How Dare You Manage? Seven Principles to Close the Ceo Skill Gap

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Publisher : BPS Books
ISBN 13 : 1927483697
Total Pages : 225 pages
Book Rating : 4.9/5 (274 download)

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Book Synopsis How Dare You Manage? Seven Principles to Close the Ceo Skill Gap by : Nick Forrest

Download or read book How Dare You Manage? Seven Principles to Close the Ceo Skill Gap written by Nick Forrest and published by BPS Books. This book was released on 2013-10 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: How dare you manage? These words are often on the tip of Nick Forrest's tongue as he consults for CEOs and other senior managers. Why? Because rare is the CEO who has been taught to manage large groups of employees -indeed, to be accountable for everything, for the entire organization. Now, in this new book, Forrest explores the seven CEO management principles by which CEOs can energize all of their employees to achieve high levels of productivity and outstanding results. The principles are: Create your strategy Choose your organization's functional structure Level the organization Define the work Manage your lateral relationships Build the required talent Make it all happen with effective management practices How Dare You Manage? dares you to do your best with the opportunity you always wanted by making waves, making decisions, and making sense. CARMINE MARCELLO, President and CEO, Hydro One Networks Inc. this book brings simplicity and clarity to the complex issues behind this challenge. RONALD D. CHARLES, Special Advisor, The Caldwell Partners International A must read for new and older CEOs alike RICK HOWES, President and Chief Executive Officer, Dundee Precious Metals Inc.

How Dare You Manage?

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Author :
Publisher : BPS Books
ISBN 13 : 1927483700
Total Pages : 252 pages
Book Rating : 4.9/5 (274 download)

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Book Synopsis How Dare You Manage? by : Nick Forrest

Download or read book How Dare You Manage? written by Nick Forrest and published by BPS Books. This book was released on 2013-10-17 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt: How dare you manage? These words are often on the tip of Nick Forrest's tongue as he consults for CEOs and other senior managers. Why? Because rare is the CEO who has been taught to manage large groups of employees -- indeed, to be accountable for everything, for the entire organization. Now, in this new book, Forrest explores the seven CEO management principles by which CEOs can energize all of their employees to achieve high levels of productivity and outstanding results. The principles are: Create your strategy Choose your organization's functional structure Level the organization Define the work Manage your lateral relationships Build the required talent Make it all happen with effective management practices

The Practice of Managerial Leadership

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Publisher : Xlibris Corporation
ISBN 13 : 1469190834
Total Pages : 399 pages
Book Rating : 4.4/5 (691 download)

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Book Synopsis The Practice of Managerial Leadership by : Nancy R. Lee

Download or read book The Practice of Managerial Leadership written by Nancy R. Lee and published by Xlibris Corporation. This book was released on 2017-08-31 with total page 399 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Practice of Managerial Leadership describes the comprehensive, science-based set of principles and practices called Requisite Organization, developed by Dr. Elliott Jaques and his colleagues through consulting research work over 55 years in 15 countries. Nancy Lee worked with Dr. Jaques for more than 20 years. The book is written for managers at all levels and is focused on the managerial role because this is where guidelines are most needed to accomplish the goals of the organization. The use of these ideas results in increased productivity and profitability, enhances trust and provides employees with a healthy working environment conducive to personal growth. His thinking was a monumental reformulation of the basis of human capacity and organizational structure, reflected in thirty books. Jaques not only posited different levels of conceptual thinking among human beings but also elaborated the curves of that thinking over an adult lifetime. In turn, his conceptualization gave rise to a new logic for organizational structure, an area that had had no logic for organizational leadership and accountability. Jaques work requires readers to take the necessary time to grasp his innovation. It also requires radical change in how executives are chosen and companies are organized. Like all new thinking his work necessitates testing the applications in ones own organization. But grasping complexity need not be an overwhelming task. In this book Nancy Lee, herself an organizational consultant long immersed in Jaques conceptualization efforts, has made his thinking much easier to grasp. That, in turn, should make this volume, highly useful to executives, consultants and graduate students who seek to make organizations more effective. Dr. Harry Levinson, Emeritus Clinical Professor of Psychology at Harvard Medical School has provided a brief background on Dr. Jaques.

