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From Expectation To Experience
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Book Synopsis From Expectation to Experience by : James Boyd White
Download or read book From Expectation to Experience written by James Boyd White and published by University of Michigan Press. This book was released on 2000 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: A reflection on law as an intellectual and ethical pursuit
Book Synopsis A Study on "A Comparison between Experience and Expectation in Quality of Work Life' by : Sumod Vasudevan
Download or read book A Study on "A Comparison between Experience and Expectation in Quality of Work Life' written by Sumod Vasudevan and published by Lulu.com. This book was released on with total page 161 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Expectation Hangover by : Christine Hassler
Download or read book Expectation Hangover written by Christine Hassler and published by New World Library. This book was released on 2016-01-15 with total page 250 pages. Available in PDF, EPUB and Kindle. Book excerpt: When our expectations are met and things go according to plan, we feel a sense of accomplishment; we feel safe, in control, and on track. But when life does not live up to our expectations, we end up with an Expectation Hangover. This particular brand of disappointment is profoundly uncomfortable and can cost us valuable time and energy if not treated and leveraged effectively. Christine Hassler has broken down the complex and overwhelming experience of recovering from disappointment into a step-by-step treatment plan. This book reveals the formula for how to process Expectation Hangovers on the emotional, mental, physical, and spiritual levels to immediately ease suffering. Instead of wallowing in regret, self-recrimination, or anger, we can see these experiences as catalysts for profound transformation and doorways that open to possibility. Often it is only when life throws us a curveball (or several) that we look in a different direction and make room for the kinds of unexpected things that lead more directly to a life we love. By the time you finish this book, you’ll understand why your Expectation Hangover happened and have your own treatment plan — a clear course of action to pursue your goals while preventing future disappointment.
Download or read book Expectation written by Rubin Battino and published by Crown House Publishing. This book was released on 2006-06-16 with total page 169 pages. Available in PDF, EPUB and Kindle. Book excerpt: It is the author's contention that creating an environment where the client expects change is the foundation of doing effective very brief therapy. His own private practice is one where he rarely sees clients more than one or two times. Clients know in advance that this is the way that he works, and so their expectation is that during this session they are going to get down to the hard stuff. This means working as if each session were the last one. So, this book is about all of the things that are designed to work in a single-session mode.
Book Synopsis Strategic Customer Service by : John A. GOODMAN
Download or read book Strategic Customer Service written by John A. GOODMAN and published by AMACOM Div American Mgmt Assn. This book was released on 2009-05-13 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: The success of any organization depends on high-quality customer service. But for companies that strategically align customer service with their overall corporate strategy, it can transcend typical good business to become a profitable word-of-mouth machine that will transform the bottom line. Drawing on over thirty years of research for companies such as 3M, American Express, Chik-Fil-A, USAA, Coca-Cola, FedEx, GE, Cisco Systems, Neiman Marcus, and Toyota, author Goodman uses formal research, case studies, and patented practices to show readers how they can: • calculate the financial impact of good and bad customer service • make the financial case for customer service improvements • systematically identify the causes of problems • align customer service with their brand • harness customer service strategy into their organization's culture and behavior Filled with proven strategies and eye-opening case studies, this book challenges many aspects of conventional wisdom—using hard data—and reveals how any organization can earn more loyalty, win more customers...and improve their financial bottom line.
Book Synopsis Reaching for Healing : Closing the gap between experience and expectation by : Marcus Tutt
Download or read book Reaching for Healing : Closing the gap between experience and expectation written by Marcus Tutt and published by Lulu.com. This book was released on 2016-03-21 with total page 166 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book encourages the reader to step out in faith and pray for people to be healed in the name of Jesus. It does so by looking at four chapters of the New Testament. Part I of the book focuses on the healing miracles of Jesus in Matthew 8 and 9, and part II looks at Peter and John healing a lame beggar in Acts 3 and 4. Throughout the book, personal anecdotes and colourful illustrations ensure that the truth of God's word is clearly communicated. The reader is inspired to get going, and a robust biblical framework encourages them to keep going. The book recognises the gap between a biblical expectation and many people's current experience. It makes the point, however, that faith thrives in this gap and works to bring our experience into line with God's unchangeable word. Each chapter of the book, therefore, focuses on a different aspect of God's healing power in order to stimulate and increase faith.
