Hands On Hospitality

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The Power of Hospitality

Author : Chuck and Kathie Crismier
Publisher :
ISBN 13 : 9780971842823
Total Pages : 0 pages
Book Rating : 4.8/5 (428 download)

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Book Synopsis The Power of Hospitality by : Chuck and Kathie Crismier

Download or read book The Power of Hospitality written by Chuck and Kathie Crismier and published by . This book was released on 2004-03-15 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: God's plan for everyone who professes the name of Christ, both men and women, includes hospitality. No one is exempt, from pastor to people. An open heart, open hand and open home is God's divine design to open the hearts of people everywhere it is practiced. Hospitality connects the heart of God and the heart of true ministry for every believer, yet something dramatic has happened in our hearts, closing the doors of our homes, causing Christianity Today to ask, "Whatever Happened to Hospitality?" What about your life? Do you have an open heart, open hand and open home to others... to strangers? The Apostle Paul reminds we must all be "given to hospitality." Pastors and leaders must be "lovers of hospitality." And the Apostle Peter declared, "The end of all things is at hand... use hospitality ... without grudging." Here is hidden power reserved by God for those who dare to practice it. It is PERSONAL, it is PRACTICAL, and it is PROPHETIC! The Power of Hospitality will change your life, your family, your congregation... yes even your city and your world if your will let it.

Hand Book of Travel, Tourism and Hospitality Management

Author : Sushil Masih
Publisher :
ISBN 13 : 9789380228945
Total Pages : 0 pages
Book Rating : 4.2/5 (289 download)

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Book Synopsis Hand Book of Travel, Tourism and Hospitality Management by : Sushil Masih

Download or read book Hand Book of Travel, Tourism and Hospitality Management written by Sushil Masih and published by . This book was released on 2011 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Hands on Hospitality

Author : Max Hitchins
Publisher :
ISBN 13 : 9780947110086
Total Pages : 153 pages
Book Rating : 4.1/5 (1 download)

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Book Synopsis Hands on Hospitality by : Max Hitchins

Download or read book Hands on Hospitality written by Max Hitchins and published by . This book was released on 1990 with total page 153 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Hospitality Management Education

Author : Kaye Sung Chon
Publisher : Routledge
ISBN 13 : 1136379282
Total Pages : 303 pages
Book Rating : 4.1/5 (363 download)

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Book Synopsis Hospitality Management Education by : Kaye Sung Chon

Download or read book Hospitality Management Education written by Kaye Sung Chon and published by Routledge. This book was released on 2013-04-03 with total page 303 pages. Available in PDF, EPUB and Kindle. Book excerpt: Help students succeed now and in the future in any aspect of the hospitality field! Hospitality Management Education focuses on the academic aspect of hospitality--the mechanisms of hospitality education programs, their missions, their constituents, and the outcomes of their efforts. This book examines why people study hospitality management, the vast opportunities the field offers, and ways to best prepare students for a career in the industry or in academia. Within Hospitality Management Education, you'll find exhibits, figures, tables, and insight into innovative practice methods that will strengthen your skills as an educator and contributor to the growing success of this discipline. Containing research and first-hand accounts, Hospitality Management Education offers you insight into qualities and strategies that make educators or employees effective and successful in the industry. You'll find useful information to help you better prepare students and enhance your teaching skills, such as: understanding the history and advances of hospitality management education during the past 75 years stressing the difference between the hospitality industry and other industries to help prospective hospitality students understand the unique rigors of hospitality examining degree programs in the United Kingdom, Australia, and the United States to identify common global teaching trends, differences, and program outcomes enhancing student learning and education programs by linking academic hospitality programs to industry through internships, involvement with industry associations, and advisory councils assuring quality in academic programs through accreditation, certification, outside peer reviews, outside reviews by the industry, and administrative reviews of the faculty preparing for a professional academic career through strategic career planning, networking, and targeting hospitality programs Hospitality Management Education discusses educational trends as a whole over the past decade to give you insight into future directions of hospitality such as increased specialization, growing numbers of faculty, more funding, and increased academic focus on research and scholarship. In this valuable volume, you'll find methods and suggestions that will make you a more knowledgeable and effective educator!

