Energize Your Workplace

Download Energize Your Workplace PDF Online Free

Author :
Publisher : John Wiley & Sons
ISBN 13 : 0787956228
Total Pages : 230 pages
Book Rating : 4.7/5 (879 download)

DOWNLOAD NOW!


Book Synopsis Energize Your Workplace by : Jane E. Dutton

Download or read book Energize Your Workplace written by Jane E. Dutton and published by John Wiley & Sons. This book was released on 2003-08-08 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt: Corrosive work relationships are like black holes that swallow upenergy that people need to do their jobs. In contrast, high-qualityrelationships generate and sustain energy, equipping people to dowork and do it well. Grounded in solid research, this book uses energy as ameasurement to describe the power of positive and negativeconnections in people's experience at work. Author Jane Duttonprovides three pathways for turning negative connections intopositive ones that create and sustain employee resilience andflexibility, facilitate the speed and quality of learning, andbuild individual commitment and cooperation. Through compelling and illustrative stories, Energize YourWorkplace offers managers, executives, and human resourceprofessionals the resources they need to build high-qualityconnections in the workplace.

Energize Your Workplace

Download Energize Your Workplace PDF Online Free

Author :
Publisher : John Wiley & Sons
ISBN 13 : 0787971995
Total Pages : 224 pages
Book Rating : 4.7/5 (879 download)

DOWNLOAD NOW!


Book Synopsis Energize Your Workplace by : Jane E. Dutton

Download or read book Energize Your Workplace written by Jane E. Dutton and published by John Wiley & Sons. This book was released on 2003-10-27 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Corrosive work relationships are like black holes that swallow up energy that people need to do their jobs. In contrast, high-quality relationships generate and sustain energy, equipping people to do work and do it well. Grounded in solid research, this book uses energy as ameasurement to describe the power of positive and negative connections in people's experience at work. Author Jane Dutton provides three pathways for turning negative connections into positive ones that create and sustain employee resilience and flexibility, facilitate the speed and quality of learning, and build individual commitment and cooperation. Through compelling and illustrative stories, Energize Your Workplace offers managers, executives, and human resource professionals the resources they need to build high-quality connections in the workplace.

ENERGIZE YOUR WORKPLACE: HOW TO CREATE AND SUSTAIN HIGH-QUALITY CONNECTIONS AT WORK

Download ENERGIZE YOUR WORKPLACE: HOW TO CREATE AND SUSTAIN HIGH-QUALITY CONNECTIONS AT WORK PDF Online Free

Author :
Publisher : John Wiley & Sons
ISBN 13 : 9788126509577
Total Pages : 232 pages
Book Rating : 4.5/5 (95 download)

DOWNLOAD NOW!


Book Synopsis ENERGIZE YOUR WORKPLACE: HOW TO CREATE AND SUSTAIN HIGH-QUALITY CONNECTIONS AT WORK by : Jaen E Dutton

Download or read book ENERGIZE YOUR WORKPLACE: HOW TO CREATE AND SUSTAIN HIGH-QUALITY CONNECTIONS AT WORK written by Jaen E Dutton and published by John Wiley & Sons. This book was released on 2006-09 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: Market_Desc: · Managers and Executives who are concerned with employee productivity, learning, resilience, and commitment· HR Managers Special Features: · Dutton wrote an article on this topic, entitled Leading in Times of Trauma, for HBR that appeared in the January 2002 issue· Provides practical steps to enhance the quality of relationships at work: 3 pathways for turning negative relationships into positive ones· Cartoons, figures, tables, and the like will help animate and deepen understanding for the reader· This is the 16th book in the UMBS series About The Book: In a world of continuous change, downsizing, and a press for speed, high quality relationships are extremely valuable: they create and sustain employee resilience and flexibility; facilitate the speed and quality of learning, and build individual commitment and cooperation. The aim of this book is to help individuals think creatively about ways to build high quality relationships at work. Using energy as a measurement, the author describes the power of positive and negative connections in people s experience at work and provides three pathways for turning negative relationships into positive ones.

Game On

Download Game On PDF Online Free

Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118089308
Total Pages : 311 pages
Book Rating : 4.1/5 (18 download)

DOWNLOAD NOW!