Book Synopsis Pregnancy in Practice by : Sallie Han
Download or read book Pregnancy in Practice written by Sallie Han and published by Berghahn Books. This book was released on 2013-07-01 with total page 205 pages. Available in PDF, EPUB and Kindle. Book excerpt: Babies are not simply born—they are made through cultural and social practices. Based on rich empirical work, this book examines the everyday experiences that mark pregnancy in the US today, such as reading pregnancy advice books, showing ultrasound “baby pictures” to friends and co-workers, and decorating the nursery in anticipation of the new arrival. These ordinary practices of pregnancy, the author argues, are significant and revealing creative activities that produce babies. They are the activities through which babies are made important and meaningful in the lives of the women and men awaiting the child’s birth. This book brings into focus a topic that has been overlooked in the scholarship on reproduction and will be of interest to professionals and expectant parents alike.
Book Synopsis The Employee Experience by : Tracy Maylett
Download or read book The Employee Experience written by Tracy Maylett and published by John Wiley & Sons. This book was released on 2017-01-10 with total page 184 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ever notice how companies with the best service also have the happiest employees? That’s no accident. Do you want to build a strong, successful organization? Start by ignoring your customers. Really. Instead, focus first on creating a better employee experience, or EX. Your employees interact with customers, make them smile, and carry your brand message from the warehouse to the front lines. If your employees are having a great experience, so will your customers. In The Employee Experience, employee engagement pioneers Tracy Maylett and Matthew Wride reveal the secrets not only to attracting and retaining top talent, but to building a deeply engaged workforce—the foundation of organizational success. With deep insights into the dynamics of trust and mutual expectations, this book shows that before you can deliver a transcendent customer experience (CX), you must first build a superlative EX. With real-world examples and more than 24 million employee survey responses, Maylett and Wride reveal a clear, consistent pattern among the world’s most successful organizations. By establishing a clear set of expectations and promises—collectively known as the Contract—and upholding it consistently, employers can build the trust that leads to powerful engagement. Whether in business, healthcare, education, sports, or nonprofit, these organizations are consistently more successful and more profitable, enjoy sustainable growth, and win the battle to keep today’s rarest resource: talented people. Blending rigorous research, detailed case studies, in-depth interviews and expert insights, The Employee Experience will teach you to: Make the employee experience a core part of your strategy Understand employee expectations and bridge the “Expectation Gap” Establish rock-solid Brand, Transactional, and Psychological Contracts that breed trust and confidence Build an employee-employer partnership in creating something extraordinary Turn employee engagement into fuel for customer satisfaction, profit, and growth Attracting talent, retaining top performers, and creating an environment in which employees choose to engage drives results. The Employee Experience shows you where truly extraordinary organizations begin...and how to build one. TRACY MAYLETT, Ed.D, SPHR, SHRM-SCP, is the CEO of DecisionWise, where he currently advises leaders across the globe in leadership, change, and employee engagement. Maylett holds a doctorate from Pepperdine University and an MBA from BYU. He is a recognized author, and teaches in the Marriott School of Management at Brigham Young University. MATTHEW WRIDE, JD, PHR, is the COO of DecisionWise. With an extensive business background, Wride brings a fresh approach to organization development and leadership consulting. He is passionate about helping leaders create winning employee experiences. Wride holds a JD from Willamette University and a master’s degree from the University of Washington. For over two decades, DecisionWise has advised organizations and leaders in more than seventy countries on leadership, assessment, talent, organization development, and the employee experience. Visit us online at www.decision-wise.com.
