How Does Jay Customer Affect Employee Job Stress And Job Satisfaction

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Organizational Behavior Challenges in the Tourism Industry

Author : Aydin, ?ule
Publisher : IGI Global
ISBN 13 : 1799814904
Total Pages : 524 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Organizational Behavior Challenges in the Tourism Industry by : Aydin, ?ule

Download or read book Organizational Behavior Challenges in the Tourism Industry written by Aydin, ?ule and published by IGI Global. This book was released on 2019-12-27 with total page 524 pages. Available in PDF, EPUB and Kindle. Book excerpt: Improving positive and reducing negative organizational behaviors in businesses are important in terms of organizational success as this will lead to an increase in employee organizational commitment and job satisfaction. Considering that the tourism industry has such a dynamic structure, it is obvious that behavioral issues in the industry need to be scrutinized. Organizational Behavior Challenges in the Tourism Industry is a collection of innovative research that aims to explore relevant theoretical frameworks in terms of organizational behavior issues and provides the opportunity for tourism organizations to understand their employees’ behavior. While highlighting topics including emotional labor, deviant behavior, and organizational cynicism, this book is ideally designed for hotel managers, tour directors, restaurateurs, travel agents, business managers, professionals, researchers, academicians, and students.

Jay Monty's Self-Help Book: Job Stress

Author : Jameson C. Montgomery
Publisher : Lulu.com
ISBN 13 : 0359748384
Total Pages : 26 pages
Book Rating : 4.3/5 (597 download)

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Book Synopsis Jay Monty's Self-Help Book: Job Stress by : Jameson C. Montgomery

Download or read book Jay Monty's Self-Help Book: Job Stress written by Jameson C. Montgomery and published by Lulu.com. This book was released on 2019-06-23 with total page 26 pages. Available in PDF, EPUB and Kindle. Book excerpt: Thousands of people every day endure stress from their jobs. Many jobs put pressure on their staff to exceed goals or meet metrics. If the job requirements aren't challenging enough, employees are often restricted with job flexibility. Employees are often monitored, lunches are prescheduled, and if that isn't bad enough, occurrences are given to employees if they call in sick. All these factors contribute to job-related stress which puts a strain on employees and management. Not everyone is at a position to immediately change jobs, or quit. This book will assist with tips and practices to manage day-to-day work challenges. No one should feel captured or controlled while trying to make a living. Engage the mind to commit to a regimen and develop a proper mental focus to conquer some, if not all job-related stress.

Organizational democracy, organizational participation, and employee ownership: Individual, organizational and societal outcomes

Download Organizational democracy, organizational participation, and employee ownership: Individual, organizational and societal outcomes PDF Online Free

Author : Wolfgang G. Weber
Publisher : Frontiers Media SA
ISBN 13 : 2832518427
Total Pages : 191 pages
Book Rating : 4.8/5 (325 download)

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Book Synopsis Organizational democracy, organizational participation, and employee ownership: Individual, organizational and societal outcomes by : Wolfgang G. Weber

Download or read book Organizational democracy, organizational participation, and employee ownership: Individual, organizational and societal outcomes written by Wolfgang G. Weber and published by Frontiers Media SA. This book was released on 2023-04-05 with total page 191 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Tourism Policy-Making in the Context of Contested Wicked Problems

Author : Christof Pforr
Publisher : Emerald Group Publishing
ISBN 13 : 1835499848
Total Pages : 373 pages
Book Rating : 4.8/5 (354 download)

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Book Synopsis Tourism Policy-Making in the Context of Contested Wicked Problems by : Christof Pforr

Download or read book Tourism Policy-Making in the Context of Contested Wicked Problems written by Christof Pforr and published by Emerald Group Publishing. This book was released on 2024-09-09 with total page 373 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume offers insights into pathways towards tourism sustainability, analysing current problem-solving capabilities and competences of governments to deal with specific tourism policy issues (or wicked problems) such as the climate emergency, tourism mobility, indigenous disadvantages, the COVID-19 pandemic, or the P2P economy.

