Hospitality Retail Management

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Hospitality Retail Management

Author : Conrad Lashley
Publisher : Routledge
ISBN 13 : 1136398228
Total Pages : 376 pages
Book Rating : 4.1/5 (363 download)

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Book Synopsis Hospitality Retail Management by : Conrad Lashley

Download or read book Hospitality Retail Management written by Conrad Lashley and published by Routledge. This book was released on 2009-11-03 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'Hospitality Retail Management' provides students and managers with a practical guide to managing units in hospitality retail organizations. Customers rely on a particular chain of hotels, restaurants or pubs to provide the same level of service and environment across the board. This standardised service provides the customer with the security of knowing what to expect from that particular organisation. However, this standardisation allows little room for creativity for individual managers to respond to the particular needs of their local market. There is a growing realisation that there is greater profitability if the chain can offer both standardised services across all its retail operations while at the same time allowing local managers the freedom to interpret the needs of its local market as they see fit. 'Hospitality Retail Management' shows managers and students how competitive advantage can be gained by adopting management techniques which are both 'tight and loose', and demonstrates how you can manage businesses with well-defined objectives while also allowing local managers to interpret their local market as they see fit. Conrad Lashley has done extensive consultancy with companies such as McDonalds and uses case studies from these companies to reiterate key issues throughout the text.

Principles of Management for the Hospitality Industry

Author : Dana V Tesone
Publisher : Routledge
ISBN 13 : 1136436448
Total Pages : 406 pages
Book Rating : 4.1/5 (364 download)

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Book Synopsis Principles of Management for the Hospitality Industry by : Dana V Tesone

Download or read book Principles of Management for the Hospitality Industry written by Dana V Tesone and published by Routledge. This book was released on 2012-05-23 with total page 406 pages. Available in PDF, EPUB and Kindle. Book excerpt: It is vital for hospitality management students to understand key management concepts as part of the complex and intimate nature of the services industry. Principles of Management for the Hospitality Industry is designed specifically for hospitality students who need to be able to use management tools and techniques to become successful hospitality managers. By placing you at the heart of an imaginary workplace this book offers the opportunity to work through all of the items of discussion for each topic. The chapter begins with a scenario to prompt an exploration of a given topic, and concludes with the outcome of this scenario to reinforce the lessons learnt throughout the chapter. Highly practical in approach, this is an up-to-date and skilful integration of all core areas of management. It is packed with tools and techniques to aid learning and understanding: improve your professional management vocabulary with definitions in each chapter, and a complete glossary of terms visualize key concepts with over one hundred explanatory diagrams gain confidence by testing your understanding on the accompanying website practical applications of theory are illustrated in international case studies throughout the book discussion questions prompt an exploration of key concepts.

Hospitality Management Accounting

Author : Martin G. Jagels
Publisher : John Wiley and Sons
ISBN 13 : 0471687898
Total Pages : 610 pages
Book Rating : 4.4/5 (716 download)

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Book Synopsis Hospitality Management Accounting by : Martin G. Jagels

Download or read book Hospitality Management Accounting written by Martin G. Jagels and published by John Wiley and Sons. This book was released on 2006-03-03 with total page 610 pages. Available in PDF, EPUB and Kindle. Book excerpt: The success of every business in the hospitality industry depends on maximizing revenues and minimizing costs. Hospitality Man-agement Accounting, Ninth Edition continues its time-tested presentation of fundamental concepts and analytical techniques that are essential to taking control of real-world accounting systems, evaluating current and past operations, and effectively managing finances toward increased profits. This accessible Ninth Edition offers hands-on coverage of computer applications and practical decision-making skills to successfully prepare readers for the increasingly complex and competitive hospitality industry.

