read book Dying in America written by Institute of Medicine and published by National Academies Press. This book was released on 2015-03-19 with total page 470 pages. Available in PDF, EPUB and Kindle. Book excerpt: For patients and their loved ones, no care decisions are more profound than those made near the end of life. Unfortunately, the experience of dying in the United States is often characterized by fragmented care, inadequate treatment of distressing symptoms, frequent transitions among care settings, and enormous care responsibilities for families. According to this report, the current health care system of rendering more intensive services than are necessary and desired by patients, and the lack of coordination among programs increases risks to patients and creates avoidable burdens on them and their families. Dying in America is a study of the current state of health care for persons of all ages who are nearing the end of life. Death is not a strictly medical event. Ideally, health care for those nearing the end of life harmonizes with social, psychological, and spiritual support. All people with advanced illnesses who may be approaching the end of life are entitled to access to high-quality, compassionate, evidence-based care, consistent with their wishes. Dying in America evaluates strategies to integrate care into a person- and family-centered, team-based framework, and makes recommendations to create a system that coordinates care and supports and respects the choices of patients and their families. The findings and recommendations of this report will address the needs of patients and their families and assist policy makers, clinicians and their educational and credentialing bodies, leaders of health care delivery and financing organizations, researchers, public and private funders, religious and community leaders, advocates of better care, journalists, and the public to provide the best care possible for people nearing the end of life.

Advances in Patient Safety

Author : Kerm Henriksen
Publisher :
ISBN 13 :
Total Pages : 526 pages
Book Rating : 4.7/5 (54 download)

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Book Synopsis Advances in Patient Safety by : Kerm Henriksen

Download or read book Advances in Patient Safety written by Kerm Henriksen and published by . This book was released on 2005 with total page 526 pages. Available in PDF, EPUB and Kindle. Book excerpt: v. 1. Research findings -- v. 2. Concepts and methodology -- v. 3. Implementation issues -- v. 4. Programs, tools and products.

Health Communication for Health Care Professionals

Author : Michael P. Pagano, PhD, PA-C
Publisher : Springer Publishing Company
ISBN 13 : 0826124429
Total Pages : 298 pages
Book Rating : 4.8/5 (261 download)

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Book Synopsis Health Communication for Health Care Professionals by : Michael P. Pagano, PhD, PA-C

Download or read book Health Communication for Health Care Professionals written by Michael P. Pagano, PhD, PA-C and published by Springer Publishing Company. This book was released on 2016-08-28 with total page 298 pages. Available in PDF, EPUB and Kindle. Book excerpt: Promotes an interdisciplinary approach to the study of health communication According to the Joint Commission, over 75% of all serious medical errors in this country result from miscommunication. Based in these adverse realities and the author philosophy that communication is a clinical skill integral to effective health care delivery, this comprehensive text addresses thetheories and abilities needed by all health care providers. The only text written specifically for students of nursing, medicine, physical therapy,pharmacy, dentistry, physician assistants and opticians, this book incorporates recommendations for specific multimedia, suggestions for class discussion and interactive case studies to provide a rich and multi-perspective learning experience for gaining optimal expertise in effective health communication The author underscores the importance of developing and maintaining successful relationships with patients, peers, and colleagues as a cornerstone ofeffective health care outcomes. With an emphasis on interactive learning, the text utilizescommunication theories to analyze verbal and non-verbalbehaviors in diverse health care contexts and assess which are more effective and why. Summaries at the end of each chapter discuss health communicationoutcomes. Chapters cover interpersonal and gendered communication, provider-patient communication, intercultural communication, organizationalcommunication, team communication, malpractice, palliative care, end-of-life communication, and many other topics. Key Features: Fosters a patient-centered, interdisciplinary, multidimensional learning experience for health care students Recommends experiential learning using videos, films, and related discussion exercises Presents case study role-plays Provides companion case study resource to enhance learning objectives

