Field Service Management Team A Complete Guide 2020 Edition

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Leadership Strategy and Tactics

Author : Jocko Willink
Publisher : St. Martin's Press
ISBN 13 : 1250334802
Total Pages : 215 pages
Book Rating : 4.2/5 (53 download)

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Book Synopsis Leadership Strategy and Tactics by : Jocko Willink

Download or read book Leadership Strategy and Tactics written by Jocko Willink and published by St. Martin's Press. This book was released on 2023-10-03 with total page 215 pages. Available in PDF, EPUB and Kindle. Book excerpt: The instant #1 New York Times, #1 Wall Street Journal, #1 USA Today bestseller answers the world’s most complex question: How do you lead? Leadership is the most challenging of human endeavors. It is often misunderstood. It can bewilder, mystify, and frustrate even the most dedicated practitioners. Leaders at all levels are often forced to use theoretical guesswork to make decisions and lead their troops. IT DOESN’T HAVE TO BE THAT WAY. There are principles that can be applied and tenets that can be followed. There are skills that can be learned and maneuvers that can be practiced and executed. There are leadership strategies and tactics that have been tested and proven on the battlefield, in business, and in life. Retired U.S. Navy SEAL officer Jocko Willink delivers his powerful and pragmatic leadership methodology, which teaches how to lead any team in any situation to victory. This new expanded edition contains a protocol to develop and hone critical decision-making instincts and make them habitual.

Overcoming the Five Dysfunctions of a Team

Author : Patrick M. Lencioni
Publisher : John Wiley & Sons
ISBN 13 : 0470893885
Total Pages : 172 pages
Book Rating : 4.4/5 (78 download)

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Book Synopsis Overcoming the Five Dysfunctions of a Team by : Patrick M. Lencioni

Download or read book Overcoming the Five Dysfunctions of a Team written by Patrick M. Lencioni and published by John Wiley & Sons. This book was released on 2010-06-03 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt: Practical exercises and hands-on tools to bring to life the timeless advice found in the author’s best-selling book, The Five Dysfunctions of a Team In the years following the publication of Patrick Lencioni's best seller, The Five Dysfunctions of a Team, fans have been clamoring for more information on how to implement the ideas outlined in the book. In Overcoming the Five Dysfunctions of a Team, Lencioni offers specific, practical guidance for overcoming the five dysfunctions, using tools, exercises, assessments, and real-world examples. He examines questions that all teams must ask themselves: Are we really a team? How are we currently performing? Are we prepared to invest the time and energy required to be a great team? Written concisely and to the point, this guide gives leaders, line managers, and consultants alike the tools they need to get their teams up and running quickly and effectively.

The Complete Book of Colleges, 2020 Edition

Author : Princeton Review (COR)
Publisher : Princeton Review
ISBN 13 : 0525568115
Total Pages : 1154 pages
Book Rating : 4.5/5 (255 download)

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Book Synopsis The Complete Book of Colleges, 2020 Edition by : Princeton Review (COR)

Download or read book The Complete Book of Colleges, 2020 Edition written by Princeton Review (COR) and published by Princeton Review. This book was released on 2019-07-02 with total page 1154 pages. Available in PDF, EPUB and Kindle. Book excerpt: No one knows colleges better than The Princeton Review! Inside The Complete Book of Colleges, 2020 Edition, students will find meticulously researched information that will help them narrow their college search.