Hotel Sales and Revenue Management Book 2.0

Author : Carol Verret
Publisher : iUniverse
ISBN 13 : 0595512569
Total Pages : 162 pages
Book Rating : 4.5/5 (955 download)

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Book Synopsis Hotel Sales and Revenue Management Book 2.0 by : Carol Verret

Download or read book Hotel Sales and Revenue Management Book 2.0 written by Carol Verret and published by iUniverse. This book was released on 2008 with total page 162 pages. Available in PDF, EPUB and Kindle. Book excerpt: Hotel Sales and Revenue Management Book 2.0 reflects the changes that Web 2.0 has brought to the hotel industry. Web 2.0 represents a seismic shift in how hotel sales, marketers and revenue managers perform their jobs-separating those that will be average and those that will be awesome! The travel and hospitality industry has had an intricate relationship with the internet since the advent of the Online Travel Agencies such as Expedia, Travelocity, etc. Far more than most industries, the impacting Web 2.0 has been swift and become embedded in the fabric of how the hotel industry conducts business. Do the basics still matter? Yes, but the basics have morphed into a new dynamic driven by changes in the buying habits of customers that increasingly use the internet and social media to make their choices. This shift applies to all segments-from the leisure traveler to the sophisticated meeting planner professionals. Understanding this shift, its evolution and applying the new basics, this book provides a handbook for succeeding in a Web 2.0 world. It is an exciting way and creative approach to hotel sales and revenue management!

Hospitality Revenue Management

Author : Peter Szende
Publisher : CRC Press
ISBN 13 : 1000030814
Total Pages : 0 pages
Book Rating : 4.0/5 ( download)

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Book Synopsis Hospitality Revenue Management by : Peter Szende

Download or read book Hospitality Revenue Management written by Peter Szende and published by CRC Press. This book was released on 2020-11-23 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This new textbook, Hospitality Revenue Management: Concepts and Practices, provides a comprehensive, in-depth introduction to the basic concepts and best practices of hospitality revenue management. With a real-world, hands-on approach, the book places students in the role of a revenue manager striving to succeed in an ever-changing hospitality business environment. The book takes a unique multi-author, collaborative approach, with chapters from outstanding industry leaders who share their experience and provide the information necessary to arm students with the most up-to-date tools and methods they to be effective in the hospitality revenue management field. The chapters cover the important topics in hospitality revenue management, including hotel pricing, hotel segmentation, distribution channels, competitive analysis, hotel forecasting, performance analysis, market data, supply and demand management, and more.

Management Accounting for the Hospitality, Tourism and Retail Sectors

Author : Donncha O'Donoghue
Publisher :
ISBN 13 :
Total Pages : 500 pages
Book Rating : 4.3/5 (555 download)

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Book Synopsis Management Accounting for the Hospitality, Tourism and Retail Sectors by : Donncha O'Donoghue

Download or read book Management Accounting for the Hospitality, Tourism and Retail Sectors written by Donncha O'Donoghue and published by . This book was released on 2006 with total page 500 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Hospitality Management

Author : Lyn Pont, PhD
Publisher : iUniverse
ISBN 13 : 149173308X
Total Pages : 279 pages
Book Rating : 4.4/5 (917 download)

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Book Synopsis Hospitality Management by : Lyn Pont, PhD

Download or read book Hospitality Management written by Lyn Pont, PhD and published by iUniverse. This book was released on 2014-12 with total page 279 pages. Available in PDF, EPUB and Kindle. Book excerpt: Competition in the hospitality industry is nonstop, and brands are looking for associates who can handle themselves flawlessly both on and off the job. Modern hospitality professionals are correctly concerned about representing their organizations, and themselves, with polish, politeness, confidence, and authority. Hospitality Management leads the way by showcasing the soft skills that you can use to amaze your guests with your outstanding attention to customer care--Publisher.

Hospitality Management

Author : Matt A. Casado
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781469930282
Total Pages : 0 pages
Book Rating : 4.9/5 (32 download)

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Book Synopsis Hospitality Management by : Matt A. Casado

Download or read book Hospitality Management written by Matt A. Casado and published by Createspace Independent Publishing Platform. This book was released on 2012-02-29 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Hospitality Management: A Capstone course offers comprehensive coverage of topics taught in hospitality programs and an array of realistic operational and managerial situations and cases students are bound to find on being hired by hospitality companies. The cases are geared to prepare students for critical thinking and problem solving. The purpose of the book is to help move students out of their scholastic mode and into supervisory and managerial roles in the hospitality industry. Casado's roll-up-your-sleeves, down-in-the-trenches approach provides a practical guide to solving problems and to handling difficult operational situations. This practical, easy-to-read text: - Features operational situations and cases that are discussion-worthy, thought-provoking, challenging, and engaging. - Includes a chapter on career planning to assist students with thinking beyond their post-graduation positions. - Offers a comprehensive review of major curriculum topics and provides the final coaching opportunity in operational know-how and decision making. - Reinforces learning and allows seniors a final chance to imprint the material in their memories. - Uses a straightforward and to-the-point style to help solidify and apply concepts. - Presents its content in a refreshing, friendly way that departs from the typical over-academic style. - Applies a hands-on approach to completing tasks and understanding concepts.An Instructor's Manual is available to institutions adopting the book. Please contact: [email protected]