Book Synopsis Game On by : Jon Radoff

Download or read book Game On written by Jon Radoff and published by John Wiley & Sons. This book was released on 2011-03-16 with total page 311 pages. Available in PDF, EPUB and Kindle. Book excerpt: A never-before published look at the many possibilities of social game development As one of the few entrepreneurs in the world with expertise building both social media and games, author Jon Radoff brings a one-of-a-kind perspective to this unique book. He shows that games are more than a profitable form of entertainment?the techniques of social games can be used to enhance the quality of online applications, social media and a wide range of other consumer and business experiences. With this book, you?ll explore how social games can be put to work for any business and examine why they work at all. The first part of explains what makes games fun, while the second part reviews the process and details of game design. Looks at how games are the basis for many everyday functions and explains how techniques of social games can be used by businesses as money-making tools Drills down the process of game design while focusing on the design, analysis, and creation of games Features screen shots, diagrams and explanations to illuminate key concepts, accessible to anyone regardless of game playing or design experience Reviews what works and what doesn?t using a range of real-world scenarios as examples Author Jon Radoff has a unique blend of experiences creating games, Internet-based social media, and Web technology. Game On is not playing around. Discover how social media games make money?and how you can enhance your business using games.

Transform Your Workplace

Download Transform Your Workplace PDF Online Free

Author :
Publisher : McGraw-Hill
ISBN 13 : 9780071456197
Total Pages : 204 pages
Book Rating : 4.4/5 (561 download)

DOWNLOAD NOW!


Book Synopsis Transform Your Workplace by : Lynda Ford

Download or read book Transform Your Workplace written by Lynda Ford and published by McGraw-Hill. This book was released on 2005-04-30 with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt: Strategies that make managers heroes to their staffs and their bosses In a time when the job marketplace is more changeable than ever, finding and keeping the best employees and maintaining an upbeat, productive work environment has never been more important. Lynda Ford, a leading consultant on workplace issues in companies from the very small to the Fortune 500, delivers an indispensable survival guide for every manager who's ever been asked to do more with less. Using stories of successful--and some not-so-successful--managers to illustrate her points, Ford equips readers with 52 proven, easy-to-implement strategies that they can readily tailor to any organization's unique needs, including: Address potentially sticky situations head-on Give employees room to stretch Be a management gladiator Be positively unpredictable when it counts Celebrate the small stuff Infuse passion-and let it show Discover employee motivators and use them Develop leaders, not followers Get rid of the fickle finger of blame Use failure as a vehicle for success

Empowered

Download Empowered PDF Online Free

Author :
Publisher : Harvard Business Press
ISBN 13 : 1422162338
Total Pages : 272 pages
Book Rating : 4.4/5 (221 download)

DOWNLOAD NOW!


Book Synopsis Empowered by : Josh Bernoff

Download or read book Empowered written by Josh Bernoff and published by Harvard Business Press. This book was released on 2010-09-14 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: It's the new normal. Now all of your employees are Twittering away and friending clients on Facebook. Not to mention customers--who feel obligated to update your Wikipedia entry with product complaints. In this new world, dealing with empowered employees and customers --Insurgents -- is only going to get more challenging. Employees are using this technology in the workplace and customers are using it in the marketplace, and neither obey the rules you set up. This chaos is your future as a manager. You could try to shut it down and shut it off. Or you can harness it and reap the business benefits. According to Josh Bernoff and Ted Schadler of Forrester Research (the organization that brought you Groundswell), your defense against insurgents is to enable them. At its heart, this is a book about how to scale the management of insurgency, both the innovation of insurgent employees and the energy of insurgent customers. The key is a process Forrester calls E Triple S, for the four elements of managing insurgents effectively: empowering, selecting, scaling, and socializing. While it's based in current trends, the core concept of Managing Insurgents -- that the next management and innovation challenge is harnessing individuals empowered by mobile, social, and connected technology -- is a new idea. In the wake of Groundswell, dozens of social-technology-for-business books cropped up. And there are plenty of books on improving your customer service. But there's no serious business book about management, marketing, and innovation in the throes of this trend. When Insurgency hits, it will be perceived not just as a sequel to Groundswell but as the start of a new management philosophy.