Making Sense of Change Management

Author : Esther Cameron
Publisher : Kogan Page Publishers
ISBN 13 : 0749472596
Total Pages : 464 pages
Book Rating : 4.7/5 (494 download)

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Book Synopsis Making Sense of Change Management by : Esther Cameron

Download or read book Making Sense of Change Management written by Esther Cameron and published by Kogan Page Publishers. This book was released on 2015-03-03 with total page 464 pages. Available in PDF, EPUB and Kindle. Book excerpt: The definitive, bestselling text in the field of change management, Making Sense of Change Management provides a thorough overview of the subject for both students and professionals. Along with explaining the theory of change management, it comprehensively covers the models, tools, and techniques of successful change management so organizations can adapt to tough market conditions and succeed by changing their strategies, structures, boundaries, mindsets, leadership behaviours and of course their expectations of the people who work within them. This completely revised and updated 4th edition of Making Sense of Change Management includes more international examples and case studies, emerging new thinking and practice in the area of cultural change and a new chapter on the interrelationship with project management (PM) and change management. It also covers complexity models, agile approaches, and stakeholder management along with cultural sensitivity and what to do when cultures collide. Making Sense of Change Management remains essential reading for anyone who is currently part of, or leading, a change initiative. Online supporting resources include lecture slides, making this an ideal textbook for MBA or graduate students focusing on leading or managing change.

How Firms Succeed

Author : James P. Cramer
Publisher : Greenway Communications
ISBN 13 : 9780967547787
Total Pages : 318 pages
Book Rating : 4.5/5 (477 download)

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Book Synopsis How Firms Succeed by : James P. Cramer

Download or read book How Firms Succeed written by James P. Cramer and published by Greenway Communications. This book was released on 2004 with total page 318 pages. Available in PDF, EPUB and Kindle. Book excerpt: A hands-on guide to running any design-related business from a two-person graphics team to middle-management to CEOs of multi-national firms offering advice on specific problems and situations and providing insight into the art of inspirational management and strategic thinking.

THE DEFINITIVE GUIDE TO B2B DIGITAL TRANSFORMATION

Author : Fred Geyer
Publisher : Frederick Geyer
ISBN 13 : 1734296925
Total Pages : 291 pages
Book Rating : 4.7/5 (342 download)

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Book Synopsis THE DEFINITIVE GUIDE TO B2B DIGITAL TRANSFORMATION by : Fred Geyer

Download or read book THE DEFINITIVE GUIDE TO B2B DIGITAL TRANSFORMATION written by Fred Geyer and published by Frederick Geyer. This book was released on 2020-05-26 with total page 291 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book guides B2B leaders along a step by step path to uncommon growth through three transformative shifts: The Digital Selling Shift to digital demand generation, The Digital Customer Experience Makeover to digital customer engagement, The Digital Proposition Pivot to data-powered, digital solutions. The Definitive Guide is informed by the work of Fred Geyer at Prophet, a leading digital transformation consultancy, and Joerg Niessing at INSEAD, a global standard-bearer for business education. Rich case studies from Maersk, Michelin, Adobe, and Air Liquide with best practices from IBM, Salesforce.com, Thyssenkrupp, and scores of leading B2B companies illustrate how putting customers at the heart of digital transformation drives uncommon growth. Fred and Joerg map the route from customer insight to in-market implementation for each transformational shift in four steps: Where to Play - Identify top customer growth opportunities, How to Win - Build the strategy to win customer preference, What to Do - Effectively deliver the strategy, Who is Needed - Assemble the team to make it happen. The two biggest barriers to successful digital transformation, effectively using customer data and enabling employees, are addressed by outlining a clear path to navigate forward based on best practices from other leading companies. The guide has won rave reviews from B2B leaders: "This book illuminates the secret sauce of digital transformation in the B2B space" – David Aaker, renowned brand strategist and bestselling author. "A thought-provoking exploration of three crucial transformational shifts for B2B companies" – Vincent Clerc, CEO, Maersk Ocean & Logistics "This is a great guide to applying best practices to the formidable challenge of digital transformation in complex markets and supply chains." – Dr. Lars Brzoska, Chairman of the Board of Management, Jungheinrich AG. "By providing case examples and step by step assistance in determining where to play, how to win, what to do and who to win, this book fulfilled my need for inspiring and pragmatic transformation guidance" – Lindy Hood, Chief Customer Experience Officer, Zurich Financial North America

