How to Design, Implement, and Interpret and Employee Survey

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Author :
Publisher : Amacom Books
ISBN 13 : 9780814473382
Total Pages : 360 pages
Book Rating : 4.4/5 (733 download)

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Book Synopsis How to Design, Implement, and Interpret and Employee Survey by : John H. McConnell

Download or read book How to Design, Implement, and Interpret and Employee Survey written by John H. McConnell and published by Amacom Books. This book was released on 2005-04-01 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: Annotation.

How to Design, Implement and Interpret an Employee Survey: Using Insights from Psychology to Increase Sales and Develop Better Business Relationships

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Publisher :
ISBN 13 :
Total Pages : pages
Book Rating : 4.:/5 (11 download)

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Book Synopsis How to Design, Implement and Interpret an Employee Survey: Using Insights from Psychology to Increase Sales and Develop Better Business Relationships by :

Download or read book How to Design, Implement and Interpret an Employee Survey: Using Insights from Psychology to Increase Sales and Develop Better Business Relationships written by and published by . This book was released on 2006 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Employee Surveys and Sensing

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Author :
Publisher : Oxford University Press, USA
ISBN 13 : 0190939710
Total Pages : 505 pages
Book Rating : 4.1/5 (99 download)

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Book Synopsis Employee Surveys and Sensing by : William H. Macey

Download or read book Employee Surveys and Sensing written by William H. Macey and published by Oxford University Press, USA. This book was released on 2020 with total page 505 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This volume comprises 27 chapters focused on the design and execution of employee survey programs. These chapters reflect the latest advances in technology and analytics, and reflect a pervasive emphasis on driving organizational performance and effectiveness. The individual chapters represent the full range of survey-related topics, including design, administration, analysis, feedback, and action taking. The latest methodological trends and capabilities are discussed including computational linguistics, applications of artificial intelligence, and the use of qualitative methods such as focus groups. Extending beyond traditional employee surveys, contributions include the role of passive data collection as an alternative or supplement in a comprehensive employee listening system. Unique contextual factors are discussed including the use of surveys in a unionized environment. Individual contributions also reflect increasing stakeholder concerns for the protection of privacy among other ethical considerations. Finally, significant clarifications to the literature are provided on the use of surveys for measuring organization culture, strategic climate and employee engagement"--

Strategic Employee Surveys

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Publisher : John Wiley & Sons
ISBN 13 : 0470891114
Total Pages : 178 pages
Book Rating : 4.4/5 (78 download)

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Book Synopsis Strategic Employee Surveys by : Jack Wiley

Download or read book Strategic Employee Surveys written by Jack Wiley and published by John Wiley & Sons. This book was released on 2010-08-13 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: Praise for Strategic Employee Surveys "This is a must-read! If you want to bring your employee survey up to the next level if you want to predict and drive your organizational outcomes, including customer satisfaction and business performance if you want to move your business strategy and survey program closer together, then this is your book." Franz G. Deitering, Ph.D., SAP, and CEO, RACER Benchmark Group; former Chairman, IT Survey Group "[Wiley makes] an excellent, well-balanced approach to making the business case for employee surveys and providing reinforcement on the essential components from purpose and development of the instrument to results analysis to action planning." Lawrence E. Milan, Senior Vice President, Human Resources, ING U.S. Insurance "This book does not get bogged down in statistical analyses, yet it features a healthy mix of the theoretical and the practical that works for the novice and the experienced survey program manager alike." Thomas E. Mitchell, Vice President, Northern Trust Company "The book's key concepts are illustrated with many specifics, especially survey content, and lots of fascinating 'war stories.' This book will become a well-thumbed volume by all who want to make the most of employee surveys." Allen I. Kraut, Ph.D., Professor Emeritus of Management, Zicklin School of Business, Baruch College, CUNY

Employee Surveys That Work

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Author :
Publisher : Berrett-Koehler Publishers
ISBN 13 : 1626561214
Total Pages : 129 pages
Book Rating : 4.6/5 (265 download)

