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Book Synopsis The Cornell School of Hotel Administration on Hospitality by : Michael C. Sturman
Download or read book The Cornell School of Hotel Administration on Hospitality written by Michael C. Sturman and published by John Wiley & Sons. This book was released on 2011-03-31 with total page 519 pages. Available in PDF, EPUB and Kindle. Book excerpt: This cutting edge and comprehensive book with contributions from the star faculty of Cornell University's School of Hotel Administration offers the latest thinking on the best practices and strategies for hospitality management. A must for students and professionals seeking to enter or expand their reach in the hospitality industry, The Cornell School of Hotel Administration on Hospitality delivers the authoritative advice you need to: Develop and manage a multinational career and become a leader in the hospitality industry Maximize profits from franchise agreements, management contracts, and leases Understand and predict customer choices, and motivate your staff to provide outstanding service Manage hospitality businesses and the real estate underlying the businesses Control costs, coordinate branding strategy, and manage operations across multiple locations
Book Synopsis Hotel Management and Operations by : Denney G. Rutherford
Download or read book Hotel Management and Operations written by Denney G. Rutherford and published by John Wiley & Sons Incorporated. This book was released on 1990 with total page 381 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides a broad range of research and commentary on issues in the management of modern hotel departments for students. Covers changes in the industry reflecting the economy, organizational design, interdepartmental conflict in hotels, food and beverages, entertainment, front office management, marketing, financial control, and managing human resources. Includes numerous examples and case histories. Annotation copyright by Book News, Inc., Portland, OR
Book Synopsis The Management of Hotel Operations by : Peter Jones
Download or read book The Management of Hotel Operations written by Peter Jones and published by Weidenfeld & Nicolson. This book was released on 1989 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Hotel Management and Operations by : Michael J. O'Fallon
Download or read book Hotel Management and Operations written by Michael J. O'Fallon and published by John Wiley & Sons. This book was released on 2010-01-12 with total page 513 pages. Available in PDF, EPUB and Kindle. Book excerpt: This newly updated edition is a compilation of readings, divided into nine sections, each examining a specific hotel department or activity. Each topic is examined through a variety of viewpoints on the duties, responsibilities, problems, and opportunities encountered there. Multidimensional case studies, taking a practical approach, challenge readers to identify the central issues involved in complex management problems, understand the structure and resources of the department in question, and find solutions that may help in managing other hotel resources and departments.
Book Synopsis The Routledge Handbook of Hotel Chain Management by : Maya Ivanova
Download or read book The Routledge Handbook of Hotel Chain Management written by Maya Ivanova and published by Routledge. This book was released on 2016-05-05 with total page 567 pages. Available in PDF, EPUB and Kindle. Book excerpt: Understanding the global hotel business is not possible without paying specific attention to hotel chain management and dynamics. Chains are big business, approximately 80 percent of hotels currently being constructed around the world are chain affiliated and, in 2014, the five largest brands held over a one million rooms. The high economic importance of the hotel chains and their global presence justifies the academic research in the field however, despite this, there is no uniform coverage in the current body of literature. This Handbook aids in filling the gap by exploring and critically evaluates the debates, issues and controversies of all aspects of hotel chains from their nature, fundamentals of existence and operation, expansion, strategic and operational aspects of their activities and geographical presence. It brings together leading specialists from range of disciplinary backgrounds and regions to provide state-of-the-art theoretical reflection and empirical research on current issues and future debates. Each of the five inter-related section explores and evaluates issues that are of extreme importance to hotel chain management, focusing on theoretical issues, the expansion of hotel chains, strategic and operational issues, the view point of the individual affiliated hotel and finally the current and future debates in the theory and practice of hotel chain management arising from globalisation, demographic trends, sustainability, and new technology development. It provides an invaluable resource for all those with an interest in hotel management, hospitality, tourism and business encouraging dialogue across disciplinary boundaries and areas of study. This is essential reading for students, researchers and academics of Hospitality as well as those of Tourism, Marketing, Business and Events Management.
Book Synopsis Hotel Sales and Revenue Management Book 2.0 by : Carol Verret
Download or read book Hotel Sales and Revenue Management Book 2.0 written by Carol Verret and published by iUniverse. This book was released on 2008 with total page 162 pages. Available in PDF, EPUB and Kindle. Book excerpt: Hotel Sales and Revenue Management Book 2.0 reflects the changes that Web 2.0 has brought to the hotel industry. Web 2.0 represents a seismic shift in how hotel sales, marketers and revenue managers perform their jobs-separating those that will be average and those that will be awesome! The travel and hospitality industry has had an intricate relationship with the internet since the advent of the Online Travel Agencies such as Expedia, Travelocity, etc. Far more than most industries, the impacting Web 2.0 has been swift and become embedded in the fabric of how the hotel industry conducts business. Do the basics still matter? Yes, but the basics have morphed into a new dynamic driven by changes in the buying habits of customers that increasingly use the internet and social media to make their choices. This shift applies to all segments-from the leisure traveler to the sophisticated meeting planner professionals. Understanding this shift, its evolution and applying the new basics, this book provides a handbook for succeeding in a Web 2.0 world. It is an exciting way and creative approach to hotel sales and revenue management!