Emergency Response Guidebook

Author : U.S. Department of Transportation
Publisher : Simon and Schuster
ISBN 13 : 1626363765
Total Pages : 352 pages
Book Rating : 4.6/5 (263 download)

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Book Synopsis Emergency Response Guidebook by : U.S. Department of Transportation

Download or read book Emergency Response Guidebook written by U.S. Department of Transportation and published by Simon and Schuster. This book was released on 2013-06-03 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: Does the identification number 60 indicate a toxic substance or a flammable solid, in the molten state at an elevated temperature? Does the identification number 1035 indicate ethane or butane? What is the difference between natural gas transmission pipelines and natural gas distribution pipelines? If you came upon an overturned truck on the highway that was leaking, would you be able to identify if it was hazardous and know what steps to take? Questions like these and more are answered in the Emergency Response Guidebook. Learn how to identify symbols for and vehicles carrying toxic, flammable, explosive, radioactive, or otherwise harmful substances and how to respond once an incident involving those substances has been identified. Always be prepared in situations that are unfamiliar and dangerous and know how to rectify them. Keeping this guide around at all times will ensure that, if you were to come upon a transportation situation involving hazardous substances or dangerous goods, you will be able to help keep others and yourself out of danger. With color-coded pages for quick and easy reference, this is the official manual used by first responders in the United States and Canada for transportation incidents involving dangerous goods or hazardous materials.

Service Innovation

Author : Anders Gustafsson
Publisher : Business Expert Press
ISBN 13 : 1631574965
Total Pages : 233 pages
Book Rating : 4.6/5 (315 download)

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Book Synopsis Service Innovation by : Anders Gustafsson

Download or read book Service Innovation written by Anders Gustafsson and published by Business Expert Press. This book was released on 2016-04-15 with total page 233 pages. Available in PDF, EPUB and Kindle. Book excerpt: All the world's most advanced economies are dominated by service. The service sector also employs the largest number of people and it is the fastest growing sector, both in number of companies and employees. The questions posed in the book are: (1) How is it growing; (2) what are these new service innovations; (3) what are the drivers; and (4) how can organizations work with service innovations in a structured way? The book views service as the value-creating activity that customers perform in their own context. The role of a company is to provide the resources and knowledge to enable value creation. Based on this view, we develop a model of service innovation and develop guidelines for what is required from the organizational perspective; how should an organization view its customers in order to be successful, what does a service development process look like, and how to transform an organization that has a product focus to a service or solution provider.

Startup Boards

Author : Brad Feld
Publisher : John Wiley & Sons
ISBN 13 : 1119859298
Total Pages : 256 pages
Book Rating : 4.1/5 (198 download)

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Book Synopsis Startup Boards by : Brad Feld

Download or read book Startup Boards written by Brad Feld and published by John Wiley & Sons. This book was released on 2022-06-07 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: A comprehensive guide on creating, growing, and leveraging a board of directors written for CEOs, board members, and people seeking board roles. The first time many founders see the inside of a board room is when they step in to lead their board. But how do boards work? How should they be structured, managed, and leveraged so that startups can grow, avoid pitfalls, and get the best out of their boards? Authors Brad Feld, Mahendra Ramsinghani, and Matt Blumberg have collectively served on hundreds of startup and scaleup boards over the past 30 years, attended thousands of board meetings, encountered multiple personalities and situations, and seen the good, bad, and ugly of boards. In Startup Boards: A Field Guide to Building and Leading an Effective Board of Directors, the authors provide seasoned advice and guidance to CEOs, board members, investors, and anyone aspiring to serve on a board. This comprehensive book covers a wide range of topics with relevant tips, tactics, and best practices, including: Board fundamentals such as the board's purpose, legal characteristics, and roles and functions of board members; Creating a board including size, composition, roles of VCs and independent directors, what to look for in a director, and how to recruit directors; Compensating, onboarding, removing directors, and suggestions on building a diverse board; Preparing for and running board meetings; The board's role in transactions including selling a company, buying a company, going public, and going out of business; Advice for independent and aspiring directors. Startup Boards draws on the authors' experience and includes stories from board members, startup founders, executives, and investors. Any CEO, board member, investor, or executive interested in creating an active, involved, and engaged board should read this book—and keep it handy for reference.