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Book Synopsis Employee Surveys That Work by : Alec Levenson

Download or read book Employee Surveys That Work written by Alec Levenson and published by Berrett-Koehler Publishers. This book was released on 2014-05-26 with total page 129 pages. Available in PDF, EPUB and Kindle. Book excerpt: Poorly designed employee surveys frustrate participants, analysts, and executives and can end up doing more harm than good. Alec Levenson offers sensible, practical ways to make them more useful and accurate and counters a number of unhelpful but common practices. He provides specific advice for ensuring that the purpose and desired outcomes of surveys are clear, the questions are designed to provide the most relevant and accurate data, and the results are actionable. He also looks at a wealth of specific issues, such as the best benchmarking practices, the benefits of multivariate modeling for analyzing results, the linking of survey data with performance data, the best ways to measure employee engagement, the pros and cons of respondent anonymity, and much more.

Perfect Phrases for Writing Employee Surveys

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Publisher : McGraw Hill Professional
ISBN 13 : 0071703136
Total Pages : 241 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Perfect Phrases for Writing Employee Surveys by : John Kador

Download or read book Perfect Phrases for Writing Employee Surveys written by John Kador and published by McGraw Hill Professional. This book was released on 2010-03-12 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME Generating honest, no-nonsense feedback through well-written surveys is the first step to dramatically increasing employee engagement, commitment, loyalty—and your company’s bottom line. Perfect Phrases for Writing Employee Surveys provides the tools for crafting precisely phrased surveys to deliver accurate information, so you can adjust your organization’s practices accordingly. Inside are hundreds of words, phrases, and examples that remove the guesswork from an otherwise daunting process. This handy, time-saving guide helps you write surveys that measure: Employee Engagement Leadership and Management Company Values and Ethics Organizational Culture Satisfaction with Work Environment Career Development

Engaging the Workplace

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Publisher : Association for Talent Development
ISBN 13 : 1562861069
Total Pages : 160 pages
Book Rating : 4.5/5 (628 download)

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Book Synopsis Engaging the Workplace by : Sarah R. Johnson

Download or read book Engaging the Workplace written by Sarah R. Johnson and published by Association for Talent Development. This book was released on 2018-07-31 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: Unlock the Potential in Your Employee Survey You spend months crafting the right survey questions and planning how to share the results with senior leaders and managers. Then you anxiously anticipate the responses. But once the data trickle in, nothing happens, no one acts, and your employees wait and wait for change. What happened? When did the survey become just another “check the box” task for HR to administer and employees to fill out? In Engaging the Workplace: Using Surveys to Spark Change, Sarah R. Johnson has scanned the diminishing state of the organizational survey and reached a profound, yet simple, conclusion: Companies don’t know why they want to conduct a survey and how they plan to act on its results. As the big data movement took off, companies and their HR departments sought to capture, measure, and evaluate whatever data they could get their hands on. This led to more surveys—annual, semiannual, quarterly, pulse—all in the name of compiling more information and driving an engagement score. In theory, leaders could look at these frequent snapshots of how their employees were doing and determine what actions to take. But this increase in data has instead produced gridlock. Leaders put off next steps until the next survey and its results arrive, while employees lose faith in the survey’s potential to make a difference. With Engaging the Workplace, you can relaunch your survey process. When executed properly, the survey can enable leaders to make decisions based on data, rather than on fads, trends, or guesses. This means baking action planning into its design and ditching the one-size-fits-all trend in survey administration. After all, your company is not like any other. Use the survey to support the people analytics program you need and drive organizational excellence.

