Commercial Truck Success

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Publisher : Documeant Publishing
ISBN 13 : 9781937801632
Total Pages : 162 pages
Book Rating : 4.8/5 (16 download)

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Book Synopsis Commercial Truck Success by : Terry Minion

Download or read book Commercial Truck Success written by Terry Minion and published by Documeant Publishing. This book was released on 2016-01-15 with total page 162 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is the definitive guide to building or rebuilding an effective, successful, and profitable Commercial Truck Operation within a retail auto dealership. Used by major automotive dealerships in America, when you want to build as truly successful Commercial Truck Division in your dealership you will do well to get this book and study it cover-to-cover!

Running a Food Truck For Dummies

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 111928614X
Total Pages : 392 pages
Book Rating : 4.1/5 (192 download)

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Book Synopsis Running a Food Truck For Dummies by : Richard Myrick

Download or read book Running a Food Truck For Dummies written by Richard Myrick and published by John Wiley & Sons. This book was released on 2016-09-28 with total page 392 pages. Available in PDF, EPUB and Kindle. Book excerpt: Drive your food truck business to success While food trucks may not be the new kid on the block anymore, it's a segment that continues to swell—and there's still plenty of room for growth. If you have your sights set on taking your culinary prowess on the road, Running a Food Truck For Dummies, 2nd Edition helps you find your food niche, follow important rules of conducting business, outfit your moving kitchen, meet safety and sanitation requirements, and so much more. Gone are the days of food trucks offering unappealing prepackaged meals, snacks, and coffee. In today's flourishing food service industry, they're more like restaurants on wheels, offering eager curbside patrons everything from gourmet tacos and Korean BBQ to gluten-free pastries and healthy vegan fare. Whether you're the owner or operator of an existing food truck business looking to up the ante or a chef, foodie, or gourmand interested in starting your own mobile restaurant endeavor, Running a Food Truck For Dummies has you covered. Create a food truck business plan to set yourself up for success Stay profitable by avoiding the most common operating mistakes Harness public relations and social media to build your following Grow from one truck to multiple trucks, restaurants, or a food truck franchise Packed with the latest information on legislation and ordinances, securing loans, and marketing to the all-important Millennials, this one-stop guide helps you cook up a well-done food truck venture in no time!

The Mom Test

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Author :
Publisher : Robfitz Ltd
ISBN 13 : 1492180742
Total Pages : 133 pages
Book Rating : 4.4/5 (921 download)

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Book Synopsis The Mom Test by : Rob Fitzpatrick

Download or read book The Mom Test written by Rob Fitzpatrick and published by Robfitz Ltd. This book was released on 2013-10-09 with total page 133 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Mom Test is a quick, practical guide that will save you time, money, and heartbreak. They say you shouldn't ask your mom whether your business is a good idea, because she loves you and will lie to you. This is technically true, but it misses the point. You shouldn't ask anyone if your business is a good idea. It's a bad question and everyone will lie to you at least a little . As a matter of fact, it's not their responsibility to tell you the truth. It's your responsibility to find it and it's worth doing right . Talking to customers is one of the foundational skills of both Customer Development and Lean Startup. We all know we're supposed to do it, but nobody seems willing to admit that it's easy to screw up and hard to do right. This book is going to show you how customer conversations go wrong and how you can do better.

Like I See It

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Publisher : Greenleaf Book Group
ISBN 13 : 0999242717
Total Pages : 133 pages
Book Rating : 4.9/5 (992 download)

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Book Synopsis Like I See It by : Dale Pollak

Download or read book Like I See It written by Dale Pollak and published by Greenleaf Book Group. This book was released on 2017-10-17 with total page 133 pages. Available in PDF, EPUB and Kindle. Book excerpt: Simply Selling More Cars Won’t Be Enough: Revolutionizing the Retail Automotive Industry ​Dale Pollak believes that the car business—and the dealers who make their living in it—are in more trouble than anyone cares to admit. After four decades and three best-selling books, Pollak has witnessed the trials and triumphs of the retail automotive industry from a vantage point that few get. While car dealers are making good money, he warns that the industry is at a critical turning point, with too few paying attention to how inefficiency and lack of transparency are sapping the industry’s true potential. Amid the ever-faster confluence of technology, the Internet, and changing consumer preferences, the future prosperity of the industry is far from secure. Like I See It offers practical solutions, such as making the sales process more customer-focused and digitally driven to encourage sales, managing new and used inventory to mitigate margin compression, and ending factory bonus checks. It spurs much-needed conversations and sets guideposts that help dealers, OEMs, and solution providers improve how they do business. It also shows dealers how to stay relevant, evolve to keep up with the changing times, and deal with issues like high personnel turnover and the coming disruption of ride-sharing, self-driving cars, and Millennials who don’t want (or can’t afford) to own a car. Pollak believes that success will come to dealers who recognize that each customer engagement is a chance to make a positive impact and create a bond. He offers a collectively minded approach that will help build a better, more profitable, and prosperous retail automotive industry for tomorrow.

