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Experience And Expectations
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Book Synopsis From Bud to Boss by : Kevin Eikenberry
Download or read book From Bud to Boss written by Kevin Eikenberry and published by John Wiley & Sons. This book was released on 2011-01-07 with total page 326 pages. Available in PDF, EPUB and Kindle. Book excerpt: Practical advice for making the shift to your first leadership position The number of people who will become first-time supervisors will likely grow in the next 10 years, as Baby Boomers retire. Perhaps the most challenging leadership experience anyone will face isn't one at the top, but their first promotion to leadership. They must deal with the change and uncertainty that comes with a new job, requiring new skills, and they've been promoted from peer to leader. While the book addresses the needs of any manager, supervisor, or leader, it pulls from the best leadership and management thinking, and puts the focus on the difficulties that new leaders experience. Includes practical information for new managers who must supervise friends and former peers Authors are expert consultants who work with leaders at all levels Shows how to adopt the mindset of a leader, including: communicating change, giving feedback, coaching employees, leading productive teams, and achieving goals This much-needed book can help new leaders get beyond the stress and fear to focus on becoming the most effective leader they can be-starting right now.
Book Synopsis Promoting Reasonable Expectations by : Thomas E. Miller
Download or read book Promoting Reasonable Expectations written by Thomas E. Miller and published by Jossey-Bass. This book was released on 2005-03-04 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: Promoting Reasonable Expectations offers a thorough examination of student expectations of college. The book includes an examination of key issues such as the classroom setting, student services, and campus life. This unique resource contrasts student expectations with their actual experiences and identifies effective strategies for addressing the disjunctions between expectation and reality. Written by leading figures in the field of student affairs and sponsored by NASPA (National Association of Student Personnel Administrators), Promoting Reasonable Expectations offers insights about student expectations as defined by their ethnicity, age, gender, transfer student status, and more. Based on solid research, this groundbreaking book explores why it is useful to consider expectations in the context of student relationships and higher educational institutions. The book also: Outlines what colleges have to do to help create student expectations that are reasonable while simultaneously meeting those student expectations that are fair Reviews student expectations regarding the myriad services that support their learning and the college experience Addresses expectations regarding the cost of higher education and explores the expectations of students and their families compared with the reality of college costs Shows the gap between student expectations of degree attainment as compared to the reality
Book Synopsis Expectations and Demands in Online Teaching by : Sorin Walker Gudea
Download or read book Expectations and Demands in Online Teaching written by Sorin Walker Gudea and published by Information Science Publishing. This book was released on 2008 with total page 314 pages. Available in PDF, EPUB and Kindle. Book excerpt: Despite the considerable, growing interest in online education, most studies have focused only on the student's perspective. Merely a handful of studies have attempted to address the teacher's perspectives and little has been published on the online teaching experience itself.
Book Synopsis Expectation Hangover by : Christine Hassler
Download or read book Expectation Hangover written by Christine Hassler and published by New World Library. This book was released on 2016-01-15 with total page 250 pages. Available in PDF, EPUB and Kindle. Book excerpt: When our expectations are met and things go according to plan, we feel a sense of accomplishment; we feel safe, in control, and on track. But when life does not live up to our expectations, we end up with an Expectation Hangover. This particular brand of disappointment is profoundly uncomfortable and can cost us valuable time and energy if not treated and leveraged effectively. Christine Hassler has broken down the complex and overwhelming experience of recovering from disappointment into a step-by-step treatment plan. This book reveals the formula for how to process Expectation Hangovers on the emotional, mental, physical, and spiritual levels to immediately ease suffering. Instead of wallowing in regret, self-recrimination, or anger, we can see these experiences as catalysts for profound transformation and doorways that open to possibility. Often it is only when life throws us a curveball (or several) that we look in a different direction and make room for the kinds of unexpected things that lead more directly to a life we love. By the time you finish this book, you’ll understand why your Expectation Hangover happened and have your own treatment plan — a clear course of action to pursue your goals while preventing future disappointment.
Book Synopsis The Experience Economy by : B. Joseph Pine
Download or read book The Experience Economy written by B. Joseph Pine and published by Harvard Business Press. This book was released on 1999 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text seeks to raise the curtain on competitive pricing strategies and asserts that businesses often miss their best opportunity for providing consumers with what they want - an experience. It presents a strategy for companies to script and stage the experiences provided by their products.