The Heart of Hospitality

Author : Micah Solomon
Publisher : SelectBooks, Inc.
ISBN 13 : 159079379X
Total Pages : 191 pages
Book Rating : 4.5/5 (97 download)

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Book Synopsis The Heart of Hospitality by : Micah Solomon

Download or read book The Heart of Hospitality written by Micah Solomon and published by SelectBooks, Inc.. This book was released on 2016-10-11 with total page 191 pages. Available in PDF, EPUB and Kindle. Book excerpt: Success in today’s rapidly changing hospitality industry depends on understanding the desires of guests of all ages, from seniors and boomers to the newly dominant millennial generation of travelers. Help has arrived with a compulsively-readable new standard, The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets by Micah Solomon, with a foreword by The Ritz-Carlton Hotel Company’s president and COO Herve Humler. This up-to-the-minute resource delivers the closely guarded customer experience secrets and on-trend customer service insights of today’s top hoteliers, restaurateurs, and masters of hospitality management including: Four Seasons Chairman Isadore Sharp: How to build an unsinkable company culture Union Square Hospitality Group CEO Danny Meyer: His secrets of hiring, onboarding, training, and more Tom Colicchio (Craft Restaurants, Top Chef): How to create a customer-centric customer experience in a chef-centric restaurant Virgin Hotels CEO Raul Leal: How Virgin Hotels created its innovative, future-friendly hospitality approach Ritz-Carlton President and COO Herve Humler: How to engage today’s new breed of luxury travelers Double-five-star chef and hotelier Patrick O’Connell (The Inn at Little Washington) shares the secrets of creating hospitality connections Designer David Rockwell on the secrets of building millennial-friendly restaurants and hotel spaces (W, Nobu, Andaz) that resonate with today’s travelers Restaurateur Traci Des Jardins on building a “narcissism-free” hospitality culture Legendary chef Eric Ripert’s principles of creating a great guest experiences, simultaneously within a single dining room. The Heart of Hospitality is a hospitality management resource like no other, put together by leading customer service expert Micah Solomon. Filled with exclusive, first-hand stories and wisdom from the top professionals in the industry, The Heart of Hospitality is an essential hospitality industry resource. As Ritz-Carlton President and COO Herve Humler says in his foreword to the book, “If you want to create and sustain a level of service so memorable that it becomes an unbeatable competitive advantage, you’ll find the secrets here.”

Hospitality Management

Author : Lyn Pont, PhD
Publisher : iUniverse
ISBN 13 : 149173308X
Total Pages : 279 pages
Book Rating : 4.4/5 (917 download)

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Book Synopsis Hospitality Management by : Lyn Pont, PhD

Download or read book Hospitality Management written by Lyn Pont, PhD and published by iUniverse. This book was released on 2014-12 with total page 279 pages. Available in PDF, EPUB and Kindle. Book excerpt: Competition in the hospitality industry is nonstop, and brands are looking for associates who can handle themselves flawlessly both on and off the job. Modern hospitality professionals are correctly concerned about representing their organizations, and themselves, with polish, politeness, confidence, and authority. Hospitality Management leads the way by showcasing the soft skills that you can use to amaze your guests with your outstanding attention to customer care--Publisher.

Hospitality Employee Management and Supervision

Author : Kerry L. Sommerville
Publisher : John Wiley & Sons
ISBN 13 : 0471745227
Total Pages : 370 pages
Book Rating : 4.4/5 (717 download)

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Book Synopsis Hospitality Employee Management and Supervision by : Kerry L. Sommerville

Download or read book Hospitality Employee Management and Supervision written by Kerry L. Sommerville and published by John Wiley & Sons. This book was released on 2007-02-26 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: HOSPITALITY EMPLOYEE MANAGEMENT AND SUPERVISION A PRACTICAL RESOURCE FOR MANAGERS AND SUPERVISORS IN HOSPITALITY BUSINESSES In many hospitality establishments, one manager or supervisor is the entire human resources department, making all the hiring and training decisions, often without having a formal human resources background. Filling this knowledge gap, Hospitality Employee Management and Supervision provides both busy professionals and students with a one-stop comprehensive guide to human resources in the hospitality industry. Rather than taking a theoretical approach, this text provides a hands-on, practical, and applications-based approach. The coverage is divided into four sections: legal considerations, employee selection, employee orientation and training, and communication and motivation. Each chapter in this lively and engaging text features: Quotations——Various practitioners in the hospitality industry highlight the chapter’s focus Chapter Objectives and Summaries lay out key concepts and then, at the end of each chapter, review them HRM in Action features highlight real-world HRM experiences that relate to the content presented in each chapter Tales from the Field——Hospitality employees provide accounts of the various challenges they face in the industry Ethical Dilemmas——Scenarios from the hospitality industry which emphasize the role ethics plays in every aspect of the hospitality industry Practice Quizzes and Chapter Review Questions reinforce student comprehension of key concepts Hands-On HRM——Mini-cases based on real-world situations with discussion questions Chapter Key Terms——Bolded within the chapter and then listed at the end of each chapter with definitions

