Energize Growth Now

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Publisher : John Wiley & Sons
ISBN 13 : 0470493690
Total Pages : 225 pages
Book Rating : 4.4/5 (74 download)

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Book Synopsis Energize Growth Now by : Lisa Nirell

Download or read book Energize Growth Now written by Lisa Nirell and published by John Wiley & Sons. This book was released on 2009-06-03 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: A strategy and marketing guide for growth companies Growth at any price can be exhausting for B-2-B companies and professional service providers who want to win more clients. Many entrepreneurs watch their bank accounts grow, but sacrifice too much in the process. Since 2001, wealth has taken on a whole new meaning. In this tell-all marketing guidebook, Lisa Nirell reveals a contemporary, contrarian, and field-tested view of marketing and planning. Successful growth and exit planning aren't about maximizing revenues or launching Internet marketing campaigns. Instead, they're about creating a compelling vision of the future, winning clients' hearts and minds, and defining the "wealth quotient" in a holistic way. This practical, real-world guide shows readers how to develop a strategic marketing plan that really works–and avoid the attitudes that sabotage great ideas.

EnergizeGrowth Now (Summary)

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Publisher :
ISBN 13 :
Total Pages : pages
Book Rating : 4.:/5 (982 download)

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Book Synopsis EnergizeGrowth Now (Summary) by : Lisa Nirell

Download or read book EnergizeGrowth Now (Summary) written by Lisa Nirell and published by . This book was released on 2012 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: getAbstract Summary: Get the key points from this book in less than 10 minutes.Entrepreneurs whose firms have moved beyond the exciting start-up phase must deal with the challenges and opportunities of business growth. Organizational strategy consultant Lisa Nirell spent seven years developing her "EnergizeGrowth" program, a strategic planning model for firms at this interim stage. Nirell explains how she used this system to increase her clients' new business by millions of dollars. Consultants who become authors walk a fine line: When they use examples from their practices to illustrate their principles, they have to avoid overpromoting their firms, lest their books become lengthy commercials. Nirell achieves this difficult balance with grace. Despite a few writing glitches, such as a peppering of non sequiturs, getAbstract recommends her manual to entrepreneurs and CEOs with small or medium-sized firms who want to maximize growth, especially to those who plan to sell their firms once they are expanding profitably.Book Publisher:Wiley

The Mindful Marketer

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Author :
Publisher : Springer
ISBN 13 : 1137386312
Total Pages : 323 pages
Book Rating : 4.1/5 (373 download)

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Book Synopsis The Mindful Marketer by : Lisa Nirell

Download or read book The Mindful Marketer written by Lisa Nirell and published by Springer. This book was released on 2014-09-29 with total page 323 pages. Available in PDF, EPUB and Kindle. Book excerpt: It’s a tough time to be a marketer. Many are drowning in data, disrupted by generative AI, overloaded with demands, bombarded with competing priorities, and underfunded to take on challenges. These factors, together, are spreading many marketers too thin, keeping them from operating as the thoughtful, strategic leaders they were called to be. --tw-sepia: var(--tw-empty,/*!*/ /*!*/); --tw-drop-shadow: var(--tw-empty,/*!*/ /*!*/); --tw-filter: var(--tw-blur) var(--tw-brightness) var(--tw-contrast) var(--tw-grayscale) var(--tw-hue-rotate) var(--tw-invert) var(--tw-saturate) var(--tw-sepia) var(--tw-drop-shadow); border-color: rgb(229 231 235/var(--tw-border-opacity)); margin: 0px 0px 1rem; padding: 0px; text-rendering: optimizelegibility; line-height: 1.45; font-family: Montserrat; font-size: 16px; color: rgb(0, 47, 86);">In The Mindful Marketer, Lisa Nirell explains the need for a shift. She shares timeless mindfulness strategies that can help marketers at all levels regain their focus, stay more calm, communicate persuasively, and improve decision making. Through many recent examples and CMO stories, she also explains how organizations everywhere can help their employees thrive at work. --tw-sepia: var(--tw-empty,/*!*/ /*!*/); --tw-drop-shadow: var(--tw-empty,/*!*/ /*!*/); --tw-filter: var(--tw-blur) var(--tw-brightness) var(--tw-contrast) var(--tw-grayscale) var(--tw-hue-rotate) var(--tw-invert) var(--tw-saturate) var(--tw-sepia) var(--tw-drop-shadow); border-color: rgb(229 231 235/var(--tw-border-opacity)); margin: 0px 0px 1rem; padding: 0px; text-rendering: optimizelegibility; line-height: 1.45; font-family: Montserrat; font-size: 16px; color: rgb(0, 47, 86);">In The Mindful Marketer, Lisa Nirell explains the need for a shift. She shares timeless mindfulness strategies that can help marketers at all levels regain their focus, stay more calm, communicate persuasively, and improve decision making. Through many recent examples and CMO stories, she also explains how organizations everywhere can help their employees thrive at work.

