Customer Relationship Management

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Author :
Publisher : Springer
ISBN 13 : 3662553813
Total Pages : 422 pages
Book Rating : 4.6/5 (625 download)

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Book Synopsis Customer Relationship Management by : V. Kumar

Download or read book Customer Relationship Management written by V. Kumar and published by Springer. This book was released on 2018-05-15 with total page 422 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents an extensive discussion of the strategic and tactical aspects of customer relationship management as we know it today. It helps readers obtain a comprehensive grasp of CRM strategy, concepts and tools and provides all the necessary steps in managing profitable customer relationships. Throughout, the book stresses a clear understanding of economic customer value as the guiding concept for marketing decisions. Exhaustive case studies, mini cases and real-world illustrations under the title “CRM at Work” all ensure that the material is both highly accessible and applicable, and help to address key managerial issues, stimulate thinking, and encourage problem solving. The book is a comprehensive and up-to-date learning companion for advanced undergraduate students, master's degree students, and executives who want a detailed and conceptually sound insight into the field of CRM. The new edition provides an updated perspective on the latest research results and incorporates the impact of the digital transformation on the CRM domain.

The Empire of Civil Society

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Publisher : Verso Books
ISBN 13 : 1804295973
Total Pages : 257 pages
Book Rating : 4.8/5 (42 download)

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Book Synopsis The Empire of Civil Society by : Justin Rosenberg

Download or read book The Empire of Civil Society written by Justin Rosenberg and published by Verso Books. This book was released on 2024-11-26 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Empire of Civil Society mounts a compelling critique of the orthodox "realist" theory of international relations and provides a historical-materialist approach to the international system. Opening with an interrogation of a number of classic realist works, the book rejects outright the goal of theorizing geopolitical systems in isolation from wider social structures. In a series of case studies—including Classical Greece, Renaissance Italy and the Portuguese and Spanish empires—Justin Rosenberg shows how the historical-materialist analysis of societies is a surer guide to understanding geopolitical systems than the technical theories of realist international relations. In each case, he draws attention to the correspondence between the form of the geopolitical system and the character of the societies composing it. In the final section of the book, the tools forged in these explorations are employed to analyze the contemporary international system, with striking results. Rosenberg demonstrates that the distinctive properties of the sovereign-states system are best understood as corresponding to the social structures of capitalist society. In this light, realism emerges as incapable of explaining what it has always insisted is the central feature of the international system—namely, the balance of power. On the other hand, it is argued that Marx’s social theory of value, conventionally regarded as an account of hierarchical class domination, provides the deepest understanding of the core international relations theme of “anarchy.” Provocative and unconventional, The Empire of Civil Society brilliantly turns orthodox international relations on its head.

Recommendations on the Transport of Dangerous Goods

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Author :
Publisher :
ISBN 13 : 9789211303940
Total Pages : 0 pages
Book Rating : 4.3/5 (39 download)

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Book Synopsis Recommendations on the Transport of Dangerous Goods by : United Nations

Download or read book Recommendations on the Transport of Dangerous Goods written by United Nations and published by . This book was released on 2020-01-06 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Manual of Tests and Criteria contains criteria, test methods and procedures to be used for classification of dangerous goods according to the provisions of Parts 2 and 3 of the United Nations Recommendations on the Transport of Dangerous Goods, Model Regulations, as well as of chemicals presenting physical hazards according to the Globally Harmonized System of Classification and Labelling of Chemicals (GHS). As a consequence, it supplements also national or international regulations which are derived from the United Nations Recommendations on the Transport of Dangerous Goods or the GHS. At its ninth session (7 December 2018), the Committee adopted a set of amendments to the sixth revised edition of the Manual as amended by Amendment 1. This seventh revised edition takes account of these amendments. In addition, noting that the work to facilitate the use of the Manual in the context of the GHS had been completed, the Committee considered that the reference to the "Recommendations on the Transport of Dangerous Goods" in the title of the Manual was no longer appropriate, and decided that from now on, the Manual should be entitled "Manual of Tests and Criteria".

A Career in Meteorology

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Author :
Publisher :
ISBN 13 :
Total Pages : 38 pages
Book Rating : 4.:/5 (327 download)

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Book Synopsis A Career in Meteorology by : World Meteorological Organization

Download or read book A Career in Meteorology written by World Meteorological Organization and published by . This book was released on 2006 with total page 38 pages. Available in PDF, EPUB and Kindle. Book excerpt: Aimed primarily at young readers like secondary school students, this booklet shows that the career of meteorologist encompasses a spectrum much broader than the well-known weather observing and forecasting activities.--Publisher's description.

Enhancing Board Effectiveness

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Publisher : Routledge
ISBN 13 : 1351689061
Total Pages : 416 pages
Book Rating : 4.3/5 (516 download)

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Book Synopsis Enhancing Board Effectiveness by : Franklin N. Ngwu

Download or read book Enhancing Board Effectiveness written by Franklin N. Ngwu and published by Routledge. This book was released on 2019-03-07 with total page 416 pages. Available in PDF, EPUB and Kindle. Book excerpt: Enhancing Board Effectiveness seeks to examine the conceptualization and role of the board in a variety of contexts and articulate solutions for improving the effectiveness of the board, especially in developing and emerging markets. Enhancing Board Effectiveness with therefore address the following central questions: To what extent is the concept and role of the board evolving? What rights, powers, responsibilities and other contemporary and historical experiences can enhance the effectiveness of the board, especially in the particular contexts of developing and emerging markets? What socio-economic, political, regulatory and institutional factors/actors influence the effectiveness of the board and how can the policies and practices of such actors exert such influences? In what ways can a reconstructed concept of the board serve as a tool for theoretical, analytical, regulatory and pragmatic assessment of its effectiveness? In examining this issues, Enhancing Board Effectiveness will investigate theoretical, socio-economic, historical, empirical, regulatory, comparative and inter-disciplinary approaches. Academics in the relevant fields of accounting, behavioural psychology/economics, development studies, financial regulation, law and management/organizational studies, political economy and, public administration will find this book of high interest.