Sustainable Human Resource Management

Author : Sita Vanka
Publisher : Springer Nature
ISBN 13 : 9811556563
Total Pages : 314 pages
Book Rating : 4.8/5 (115 download)

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Book Synopsis Sustainable Human Resource Management by : Sita Vanka

Download or read book Sustainable Human Resource Management written by Sita Vanka and published by Springer Nature. This book was released on 2020-08-13 with total page 314 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a multi-stakeholder perspective on sustainable HRM for the policymakers, managers and academics, addressing issues, approaches, research studies/frameworks and emerging patterns relating to the subject. It discusses various aspects of sustainability, such as making HR more responsible for ensuring sustainability focusing on the triple bottom line, characteristics of sustainable HRM, psychological contracts, emotional intelligence, and psychological capital. The book also explores organizational citizenship behavior, employment relations, employee engagement, sustainable leadership, disruptive HR practices, sustaining employee motivation, educational sustainability, sustainable career management, sustainable environment, employer and employee branding, sustainable organizations, organization culture, training for sustainability, sustainable employee performance, business sustainability and sustainable employability. It provides an update on the concept, processes, issues and emerging paradigms from multidimensional and cross-country perspectives to showcase sustainable HR practices, and appeals to the academics, practitioners and policymakers in the area of HRM.

Service Management and Marketing Principles

Author : Jay Kandampully
Publisher : Taylor & Francis
ISBN 13 : 1040025781
Total Pages : 188 pages
Book Rating : 4.0/5 (4 download)

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Book Synopsis Service Management and Marketing Principles by : Jay Kandampully

Download or read book Service Management and Marketing Principles written by Jay Kandampully and published by Taylor & Francis. This book was released on 2024-06-07 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores the service economy and challenges that all organizations face as goods and services make way for a world where customers (B2C) and businesses (B2B) seek seamless, thoughtful, and exceptional experiences. This book introduces readers to a range of interrelated topics and the application of service management and marketing theories which are fundamentally critical to the success of all enterprises seeking competitive advantage through enhanced customer experience. This book analyses management and marketing challenges in the service and experience economy and provides insights into how marketers and managers can strike a balance between supply, demand, price, and quality and leverage technology for operational efficiency and to better manage customer service and expectations. Through the coverage of critical foundational topics, from how value is created; the evolution of global economies from goods, services to experiences; foundations of customer-centric management; managing service workers; integrating human touch with high-tech service; and many others, the authors provide a holistic understanding of management in a complex, globally interconnected world. This book will be useful for students, researchers, and instructors of business management, marketing, commerce, and economics. It will also be of interest to professionals working in healthcare, retail, financial services, government hospitality, leisure, tourism, and other services.

Ask a Manager

Author : Alison Green
Publisher : Ballantine Books
ISBN 13 : 0399181822
Total Pages : 306 pages
Book Rating : 4.3/5 (991 download)

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Book Synopsis Ask a Manager by : Alison Green

Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

The Impact of Outsourcing on Employees: A Guide to Organisations.

Author : Jay Charara
Publisher : Lulu.com
ISBN 13 : 1411633016
Total Pages : 162 pages
Book Rating : 4.4/5 (116 download)

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Book Synopsis The Impact of Outsourcing on Employees: A Guide to Organisations. by : Jay Charara

Download or read book The Impact of Outsourcing on Employees: A Guide to Organisations. written by Jay Charara and published by Lulu.com. This book was released on 2004-08-10 with total page 162 pages. Available in PDF, EPUB and Kindle. Book excerpt: On Red River Ranch, terror sleeps - but not long. As investigators search for answers concerning a mysterious pregnancy among the horses and the disappearance of the two veterinarians on the ranch, a killer lurks in the shadows. On the eve of a national horse race, will investigators find the answers they need before the horses give birth - and what exactly grows inside. Alea Publishing Group is proud to present a first in d20 Modern Horror Adventures: - Links to two movie files (with sound) that can be shown to players to depict what thier investigators are actually seeing! - Links to sound effects (such as gunshots and a car crash) that can be heard during play to enhance the mood at that intense moment! - Eye-Openers (freaky little whammies that you can spring on investigators during the adventure. - 8 great maps (expect nothing less from Alea) and much more!

Product Plus

Author : Christopher H. Lovelock
Publisher : McGraw-Hill Companies
ISBN 13 :
Total Pages : 408 pages
Book Rating : 4.3/5 (97 download)

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Book Synopsis Product Plus by : Christopher H. Lovelock

Download or read book Product Plus written by Christopher H. Lovelock and published by McGraw-Hill Companies. This book was released on 1994 with total page 408 pages. Available in PDF, EPUB and Kindle. Book excerpt: Costs, to customers, he emphasizes, entail more than just money - they involve time, physical effort, and hassle, too. Innovation in service delivery requires rethinking the ways in which the firm and its customers interact and then reengineering traditional processes.