7 Principles of Transformational Leadership

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Author :
Publisher : Red Wheel/Weiser
ISBN 13 : 1632659107
Total Pages : 214 pages
Book Rating : 4.6/5 (326 download)

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Book Synopsis 7 Principles of Transformational Leadership by : Hugh Blane

Download or read book 7 Principles of Transformational Leadership written by Hugh Blane and published by Red Wheel/Weiser. This book was released on 2017-05-23 with total page 214 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn to flourish as a leader so that a mindset of growth, optimism, and positivity spreads to your employees and shows up in the customer experience. In the world of work, the single greatest asset of successful individuals, teams, and organizations is their mindset—what happens in between their ears. It’s not the corporate strategy, the sales compensation plan, or the market segments they’re pursuing. It is what each leader, team member, and employee chooses to focus on, believe, and create for themselves and others. 7 Principles of Transformational Leadership presents the fundamental concepts whose implementation will result in dramatic revenue, performance, and relationship growth. Specifically, leaders will learn to: Live their professional and personal lives with unbridled purpose and passion. Execute strategic priorities more effectively and with accelerated results. Retain the brightest and best talent. Have employees, key stakeholders, and managers enthusiastically follow them. Be exemplars of innovation, growth, and positive mindsets. Cascade excellence throughout their organizations. You may have employees with all the talent in the world, but you’ll never achieve remarkable results until you change your employees’ mindset. 7 Principles of Transformational Leadership will help you convert your human potential into accelerated business results.

Scale

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Author :
Publisher : Penguin
ISBN 13 : 1591847249
Total Pages : 290 pages
Book Rating : 4.5/5 (918 download)

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Book Synopsis Scale by : Jeff Hoffman

Download or read book Scale written by Jeff Hoffman and published by Penguin. This book was released on 2014-08-14 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: Your concrete road map to rapidly grow your business and get your life back! Have you ever wanted to grow your business but held back because of fear that it would take over your life? As an owner, it’s all too common to feel you have to choose between your personal life and the success of your business. But the surprising truth is that the only way to truly scale and grow your company is to reduce its reliance on you. This means that, done right, scaling ensures that you can grow your business without sacrificing your life. Jeff Hoffman, a serial entrepreneur and former CEO in the Priceline (Priceline Yardsale) family of companies, and David Finkel, CEO of Maui Mastermind, a business coaching company with thousands of clients worldwide, offer a concrete road map for rapidly growing your business while also gaining more personal freedom. You’ll not only learn the best strategies to generate growth, but you’ll also get proven insider tips to sustain that growth through sound systems, empowered teams, and intelligent internal controls. Hoffman and Finkel will also show you how to overcome predictable obstacles in any pillar of your business—including sales, operations, and finance—with insight for building better lead-generation systems, managing cash flow, and retaining talent. You’ll learn how to: • Escape the Self-Employment Trap and build a business, not a job. • Systematize your business to reduce costs and increase capacity. • Ensure your company survives the “Hit by a Bus” test. • Uncover your company’s top leverage points (and execution strategies to implement what you discover). • Fund your growth with the seven cash flow commandments. • And much more. Scale offers a game plan to work less and get your business to produce more. Written by two worldclass entrepreneurs who have started, scaled, and successfully exited from multiple businesses, which collectively have generated tens of billions of dollars in sales, it gives you their bottom-line best ideas to effectively grow your company. If you have ever felt stuck in your business, not knowing the best way forward, this book is your mustread guide.

Execution

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Publisher : Crown Currency
ISBN 13 : 0307591468
Total Pages : 290 pages
Book Rating : 4.3/5 (75 download)

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Book Synopsis Execution by : Larry Bossidy