Realistic Medicine

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Publisher :
ISBN 13 : 9781785449475
Total Pages : 47 pages
Book Rating : 4.4/5 (494 download)

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Book Synopsis Realistic Medicine by : Catherine Calderwood

Download or read book Realistic Medicine written by Catherine Calderwood and published by . This book was released on 2016 with total page 47 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Sources and Effects of Ionizing Radiation

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Publisher : New York : United Nations
ISBN 13 :
Total Pages : 932 pages
Book Rating : 4.3/5 (243 download)

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Book Synopsis Sources and Effects of Ionizing Radiation by : United Nations. Scientific Committee on the Effects of Atomic Radiation

Download or read book Sources and Effects of Ionizing Radiation written by United Nations. Scientific Committee on the Effects of Atomic Radiation and published by New York : United Nations. This book was released on 1993 with total page 932 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Business Driven Information Systems

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Publisher : McGraw-Hill Higher Education
ISBN 13 : 1266545727
Total Pages : 577 pages
Book Rating : 4.2/5 (665 download)

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Book Synopsis Business Driven Information Systems by : Paige Baltzan

Download or read book Business Driven Information Systems written by Paige Baltzan and published by McGraw-Hill Higher Education. This book was released on 2008 with total page 577 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The Baltzan and Phillips approach in Business Driven Information Systems discusses various business initiatives first and how technology supports those initiatives second. The premise for this unique approach is that business initiatives drive technology choices in a corporation. Therefore, every discussion addresses the business needs first and addresses the technology that supports those needs second. This approach takes the difficult and often intangible MIS concepts, brings them down to the student's level, and applies them using a hands-on approach to reinforce the concepts. BDIS provides the foundation that will enable students to achieve excellence in business, whether they major in operations management, manufacturing, sales, marketing, etc. BDIS is designed to give students the ability to understand how information technology can be a point of strength in an organization."--Publisher's website.

Customer Relationship Management

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Author :
Publisher : John Wiley & Sons
ISBN 13 :
Total Pages : 360 pages
Book Rating : 4.E/5 ( download)

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Book Synopsis Customer Relationship Management by : V. Kumar

Download or read book Customer Relationship Management written by V. Kumar and published by John Wiley & Sons. This book was released on 2006 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: Customer relationship management (CRM) offers the potential of maximised profits for todays highly competitive businesses. This title describes the methods and structures for integrating CRM principles into the workplace, so that a strong customer relationship can be achieved.

Risk and Capital

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Author :
Publisher : Springer
ISBN 13 :
Total Pages : 324 pages
Book Rating : 4.:/5 (41 download)

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Book Synopsis Risk and Capital by : G. Bamberg

Download or read book Risk and Capital written by G. Bamberg and published by Springer. This book was released on 1984-04 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume invites young scientists and doctoral students in the fields of capital market theory, informational economics, and mana gement science to visualize the many different ways to arrive at a thorough understanding of risk and capital. Rather than focusing on one subject only, the sample of papers collected may be viewed as a representative choice of various aspects. Some contributions have more the character of surveys on the state of the art while others stress original research. We fou~d it proper to group the papers under two main themes. Part I covers information, risk aversion, and capital market theory. Part II is devoted to management, policy, and empirical evidence. Two contributions, we think, deserved to break this allocation and to be placed in a prologue. The ideas expressed by Jost B. Walther, although meant as opening address, draw interesting parallels for risk and capital in genetics and evolution. An old, fundamental pro blem was asked and solved by Martin J. Beckmann: how does risk affect saving? The wise answer (Martin's 60th birthday is in July 1984) is both smart and simple, although the proof requires sophisticated dynamic programming. As always, such a work must be the result of a special occasion.

IFRS 4 Insurance Contracts

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Publisher :
ISBN 13 : 9781904230496
Total Pages : 46 pages
Book Rating : 4.2/5 (34 download)

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Book Synopsis IFRS 4 Insurance Contracts by : International Accounting Standards Board

Download or read book IFRS 4 Insurance Contracts written by International Accounting Standards Board and published by . This book was released on 2004 with total page 46 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Managing Risk and Performance

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Publisher : John Wiley & Sons
ISBN 13 : 1118658140
Total Pages : 0 pages
Book Rating : 4.1/5 (186 download)

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Book Synopsis Managing Risk and Performance by : Thomas Stanton

Download or read book Managing Risk and Performance written by Thomas Stanton and published by John Wiley & Sons. This book was released on 2014-02-10 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover analytical tools and practices to help improve the quality of risk management in government organizations Federal agencies increasingly recognize the importance of active risk management to help ensure that they can carry out their missions. High impact events, once thought to occur only rarely, now occur with surprising frequency. Managing Risk in Government Agencies and Programs provides insight into the increasingly critical role of effective risk management, while offering analytical tools and promising practices that can help improve the quality of risk management in government organizations. Includes chapters that contribute to the knowledge of government executives and managers who want to establish or implement risk management, and especially Enterprise Risk Management (ERM), in their agencies Features chapters written by federal risk managers, public administration practitioners, and scholars Showing government officials how to improve their organization's risk management capabilities, Managing Risk in Government Agencies and Programs meets a growing demand from federal departments and agencies that find themselves increasingly embarrassed by risky events that raise questions about their ability to carry out their missions.