Experiences

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Designing Experiences

Author : J. Robert Rossman
Publisher : Columbia University Press
ISBN 13 : 0231549512
Total Pages : 257 pages
Book Rating : 4.2/5 (315 download)

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Book Synopsis Designing Experiences by : J. Robert Rossman

Download or read book Designing Experiences written by J. Robert Rossman and published by Columbia University Press. This book was released on 2019-07-23 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: In an increasingly experience-driven economy, companies that deliver great experiences thrive, and those that do not die. Yet many organizations face difficulties implementing a vision of delivering experiences beyond the provision of goods and services. Because experience design concepts and approaches are spread across multiple, often disconnected disciplines, there is no book that succinctly explains to students and aspiring professionals how to design them. J. Robert Rossman and Mathew D. Duerden present a comprehensive and accessible introduction to experience design. They synthesize the fundamental theories and methods from multiple disciplines and lay out a process for designing experiences from start to finish. Rossman and Duerden challenge us to reflect on what makes a great experience from the user’s perspective. They provide a framework of experience types, explaining people’s engagement with products and services and what makes experiences personal and fulfilling. The book presents interdisciplinary research underlying key concepts such as memory, intentionality, and dramatic structure in a down-to-earth style, drawing attention to both the macro and micro levels. Designing Experiences features detailed instructions and numerous real-world examples that clarify theoretical principles, making it useful for students and professionals. An invaluable overview of a growing field, the book provides readers with the tools they need to design innovative and indelible experiences and to move their organizations into the experience economy. Designing Experiences features a foreword by B. Joseph Pine II.

Orchestrating Experiences

Author : Chris Risdon
Publisher : Rosenfeld Media
ISBN 13 : 1933820748
Total Pages : 337 pages
Book Rating : 4.9/5 (338 download)

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Book Synopsis Orchestrating Experiences by : Chris Risdon

Download or read book Orchestrating Experiences written by Chris Risdon and published by Rosenfeld Media. This book was released on 2018-05-01 with total page 337 pages. Available in PDF, EPUB and Kindle. Book excerpt: Customer experiences are increasingly complicated—with multiple channels, touchpoints, contexts, and moving parts—all delivered by fragmented organizations. How can you bring your ideas to life in the face of such complexity? Orchestrating Experiences is a practical guide for designers and everyone struggling to create products and services in complex environments.

The Jobs To Be Done Playbook

Author : Jim Kalbach
Publisher : Rosenfeld Media
ISBN 13 : 1933820527
Total Pages : 241 pages
Book Rating : 4.9/5 (338 download)

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Book Synopsis The Jobs To Be Done Playbook by : Jim Kalbach

Download or read book The Jobs To Be Done Playbook written by Jim Kalbach and published by Rosenfeld Media. This book was released on 2020-04-07 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: These days, consumers have real power: they can research companies, compare ratings, and find alternatives with a simple tap. Focusing on customer needs isn't a nice–to–have, it's a strategic imperative. The Jobs To Be Done Playbook (JTBD) helps organizations turn market insight into action. This book shows you techniques to make offerings people want, as well as make people want your offering.

Segregation by Experience

Author : Jennifer Keys Adair
Publisher : University of Chicago Press
ISBN 13 : 022676561X
Total Pages : 223 pages
Book Rating : 4.2/5 (267 download)

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Book Synopsis Segregation by Experience by : Jennifer Keys Adair

Download or read book Segregation by Experience written by Jennifer Keys Adair and published by University of Chicago Press. This book was released on 2021-05-03 with total page 223 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Early childhood can be a time of immense discovery, and educators have an opportunity to harness their students' fascination toward learning. And some teachers do, engaging with their students' ideas in ways that make learning collaborative. In Segregation by Experience, the authors set out to study how Latinx children exercise agency in their classrooms-children who don't often have access to these kinds of learning environments. The authors filmed a classroom in which an elementary school teacher, Ms. Bailey, made her students active participants. But when the authors showed videos of these black and brown children wandering around the classroom, being consulted for their ideas, observing and participating by their own initiative, reading snuggled up, shouting out ideas and stories without raising their hands, and influencing what they learned about, the response was surprising. Teachers admired Ms. Bailey but didn't think her practices would work with their black and brown students. Parents of color-many of them immigrants-liked many of the practices, but worried that they would endanger or compromise their children. Young children thought they were terrible, telling the authors that learning was about being quiet, still, and compliant. The children in the film were behaving badly. Segregation by Experience asks us to consider which children's unique voices are encouraged-and which are being disciplined through educational experience"--

