Hostage Negotiation

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Never Split the Difference

Author : Chris Voss
Publisher : HarperCollins
ISBN 13 : 0062407813
Total Pages : 203 pages
Book Rating : 4.0/5 (624 download)

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Book Synopsis Never Split the Difference by : Chris Voss

Download or read book Never Split the Difference written by Chris Voss and published by HarperCollins. This book was released on 2016-05-17 with total page 203 pages. Available in PDF, EPUB and Kindle. Book excerpt: A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations—whether in the boardroom or at home. After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss’s head, revealing the skills that helped him and his colleagues succeed where it mattered most: saving lives. In this practical guide, he shares the nine effective principles—counterintuitive tactics and strategies—you too can use to become more persuasive in both your professional and personal life. Life is a series of negotiations you should be prepared for: buying a car, negotiating a salary, buying a home, renegotiating rent, deliberating with your partner. Taking emotional intelligence and intuition to the next level, Never Split the Difference gives you the competitive edge in any discussion.

Hostage/crisis Negotiations

Author : Thomas Strentz
Publisher :
ISBN 13 : 9780398088699
Total Pages : 0 pages
Book Rating : 4.0/5 (886 download)

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Book Synopsis Hostage/crisis Negotiations by : Thomas Strentz

Download or read book Hostage/crisis Negotiations written by Thomas Strentz and published by . This book was released on 2013 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The focus of this book is on dealing with hostage and crisis negotiations and how this can be successfully accomplished in order to save lives. Typically, those encountered by correctional and law enforcement crisis negotiators fall into one of three broad categories: The Bad, the Mad, and the Sad – or, those with antisocial personality disorder; those who are severely mentally ill, insane or psychotic; or those who are contemplating suicide, respectively. This book outlines tactics and procedures for dealing with these three groups of individuals. Many excerpts will be found of siege dialogue and behind-the-scenes efforts of those in the command post and other locations whose efforts and energies play an integral role in this life-saving process. Some topics discussed include how using sleep deprivation should be avoided by hostage and crisis negotiators and how it can be used to advantage against the culprits; and how active listening skills (ALS) can be utilized and the mechanics of the process. These ALS guidelines show how being not only a good interviewer but also a good listener can be used to find a remedy to the situation. Team roles and responsibilities are also discussed in some detail. Using “hooks,” or topics/persons that can be used to extract the subject from the crisis, and “hot buttons,” or topics/persons that should be avoided from discussion, is also examined. Several “Lessons Learned” sections are also included after the dialogues, outlining what was learned and achieved in the process and which pitfalls should be avoided. Crisis negotiations has also been included in the book because a growing number of subjects with whom crisis negotiators deal are not holding hostages. While it is not the purpose of this text to review all tactics and techniques of the negotiations process, many examples are provided of what does work and, on occasion, what does not. It will prove to be a very useful tool to corrections and police negotiators and crisis interveners who seek peaceful ends to these very volatile and dangerous situations.

Crisis Negotiations

Author : Michael J. McMains
Publisher : Routledge
ISBN 13 : 1317523008
Total Pages : 589 pages
Book Rating : 4.3/5 (175 download)

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Book Synopsis Crisis Negotiations by : Michael J. McMains

Download or read book Crisis Negotiations written by Michael J. McMains and published by Routledge. This book was released on 2014-09-19 with total page 589 pages. Available in PDF, EPUB and Kindle. Book excerpt: Leading authorities on negotiations present the result of years of research, application, testing and experimentation, and practical experience. Principles and applications from numerous disciplines are combined to create a conceptual framework for the hostage negotiator. Ideas and concepts are explained so that the practicing negotiator can apply the principles outlined.

