Fundamentals Of Total Quality Management

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Fundamentals of Total Quality Management

Author : Jens J. Dahlgaard
Publisher : Routledge
ISBN 13 : 113572864X
Total Pages : 429 pages
Book Rating : 4.1/5 (357 download)

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Book Synopsis Fundamentals of Total Quality Management by : Jens J. Dahlgaard

Download or read book Fundamentals of Total Quality Management written by Jens J. Dahlgaard and published by Routledge. This book was released on 2008-01-28 with total page 429 pages. Available in PDF, EPUB and Kindle. Book excerpt: The principles of Total Quality Management have proven to be invaluable to organisations in all sectors of business and commerce and to the individuals they comprise. Indeed many organisations have discovered the relationship between quality and profitability. Now, more than ever, it is important to develop a quality strategy by adopting the principles of TQM. This important text provides a solid framework for understanding the basic concepts of TQM. It comprises three interlinked modules - fundamentals of TQM, methods of TQM and process management and improvement - and provides an integrated approach to this increasingly important business strategy. Fundamentals of Total Quality Management is vital reading for students doing MBAs, and those on MSc courses in business studies and engineering featuring TQM models, as well as practitioners in quality management and control.

Fundamentals of Total Quality Management

Author : Jens J. Dahlgaard
Publisher : Routledge
ISBN 13 : 1135728658
Total Pages : 357 pages
Book Rating : 4.1/5 (357 download)

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Book Synopsis Fundamentals of Total Quality Management by : Jens J. Dahlgaard

Download or read book Fundamentals of Total Quality Management written by Jens J. Dahlgaard and published by Routledge. This book was released on 2008-01-28 with total page 357 pages. Available in PDF, EPUB and Kindle. Book excerpt: The principles of Total Quality Management have proven to be invaluable to organisations in all sectors of business and commerce and to the individuals they comprise. Indeed many organisations have discovered the relationship between quality and profitability. Now, more than ever, it is important to develop a quality strategy by adopting the principles of TQM. This important text provides a solid framework for understanding the basic concepts of TQM. It comprises three interlinked modules - fundamentals of TQM, methods of TQM and process management and improvement - and provides an integrated approach to this increasingly important business strategy. Fundamentals of Total Quality Management is vital reading for students doing MBAs, and those on MSc courses in business studies and engineering featuring TQM models, as well as practitioners in quality management and control.

Total Quality Management (TQM)

Author : Sunil Luthra
Publisher : CRC Press
ISBN 13 : 1000194477
Total Pages : 223 pages
Book Rating : 4.0/5 (1 download)

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Book Synopsis Total Quality Management (TQM) by : Sunil Luthra

Download or read book Total Quality Management (TQM) written by Sunil Luthra and published by CRC Press. This book was released on 2020-10-04 with total page 223 pages. Available in PDF, EPUB and Kindle. Book excerpt: Covers all aspects of TQM, which is helpful for industry managers when adopting the process Contains complete knowledge on quality systems Highlights the need of customer involvement for developing quality products Presents the concept of TPM which helps in enhancing competitiveness among the organisation Offers a Solutions Manual and Power Point slides for qualified adoptions

The Fundamentals of Quality Management

Author : D.F. Kehoe
Publisher : Springer Science & Business Media
ISBN 13 : 9401105456
Total Pages : 297 pages
Book Rating : 4.4/5 (11 download)

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Book Synopsis The Fundamentals of Quality Management by : D.F. Kehoe

Download or read book The Fundamentals of Quality Management written by D.F. Kehoe and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 297 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book has been written to provide both students and industrial man agers with a comprehensive description of the tools and techniques of Quality Management and also to provide a framework for understanding Quality Development. Central to the theme of this book is the idea that quality management is a developmental process which requires an understanding of the techniques, the people and the systems issues. The aims of quality development are to produce greater organizational consistency, to improve customer satisfac tion and to reduce the business process costs. In order to achieve these aims, managers are required to have an understanding of both the underlying the ories and the methodologies for implementation. The aim of this book is to provide a coherent description of both the theoretical and implementation aspects of quality management. Since the halcyon days of the quality 'revolution' of the 1970s and 1980s, many organizations have realized that quality development represents an enormous management challenge. This challenge for continuous improve ment requires the continuous development of systems, of techniques and of people. Like most serious business strategies, competitive improvement through quality development can only be achieved if the organization understands not only what the various quality 'options' are but also when a particular technique or approach is applicable. Quality development has no single blueprint but requires a learning organization which understands key concepts and methods of implementation.