The Art and Science of Running a Car Dealership

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Author :
Publisher :
ISBN 13 : 9781691591329
Total Pages : 128 pages
Book Rating : 4.5/5 (913 download)

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Book Synopsis The Art and Science of Running a Car Dealership by : Max Zanan

Download or read book The Art and Science of Running a Car Dealership written by Max Zanan and published by . This book was released on 2019-10-09 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is the pocket guide I wish I had when I first became a general manager of a Mitsubishi dealership in New York. Honestly, I am not the brightest star in the sky and made every mistake anyone could've possibly made. Unfortunately, I see dealer principals/general managers/general sales managers making the same mistakes today. The only difference is the time and consequences of these mistakes. I got my first GM gig in 2004. That was in the beginning days of the Internet, before millennials joined the workforce, and way before any viable disrupters entered the market space. It was a lot easier to get away with mistakes then. I don't think you could get away with making the same mistakes now. The stakes are too high. Automotive retail profit margins are tiny. According to the National Automobile Dealers Association (NADA), automotive net profit margin as of March 31, 2019 was merely 1.38 percent. As a result, every misstep makes it harder to stay in business.The car business desperately needs better leadership skills, understanding of social media, inventory management, fixed operations, and so much more. There is no educational barrier to the entry into car business, and there are only a handful of universities offering a major in car dealership general management, such as Liberty and Keiser. On top of that, only a tiny percentage of dealer principals and general managers attend the National Automobile Dealer Association University. That means that a vast majority of general managers receive training on the job, even if we took business-related classes in college. The auto business is a different animal. General information will only carry you so far. That is exactly why general managers make the same mistakes year after year. My goal is to break this vicious cycle and provide as much information as possible to ensure that automotive retail survives the disruptions we are witnessing today. We need to be ready for the next generation of car buyers, people who are more computer savvy and not afraid to search for better deals. According to surveys, 80 percent of millennials plan to buy a vehicle in the next five years. In fact, millennials worldwide will buy about 40 percent of all vehicles in the next decade. At the same time, they spend an average of 17 hours on line before going to a dealership.Are you ready for them?

Customers for Life

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Publisher : Crown Currency
ISBN 13 : 0307567311
Total Pages : 241 pages
Book Rating : 4.3/5 (75 download)

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Book Synopsis Customers for Life by : Carl Sewell

Download or read book Customers for Life written by Carl Sewell and published by Crown Currency. This book was released on 2009-07-01 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this completely revised and updated edition of the customer service classic, Carl Sewell enhances his time-tested advice with fresh ideas and new examples and explains how the groundbreaking “Ten Commandments of Customer Service” apply to today’s world. Drawing on his incredible success in transforming his Dallas Cadillac dealership into the second largest in America, Carl Sewell revealed the secret of getting customers to return again and again in the original Customers for Life. A lively, down-to-earth narrative, it set the standard for customer service excellence and became a perennial bestseller. Building on that solid foundation, this expanded edition features five completely new chapters, as well as significant additions to the original material, based on the lessons Sewell has learned over the last ten years. Sewell focuses on the expectations and demands of contemporary consumers and employees, showing that businesses can remain committed to quality service in the fast-paced new millennium by sticking to his time-proven approach: Figure out what customers want and make sure they get it. His “Ten Commandants” provide the essential guidelines, including: • Underpromise, overdeliver: Never disappoint your customers by charging them more than they planned. Always beat your estimate or throw in an extra service free of charge. • No complaints? Something’s wrong: If you never ask your customers what else they want, how are you going to give it to them? • Measure everything: Telling your employees to do their best won’t work if you don’t know how they can improve.