The Routledge Handbook of Tourism and Hospitality Education

Author : Dianne Dredge
Publisher : Routledge
ISBN 13 : 1135018952
Total Pages : 603 pages
Book Rating : 4.1/5 (35 download)

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Book Synopsis The Routledge Handbook of Tourism and Hospitality Education by : Dianne Dredge

Download or read book The Routledge Handbook of Tourism and Hospitality Education written by Dianne Dredge and published by Routledge. This book was released on 2014-10-03 with total page 603 pages. Available in PDF, EPUB and Kindle. Book excerpt: Tourism is much more than an economic sector, it is also a social, cultural, political, and environmental force that drives societal change. Understanding, responding to, and managing this change will inevitably require knowledge workers who are able to address a range of problems associated with tourism, travel, hospitality, and the increasingly complex operating environment within which they exist. The purpose of this Handbook is to provide an insightful and authoritative account of the various issues that are shaping the higher educational world of tourism, hospitality and events education and to highlight the creative, inventive and innovative ways that educators are responding to these issues. It takes as its central focus a dynamic curriculum space shaped by internal and external factors from global to local scales, a variety of values and perspectives contributed by a range of stakeholders, and shifting philosophies about education policy, pedagogy and teaching practice. A benchmark for future curriculum design and development, it critically reviews the development of conceptual and theoretical approaches to tourism and hospitality education. The Handbook is composed of contributions from specialists in the field, is interdisciplinary in coverage and international in scope through its authorship and content. Providing a systematic guide to the current state of knowledge on tourism and hospitality education and its future direction this is essential reading for students, researchers and academics in Tourism, Hospitality, Events, Recreation and Leisure Studies.

Lead with Hospitality

Author : Taylor Scott
Publisher : BenBella Books
ISBN 13 : 1953295223
Total Pages : 257 pages
Book Rating : 4.9/5 (532 download)

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Book Synopsis Lead with Hospitality by : Taylor Scott

Download or read book Lead with Hospitality written by Taylor Scott and published by BenBella Books. This book was released on 2021-04-27 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: Across all industries and levels of organizations, one key leadership trait inspires and motivates more than any other: hospitality. We have all encountered inspirational leaders who've helped us, taught us, encouraged us, pushed us to get outside our comfort zones, or motivated us to become the best version of ourselves. What is it about their leadership styles that inspires us to do more for our team and our personal and professional growth? Turns out, we admire these leaders for the same reasons we love our favorite hotels, resorts, restaurants, or bars: How they make us feel is essential. Members of today's workforce—especially millennials and Gen Z—are looking for inspiring environments and work that truly fulfills them. Before anyone is compelled to do anything they first must feel. Speaker, consultant, and hospitality industry veteran Taylor Scott knows that the most effective leaders approach their roles with heart, emotionally connecting with their team members before attempting to manage them. Scott draws from his two decades in leadership roles at respected hotels, resorts, and restaurants. He distills the principles of gracious hospitality, translating them into actionable leadership lessons which apply in any industry, such as: • How making people feel welcome fosters loyalty and keeps workers engaged with an organization's purpose • How serving people with empathy and compassion sparks workers' highest productivity • How making people feel comfortable encourages exploration, curiosity, and discovery while inviting everyone to lean into their creativity • How making people feel significant drives them to deliver their best work He also shares specific, practical steps you can take to put these principles into action. Scott shows how to connect, serve, engage, coach, and inspire your peers, teams, and even your own leaders. Lead with Hospitality is a call to action to connect with people on a human level which ultimately inspires teams, organizations, and companies to go to the next level.