Book Synopsis Activating the Power of God's Word by : Kyle Winkler
Download or read book Activating the Power of God's Word written by Kyle Winkler and published by Charisma Media. This book was released on 2017 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: The confidence, courage, and resolve in many of the greatest Bible heroes and world-changers are the result of a single, powerful, biblical principle. It's a principle woven into the very foundation of creation that, when applied, has the power to calm chaos, overcome obstacles, and win every battle. The secret? Activating the power of God's spoken Word.
Book Synopsis Expectations and Burnout by : Sue Eenigenburg
Download or read book Expectations and Burnout written by Sue Eenigenburg and published by William Carey Publishing. This book was released on 2010-06-26 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: Missionary women have high expectations when they respond to God’s call; of themselves, their mission agencies, host cultures, churches, co-workers, and even of God. These expectations are often times impossible to fulfill and can lead to mental and physical exhaustion. Eighty percent of missionary women feel they have come close to burnout, whether they were married or single, traditional or tent making, new or experienced. In Expectations and Burnout: Women Surviving the Great Commission, Sue provides research and surveys from the field while Robynn lends her own personal experiences to demonstrate how burnout can happen and how God can bring life from ashes. Join them as they explore how to develop realistic expectations and yet maintain faith in our sovereign God who continues to accomplish the impossible.
Book Synopsis The Motivation Manifesto by : Brendon Burchard
Download or read book The Motivation Manifesto written by Brendon Burchard and published by Hay House, Inc. This book was released on 2014-10-28 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Motivation Manifesto is a poetic and powerful call to reclaim your life and find your own personal freedom from Brendon Burchard – the world’s #1 high performance coach and #1 New York Times bestselling author of High Performance Habits. “It’s a triumphant work that transcends the title, lifting the reader from mere motivation into a soaringly purposeful and meaningful life. I love this book." —Paulo Coelho The Motivation Manifesto is a call to claim our personal power. World-renowned high performance trainer Brendon Burchard reveals that the main motive of humankind is the pursuit of greater Personal Freedom. We desire the grand liberties of choice—time freedom, emotional freedom, social freedom, financial freedom, spiritual freedom. Only two enemies stand in our way: an external enemy, defined as the social oppression of who we are by the mediocre masses, and an internal enemy, a sort of self-oppression caused by our own doubt and fear. The march to Personal Freedom, Brendon says, can be won only by declaring our intent and independence, stepping into our personal power, and battling through self-doubt and the distractions of the day until full victory is won. Recalling the revolutionist voices of the past that chose freedom over tyranny, Brendon motivates us to free ourselves from fear and take back our lives once and for all. In this life-changing personal growth book, Brendon presents his nine declarations for personal power and motivation, drawing on insights from his own personal journey and from the lives of some of history's greatest leaders and thinkers. Each chapter focuses on one of the nine declarations, offering practical strategies and exercises to help you apply these principles to your life. Whether you're seeking to overcome self-doubt, boost your confidence, or achieve your goals, The Motivation Manifesto is an invaluable guide to unlocking your full potential. With its inspiring message and actionable advice, this bestselling book is a must-read for anyone who wants to unleash their inner greatness with the power of determination, resilience, and an empowering mindset.
Download or read book Expectation written by Interns and published by The Little Booktique Hub. This book was released on with total page 237 pages. Available in PDF, EPUB and Kindle. Book excerpt: “If you expect nothing from somebody you are never disappointed.” -Sylvia Plath Expectations are the strong belief that something will happen or be the case. More than anything else, our expectations determine our reality and impact those around us. In a self-fulfilling prophecy, people may rise or fall depending on their expectations and beliefs. This anthology will discuss the disillusionment brought by our expectations. Recognizing the paradox of expectations, the invaluable lesson of learning about sufferings from disenchantments, and coming to a deeper understanding at the crux of the illusion of life, has encouraged the writers to share their stories. Through their work, they have portrayed that when we start to experience and understand the freedom in letting go of unrealistic expectations and embracing gratitude and the present. It doesn’t suddenly make the gap between what we have and what we want disappear, but it does allow us to regain our happiness. It also creates space in our head. Space that’s no longer absorbed by negative emotions and hostile thoughts. Learning to accept what is rather than what should be is powerful. Thus, enforcing the idea that the antidote to expectations may be cultivating gratitude. When we learn to let go of our unrealistic expectations, an open road unfolds right in front of us. One full of new possibilities, ready and waiting for us to create your own path.