Total Quality Management

Author : D.R. Kiran
Publisher : Butterworth-Heinemann
ISBN 13 : 0128110368
Total Pages : 580 pages
Book Rating : 4.1/5 (281 download)

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Book Synopsis Total Quality Management by : D.R. Kiran

Download or read book Total Quality Management written by D.R. Kiran and published by Butterworth-Heinemann. This book was released on 2016-10-28 with total page 580 pages. Available in PDF, EPUB and Kindle. Book excerpt: Total Quality Management: Key Concepts and Case Studies provides the full range of management principles and practices that govern the quality function. The book covers the fundamentals and background needed, as well as industry case studies and comprehensive topic coverage, making it an invaluable reference to both the novice and the more experienced individual. Aspects of quality control that are widely utilized in practice are combined with those that are commonly referred to on University courses, and the latest developments in quality concepts are also presented. This book is an ideal quick reference for any manager, designer, engineer, or researcher interested in quality. Features two chapters on the latest ISO standards Includes an introduction to statistics to help the reader fully grasp content on statistical quality control Contains case studies that explore many TQM themes in real life situations

Fundamentals of Quality Control and Improvement

Author : Amitava Mitra
Publisher : Wiley
ISBN 13 : 9780470226537
Total Pages : 722 pages
Book Rating : 4.2/5 (265 download)

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Book Synopsis Fundamentals of Quality Control and Improvement by : Amitava Mitra

Download or read book Fundamentals of Quality Control and Improvement written by Amitava Mitra and published by Wiley. This book was released on 2008-08-04 with total page 722 pages. Available in PDF, EPUB and Kindle. Book excerpt: A statistical approach to the principles of quality control and management Incorporating modern ideas, methods, and philosophies of quality management, Fundamentals of Quality Control and Improvement, Third Edition presents a quantitative approach to management-oriented techniques and enforces the integration of statistical concepts into quality assurance methods. Utilizing a sound theoretical foundation and illustrating procedural techniques through real-world examples, this timely new edition bridges the gap between statistical quality control and quality management. The book promotes a unique "do it right the first time" approach and focuses on the use of experimental design concepts as well as the Taguchi method for creating product/process designs that successfully incorporate customer needs, improve lead time, and reduce costs. Further management-oriented topics of discussion include total quality management; quality function deployment; activity-basedcosting; balanced scorecard; benchmarking; failure mode and effects criticality analysis; quality auditing; vendor selection and certification; and the Six Sigma quality philosophy. The Third Edition also features: Presentation of acceptance sampling and reliability principles Coverage of ISO 9000 standards Profiles of past Malcolm Baldrige National Quality Award winners, which illustrate examples of best business practices Strong emphasis on process control and identification of remedial actions Integration of service sector examples The implementation of MINITAB software in applications found throughout the book as well as in the additional data sets that are available via the related Web site New and revised exercises at the end of most chapters Complete with discussion questions and a summary of key terms in each chapter, Fundamentals of Quality Control and Improvement, Third Edition is an ideal book for courses in management, technology, and engineering at the undergraduate and graduate levels. It also serves as a valuable reference for practitioners and professionals who would like to extend their knowledge of the subject.

Fundamentals of Quality Control and Improvement 2e

Author : Amitava Mitra
Publisher : Custom Pub
ISBN 13 : 9780759351721
Total Pages : 682 pages
Book Rating : 4.3/5 (517 download)

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Book Synopsis Fundamentals of Quality Control and Improvement 2e by : Amitava Mitra

Download or read book Fundamentals of Quality Control and Improvement 2e written by Amitava Mitra and published by Custom Pub. This book was released on 2005-01-01 with total page 682 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book covers the foundations of modern methods of quality control and improvement that are used in the manufacturing and service industries. Quality is key to surviving tough competition. Consequently, business needs technically competent people who are well-versed in statistical quality control and improvement. This book should serve the needs of students in business and management and students in engineering, technology, and other related disciplines. Professionals will find this book to be a valuable reference in the field.

Fundamentals of Business Process Management

Author : Marlon Dumas
Publisher : Springer
ISBN 13 : 3662565099
Total Pages : 527 pages
Book Rating : 4.6/5 (625 download)

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Book Synopsis Fundamentals of Business Process Management by : Marlon Dumas

Download or read book Fundamentals of Business Process Management written by Marlon Dumas and published by Springer. This book was released on 2018-03-23 with total page 527 pages. Available in PDF, EPUB and Kindle. Book excerpt: This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by practitioners and vendors worldwide. In addition to explaining the relevant conceptual background, the book provides dozens of examples, more than 230 exercises – many with solutions – and numerous suggestions for further reading. This second edition includes extended and completely revised chapters on process identification, process discovery, qualitative process analysis, process redesign, process automation and process monitoring. A new chapter on BPM as an enterprise capability has been added, which expands the scope of the book to encompass topics such as the strategic alignment and governance of BPM initiatives. The textbook is the result of many years of combined teaching experience of the authors, both at the undergraduate and graduate levels as well as in the context of professional training. Students and professionals from both business management and computer science will benefit from the step-by-step style of the textbook and its focus on fundamental concepts and proven methods. Lecturers will appreciate the class-tested format and the additional teaching material available on the accompanying website.