Download or read book Execution written by Larry Bossidy and published by Crown Currency. This book was released on 2009-11-10 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: #1 NEW YORK TIMES BESTSELLER • More than two million copies in print! The premier resource for how to deliver results in an uncertain world, whether you’re running an entire company or in your first management job. “A must-read for anyone who cares about business.”—The New York Times When Execution was first published, it changed the way we did our jobs by focusing on the critical importance of “the discipline of execution”: the ability to make the final leap to success by actually getting things done. Larry Bossidy and Ram Charan now reframe their empowering message for a world in which the old rules have been shattered, radical change is becoming routine, and the ability to execute is more important than ever. Now and for the foreseeable future: • Growth will be slower. But the company that executes well will have the confidence, speed, and resources to move fast as new opportunities emerge. • Competition will be fiercer, with companies searching for any possible advantage in every area from products and technologies to location and management. • Governments will take on new roles in their national economies, some as partners to business, others imposing constraints. Companies that execute well will be more attractive to government entities as partners and suppliers and better prepared to adapt to a new wave of regulation. • Risk management will become a top priority for every leader. Execution gives you an edge in detecting new internal and external threats and in weathering crises that can never be fully predicted. Execution shows how to link together people, strategy, and operations, the three core processes of every business. Leading these processes is the real job of running a business, not formulating a “vision” and leaving the work of carrying it out to others. Bossidy and Charan show the importance of being deeply and passionately engaged in an organization and why robust dialogues about people, strategy, and operations result in a business based on intellectual honesty and realism. With paradigmatic case histories from the real world—including examples like the diverging paths taken by Jamie Dimon at JPMorgan Chase and Charles Prince at Citigroup—Execution provides the realistic and hard-nosed approach to business success that could come only from authors as accomplished and insightful as Bossidy and Charan.

Can We Talk?

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Author :
Publisher : Kogan Page Publishers
ISBN 13 : 1398601314
Total Pages : 229 pages
Book Rating : 4.3/5 (986 download)

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Book Synopsis Can We Talk? by : Roberta Chinsky Matuson

Download or read book Can We Talk? written by Roberta Chinsky Matuson and published by Kogan Page Publishers. This book was released on 2021-09-03 with total page 229 pages. Available in PDF, EPUB and Kindle. Book excerpt: WINNER: Independent Press Award 2022 - Career Are you avoiding an uncomfortable conversation at work? If you're an executive or a team leader, strengthening your organization's ability to have difficult conversations is necessary and worth the discomfort. The key to successful dialogue starts and ends with changing the conversation. Recognizing that it takes two people to engage in meaningful outcomes, Can We Talk? outlines what each contributor needs to do to achieve the best possible result. Using examples from everyday work situations, this book offers guidance on how to create the right conditions for a meaningful discussion. The author identifies the seven key principles that enable both parties to gain a deeper understanding of what the other person may be thinking and will help establish their point of view more clearly: confidence, clarity, compassion, curiosity, compromise, credibility, courage. Can We Talk? includes examples and advice from those who have been there and thrived, as well as lessons learned from conversation failures and example scripts of productive conversations. Readers will learn how to prepare, start and manage the potentially challenging exchange of words that typically occur at work, and come away with an understanding that for any conversation to take place, both parties must be engaged.

Principles of Management

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Publisher :
ISBN 13 : 9781998109166
Total Pages : 0 pages
Book Rating : 4.1/5 (91 download)

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Book Synopsis Principles of Management by : David S. Bright

Download or read book Principles of Management written by David S. Bright and published by . This book was released on 2023-05-16 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Black & white print. Principles of Management is designed to meet the scope and sequence requirements of the introductory course on management. This is a traditional approach to management using the leading, planning, organizing, and controlling approach. Management is a broad business discipline, and the Principles of Management course covers many management areas such as human resource management and strategic management, as well as behavioral areas such as motivation. No one individual can be an expert in all areas of management, so an additional benefit of this text is that specialists in a variety of areas have authored individual chapters.

Scaling Up Excellence

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Publisher : Crown Currency
ISBN 13 : 0385347030
Total Pages : 368 pages
Book Rating : 4.3/5 (853 download)

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Book Synopsis Scaling Up Excellence by : Robert I. Sutton

