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Handbook Of Public Quality Management
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Book Synopsis Handbook of Public Quality Management by : Ronald J. Stupak
Download or read book Handbook of Public Quality Management written by Ronald J. Stupak and published by CRC Press. This book was released on 2019-09-16 with total page 892 pages. Available in PDF, EPUB and Kindle. Book excerpt: Exploring a variety of methods for improving the economic performance of organizations, this multidisciplinary text covers macro- and micro-perspectives while considering strategic planning, systematic process analysis, leadership studies, group dynamics, and human motivation theories. It highlights "quality of relationships" as a guiding principle within the framework of public administration and stresses customer, client, and stakeholder satisfaction. With over 1000 literature references, tables, drawings, and equations, and appendices of laws and regulations, the book responds to the mandate for high performance and increased productivity.
Book Synopsis Handbook of Public Quality Management by : Stupak/Leitner
Download or read book Handbook of Public Quality Management written by Stupak/Leitner and published by CRC Press. This book was released on 2001-03-22 with total page 898 pages. Available in PDF, EPUB and Kindle. Book excerpt: Exploring a variety of methods for improving the economic performance of organizations, this multidisciplinary text covers macro- and micro-perspectives while considering strategic planning, systematic process analysis, leadership studies, group dynamics, and human motivation theories. It highlights "quality of relationships" as a guiding principle within the framework of public administration and stresses customer, client, and stakeholder satisfaction. With over 1000 literature references, tables, drawings, and equations, and appendices of laws and regulations, the book responds to the mandate for high performance and increased productivity.
Book Synopsis The Oxford Handbook of Public Management by : Ewan Ferlie
Download or read book The Oxford Handbook of Public Management written by Ewan Ferlie and published by Oxford University Press, USA. This book was released on 2007 with total page 805 pages. Available in PDF, EPUB and Kindle. Book excerpt: The public sector continues to play a strategic role across the world and in the last thirty years there have been major shifts in approaches to its management. This text identifies the trends in public management and the effects these have had, as well as providing a broad overview to each topic.
Book Synopsis The International Handbook of Public Financial Management by : Richard Allen
Download or read book The International Handbook of Public Financial Management written by Richard Allen and published by Springer. This book was released on 2013-08-15 with total page 1125 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Handbook is a virtual encyclopedia of public financial management, written by topmost experts, many with a background in the IMF and World Bank. It provides the first comprehensive guide to the subject that has been published in more than ten years. The book is aimed at a broad audience of academics/students, government officials, development agencies and practitioners. It covers both bread-and-butter topics such as the macroeconomic and legal framework for budgeting, budget preparation and execution, procurement, accounting, reporting, audit and oversight, as well as specialist subjects such as government payroll systems, local government finance, fiscal transparency, the management of fiscal risks, sovereign wealth funds, the management of state-owned enterprises, and political economy aspects of budgeting. The book sets out numerous examples and case studies describing good practice in public financial management, and is highly relevant for use in both advanced and developing countries.