Human Resource Management in a Hospitality Environment

Author : Jerald Chesser
Publisher : CRC Press
ISBN 13 : 1771883014
Total Pages : 284 pages
Book Rating : 4.7/5 (718 download)

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Book Synopsis Human Resource Management in a Hospitality Environment by : Jerald Chesser

Download or read book Human Resource Management in a Hospitality Environment written by Jerald Chesser and published by CRC Press. This book was released on 2017-03-16 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: This new textbook provides a complete study of human resource management from the perspective of management and operation in a hospitality environment. The hospitality industry continues to grow every day, bringing new challenges and opportunities. This up-to-date textbook provides the information on effective human resource management that managers need to know to succeed in today’s competitive hospitality business environment.

Handbook of Hospitality Strategic Management

Author : Michael Olsen
Publisher : Routledge
ISBN 13 : 1136439528
Total Pages : 512 pages
Book Rating : 4.1/5 (364 download)

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Book Synopsis Handbook of Hospitality Strategic Management by : Michael Olsen

Download or read book Handbook of Hospitality Strategic Management written by Michael Olsen and published by Routledge. This book was released on 2008-09-10 with total page 512 pages. Available in PDF, EPUB and Kindle. Book excerpt: Handbook of Hospitality Strategic Management provides a critical review of mainstream hospitality strategic management research topics. Internationally recognized leading researchers provide thorough reviews and discussions, reviewing strategic management research by topic, as well as illustrating how theories and concepts can be applied in the hospitality industry. This book covers all aspects of strategic management in hospitality. The depth and coverage of each topic is unprecedented. A must-read for hospitality researchers and educators, students and industry practitioners.

Managing People in the Hospitality Industry

Author : Michael Riley
Publisher : Routledge
ISBN 13 : 1351583832
Total Pages : 212 pages
Book Rating : 4.3/5 (515 download)

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Book Synopsis Managing People in the Hospitality Industry by : Michael Riley

Download or read book Managing People in the Hospitality Industry written by Michael Riley and published by Routledge. This book was released on 2018-12-12 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a book about being a successful manager in the complex hospitality industry. Approaching the subject in the context of personal development, it offers future managers essential knowledge and insight into the opportunities, the constraints, the problems and the solutions that face management at any level in the industry. Structured in six parts, this comprehensive volume is not merely concerned with the social and psychological aspects of people management, but also with the economics of labour, including: labour costs, utilisation, labour market behaviour and pay. These aspects are conjoined in the book with the skills of people management to reflect the dynamics of real-life practice. Combining theory and practice, Managing People in the Hospitality Industry offers a concise portrait of the industry at work and is essential reading for the hospitality managers of tomorrow.

Food Supply Chain Management

Author : Jane Eastham
Publisher : Taylor & Francis
ISBN 13 : 1136402551
Total Pages : 362 pages
Book Rating : 4.1/5 (364 download)

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Book Synopsis Food Supply Chain Management by : Jane Eastham

Download or read book Food Supply Chain Management written by Jane Eastham and published by Taylor & Francis. This book was released on 2007-08-22 with total page 362 pages. Available in PDF, EPUB and Kindle. Book excerpt: The key to the success of a company is their ability to co-ordinate the key supply chain i.e their key suppliers and suppliers of suppliers. 'Food and Drink Supply Chain Management' looks specifically at the supply chain in the food and drink industry to provide readers with an understanding of the areas as it is now and its growing importance, and where it is going in the future. 'Food and Drink Supply Chain Management' is the first to take an in-depth view into the supply chain function in the hospitality and food retail sectors. Authored by a range of expert contributors the text looks at issues such as: * New food processes and GM foods * Volume catering and JIT (Just In Time) and Food Safety * Relationships between companies and with stakeholders and responsibilities to these groups * The internationalisation of the food chain * The future of the food and drink supply chain and its management Examples and case studies from large international retail and hospitality organizations are used, such as: Bass, Stakis (Hilton), and Tesco, amongst others, to illustrate good and bad practice.