Download or read book Scaling Up Excellence written by Robert I. Sutton and published by Crown Currency. This book was released on 2014-02-04 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: Wall Street Journal Bestseller "The pick of 2014's management books." –Andrew Hill, Financial Times "One of the top business books of the year." –Harvey Schacter, The Globe and Mail Bestselling author, Robert Sutton and Stanford colleague, Huggy Rao tackle a challenge that determines every organization’s success: how to scale up farther, faster, and more effectively as an organization grows. Sutton and Rao have devoted much of the last decade to uncovering what it takes to build and uncover pockets of exemplary performance, to help spread them, and to keep recharging organizations with ever better work practices. Drawing on inside accounts and case studies and academic research from a wealth of industries-- including start-ups, pharmaceuticals, airlines, retail, financial services, high-tech, education, non-profits, government, and healthcare-- Sutton and Rao identify the key scaling challenges that confront every organization. They tackle the difficult trade-offs that organizations must make between whether to encourage individualized approaches tailored to local needs or to replicate the same practices and customs as an organization or program expands. They reveal how the best leaders and teams develop, spread, and instill the right mindsets in their people-- rather than ruining or watering down the very things that have fueled successful growth in the past. They unpack the principles that help to cascade excellence throughout an organization, as well as show how to eliminate destructive beliefs and behaviors that will hold them back. Scaling Up Excellence is the first major business book devoted to this universal and vexing challenge and it is destined to become the standard bearer in the field.

CEO Excellence

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Publisher : Simon and Schuster
ISBN 13 : 1982179678
Total Pages : 384 pages
Book Rating : 4.9/5 (821 download)

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Book Synopsis CEO Excellence by : Carolyn Dewar

Download or read book CEO Excellence written by Carolyn Dewar and published by Simon and Schuster. This book was released on 2022-03-15 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Based on extensive interviews with today's . . . corporate leaders, this look at how the best CEOs do their jobs focuses on the mindsets and actions that foster an environment of excellence"--

The 27 Challenges Managers Face

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 111872559X
Total Pages : 256 pages
Book Rating : 4.1/5 (187 download)

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Book Synopsis The 27 Challenges Managers Face by : Bruce Tulgan

Download or read book The 27 Challenges Managers Face written by Bruce Tulgan and published by John Wiley & Sons. This book was released on 2014-09-09 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: For more than twenty years, management expert Bruce Tulgan has been asking, “What are the most difficult challenges you face when it comes to managing people?” Regardless of industry or job title, managers cite the same core issues—27 recurring challenges: the superstar whom the manager is afraid of losing, the slacker whom the manager cannot figure out how to motivate, the one with an attitude problem, and the two who cannot get along, to name just a few. It turns out that when things are going wrong in a management relationship, the common denominator is almost always unstructured, low substance, hit-or-miss communication. The real problem is that most managers are “managing on autopilot” without even realizing it—until something goes wrong. And if you are managing on autopilot, then something almost always does. The 27 Challenges Managers Face shows exactly how to break the vicious cycle and gain control of management relationships. No matter what the issue, Tulgan shows that the fundamentals are all you need. The very best managers hold ongoing one-on-one conversations that make expectations clear, track performance, offer feedback, and hold people accountable. For every workplace problem—even the most awkward and difficult—The 27 Challenges Managers Face shows how to tailor conversations to solve situations familiar to every manager. Tulgan offers clear approaches for turning around bad attitudes, reducing friction and conflict, improving low performers, retaining top performers, and even addressing your own personal burnout. The 27 Challenges Managers Face is an indispensable resource for managers at all levels, one anyone managing anyone will want to keep on hand. One challenge at a time, you’ll see how the most effective managers use the fundamentals of management to proactively resolve (nearly) any problem a manager could face.

The Seven Habits of Highly Effective People

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Author :
Publisher : Macmillan Reference USA
ISBN 13 : 9780783881157
Total Pages : 572 pages
Book Rating : 4.8/5 (811 download)

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Book Synopsis The Seven Habits of Highly Effective People by : Stephen R. Covey

Download or read book The Seven Habits of Highly Effective People written by Stephen R. Covey and published by Macmillan Reference USA. This book was released on 1997 with total page 572 pages. Available in PDF, EPUB and Kindle. Book excerpt: A revolutionary guidebook to achieving peace of mind by seeking the roots of human behavior in character and by learning principles rather than just practices. Covey's method is a pathway to wisdom and power.