Handbook of Mental Health in the Workplace

Author : Jay C. Thomas
Publisher : SAGE Publications
ISBN 13 : 1452262721
Total Pages : 585 pages
Book Rating : 4.4/5 (522 download)

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Book Synopsis Handbook of Mental Health in the Workplace by : Jay C. Thomas

Download or read book Handbook of Mental Health in the Workplace written by Jay C. Thomas and published by SAGE Publications. This book was released on 2002-08-15 with total page 585 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organizations need to contend with issues related to disruptive psychopathological behavior that in years past may have been swept under the rug. Also, clinicians are more aware that their clients' mental health concerns are influenced by the workplace and that treatment without regard to what happens at work is not apt to be successful. The Handbook of Mental Health in the Workplace explores how psychological disorders impact the ability to work and recommends treatments and their likely side effects. It is designed to give the mental health clinician, I/O psychologist, and human resources manager the information they need to determine the employee's fitness for work and what, if any, accommodations may be needed.

Comprehensive Handbook of Psychological Assessment, Volume 4

Author : Jay C. Thomas
Publisher : John Wiley & Sons
ISBN 13 : 9780471416142
Total Pages : 700 pages
Book Rating : 4.4/5 (161 download)

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Book Synopsis Comprehensive Handbook of Psychological Assessment, Volume 4 by : Jay C. Thomas

Download or read book Comprehensive Handbook of Psychological Assessment, Volume 4 written by Jay C. Thomas and published by John Wiley & Sons. This book was released on 2003-09-18 with total page 700 pages. Available in PDF, EPUB and Kindle. Book excerpt: In one volume, the leading researchers in industrial/organizational assessment interpret the range of issues related to industrial/organizational tests, including test development and psychometrics, clinical applications, ethical and legal concerns, use with diverse populations, computerization, and the latest research. Clinicians and researchers who use these instruments will find this volume invaluable, as it contains the most comprehensive and up-to-date information available on this important aspect of practice.

Psychology of Adjustment

Author : Ronald Jay Cohen
Publisher : Allyn & Bacon
ISBN 13 : 9780205146772
Total Pages : 616 pages
Book Rating : 4.1/5 (467 download)

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Book Synopsis Psychology of Adjustment by : Ronald Jay Cohen

Download or read book Psychology of Adjustment written by Ronald Jay Cohen and published by Allyn & Bacon. This book was released on 1994 with total page 616 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a survey of the field of psychological adjustment with an emphasis on values, culture and our changing world. The text is built around topics that should be of interest to students, with the aim of giving them an understanding of how and why people act as they do, and helping them apply that understanding to everyday life, problems and concerns. It links academic psychology to application via the liberal use of news events, exploration of one's values, and an examination of the impact of culture as it relates to adjustment. There are self-assessment exercises and applications within each chapter.

The New Advantage

Author : Howard J. Morgan
Publisher : Bloomsbury Publishing USA
ISBN 13 : 1440844607
Total Pages : 225 pages
Book Rating : 4.4/5 (48 download)

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Book Synopsis The New Advantage by : Howard J. Morgan

Download or read book The New Advantage written by Howard J. Morgan and published by Bloomsbury Publishing USA. This book was released on 2016-03-28 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offering both a male and female perspective on the dilemmas women face in business, this book provides the benefits of high-level executive coaching to all women who want to take control of their careers and achieve their aspirations for corporate leadership. Despite efforts to increase diversity within Fortune 500 companies and larger numbers of highly motivated and educated women in the workforce, women remain vastly under-represented at the highest levels of corporate leadership. Only about 15 percent of women hold senior executive positions, and about 17 percent are represented on corporate boards; worldwide, only 3–4 percent of CEOs are women. These statistics are in spite of the fact that many companies are actively seeking to take advantage of the financial boost that gender balance at the corporate level brings: Companies that have women in leadership roles are showing higher performance in various measures of profitability, such as revenues, assets, and stockholder value. How can qualified women leaders overcome the myriad longstanding hurdles of the corporate environment and reach the top? Coauthored by executive coaches to some of corporate America's most notable leaders, this practical, research- and experience-based guide identifies the various barriers that block women from reaching positions of corporate leadership and offers readers specific strategies and approaches that they can utilize to advance themselves into the positions they want—and apply their talents and abilities at the very top. The chapters address very specific challenges for women in the business world, such as strengthening and leveraging their closest connections, including those with their mentors and their sponsors; understanding how "performance" means more than doing their jobs well; garnering positive attention and recognition for their efforts and results; and getting honest, practical feedback that will serve to advance their careers.

