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Healthcare Customer Service Superstars
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Book Synopsis Superstar Customer Service by : Rick Conlow
Download or read book Superstar Customer Service written by Rick Conlow and published by Red Wheel/Weiser. This book was released on 2013-11-25 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you worried that your customers are trying to survive tough times by seeking better deals from your competitors? Are you having an even tougher time finding new customers for your product or service? Superstar Customer Service follows Superstar Leadership and Superstar Sales, three titles aimed straight at achieving the highest levels of performance in these three essential areas. Customer service may be one of the most demanding and difficult jobs you’ll ever have... but it has the potential to make you a Superstar! Develop your skills, manage yourself, master your ability to address the relationship problems experienced by your company, and you can go anywhere you want to go! Job satisfaction, success, and personal accomplishment are all within your grasp! This book is organized as a month-long journey of improvement and discovery. Each chapter is a daily lesson with a core concept, skill-development idea, and resources to support your practice and application of the lesson. Superstar Customer Service will help you distinguish yourself as someone who can get things done. It may very well help you forge a new pathway in your career that is far beyond anything you previously imagined!
Download or read book Healthcare Executive written by and published by . This book was released on 1989 with total page 508 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Hygiene Superstar written by Mike Czubiak and published by . This book was released on 2019-09-19 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Steve Sperry and Dr. Mike Czubiak wrote this book because they love dentistry, they love health, and they realize that the future of a healthy America rests in the hands of dental hygienists. Together they bring both a clinical and a personal perspective to a subject that is literally near and dear to their hearts- the connection between oral health and systemic health.Coach Steve has been helping dental practices thrive and become wonderful places to work for many years. He has been in thousands of dental offices and he knows people. Dr. Mike is a practicing general dentist who has grown a robust and healthy preventive hygiene practice. He is dedicated to creating an environment that allows hygienists to grow both professionally and personally. He knows hygiene. Coach Steve and Dr. Mike take turns bringing their experience to the pages of this book in hopes that it will illuminate the importance of the dental hygienist in our practices, in our industry, and in the nation's healthcare system.
Book Synopsis Retail Management A Global Perspective (Text and Cases) by : Harjit Singh
Download or read book Retail Management A Global Perspective (Text and Cases) written by Harjit Singh and published by S. Chand Publishing. This book was released on 2009-07 with total page 824 pages. Available in PDF, EPUB and Kindle. Book excerpt: Third Revised Edition 2014 In the last five years since the first edition of this book was published, I have received ample email messages from students, researchers, and teachers for congratulating me on the compilation of the book and suggesting how it could be improved. I have also built up a large list of ideas based on my own experiences in reading and teaching the subjec
Book Synopsis Unveiling the Secrets of Baby Newborn Care Superstars by : Aurora Brooks
Download or read book Unveiling the Secrets of Baby Newborn Care Superstars written by Aurora Brooks and published by BabyDreamers.net. This book was released on 101-01-01 with total page 46 pages. Available in PDF, EPUB and Kindle. Book excerpt: Unveiling the Secrets of Baby Newborn Care Superstars: Your Ultimate Guide to Nurturing and Caring for Your Little One Are you a new parent feeling overwhelmed and unsure about how to care for your precious newborn? Look no further! "Unveiling the Secrets of Baby Newborn Care Superstars" is here to guide you through the exciting journey of parenthood. Packed with expert advice and practical tips, this short read book is your go-to resource for all things baby care. Table of Contents: 1. The Importance of Bonding 2. Creating a Safe Environment 3. Babyproofing the House 4. Choosing the Right Crib 5. Establishing a Healthy Sleep Routine 6. Creating a Calming Bedtime Routine 