Build an A-Team

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Publisher : Harvard Business Press
ISBN 13 : 1633693651
Total Pages : 190 pages
Book Rating : 4.6/5 (336 download)

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Book Synopsis Build an A-Team by : Whitney Johnson

Download or read book Build an A-Team written by Whitney Johnson and published by Harvard Business Press. This book was released on 2018-05-01 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lead each person on your team up the learning curve. What's the secret to having an engaged and productive team? It's having a plan for developing all employees--no matter where they are on their personal learning curves. Better morale and higher performance happen through learning, argues Whitney Johnson. In over twenty years of coaching, investing, and consulting, Johnson has seen that employees need continuous learning and fresh challenges to stay motivated. The best bosses know this, and they know how to make it happen by thoughtfully designing people’s jobs around the skills they have today as well as the skills they'll need to be even more valuable tomorrow. That's how entire organizations stay competitive in an unpredictable, rapidly changing business environment. In this book, Johnson explains how to become one of those bosses and how to build your A-team by: Identifying what your employees already know and what they need to learn Designing their jobs to maximize engagement and learning Applying a seven-step process for leading each person up their learning curve We all want opportunities to learn, experiment, and grow in our jobs. When our bosses work with us to help us leap to new challenges, the result is a team that knows how to thrive, no matter what the future holds.

Results

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Publisher : Crown Business
ISBN 13 : 0307337316
Total Pages : 256 pages
Book Rating : 4.3/5 (73 download)

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Book Synopsis Results by : Bruce A. Pasternack

Download or read book Results written by Bruce A. Pasternack and published by Crown Business. This book was released on 2005-10-18 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every company has a personality. Does yours help or hinder your results? Does it make you fit for growth? Find out by taking the quiz that’s helped 50,000 people better understand their organizations at OrgDNA.com and to learn more about Organizational DNA. Just as you can understand an individual’s personality, so too can you understand a company’s type—what makes it tick, what’s good and bad about it. Results explains why some organizations bob and weave and roll with the punches to consistently deliver on commitments and produce great results, while others can’t leave their corner of the ring without tripping on their own shoelaces. Gary Neilson and Bruce Pasternack help you identify which of the seven company types you work for—and how to keep what’s good and fix what’s wrong. You’ll feel the shock of recognition (“That’s me, that’s my company”) as you find out whether your organization is: • Passive-Aggressive (“everyone agrees, smiles, and nods, but nothing changes”): entrenched underground resistance makes getting anything done like trying to nail Jell-O to the wall • Fits-and-Starts (“let 1,000 flowers bloom”): filled with smart people pulling in different directions • Outgrown (“the good old days meet a brave new world”): reacts slowly to market developments, since it’s too hard to run new ideas up the flagpole • Overmanaged (“we’re from corporate and we’re here to help”): more reporting than working, as managers check on their subordinates’ work so they can in turn report to their bosses • Just-in-Time (“succeeding, but by the skin of our teeth”): can turn on a dime and create real breakthroughs but also tends to burn out its best and brightest • Military Precision (“flying in formation”): executes brilliant strategies but usually does not deal well with events not in the playbook • Resilient (“as good as it gets”): flexible, forward-looking, and fun; bounces back when it hits a bump in the road and never, ever rests on its laurels For anyone who’s ever said, “Wow, that’s a great idea, but it’ll never happen here” or “Whew, we pulled it off again, but I’m tired of all this sprinting,” Results provides robust, practical ideas for becoming and remaining a resilient business. Also available as an eBook From the Hardcover edition.

High Performance Habits

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Author :
Publisher : Hay House, Inc
ISBN 13 : 1401952852
Total Pages : 401 pages
Book Rating : 4.4/5 (19 download)

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Book Synopsis High Performance Habits by : Brendon Burchard