Leading Outside the Lines

Download Leading Outside the Lines PDF Online Free

Author :
Publisher : John Wiley & Sons
ISBN 13 : 0470589027
Total Pages : 240 pages
Book Rating : 4.4/5 (75 download)

DOWNLOAD NOW!


Book Synopsis Leading Outside the Lines by : Jon R. Katzenbach

Download or read book Leading Outside the Lines written by Jon R. Katzenbach and published by John Wiley & Sons. This book was released on 2010-04-19 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: An all-new approach to understanding the (in)formal connections of an organization From the bestselling coauthor of the business classic The Wisdom of Teams comes an all-new exploration of the modern workplace, and how leaders and managers must embrace it for success. Katzenbach and Khan examine how two distinct factions together form the bigger picture for how organizations actually work: the more defined "formal" organization of a company-the management structure, performance metrics, and processes-and the "informal"-the culture, social networks, and ad hoc communities that spring up naturally and can accelerate or hinder how the organization works. With dynamic examples from enterprises around the world, this book takes a timeless organizational approach and creates a powerful paradigm-shifting tool set for applying it. Includes self-assessment guidelines for senior leaders, front-line managers, and individual contributors Features organizations in business, government, the nonprofit sector, and academia-including the New York City schools system, Aetna, the Marines, United Nations, Orpheus Chamber Orchestra, Home Depot, Bell Canada, and the Houston Police Department Leading Outside the Lines illustrates how leaders can make the two distinct factions work together to get the best of both.

Energize Your Leadership

Download Energize Your Leadership PDF Online Free

Author :
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781507894910
Total Pages : 0 pages
Book Rating : 4.8/5 (949 download)

DOWNLOAD NOW!


Book Synopsis Energize Your Leadership by : Energized Leaders,

Download or read book Energize Your Leadership written by Energized Leaders, and published by Createspace Independent Publishing Platform. This book was released on 2015-04-17 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Energize Your Leadership springs from a collaboration of 16 leaders from around the world who came together online. They recognized a lack of energy, excitement and sense of purpose in the leaders they interact with each day. As they explored ways to help these disengaged, overwhelmed and discouraged leaders discover a new spark an extraordinary community of friends developed. Here they share stories from their individual journeys to demonstrate how energy ignites leadership success. Join us to energize your leadership - Discover, Ignite, Break Through. Energize Yourself Regardless of whichever philosophical or spiritual path you choose to follow, all of them have one factor in common - the root of all energy begins within, since the seed of all energy is found within ourselves. In this first part, we examine that seed by taking a look at four crucial energy centers found within ourselves and how best to tap them: Values, Gifts, Self-Questioning, Creativity. Energize Others Energizing others begins with the self. When you deeply know your values and gifts, the next step is bringing that true self outward - with authenticity and honesty. A foundation of authenticity brings life, vigor and genuine connection to personal and professional relationships. From there, you can meet the needs of others and motivate them to be active participants in the co-creative process. In this section, we look at four practices key to people-energizing: True to Oneself, Being Seen for What (and Who) You Are, Deal with Problem People, Serve to Lead - Lead to Serve. Energize Your Workplace An organization, like any collective of people, is not just the sum of its individuals but an entity unto itself. Together, these collected people form a singular organism with its own behavior and culture. We hope for one whose energy crackles with positivity and growth. Although all the insights in this book can be applied at the organization level, in this part we look at four factors that are especially crucial to an organization's collective energy reserves: Brand "You", Gut Thinking, Gratitude-Based Organizational Attitude, Love Multiples. Energize Your Future The future is often presented as some uncertain void of chaos and unpredictability, and while this is true to a large extent, such a representation also ignores the fact that we are each armed with those tools that can give us the best chance at success in the future. But how best to energize a future that holds so much unknown? Here are four concepts to do just that: Have a Plan B, Recognize the Role of Fun, Explore the Unknown, Face Whatever Comes with Positivity.