Book Synopsis Empathy and the Historical Understanding of the Human Past by : Thomas A. Kohut
Download or read book Empathy and the Historical Understanding of the Human Past written by Thomas A. Kohut and published by Routledge. This book was released on 2020-04-08 with total page 223 pages. Available in PDF, EPUB and Kindle. Book excerpt: Empathy and the Historical Understanding of the Human Past is a comprehensive consideration of the role of empathy in historical knowledge, informed by the literature on empathy in fields including history, psychoanalysis, psychology, neuroscience, philosophy, and sociology. The book seeks to raise the consciousness of historians about empathy, by introducing them to the history of the concept and to its status in fields outside of history. It also seeks to raise the self-consciousness of historians about their use of empathy to know and understand past people. Defining empathy as thinking and feeling, as imagining, one’s way inside the experience of others in order to know and understand them, Thomas A. Kohut distinguishes between the external and the empathic observational position, the position of the historical subject. He argues that historians need to be aware of their observational position, of when they are empathizing and when they are not. Indeed, Kohut advocates for the deliberate, self-reflective use of empathy as a legitimate and important mode of historical inquiry. Insightful, cogent, and interdisciplinary, the book will be essential for historians, students of history, and psychoanalysts, as well as those in other fields who seek to seek to know and understand human beings.
Download or read book Diverging Time written by David Carvounas and published by Lexington Books. This book was released on 2002 with total page 142 pages. Available in PDF, EPUB and Kindle. Book excerpt: Temporal divergence creates a need for new narratives and paradigms. In Diverging Time David Carvounas supports this assertion through detailed expository and diagnostic readings of Kant, Hegel, and Marx. He focuses on their contribution to our understanding of modernity as an epochal shift in the relationship between past and future--recasting the significance of the past and future of the modern present. Despite their different solutions to the problem of temporal coordination, they urged the modern world to look not to the past but to the newly opened future for continuity, meaning, and purpose. This book not only offers a fresh look at a defining characteristic of modernity, but also makes a compelling case that a coherent modern temporal structure requires a sustainable orientation toward the future--an orientation that Kant, Hegel, and Marx delineate in distinctive and powerful ways.
Book Synopsis The Psychology of Expectation by : Clara Maria Hitchcock
Download or read book The Psychology of Expectation written by Clara Maria Hitchcock and published by . This book was released on 1903 with total page 96 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Marketing of Tourism Experiences by : Noel Scott
Download or read book Marketing of Tourism Experiences written by Noel Scott and published by Routledge. This book was released on 2013-09-13 with total page 309 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a review of the current theory and practice of experiential tourism and how it is marketed. Many societies today are characterised by widespread individual wealth of an order previously confined to the elite with the consequence that ownership of ‘ordinary’ physical goods is no longer a distinguishing factor. Instead people are now seeking the ‘extraordinary’ with examples being bodies enhanced through surgery, personal fitness trainers, and, in the case of leisure and tourism, seeking unique and unusual places to visit and activities to undertake. This trend manifests in the increasing consumption of services and the addition of experiential elements to physical goods by businesses aware of societal changes. The trend is enhanced by rapidly changing technology and economic production methods providing new sectors of the world’s population with access to the consumption experiences that are repeatedly featured in the media. This is the experience economy, characterised by a search by consumers for fantasies, feelings, and fun. This book was based on a special issue of Journal of Hospitality Marketing & Mangement.
Book Synopsis The Awakened Heart by : Gerald G. May
Download or read book The Awakened Heart written by Gerald G. May and published by Harper Collins. This book was released on 2009-03-31 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Integrating the wisdom of ancient mystics and the insights of contemporary thinkers, May examines the spiritual longings that are often hidden and controlled by society's pressures and expectations. "—Publishers Weekly