Psychological Aspects of Crisis Negotiation

Author : Thomas Strentz
Publisher : CRC Press
ISBN 13 : 1466516836
Total Pages : 371 pages
Book Rating : 4.4/5 (665 download)

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Book Synopsis Psychological Aspects of Crisis Negotiation by : Thomas Strentz

Download or read book Psychological Aspects of Crisis Negotiation written by Thomas Strentz and published by CRC Press. This book was released on 2012-05-17 with total page 371 pages. Available in PDF, EPUB and Kindle. Book excerpt: While there are many books on crisis negotiation, most of the current literature focuses on the history and mechanics of this dynamic process, leaving out critical elements that are required for a successful encounter with a hostage-taker or other malfeasant. Psychological Aspects of Crisis Negotiation, Second Edition explores the methods and strategies for confronting the nine types of subjects typically encountered in hostage/suicide sieges by correctional staff and law enforcement crisis negotiators. Drawn from articles published by Thomas Strentz while serving at the FBI Academy* along with written versions of lectures developed and delivered since his retirement, the book highlights psychological dynamics of negotiations as they apply to the negotiator, the hostage, and the subject. It discusses the predictors of surrender versus the need for a tactical intervention and examines the phases of a hostage crisis and the changing focus as the crisis develops. Referencing historical events such as The Bay of Pigs invasion and the Challenger and Columbia incidents, the book demonstrates how faulty group decision making can spell tragedy. Enhanced with case studies to put the material into context, this second edition also includes new chapters on the first responder, hostage survival, and the Islamic belief system and culture. Steeped in sage advice from a national expert, this volume arms those tasked with confronting dangerous offenders with the knowledge and tools they need to subvert disaster and ensure the preservation of human life. *Articles were reviewed by the Academy Editorial/Review Board and approved by the Bureau for publication.

Hostage at the Table

Author : George Kohlrieser
Publisher : John Wiley & Sons
ISBN 13 : 1118047117
Total Pages : 301 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis Hostage at the Table by : George Kohlrieser

Download or read book Hostage at the Table written by George Kohlrieser and published by John Wiley & Sons. This book was released on 2011-01-06 with total page 301 pages. Available in PDF, EPUB and Kindle. Book excerpt: George Kohlrieser—an international leadership professor, consultant, and veteran hostage negotiator—explains that it is only by openly facing conflict that we can truly progress through the most difficult business challenges. In this provocative book, he reveals how the proven techniques and psychological insights used in hostage negotiation can be applied successfully to any personal or business relationship. Step by step, he outlines the seven key factors that anyone can use to remove the blocks that stand in the way of resolving tough problems and shows how business leaders, in particular, can develop and access the skills they need to create trust and a positive mind-set in their companies.

Negotiating Hostage Crises with the New Terrorists

Author : Adam Dolnik
Publisher : Bloomsbury Publishing USA
ISBN 13 : 0275997499
Total Pages : 228 pages
Book Rating : 4.2/5 (759 download)

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Book Synopsis Negotiating Hostage Crises with the New Terrorists by : Adam Dolnik

Download or read book Negotiating Hostage Crises with the New Terrorists written by Adam Dolnik and published by Bloomsbury Publishing USA. This book was released on 2007-11-30 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is about the role of negotiation in resolving terrorist barricade hostage crises. What lessons can be learned from past deadly incidents so that crisis negotiators and decision makers can act with greater effectiveness in the future? What are the lessons the terrorists are learning and how will they affect the dynamics of future incidents? What can we learn about the terrorist threat, and about preventing the escalation of future terrorist hostage-taking situations? While there are many trained crisis negotiators around the world, almost none of them has ever had contact with a terrorist hostage-taking incident. Further, the entire training program of most hostage negotiators focuses on resolving crises that do not take into consideration issues such as ideology, religion, or the differing sets of strategic objectives and mindsets of ideological hostage takers. This is especially true with regard to the terrorists of the new breed, who have become less discriminate, more lethal, and more willing to execute hostages and die during the incident. Further, many of the paradigms and presumptions upon which the contemporary practice of crisis negotiation is based do not reflect the reality of the new terrorists. The main focus of this book is on the detailed reconstruction and analysis of the two most high-profile cases in recent years, the Moscow theater and the Beslan school hostage crises, with a clear purpose of drawing lessons for hostage negotiation strategies in the future. This is an issue of top priority. Terrorist manuals from countries such as Saudi Arabia and Iraq reveal that terrorist organizations are very closely observing and analyzing the lessons learned from these two incidents, suggesting that we are likely to see this type of new terrorist hostage taking involving large numbers of suicide fighters and executions of hostages at some point in the future. This raises a wide array of questions about appropriate responses and negotiation strategies. From the first glance, it is clear that we are not prepared.