Hospitality Services

Author :
Publisher :
ISBN 13 : 9781920203207
Total Pages : 196 pages
Book Rating : 4.2/5 (32 download)

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Book Synopsis Hospitality Services by :

Download or read book Hospitality Services written by and published by . This book was released on 2007 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Make Learning Magical

Author : Tisha Richmond
Publisher :
ISBN 13 : 9781946444998
Total Pages : 204 pages
Book Rating : 4.4/5 (449 download)

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Book Synopsis Make Learning Magical by : Tisha Richmond

Download or read book Make Learning Magical written by Tisha Richmond and published by . This book was released on 2018-09-11 with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Make Learning MAGICAL, educator Tisha Richmond pulls back the curtain to reveal strategies you can use to transform your classroom. Laughter, fun, and gamified experiences can make school a place where students are inspired, empowered, and immersed in learning. The techniques Tisha shares will equip you to put your students center stage.

Hans on in Hospitality

Author : Hans - Ruedi Frutiger
Publisher : Partridge Publishing Singapore
ISBN 13 : 1543763987
Total Pages : 114 pages
Book Rating : 4.5/5 (437 download)

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Book Synopsis Hans on in Hospitality by : Hans - Ruedi Frutiger

Download or read book Hans on in Hospitality written by Hans - Ruedi Frutiger and published by Partridge Publishing Singapore. This book was released on 2021-05-27 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many hospitality companies have begun to recognise the benefits of having a diverse group of decision-makers. When it comes to drafting strategies to increase revenue and better penetrate and service target markets in different communities, it helps to have fresh sets of eyes. This enables companies to tap into target markets more effectively, which benefits all parties. A successful strategy needs to make diversity part of the common vision, get buy-in from stakeholders, provide a sense of purpose, and encourage commitment across the organization. Companies should define the key diversity areas that apply to their particular market and employee composition. In addition to gender, ethnicity, LGBTQ status and disability, other dimensions of diversity might be relevant. These include age, marital status, religious beliefs and education. Expand the ideal candidate profile and companies into the organisation in order to expand into that market.

Extraordinary Hospitality (for Ordinary People)

Author : Carolyn Lacey
Publisher : The Good Book Company
ISBN 13 : 1784985937
Total Pages : 108 pages
Book Rating : 4.7/5 (849 download)

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Book Synopsis Extraordinary Hospitality (for Ordinary People) by : Carolyn Lacey

Download or read book Extraordinary Hospitality (for Ordinary People) written by Carolyn Lacey and published by The Good Book Company. This book was released on 2021-04-01 with total page 108 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to offer Christian hospitality without becoming exhausted and overburdened. Generous hospitality is a significant way in which God works through our lives to bring life to others, yet many of us feel ill-equipped and overwhelmed at the prospect, especially if we don’t have big houses and we are not wonderful cooks! Carolyn Lacey encourages us to focus on the goal of hospitality, which is to reflect God’s welcoming heart, and shows us how we can all do that, regardless of our bank balance or living situation. She explores seven ways in which we can reflect God’s character in the way we welcome others into our homes and into our lives, and so point people ultimately to Christ. This practical and realistic book explores how to make generous hospitality part of everyday life without becoming exhausted and overburdened.

Researching Hospitality and Tourism

Author : Bob Brotherton
Publisher : SAGE
ISBN 13 : 147390353X
Total Pages : 297 pages
Book Rating : 4.4/5 (739 download)

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Book Synopsis Researching Hospitality and Tourism by : Bob Brotherton

Download or read book Researching Hospitality and Tourism written by Bob Brotherton and published by SAGE. This book was released on 2008-03-11 with total page 297 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This textbook will be used to support undergraduate dissertation supervision. The book clearly sets out the research philosophies, principles and practices relevant to conduct of fieldwork. A useful and informative text to aid the research design and process." - Nazia Ali, Bedfordshire University "A key text for students studying research methods or undertaking a research project in the hospitality and tourism industries." - Lisa Wyld, Westminster Kingsway College "An excellent overview of primary research itself and its application in Hospitality and Tourism." - Jane Warren, SHRM College Hospitality and tourism is the fourth biggest industry in the world. What are the key research issues in the field? What methods are particularly useful to answer questions of management, policy, strategy and general understanding? This is the first comprehensive guide to research methods and issues for students engaged in hospitality and tourism studies. Jargon-free, incisive and relevant, the book offers an uncluttered guide to key concepts and essential research techniques. It is grounded in a real world approach that concentrates upon the issues that students will encounter in their studies and work experience. It fills an enormous gap in the field providing students with the first dedicated introduction to research methods for hospitality and tourism students.