Book Synopsis Food and Beverage Management in the Luxury Hotel Industry by : Sylvain Boussard
Download or read book Food and Beverage Management in the Luxury Hotel Industry written by Sylvain Boussard and published by Business Expert Press. This book was released on 2021-02-16 with total page 205 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is an introduction to the management of food and beverage operations within a luxury hotel environment. It provides detailed coverage of operational areas within the food and beverage department, based on multiple real industry examples, allowing the reader to grasp the intricacies of the day-to-day running of outlets. Food and Beverage Management in the Luxury Hotel Industry is a reference for any hospitality management student wishing to gain sufficient knowledge in the subject, to conduct a quantitative and qualitative analysis of the department, through revenue and cost management, and quality audits. It also looks at the various trends shaping the industry today, particularly focusing on sustainability issues and ethical concerns.
Book Synopsis Hotel Accommodation Management by : Roy C. Wood
Download or read book Hotel Accommodation Management written by Roy C. Wood and published by Routledge. This book was released on 2017-10-10 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book offers students a uniquely concise, accessible and comprehensive introduction to hotel accommodation management that covers the range of managerial subjects and disciplines in the sector. The book focuses on enduring aspects of the accommodation management function (front office management, housekeeping, revenue management); the changing context of hotel accommodation provision (the move to ‘asset light’, the supply of accommodation, trends in hotel investment and asset management, the challenges engendered by social media and the collaborative economy to the hotel market); and the role of accommodation in additional and integrated facilities and markets (spas, resorts, MICE markets). International case studies illustrating examples of practice in the industry are integrated throughout, along with study questions and other features to aid understanding and problem solving. This is essential reading for all hospitality and hotel management students.
Book Synopsis Hotel Revenue Management by : Dave Roberts
Download or read book Hotel Revenue Management written by Dave Roberts and published by Business Expert Press. This book was released on 2022-01-27 with total page 183 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book guides the reader from the building blocks of revenue management, to pricing science and merchandising, and to broader issues of setting objectives in support of a revenue strategy. The discipline is evolving, and that evolution has been accelerated by the COVID-19 pandemic. Leaders in hotel revenue management, and more broadly in sales & marketing, need to understand these changes, and lead and adapt accordingly. This will require a strong foundation in analytics–not just modeling, but also business analytics in support of a holistic strategy. As more of the tactics of revenue management are executed through automation, and powered by machine learning, revenue managers will become more focused on strategy and will need to think about revenue management in the context of marketing, loyalty, and distribution. As the strategy component of the discipline increases, so too must the breadth of knowledge of revenue managers.
Book Synopsis Professional Hotel Management by : J M S Negi
Download or read book Professional Hotel Management written by J M S Negi and published by S. Chand Publishing. This book was released on 2002 with total page 957 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book, an essential text for hospitality management students, examines the relevance and applications of general management theory and principles to hospitality organizations. Using contemporary material and case studies, the book indicates ways in which performance may be improved through better use of human resources. Rigorous academic theory is related to hospitality practice, based on the authors' great knowledge of the hospitality industry. The text takes a vocational basis and the illustration of the theory with the real-life examples of hospitality management in action provides a solid and stimulating introduction to the subject.
Author :Management Development Centre of Hong Kong Publisher :Chinese University Press ISBN 13 :9789622017344 Total Pages :150 pages Book Rating :4.0/5 (173 download)
Book Synopsis Hong Kong Management Cases in Hotel Management by : Management Development Centre of Hong Kong
Download or read book Hong Kong Management Cases in Hotel Management written by Management Development Centre of Hong Kong and published by Chinese University Press. This book was released on 1996 with total page 150 pages. Available in PDF, EPUB and Kindle. Book excerpt: Until recently, very few case books are written about Hong Kong's hotel management. Most case books have drawn their materials from North America and Europe. There are very few which reflect the local situation familiar to readers in Hong Kong. To remedy this situation, the Case Clearing House of Hong Kong encouraged local authors to write cases based on true-to-life Hong Kong situations. Managers in the hospitality industry will find the situations presented in the book similar to those they face in their work and will be able to learn from the discussions of the cases presented. Students will find the cases a useful means of enhancing their understanding of hospitality management practice in Hong Kong.