7. Understanding Newborn Sleep Patterns 8. Nutrition and Feeding 9. The Benefits of Breastfeeding 10. Choosing the Right Formula 11. Introducing Solid Foods 12. Diapering and Hygiene 13. Choosing the Right Diapers 14. Proper Diaper Changing Techniques 15. Keeping Newborns Healthy 16. Regular Doctor Check-ups 17. Immunizations and Vaccinations 18. Understanding Newborn Communication 19. Interpreting Cries and Cues 20. Non-Verbal Communication 21. Emotional Support for New Parents 22. Dealing with Postpartum Depression 23. Building a Support Network 24. Stimulating Development 25. Tummy Time 26. Interactive Playtime 27. Caring for Special Needs Newborns 28. Seeking Professional Guidance 29. Creating an Inclusive Environment 30. Frequently Asked Questions In "Unveiling the Secrets of Baby Newborn Care Superstars," you will discover the essential knowledge and skills needed to provide the best care for your little one. From creating a safe environment to understanding newborn communication, this book covers every aspect of newborn care. Learn the importance of bonding with your baby and how it contributes to their overall development. Discover the secrets to creating a safe and babyproofed home, ensuring your little one's safety at all times. Find out how to choose the perfect crib that meets all safety standards and provides a comfortable sleeping environment for your baby. Establishing a healthy sleep routine is crucial for both you and your baby's well-being. This book will guide you through creating a calming bedtime routine and understanding newborn sleep patterns, helping your little one develop healthy sleep habits from This title is a short read. A Short Read is a type of book that is designed to be read in one quick sitting. These no fluff books are perfect for people who want an overview about a subject in a short period of time. Table of Contents Unveiling the Secrets of Baby Newborn Care Superstars The Importance of Bonding Creating a Safe Environment Babyproofing the House Choosing the Right Crib Establishing a Healthy Sleep Routine Creating a Calming Bedtime Routine Understanding Newborn Sleep Patterns Nutrition and Feeding The Benefits of Breastfeeding Choosing the Right Formula Introducing Solid Foods Diapering and Hygiene Choosing the Right Diapers Proper Diaper Changing Techniques Keeping Newborns Healthy Regular Doctor Check-ups Immunizations and Vaccinations Understanding Newborn Communication Interpreting Cries and Cues Non-Verbal Communication Emotional Support for New Parents Dealing with Postpartum Depression Building a Support Network Stimulating Development Tummy Time Interactive Playtime Caring for Special Needs Newborns Seeking Professional Guidance Creating an Inclusive Environment Frequently Asked Questions
Book Synopsis Be a Recruiting Superstar by : Mary Christensen
Download or read book Be a Recruiting Superstar written by Mary Christensen and published by AMACOM. This book was released on 2008-05-15 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: Network marketing has turned millions of people into successful business owners. But to truly reach their earning potential, network marketers need to successfully grow their businesses by recruiting the right people. Network marketing superstar and recruitment expert Mary Christensen takes the guesswork out of successful recruiting, letting you in on her easy-to-use system for finding and training the right people to sell your product or services, and teaching them to do the same. In Be a Recruiting Superstar, you will learn how to: discover their own recruiting style identify people who will become a great part of their team do and say the right things to turn prospects into partners overcome objections with confidence attract people who never considered network marketing Filled with advice and inspiration, Be a Recruiting Superstar gives network marketers the know-how and confidence they need to grow their enterprise and become top earners.
Book Synopsis Engaging Service by : Bryan Williams
Download or read book Engaging Service written by Bryan Williams and published by Lulu.com. This book was released on 2009-06-03 with total page 118 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book will focus on how to go beyond merely serving customers. It will clearly explain how to engage every customer and create memorable experiences. All 22 chapters have been written with one primary goal in mind. That goal is to give practical and relevant information that can be applied immediately. Each of the 22 chapters ends with a powerful activity that is designed to help reinforce the chapter's key points.