Hospitality Services 3

Author : Ben Du Toit
Publisher :
ISBN 13 :
Total Pages : 231 pages
Book Rating : 4.:/5 (11 download)

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Book Synopsis Hospitality Services 3 by : Ben Du Toit

Download or read book Hospitality Services 3 written by Ben Du Toit and published by . This book was released on 2007 with total page 231 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Heads in Beds

Author : Jacob Tomsky
Publisher : Anchor
ISBN 13 : 030794834X
Total Pages : 322 pages
Book Rating : 4.3/5 (79 download)

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Book Synopsis Heads in Beds by : Jacob Tomsky

Download or read book Heads in Beds written by Jacob Tomsky and published by Anchor. This book was released on 2013-07-30 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the tradition of Kitchen Confidential and Waiter Rant, a rollicking, eye-opening, fantastically indiscreet memoir of a life spent (and misspent) in the hotel industry. “Highly amusing."—New York Times Jacob Tomsky never intended to go into the hotel business. As a new college graduate, armed only with a philosophy degree and a singular lack of career direction, he became a valet parker for a large luxury hotel in New Orleans. Yet, rising fast through the ranks, he ended up working in “hospitality” for more than a decade, doing everything from supervising the housekeeping department to manning the front desk at an upscale Manhattan hotel. He’s checked you in, checked you out, separated your white panties from the white bed sheets, parked your car, tasted your room-service meals, cleaned your toilet, denied you a late checkout, given you a wake-up call, eaten M&Ms out of your minibar, laughed at your jokes, and taken your money. In Heads in Beds he pulls back the curtain to expose the crazy and compelling reality of a multi-billion-dollar industry we think we know. Heads in Beds is a funny, authentic, and irreverent chronicle of the highs and lows of hotel life, told by a keenly observant insider who’s seen it all. Prepare to be amused, shocked, and amazed as he spills the unwritten code of the bellhops, the antics that go on in the valet parking garage, the housekeeping department’s dirty little secrets—not to mention the shameless activities of the guests, who are rarely on their best behavior. Prepare to be moved, too, by his candor about what it’s like to toil in a highly demanding service industry at the luxury level, where people expect to get what they pay for (and often a whole lot more). Employees are poorly paid and frequently abused by coworkers and guests alike, and maintaining a semblance of sanity is a daily challenge. Along his journey Tomsky also reveals the secrets of the industry, offering easy ways to get what you need from your hotel without any hassle. This book (and a timely proffered twenty-dollar bill) will help you score late checkouts and upgrades, get free stuff galore, and make that pay-per-view charge magically disappear. Thanks to him you’ll know how to get the very best service from any business that makes its money from putting heads in beds. Or, at the very least, you will keep the bellmen from taking your luggage into the camera-free back office and bashing it against the wall repeatedly.

Hospitality Management

Author : Matt A. Casado
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781469930282
Total Pages : 0 pages
Book Rating : 4.9/5 (32 download)

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Book Synopsis Hospitality Management by : Matt A. Casado

Download or read book Hospitality Management written by Matt A. Casado and published by Createspace Independent Publishing Platform. This book was released on 2012-02-29 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Hospitality Management: A Capstone course offers comprehensive coverage of topics taught in hospitality programs and an array of realistic operational and managerial situations and cases students are bound to find on being hired by hospitality companies. The cases are geared to prepare students for critical thinking and problem solving. The purpose of the book is to help move students out of their scholastic mode and into supervisory and managerial roles in the hospitality industry. Casado's roll-up-your-sleeves, down-in-the-trenches approach provides a practical guide to solving problems and to handling difficult operational situations. This practical, easy-to-read text: - Features operational situations and cases that are discussion-worthy, thought-provoking, challenging, and engaging. - Includes a chapter on career planning to assist students with thinking beyond their post-graduation positions. - Offers a comprehensive review of major curriculum topics and provides the final coaching opportunity in operational know-how and decision making. - Reinforces learning and allows seniors a final chance to imprint the material in their memories. - Uses a straightforward and to-the-point style to help solidify and apply concepts. - Presents its content in a refreshing, friendly way that departs from the typical over-academic style. - Applies a hands-on approach to completing tasks and understanding concepts.An Instructor's Manual is available to institutions adopting the book. Please contact: [email protected]