Book Synopsis Educational Strategies for the Next Generation Leaders in Hotel Management by : Feng, Jiuguang
Download or read book Educational Strategies for the Next Generation Leaders in Hotel Management written by Feng, Jiuguang and published by IGI Global. This book was released on 2015-04-30 with total page 424 pages. Available in PDF, EPUB and Kindle. Book excerpt: As the hospitality industry continues to grow, managers and educators are faced with the task of preparing future hospitality professionals for a rewarding but challenging career. Due to the impact of an ever-changing economy on the industry as a whole, the education of hotel managers and professionals has become an increasingly important area of study. Educational Strategies for the Next Generation Leaders in Hotel Management combines practical experience with the effective pedagogical approaches being implemented in higher learning institutions and hospitality programs internationally. Highlighting key issues surrounding the current and future scope of hotel management and the skills and knowledge necessary for career success in the hospitality industry, this publication is an essential reference source for hospitality managers, educators, and students interested in the future of the industry and the best practices for hospitality education. This publication features timely, research-based chapters and analysis relevant to topics in the hospitality industry including, but not limited to, craft-based learning, e-learning, higher education, hospitality management, human resources, opening delays, professional development, six sigma, women in global leadership, and work integrated learning.
Book Synopsis Hotel Management Entrance Exam by : Arihant Experts
Download or read book Hotel Management Entrance Exam written by Arihant Experts and published by Arihant Publications India limited. This book was released on 2021-07-14 with total page 782 pages. Available in PDF, EPUB and Kindle. Book excerpt: 1. The ultimate guide for the preparation of NCHMCT - JEE for B.Sc. Course 2. The book is divided into 5 sections 3. Good number of question have been provided for practice 4. 3 solved Papers, 8 section tests and 3 crack sets are given for thorough practice 5. Answers to section tests and crack sets are given for the complete assistance 6. Group Discussion and personal interview section is mention to make you well prepared Presenting the revised and updated edition of "Ultimate guide for Hotel Management" that is comprehensively covering the complete syllabi of Hotel Management and Hospitality Administration Entrance Examination. In order to build to strong theoretical concepts, it is divided into 5 sections: English Language and Comprehension, Reasoning and Logical Deduction, Numerical Ability, General Awareness, Service Aptitude. Each section ends with 2 section Tests for the quick revision of topics read. Group Discussion & Personal Interviews have been allotted in a different section providing guidance for the final selection of the students. Solved Papers and Crack sets are given for the complete practice also providing the insights of the question and exam pattern. Well detailed and explained answers are given for every Section Tests and Crack Sets for quick revision. TOC Solved Paper (2021-2018), English Language and Comprehension, Reasoning and Logical Deduction, Numerical Ability, General Awareness, Service Aptitude, Group Discussion & Personal Interviews, Crack Sets (1-3), Answers to Section Tests and Crack Sets (1-3).
Book Synopsis Hospitality Management Education by : Kaye Sung Chon
Download or read book Hospitality Management Education written by Kaye Sung Chon and published by Routledge. This book was released on 2013-04-03 with total page 303 pages. Available in PDF, EPUB and Kindle. Book excerpt: Help students succeed now and in the future in any aspect of the hospitality field! Hospitality Management Education focuses on the academic aspect of hospitality--the mechanisms of hospitality education programs, their missions, their constituents, and the outcomes of their efforts. This book examines why people study hospitality management, the vast opportunities the field offers, and ways to best prepare students for a career in the industry or in academia. Within Hospitality Management Education, you'll find exhibits, figures, tables, and insight into innovative practice methods that will strengthen your skills as an educator and contributor to the growing success of this discipline. Containing research and first-hand accounts, Hospitality Management Education offers you insight into qualities and strategies that make educators or employees effective and successful in the industry. You'll find useful information to help you better prepare students and enhance your teaching skills, such as: understanding the history and advances of hospitality management education during the past 75 years stressing the difference between the hospitality industry and other industries to help prospective hospitality students understand the unique rigors of hospitality examining degree programs in the United Kingdom, Australia, and the United States to identify common global teaching trends, differences, and program outcomes enhancing student learning and education programs by linking academic hospitality programs to industry through internships, involvement with industry associations, and advisory councils assuring quality in academic programs through accreditation, certification, outside peer reviews, outside reviews by the industry, and administrative reviews of the faculty preparing for a professional academic career through strategic career planning, networking, and targeting hospitality programs Hospitality Management Education discusses educational trends as a whole over the past decade to give you insight into future directions of hospitality such as increased specialization, growing numbers of faculty, more funding, and increased academic focus on research and scholarship. In this valuable volume, you'll find methods and suggestions that will make you a more knowledgeable and effective educator!