Book Synopsis Handbook of Data Quality by : Shazia Sadiq
Download or read book Handbook of Data Quality written by Shazia Sadiq and published by Springer Science & Business Media. This book was released on 2013-08-13 with total page 440 pages. Available in PDF, EPUB and Kindle. Book excerpt: The issue of data quality is as old as data itself. However, the proliferation of diverse, large-scale and often publically available data on the Web has increased the risk of poor data quality and misleading data interpretations. On the other hand, data is now exposed at a much more strategic level e.g. through business intelligence systems, increasing manifold the stakes involved for individuals, corporations as well as government agencies. There, the lack of knowledge about data accuracy, currency or completeness can have erroneous and even catastrophic results. With these changes, traditional approaches to data management in general, and data quality control specifically, are challenged. There is an evident need to incorporate data quality considerations into the whole data cycle, encompassing managerial/governance as well as technical aspects. Data quality experts from research and industry agree that a unified framework for data quality management should bring together organizational, architectural and computational approaches. Accordingly, Sadiq structured this handbook in four parts: Part I is on organizational solutions, i.e. the development of data quality objectives for the organization, and the development of strategies to establish roles, processes, policies, and standards required to manage and ensure data quality. Part II, on architectural solutions, covers the technology landscape required to deploy developed data quality management processes, standards and policies. Part III, on computational solutions, presents effective and efficient tools and techniques related to record linkage, lineage and provenance, data uncertainty, and advanced integrity constraints. Finally, Part IV is devoted to case studies of successful data quality initiatives that highlight the various aspects of data quality in action. The individual chapters present both an overview of the respective topic in terms of historical research and/or practice and state of the art, as well as specific techniques, methodologies and frameworks developed by the individual contributors. Researchers and students of computer science, information systems, or business management as well as data professionals and practitioners will benefit most from this handbook by not only focusing on the various sections relevant to their research area or particular practical work, but by also studying chapters that they may initially consider not to be directly relevant to them, as there they will learn about new perspectives and approaches.
Book Synopsis Laboratory Quality Management System by : World Health Organization
Download or read book Laboratory Quality Management System written by World Health Organization and published by . This book was released on 2011 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Achieving, maintaining and improving accuracy, timeliness and reliability are major challenges for health laboratories. Countries worldwide committed themselves to build national capacities for the detection of, and response to, public health events of international concern when they decided to engage in the International Health Regulations implementation process. Only sound management of quality in health laboratories will enable countries to produce test results that the international community will trust in cases of international emergency. This handbook was developed through collaboration between the WHO Lyon Office for National Epidemic Preparedness and Response, the United States of America Centers for Disease Control and Prevention (CDC) Division of Laboratory Systems, and the Clinical and Laboratory Standards Institute (CLSI). It is based on training sessions and modules provided by the CDC and WHO in more than 25 countries, and on guidelines for implementation of ISO 15189 in diagnostic laboratories, developed by CLSI. This handbook is intended to provide a comprehensive reference on Laboratory Quality Management System for all stakeholders in health laboratory processes, from management, to administration, to bench-work laboratorians. This handbook covers topics that are essential for quality management of a public health or clinical laboratory. They are based on both ISO 15189 and CLSI GP26-A3 documents. Each topic is discussed in a separate chapter. The chapters follow the framework developed by CLSI and are organized as the "12 Quality System Essentials".
Book Synopsis Handbook of Technology Management in Public Administration by : David Greisler
Download or read book Handbook of Technology Management in Public Administration written by David Greisler and published by CRC Press. This book was released on 2006-11-15 with total page 877 pages. Available in PDF, EPUB and Kindle. Book excerpt: All organizations, whether for profit, not for profit, or government, face issues of information technology management. While the concerns involved may differ from organization to organization, the principles of good information technology management remain the same. Using a compilation of articles on various topics relating to technology manage
Book Synopsis Handbook of Public Personnel Administration by : Jack Rabin
Download or read book Handbook of Public Personnel Administration written by Jack Rabin and published by CRC Press. This book was released on 1994-09-29 with total page 750 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offers in-depth analyses spanning the entire field of public personnel administration--from a history of the American civil service as characterized by competing perspectives to the contemporary application of total quality management by human resources practitioners. Addresses the major laws that regulate worker compensation.
Book Synopsis Public Service Operations Management by : Zoe J. Radnor
Download or read book Public Service Operations Management written by Zoe J. Radnor and published by Routledge. This book was released on 2015-07-30 with total page 481 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do policy makers and managers square the circle of increasing demand and expectations for the delivery and quality of services against a backdrop of reduced public funding from government and philanthropists? Leaders, executives and managers are increasingly focusing on service operations improvement. In terms of research, public services are immature within the discipline of operations management, and existing knowledge is limited to government departments and large bureaucratic institutions. Drawing on a range of theory and frameworks, this book develops the research agenda, and knowledge and understanding in public service operations management, addressing the most pressing dilemmas faced by leaders, executives and operations managers in the public services environment. It offers a new empirical analysis of the impact of contextual factors, including the migration of planning systems founded on MRP/ERP and the adoption of industrial based improvement practices such as TQM, lean thinking and Six Sigma. This will be of interest to researchers, educators and advanced students in public management, service operations management, health service management and public policy studies.