Energize

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Author :
Publisher : Penguin UK
ISBN 13 : 0241502772
Total Pages : 272 pages
Book Rating : 4.2/5 (415 download)

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Book Synopsis Energize by : Simon Alexander Ong

Download or read book Energize written by Simon Alexander Ong and published by Penguin UK. This book was released on 2022-04-21 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'This book is exactly what we need in this moment. With so many pulls and strains and stresses, Simon offers us simple steps for every one of us to indeed energize!' Simon Sinek, optimist and New York Times bestselling author of Start With Why 'Learning how to manage your energy changes your life. Don't just read this book, do it!' Marie Forleo, author of the #1 New York Times bestseller Everything is Figureoutable Your energy is everything: it is the fuel that drives your success and it gives you the power to achieve your potential. So how can you be your best self if you're always tired, stressed and burnt out? In Energize, award-winning life coach Simon Alexander Ong introduces you to the art and science of energy management. In a world where we are always on, Ong coaches you to work with your natural energy resources to recognize your most energized state - when to push and when to recoup - so that you can work sustainably towards your biggest goals. You'll hear from Ong's clients who have used his transformational method to achieve what they never thought they could. You'll learn how to use his practical framework to identify your most productive phases of the day, week and year, and learn how to make the most of them. You'll discover how to create boundaries and devote your energy in the right way and to the right people. And you'll master simple practices that you can build into your day to revitalize and preserve your energy levels so that you're ready for anything. It's time to find out what you can achieve when you feel energized. 'Thoughtfully written and incredibly researched, Energize will change the way you view energy in and around you. Simon provides practical advice to help you achieve your full potential in every area of your life. Exceptional!' Dr Marshall Goldsmith, Thinkers50 #1 Executive Coach and author of New York Times bestselling author of Triggers 'Learning how to energize ourselves is key to being happy and successful' Shaa Wasmund MBE, author of How to Fix Your Sh*t

Brand Vision

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Publisher : John Wiley & Sons
ISBN 13 : 0470028351
Total Pages : 292 pages
Book Rating : 4.4/5 (7 download)

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Book Synopsis Brand Vision by : David Taylor

Download or read book Brand Vision written by David Taylor and published by John Wiley & Sons. This book was released on 2007-01-16 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: David Taylor's third book lifts the lid on why so many brand visioning projects end in failure: an overly theoretical and complex approach he calls 'strategy tourism'. By contrast, his straightforward, no-nonsense programme will ensure that you end up with an inspiring vision and a hands-on action plan to drive growth. Designed in a highly practical format, brandvision shows how to lead your team on a step-by-step 'visioning journey' that builds engagement, energy and alignment. Powerful tips, tools and tricks help you start applying the principles to your business today: Searching for true insight: creating a springboard for visioning by using different 'insight catalysts' that cover consumers, markets and competition The visioning journey: creating a compelling brand purpose, a big idea and a rallying call; combining product 'sausage' and emotional 'sizzle' Test-driving the vision: bringing the vision to life by exploring it within your business and with consumers Brand-led business: translating the vision into a business building mix that covers 'hero product' innovation, communication and internal engagement Thought-provoking and irreverent, brandvision demonstrates all the dos and don'ts of brand visioning with many stories of success (and screw-ups) including T-Mobile, Dove, Porsche, Absolut and James Bond. It is an invaluable toolkit for anyone interested in rethinking a brand vision - whatever its shape or size.