Training Strategies for Crisis and Hostage Negotiations

Author : Arthur A. Slatkin
Publisher : Charles C Thomas Publisher
ISBN 13 : 0398085625
Total Pages : 233 pages
Book Rating : 4.3/5 (98 download)

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Book Synopsis Training Strategies for Crisis and Hostage Negotiations by : Arthur A. Slatkin

Download or read book Training Strategies for Crisis and Hostage Negotiations written by Arthur A. Slatkin and published by Charles C Thomas Publisher. This book was released on 2009 with total page 233 pages. Available in PDF, EPUB and Kindle. Book excerpt: Training Strategies for Crisis and Hostage Negotiations was written for trainers who are tasked with providing role play: scenario-driven training that is challenging, novel, interesting, varied, and motivating. A trainer may play a larger role as leader, expert, teacher, coordinator, planner, facilitator, resource manager/librarian, observer/evaluator, talent agent/developer, and as a liaison with local, regional, and national groups. Role play remains the principal resource as the most effective way to train negotiatorsOCoboth novice and experiencedOCoand scenarios can be written in any number of ways, with role plays having endless possible variations that provide needed practice under controlled circumstances. Role play has been employed in numerous and diverse settings in the behavioral sciences, government, military, medicine, and business, affording needed practice under these controlled circumstances. The book observes training plans, goals and objectives, roles of trainers, scenario writing, subjects and realistic guidelines for role players, creative variations for role play practice, plus feedback and evaluation. The author adds knowledge about constructing scenarios that teach and challenge, making role plays more powerful and enlivening. Foundation material is included about the role of the trainer, the trainee, adult learning, and the important process of evaluation and the creative use of role play. In addition to the basic principles and mechanics of training strategies, skill-building exercises are presented, which can be used to serve unique settings and circumstances. The basics of active listening skills, negotiations stratagems, analysis of personality, and training techniques to properly master the basic skills for negotiators at all levels are among the many facets of this resource. The author presents a constant review and application of fundamentals in the negotiation world that has produced successful resolutions and competent, skilled negotiators. For the trainer, negotiator, supervisor, or academy instructor, this manual will be an invaluable training source."

The Elements of Police Hostage and Crisis Negotiations

Author : James L Greenstone
Publisher : Routledge
ISBN 13 : 1136614664
Total Pages : 251 pages
Book Rating : 4.1/5 (366 download)

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Book Synopsis The Elements of Police Hostage and Crisis Negotiations by : James L Greenstone

Download or read book The Elements of Police Hostage and Crisis Negotiations written by James L Greenstone and published by Routledge. This book was released on 2013-05-13 with total page 251 pages. Available in PDF, EPUB and Kindle. Book excerpt: Run a safe and successful crisis negotiation—from start to finish! The Elements of Police Hostage and Crisis Negotiations: Critical Incidents and How to Respond to Them reduces the negotiation procedures for hostage, barricaded, and suicide incidents to their basic elements, providing quick and easy access to the information you need-from the initial call-out to the final debriefing. Based on field-tested principles proven to work, the book also includes newly developed and highly specialized techniques for more experienced negotiators. Author James L. Greenstone provides a user-friendly, step-by-step guide to the intervention and negotiation process that will help you get the job done—right. Designed for day-to-day, on-the-scene use, The Elements of Police Hostage and Crisis Negotiations is a practical handbook for experienced professionals and novices that can also be used as a supplementary textbook for criminal justice, crisis intervention, and psychology coursework. Each chapter contains useful checklists, procedural notes, tables, strategy worksheets, and forms, and the book includes special indices for quick reference in addition to a traditional index. Dr. Greenstone, a police mental health consultant and psychologist who served as Director of the Psychological Services Unit of the Fort Worth Police Department in Texas, uses a simple and direct format that emphasizes procedures, action and results, leaving theoretical discussions for another time and place. The book examines the negotiation process from start to finish, including preincident preparations, first response responsibilities, responding to the call-out, arriving at the scene, preparing to negotiate, making contact, preparing for the surrender, post-incident tasks, preparing equipment, and more. Topics covered in The Elements of Police Hostage and Crisis Negotiations include: legal considerations telephone surveillance guidelines the Stockholm Syndrome working with S.W.A.T. and Tactical Emergency Medical Support dealing with the media recognizing “red flags” the issues of suicide debriefing the hostage team the 150 laws of hostage and crisis negotiation and the 10 most serious errors a negotiator can make The Elements of Police Hostage and Crisis Negotiations: Critical Incidents and How to Respond to Them is a practical guide that’s equally effective in the field, in training, and in the office.

