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Everyday English For Hospitality Professionals
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Book Synopsis Everyday English for Hospitality Professionals by : Lawrence J. Zwier
Download or read book Everyday English for Hospitality Professionals written by Lawrence J. Zwier and published by . This book was released on 2007 with total page 85 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book and audio CD help future workers in the hotel and restaurant fields develop the English vocabulary they need for interacting with customers and colleagues. The 61 lessons show essential language structures for such common functions as welcoming a guest, dealing with a guest's luggage, taking a meal order, and finding medical care for a guest. Each two page lesson provides full-colour illustrations and clear captions. The CD provides audio for each lesson in the book.
Book Synopsis Lessons in Excellence from Charlie Trotter by : Paul Clarke
Download or read book Lessons in Excellence from Charlie Trotter written by Paul Clarke and published by Random House Digital, Inc.. This book was released on 1999 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: A chef whose restaurant has been named best in the world shares his observations on how to exceed customer expectations, provide employees with motivation and leadership, and develop a successful marketing plan
Book Synopsis Practical Everyday English by : Steven Collins
Download or read book Practical Everyday English written by Steven Collins and published by . This book was released on 2001 with total page 211 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Be My Guest Teacher's Book by : Francis O'Hara
Download or read book Be My Guest Teacher's Book written by Francis O'Hara and published by Cambridge University Press. This book was released on 2002-09-26 with total page 66 pages. Available in PDF, EPUB and Kindle. Book excerpt: This fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work. A Student's Book and Audio CD are also available.
Download or read book Making Room written by Chistine D. Pohl and published by Wm. B. Eerdmans Publishing. This book was released on 1999-08-03 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: For most of church history, hospitality was central to Christian identity. Yet our generation knows little about this rich, life-giving practice.
Book Synopsis English for Restaurant Workers by : Renee Talalla
Download or read book English for Restaurant Workers written by Renee Talalla and published by . This book was released on 2008 with total page 95 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Supervision in the Hospitality Industry by : John R. Walker
Download or read book Supervision in the Hospitality Industry written by John R. Walker and published by John Wiley and Sons. This book was released on 2009-01-09 with total page 513 pages. Available in PDF, EPUB and Kindle. Book excerpt: Order of authors reversed on previous eds.
Download or read book Making Welcome written by Eddie Heintz and published by Greenleaf Book Group. This book was released on 2022-02-01 with total page 170 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mastering the Hospitality in You Recent events have dramatically changed how we conduct our lives. As a result, rediscovering who we are is essential to enhancing our everyday interactions, finding our purpose, and improving the lives of others. In these evolving times, the universal principles of hospitality are not just beneficial to those in the industry, but to anyone seeking to have an enriched life and a thriving business. Equipped with over three decades of expertise in the restaurant and wine industry, author Eddie Heintz will guide you through his personal journey collecting vital information across multiple disciplines to help you mindfully connect with others and the world around you. Drawing on his own experiences and the wisdom of authors such as Danny Meyer, Don Miguel Ruiz, and Eckhart Tolle, among others, you will learn: • To connect with your style of hospitality • The art of not taking things personally • How the pineapple became the universal symbol of hospitality • How hospitality supports the practice of living in the moment • How to alter situational energy to benefi t yourself and others • And much more In these unprecedented times, helping to ease fears and give comfort to family, friends, neighbors, and strangers alike is paramount. The author’s professional wisdom will guide your passions and leadership development so you can reach your full potential and become the embodiment of hospitality.
Download or read book High Season written by Michael Duckworth and published by Oxford University Press, USA. This book was released on 1994 with total page 80 pages. Available in PDF, EPUB and Kindle. Book excerpt: A course which develops all-round competence in English.