Employee Surveys That Work

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Author :
Publisher : Berrett-Koehler Publishers
ISBN 13 : 1626561206
Total Pages : 158 pages
Book Rating : 4.6/5 (265 download)

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Book Synopsis Employee Surveys That Work by : Alec Levenson

Download or read book Employee Surveys That Work written by Alec Levenson and published by Berrett-Koehler Publishers. This book was released on 2014-05-26 with total page 158 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Alec Levenson's immensely practical guide shows every organization that uses employee surveys or is considering using them how to make them more effective, valuable, and reliable--and how to make better use of them"--

Designing and Using Organizational Surveys

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Publisher : John Wiley & Sons
ISBN 13 : 0787956775
Total Pages : 320 pages
Book Rating : 4.7/5 (879 download)

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Book Synopsis Designing and Using Organizational Surveys by : Allan H. Church

Download or read book Designing and Using Organizational Surveys written by Allan H. Church and published by John Wiley & Sons. This book was released on 2001-03-28 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: The survey process is a highly complex and situationally dependent one, in need of careful management. If poorly designed and administered, surveys can create disappointment and even disaster. Little has been written so far for those responsible for designing and implementing surveys in organizations. These authors have drawn on their extensive consulting experience to develop a concise, pragmatic, seven-step model covering the entire process, from initiation, to final evaluation, to making the results meaningful to the future of the organization. They pay special attention to the political and human sensitivities concerned and show how to overcome the many potential barriers to a successful outcome.

Surveys That Work

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Author :
Publisher : Rosenfeld Media
ISBN 13 : 1933820837
Total Pages : 349 pages
Book Rating : 4.9/5 (338 download)

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Book Synopsis Surveys That Work by : Caroline Jarrett

Download or read book Surveys That Work written by Caroline Jarrett and published by Rosenfeld Media. This book was released on 2021-08-17 with total page 349 pages. Available in PDF, EPUB and Kindle. Book excerpt: Surveys That Work explains a seven–step process for designing, running, and reporting on a survey that gets accurate results. In a no–nonsense style with plenty of examples about real–world compromises, the book focuses on reducing the errors that make up Total Survey Error—a key concept in survey methodology. If you are conducting a survey, this book is a must–have.

12: The Elements of Great Managing

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Publisher : Simon and Schuster
ISBN 13 : 1595620478
Total Pages : 256 pages
Book Rating : 4.5/5 (956 download)

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Book Synopsis 12: The Elements of Great Managing by : Gallup

Download or read book 12: The Elements of Great Managing written by Gallup and published by Simon and Schuster. This book was released on 2014-12-02 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Based on the largest worldwide study of employee engagement and more than a decade of research, Gallup explains the 12 elements essential to motivating employees and features the inspiring stories of 12 managers who succeeded in these dimensions. More than a decade ago, Gallup combed through its database of more than 1 million employee and manager interviews to identify the elements most important in sustaining workplace excellence. These elements were revealed in the international bestseller First, Break All the Rules. 12: The Elements of Great Managing is that book’s long-awaited sequel. It follows great managers as they harness employee engagement to turn around a failing call center, save a struggling hotel, improve patient care in a hospital, maintain production through power outages, and successfully face a host of other challenges in settings around the world. Gallup’s study now includes 10 million employee and manager interviews spanning 114 countries and conducted in 41 languages. In 12, Gallup weaves its latest insights with recent discoveries in the fields of neuroscience, game theory, psychology, sociology and economics. Written for managers and employees of companies large and small, 12 explains what every company needs to know about creating and sustaining employee engagement.

The Employee Experience

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Publisher : John Wiley & Sons
ISBN 13 : 1119294185
Total Pages : 245 pages
Book Rating : 4.1/5 (192 download)

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Book Synopsis The Employee Experience by : Tracy Maylett