The Critical Few

Download The Critical Few PDF Online Free

Author :
Publisher : Berrett-Koehler Publishers
ISBN 13 : 1523098732
Total Pages : 209 pages
Book Rating : 4.5/5 (23 download)

DOWNLOAD NOW!


Book Synopsis The Critical Few by : Jon Katzenbach

Download or read book The Critical Few written by Jon Katzenbach and published by Berrett-Koehler Publishers. This book was released on 2019-01-16 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: In a global survey by the Katzenbach Center, 80 percent of respondents believed that their organization must evolve to succeed. But a full quarter of them reported that a change effort at their organization had resulted in no visible results. Why? The fate of any change effort depends on whether and how leaders engage their culture: the self-sustaining patterns of behaving, feeling, thinking, and believing that determine how things are done in an organization. Culture is implicit rather than explicit, emotional rather than rational—that's what makes it so hard to work with, but that's also what makes it so powerful. For the first time, this book lays out the Katzenbach Center's proven methodology for identifying your culture's three most critical elements: traits, characteristics that are at the heart of people's emotional connection to what they do; keystone behaviors, actions that would lead your company to succeed if they were replicated at a greater scale; and authentic informal leaders, people who have a high degree of “emotional intuition” or social connectedness. By leveraging these critical few elements, you can tap into a source of catalytic change within your organization. People will make an emotional, not just a rational, commitment to new initiatives. You will elicit enthusiasm and creativity and build the kind of powerful company that people recognize for its innate value and effectiveness.

When Fish Fly

Download When Fish Fly PDF Online Free

Author :
Publisher : Hachette Books
ISBN 13 : 1401381448
Total Pages : 124 pages
Book Rating : 4.4/5 (13 download)

DOWNLOAD NOW!


Book Synopsis When Fish Fly by : Joseph Michelli

Download or read book When Fish Fly written by Joseph Michelli and published by Hachette Books. This book was released on 2004-08-04 with total page 124 pages. Available in PDF, EPUB and Kindle. Book excerpt: "You can energize your people and delight your customers by modeling the fabulous ideas that come from the World Famous Pike Place Fish Market." -- Ken Blanchard, co-author of The One Minute Manager In this revealing business advice book, the magic of the World Famous Pike Place Fish Market proves a dynamic example of what a group of people can create when they are aligned and living a powerful vision. Here for the first time, owner John Yokoyama explains in his own words just how he transformed his business into a workplace that is renowned worldwide. When Fish Fly offers Yokoyama's cohesive strategy for achieving world famous results for owners, managers, and front-line workers alike. Once you understand the generative principles behind the World Famous Pike Place Fish Market you, too, can develop a culture that leads to excellent employee morale and legendary customer service.

Fuel Your Business

Download Fuel Your Business PDF Online Free

Author :
Publisher : Career Press
ISBN 13 : 9781601632968
Total Pages : 256 pages
Book Rating : 4.6/5 (329 download)

DOWNLOAD NOW!


Book Synopsis Fuel Your Business by : Gina Soleil

Download or read book Fuel Your Business written by Gina Soleil and published by Career Press. This book was released on 2013-12-30 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Fuel Your Business is the next generation resource for leaders (current and future). Through the forward thinking of Soleil, this book demonstrates the need for the intersection of human energy, overall well-being, and value-based leadership. Going into the next decade, we need new ways of thinking and leading - Soleil's Eight Principles of Business can get us there." - Jean Nitchals, partner, Niche Solutions, LLC "Fuel Your Business is brilliant in the way few books are, in originality and impact. If Adam Smith is credited with being the father of economics, he just met his match in Soleil. These ideas will revolutionize how we look at business, economics, public policy and so much more. This lesson of humanity rings of possibility, hope, and a new kind of prosperity. Each chapter lifts a veil with simple truths. It has the potential to fuel your business - and it can do so much more if you let it." - Jennifer Hovelsrud, corporate communications, UnitedHealth Group Gina Soleil takes you through a thought-provoking journey on how to transform your business into a haven of productivity. Using the science of energy, Gina gives you a step-by-step roadmap for building a business that's fueled to win in today's market. Soleil reveals the intersection between human energy and business, exposing the truth about how to attract what you want - energy, action, and profits. Human energy is the door of opportunity for business. As the demands of our connected world increase, people no longer have the energy they once had to be fully engaged, productive, and innovative in the workplace - leaving business leaders in search of a solution. In Fuel Your Business, you will discover life- and business-changing keys to success, such as: How the science of energy is the secret to profit How to free your business from toxic energy that wants to hold you back How taking the assessment and knowing your score will put your business on the performance fast track How to attract the energy you want - now!