Book Synopsis The Routledge Handbook of Hotel Chain Management by : Maya Ivanova
Download or read book The Routledge Handbook of Hotel Chain Management written by Maya Ivanova and published by Routledge. This book was released on 2016-05-05 with total page 721 pages. Available in PDF, EPUB and Kindle. Book excerpt: Understanding the global hotel business is not possible without paying specific attention to hotel chain management and dynamics. Chains are big business, approximately 80 percent of hotels currently being constructed around the world are chain affiliated and, in 2014, the five largest brands held over a one million rooms. The high economic importance of the hotel chains and their global presence justifies the academic research in the field however, despite this, there is no uniform coverage in the current body of literature. This Handbook aids in filling the gap by exploring and critically evaluates the debates, issues and controversies of all aspects of hotel chains from their nature, fundamentals of existence and operation, expansion, strategic and operational aspects of their activities and geographical presence. It brings together leading specialists from range of disciplinary backgrounds and regions to provide state-of-the-art theoretical reflection and empirical research on current issues and future debates. Each of the five inter-related section explores and evaluates issues that are of extreme importance to hotel chain management, focusing on theoretical issues, the expansion of hotel chains, strategic and operational issues, the view point of the individual affiliated hotel and finally the current and future debates in the theory and practice of hotel chain management arising from globalisation, demographic trends, sustainability, and new technology development. It provides an invaluable resource for all those with an interest in hotel management, hospitality, tourism and business encouraging dialogue across disciplinary boundaries and areas of study. This is essential reading for students, researchers and academics of Hospitality as well as those of Tourism, Marketing, Business and Events Management.
Book Synopsis Human Resource Management in the Hotel Industry by : Kim Hoque
Download or read book Human Resource Management in the Hotel Industry written by Kim Hoque and published by Routledge. This book was released on 2013-01-11 with total page 181 pages. Available in PDF, EPUB and Kindle. Book excerpt: Most up-to-date survey of the hotel industry in relation to HRM and is very well written Breaks new ground by testing the extent to which HRm has been adopted within the hotel industry, and by providing a systematic assessment of both the factors influencing hrm decision making and the relationship between hrm and performance in the hotel industry. It contains an excellent summary of the debate on HRm and business performance which extends the relevance well beyond the hotel sector.
Author :Dr. Eileen L. Guerra - Papellero Publisher :Partridge Publishing Singapore ISBN 13 :1543753434 Total Pages :91 pages Book Rating :4.5/5 (437 download)
Book Synopsis The Hotel Industry’s Retention Management’s Success Factors of Selected Major Hotels in Abu Dhabi, United Arab Emirates by : Dr. Eileen L. Guerra - Papellero
Download or read book The Hotel Industry’s Retention Management’s Success Factors of Selected Major Hotels in Abu Dhabi, United Arab Emirates written by Dr. Eileen L. Guerra - Papellero and published by Partridge Publishing Singapore. This book was released on 2019-08-21 with total page 91 pages. Available in PDF, EPUB and Kindle. Book excerpt: This study aims to assess in the hotel industry’s retention management of the rank-and-file employees in terms of the demographic profiles and the level of influence and level of importance of the success factors of selected major hotels operating in Abu Dhabi of the United Arab Emirates as assessed by the managers. The descriptive-correlational research was applied. The researcher prepared a structured survey questionnaire. It examines the current phenomenon that happens within Abu Dhabi’s hotel industry. The eight factors used throughout this study comprises of compensation and benefits, rewards and recognition, work environment and culture, recruitment and selection, career development and training, job design and work teams, performance and management evaluation, and communications. Correlation analysis tested the relationship between a profile of the respondents and their perceptions on the level of influence and level of importance of the factors of employee retention, and the difference between the perception of managers and rank-and-file employees on the level of importance and level of influence of the success factors of employee retention. The findings show that the role of the manager in the retention management of the rank-and-file employees was due to the level of influence and level of importance. As to the level of influence, the work environment and corporate culture were assessed by the managers to be the most influential success factor which was followed by performance management and evaluation, and job design and work teams. As to the level of importance, communication was assessed as the most important among all retention factors. The reason is due to good communication skill expected in the hospitality industry. Other considerations was on the recruitment and selection and performance management and evaluation. As a conclusion, the five success factors that helped the hotel industry in retaining their good employees for sustainable operations, include the work environment and corporate culture, performance management and evaluation, job design and work teams, communication, and recruitment and selection. As a result of the study, it is recommended that the hotel management should maintain the relationship of the level of influence and the level of importance with the respondents’ profiles in terms of age, highest educational attainment, hotel classification, position, and years of service basing from their significance and the rejection of the hypothesis. Key Terms: Descriptive-Correlational type of Research, Level of Influence, Level of Importance, Success Factors, Retention Management, Hotel Industry in Abu Dhabi.