Designing Web Navigation

Author : James Kalbach
Publisher : "O'Reilly Media, Inc."
ISBN 13 : 0596553781
Total Pages : 415 pages
Book Rating : 4.5/5 (965 download)

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Book Synopsis Designing Web Navigation by : James Kalbach

Download or read book Designing Web Navigation written by James Kalbach and published by "O'Reilly Media, Inc.". This book was released on 2007-08-28 with total page 415 pages. Available in PDF, EPUB and Kindle. Book excerpt: Thoroughly rewritten for today's web environment, this bestselling book offers a fresh look at a fundamental topic of web site development: navigation design. Amid all the changes to the Web in the past decade, and all the hype about Web 2.0 and various "rich" interactive technologies, the basic problems of creating a good web navigation system remain. Designing Web Navigation demonstrates that good navigation is not about technology-it's about the ways people find information, and how you guide them. Ideal for beginning to intermediate web designers, managers, other non-designers, and web development pros looking for another perspective, Designing Web Navigation offers basic design principles, development techniques and practical advice, with real-world examples and essential concepts seamlessly folded in. How does your web site serve your business objectives? How does it meet a user's needs? You'll learn that navigation design touches most other aspects of web site development. This book: Provides the foundations of web navigation and offers a framework for navigation design Paints a broad picture of web navigation and basic human information behavior Demonstrates how navigation reflects brand and affects site credibility Helps you understand the problem you're trying to solve before you set out to design Thoroughly reviews the mechanisms and different types of navigation Explores "information scent" and "information shape" Explains "persuasive" architecture and other design concepts Covers special contexts, such as navigation design for web applications Includes an entire chapter on tagging While Designing Web Navigation focuses on creating navigation systems for large, information-rich sites serving a business purpose, the principles and techniques in the book also apply to small sites. Well researched and cited, this book serves as an excellent reference on the topic, as well as a superb teaching guide. Each chapter ends with suggested reading and a set of questions that offer exercises for experiencing the concepts in action.

Religions Values and Peak-Experiences

Author : Abraham H. Maslow
Publisher : Rare Treasure Editions
ISBN 13 : 177464391X
Total Pages : 223 pages
Book Rating : 4.7/5 (746 download)

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Book Synopsis Religions Values and Peak-Experiences by : Abraham H. Maslow

Download or read book Religions Values and Peak-Experiences written by Abraham H. Maslow and published by Rare Treasure Editions. This book was released on 2021-11-09T16:42:00Z with total page 223 pages. Available in PDF, EPUB and Kindle. Book excerpt: One of the foremost spokesmen for the Third Force movement in psychology, Abraham H. Maslow here articulates one of his prominent theses: the "religious" experience is a rightful subject for scientific investigation and speculation and, conversely, the "scientific community" will see its work enhanced by acknowledging and studying the species-wide need for spiritual expression which, in so many forms, is at the heart of "peak-experiences" reached by healthy, fully functioning people.

Experience

Author : Caroline A. Jones
Publisher : National Geographic Books
ISBN 13 : 0262035146
Total Pages : 0 pages
Book Rating : 4.2/5 (62 download)

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Book Synopsis Experience by : Caroline A. Jones