Awakening Compassion at Work

Download Awakening Compassion at Work PDF Online Free

Author :
Publisher : Berrett-Koehler Publishers
ISBN 13 : 1626564469
Total Pages : 273 pages
Book Rating : 4.6/5 (265 download)

DOWNLOAD NOW!


Book Synopsis Awakening Compassion at Work by : Monica Worline

Download or read book Awakening Compassion at Work written by Monica Worline and published by Berrett-Koehler Publishers. This book was released on 2017-02-20 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presenting an outline of the four necessary steps for meeting suffering with compassion, this insightful book shows how to build a capacity for compassion into the structures and practices of an organization. --

The Inspiration Code

Download The Inspiration Code PDF Online Free

Author :
Publisher : AMACOM
ISBN 13 : 0814437907
Total Pages : 297 pages
Book Rating : 4.8/5 (144 download)

DOWNLOAD NOW!


Book Synopsis The Inspiration Code by : Kristi Hedges

Download or read book The Inspiration Code written by Kristi Hedges and published by AMACOM. This book was released on 2017-06-01 with total page 297 pages. Available in PDF, EPUB and Kindle. Book excerpt: Everyone wants to be the kind of leader who energizes and mobilizes others-yet too few are. Why is it so challenging to crack the code? All it takes is the right conversation…great leaders inspire action with their words. They spark enthusiasm and commitment. With a single conversation, they can change the direction of someone's life. Executive coach Kristi Hedges spent years studying exactly what inspiring leaders do differently. Informed by quantitative research and thousands of responses from leaders at all levels, she reveals that inspiring communication isn't about grand gestures. Instead, those who motivate us most do a few things routinely, consistently, and intentionally. In Inspiration Code, Kristi explains: Present: investing their attention carefully and guiding the flow of conversations Personal: speaking genuinely, listening generously, and bringing out the potential of those around the Passionate: exhibiting sincere emotion and exuding energy attuned to the situation Purposeful: helping others find meaning and see their place in the bigger picture Eye-opening and accessible, The Inspiration Code dispels common myths about how leaders communicate-and guides them in cultivating qualities that authentically excite. Inspired companies need inspirational leaders. Learn to unlock motivation, lift peoples ‘sights, and lead them into the future.

Living Your Strengths

Download Living Your Strengths PDF Online Free

Author :
Publisher : Simon and Schuster
ISBN 13 : 1595620028
Total Pages : 272 pages
Book Rating : 4.5/5 (956 download)

DOWNLOAD NOW!


Book Synopsis Living Your Strengths by : Albert L. Winseman

Download or read book Living Your Strengths written by Albert L. Winseman and published by Simon and Schuster. This book was released on 2004-10-10 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: A "strengths"-based guide to inspiring congregations presents a unique plan for building community by encouraging individuals to share their talents with the group.

Leading the Life You Want

Download Leading the Life You Want PDF Online Free

Author :
Publisher : Harvard Business Review Press
ISBN 13 : 1422189430
Total Pages : 271 pages
Book Rating : 4.4/5 (221 download)

DOWNLOAD NOW!