Download or read book High Performance Habits written by Brendon Burchard and published by Hay House, Inc. This book was released on 2017-09-19 with total page 401 pages. Available in PDF, EPUB and Kindle. Book excerpt: THESE HABITS WILL MAKE YOU EXTRAORDINARY. Twenty years ago, author Brendon Burchard became obsessed with answering three questions: 1. Why do some individuals and teams succeed more quickly than others and sustain that success over the long term? 2. Of those who pull it off, why are some miserable and others consistently happy on their journey? 3. What motivates people to reach for higher levels of success in the first place, and what practices help them improve the most After extensive original research and a decade as the world’s leading high performance coach, Burchard found the answers. It turns out that just six deliberate habits give you the edge. Anyone can practice these habits and, when they do, extraordinary things happen in their lives, relationships, and careers. Which habits can help you achieve long-term success and vibrant well-being no matter your age, career, strengths, or personality? To become a high performer, you must seek clarity, generate energy, raise necessity, increase productivity, develop influence, and demonstrate courage. The art and science of how to do all this is what this book is about. Whether you want to get more done, lead others better, develop skill faster, or dramatically increase your sense of joy and confidence, the habits in this book will help you achieve it faster. Each of the six habits is illustrated by powerful vignettes, cutting-edge science, thought-provoking exercises, and real-world daily practices you can implement right now. If you’ve ever wanted a science-backed, heart-centered plan to living a better quality of life, it’s in your hands. Best of all, you can measure your progress. A link to a free professional assessment is included in the book.

Mind Tools for Managers

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1119374472
Total Pages : 272 pages
Book Rating : 4.1/5 (193 download)

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Book Synopsis Mind Tools for Managers by : James Manktelow

Download or read book Mind Tools for Managers written by James Manktelow and published by John Wiley & Sons. This book was released on 2018-04-10 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: The manager's must-have guide to excelling in all aspects of the job Mind Tools for Managers helps new and experienced leaders develop the skills they need to be more effective in everything they do. It brings together the 100 most important leadership skills—as voted for by 15,000 managers and professionals worldwide—into a single volume, providing an easy-access solutions manual for people wanting to be the best manager they can be. Each chapter details a related group of skills, providing links to additional resources as needed, plus the tools you need to put ideas into practice. Read beginning-to-end, this guide provides a crash course on the essential skills of any effective manager; used as a reference, its clear organization allows you to find the solution you need quickly and easily. Success in a leadership position comes from results, and results come from the effective coordination of often competing needs: your organization, your client, your team, and your projects. These all demand time, attention, and energy, and keeping everything running smoothly while making the important decisions is a lot to handle. This book shows you how to manage it all, and manage it well, with practical wisdom and expert guidance. Build your ideal team and keep them motivated Make better decisions and boost your strategy game Manage both time and stress to get more done with less Master effective communication, facilitate innovation, and much more Managers wear many hats and often operate under a tremendously diverse set of job duties. Delegation, prioritization, strategy, decision making, communication, problem solving, creativity, time management, project management and stress management are all part of your domain. Mind Tools for Managers helps you take control and get the best out of your team, your time, and yourself.

Leadership Presence (HBR Emotional Intelligence Series)

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Author :
Publisher : Harvard Business Press
ISBN 13 : 1633696251
Total Pages : 91 pages
Book Rating : 4.6/5 (336 download)

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Book Synopsis Leadership Presence (HBR Emotional Intelligence Series) by : Harvard Business Review

Download or read book Leadership Presence (HBR Emotional Intelligence Series) written by Harvard Business Review and published by Harvard Business Press. This book was released on 2018-04-17 with total page 91 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lead with charisma and confidence. Many leaders consider "executive presence" a make-or-break factor in high-powered promotions. But what is this elusive quality, and how do you develop it? This book explains how to build the charisma, confidence, and decisiveness that top leaders project. Whether you're delivering a critical presentation or managing a hectic meeting, you'll be inspired to approach the situation with new strength. This volume includes the work of: Deborah Tannen Amy J. C. Cuddy Amy Jen Su This collection of articles includes "Deconstructing Executive Presence," by John Beeson; "How New Managers Can Send the Right Leadership Signals," by Amy Jen Su; "To Sound Like a Leader, Think About What You Say, and How and When You Say It," by Rebecca Shambaugh; "Connect, Then Lead," by Amy J. C. Cuddy, Matthew Kohut, and John Neffinger; "The Power of Talk: Who Gets Heard and Why," by Deborah Tannen; and "Too Much Charisma Can Make Leaders Look Less Effective," by Jasmine Vergauwe, Bart Wille, Joeri Hofmans, Robert B. Kaiser, and Filip De Fruyt. HOW TO BE HUMAN AT WORK. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.