Book Synopsis Empathy and the Historical Understanding of the Human Past by : Thomas A. Kohut
Download or read book Empathy and the Historical Understanding of the Human Past written by Thomas A. Kohut and published by Routledge. This book was released on 2020-04-08 with total page 231 pages. Available in PDF, EPUB and Kindle. Book excerpt: Empathy and the Historical Understanding of the Human Past is a comprehensive consideration of the role of empathy in historical knowledge, informed by the literature on empathy in fields including history, psychoanalysis, psychology, neuroscience, philosophy, and sociology. The book seeks to raise the consciousness of historians about empathy, by introducing them to the history of the concept and to its status in fields outside of history. It also seeks to raise the self-consciousness of historians about their use of empathy to know and understand past people. Defining empathy as thinking and feeling, as imagining, one’s way inside the experience of others in order to know and understand them, Thomas A. Kohut distinguishes between the external and the empathic observational position, the position of the historical subject. He argues that historians need to be aware of their observational position, of when they are empathizing and when they are not. Indeed, Kohut advocates for the deliberate, self-reflective use of empathy as a legitimate and important mode of historical inquiry. Insightful, cogent, and interdisciplinary, the book will be essential for historians, students of history, and psychoanalysts, as well as those in other fields who seek to seek to know and understand human beings.
Book Synopsis Religious Experiences and Expectations by : William Cadman
Download or read book Religious Experiences and Expectations written by William Cadman and published by . This book was released on 1899 with total page 28 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book How to Wow written by Adrian Swinscoe and published by Pearson UK. This book was released on 2016-03-23 with total page 239 pages. Available in PDF, EPUB and Kindle. Book excerpt: Looking to improve your customer experience? These 68 strategies will show you how to stand out from your competitors, whatever your business. Full of practical tips, inspiring insights and interviews with a wide range of leaders and entrepreneurs, How to Wow reveals all you need to deliver a world-class customer experience. Covering both the customer and business side of the equation, you’ll learn how to attract new customers, design a leading customer experience and quickly resolve a wide range of problems, plus much more. Don’t let your business fall behind, look inside and take your customer experience to the next level. “Essential and powerful insights for everyone who aspires to map out and enhance the customer journey and drive growth.” Keith Lewis, COO, Matchtech Group plc “At last – a book that provides practical ways of delivering the superior experience that today’s customers demand.” Olivier Njamfa, Co-Founder and CEO of customer experience software company Eptica
Book Synopsis Lifestyle Migration by : Michaela Benson
Download or read book Lifestyle Migration written by Michaela Benson and published by Routledge. This book was released on 2016-05-06 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt: Relatively affluent individuals from various corners of the globe are increasingly choosing to migrate, spurred on by the promise of a better and more fulfilling way of life within their destination. Despite its increasing scale, migration academics have yet to consolidate and establish lifestyle migration as a subfield of theoretical enquiry, until now. This volume offers a dynamic and holistic analysis of contemporary lifestyle migrations, exploring the expectations and aspirations which inform and drive migration alongside the realities of life within the destination. It also recognizes the structural conditions (and constraints) which frame lifestyle migration, laying the groundwork for further intellectual enquiry. Through rich empirical case studies this volume addresses this important and increasingly common form of migration in a manner that will interest scholars of mobility, migration, lifestyle and culture across the social sciences.
Book Synopsis Remarkable Leadership by : Kevin Eikenberry
Download or read book Remarkable Leadership written by Kevin Eikenberry and published by John Wiley & Sons. This book was released on 2011-02-17 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: Remarkable Leadership is a practical handbook written for anyone who wants to hone the skills they need to become an outstanding leader. In this groundbreaking book, Kevin Eikenberry outlines a framework and a mechanism for both learning new things and applying current knowledge in a thoughtful and practical way. Eikenberry provides a guide through the most important leadership competencies, offers a proven method for learning leadership skills, and shows approaches for applying these skills in today’s multitasking and overloaded world of work. The book explores real-world concerns such as focus, limited time, incremental improvement, and how we learn.
Book Synopsis Handbook of Research on Creating Meaningful Experiences in Online Courses by : Kyei-Blankson, Lydia
Download or read book Handbook of Research on Creating Meaningful Experiences in Online Courses written by Kyei-Blankson, Lydia and published by IGI Global. This book was released on 2019-11-29 with total page 355 pages. Available in PDF, EPUB and Kindle. Book excerpt: While online courses are said to be beneficial and many reputable brick and mortar higher education institutions are now offering undergraduate and graduate programs online, there is still ongoing debate on issues related to credibility and acceptability. There is some reluctance to teach online and to admit and hire students who have enrolled in online programs. Given these concerns, it is essential that educators in online communities continue to share the significant learning experiences and outcomes that occur in online classrooms and highlight pedagogical practices used by online instructors to make their courses and programs comparable to those offered face-to-face. The Handbook of Research on Creating Meaningful Experiences in Online Courses is a comprehensive research book that examines the quality of courses in higher education that are offered exclusively online and details strategies and practices used by online instructors to create meaningful teaching and learning experiences in online courses. Featuring a range of topics such as gamification, professional development, and learning outcomes, this book is ideal for academicians, researchers, educators, administrators, instructional designers, curriculum developers, higher education faculty, and students.