Download or read book Experience written by Caroline A. Jones and published by National Geographic Books. This book was released on 2016-09-02 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: A book that produces sensory experiences while bringing the concept of experience itself into relief as a subject of criticism and an object of contemplation. Experience offers a reading experience like no other. A heat-sensitive cover by Olafur Eliasson reveals words, colors, and a drawing when touched by human hands. Endpapers designed by Carsten Höller are printed in ink containing carefully calibrated quantities of the synthesized human pheromones estratetraenol and androstadienone, evoking the suggestibility of human desire. The margins and edges of the book are designed by Tauba Auerbach in complementary colors that create a dynamically shifting effect when the book is shifted or closed. When the book is opened, bookmarks cascade from the center, emerging from spider web prints by Tomás Saraceno. Experience produces experience while bringing the concept itself into relief as an object of contemplation. The sensory experience of the book as a physical object resonates with the intellectual experience of the book as a container of ideas. Experience convenes a conversation with artists, musicians, philosophers, anthropologists, historians, and neuroscientists, each of whom explores aspects of sensorial and cultural realms of experience. The texts include new essays written for this volume and classic texts by such figures as William James and Michel Foucault. The first publication from MIT's Center for Art, Science, & Technology, Experience approaches its subject through multiple modes. Publication design by Kimberly Varella with Becca Lofchie, Content Object Design Studio. Cover concept by Olafur Eliasson in collaboration with Kimberly Varella (Content Object). Contributors Tauba Auerbach, Bevil Conway, John Dewey, Olafur Eliasson, Michel Foucault, Adam Frank, Vittorio Gallese, Renée Green, Stefan Helmreich, Carsten Höller, Edmund Husserl, William James, Caroline A. Jones, Douglas Kahn, Brian Kane, Leah Kelly, Bruno Latour, Alvin Lucier, David Mather, Mara Mills, Alva Noë, Jacques Rancière, Michael Rossi, Tomás Saraceno, Natasha Schüll, Joan W.Scott, Tino Sehgal, Alma Steingart, Josh Tenenbaum, Rebecca Uchill

Building Mobile Experiences

Author : Frank Bentley
Publisher : MIT Press
ISBN 13 : 0262017938
Total Pages : 169 pages
Book Rating : 4.2/5 (62 download)

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Book Synopsis Building Mobile Experiences by : Frank Bentley

Download or read book Building Mobile Experiences written by Frank Bentley and published by MIT Press. This book was released on 2012-09-14 with total page 169 pages. Available in PDF, EPUB and Kindle. Book excerpt: Methods for new mobile experiences, from concept creation to prototyping to commercialization.

Mapping Experiences

Author : Jim Kalbach
Publisher : "O'Reilly Media, Inc."
ISBN 13 : 1491923482
Total Pages : 770 pages
Book Rating : 4.4/5 (919 download)

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Book Synopsis Mapping Experiences by : Jim Kalbach

Download or read book Mapping Experiences written by Jim Kalbach and published by "O'Reilly Media, Inc.". This book was released on 2016-04-25 with total page 770 pages. Available in PDF, EPUB and Kindle. Book excerpt: Customers who have inconsistent, broken experiences with products and services are understandably frustrated. But it’s worse when people inside these companies can’t pinpoint the problem because they’re too focused on business processes. This practical book shows your company how to use alignment diagrams to turn valuable customer observations into actionable insight. With this unique tool, you can visually map your existing customer experience and envision future solutions. Product and brand managers, marketing specialists, and business owners will learn how experience diagramming can help determine where business goals and customer perspectives intersect. Once you’re armed with this data, you can provide users with real value. Mapping Experiences is divided into three parts: Understand the underlying principles of diagramming, and discover how these diagrams can inform strategy Learn how to create diagrams with the four iterative modes in the mapping process: setting up a mapping initiative, investigating the evidence, visualizing the process, and using diagrams in workshops and experiments See key diagrams in action, including service blueprints, customer journey maps, experience maps, mental models, and spatial maps and ecosystem models

Marketing of Tourism Experiences

Author : Noel Scott
Publisher : Routledge
ISBN 13 : 1317987268
Total Pages : 309 pages
Book Rating : 4.3/5 (179 download)

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Book Synopsis Marketing of Tourism Experiences by : Noel Scott