Principles of Total Quality, Third Edition

Author : Vincent K. Omachonu
Publisher : CRC Press
ISBN 13 : 9781574443264
Total Pages : 512 pages
Book Rating : 4.4/5 (432 download)

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Book Synopsis Principles of Total Quality, Third Edition by : Vincent K. Omachonu

Download or read book Principles of Total Quality, Third Edition written by Vincent K. Omachonu and published by CRC Press. This book was released on 2004-05-27 with total page 512 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this era of global competition, the demands of customers are growing, and the quest for quality has never been more urgent. Quality has evolved from a concept into a strategy for long-term viability. The third edition of Principles of Total Quality explains this strategy for both the service and manufacturing sectors. This edition addresses the theme of reliability against the backdrop of increasing litigation in the area of product performance. New chapters also introduce and provide a historical perspective for Six Sigma, and discuss practical applications of the concepts of service excellence within healthcare organizations. The book also expands its analysis of management of process quality, customer focus and satisfaction, organizing for TQM, control charts for variables, and quality function deployment.

Implementation of Total Quality Management

Author : Erdener Kaynak
Publisher : Routledge
ISBN 13 : 1317952448
Total Pages : 128 pages
Book Rating : 4.3/5 (179 download)

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Book Synopsis Implementation of Total Quality Management by : Erdener Kaynak

Download or read book Implementation of Total Quality Management written by Erdener Kaynak and published by Routledge. This book was released on 2013-10-18 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt: Here is a comprehensive guide for training a workforce in Total Quality Management (TQM). An ideal resource for trainers, Total Quality Management Implementation contains a complete presentation of all relevant aspects of TQM. It provides a ready-made training format that can be used in all operational seminar/workshop contexts and includes a full set of charts for use by trainers in their presentations of TQM. The book assumes the trainer has a basic understanding of quality management, and it does not repeat the numerous discussions of TQM concepts readily available in other works. Total Quality Management Implementation begins with an overview of the current status of TQM in the United States. It then presents W. Edward Deming’s 14 point TQM philosophy, the core of his recommendations for achieving quality excellence through continuous improvement, along with a discussion of each point. The presentation charts have been designed to allow the trainer to adapt them to a particular organization’s unique characteristics and to supplement or add to them as necessary to fully explain each point to a particular audience. The charts are arranged in sequential order and follow the approach used by the author in training seminars around the world. Trainers can easily manipulate the length of the presentation for different audiences and purposes. A reference section lists many books on TQM principles which provide a helpful refresher. Total Quality Management Implementation is a unique and helpful guide for trainers with a basic knowledge of TQM, college or university faculty teaching TQM seminars or courses, and consultants and quality professionals who could use a reference and checklist of TQM principles.

Putting Total Quality Management to Work

Author : Marshall Sashkin
Publisher : Berrett-Koehler Publishers
ISBN 13 : 9781881052234
Total Pages : 226 pages
Book Rating : 4.0/5 (522 download)

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Book Synopsis Putting Total Quality Management to Work by : Marshall Sashkin

Download or read book Putting Total Quality Management to Work written by Marshall Sashkin and published by Berrett-Koehler Publishers. This book was released on 1993 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: This concise introduction explains in simple terms exactly what quality management means in practice and shows how the basic principles can be implemented in large and small organizations. The authors provide an overview and history of the major approaches, from Deming to Ishikawa to Feigenbaum, and explain how their approaches differ. This concise introduction explains in simple terms exactly what quality management means in practice and shows how the basic principles can be implemented in large and small organizations. The authors provide an overview and history of the major approaches, from Deming to Ishikawa to Feigenbaum, and explain how their approaches differ.

Total Quality Management

Author : V.S.Bagad
Publisher :
ISBN 13 : 9788184312379
Total Pages : 238 pages
Book Rating : 4.3/5 (123 download)

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Book Synopsis Total Quality Management by : V.S.Bagad