Tourism and Hospitality Management

Author : Lucius Walker
Publisher :
ISBN 13 : 9781635490039
Total Pages : 331 pages
Book Rating : 4.4/5 (9 download)

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Book Synopsis Tourism and Hospitality Management by : Lucius Walker

Download or read book Tourism and Hospitality Management written by Lucius Walker and published by . This book was released on 2017-06-28 with total page 331 pages. Available in PDF, EPUB and Kindle. Book excerpt: Globalization has made the world a village and thus, travelling has become a daily requirement of the masses. As the number of passengers increase day by day, the competition also swiftly mounts up. Therefore, it is the need of the hour to provide customers with best hospitality to thrive in this field. This text is made for students who are looking for a proper guide for this subject. It contains chapters and topics that discuss the new and improved developments in this area and also provide a deep knowledge of the past theories and concepts of the hospitality industry. This textbook will serve as a reference to a broad spectrum of readers.

Introduction to Hospitality Management

Author : Dennis R. Reynolds
Publisher : John Wiley & Sons
ISBN 13 : 1119326273
Total Pages : 40 pages
Book Rating : 4.1/5 (193 download)

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Book Synopsis Introduction to Hospitality Management by : Dennis R. Reynolds

Download or read book Introduction to Hospitality Management written by Dennis R. Reynolds and published by John Wiley & Sons. This book was released on 2021-06-02 with total page 40 pages. Available in PDF, EPUB and Kindle. Book excerpt: The hospitality industry's rapid evolution provides career-seekers with tremendous opportunity–and unique challenges. Changes in the global economy, rising interest in ecotourism, the influence of internet commerce, and a myriad of other trends contribute to the dynamic nature of this exciting field. Introduction to Hospitality Management presents a thorough overview of historical perspectives, current trends, and real-world practices. Coverage of bar and restaurant management, hotel and lodging operations, travel and tourism, and much more gives students a comprehensive analysis of this rewarding field. Focusing on practicality, this text presents real-world examples of traditional methods alongside insightful discussions surrounding changes in consumer demands and key issues affecting the industry. The industry’s multifaceted nature lends itself to broad exploration, and this text provides: Clear guidance through topics related to foodservice operations, convention management, meeting planning, casino and gaming management, leadership and staffing, financial and business models, and promotion and marketing Emphasis on career planning and job placement strategies, giving students a head start in charting their future in hospitality A combination of Drs. Reynolds and Barrows’ two leading textbooks, Introduction to Management in the Hospitality Industry and Introduction to the Hospitality Industry, into one cohesive, comprehensive edition Substantial coverage of internet commerce and marketing Case studies, including actual interviews with industry professionals, to reinforce primary learning objectives and build critical thinking skills An emphasize on real-world skills and practical methods employed by management professionals Methods to prepare students for job placement in multiple areas of the hospitality and tourism industry Introduction to Hospitality Management is an essential text for students learning about, or with an interest in, the hospitality industry. Written in a clear and accessible style, this important book leaves readers with a strong grasp of the topics and trends most important to a career in the hospitality industry

Hospitality Sales and Marketing

Author : James R. Abbey
Publisher : Educational Institute
ISBN 13 : 9780133594508
Total Pages : 0 pages
Book Rating : 4.5/5 (945 download)

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Book Synopsis Hospitality Sales and Marketing by : James R. Abbey

Download or read book Hospitality Sales and Marketing written by James R. Abbey and published by Educational Institute. This book was released on 2014-08-18 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: In today's highly-competitive hospitality market, it is essential to have an understanding of sales and marketing. Hospitality Sales and Marketing goes beyond theory to focus on a customer-oriented and practical approach for effectively marketing hotels and restaurants. The book explores the "four Ps" (price, product, promotion, and place) as they relate to specific market segments, providing a customer-focused perspective. Illustrations and exhibits include industry examples (forms, checklists, advertisements, etc.) that are used by today's industry leaders to effectively market their properties.