Book Synopsis WORK LIKE YOU OWN IT! 20 Ways to Go From Meeting to Exceeding Your Customers' Expectations by : Bryan Williams
Download or read book WORK LIKE YOU OWN IT! 20 Ways to Go From Meeting to Exceeding Your Customers' Expectations written by Bryan Williams and published by Lulu.com. This book was released on 2011-05-27 with total page 108 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is the result of a journey that began with my first day of work as a restaurant busboy. On my first day of work, my manager said to me, "Work in this restaurant like you own it!" My manager challenged me to go beyond the basic expectations of my job title and dare to work with pride, passion and professionalism. I quickly understood that despite the leaders' best efforts, at some point the line staff has to step up and work with a sense of ownership. All 20 chapters of this book will provide multiple perspectives on how to be the best service professional you can be. Each chapter ends with a powerful activity that is designed to help reinforce the key learning points. About the AuthorDr. Bryan Williams is a service consultant, trainer, and author. His specialty areas include service excellence, employee engagement, and quality improvement.Learn more about Bryan and B.Williams Enterprise at www.bwenterprise.net .
Download or read book Superstar Signs written by Chrissie Blaze and published by John Hunt Publishing. This book was released on 2008-10-31 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: In our modern culture, everyone is fascinated by the lives of celebrities and they have become our modern day heroes. In this astrological guide to the Sun Signs, brief bios of these modern celebrities as well as heroes of the past, are used to illustrate the different qualities of the Sun Signs, Aries through Pisces. The aim of this book is as a fascinating guide to understanding more about the role of the Sun Signs.
Book Synopsis Health Care Marketing by : Philip D. Cooper
Download or read book Health Care Marketing written by Philip D. Cooper and published by Jones & Bartlett Learning. This book was released on 1994 with total page 548 pages. Available in PDF, EPUB and Kindle. Book excerpt: Health Care Marketing: A Foundation for Managed Quality builds on tradition and delivers the very latest answers to the whats, whys, and hows of making effective marketing a reality in your health care organization. Included are journal articles, book chapters, scholarly papers, editorials, research reports, and case studies, all gathered here in a single timely and comprehensive source.
Book Synopsis Achieving Excellence Through Customer Service by : John Tschohl
Download or read book Achieving Excellence Through Customer Service written by John Tschohl and published by Best Sellers Publishing. This book was released on 1996 with total page 388 pages. Available in PDF, EPUB and Kindle. Book excerpt: Promotes the theory that superior customer service leads to a superior business organisation
Download or read book Sickening written by John Abramson and published by HarperCollins. This book was released on 2022-02-08 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: The inside story of how Big Pharma’s relentless pursuit of ever-higher profits corrupts medical knowledge—misleading doctors, misdirecting American health care, and harming our health. The United States spends an excess $1.5 trillion annually on health care compared to other wealthy countries—yet the amount of time that Americans live in good health ranks a lowly 68th in the world. At the heart of the problem is Big Pharma, which funds most clinical trials and therefore controls the research agenda, withholds the real data from those trials as corporate secrets, and shapes most of the information relied upon by health care professionals. In this no-holds-barred exposé, Dr. John Abramson—one of the foremost experts on the drug industry’s deceptive tactics—combines patient stories with what he learned during many years of serving as an expert in national drug litigation to reveal the tangled web of financial interests at the heart of the dysfunction in our health-care system. For example, one of pharma’s best-kept secrets is that the peer reviewers charged with ensuring the accuracy and completeness of the clinical trial reports published in medical journals do not even have access to complete data and must rely on manufacturer-influenced summaries. Likewise for the experts who write the clinical practice guidelines that define our standards of care. The result of years of research and privileged access to the inner workings of the U.S. medical-industrial complex, Sickening shines a light on the dark underbelly of American health care—and presents a path toward genuine reform.
Download or read book Peyton Manning written by Mike Artell and published by Capstone. This book was released on 2011-07 with total page 26 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Presents the athletic biography of Peyton Manning, including his career as a high school, college, and professional football player"--Provided by publisher.