Stalling for Time

Author : Gary Noesner
Publisher : Random House Incorporated
ISBN 13 : 1400067251
Total Pages : 226 pages
Book Rating : 4.4/5 ( download)

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Book Synopsis Stalling for Time by : Gary Noesner

Download or read book Stalling for Time written by Gary Noesner and published by Random House Incorporated. This book was released on 2010 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: A longtime FBI Lead Hostage Negotiator offers a behind-the-scenes account of the many high-profile cases he worked on--from hijackings and prison riots to religious-cult and right-wing-militia standoffs--and explains how such failures as Ruby Ridge and Waco could have been averted.

Communication in Crisis and Hostage Negotiations

Author : Arthur A. Slatkin
Publisher : Charles C Thomas Publisher
ISBN 13 : 039807920X
Total Pages : 231 pages
Book Rating : 4.3/5 (98 download)

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Book Synopsis Communication in Crisis and Hostage Negotiations by : Arthur A. Slatkin

Download or read book Communication in Crisis and Hostage Negotiations written by Arthur A. Slatkin and published by Charles C Thomas Publisher. This book was released on 2010 with total page 231 pages. Available in PDF, EPUB and Kindle. Book excerpt: This updated and expanded new edition emphasizesthe need for law enforcement and emergency service workers to handle critical incidents in a positive manner when encountering people in public crises. The book's focus is on the approaches, stratagems, difficult circumstances, and the ability to effectively advance the course of the negotiations in the best interests of all concerned. Active listening is presented in an enhanced form with several important objectives and innovations: (1) in addition to basic techniques, advanced techniques are taught to increase the range and variety of negotiator response; (2) the material is geared more specifically to law enforcement and emergency service officers; (3) several means of skills practice are offered to help the trainee become more comfortable and more proficient; (4) explanations, examples, and applications that make the material sensible, practical, and comprehensive; and finally (5) advanced techniques, drawn from many fields, allow both novices and experienced negotiators to find challenge and skills enhancement. As author Slatkin advises: 'Do each exercise thoroughly. Work closely with others in and outside of formal training settings and value the feedback you get so that you can hone your skills. Get to the other side of your unfamiliarity, awkwardness, and insecurity through practice. Make effective communication and active listening not just what you do when you negotiate but something you do in all aspects of your work and home life.' Written exercises and a role-play (with training scenarios) are included to help negotiators acquire and practice the basic communication techniques that appear in the book. This text will be of interest to all police and corrections agencies, fire and rescue emergency personnel, medical service personnel, and chaplains.

Negotiate and Win

Author : Dominick J. Misino
Publisher : McGraw Hill Professional
ISBN 13 : 9780071428033
Total Pages : 204 pages
Book Rating : 4.4/5 (28 download)

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Book Synopsis Negotiate and Win by : Dominick J. Misino

Download or read book Negotiate and Win written by Dominick J. Misino and published by McGraw Hill Professional. This book was released on 2004 with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this text; a former NYPD hostage negotiator combines proven advice with riveting real-life stories to cover every vital aspect of a successful negotiation. --

We Want to Negotiate

Author : Joel Simon
Publisher :
ISBN 13 : 9780999745427
Total Pages : 189 pages
Book Rating : 4.7/5 (454 download)

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Book Synopsis We Want to Negotiate by : Joel Simon

Download or read book We Want to Negotiate written by Joel Simon and published by . This book was released on 2019-01-08 with total page 189 pages. Available in PDF, EPUB and Kindle. Book excerpt: "A wise and thorough investigation." - Lawrence Wright, author ofThe Looming Tower andThe Terror Years Starting in late 2012, Westerners working in Syria -- journalists and aid workers -- began disappearing without a trace. A year later the world learned they had been taken hostage by the Islamic State. Throughout 2014, all the Europeans came home, first the Spanish, then the French, then an Italian, a German, and a Dane. In August 2014, the Islamic State began executing the Americans -- including journalists James Foley and Steven Sotloff, followed by the British hostages. Joel Simon, who in nearly two decades at the Committee to Protect Journalists has worked on dozens of hostages cases, delves into the heated hostage policy debate. The Europeans paid millions of dollars to a terrorist group to free their hostages. The US and the UK refused to do so, arguing that any ransom would be used to fuel terrorism and would make the crime more attractive, increasing the risk to their citizens.We Want to Negotiate is an exploration of the ethical, legal, and strategic considerations of a bedeviling question: Should governments pay ransom to terrorists?