Sales Force Management

Author : Mark W. Johnston
Publisher : Routledge
ISBN 13 : 0415534615
Total Pages : 575 pages
Book Rating : 4.4/5 (155 download)

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Book Synopsis Sales Force Management by : Mark W. Johnston

Download or read book Sales Force Management written by Mark W. Johnston and published by Routledge. This book was released on 2013 with total page 575 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this latest edition of Sales Force Management, Mark Johnston and Greg Marshall continue to build on the tradition of excellence established by Churchill, Ford, and Walker, solidifying the book's position globally as the leading textbook in the field. It's a contemporary classic, fully updated for modern sales management practice. Including the Churchill, Ford, and Walker approach, the new edition also features: A strong focus on leadership, technology, innovation, ethics, and global business New material integrated throughout the book on multifaceted sales communication approaches, leadership, and the relationship between the marketing and sales functions Continued partnership with HR Chally, a global sales consultancy that supplies cutting-edge data for each chapter, allowing students to benefit from understanding and working with real-world applications of current sales force challenges Enhanced learning features, such as short and long cases to stimulate discussion, leadership challenges to assess students' ability to make decisions, role plays to allow students to learn by doing, and more Further resources for instructors and students are available at www.routledge.com/cw/johnston-9780415534628 .

Social Sciences Research Journal

Author :
Publisher :
ISBN 13 :
Total Pages : 576 pages
Book Rating : 4.:/5 (31 download)

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Book Synopsis Social Sciences Research Journal by :

Download or read book Social Sciences Research Journal written by and published by . This book was released on 2010 with total page 576 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Occupational Stress: Breakthroughs in Research and Practice

Author : Management Association, Information Resources
Publisher : IGI Global
ISBN 13 : 1799809552
Total Pages : 491 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Occupational Stress: Breakthroughs in Research and Practice by : Management Association, Information Resources

Download or read book Occupational Stress: Breakthroughs in Research and Practice written by Management Association, Information Resources and published by IGI Global. This book was released on 2019-11-01 with total page 491 pages. Available in PDF, EPUB and Kindle. Book excerpt: There are many different types and causes of trauma and stress in the workplace that can impact employee behavior and performance. Corporations have a social responsibility to assist in the overall wellbeing of their employees by ensuring that their leaders are emotionally intelligent and that their organization is compliant with moral business standards. Occupational Stress: Breakthroughs in Research and Practice examines the psychological, physical, and physiological effects of a negative work environment. It also explores how to cope with work-related stress. Highlighting a range of topics such as job satisfaction, work overload, and work-life balance, this publication is an ideal reference source for managers, professionals, researchers, academicians, and graduate-level students in a variety of fields.

Emerging Trends and Innovation in Business and Finance

Author : Rim El Khoury
Publisher : Springer Nature
ISBN 13 : 9819961017
Total Pages : 868 pages
Book Rating : 4.8/5 (199 download)

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Book Synopsis Emerging Trends and Innovation in Business and Finance by : Rim El Khoury

Download or read book Emerging Trends and Innovation in Business and Finance written by Rim El Khoury and published by Springer Nature. This book was released on 2023-10-28 with total page 868 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores diverse dimensions of innovation in business and finance from a micro as well as macro perspective through various case studies and analyses of trends. The previous decade is known as the era of digital transformation and innovation. The rise of new technologies is having an impact on the global trends and leading to innovation in business and finance. In this competitive market, businesses and financial institutions must be responsive to the trends in order to survive and thrive, governments must cope with the complex and uncertain environments by being smart, transforming service delivery, and implementing smart governance practices, and entrepreneurs and investors are faced with alternative sources of finance and investment. However, keeping up with these trends and innovations is fraught with its own set of challenges. Thus, it is important to analyze new and emerging technologies and innovations through a myriad of disciplinary lenses. This book not only expands conceptual understanding of digital transformation and innovation by presenting strong empirical evidence, but also by adding to the vigorous worldwide policy discussion on how to assist businesses in the digital transition. The book will be useful to scholars and researchers of business management, financial management, business economics, international business, human resources, and marketing. It will also be of interest to entrepreneurs, policymakers, academicians, and practitioners in the field.