Game On

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Publisher : John Wiley & Sons
ISBN 13 : 1118089308
Total Pages : 311 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis Game On by : Jon Radoff

Download or read book Game On written by Jon Radoff and published by John Wiley & Sons. This book was released on 2011-03-16 with total page 311 pages. Available in PDF, EPUB and Kindle. Book excerpt: A never-before published look at the many possibilities of social game development As one of the few entrepreneurs in the world with expertise building both social media and games, author Jon Radoff brings a one-of-a-kind perspective to this unique book. He shows that games are more than a profitable form of entertainment?the techniques of social games can be used to enhance the quality of online applications, social media and a wide range of other consumer and business experiences. With this book, you?ll explore how social games can be put to work for any business and examine why they work at all. The first part of explains what makes games fun, while the second part reviews the process and details of game design. Looks at how games are the basis for many everyday functions and explains how techniques of social games can be used by businesses as money-making tools Drills down the process of game design while focusing on the design, analysis, and creation of games Features screen shots, diagrams and explanations to illuminate key concepts, accessible to anyone regardless of game playing or design experience Reviews what works and what doesn?t using a range of real-world scenarios as examples Author Jon Radoff has a unique blend of experiences creating games, Internet-based social media, and Web technology. Game On is not playing around. Discover how social media games make money?and how you can enhance your business using games.

The Science of Customer Connections

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Author :
Publisher : Red Wheel/Weiser
ISBN 13 : 1632657791
Total Pages : 226 pages
Book Rating : 4.6/5 (326 download)

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Book Synopsis The Science of Customer Connections by : Jim Karrh

Download or read book The Science of Customer Connections written by Jim Karrh and published by Red Wheel/Weiser. This book was released on 2019-09-01 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: Engaging, practical, and immediately useful for any business and its messengers on how to talk about their business and connect with their customers. The vast majority of word of mouth happens offline, in everyday conversations. In The Science of Customer Connections, Karrh offers simple concepts plus practical guidance for individual professionals, teams, and complex organizations to be part of those conversations in ways that grow their business. With clear language and a sense of humor, Karrh guides readers step by step to create: A message that is memorable, interesting to buyers, and built to share A growing set of messengers who include your story in their everyday conversations Management habits that build consistency and scale Readers will be equipped to engage customers and employees, build trustworthiness, and grow profitably—without necessarily having to change their business model, offerings, pricing, distribution, or people. Instead, they can quickly elevate the way that everyone close to the business talks about it, consistently resulting in stronger cross-selling and upselling of additional products and services, higher customer satisfaction, and more consistent employee engagement. Inspirational real-world examples are presented from entrepreneurs and career changers, growth companies, and large global organizations.

The Zen of Social Media Marketing

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Author :
Publisher : BenBella Books, Inc.
ISBN 13 : 1942952066
Total Pages : 278 pages
Book Rating : 4.9/5 (429 download)

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Book Synopsis The Zen of Social Media Marketing by : Shama Hyder