Download or read book Marketing of Tourism Experiences written by Noel Scott and published by Routledge. This book was released on 2013-09-13 with total page 309 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a review of the current theory and practice of experiential tourism and how it is marketed. Many societies today are characterised by widespread individual wealth of an order previously confined to the elite with the consequence that ownership of ‘ordinary’ physical goods is no longer a distinguishing factor. Instead people are now seeking the ‘extraordinary’ with examples being bodies enhanced through surgery, personal fitness trainers, and, in the case of leisure and tourism, seeking unique and unusual places to visit and activities to undertake. This trend manifests in the increasing consumption of services and the addition of experiential elements to physical goods by businesses aware of societal changes. The trend is enhanced by rapidly changing technology and economic production methods providing new sectors of the world’s population with access to the consumption experiences that are repeatedly featured in the media. This is the experience economy, characterised by a search by consumers for fantasies, feelings, and fun. This book was based on a special issue of Journal of Hospitality Marketing & Mangement.

Religious and Spiritual Experiences

Author : Wesley J. Wildman
Publisher : Cambridge University Press
ISBN 13 : 1139495240
Total Pages : 321 pages
Book Rating : 4.1/5 (394 download)

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Book Synopsis Religious and Spiritual Experiences by : Wesley J. Wildman

Download or read book Religious and Spiritual Experiences written by Wesley J. Wildman and published by Cambridge University Press. This book was released on 2011-01-06 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: What is the value of religious and spiritual experiences within human life? Are we evolutionarily programmed to have such experiences? How will emerging technologies change such experiences in the future? Wesley Wildman addresses these key intellectual questions and more, offering a spiritually evocative naturalist interpretation of the diverse variety of religious and spiritual experiences. He describes these experiences, from the common to the exceptional, and offers innovative classifications for them based on their neurological features and internal qualities. His account avoids reductionistic oversimplifications and instead synthesizes perspectives from many disciplines, including philosophy and natural sciences, into a compelling account of the meaning and value of religious and spiritual experiences in human life. The resulting interpretation does not assume a supernatural worldview but incorporates religious and spiritual experiences into a positive affirmation of this-worldly existence.

The Science of Near-Death Experiences

Author : John C. Hagan
Publisher : University of Missouri Press
ISBN 13 : 0826273688
Total Pages : 184 pages
Book Rating : 4.8/5 (262 download)

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Book Synopsis The Science of Near-Death Experiences by : John C. Hagan

Download or read book The Science of Near-Death Experiences written by John C. Hagan and published by University of Missouri Press. This book was released on 2017-01-30 with total page 184 pages. Available in PDF, EPUB and Kindle. Book excerpt: What happens to consciousness during the act of dying? The most compelling answers come from people who almost die and later recall events that occurred while lifesaving resuscitation, emergency care, or surgery was performed. These events are now called near-death experiences (NDEs). As medical and surgical skills improve, innovative procedures can bring back patients who have traveled farther on the path to death than at any other time in history. Physicians and healthcare professionals must learn how to appropriately treat patients who report an NDE. It is estimated that more than 10 million people in the United States have experienced an NDE. Hagan and the contributors to this volume engage in evidence-based research on near-death experiences and include physicians who themselves have undergone a near-death experience. This book establishes a new paradigm for NDEs.

First Experiences: Going to the Dentist

Author : Anne Civardi
Publisher : First Experiences
ISBN 13 : 9781474995436
Total Pages : 16 pages
Book Rating : 4.9/5 (954 download)

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Book Synopsis First Experiences: Going to the Dentist by : Anne Civardi

Download or read book First Experiences: Going to the Dentist written by Anne Civardi and published by First Experiences. This book was released on 2021-04-29 with total page 16 pages. Available in PDF, EPUB and Kindle. Book excerpt: Designed to introduce young children to the unfamiliar situation of visiting the dentist in an amusing and friendly way. Features Stephen Cartwright's delightful illustrations, providing lots to look at and talk about. An ideal starting point for young children and adults to discuss first experiences.