Communication Rx: Transforming Healthcare Through Relationship-Centered Communication

Author : Calvin L. Chou
Publisher : McGraw Hill Professional
ISBN 13 : 1260019756
Total Pages : 268 pages
Book Rating : 4.2/5 (6 download)

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Book Synopsis Communication Rx: Transforming Healthcare Through Relationship-Centered Communication by : Calvin L. Chou

Download or read book Communication Rx: Transforming Healthcare Through Relationship-Centered Communication written by Calvin L. Chou and published by McGraw Hill Professional. This book was released on 2017-10-06 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt: A proven prescription for effective communication that will empower health professionals to deliver the highest quality care―from the Academy of Communication in Healthcare Research shows that nothing impacts patient experiences more than the quality of communication. While beneficial, the latest in cutting-edge technology and techniques aren’t enough to ensure the best possible care for patients. The key to better healthcare outcomes is communication. Over the past four decades, the Academy of Communication in Healthcare has worked tirelessly with health systems, teaching communication skills that put relationships—between patients and providers, as well as among providers—at the center of care. Now, for the first time, ACH’s proven and effective methodology is detailed in this invaluable step-by-step guide. You’ll learn communication skills that will enable you to: * Provide more accurate diagnoses and effective treatments—and improve patient outcomes * Boost patient adherence and lower hospital readmission rates * Make fewer errors and reduce malpractice risks * Increase patient satisfaction and build teamwork among providers * Further develop your communication skill set—and help others do the same In this practical—and potentially life-saving—volume, you’ll discover special sections on teamwork, coaching, shared decision-making, feedback, conflict engagement, diversity, and communicating through hierarchy. The book also provides institutional initiatives to help you implement change in your organization and outlines a field-tested blueprint for healthier communication across the entire industry. To create effective communication and meaningful connections in healthcare, trust ACH. Communication is literally its middle name.

Improving Healthcare Quality in Europe Characteristics, Effectiveness and Implementation of Different Strategies

Author : OECD
Publisher : OECD Publishing
ISBN 13 : 9264805907
Total Pages : 447 pages
Book Rating : 4.2/5 (648 download)

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Book Synopsis Improving Healthcare Quality in Europe Characteristics, Effectiveness and Implementation of Different Strategies by : OECD

Download or read book Improving Healthcare Quality in Europe Characteristics, Effectiveness and Implementation of Different Strategies written by OECD and published by OECD Publishing. This book was released on 2019-10-17 with total page 447 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume, developed by the Observatory together with OECD, provides an overall conceptual framework for understanding and applying strategies aimed at improving quality of care. Crucially, it summarizes available evidence on different quality strategies and provides recommendations for their implementation. This book is intended to help policy-makers to understand concepts of quality and to support them to evaluate single strategies and combinations of strategies.

Improving Communication in Mental Health Settings

Author : Michelle O'Reilly
Publisher : Taylor & Francis
ISBN 13 : 1000360857
Total Pages : 241 pages
Book Rating : 4.0/5 (3 download)

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Book Synopsis Improving Communication in Mental Health Settings by : Michelle O'Reilly

Download or read book Improving Communication in Mental Health Settings written by Michelle O'Reilly and published by Taylor & Francis. This book was released on 2021-03-24 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: Improving Communication in Mental Health Settings draws on empirical studies of real-world settings to demonstrate contemporary practice-based evidence, providing effective strategies for communicating with patients/clients in mental health settings. The book integrates clinical experience and language-based evidence drawn from qualitative research. Drawing on studies that utilize scientific language-based approaches such as discourse and conversation analysis, it focuses on social interaction between professionals and patients/clients to demonstrate effective communication practices. Chapters are led by clinical professionals and feature a range of mental health settings, different mental health conditions and types of patient/client, and evidence-based recommendations. This book is an essential guide for professionals working in mental health and/or social work, and those training or working in clinical areas of mental health practice.