Download or read book The Zen of Social Media Marketing written by Shama Hyder and published by BenBella Books, Inc.. This book was released on 2016-08-16 with total page 278 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Essential How-To Guide for Social Media Marketing by Leading Expert Shama Hyder, Named "Social media’s zen master of marketing" by Entrepreneur magazine and One of LinkedIn's "Top Voices" in Marketing & Social in 2015 In 2001, at the dawn of the millennium—and the digital marketing age—the first edition of The Zen of Social Media Marketing became a global hit. In the ensuing years, updated editions helped even more marketers, entrepreneurs, students, and professionals of all types navigate the sometimes-stressful world of social media. Now, this new, fully updated edition offers timely insight to the ways social media marketing has changed and specific steps to show you exactly how to thrive and profit with ease and efficiency. Whether you’re a novice, struggler, or mastery-seeker, you already know that engaging in social media is no longer optional. People are talking about your company online and you need to be part of those conversations. However, social media marketing isn’t like traditional marketing—and treating it that way only leads to frustration and failure. In The Zen of Social Media Marketing, Shama Hyder, social media expert and president of The Marketing Zen Group, teaches you the “Zen” of using social media tools to find your own marketing nirvana. The newest edition of The Zen of Social Media Marketing gives you: - A comprehensive overview of why social media works and how to use it to drive traffic to your website and fan page - A proven process to attract followers and fans and convert them into customers and clients - The latest social media trends and step-by-step guidelines for sites and apps such as Instagram, Pinterest, Snapchat, and more - Innovative tips for mobile design - Essential advice on content marketing, email marketing, video, and targeted tactics to enhance your SEO - All-new information on why, when, and how to use online advertising - Why self-expression is the true driver of social media use and how to leverage it for your business - Insights from dozens of leading online marketers and entrepreneurs, with strategies for success

The Zen of Social Media Marketing

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Author :
Publisher : BenBella Books
ISBN 13 : 1937856151
Total Pages : 273 pages
Book Rating : 4.9/5 (378 download)

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Book Synopsis The Zen of Social Media Marketing by : Shama Hyder Kabani

Download or read book The Zen of Social Media Marketing written by Shama Hyder Kabani and published by BenBella Books. This book was released on 2013 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: From Shama Kabani, president of the web marketing firm Marketing Zen, comes an essential guide for using social media tools to help business succeed.

The Miracle Morning (Updated and Expanded Edition)

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Publisher : BenBella Books
ISBN 13 : 1637744358
Total Pages : 305 pages
Book Rating : 4.6/5 (377 download)

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Book Synopsis The Miracle Morning (Updated and Expanded Edition) by : Hal Elrod

Download or read book The Miracle Morning (Updated and Expanded Edition) written by Hal Elrod and published by BenBella Books. This book was released on 2023-12-12 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: USA Today Bestseller Start waking up to your full potential every single day with the updated and expanded edition of the groundbreaking book with more than 2 million copies sold. Getting everything you want out of life isn’t about doing more. It’s about becoming more. Hal Elrod and The Miracle Morning have helped millions of people become the person they need to be to create the life they’ve always wanted. Now, it’s your turn. Hal’s revolutionary S.A.V.E.R.S. method is a simple, effective step-by-step process to transform your life in as little as six minutes per day: Silence: Reduce stress and improve mental clarity by beginning each day with peaceful, purposeful quiet Affirmations: Reprogram your mind to overcome any fears or beliefs that are limiting your potential or causing you to suffer Visualization: Experience the power of mentally rehearsing yourself showing up at your best each day Exercise: Boost your mental and physical energy in as little as 60 seconds Reading: Acquire knowledge and expand your abilities by learning from experts Scribing: Keep a journal to deepen gratitude, gain insights, track progress, and increase your productivity by getting clear on your top priorities This updated and expanded edition has more than 40 pages of new content, including: The Miracle Evening: Optimize your bedtime and sleep to wake up every day feeling refreshed and energized for your Miracle Morning The Miracle Life: Begin your path to inner freedom so you can truly be happy and learn to love the life you have while you create the life you want

The Critical Few

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Publisher : Berrett-Koehler Publishers
ISBN 13 : 1523098732
Total Pages : 209 pages
Book Rating : 4.5/5 (23 download)

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Book Synopsis The Critical Few by : Jon R. Katzenbach