Construction Project Management

Author : Alison Dykstra
Publisher : Kirshner Publishing Company
ISBN 13 :
Total Pages : 426 pages
Book Rating : 4./5 ( download)

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Book Synopsis Construction Project Management by : Alison Dykstra

Download or read book Construction Project Management written by Alison Dykstra and published by Kirshner Publishing Company. This book was released on 2018 with total page 426 pages. Available in PDF, EPUB and Kindle. Book excerpt: Construction Project Management provides the reader with crucial background information often overlooked in other texts: The roles of the major players owners and designers, general and specialty contractors; Why contractors should avoid some jobs, and how to get the right ones; What bidding is, and why the low bid is not always the best bid; Why different types of construction contracts carry different levels of risk; Why cost estimates and schedules are keys to project success; How a contractor brings in a job on time and on budget; And much more: Alternative project delivery and BIM; Change orders and getting paid; MasterFormat; ConsensusDocs and AIA Documents; An expanded and updated introduction to Green Construction.

A Scrum Book

Author : Jeff Sutherland
Publisher : Pragmatic Bookshelf
ISBN 13 : 1680507567
Total Pages : 698 pages
Book Rating : 4.6/5 (85 download)

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Book Synopsis A Scrum Book by : Jeff Sutherland

Download or read book A Scrum Book written by Jeff Sutherland and published by Pragmatic Bookshelf. This book was released on 2019-08-16 with total page 698 pages. Available in PDF, EPUB and Kindle. Book excerpt: Building a successful product usually involves teams of people, and many choose the Scrum approach to aid in creating products that deliver the highest possible value. Implementing Scrum gives teams a collection of powerful ideas they can assemble to fit their needs and meet their goals. The ninety-four patterns contained within are elaborated nuggets of insight into Scrumâ€™s building blocks, how they work, and how to use them. They offer novices a roadmap for starting from scratch, yet they help intermediate practitioners fine-tune or fortify their Scrum implementations. Experienced practitioners can use the patterns and supporting explanations to get a better understanding of how the parts of Scrum complement each other to solve common problems in product development. The patterns are written in the well-known Alexandrian form, whose roots in architecture and design have enjoyed broad application in the software world. The form organizes each pattern so you can navigate directly to organizational design tradeoffs or jump to the solution or rationale that makes the solution work. The patterns flow together naturally through the context sections at their beginning and end. Learn everything you need to know to master and implement Scrum one step at a timeâ€”the agile way.

The Complete Guide to Contracting Your Home

Author : Kent Lester
Publisher : Penguin
ISBN 13 : 1440346011
Total Pages : 369 pages
Book Rating : 4.4/5 (43 download)

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Book Synopsis The Complete Guide to Contracting Your Home by : Kent Lester

Download or read book The Complete Guide to Contracting Your Home written by Kent Lester and published by Penguin. This book was released on 2017-01-12 with total page 369 pages. Available in PDF, EPUB and Kindle. Book excerpt: Save 30% on home construction! Whether you want to take on all the responsibility of contracting your home or simply want to intelligently communicate with your homebuilder, The Complete Guide to Contracting Your Home can help you save 30% or more on the cost of home construction by teaching you the ins and outs of managing your construction project. Learn how to get your project off to a solid start. Get financial and legal details in language you can understand. Learn what to consider when selecting a lot and how to deal with suppliers, labor and subcontractors. Gain understanding of building codes and inspections so you can manage with authority, confidence, and efficiency. This extensive guide walks you through each phase of construction including preconstruction, foundations, framing, roofing, plumbing, electrical, masonry, siding, insulation, drywall, trim, painting, cabinetry, countertops, flooring, tile and landscaping. Completely revised and updated, this edition includes a new section on sustainable building as well as the most comprehensive building resources section ever compiled. You'll find schedules, order forms, control logs, contracts and checklists to help keep your project on track.