Book Synopsis Handbook of Public Administration, Second Edition by : W. Bartley Hildreth
Download or read book Handbook of Public Administration, Second Edition written by W. Bartley Hildreth and published by CRC Press. This book was released on 1997-09-19 with total page 1274 pages. Available in PDF, EPUB and Kindle. Book excerpt: This bestselling reference examines all major areas in public administration from the enlightening perspectives of history and the five "great" concepts or theories framing each topic, including public budgeting, financial management, decision making, public law and regulation, and political economy. The American Reference Books Annual calls this ". . .stimulating and thought-provoking....thorough and inclusive....a valuable contribution.," and Canadian Public Administration said it is "....impressive...an extremely useful reference tool... the writing and analysis and the scope of the coverage make the volume a good investment for both government and university libraries."
Book Synopsis Handbook of Water Purity and Quality by : Satinder Ahuja
Download or read book Handbook of Water Purity and Quality written by Satinder Ahuja and published by Academic Press. This book was released on 2009-07-17 with total page 457 pages. Available in PDF, EPUB and Kindle. Book excerpt: This work provides those involved in water purification research and administration with a comprehensive resource of methods for analyzing water to assure its safety from contaminants, both natural and human caused. The book first provides an overview of major water-related issues in developing and developed countries, followed by a review of issues of sampling for water analysis, regulatory considerations and forensics in water quality and purity investigations. The subsequent chapters cover microbial as well chemical contaminations from inorganic compounds, radionuclides, volatile and semi-volatile compounds, disinfectants, herbicides, and pharmaceuticals, including endocrine disruptors, as well as potential terrorist-related contamination. The last chapter describes the Grainger prize-winning filter that can remove arsenic from water sources and sufficiently protect the health of a large number of people. - Covers the scope of water contamination problems on a worldwide scale - Provides a rich source of methods for analyzing water to assure its safety from natural and deliberate contaminants - Describes the filter that won the $1 million Grainger prize and thereby highlighting an important approach to remediation
Book Synopsis Case Studies in Public Budgeting and Financial Management, Revised and Expanded by : W. Bartley Hildreth
Download or read book Case Studies in Public Budgeting and Financial Management, Revised and Expanded written by W. Bartley Hildreth and published by CRC Press. This book was released on 2003-03-11 with total page 864 pages. Available in PDF, EPUB and Kindle. Book excerpt: A resource for administrators seeking innovative ideas and supporting precedents in formulating policy, this book also provides a useful textbook for public administration and policy students. It employs a wealth of case studies in budgeting and financial management to demonstrate strategies in system implementation, policy formulation, government accounting, auditing, and financial reporting. With contributions from leading experts, it clarifies procedures to solve cutback and downsizing dilemmas using theoretical models, and provides pragmatic approaches to managing financial activities under budgetary strain. It also covers the evolution of a debt management policy.
Book Synopsis Public Productivity Through Quality and Strategic Management by : Arie Halachmi
Download or read book Public Productivity Through Quality and Strategic Management written by Arie Halachmi and published by IOS Press. This book was released on 1995 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book deals with the complexity of several concepts, like the following example. Quality is by no means a simple or single concept: it can mean compliance with pre-determined specifications of processes or outputs; it can mean assessment of outcomes or gatekeeping - in other words - assuring the quality of the inputs; etc. The parallels with measuring productivity are obvious: if you cannot get good handles on outputs, then use inputs (and then politicians wonder why productivity appears to stagnate in services). This problem of the simple becoming complicated was understood by the Japanese at the inception of their ``productivity movement'. Having carefully analyzed how Europe had adopted and adapted American productivity techniques and approaches and being faced with a turbulent system of industrial relations and a poor quality image, the initiators of the Japanese productivity movement came to the conclusion that at least a cease-fire and at best a treaty had to be negotiated between organised labour, management and government. The resulting 1955 productivity principles are being addressed in the book.