Download or read book The Employee Experience written by Tracy Maylett and published by John Wiley & Sons. This book was released on 2017-01-30 with total page 245 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ever notice how companies with the best service also have the happiest employees? That’s no accident. Do you want to build a strong, successful organization? Start by ignoring your customers. Really. Instead, focus first on creating a better employee experience, or EX. Your employees interact with customers, make them smile, and carry your brand message from the warehouse to the front lines. If your employees are having a great experience, so will your customers. In The Employee Experience, employee engagement pioneers Tracy Maylett and Matthew Wride reveal the secrets not only to attracting and retaining top talent, but to building a deeply engaged workforce—the foundation of organizational success. With deep insights into the dynamics of trust and mutual expectations, this book shows that before you can deliver a transcendent customer experience (CX), you must first build a superlative EX. With real-world examples and more than 24 million employee survey responses, Maylett and Wride reveal a clear, consistent pattern among the world’s most successful organizations. By establishing a clear set of expectations and promises—collectively known as the Contract—and upholding it consistently, employers can build the trust that leads to powerful engagement. Whether in business, healthcare, education, sports, or nonprofit, these organizations are consistently more successful and more profitable, enjoy sustainable growth, and win the battle to keep today’s rarest resource: talented people. Blending rigorous research, detailed case studies, in-depth interviews and expert insights, The Employee Experience will teach you to: Make the employee experience a core part of your strategy Understand employee expectations and bridge the “Expectation Gap” Establish rock-solid Brand, Transactional, and Psychological Contracts that breed trust and confidence Build an employee-employer partnership in creating something extraordinary Turn employee engagement into fuel for customer satisfaction, profit, and growth Attracting talent, retaining top performers, and creating an environment in which employees choose to engage drives results. The Employee Experience shows you where truly extraordinary organizations begin…and how to build one. TRACY MAYLETT, Ed.D, SPHR, SHRM-SCP, is the CEO of DecisionWise, where he currently advises leaders across the globe in leadership, change, and employee engagement. Maylett holds a doctorate from Pepperdine University and an MBA from BYU. He is a recognized author, and teaches in the Marriott School of Management at Brigham Young University. MATTHEW WRIDE, JD, PHR, is the COO of DecisionWise. With an extensive business background, Wride brings a fresh approach to organization development and leadership consulting. He is passionate about helping leaders create winning employee experiences. Wride holds a JD from Willamette University and a master’s degree from the University of Washington. For over two decades, DecisionWise has advised organizations and leaders in more than seventy countries on leadership, assessment, talent, organization development, and the employee experience. Visit us online at www.decision-wise.com.

How to Design, Implement, and Analyse a Survey

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Author :
Publisher : Edward Elgar Publishing
ISBN 13 : 1800376170
Total Pages : 169 pages
Book Rating : 4.8/5 (3 download)

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Book Synopsis How to Design, Implement, and Analyse a Survey by : Anthony Arundel

Download or read book How to Design, Implement, and Analyse a Survey written by Anthony Arundel and published by Edward Elgar Publishing. This book was released on 2023-03-02 with total page 169 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is an open access title available under the terms of a CC BY-NC-ND 4.0 License. It is free to read, download and share on Elgaronline.com. This insightful book examines all aspects of the design process and implementation of questionnaire surveys on the activities of business, public sector, and non-profit organizations. Anthony Arundel discusses how different aspects of the survey method and planned statistical analysis can constrain question design, and how these issues can be effectively resolved.

The Power of Survey Design

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Author :
Publisher : World Bank Publications
ISBN 13 : 082136393X
Total Pages : 282 pages
Book Rating : 4.8/5 (213 download)

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Book Synopsis The Power of Survey Design by : Giuseppe Iarossi

Download or read book The Power of Survey Design written by Giuseppe Iarossi and published by World Bank Publications. This book was released on 2006 with total page 282 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical how-to guide on all the steps involved with survey implementation, this volume covers survey management, questionnaire design, sampling, respondent's psychology and survey participation, and data management. A comprehensive and practical reference for those who both use and produce survey data.

Open Source Leadership: Reinventing Management When There’s No More Business as Usual

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Publisher : McGraw Hill Professional
ISBN 13 : 1260108376
Total Pages : 288 pages
Book Rating : 4.2/5 (61 download)

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Book Synopsis Open Source Leadership: Reinventing Management When There’s No More Business as Usual by : Rajeev Peshawaria