Book Synopsis The Mnemonic Imagination by : E. Keightley
Download or read book The Mnemonic Imagination written by E. Keightley and published by Springer. This book was released on 2012-07-31 with total page 206 pages. Available in PDF, EPUB and Kindle. Book excerpt: An exploration of some of the key theoretical challenges and conceptual issues facing the emergent field of memory studies, from the relationship between experience and memory to the commercial exploitation of nostalgia, using the key concept of the mnemonic imagination.
Download or read book Punk CX written by Adrian Swinscoe and published by . This book was released on 2019-10-15 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: LIMITED EDITION - 7'x7' HARDBACK - ORIGINAL CONCEPTEmerging in the 1970s, prog rock was often accused of being overly technical, too elaborate, not focused on its audience and often in danger of disappearing up it's own a---!One could argue that the service and experience space is starting to exhibit some of the same characteristics namely it's in danger of becoming overly technical, benchmarked, frameworked, measured, codified, certified, specialized and functionalized etc etc.Punk exploded out of the back of prog rock with it's democratic, DIY, back to basics approach that inspired both a cultural and musical movement and change in mindset. It dared to be different and was OK with the fact that not everyone liked that.So, is it time to consider what a punk rock version of CX would look and feel like, particularly given that many reports suggest that around 70 percent of customer experience projects fail to deliver on their promises? If so, what would that look and feel like.Adrian Swinscoe in his new book 'Punk CX', tackles some of these questions and shares some key insights and practical takeaways that will allow you harness your inner punk and transform your own customer experience.
Book Synopsis Transitions to School by : Sue Dockett
Download or read book Transitions to School written by Sue Dockett and published by UNSW Press. This book was released on 2007 with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt: Delivers a comprehensive coverage of local and overseas research on transition to school.
Download or read book Experience Design written by Peter Benz and published by Bloomsbury Publishing. This book was released on 2014-12-18 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: How can we design better experiences? Experience Design brings together leading international scholars to provide a cross-section of critical thinking and professional practice within this emerging field. Contributors writing from theoretical, empirical and applied design perspectives address the meaning of 'experience'; draw on case studies to explore ways in which specific 'experiences' can be designed; examine which methodologies and practices are employed in this process; and consider how experience design interrelates with other academic and professional disciplines. Chapters are grouped into thematic sections addressing positions, objectives and environments, and interactions and performances, with individual case studies addressing a wide range of experiences, including urban spaces, the hospital patient, museum visitors, mobile phone users, and music festival and restaurant goers.
Book Synopsis Handbook of Research on Diverse Teaching Strategies for the Technology-Rich Classroom by : Lawrence A. Tomei
Download or read book Handbook of Research on Diverse Teaching Strategies for the Technology-Rich Classroom written by Lawrence A. Tomei and published by Information Science Reference. This book was released on 2019-07-05 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: ""This book examines theories and applications of diverse teaching strategies"--Provided by publisher"--
Book Synopsis Consumer Expectations by : Richard Thomas Curtin
Download or read book Consumer Expectations written by Richard Thomas Curtin and published by Cambridge University Press. This book was released on 2019-02-07 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Richard Curtin has directed the University of Michigan's consumer sentiment surveys for more than four decades. His analyses of recent trends in consumer expectations are regularly covered in the worldwide press. In this book, Curtin presents a new theory of expectations. Whereas conventional theories presume that consumers play a passive role in the macro economy, simply reacting to current trends in incomes, prices, and interest rates, Curtin proposes a new empirically consistent theory. He argues that expectations are formed by an automatic process that utilizes conscious and nonconscious processes, passion and reason, information from public and private sources, and social networks. Consumers ultimately reach a decision that serves both the micro decision needs of individuals and reflects the common influence of the macro environment. Drawing on empirical observations, Curtin not only demonstrates the importance of consumer sentiment, but also how it can foreshadow the cyclical turning points in the economy.