Cultural Competence Compendium

Author :
Publisher : American Medical Association Press
ISBN 13 :
Total Pages : 472 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Cultural Competence Compendium by :

Download or read book Cultural Competence Compendium written by and published by American Medical Association Press. This book was released on 1999 with total page 472 pages. Available in PDF, EPUB and Kindle. Book excerpt: The ultimate resource in providing patient-centered care! This book aids physicians in examining each patient's cultural background so that appropriate, respectful, patient-centered care is always provided. It consists of an annotated list of resources such as policies, publications, and web sites regarding health care and communication issues confronting people from underrepresented and underserved racial, ethnic, and socioeconomic groups and those with physical or mental illnesses or disabilities.

Effective Communication in Clinical Handover

Author : Suzanne Eggins
Publisher : Walter de Gruyter GmbH & Co KG
ISBN 13 : 311037904X
Total Pages : 368 pages
Book Rating : 4.1/5 (13 download)

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Book Synopsis Effective Communication in Clinical Handover by : Suzanne Eggins

Download or read book Effective Communication in Clinical Handover written by Suzanne Eggins and published by Walter de Gruyter GmbH & Co KG. This book was released on 2016-03-21 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: Based on detailed multi-disciplinary analyses of more than 800 recorded handover interactions, audits of written handover documentation, interviews and survey responses, the contributing authors identify features of effective and ineffective clinical handovers in diverse hospital contexts. The authors then translate their descriptive findings into practical protocols, communication strategies and checklists that clinicians, managers and policy makers can apply to improve the safety and quality of clinical handovers. All the contributors are affiliated with the International Research Centre for Communication in Healthcare (IRCCH), an international multidisciplinary organisation of over 90 healthcare professionals from more than 17 countries committed to improving improving communication in healthcare systems around the world. 'The authors have created a new and tightly woven systems safety net that will, if implemented, significantly reduce the occurrence of errors resulting from cumulative communication failures.' -H. Esterbrook Longmaid III, MD, FACR, President of Medical Staff, Beth Israel Deaconess-Milton Hospital, Milton, MA USA 'Uncommonly valuable for the rigorous, original communication research it reports and for the careful translation of the research findings into practical strategies that actually improve clinical handovers in the real world of practice.' -Professor Suzanne Kurtz, Washington State University 'This clear, plain English book is an outstanding resource for the training of all involved in healthcare.' -Elizabeth Trickett, (Former) Director of Safety and Quality, ACT Health, Australia

Communication in Healthcare

Author : Karen Bryan
Publisher : Peter Lang
ISBN 13 : 9783039111220
Total Pages : 398 pages
Book Rating : 4.1/5 (112 download)

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Book Synopsis Communication in Healthcare by : Karen Bryan

Download or read book Communication in Healthcare written by Karen Bryan and published by Peter Lang. This book was released on 2009 with total page 398 pages. Available in PDF, EPUB and Kindle. Book excerpt: Communication within the context of health and social care faces many challenges. Our understanding of how language and communication information is processed by the brain is increasing our awareness of the complexities involved and the influence of normal ageing on communication processing. Care systems are becoming more complex and service users demand more information and choice. At the same time, the range of service users encountered by practitioners includes more people with varied language backgrounds, and greater language and cultural diversity is occurring among health and social care staff. This volume explores current challenges to achieving effective communication in health and social care. It outlines how practitioners communicate, innovative methods for teaching communication skills, and methodologies to include children and people with communication difficulties in research and in consultation processes about healthcare. Particular communication issues, within the context of healthcare, for population groups such as older people, asylum seekers, young offenders and people with mental health problems are also addressed.