Book Synopsis Public Administration in Southeast Asia by : Evan M. Berman
Download or read book Public Administration in Southeast Asia written by Evan M. Berman and published by Routledge. This book was released on 2017-09-25 with total page 613 pages. Available in PDF, EPUB and Kindle. Book excerpt: While public administration practice and education in general has become considerably professionalized in the last decade, existing knowledge on public administration in Southeast Asia is fragmented at best, and often devoid of a useful reference. While journal articles and government reports provide decentralized information, Public Administration in Southeast Asia: Thailand, Philippines, Malaysia, Hong Kong and Macao takes a comprehensive and comparative look at the major components of administration systems. The selection of countries and regions included reflects the diversity of Southeast Asia. Organized by Country The handbook fills a critical need by bringing together leading scholars who provide an insider perspective and viewpoint on essential and advanced issues. Divided into five sections, each dedicated to a particular country, the text outlines topics relevant to modern public administration, including: History and Political Context of Public Administration Decentralization and Local Governance Public Ethics and Corruption Performance Management Reforms Civil Service System Focusing on recent developments in public administration in these countries which are among the fastest growing economies in the world, the book explores their practices and innovative approaches in public administration. For many years people have been fascinated by the cultures, peoples, and governments of Southeast Asia, and now they have a book that discusses the apparatus of government in Southeast Asia – their agencies, contexts, processes, and values.
Book Synopsis Government Public Relations by : Mordecai Lee
Download or read book Government Public Relations written by Mordecai Lee and published by CRC Press. This book was released on 2007-12-17 with total page 454 pages. Available in PDF, EPUB and Kindle. Book excerpt: Much maligned in the past as wasteful and self-serving, government public relations provides several distinct services that can be used to advance the substantive mission of an agency in ways that save money, time, and effort. In the same manner as budgeting, HR, strategic planning, and performance assessment, public relations must be included in t
Book Synopsis Public Financial Management by : Howard A. Frank
Download or read book Public Financial Management written by Howard A. Frank and published by CRC Press. This book was released on 2006-01-13 with total page 836 pages. Available in PDF, EPUB and Kindle. Book excerpt: Public Financial Management covers the five major pillars of this sub-discipline of public administration: context, public finance, retirement systems, performance measurement and budgeting, and international perspectives. This text offers practitioners information valuable in their day-to-day operations, while also providing students in public adm
Book Synopsis The Palgrave Handbook of Public Administration and Management in Europe by : Edoardo Ongaro
Download or read book The Palgrave Handbook of Public Administration and Management in Europe written by Edoardo Ongaro and published by Springer. This book was released on 2017-11-27 with total page 1307 pages. Available in PDF, EPUB and Kindle. Book excerpt: This Handbook offers a systematic review of state-of-the-art knowledge on public administration in Europe. Covering the theoretical, epistemological and practical aspects of the field, it focuses on how public administration operates and is studied in European countries. In sixty-three chapters, written by leading scholars, this Handbook considers the uniqueness of the European situation through an interdisciplinary and comparative lens, focusing on the administrative diversity which results from the multiplicity of countries, languages, schools of thought and streams of investigation across Europe. It addresses issues such as multi-level administration and governance, intensive cross country cooperation in administrative reform policy, and public accountability under different systems. It also considers the issue of welfare service delivery, at a time of major economic and societal challenges, as well as understudied emerging issues like Islamic Public Administration and the dynamics of public sector negotiations. With contributions from key experts in Public Administration and Public Management, this cutting edge Handbook offers a significant contribution to the field of comparative public administration, policy and management.