Book Synopsis Customer Loyalty Guaranteed by : Chip R Bell
Download or read book Customer Loyalty Guaranteed written by Chip R Bell and published by Adams Media. This book was released on 2007-11-01 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Amidst a wealth of products and services, customers are hearing one message more consistently than ever before: "Buy from us...or not...your business isn't that important." How are companies sending the message? By giving their customers boring, apathetic, impatient, and uninspired service. An organization's commercial success is incumbent upon making customers feel valued. Customer Loyalty Guaranteed shows leaders at all levels how to awaken the "spirit to serve" in every employee. Included are: * The seven customer service personalities that build unbreakable customer loyalty--and how to manage them * Leadership practices that organizations must embrace to be service superstars * Practices for maintaining remarkable service over the longterm Customer service gurus Chip Bell and John Patterson provide fresh concepts on how organizations must deal with today's "new" customer, and show companies how to infuse their organizations with passion that customers will connect to. AUTHOR: Chip R. Bell (Dallas, TX) is founder of the Dallas-based Chip Bell Group and one of the nation's leading experts on customer service. Leadership Excellence magazine named him one of the 50 most influential leadership authorities in the United States. His previous books, including Magnetic Service, Customers as Partners, and Managing Knock Your Socks Off Service, have all been on bestseller lists and widely translated around the world. John R. Patterson (Atlanta, GA) is founder and President of the Atlanta-based Progressive Insights, a Chip Bell Group alliance partner. His consulting practice specializes in helping organizations manage complex culture change built around customer and employee loyalty. His articles have appeared in Customer Relationship Management and Leadership Excellence.
Book Synopsis E-healthcare by : Douglas E. Goldstein
Download or read book E-healthcare written by Douglas E. Goldstein and published by Jones & Bartlett Learning. This book was released on 2000 with total page 530 pages. Available in PDF, EPUB and Kindle. Book excerpt: Leadership/Management/Administration
Book Synopsis Einstein Superstar Code by : George Hohbach
Download or read book Einstein Superstar Code written by George Hohbach and published by BoD – Books on Demand. This book was released on 2021-10-05 with total page 298 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this illustrated Young Adult Action Comedy, two teenagers, together with an alien and the U.S. President, have to fight an evil Artificial General Intelligence system and discover that Albert Einstein’s findings contain a scientific secret which can put human society on a positive path with planet Earth. In the 2nd part of the book, learn about Einstein’s ground-breaking, scientific findings concerning the core role of Symmetry in Nature, other symmetric, ecointelligent concepts such as the Circular Economy and how Symmetry underpins all areas of life – from art, consciousness to super talent and film. The 2nd part also includes the sheet music to the novel’s two pop songs Doughnut and With the Circle of Life.
Book Synopsis Transforming Health Care by : Phil Fasano
Download or read book Transforming Health Care written by Phil Fasano and published by John Wiley & Sons. This book was released on 2013-01-29 with total page 109 pages. Available in PDF, EPUB and Kindle. Book excerpt: The future of healthcare technologies, and what they mean for investors and entrepreneurs The healthcare technology revolution is just around the corner. And when it arrives, it will change and enrich our lives in ways we can only begin to imagine. Doctors will perform blood pressure readings via video chat and nutritionists will analyze diet based on photos taken with cellphone cameras. Transforming Health Care combines healthcare, technology, and finance in an innovative new way that explains the future of healthcare and its effects on patient care, exploring the emergence of electronic tools that will transform the medical industry. Explaining how technology, not politics, will lead the future of the healthcare revolution, author and healthcare technology expert Phil Fasano presents real-life examples that show how the next generation of medical breakthroughs will come from the instant exchange of information across the world Explores how new technologies will radically change the future of healthcare by making it easier to share information rapidly Explains what the future of the high tech medical industry means for investors and entrepreneurs Written by a respected healthcare and health technology expert Offering an unprecedented look at how technology is transforming the healthcare industry, and what it will mean for future investors and entrepreneurs, Transforming Health Care is a remarkable insight into the next generation of health technologies.