Hospitality Financial Management

Author : Agnes L. DeFranco
Publisher : Wiley
ISBN 13 : 0470073411
Total Pages : 384 pages
Book Rating : 4.4/5 (7 download)

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Book Synopsis Hospitality Financial Management by : Agnes L. DeFranco

Download or read book Hospitality Financial Management written by Agnes L. DeFranco and published by Wiley. This book was released on 2006-10-20 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: Real-world advice for quick retention of the most important business concepts and skills of hospitality finance Hospitality Financial Management provides a straightforward, practical approach to help the hospitality manager effectively analyze hospitality industry management reports and financial statements; prepare accurate business forecasts, strategic pricing models, and effective cost-control systems; manage working capital; develop and finance growth strategies; perform investment analysis; prepare investment packages; negotiate and structure business deals; and ultimately increase shareholder value and personal wealth. This comprehensive how-to book includes: Feature Stories--brief histories of famous hospitality leaders highlighting how they have used financial management skills to attain success for their companies and significant financial rewards for themselves Learning Outcomes--a summary of key topics covered in each chapter Finance in Action--scenarios that apply the concepts, skills, and techniques presented in the chapter to real-world situations. A step-by-step solution is provided for each problem to walk the reader through the necessary financial calculations The Real Deal--boxed inserts that emphasize the relevance of the book by linking financial concepts to fun facts associated with situations students either have or will encounter in their everyday lives Concept Checks--case studies that reinforce the materials presented and enable students to practice their analytic and problem-solving skills Hospitality Financial Management is the perfect book for undergraduate and graduate hospitality management students, hospitality industry managers, and owners of small hospitality businesses.

Sustainable Hospitality and Tourism Management

Author : Margaret Ann MacLean
Publisher :
ISBN 13 : 9781773614359
Total Pages : 0 pages
Book Rating : 4.6/5 (143 download)

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Book Synopsis Sustainable Hospitality and Tourism Management by : Margaret Ann MacLean

Download or read book Sustainable Hospitality and Tourism Management written by Margaret Ann MacLean and published by . This book was released on 2018-12 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the 21st century, firms are increasingly being challenged to get involved in the sustainable development initiatives. This is because the world has woken up to the reality that the survival of the human race depends on our ability to conserve and preserve our environmental resources. The hospitality and tourism sector is both a victim and a perpetrator of the problem. In particular mass tourism and a failure to create appropriate facilities have led to the depletion of resources. The attitudes and behaviors of the stakeholders are also retrogressive in the sustainability course. At the same time, the actions taken by people in other sectors are likely to cause harm to other industries. Therefore amicable solutions must be found. Adoption of environmental management functions such as planning, coordination, control and directing of resources is likely to assist firms, nongovernmental organizations, and consumers in the hospitality and tourism industry to achieve sustainability goals. This cannot be achieved if the environmental issues in the contemporary world are not fully defined. Indeed, it is by comprehending the impact of issues such as climate change that sustainability goals can be developed. This book covers a range of issues that must be addressed to achieve sustainable hospitality and tourism management. It starts by highlighting the current environmental issues and possible solutions. Information on sustainable food systems, green building designs, waste management, certification, eco-labeling, and sustainable travel is then discussed. Finally, strategies for training employees on how to better understand and introduce sustainability are discussed. Case studies are included to demonstrate that sustainable development is achievable. This book demonstrates that everyone must take responsibility for making the necessary changes in dealing with the negative impact of climate change. Accordingly, the detail of the role of the consumer in the tourism sector is included, for instance, opting for green products and services when traveling is one of the recommendations made. The government's position regarding creating a mandate for sustainable tourism including policies and incentives is also addressed. Firms in this sector will also find information on corporate social responsibility measures and initiatives that could transform society. The book further suggests that other then playing individual or specific roles, the element of collaboration and partnerships amongst the governmental agencies, nongovernmental organizations, and consumers in achieving sustainable development is critical. After reading this book, firms and individuals will have been challenged enough to become agents of change in the society. From the students to managers, policymakers, and researchers, this book is relevant. Constructive feedback and criticism are welcome. Book jacket.