The Wiley Handbook of Healthcare Treatment Engagement

Author : Andrew Hadler
Publisher : John Wiley & Sons
ISBN 13 : 1119129524
Total Pages : 667 pages
Book Rating : 4.1/5 (191 download)

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Book Synopsis The Wiley Handbook of Healthcare Treatment Engagement by : Andrew Hadler

Download or read book The Wiley Handbook of Healthcare Treatment Engagement written by Andrew Hadler and published by John Wiley & Sons. This book was released on 2020-01-30 with total page 667 pages. Available in PDF, EPUB and Kindle. Book excerpt: Winner of the 2021 PROSE Award for CLINICAL PSYCHOLOGY and PSYCHIATRY Against a global backdrop of problematic adherence to medical treatment, this volume addresses and provides practical solutions to the simple question: "Why don't patients take treatments that could save their lives?" The Wiley handbook of Healthcare Treatment Engagement offers a guide to the theory, research and clinical practice of promoting patient engagement in healthcare treatment at individual, organizational and systems levels. The concept of treatment engagement, as explained within the text, promotes a broader view than the related concept of treatment adherence. Treatment engagement encompasses more readily the lifestyle factors which may impact healthcare outcomes as much as medication-taking, as well as practical, economic and cultural factors which may determine access to treatment. Over a span of 32 chapters, an international panel of expert authors address this far-reaching and fascinating field, describing a broad range of evidence-based approaches which stand to improve clinical services and treatment outcomes, as well as the experience of users of healthcare service and practitioners alike. This comprehensive volume adopts an interdisciplinary approach to offer an understanding of the factors governing our healthcare systems and the motivations and behaviors of patients, clinicians and organizations. Presented in a user-friendly format for quick reference, the text first supports the reader’s understanding by exploring background topics such as the considerable impact of sub-optimal treatment adherence on healthcare outcomes, before describing practical clinical approaches to promote engagement in treatment, including chapters referring to specific patient populations. The text recognizes the support which may be required throughout the depth of each healthcare organization to promote patient engagement, and in the final section of the book, describes approaches to inform the development of healthcare services with which patients will be more likely to seek to engage. This important book: Provides a comprehensive summary of practical approaches developed across a wide range of clinical settings, integrating research findings and clinical literature from a variety of disciplines Introduces and compliments existing approaches to improve communication in healthcare settings and promote patient choice in planning treatment Presents a range of proven clinical solutions that will appeal to those seeking to improve outcomes on a budget Written for health professionals from all disciplines of clinical practice, as well as service planners and policy makers, The Wiley Handbook of Healthcare Treatment Engagement is a comprehensive guide for individual practitioners and organizations alike. 2021 PROSE Biological and Life Sciences Category for Clinical Psychology & Psychiatry

Therapeutic Communication

Author : Jurgen Ruesch
Publisher :
ISBN 13 :
Total Pages : 512 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Therapeutic Communication by : Jurgen Ruesch

Download or read book Therapeutic Communication written by Jurgen Ruesch and published by . This book was released on 1961 with total page 512 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume deals with universal processes of therapeutic communication, a term which covers whatever exchange goes on between people who have a therapeutic intent, with an emphasis upon the empirical observation of the communicative process. -- Preface.

Communication Skills

Author : Bridget L. Wright
Publisher : Nova Science Publishers
ISBN 13 : 9781634855792
Total Pages : 122 pages
Book Rating : 4.8/5 (557 download)

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Book Synopsis Communication Skills by : Bridget L. Wright

Download or read book Communication Skills written by Bridget L. Wright and published by Nova Science Publishers. This book was released on 2016 with total page 122 pages. Available in PDF, EPUB and Kindle. Book excerpt: The authors of this book provide current research on the challenges of communication skills, its importance for health care professionals and strategies for improvement. Chapter One explores the literature that studies the impact of electronic medical record use on communication between physicians and patients. Chapter Two reviews communicating with the psychologically distressed patient. Chapter Three reviews major theories of neurocommunication intended as the application of the findings of neurosciences for the study of interprofessional communication and behavior in healthcare. Chapter Four studies decision-making models in patients with depression.