American Car Dealership

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Publisher : MotorBooks International
ISBN 13 : 1610608038
Total Pages : 172 pages
Book Rating : 4.6/5 (16 download)

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Book Synopsis American Car Dealership by : Robert Genat

Download or read book American Car Dealership written by Robert Genat and published by MotorBooks International. This book was released on 1999 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Effective Car Dealer

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Publisher :
ISBN 13 : 9781641844017
Total Pages : 156 pages
Book Rating : 4.8/5 (44 download)

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Book Synopsis Effective Car Dealer by : Max Zanan

Download or read book Effective Car Dealer written by Max Zanan and published by . This book was released on 2020-07-13 with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is my fourth book on the auto industry, and I have written it because this business is complicated, sophisticated, and ever-changing. Automotive retail is changing slowly, and one of the main reasons for that are the franchise laws. I want to urge you to operate as though franchise laws don't exist to protect you. Carvana is not going anywhere and neither is Amazon. At some point they will join forces. Also, OEM's such as Tesla, Rivian, and many more are going to go directly to the consumer, bypassing the dealer network altogether. At the end of the day, awesome customer service, whether in sales, service, or parts, will keep your customers coming back for more. Poor service and a cumbersome sales experience will drive them elsewhere-Carvana, CarMax, Tesla, Jiffy Lube, Firestone, Good Year, Valvoline, NAPA Parts, Pep Boys, etc.COVID-19 is already having a profound effect on consumer behavior and the way in which we buy and service cars. I predict that there will be two types of dealers after this pandemic abates-the first will change their business operations, adopting frictionless digital and showroom retail; the second will hope that things go back to normal and that nothing needs to change. Unfortunately, the second type of dealer will be out of business. It is ultimately your choice whether to accept change. Consumers will continue to purchase cars. The only question is: Will they will be buying from you?

A Businessperson's Guide to Federal Warranty Law

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Author :
Publisher :
ISBN 13 :
Total Pages : 28 pages
Book Rating : 4.:/5 (31 download)

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Book Synopsis A Businessperson's Guide to Federal Warranty Law by :

Download or read book A Businessperson's Guide to Federal Warranty Law written by and published by . This book was released on 1987 with total page 28 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Car Business 101

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Publisher : Independently Published
ISBN 13 : 9781792652929
Total Pages : 102 pages
Book Rating : 4.6/5 (529 download)

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Book Synopsis Car Business 101 by : Max Zanan

Download or read book Car Business 101 written by Max Zanan and published by Independently Published. This book was released on 2018-12-24 with total page 102 pages. Available in PDF, EPUB and Kindle. Book excerpt: Automotive retail is at crossroads--either it gets better or becomes extinct. Consumers are dissatisfied with the sales process in brick and mortar dealerships and that is the driving force behind the rise of Carvana and other industry disrupters. However, it is not too late to fix the way car dealerships operate and improve their reputation. Car Business 101 highlights irrational and counterproductive behavior that car dealers engage in on a daily basis. If you own or work in a car dealership it will be easy to recognize insanity that goes on in Sales, F&I, BDC, HR, and Parts & Service departments. This book offers a fresh perspective and plenty of practical solutions that should be implemented as soon as possible. It is informative and entertaining at the same time. It is a must read for dealer principals, dealership employees, and vendors that service car dealers.

Plunkett's Automobile Industry Almanac: Automobile, Truck and Specialty Vehicle Industry Market Research, Statistics, Trends & Leading Companies

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Publisher : Plunkett Research, Ltd.
ISBN 13 : 1593920946
Total Pages : 587 pages
Book Rating : 4.5/5 (939 download)

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Book Synopsis Plunkett's Automobile Industry Almanac: Automobile, Truck and Specialty Vehicle Industry Market Research, Statistics, Trends & Leading Companies by : Jack W. Plunkett

Download or read book Plunkett's Automobile Industry Almanac: Automobile, Truck and Specialty Vehicle Industry Market Research, Statistics, Trends & Leading Companies written by Jack W. Plunkett and published by Plunkett Research, Ltd.. This book was released on 2007-10 with total page 587 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides information on the truck and specialty vehicles business, including: automotive industry trends and market research; mergers, acquisitions, globalization; automobile manufacturers; truck makers; makers of specialty vehicles such as RVs; automobile loans, insurance and other financial services; dealerships; and, components manufacturers.

The Commercial Vehicle

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Author :
Publisher :
ISBN 13 :
Total Pages : 888 pages
Book Rating : 4.:/5 (334 download)

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Book Synopsis The Commercial Vehicle by :

Download or read book The Commercial Vehicle written by and published by . This book was released on 1915 with total page 888 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Michigan Manufacturer and Financial Record

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Author :
Publisher :
ISBN 13 :
Total Pages : 1076 pages
Book Rating : 4.:/5 (31 download)

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Book Synopsis Michigan Manufacturer and Financial Record by :

Download or read book Michigan Manufacturer and Financial Record written by and published by . This book was released on 1921 with total page 1076 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Building Material Merchant for Dealers in Building Materials and Lumber

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Author :
Publisher :
ISBN 13 :
Total Pages : 686 pages
Book Rating : 4.:/5 (334 download)