The Experience Book

Author : Adam Scott
Publisher : Black Dog Press
ISBN 13 : 9781912165384
Total Pages : 288 pages
Book Rating : 4.1/5 (653 download)

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Book Synopsis The Experience Book by : Adam Scott

Download or read book The Experience Book written by Adam Scott and published by Black Dog Press. This book was released on 2022-09-27 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Contrary towhat one might imagine, there is no such thing as an experience designer. Atleast not in the sense that we might talk of an individual recognised as such.To make experiences is to be human. Shaman, architect, food engineer - you nameit, they are all experience designers. Informed by an understanding of people'sneeds and wants - our stories, our rituals, our myths - the beautifullydesigned experience has the power to transform lives. “/i>iThe Experience Book is an ode to that power. Essentially, it is a book abouttime and how we use it to design and make experiencesthat define the spaces we live, work and play in. Divided into a guidebook anda sourcebook, it begins by explaining what it is about the human mind that sodeeply feasts on the notion of the experience, and then employs this knowledgeto suggest a method or framework fordesigning experiences. The guidebook done, the sourcebook serves asinspiration for the art of experience design, with precedents drawn from the past 35,000 years' worth oftransformative experience making. The first publication about theattributes that together make what is fast becoming a recognised discipline, “/i>iThe Experience Book is beautifully presented. Comprised of a wonderfully eclectic range of written forms, illustratedby a fantastic mix of drawings and photography, and backed by historicaland contemporary examples from the worlds ofarchitecture, branding, fashion, music, art, sport and business, it introducesthe maker of experiences as part ethnographer, storyteller, master planner andperformance artist. Challenging theorthodoxy of function, reasserting process over monument and product, delighting in the unexpected, and championing the spectator over the spectacle, this is a book for anyone interested in the power of design,be they creator, communicator or consumer.

Her Boston Experiences

Author : Anna Farquhar
Publisher :
ISBN 13 :
Total Pages : 222 pages
Book Rating : 4.:/5 (334 download)

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Book Synopsis Her Boston Experiences by : Anna Farquhar

Download or read book Her Boston Experiences written by Anna Farquhar and published by . This book was released on 1901 with total page 222 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Religion, Spirituality and the Near-Death Experience

Author : Mark Fox
Publisher : Routledge
ISBN 13 : 1134442793
Total Pages : 391 pages
Book Rating : 4.1/5 (344 download)

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Book Synopsis Religion, Spirituality and the Near-Death Experience by : Mark Fox

Download or read book Religion, Spirituality and the Near-Death Experience written by Mark Fox and published by Routledge. This book was released on 2003-12-16 with total page 391 pages. Available in PDF, EPUB and Kindle. Book excerpt: Through the Valley of the Shadow of Death is a dramatic and sustained response to decades of research into near-death experiences (NDEs) - the first to credibly bridge the gap between the competing factions of science and spirituality.

Experience on the Edge: Theorizing Liminality

Author : Brady Wagoner
Publisher : Springer Nature
ISBN 13 : 303083171X
Total Pages : 210 pages
Book Rating : 4.0/5 (38 download)

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Book Synopsis Experience on the Edge: Theorizing Liminality by : Brady Wagoner

Download or read book Experience on the Edge: Theorizing Liminality written by Brady Wagoner and published by Springer Nature. This book was released on 2021-10-19 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: Liminality has become a key concept within the social sciences, with a growing number of publications devoted to it in recent years. The concept is needed to address those aspects of human experience and social life that fall outside of ordered structures. In contrast to the clearly defined roles and routines that define so much of industrial work and economic life, it highlights spaces of transition, indefiniteness, ambiguity, play and creativity. Thus, it is an indispensable concept and a necessary counterweight to the overemphasis on structural influences on human behavior. This book aims to use the concept of liminality to develop a culturally and experientially sensitive psychology. This is accomplished by first setting out an original theoretical framework focused on understanding the ‘liminal sources of cultural experience,’ and second an application of concept to a number of different domains, such as tourism, pilgrimage, aesthetics, children’s play, art therapy, and medical diagnosis. Finally, all these domains are then brought together in a concluding commentary chapter that puts them in relation to an overarching theoretical framework. This book will be useful for graduate students and researchers in cultural psychology, critical psychology, psychosocial psychology, developmental psychology, health psychology, anthropology and the social sciences, cultural studies among others.