Book Synopsis The Hotel New Hampshire by : John Irving
Download or read book The Hotel New Hampshire written by John Irving and published by Vintage Canada. This book was released on 2019-03-26 with total page 416 pages. Available in PDF, EPUB and Kindle. Book excerpt: “The first of my father’s illusions was that bears could survive the life lived by human beings, and the second was that human beings could survive a life led in hotels.” So says John Berry, son of a hapless dreamer, brother to a cadre of eccentric siblings, and chronicler of the lives lived, the loves experienced, the deaths met, and the myriad strange and wonderful times encountered by the family Berry. Hoteliers, pet-bear owners, friends of Freud (the animal trainer and vaudevillian, that is), and playthings of mad fate, they “dream on” in a funny, sad, outrageous, and moving novel by the remarkable author of A Son of the Circus and A Prayer for Owen Meany.
Book Synopsis Lead with Hospitality by : Taylor Scott
Download or read book Lead with Hospitality written by Taylor Scott and published by BenBella Books. This book was released on 2021-04-27 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: Across all industries and levels of organizations, one key leadership trait inspires and motivates more than any other: hospitality. We have all encountered inspirational leaders who've helped us, taught us, encouraged us, pushed us to get outside our comfort zones, or motivated us to become the best version of ourselves. What is it about their leadership styles that inspires us to do more for our team and our personal and professional growth? Turns out, we admire these leaders for the same reasons we love our favorite hotels, resorts, restaurants, or bars: How they make us feel is essential. Members of today's workforce—especially millennials and Gen Z—are looking for inspiring environments and work that truly fulfills them. Before anyone is compelled to do anything they first must feel. Speaker, consultant, and hospitality industry veteran Taylor Scott knows that the most effective leaders approach their roles with heart, emotionally connecting with their team members before attempting to manage them. Scott draws from his two decades in leadership roles at respected hotels, resorts, and restaurants. He distills the principles of gracious hospitality, translating them into actionable leadership lessons which apply in any industry, such as: • How making people feel welcome fosters loyalty and keeps workers engaged with an organization's purpose • How serving people with empathy and compassion sparks workers' highest productivity • How making people feel comfortable encourages exploration, curiosity, and discovery while inviting everyone to lean into their creativity • How making people feel significant drives them to deliver their best work He also shares specific, practical steps you can take to put these principles into action. Scott shows how to connect, serve, engage, coach, and inspire your peers, teams, and even your own leaders. Lead with Hospitality is a call to action to connect with people on a human level which ultimately inspires teams, organizations, and companies to go to the next level.
Book Synopsis ENGLISH FOR EVERYDAY SPEAKING by : Sutanto Leo
Download or read book ENGLISH FOR EVERYDAY SPEAKING written by Sutanto Leo and published by Penerbit Andi. This book was released on with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: It is said that school leavers in Indonesia are not able to speak English confidently. They have no courage to speak, even though they actually feel that they have something to say in their mind. They are afraid to make mistakes when speaking because they never feel happy with their English grammar and vocabulary at school. English for Everyday Speaking is directed at those who have learned English and have no courage to speak but want to practice their spoken English. This book is not only suitably used by high school students, university students, language centers, English course learners and English speaking club members as a main course book for speaking, but also for employees, workers, staff, teachers, employers or members of a family as a core handbook for language practice during their leisure time. This book covers very common daily topics which everyone is familiar with, such as Daily Activities, Personal Information, Family Life, Culture, Sport, Housemaids, Hobbies and Interests, Smoking and Drinking, Music, Health, Education, School Life, Love, Holiday, Food and Drink, Marriage, Sex, Demonstrations & Strikes, Terrorism, Crime and Prisons, Debates, etc. The questions, which are intended to arouse learners to speak, are generally simple to answer for ordinary learners. They need practical ideas or knowledge but do not need deep academic or scientific knowledge to answer them. However, if the group of learners have more advanced knowledge about the topics and are interested to delve deeper on the topics, there are also some possibilities to do so. English for Everyday Speaking is designed by an experienced English teacher. In addition, these materials have been tried out at STP Bandung, STBA, Maranatha University, the Center at Jl. Setiabudhi, Bandung and some other language centers.