Book Synopsis Leading the Life You Want by : Stewart Friedman

Download or read book Leading the Life You Want written by Stewart Friedman and published by Harvard Business Review Press. This book was released on 2014-09-16 with total page 271 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Wall Street Journal Bestseller “For nearly thirty years, my life’s work has been to help people like you find ways to bring the often warring aspects of life into greater harmony.” — Stew Friedman, from Leading the Life You Want You’re busy trying to lead a “full” life. But does it really feel full—or are you stretched too thin? Enter Stew Friedman, Wharton professor, adviser to leaders across the globe, and passionate advocate of replacing the misguided metaphor of “work/life balance” with something more realistic and sustainable. If you’re seeking “balance” you’ll never achieve it, argues Friedman. The idea that “work” competes with “life” ignores the more nuanced reality of our humanity—the interaction of four domains: work, home, community, and the private self. The goal is to create harmony among them instead of thinking only in terms of trade-offs. It can be done. Building on his national bestseller, Total Leadership, and on decades of research, teaching, and practice as both consultant and senior executive, Friedman identifies the critical skills for integrating work and the rest of life. He illustrates them through compelling original stories of these remarkable people: • former Bain & Company CEO and Bridgespan co-founder Tom Tierney • Facebook COO and bestselling author Sheryl Sandberg • nonprofit leader and US Navy SEAL Eric Greitens • US First Lady Michelle Obama • soccer champion-turned-broadcaster Julie Foudy • renowned artist Bruce Springsteen Each of these admirable (though surely imperfect) people exemplifies a set of skills—for being real, being whole, and being innovative—that produce a sense of purpose, coherence, and optimism. Based on interviews and research, their stories paint a vivid picture of how six very different leaders use these skills to act with authenticity, integrity, and creativity—and they prove that significant public success is accomplished not at the expense of the rest of life, but as the result of meaningful engagement in all its parts. With dozens of practical exercises for strengthening these skills, curated from the latest research in organizational psychology and related fields, this book will inspire you, inform you, and instruct you on how to take realistic steps now toward leading the life you truly want.

The Secrets to Happiness at Work

Download The Secrets to Happiness at Work PDF Online Free

Author :
Publisher : Sourcebooks, Inc.
ISBN 13 : 172823090X
Total Pages : 156 pages
Book Rating : 4.7/5 (282 download)

DOWNLOAD NOW!


Book Synopsis The Secrets to Happiness at Work by : Tracy Brower

Download or read book The Secrets to Happiness at Work written by Tracy Brower and published by Sourcebooks, Inc.. This book was released on 2021-05-04 with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt: A compelling and practical guide, tailored to help you achieve balance, fulfillment, and joy in your professional life. The Secrets to Happiness at Work book brings together proven strategies from positive psychology, mindfulness, and personal growth to transform your work experience. Dr. Tracy Brower, PhD, MM, MCRw is a sociologist and an award-winning speaker and has over 25 years of experience working with global clients to achieve business results. Her work has been featured in TEDx, The Wall Street Journal, Inc. Magazine, and Fortune.com. Within the pages of this transformative guide, you will discover: Key principles of positive psychology to help you improve job satisfaction Practical mindfulness techniques to reduce stress and improve focus Personal growth strategies to unlock your potential and improve performance Tips on achieving work-life balance to enhance overall well-being Insights on fostering a positive work culture and nurturing professional relationships This guide is not just for those feeling dissatisfied in their current position, but for anyone seeking to boost their happiness at work. From managers aiming to improve workplace morale, to individuals seeking personal growth and satisfaction, The Secrets to Happiness at Work is an invaluable tool for creating a more positive and productive professional life. An ideal read for career coaches, HR professionals, corporate trainers, or anyone looking to improve their work life.

Culture Works

Download Culture Works PDF Online Free

Author :
Publisher :
ISBN 13 : 9780998671123
Total Pages : 190 pages
Book Rating : 4.6/5 (711 download)

DOWNLOAD NOW!


Book Synopsis Culture Works by : Kris Boesch

Download or read book Culture Works written by Kris Boesch and published by . This book was released on 2017 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt: "What would it feel like to have an extraordinary workplace culture that generates both joy and remarkable financial results? Many leaders and managers find culture to be abstract, intangible and elusive. Perhaps you've noticed people walking on eggshells or avoiding conversation landmines. Is your team's performance waning due to gossip, silos or apathy? Culture Works helps you navigate around and through these kinds of obstacles. In this book you will learn how to create an extraordinary workplace culture. Not with rainbows and unicorns, but with concrete innovative concepts, enlightening stories and tangible tools. After reading this book, you will be ready to take action with doable, down-to-earth steps to energize your team and yield real deal results"--Amazon.