Download or read book Open Source Leadership: Reinventing Management When There’s No More Business as Usual written by Rajeev Peshawaria and published by McGraw Hill Professional. This book was released on 2017-10-27 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: From taxi rides, hotel stays, car driving, to communicating and paying, everything we knew as normal has changed beyond recognition. To lead effectively in today’s brave new world, you have to question EVERYTHING. For the first time in human history, knowledge is free and almost every boundary to communication has been lifted. This open source world has permanently altered the business landscape. And you can count on the fact that the pace of change will only accelerate. Yet... companies still rely on management tools and practices that were, at best, mildly effective in their heyday. In Open Source Leadership, Rajeev Peshawaria reveals the vision, insight, and practices he has used to help some of today’s largest and most influential organizations meet the open source world head on. It all starts with asking the right questions: What’s the most effective leadership style in a world of 24/7 connectivity? How has the very concept of leadership changed in the open source era? How do you inspire and reward performance in the “gig economy?” How do you measure engagement and effectively address the gaps? How can you lead innovation--quickly and continuously? Peshawaria reveals the answers to these questions--and they will surprise you. Based on his company’s groundbreaking research spanning 28 countries, he concludes that traditional industrial age thinking needs a massive upgrade to successfully navigating the brave new world of business. Open Source Leadership rewrites the rules of management, giving you a unique look at the most common misperceptions, illusions, and downright wrong information you’ve been getting about what works and what doesn’t. It provides a new, counterintuitive model for seizing competitive edge in any industry. Among other issues the book argues convincingly that “positive autocracy” must replace democratic leadership; talent and innovation are abundant not scarce; early identification of high-potentials is counter-productive; and setting employees free to do as little as they want will increase productivity.

Employee Surveys and Sensing

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Author :
Publisher : Oxford University Press
ISBN 13 : 0190939729
Total Pages : 456 pages
Book Rating : 4.1/5 (99 download)

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Book Synopsis Employee Surveys and Sensing by : William H. Macey

Download or read book Employee Surveys and Sensing written by William H. Macey and published by Oxford University Press. This book was released on 2020-03-30 with total page 456 pages. Available in PDF, EPUB and Kindle. Book excerpt: Professional practice in the design and execution of employee survey programs has evolved tremendously over the past decade. Advances in technology and enthusiastic new interest in talent analytics have combined to create an exciting space with a good deal of innovation along methodological lines, matched by renewed interest in the strategic role of surveys and sensing for improving organizational effectiveness. Providing solid grounding in the basic issues of content development, interpreting results, and driving action, this book also addresses cutting-edge topics in the area of survey analytics (including applications of computational linguistics and artificial intelligence). Significant emphasis is given to ethical issues which are particularly salient given the zeitgeist for ensuring the protection of data and the privacy of survey respondents. The book is appropriate for use in advanced graduate level courses in survey research and will be a valuable shelf resource for survey practitioners whether trained formally in I-O psychology or other areas of organizational science.

Making Surveys Work for Your Library

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Author :
Publisher : Bloomsbury Publishing USA
ISBN 13 :
Total Pages : 81 pages
Book Rating : 4.2/5 (161 download)

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Book Synopsis Making Surveys Work for Your Library by : Robin Miller

Download or read book Making Surveys Work for Your Library written by Robin Miller and published by Bloomsbury Publishing USA. This book was released on 2018-12-01 with total page 81 pages. Available in PDF, EPUB and Kindle. Book excerpt: Instead of using expensive off-the-shelf surveys or relying on a poorly worded survey, read Making Surveys Work for Your Library and design your own that collect actionable data. Library listservs and websites are littered with examples of surveys that are too long, freighted with complex language, and generally poorly designed. The survey, however, is a widely used tool that has great potential if designed well. Libraries can implement surveys for a variety of purposes, including planning, program evaluation, collection development, and space design. Making Surveys Work for Your Library: Guidance, Instructions, and Examples offers librarians a contemporary and practical approach to creating surveys that answer authentic questions about library users. Miller and Hinnant have experience designing, deploying, and analyzing quantitative and qualitative data from large-scale, web-based user surveys of library patrons as well as smaller survey instruments targeted to special populations. Here, they offer library professionals a guide to developing—and examples of—concise surveys that gather the data they need to make evidence-based decisions, define the scope of future research, and understand their patrons.