Health Professions Education

Author : Institute of Medicine
Publisher : National Academies Press
ISBN 13 : 030913319X
Total Pages : 191 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Health Professions Education by : Institute of Medicine

Download or read book Health Professions Education written by Institute of Medicine and published by National Academies Press. This book was released on 2003-07-01 with total page 191 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Institute of Medicine study Crossing the Quality Chasm (2001) recommended that an interdisciplinary summit be held to further reform of health professions education in order to enhance quality and patient safety. Health Professions Education: A Bridge to Quality is the follow up to that summit, held in June 2002, where 150 participants across disciplines and occupations developed ideas about how to integrate a core set of competencies into health professions education. These core competencies include patient-centered care, interdisciplinary teams, evidence-based practice, quality improvement, and informatics. This book recommends a mix of approaches to health education improvement, including those related to oversight processes, the training environment, research, public reporting, and leadership. Educators, administrators, and health professionals can use this book to help achieve an approach to education that better prepares clinicians to meet both the needs of patients and the requirements of a changing health care system.

Establishing a Culture of Patient Safety

Author : Judith A. Pauley
Publisher : Quality Press
ISBN 13 : 0873898192
Total Pages : 209 pages
Book Rating : 4.8/5 (738 download)

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Book Synopsis Establishing a Culture of Patient Safety by : Judith A. Pauley

Download or read book Establishing a Culture of Patient Safety written by Judith A. Pauley and published by Quality Press. This book was released on 2012-01-01 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: The purpose of this book is to provide a road map to help healthcare professionals establish a "culture of patient safety" in their facilities and practices, provide high quality healthcare, and increase patient and staff satisfaction by improving communication among staff members and between medical staff and patients. It achieves this by describing what each of six types of people will do in distress, by providing strategies that will allow healthcare professionals to deal more effectively with staff members and patients in distress, and by showing healthcare professionals how to keep themselves out of distress by getting their motivational needs met positively every day. The concepts described in this book are scientifically based and have withstood more than 40 years of scrutiny and scientific inquiry. They were first used as a clinical model to help patients help themselves, and indeed are still used clinically. The originator of the concepts, Dr. Taibi Kahler, is an internationally recognized clinical psychologist who was awarded the 1977 Eric Berne Memorial Scientific Award for the clinical application of a discovery he made in 1971. That discovery enabled clinicians to shorten significantly the treatment time of patients by reducing their resistance as a result of miscommunication between their doctors and themselves.

Improving Clinical Communication

Author : Ernesto Gil Deza
Publisher : Springer Nature
ISBN 13 : 3031624467
Total Pages : 345 pages
Book Rating : 4.0/5 (316 download)

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Book Synopsis Improving Clinical Communication by : Ernesto Gil Deza

Download or read book Improving Clinical Communication written by Ernesto Gil Deza and published by Springer Nature. This book was released on with total page 345 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Communication in Medical Care

Author : John Heritage
Publisher : Cambridge University Press
ISBN 13 : 1139455400
Total Pages : 445 pages
Book Rating : 4.1/5 (394 download)

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Book Synopsis Communication in Medical Care by : John Heritage

Download or read book Communication in Medical Care written by John Heritage and published by Cambridge University Press. This book was released on 2006-07-06 with total page 445 pages. Available in PDF, EPUB and Kindle. Book excerpt: This 2006 volume provides a comprehensive discussion of communication between doctors and patients in primary care consultations. It brings together a team of leading contributors from the fields of linguistics, sociology and medicine to describe each phase of the primary care consultation, identifying the distinctive tasks, goals and activities that make up each phase of primary care as social interaction. Using conversation analysis techniques, the authors analyze the sequential unfolding of a visit, and describe the dilemmas and conflicts faced by physicians and patients as they work through each of these activities. The result is a view of the medical encounter that takes the perspective of both physicians and patients in a way that is both rigorous and humane. Clear and comprehensive, this book will be essential reading for students and researchers in sociolinguistics, communication studies, sociology, and medicine.