Download or read book Total Quality Management written by V.S.Bagad and published by . This book was released on 2008 with total page 238 pages. Available in PDF, EPUB and Kindle. Book excerpt: Definition of quality, Dimensions of quality, Quality planning, Quality costs - Analysis techniques for quality costs, Basic concepts of Total Quality Management, Historical review, Principles of TQM, Leadership Concepts, Role of senior management, Quality council, Quality statements, Strategic planning, Deming philosophy, Barriers to TQM implementation.TQM Principles Customer satisfaction Customer perception of quality, Customer complaints, Service quality, Customer retention, Employee involvement Motivation, Empowerment, Teams, Recognition and reward, Performance appraisal, Benefits, Continuous process improvement Juran trilogy, PDSA cycle, 5S, Kaizen, Supplier partnership Partnering, sourcing, Supplier selection, Supplier rating, Relationship development, Performance measures Basic concepts, Strategy, Performance measure.Statistical Process Control (SPC) The seven tools of quality, Statistical fundamentals Measures of central tendency and dispersion, Population and sample, Normal curve, Control charts for variables and attributes, Process capability, Concept of six sigma, New seven management tools.TQM Tools Benchmarking Reasons to benchmark, Benchmarking process, Quality Function Deployment (QFD) House of quality, QFD process, Benefits, Taguchi quality loss function, Total Productive Maintenance (TPM) Concept, Improvement needs, FMEA Stages of FMEA.Quality Systems Need for ISO 9000 and other quality systems, ISO 9000:2000 quality system Elements, Implementation of quality system, Documentation, Quality auditing, TS 16949, ISO 14000 Concept, Requirements and benefits.

Total Quality Management

Author : Poornima M. Charantimath
Publisher : Pearson Education India
ISBN 13 : 8131792447
Total Pages : 690 pages
Book Rating : 4.1/5 (317 download)

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Book Synopsis Total Quality Management by : Poornima M. Charantimath

Download or read book Total Quality Management written by Poornima M. Charantimath and published by Pearson Education India. This book was released on 2011 with total page 690 pages. Available in PDF, EPUB and Kindle. Book excerpt: The enlarged and revised second edition of Total Quality Management blends the fundamental principles and historical foundation of total quality with practical applications and examples. The coverage of high-performance practices and developments in the quality management arena enables students to develop a basic appreciation of quality management concepts while retaining their focus on the goal of continuous improvement.

Oakland on Quality Management

Author : John S Oakland
Publisher : Routledge
ISBN 13 : 1136376100
Total Pages : 488 pages
Book Rating : 4.1/5 (363 download)

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Book Synopsis Oakland on Quality Management by : John S Oakland

Download or read book Oakland on Quality Management written by John S Oakland and published by Routledge. This book was released on 2012-05-04 with total page 488 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'Oakland on the New Quality Management' shows managers how to implement a Total Quality Management strategy throughout all activities and thereby achieve top quality performance overall, not just focusing on product or service quality. The text addresses the issues of implementing TQM, teamwork, and changes in culture, and emphasizes the integration of TQM into the strategy of the organization with specific advice on how to implement TQM. Topics covered include quality function deployment (QFD), communications and quality strategy, measurement and benchmarking, and teamwork for culture change, including the 'Drive' model. Ten points are presented to aid senior management in their thinking on commitment, culture and communication issues.

Quality Management

Author : David L. Goetsch
Publisher :
ISBN 13 : 9780536709219
Total Pages : 886 pages
Book Rating : 4.7/5 (92 download)

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Book Synopsis Quality Management by : David L. Goetsch

Download or read book Quality Management written by David L. Goetsch and published by . This book was released on 2003 with total page 886 pages. Available in PDF, EPUB and Kindle. Book excerpt: A direct, straightforward text, this title provides students with material that focuses on making the theories and principles of total quality practical and useful in a real-world setting. It covers all of the elements of total quality, including several that receive little or no attention in other total quality books.

Insights to Performance Excellence, 2019-2020

Author : Paul L. Grizzell
Publisher :
ISBN 13 : 9780873899857
Total Pages : pages
Book Rating : 4.8/5 (998 download)

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Book Synopsis Insights to Performance Excellence, 2019-2020 by : Paul L. Grizzell

Download or read book Insights to Performance Excellence, 2019-2020 written by Paul L. Grizzell and published by . This book was released on 2019-03-09 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Total Quality Management

Author : Dale H. Besterfield
Publisher :
ISBN 13 :
Total Pages : 660 pages
Book Rating : 4.0/5 ( download)

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Book Synopsis Total Quality Management by : Dale H. Besterfield

Download or read book Total Quality Management written by Dale H. Besterfield and published by . This book was released on 2003 with total page 660 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presenting sufficient theory to ensure a sound understanding of basic concepts, this progressive book provides a fundamental, yet comprehensive exploration of total quality management (TQM) in an all-encompassing, single-volume review that covers not only the principles and practices, but also the tools and techniques.The volume covers principles and practices of quality management, and outlines tools and techniques such as benchmarking, information technology, quality management systems, environmental management systems, quality function deployment, quality by design, products liability, process control and Taguchi's quality engineering.For quality management professionals and trainers.