Extreme Ownership

Author : Jocko Willink
Publisher : St. Martin's Press
ISBN 13 : 125018472X
Total Pages : 351 pages
Book Rating : 4.2/5 (51 download)

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Book Synopsis Extreme Ownership by : Jocko Willink

Download or read book Extreme Ownership written by Jocko Willink and published by St. Martin's Press. This book was released on 2017-11-21 with total page 351 pages. Available in PDF, EPUB and Kindle. Book excerpt: An updated edition of the blockbuster bestselling leadership book that took America and the world by storm, two U.S. Navy SEAL officers who led the most highly decorated special operations unit of the Iraq War demonstrate how to apply powerful leadership principles from the battlefield to business and life. Sent to the most violent battlefield in Iraq, Jocko Willink and Leif Babin’s SEAL task unit faced a seemingly impossible mission: help U.S. forces secure Ramadi, a city deemed “all but lost.” In gripping firsthand accounts of heroism, tragic loss, and hard-won victories in SEAL Team Three’s Task Unit Bruiser, they learned that leadership—at every level—is the most important factor in whether a team succeeds or fails. Willink and Babin returned home from deployment and instituted SEAL leadership training that helped forge the next generation of SEAL leaders. After departing the SEAL Teams, they launched Echelon Front, a company that teaches these same leadership principles to businesses and organizations. From promising startups to Fortune 500 companies, Babin and Willink have helped scores of clients across a broad range of industries build their own high-performance teams and dominate their battlefields. Now, detailing the mind-set and principles that enable SEAL units to accomplish the most difficult missions in combat, Extreme Ownership shows how to apply them to any team, family or organization. Each chapter focuses on a specific topic such as Cover and Move, Decentralized Command, and Leading Up the Chain, explaining what they are, why they are important, and how to implement them in any leadership environment. A compelling narrative with powerful instruction and direct application, Extreme Ownership revolutionizes business management and challenges leaders everywhere to fulfill their ultimate purpose: lead and win.

The Complete Guide to Business Risk Management

Author : Kit Sadgrove
Publisher : Routledge
ISBN 13 : 1000152065
Total Pages : 774 pages
Book Rating : 4.0/5 (1 download)

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Book Synopsis The Complete Guide to Business Risk Management by : Kit Sadgrove

Download or read book The Complete Guide to Business Risk Management written by Kit Sadgrove and published by Routledge. This book was released on 2020-07-26 with total page 774 pages. Available in PDF, EPUB and Kindle. Book excerpt: Risk management and contingency planning has really come to the fore since the first edition of this book was originally published. Computer failure, fire, fraud, robbery, accident, environmental damage, new regulations - business is constantly under threat. But how do you determine which are the most important dangers for your business? What can you do to lessen the chances of their happening - and minimize the impact if they do happen? In this comprehensive volume Kit Sadgrove shows how you can identify - and control - the relevant threats and ensure that your company will survive. He begins by asking 'What is risk?', 'How do we assess it?' and 'How can it be managed?' He goes on to examine in detail the key danger areas including finance, product quality, health and safety, security and the environment. With case studies, self-assessment exercises and checklists, each chapter looks systematically at what is involved and enables you to draw up action plans that could, for example, provide a defence in law or reduce your insurance premium. The new edition reflects the changes in the global environment, the new risks that have emerged and the effect of macroeconomic factors on business profitability and success. The author has also included a set of case studies to illustrate his ideas in practice.