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Book Synopsis The Building Material Merchant for Dealers in Building Materials and Lumber by :

Download or read book The Building Material Merchant for Dealers in Building Materials and Lumber written by and published by . This book was released on 1927 with total page 686 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Plunkett's Automobile Industry Almanac 2007

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Author :
Publisher : Plunkett Research, Ltd.
ISBN 13 : 1593920598
Total Pages : 574 pages
Book Rating : 4.5/5 (939 download)

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Book Synopsis Plunkett's Automobile Industry Almanac 2007 by : Jack W. Plunkett

Download or read book Plunkett's Automobile Industry Almanac 2007 written by Jack W. Plunkett and published by Plunkett Research, Ltd.. This book was released on 2006-10 with total page 574 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides information on the truck and specialty vehicles business, including: automotive industry trends and market research; mergers, acquisitions, globalization; automobile manufacturers; truck makers; makers of specialty vehicles such as RVs; automobile loans, insurance and other financial services; dealerships; and, components manufacturers.

Dealer Development

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Publisher :
ISBN 13 :
Total Pages : 508 pages
Book Rating : 4.7/5 (21 download)

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Book Synopsis Dealer Development by : Walter J McDonald

Download or read book Dealer Development written by Walter J McDonald and published by . This book was released on 2021-06-22 with total page 508 pages. Available in PDF, EPUB and Kindle. Book excerpt: Dealer Development: OEM Regional Manager's Guide Introduction by Luke Sheppard The sharp end of the stick. The lightning rod. The business end of the OEM. However you choose to describe the role of the OEM Regional Manager, their importance in the mutual success of the dealer and OEM is indisputable. The role of OEM regional manager is not an easy one, and success is anything but guaranteed. It's a tough existence being the sharp end of the OEM's stick in the field and the recipient of the dealer's (and customer's) dismay. At the same time, you're expected to provide a tremendous amount of product and service support from your OEM to those same people. In my experience, many fail for various reasons, including a lack of understanding of the dealers' business and market, inadequate investment into the relationship they have with their dealers, and a lack of focus on outcomes that benefit both parties (us vs. them mentality still prevails). Success in this game, like many others, comes down to the fundamentals of effective collaboration. Enter, Walt McDonald. For more than four decades, Walt has been helping equipment and capital goods dealers collaborate with their OEM's to drive above-average results by using practical strategies, tactics, and tools. Walt has indeed seen it all in this industry, and he speaks the truth. His conviction about and steps to cultivate a mutually beneficial partnership with your dealer are wise words to be heeded by any OEM representative in this industry. I came to know Walt by reputation before having had the privilege to engage with him on a more personal level. When I made the jump from factory to dealer leadership, I knew that my learning curve would be steep. So I asked around about how I could accelerate my onboarding into the retail side of the equipment business. The response was nearly unanimous: Walt MacDonald and his Master's Program in Dealer Management. The easy-to-follow and implement step-by-step guide in Walt's program helped me become a much more effective general manager in far less time than I expected. I'm convinced this OEM Regional Manager's Guide will do the same for you. This book will help you identify what you need to know about your dealer's business, before the all too often loss of credibility that accompanies making overconfident and unfounded recommendations about their business. It will help you figure out which wins are mutually beneficial vs. those that have a one-sided advantage. You will learn how to quantitatively appraise your dealer and prioritize your efforts for their development. If you are an OEM Channel Executive, Regional Sales Manager OR Regional Product Support Manager or, a newer manager on the way up and tasked with growing your OEM's business, this book will provide you with the tools you need not just to grow the business, but help make your OEM and dealer stronger as a result. Knowing how to grow your dealer and focus your efforts for mutual success isn't easy. But there's no reason to make it harder than it has to be. This is the book that every OEM Regional Manager should read before your first visit to a dealership. With collaboration as your priority and this guide as your basis for success, you will be . Luke Sheppard has 20 years heavy equipment industry experience in engineering, operations, general Management and executive leadership roles in the U.S. and Canada with Tigercat, Timberjack, John Deere and Nortrax. He holds a bachelor's degree in Mechanical Engineering from the University of Wisconsin, a master's degree in Systems Engineering from Iowa State University, and an Executive MBA from the University of Iowa. Luke is the author of the just-released book, Driving Great Results: Master The Tools You Need To Run A Great

Printers' Ink

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Author :
Publisher :
ISBN 13 :
Total Pages : 1086 pages
Book Rating : 4.3/5 (243 download)

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Book Synopsis Printers' Ink by :

Download or read book Printers' Ink written by and published by . This book was released on 1923 with total page 1086 pages. Available in PDF, EPUB and Kindle. Book excerpt: