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How Knowledge Workers Get Things Done
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Book Synopsis Managing Knowledge Workers by : Frances Horibe
Download or read book Managing Knowledge Workers written by Frances Horibe and published by John Wiley & Sons. This book was released on 1999-01-18 with total page 318 pages. Available in PDF, EPUB and Kindle. Book excerpt: Knowledge workers are not just employees in high-tech companies. People in advertising agencies, consulting companies, financial institutions - anyone who uses their head more than their hands to create wealth - are all knowledge workers. Managing Knowledge Workers provides practical strategies for managing, motivating, and retaining knowledge workers, without breaking the bank. Managing Knowledge Workers focuses not just on understanding the value of knowledge in your organization, but on managing the human side of intellectual capital.
Book Synopsis Rise of the Knowledge Worker by : James W. Cortada
Download or read book Rise of the Knowledge Worker written by James W. Cortada and published by Routledge. This book was released on 1998 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: Contains 15 essays which discuss the origins of knowledge work, and the evolution of the knowledge worker.
Book Synopsis Mastering the Unpredictable by : Keith D. Swenson
Download or read book Mastering the Unpredictable written by Keith D. Swenson and published by . This book was released on 2010 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The facilitation of knowledge work or what is increasingly known as "Case Management" represents the next imperative in office automation. The desire to fully support knowledge workers within the workplace is not new. What's new is that recent advances in Information Technology now make the management of unpredictable circumstances a practical reality. There's now a groundswell of interest in a more flexible, dynamic approach to supporting knowledge work. The facilitation of knowledge work or what is increasingly known as "Case Management" represents the next imperative in office automation. The desire to fully support knowledge workers within the workplace is not new. What's new is that recent advances in Information Technology now make the management of unpredictable circumstances a practical reality. There's now a groundswell of interest in a more flexible, dynamic approach to supporting knowledge work. Here are examples of what recognized experts have have recently written on the topic: Advancing to support more knowledge work is the goal of many organizations, thus there is a new groundswell of activity around unstructured processes. - Jim Sinur, VP of Research, Gartner I think a sea change is coming in the process world. -Connie Moore, Research Vice President, Forrester The sea of change Moore refers to is about technology that is able to support knowledge workers. The work of a knowledge worker is by its nature unpredictable and can not be handled by more formalized process definition techniques. For executives and managers of knowledge workers, "Mastering the Unpredictable" will: Explain the need and why previous technological approaches don't meet the need Explain the current technology gap, and the new technology that can close the gap Lay out the options that can increase the efficiency and effectiveness of their organizations Equip them to best take advantage of this evolving trend"
Book Synopsis Effective Knowledge Work by : Klaus North
Download or read book Effective Knowledge Work written by Klaus North and published by Emerald Group Publishing. This book was released on 2011-10-24 with total page 245 pages. Available in PDF, EPUB and Kindle. Book excerpt: Addresses the following questions: What is knowledge work? What are strategies and methods for increasing productivity, quality, effectiveness and value of knowledge work? Can knowledge workers be managed, and if yes, how? What are adequate methods for measuring performance of knowledge workers?
Book Synopsis Getting Things Done by : David Allen
Download or read book Getting Things Done written by David Allen and published by Penguin. This book was released on 2015-03-17 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book Lifehack calls "The Bible of business and personal productivity." "A completely revised and updated edition of the blockbuster bestseller from 'the personal productivity guru'"—Fast Company Since it was first published almost fifteen years ago, David Allen’s Getting Things Done has become one of the most influential business books of its era, and the ultimate book on personal organization. “GTD” is now shorthand for an entire way of approaching professional and personal tasks, and has spawned an entire culture of websites, organizational tools, seminars, and offshoots. Allen has rewritten the book from start to finish, tweaking his classic text with important perspectives on the new workplace, and adding material that will make the book fresh and relevant for years to come. This new edition of Getting Things Done will be welcomed not only by its hundreds of thousands of existing fans but also by a whole new generation eager to adopt its proven principles.
Book Synopsis How Knowledge Workers Get Things Done by : Nathaniel Palmer
Download or read book How Knowledge Workers Get Things Done written by Nathaniel Palmer and published by Future Strategies Inc.. This book was released on 2012-01-01 with total page 235 pages. Available in PDF, EPUB and Kindle. Book excerpt: Highly predictable work is easy to support using traditional programming techniques, while unpredictable work cannot be accurately scripted in advance, and thus requires the involvement of the knowledge workers themselves. The core element of Adaptive Case Management (ACM) is the support for real-time decision-making by knowledge workers. How Knowledge Workers Get Things Done describes the work of managers, decision makers, executives, doctors, lawyers, campaign managers, emergency responders, strategist, and many others who have to think for a living. These are people who figure out what needs to be done, at the same time that they do it, and there is a new approach to support this presents the logical starting point for understanding how to take advantage of ACM. Keith Swenson points out, "We are seeing a fundamental shift in our workforce, and in the ways they need to be managed. Not only are companies engaging their customers in new ways, but managers are engaging workers in similarly transformed ways." In award-winning case studies covering industries as a diverse as law enforcement, transportation, insurance, banking, state services, and healthcare, you will find instructive examples for how to transform your own organization. This important book follows the ground-breaking ACM publications, Taming the Unpredictable and Mastering the Unpredictable and provides important papers by thought-leaders in this field, together with practical examples, detailed ACM case studies and product reviews.
Download or read book What's Best Next written by Matt Perman and published by Zondervan. This book was released on 2014-03-04 with total page 375 pages. Available in PDF, EPUB and Kindle. Book excerpt: By anchoring your understanding of productivity in God's plan, What's Best Next gives you a practical approach for increasing your effectiveness in everything you do. There are a lot of myths about productivity--what it means to get things done and how to accomplish work that really matters. In our current era of innovation and information overload, it may feel harder than ever to understand the meaning of work or to have a sense of vocation or calling. So how do you get more of the right things done without confusing mere activity for actual productivity? Matt Perman has spent his career helping people learn how to do work in a gospel-centered and effective way. What's Best Next explains his approach to unlocking productivity and fulfillment in work by showing how faith relates to work, even in our everyday grind. What's Best Next is packed with biblical and theological insight and practical counsel that you can put into practice today, such as: How to create a mission statement for your life that's actually practicable. How to delegate to people in a way that really empowers them. How to overcome time killers like procrastination, interruptions, and multitasking by turning them around and making them work for you. How to process workflow efficiently and get your email inbox to zero every day. How to have peace of mind without needing to have everything under control. How generosity is actually the key to unlocking productivity. This expanded edition includes: a new chapter on productivity in a fallen world a new appendix on being more productive with work that requires creative thinking. Productivity isn't just about getting more things done. It's about getting the right things done--the things that count, make a difference, and move the world forward. You can learn how to do work that matters and how to do it well.
Book Synopsis Empowering Knowledge Workers by : Layna Fischer
Download or read book Empowering Knowledge Workers written by Layna Fischer and published by Future Strategies Inc.. This book was released on 2013-12-01 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: Empowering Knowledge Workers describes the work of managers, decision makers, executives, doctors, lawyers, campaign managers, emergency responders, strategists, and many others who have to think for a living. These are people who figure out what needs to be done, at the same time that they do it, and a new approach to support this kind of worker presents the logical starting point for understanding how to take advantage of ACM.
Book Synopsis Managing Knowledge Workers by : Amar D. Amar
Download or read book Managing Knowledge Workers written by Amar D. Amar and published by . This book was released on with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis The New Knowledge Workers by : Dariusz Jemielniak
Download or read book The New Knowledge Workers written by Dariusz Jemielniak and published by Edward Elgar Publishing. This book was released on 2012-01-01 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'The knowledge worker is a welcome addition to the ethnographic investigation of high-tech work. The author's thoughtful comparative approach, contrasting the oft-studied American knowledge workers with their less familiar Polish counterparts, offers a refreshing take on the post industrial workplace and demonstrates once again the profound changes that high-tech work has made in the nature of work, the worker and the workplace, far beyond Silicon Valley.' Gideon Kunda, Tel Aviv University, Israel 'The body of research addressing knowledge-intensive and creative work is massive and is quickly growing, but Dariusz Jemielniak manages to bring some new issues and perspectives to the table in his carefully designed study of the Polish and American computer programming community, making concepts such as time, trust, and motivation constitutive elements of contemporary knowledge work. Being able to bring together ethnographic research and organization theory and social science more broadly, The New Knowledge Workers is a significant contribution to the understanding of contemporary working life in the so-called "knowledge society".' Alexander Styhre, University of Gothenburg, Sweden 'Jemielniak's book combines detailed comparative ethnographic observations with organizational analysis to highlight how little we actually know about the operations of knowledge-intensive organizations. Arguing that ancient commonplaces about a "greener", more egalitarian, post-Taylorist future rely on ignoring real-time observations of real people in context, Jemielniak's portrait of the knowledge society of the 21st century shows it to be more like the Fordist society of the 20th century than the utopia so many futurists choose to imagine. His book tells us it is time to begin observing again if we wish to "know" rather than "believe" what the future holds for us.' Davydd J. Greenwood, Cornell University, US This critical ethnographic study of knowledge workers and knowledge-intensive organization workplaces focuses on the issues of timing and schedules, the perception of formality and trust and distrust in software development as well as motivation and occupational identity among software engineers. The book is a cross-cultural, comparative study of American and European high-tech workplaces that addresses the issues currently of interest to both Academia and to practice and provides a rare international comparison of organizations from both sides of the Atlantic. Its conclusions shed new light on the problems typical for software projects. The book specifically focuses on, and gives voice to, the perspectives of knowledge workers rather than managers and will thus be useful to not only scholars and human resource managers from software companies, but also to high-tech professionals. Scholars and professionals in organization studies, management, HRM, innovation and knowledge management will find this book engaging and enlightening.
Book Synopsis How to Think Like a Knowledge Worker by : William Patterson Sheridan
Download or read book How to Think Like a Knowledge Worker written by William Patterson Sheridan and published by William Patterson Sheridan. This book was released on 2008 with total page 140 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Thriving on Adaptability by : Nathaniel Palmer
Download or read book Thriving on Adaptability written by Nathaniel Palmer and published by Future Strategies Incorporated. This book was released on 2015-01-10 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: Adaptive Case Management is ultimately about allowing knowledge workers to work the way that they want to work and to provide them with the tools and information they need to do so effectively. Surendra Reddy points out in his Foreword: "Imagine a fully integrated ACM system layered into the value stream of an enterprise. The customer support team is able to focus on customer needs, with easy access to the entire company's repertoire of knowledge, similar cases, information, and expertise, as if it were a service. To truly accommodate customers, companies must vest real power and authority in the people and systems that interact directly with customers, at the edge of the organization and beyond. ACM empowers the knowledge worker to collaborate, derive new insights, and fine tune the way of doing business by placing customers right in the center where they belong, to drive innovation and organizational efficiencies across the global enterprise. "It's a whole different thing; a new way of doing business that enables organizations to literally become one living-breathing entity via collaboration and adaptive data-driven biological-like operating systems. "ACM, in my opinion, is the future blueprint for the way of doing business." Thriving on Adaptability describes the work of managers, decision makers, executives, doctors, lawyers, campaign managers, emergency responders, strategists and many others who have to think for a living. These are people who figure out what needs to be done at the same time that they do it. In award-winning case studies covering industries as a diverse as law enforcement, transportation, insurance, banking, state services, and healthcare, you have instructive examples to optimize your own organization. This important book follows the ground-breaking best-sellers in this series;"Empowering Knowledge Workers, Taming the Unpredictable, How Knowledge Workers Get Things Done, "and "Mastering the Unpredictable " Thriving on Adaptability: Table of Contents Foreword ACM 2.0: Decoding the Business Genome; The power of Data-Driven Adaptive Process Management, Contextual Intelligence, Case-Based Reasoning, and Machine Learning Surendra Reddy Thriving on Adaptability, Introduction and Overview Layna Fischer, Future Strategies Inc. Part 1: About Case Management " My Sandbox, Your Sandbox Keith D Swenson " "Understanding and Evaluating Case Management Software Nathaniel G Palmer and Lloyd Dugan" "Ontology-based ACM - The Need for Truly Adaptive Systems Jurgen Kress, Clemens Utschig-Utschig, Hajo Normann, Torsten Winterberg" "Combining Compliance with Flexibility; Real life experiences from Norwegian Public Sector Helle Frisak Sem, Steinar Carlsen, Gunnar John Coll" "Justice is Served through Production Case Management John T. Matthias" "Using Process Mining to Improve Adaptive Case Management Processes Dr. William A. Brantley" "Analyzing Communication Capabilities of CM/ACM Systems, with the help of Language/Action perspective lia Bider" "Enterprise as a System of Processes Alexander SAMARIN" Part 2: Real-World Award-Winning Case Studies "Cognocare, an ACM-based System for Oncology " " Crawford & Company, United States " "Infosys McCamish Systems, USA " "JuriShare - Contract Generation System " "The National Police Immigration Service, Norway " "The Office of Secretary to Govt of Federation of Nigeria " "Pershing LLC, a BNY Mellon Company, USA " "State of Hawaii, Department of Human Services, USA" "State of Maine, USA " "The Antwerp Port Authority, Belgium " "TIAA-CREF, USA " "WESTMED Practice Partners, USA "
Book Synopsis Best Practices for Knowledge Workers: Innovation in Adaptive Case Management by : Nathaniel Palmer
Download or read book Best Practices for Knowledge Workers: Innovation in Adaptive Case Management written by Nathaniel Palmer and published by Future Strategies Inc.. This book was released on 2017-10-20 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: Best Practices for Knowledge Workers describes ACM, in non-technical terms, in the current era of digitization, Internet of Things (IoT), artificial intelligence (AI), intelligent BPMS and BPM Everywhere. Business readers will learn how support of adaptive, data-driven processes empowers knowledge workers to know in real-time what is happening at the edge points, and to take actions through the combination of rule-driven guidance and their own know-how. It is not a traditionally-automated system but intelligent automation, where technology doesn’t merely replace human decision-making but extends the reach of the knowledge worker; making IoT data actionable. Highly predictable work is easy to support using traditional programming techniques, while unpredictable work cannot be accurately scripted in advance, and thus requires the involvement of the knowledge workers themselves. The core element of Adaptive Case Management (ACM) is the support for real-time decision-making by knowledge workers. In award-winning case studies covering industries as a diverse as law enforcement, transportation, insurance, banking, state services, and healthcare, you will find instructive examples for how to transform your own organization. This important book follows these ground-breaking best-sellers on ACM; Thriving on Adaptability, Empowering Knowledge Workers, Taming the Unpredictable, How Knowledge Workers Get Things Done, and Mastering the Unpredictable and provides important papers by thought-leaders in this field, together with practical examples, detailed ACM case studies and product reviews
Book Synopsis The Complete Guide to Knowledge Management by : Edna Pasher
Download or read book The Complete Guide to Knowledge Management written by Edna Pasher and published by John Wiley & Sons. This book was released on 2011-02-08 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: A straightforward guide to leveraging your company's intellectual capital by creating a knowledge management culture The Complete Guide to Knowledge Management offers managers the tools they need to create an organizational culture that improves knowledge sharing, reuse, learning, collaboration, and innovation to ensure mesurable growth. Written by internationally recognized knowledge management pioneers, it addresses all those topics in knowledge management that a manager needs to ensure organizational success. Provides plenty of real-life examples and case studies Includes interviews with prominent managers who have successfully implemented knowledge management structures within their organizations Offers chapters composed of short theoretical explanations and practical methods that you can utilize, based primarily on hands-on author experience Taking an intellectual journey into knowledge management, beginning with an understanding of the concept of intellectual capital and how to establish an appropriate culture, this book looks at the human aspects of managing knowledge workers, promoting interactions for knowledge creation and sharing.
Download or read book Make Time written by Jake Knapp and published by Crown Currency. This book was released on 2018-09-25 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the New York Times bestselling authors of Sprint comes “a unique and engaging read about a proven habit framework [that] readers can apply to each day” (Insider, Best Books to Form New Habits). “If you want to achieve more (without going nuts), read this book.”—Charles Duhigg, author of The Power of Habit Nobody ever looked at an empty calendar and said, "The best way to spend this time is by cramming it full of meetings!" or got to work in the morning and thought, Today I'll spend hours on Facebook! Yet that's exactly what we do. Why? In a world where information refreshes endlessly and the workday feels like a race to react to other people's priorities faster, frazzled and distracted has become our default position. But what if the exhaustion of constant busyness wasn't mandatory? What if you could step off the hamster wheel and start taking control of your time and attention? That's what this book is about. As creators of Google Ventures' renowned "design sprint," Jake and John have helped hundreds of teams solve important problems by changing how they work. Building on the success of these sprints and their experience designing ubiquitous tech products from Gmail to YouTube, they spent years experimenting with their own habits and routines, looking for ways to help people optimize their energy, focus, and time. Now they've packaged the most effective tactics into a four-step daily framework that anyone can use to systematically design their days. Make Time is not a one-size-fits-all formula. Instead, it offers a customizable menu of bite-size tips and strategies that can be tailored to individual habits and lifestyles. Make Time isn't about productivity, or checking off more to-dos. Nor does it propose unrealistic solutions like throwing out your smartphone or swearing off social media. Making time isn't about radically overhauling your lifestyle; it's about making small shifts in your environment to liberate yourself from constant busyness and distraction. A must-read for anyone who has ever thought, If only there were more hours in the day..., Make Time will help you stop passively reacting to the demands of the modern world and start intentionally making time for the things that matter.
Download or read book One Tast List written by Barry Cousins and published by Entry Software. This book was released on 2008-01-01 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: One Task List is a concept that gets used by a wide range of project-driven organizations because it makes life easier for both Managers and Knowledge Workers. It's a simple idea, and this is the story of one organization making it work.
Book Synopsis Play Your Best Hand by : Faith Ralston
Download or read book Play Your Best Hand written by Faith Ralston and published by Simon and Schuster. This book was released on 2006-11-30 with total page 136 pages. Available in PDF, EPUB and Kindle. Book excerpt: The number of knowledge workers has doubled in the last decade. Unlike yesterday's workers their value is not measured in hours logged, but in how much quality and innovation they create for your organization. Talent is the new wildcard in today's competitive marketplace. If you want to tap your employee's full potential you have to manage differently. Play Your Best Hand shows you how to align knowledge worker's talents with strategic business goals. Using practical exercises and assessments, managers learn to apply strength-based leadership principles to leverage individual and team talents. Play Your Best Hand also covers: the four employee talent types key challenges of managing knowledge workers - and recommended solutions the five talent-based leadership principles and how to apply them and more! Play Your Best Hand is the innovative leadership approach you need to keep today's knowledge workers motivated and productive!