Making Camp

Author : Martin Hogue
Publisher : Chronicle Books
ISBN 13 : 1797224166
Total Pages : 339 pages
Book Rating : 4.7/5 (972 download)

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Book Synopsis Making Camp by : Martin Hogue

Download or read book Making Camp written by Martin Hogue and published by Chronicle Books. This book was released on 2023-05-09 with total page 339 pages. Available in PDF, EPUB and Kindle. Book excerpt: A visual exploration and history of one of America's favorite pastimes. Car camping, hike-in tent camping, bivouacking, mountaineering, RV camping, glamping, back yard camping . . . whatever your style, outdoor adventure awaits! For camping enthusiasts, this fascinating (and packable) volume holds a comprehensive look at the origins of the practice and the ways that bring all these enthusiasts together. From the early days of recreational camping in the late nineteenth century through the multitude of modern camping options available today, Making Camp explores the history and evolution of the popular activity through the lens of its most important and familiar components: the campsite, the campfire, the picnic table, the map, the tent, the sleeping bag, as well as the oft invisible systems for delivering water and managing trash. Find out how early nineteenth century German peasants fashioned rudimentary sleeping bags by burrowing into bags full of leaves for the night. Look back over several millennia to learn about the progression of tents from animal skins, goat's hair, and heavy canvas to featherweight nylon. Learn about the ways in which the skills to build and maintain a campfire have been displaced by the portable gas stove. Pinpoint the details of the essential campground map and its unique place in the camping imagination. Each chapter includes a broad range of visuals to help illustrate the rich history of camping and our collective devotion to it, including drawings, patents, diagrams, sketches, paintings, advertisements, and historical photographs. A must-have for avid campers, nature lovers, and all who seek to connect with the universe by sleeping under the stars.

Field Hospitals

Author : Elhanan Bar-On
Publisher : Cambridge University Press
ISBN 13 : 1108774059
Total Pages : 345 pages
Book Rating : 4.1/5 (87 download)

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Book Synopsis Field Hospitals by : Elhanan Bar-On

Download or read book Field Hospitals written by Elhanan Bar-On and published by Cambridge University Press. This book was released on 2020-01-09 with total page 345 pages. Available in PDF, EPUB and Kindle. Book excerpt: Field hospitals are deployed in a wide range of scenarios including natural disasters, epidemic outbreaks, armed conflicts and refugee crises. Operation in these conditions requires adaptation to disaster medicine principles and operation in an austere environment and unfamiliar cultural milieu, whilst maintaining acceptable standards of care. For many of those involved it may be their first encounter. This book, which is the first to address the preparation and operation of field hospitals, brings together the experience of world leaders in the field. Coming from a wide variety of organizations and backgrounds, all have extensive experience in field hospital deployment in multiple scenarios. The text - containing both background information and practical guidelines - will serve all those involved in field hospital deployment, including policy makers and planners, physicians and nurses, paramedical professionals and logisticians. It will help them deliver optimal care to people around the globe in difficult times of need.

Group Dynamics and Team Interventions

Author : Timothy M. Franz
Publisher : John Wiley & Sons
ISBN 13 : 1405186771
Total Pages : 376 pages
Book Rating : 4.4/5 (51 download)

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Book Synopsis Group Dynamics and Team Interventions by : Timothy M. Franz

Download or read book Group Dynamics and Team Interventions written by Timothy M. Franz and published by John Wiley & Sons. This book was released on 2012-05-21 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organizations thrive or struggle as a result of interactions among team members. To optimize the performance of teams, Group Dynamics and Team Interventions bridges the gap between the most up-to-date academic research findings about group behavior and real-life practice. Chapters summarize the theories behind group and team behavior while offering proven application and intervention techniques that can be utilized in workplace settings. Topics addressed include team formation and development; understanding culture and team diversity; improving team cohesion, decision making, and problem solving; managing and reducing team conflict; team leadership, power, and influence; and others. Brief case studies and interventions that illustrate each theory help to enhance the clarity of the topics. Group Dynamics and Team Interventions will benefit academics and practitioners alike, who gain from a better understanding of the dynamics that inform team behavior, along with assessment tools and practical intervention techniques to create and maintain a high-performing team.