Hostage Cop

Author : Frank Bolz
Publisher : Rawson Associates
ISBN 13 :
Total Pages : 352 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Hostage Cop by : Frank Bolz

Download or read book Hostage Cop written by Frank Bolz and published by Rawson Associates. This book was released on 1979 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Negotiator

Author : Ben Lopez
Publisher : Skyhorse Publishing Inc.
ISBN 13 : 1616088621
Total Pages : 321 pages
Book Rating : 4.6/5 (16 download)

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Book Synopsis The Negotiator by : Ben Lopez

Download or read book The Negotiator written by Ben Lopez and published by Skyhorse Publishing Inc.. This book was released on 2012-09 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lopez spends his life traveling the world working for governments, law enforcement agencies, multinational corporations, and private clients, supplying professional kidnap-negotiation services. In the high-stakes world of hostage negotiations, every call is a matter of life and death.

M.A.C.K. Tactics

Author : Rob Wiser
Publisher : Chamberlain Brothers
ISBN 13 : 9781596091672
Total Pages : 0 pages
Book Rating : 4.0/5 (916 download)

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Book Synopsis M.A.C.K. Tactics by : Rob Wiser

Download or read book M.A.C.K. Tactics written by Rob Wiser and published by Chamberlain Brothers. This book was released on 2005 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Inside every man is a Mack waiting to emerge. Now, in M.A.C.K. Tactics, Rob Wiser and Christopher Curtis arm you with the skills you need to embrace your inner Mack-Method, Action, Confidence, and Knowledge-and interact with women on a whole new level. Cowritten by a former hostage negotiator, M.A.C.K. Tactics shows you in detail how the principles of hostage negotiation can be applied to the dating game. Hip and humorous, and covering everything from fashion to passion, M.A.C.K. Tactics is a complete crash course in self-improvement and self-discovery. Book jacket.

Getting to Yes

Author : Roger Fisher
Publisher : Houghton Mifflin Harcourt
ISBN 13 : 9780395631249
Total Pages : 242 pages
Book Rating : 4.6/5 (312 download)

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Book Synopsis Getting to Yes by : Roger Fisher

Download or read book Getting to Yes written by Roger Fisher and published by Houghton Mifflin Harcourt. This book was released on 1991 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: Describes a method of negotiation that isolates problems, focuses on interests, creates new options, and uses objective criteria to help two parties reach an agreement.

Understanding and Responding to the Terrorism Phenomenon

Author : O. Nikbay
Publisher : IOS Press
ISBN 13 : 1607502496
Total Pages : 448 pages
Book Rating : 4.6/5 (75 download)

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Book Synopsis Understanding and Responding to the Terrorism Phenomenon by : O. Nikbay

Download or read book Understanding and Responding to the Terrorism Phenomenon written by O. Nikbay and published by IOS Press. This book was released on 2007-06-29 with total page 448 pages. Available in PDF, EPUB and Kindle. Book excerpt: Since terrorism is a global issue, counter-terrorism studies are also a global issue which requires cooperation and collaboration of multi-dimensional groups such as academicians representing the theoretical and research part, policymakers representing the coordination and authorization part and professionals representing the practical and real life experience. This publication is unique because it includes the researches, experiences and perceptions of all parts of this cooperation and collaboration. Hence, there are four primary sections in this book elaborating their perspectives: Understanding Terrorism, Suicide Attacks, Radical terrorism and Case Studies, Strategies and Tactics for Dealing with Terrorist Hostage Sieges, Hijackings and Kidnappings, and Counter-Terrorism Policies: Lessons for the Future. This book encapsulates these various themes that highlight how to understand the terrorism phenomenon and analyze how to respond to terrorism and terrorist operations and how to promote counter terrorism policies and strategies.