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Impact Of Electronic Banking Services On Customer Satisfaction And Loyalty A Study Of Ethiopian Banks
Download Impact Of Electronic Banking Services On Customer Satisfaction And Loyalty A Study Of Ethiopian Banks full books in PDF, epub, and Kindle. Read online Impact Of Electronic Banking Services On Customer Satisfaction And Loyalty A Study Of Ethiopian Banks ebook anywhere anytime directly on your device. Fast Download speed and no annoying ads. We cannot guarantee that every ebooks is available!
Book Synopsis The Mobile Commerce Prospects by : Rajnish Tiwari
Download or read book The Mobile Commerce Prospects written by Rajnish Tiwari and published by . This book was released on 2007 with total page 203 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Internet Banking in Estonia by : Katri Kerem
Download or read book Internet Banking in Estonia written by Katri Kerem and published by PRAXIS. This book was released on 2003 with total page 29 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis E-Banking in India by : Rimpi Jatana
Download or read book E-Banking in India written by Rimpi Jatana and published by . This book was released on 2007 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: ABOUT THE BOOK Finland was the first country in the world to have taken a lead in E-banking. In India, it was ICICI Bank which initiated E-banking as early as 1997 under the brand name Infinity. Electronic banking (E-banking) is a generic term encompassing internet banking, telephone banking, mobile banking etc. In other words, it is a process of delivery of banking services and products through electronic channels such as telephone, internet, cell phone etc. The concept and scope of E-banking is still evolving. E-banking facilitates an effective payment and accounting system thereby enhancing the speed of delivery of banking services considerably. While E-banking has improved efficiency and convenience, it has also posed several challenges to the regulators and supervisors. Several initiatives taken by the Government of India as well as the Reserve Bank of India (RBI) have facilitated the development of E-banking in India. The Government of India enacted the IT Act, 2000 with effect from October 17, 2000, which provides legal recognition to electronic transactions and other means of electronic commerce. The RBI has been gearing up to upgrading itself as a regulator and supervisor of the technologically dominated financial system. It issued guidelines on risks and control in computer and telecommunication system in February 1998 to all the banks advising them to evaluate the risks inherent in the systems and put in place adequate control mechanisms to address these risks, which can be broadly put under three heads, viz. IT environment risks, IT operations risks and product risks. The existing regulatory framework over banks has also been extended to E-banking. It covers various issues that fall within the framework of technology, security standards and legal and regulatory issues. This book contains 12 articles by scholars specialising in the area of banking. It will be useful for all those who want to understand recent technological developments in Indian banking.
Book Synopsis ICBAE 2022 by : Bima Cinintya Pratama
Download or read book ICBAE 2022 written by Bima Cinintya Pratama and published by European Alliance for Innovation. This book was released on 2022-08-23 with total page 1100 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 3rd International Conference of Business, Accounting, and Economics (ICBAE) 2022 continued the agenda to bring together researchers, academics, experts and professionals in examining selected themes by applying multidisciplinary approaches. This conference is the third intentional conference held by the Faculty of Economics and Business, Universitas Muhammadiyah Purwokerto and it is a bi-annual agenda of this faculty. In 2022, this event will be held on 10-11 August at the Faculty of Economics and Business, Universitas Muhammadiyah Purwokerto. The theme of the 3rd ICBAE UMP 2022 is “Innovation in Economic, Finance, Business, and Entrepreneurship for Sustainable Economic Development”. It is expected that this event may offer a contribution for both academics and practitioners to conduct research related to Business, Accounting, and Economics Related Studies. Each contributed paper was refereed before being accepted for publication. The double-blind peer review was used in the paper selection.
Author :Cirilo E. Mirano, Jr., Joefrelin C. Ines, Juvy V. Amodo & Reynald A. Funtinilla Publisher :Institute of Industry and Academic Research Incorporated ISBN 13 : Total Pages :90 pages Book Rating :4./5 ( download)
Book Synopsis The Research Probe by : Cirilo E. Mirano, Jr., Joefrelin C. Ines, Juvy V. Amodo & Reynald A. Funtinilla
Download or read book The Research Probe written by Cirilo E. Mirano, Jr., Joefrelin C. Ines, Juvy V. Amodo & Reynald A. Funtinilla and published by Institute of Industry and Academic Research Incorporated. This book was released on 2023-06-30 with total page 90 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Northern Philippines Business Research Conference is organized by College of Business Education, Northwestern University in Laoag City, Philippines. The NPBRC brings together academics and professionals from all business and economics disciplines to share latest research findings and brainstorm new research ideas across disciplines. It is a unique forum for researchers with cross-disciplinary interests to meet and interact. Research papers using theoretical, quantitative, qualitative, or mixed-methods approaches are encouraged as are those using interdisciplinary approaches. Conference Scope NPBRC invites submission of academic and professional research papers/abstracts from the full range of business disciplines including, but not limited to: Economics; Accounting; Finance; Marketing; Management; and Business Ethics. The full details of the competition can be accessed here: https://www.nwu.edu.ph/npbrc.
Book Synopsis Electronic Finance by : Stijn Claessens
Download or read book Electronic Finance written by Stijn Claessens and published by World Bank Publications. This book was released on 2002-01-01 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt: Technological developments in electronic finance have changed the nature and delivery of financial services in recent years, especially through the use of online banking, online trading and brokerage services. This report reviews the developments in e-finance and analyses the implications for consumers, financial service providers and governments. Issues discussed include: the impact on competition within the financial services industry; how financial sector policies in emerging markets are affected; public policy and regulatory requirements.
Download or read book M-Commerce written by Punita Duhan and published by CRC Press. This book was released on 2019-03-04 with total page 282 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume presents a pragmatic approach to understanding and capitalizing on contemporary m-commerce trend. It comprehensively encapsulates the evolution, emergent trends, hindrances and challenges, and customer perceptions about various facets of how physical and online retail channels are merging, blurring, and influencing each other in new ways. The rapid rise of m-commerce (or mobile commerce) has led to the emergence of new paradigms in the marketplace. The difference between physical and digital retail is diminishing, and a new “phygital retail” phenomenon is on the rise. Marketers need to understand this emerging paradigm and consider the new opportunities and challenges involved. This volume, M-Commerce: Experiencing the Phygital Retail, provides a comprehensive discussion of the contemporary m-commerce concepts along with the emerging paradigms in a pragmatic way. It presents empirical analyses and reviews on the myriad aspects of m-commerce, including both contemporary academic and business research.
Book Synopsis Chaos, Complexity and Leadership 2018 by : Şefika Şule ERÇETİN
Download or read book Chaos, Complexity and Leadership 2018 written by Şefika Şule ERÇETİN and published by Springer Nature. This book was released on 2020-01-16 with total page 291 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the proceedings of the 6th International Symposium on Chaos, Complexity and Leadership (ICCLS). Written by interdisciplinary researchers and students from the fields of mathematics, physics, education, economics, political science, statistics, the management sciences and social sciences, the peer-reviewed contributions explore chaotic and complex systems, as well as chaos and complexity theory in the context of their applicability to management and leadership. The book discusses current topics, such as complexity leadership in the healthcare fields and tourism industry, conflict management and organization intelligence, and presents practical applications of theoretical concepts, making it a valuable resource for managers and leaders.
Book Synopsis Green and Lean Management by : Carolina Machado
Download or read book Green and Lean Management written by Carolina Machado and published by Springer. This book was released on 2016-10-12 with total page 233 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book focusses on the challenges and changes organizational management faces in an era when the need to develop environmentally aware processes meets high levels of competition. It covers the synergetic effects, how re-use, recycling, waste reduction, and other sustainable production strategies can add value, low costs and time of production. Sustainable business behavior is not only an environmental perspective on management, but more and more contains an organizational perspective. Taking into account these issues, green and lean management appears as the way managers can drive their employees to continuously improve the management processes that add value to the organization and costumers. This book provides information on principles, strategies, models, and applications of green and lean management, and at the same time communicates the latest research activity relating to this scientific field world-wide.
Book Synopsis Digital Technologies for Smart Business, Economics and Education by : Amina Omrane
Download or read book Digital Technologies for Smart Business, Economics and Education written by Amina Omrane and published by Springer Nature. This book was released on 2023-06-06 with total page 323 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines the application, challenges and opportunities related to the use of digital technologies in business, economics and education. In this context, the enclosed contributions identify the impact of artificial intelligence, machine learning, internet of things (IOT), computer vision, big data analytics and other advance technology in the area of business, economics and education. The book examines such themes as digital technology for smart business, the progress of the circular economy, the application of IOT in education, the use of drones in agri-business, business forecasting using smart technology, artificial intelligence in healthcare, among others.
Book Synopsis Surviving and Prospering in the Small Firm Sector by : Graham Hall
Download or read book Surviving and Prospering in the Small Firm Sector written by Graham Hall and published by Burns & Oates. This book was released on 1995 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: On small firms
Book Synopsis Financial Services Marketing by : Christine Ennew
Download or read book Financial Services Marketing written by Christine Ennew and published by Taylor & Francis. This book was released on 2024-10-02 with total page 693 pages. Available in PDF, EPUB and Kindle. Book excerpt: This fourth edition of Financial Services Marketing firmly reinforces the book’s role as a leading global educational resource, combining appropriate conceptual principles with practical insights on how financial products and services are marketed in the real world. The authors draw upon their extensive international experience marketing some of the world’s best known financial brands including Lloyds TSB and Barclays. Readers will gain a firm understanding of how financial products and services work within the commercial, social, economic, governmental, regulatory and environmental context in which they operate. This fully updated and revised edition features: A brand-new chapter devoted to environmental, social and corporate governance Revised coverage of the impact of digital advances in all aspects of business models and marketing practice, including how artificial intelligence (AI) and social marketing are changing financial services and customer experience The latest regulatory developments for safeguarding the fair treatment of customers New and improved case studies that showcase best practice from around the world Upgraded Support Material including new teaching aids and references Financial Services Marketing is essential reading for advanced undergraduate and postgraduate students studying Marketing for Financial Services, Marketing Strategy and Consumer Ethics in Finance. It is also suitable for executive students studying for professional qualifications and executive MBAs.
Book Synopsis Proceedings of the BISTIC Business Innovation Sustainability and Technology International Conference (BISTIC 2022) by : Dediek Tri Kurniawan
Download or read book Proceedings of the BISTIC Business Innovation Sustainability and Technology International Conference (BISTIC 2022) written by Dediek Tri Kurniawan and published by Springer Nature. This book was released on 2023-05-16 with total page 405 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is an open access book. Department of Management Faculty of Economics Universitas Negeri Malang seeks high quality research paper for the 1st Business Innovation Sustainability and Technology International Conference (BISTIC) 2022 that was held on September 1st-2nd, 2022. We invite all professors, researchers, students, practitioners, and other enthusiasts to participate in The Business Innovation Sustainability and Technology International Conference (BISTIC) 2022 to present, share, and discuss the phenomenon depicted by academic research result as a strategic way to enlarge and enhance the research development together. This year, BISTIC is held as a virtual conference where there will be online presentation.