Book Synopsis Everyone's Everyday English by : B. Satya Vara Prasada Rao
Download or read book Everyone's Everyday English written by B. Satya Vara Prasada Rao and published by Wordsswiggle publication. This book was released on 2024-08-30 with total page 149 pages. Available in PDF, EPUB and Kindle. Book excerpt: Everyone's Everyday English: A Learner-friendly Source. Everyone's Everyday English is an ideal handbook which enables English language learners to speak or write accurate sentences. This book provides functional grammar concepts of English with clear instructions to facilitate the practical needs of spoken and written communication. Moreover, this book presents example sentences and exercises to make learners comprehend the given grammar concepts. Learn joyfully!
Book Synopsis Managing Quality Service in Hospitality by : Robert C. Ford
Download or read book Managing Quality Service in Hospitality written by Robert C. Ford and published by Delmar. This book was released on 2012 with total page 516 pages. Available in PDF, EPUB and Kindle. Book excerpt: MANAGING QUALITY SERVICE IN HOSPITALITY: HOW ORGANIZATIONS ACHIEVE EXCELLENCE IN THE GUEST EXPERIENCE, International Edition teaches the concept of treating customers as guests and creating a "WOW" experience for them. Many other texts in this subject area skip over guest-focused service strategy in hospitality or service This text fully covers the topic of managing hospitality organizations by using academic studies and real life experience from companies like Walt Disney Company, Marriott, Ritz-Carlton, Darden Restaurants, Southwest Airlines and many others. The text is written in three sections: strategy, staffing, and systems.Each chapter includes at suggested hospitality activities for students, in which students are encouraged to visit local organizations to talk with guests, employees and managers to obtain a variety of perspectives on the guest experience. Other activities will have students going to the internet to visit established sites for hospitality organizations. Real and hypothetical hotels, restaurants, and other business types found in the hospitality industry are included as case studies giving the opportunity for discussion of hospitality concepts and principles. "Ethics in Business" segments encourage students to analyze ethical issues associated with chapter topics. Each chapter opens with learning objectives and discussion questions at the end. The included Instructor's Guide provides answers to the end-of-chapter questions and to the discussion questions following the chapter cases, additional field exercises in hospitality, true-false and multiple-choice quizzes, and additional material to assist the instructor in preparing course outlines and lesson plans, providing the best known about managing hospitality organizations big or small.
Book Synopsis Tourism and Hospitality Marketing by : Simon Hudson
Download or read book Tourism and Hospitality Marketing written by Simon Hudson and published by SAGE. This book was released on 2009-05-12 with total page 490 pages. Available in PDF, EPUB and Kindle. Book excerpt: With over 70 global case studies and vignettes, this textbook covers all the key marketing principles applied to tourism and hospitality, showing how these concepts work in practice and demonstrating the diverse range of tourism and hospitality products on offer. Chapters are packed with pedagogical features that will help readers consolidate their learning, including: - Chapter objectives - Key terms - Discussion questions and exercises - Links to useful websites - Profiles of successful individuals and organizations Tourism and Hospitality Marketing is accompanied by a website that offers lecturers answers to the discussion questions and exercises in the book, case study questions, a test bank, PowerPoint slides and a list of additional teaching resources.
Book Synopsis English as a Global Language by : David Crystal
Download or read book English as a Global Language written by David Crystal and published by Cambridge University Press. This book was released on 2012-03-29 with total page 227 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written in a detailed and fascinating manner, this book is ideal for general readers interested in the English language.
Book Synopsis Advanced Everyday English by : Steven Collins
Download or read book Advanced Everyday English written by Steven Collins and published by Montserrat Publishing. This book was released on 2011 with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Advanced Everyday English is designed in very much the same mode as the first book (Practical Everyday English with audio CD) in that all of the examples will contain vocabulary and expressions you have studied on earlier pages. You will also find many words from the first book, which will give you an opportunity to revise the material. In this second book there is more of what one might call "serious" vocabulary, but there are plenty of phrasal verbs and idioms as well. The book will be of particular benefit to those readers with an advanced level of English who wish to become (or who already are) interpreters, translators or teachers of English, or who simply want to be able to speak and understand English at a very high level. In addition, people who need to read English language journals or converse in English on a daily basis, either in business or for pleasure, will find it very useful."--Publisher's description.