Book Synopsis The 2015 Brookings Financial and Digital Inclusion Project Report by : John Villasenor
Download or read book The 2015 Brookings Financial and Digital Inclusion Project Report written by John Villasenor and published by Brookings Institution Press. This book was released on 2015-10-06 with total page 315 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 2015 Brookings Financial and Digital Inclusion Project (FDIP) Report and Scorecard evaluate access to and usage of affordable financial services across 21 geographically and economically diverse countries. The 2015 FDIP Report and Scorecard seek to answer a set of fundamental questions about today's global financial inclusion efforts, including: 1) Do country commitments make a difference in progress toward financial inclusion?; 2) To what extent do mobile and other digital technologies advance financial inclusion?; and 3) What legal, policy, and regulatory approaches promote financial inclusion? John D. Villasenor, Darrell M. West, and Robin J. Lewis analyzed the financial inclusion landscape in Afghanistan, Bangladesh, Brazil, Chile, Colombia, Ethiopia, India, Indonesia, Kenya, Malawi, Mexico, Nigeria, Pakistan, Peru, the Philippines, Rwanda, South Africa, Tanzania, Turkey, Uganda, and Zambia. Countries received scores and rankings based on 33 indicators spanning four dimensions: country commitment, mobile capacity, regulatory environment, and adoption of traditional and digital financial services. The authors' analysis provides several takeaways with respect to expanding financial inclusion across diverse cultural, economic, and political contexts: · Country commitment is fundamental. · Movement toward digital financial services will accelerate financial inclusion. · Geography generally matters less than policy, legal, and regulatory changes, although some regional trends in terms of financial services provision are evident. · Central banks, ministries of finance, ministries of communications, banks, nonbank financial providers, and mobile network operators play major roles in achieving greater financial inclusion. · Full financial inclusion cannot be achieved without addressing the financial inclusion gender gap. This year's Report and Scorecard are the first of a series of publications intended to provide policymakers, the private sector, nongovernmental organizations, and the general public with information that can help improve financial inclusion in these countries and around the world.
Book Synopsis Achieving Excellence Through Customer Service by : John Tschohl
Download or read book Achieving Excellence Through Customer Service written by John Tschohl and published by Best Sellers Publishing. This book was released on 1996 with total page 388 pages. Available in PDF, EPUB and Kindle. Book excerpt: Promotes the theory that superior customer service leads to a superior business organisation
Book Synopsis Internal Marketing by : Pervaiz K. Ahmed
Download or read book Internal Marketing written by Pervaiz K. Ahmed and published by Routledge. This book was released on 2013-06-17 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: A clear-sighted introduction to a complex subject, 'Internal Marketing' provides the reader with a succinct overview of the most recent thinking and practice. The text begins by defining what internal marketing is and how it can work, and from this foundation: * Outlines state-of-the-art thinking and practice * Demonstrates how internal marketing can be used to facilitate such diverse strategies as TQM, New Product Development and Change Management * Highlights the techniques managers need to understand to use IM effectively within their organizations * Contains a range of international and up to the minute examples and cases of best practice from companies around the world Throughout the book the emphasis is on understanding the principles that have made internal marketing such a potent force within leading corporations. This is combined with a pragmatic assessment of the many challenges involved in making it a reality within an organization.
Book Synopsis Discovering Statistics Using R by : Andy Field
Download or read book Discovering Statistics Using R written by Andy Field and published by SAGE. This book was released on 2012-03-07 with total page 994 pages. Available in PDF, EPUB and Kindle. Book excerpt: Keeping the uniquely humorous and self-deprecating style that has made students across the world fall in love with Andy Field′s books, Discovering Statistics Using R takes students on a journey of statistical discovery using R, a free, flexible and dynamically changing software tool for data analysis that is becoming increasingly popular across the social and behavioural sciences throughout the world. The journey begins by explaining basic statistical and research concepts before a guided tour of the R software environment. Next you discover the importance of exploring and graphing data, before moving onto statistical tests that are the foundations of the rest of the book (for example correlation and regression). You will then stride confidently into intermediate level analyses such as ANOVA, before ending your journey with advanced techniques such as MANOVA and multilevel models. Although there is enough theory to help you gain the necessary conceptual understanding of what you′re doing, the emphasis is on applying what you learn to playful and real-world examples that should make the experience more fun than you might expect. Like its sister textbooks, Discovering Statistics Using R is written in an irreverent style and follows the same ground-breaking structure and pedagogical approach. The core material is augmented by a cast of characters to help the reader on their way, together with hundreds of examples, self-assessment tests to consolidate knowledge, and additional website material for those wanting to learn more. Given this book′s accessibility, fun spirit, and use of bizarre real-world research it should be essential for anyone wanting to learn about statistics using the freely-available R software.