Download or read book The Critical Few written by Jon R. Katzenbach and published by Berrett-Koehler Publishers. This book was released on 2019-01-16 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: In a global survey by the Katzenbach Center, 80 percent of respondents believed that their organization must evolve to succeed. But a full quarter of them reported that a change effort at their organization had resulted in no visible results. Why? The fate of any change effort depends on whether and how leaders engage their culture: the self-sustaining patterns of behaving, feeling, thinking, and believing that determine how things are done in an organization. Culture is implicit rather than explicit, emotional rather than rational--that's what makes it so hard to work with, but that's also what makes it so powerful. For the first time, this book lays out the Katzenbach Center's proven methodology for identifying your culture's four most critical elements: traits, characteristics that are at the heart of people's emotional connection to what they do; keystone behaviors, actions that would lead your company to succeed if they were replicated at a greater scale; authentic informal leaders, people who have a high degree of "emotional intuition" or social connectedness; and metrics, integrated, thoughtful measures to track progress, encourage the self-reinforcing cycle of lasting change and link to business performance. By leveraging these critical few elements, you can tap into a source of catalytic change within your organization. People will make an emotional, not just a rational, commitment to new initiatives. You will elicit enthusiasm and creativity and build the kind of powerful company that people recognize for its innate value and effectiveness.

Measuring the Impact of Volunteers

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Author :
Publisher : Energize, Inc.
ISBN 13 : 0940576740
Total Pages : 108 pages
Book Rating : 4.9/5 (45 download)

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Book Synopsis Measuring the Impact of Volunteers by : Christine Burych

Download or read book Measuring the Impact of Volunteers written by Christine Burych and published by Energize, Inc.. This book was released on 2016-02-02 with total page 108 pages. Available in PDF, EPUB and Kindle. Book excerpt: Measuring the Impact of Volunteers: A Balanced and Strategic Approach focuses on the long-accepted principle that simply counting “heads” and hours served does NOT give a full picture of the value of volunteer engagement in an organization. The authors adapt the concepts of the “balanced scorecard” performance measurement tool (developed by Kaplan and Norton in the 1990s) to the needs and challenges of volunteer resources management, creating a unique Volunteer Resources Balanced Scorecard (VRBSc). What results is a method for evaluating and planning a volunteer engagement strategy that aligns with the priorities and goals of the organization and the needs of its clients. As a planning tool, the VRBSc helps leaders of volunteers ensure that volunteer service is in sync with the overall goals of the organization. As an evaluation tool, the VRBSc allows decision makers to take an honest look at all aspects of volunteer involvement, balancing four different perspectives that, together, lead to success. Directors of volunteer resources can assess where volunteers are having the most impact and what they should be doing next. As a reporting tool, the VRBSc shows progress and achievements to stakeholders in concrete ways that are meaningful to them. Using illustrations, worksheets, and a comprehensive appendix including survey tools, this book takes readers step by step through the process of creating and using their own VRBSc. Readers will: • See how traditional measurement tools for volunteer engagement do not effectively demonstrate the value and extent of volunteer service • Follow the evolution of the balanced scorecard concept from businesses, to nonprofits, and now to volunteer resources • Develop their own Volunteer Resources Balanced Scorecard • Write meaningful reports that spark action from organization leaders

Going Social

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Publisher : AMACOM Div American Mgmt Assn
ISBN 13 : 0814432557
Total Pages : 306 pages
Book Rating : 4.8/5 (144 download)

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Book Synopsis Going Social by : Jeremy Goldman

Download or read book Going Social written by Jeremy Goldman and published by AMACOM Div American Mgmt Assn. This book was released on 2013 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: Powerful lessons from the frontlines of social media marketing.

Follow the Other Hand

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Publisher : Macmillan
ISBN 13 : 9780312357931
Total Pages : 206 pages
Book Rating : 4.3/5 (579 download)

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Book Synopsis Follow the Other Hand by : Andrew I. Cohen

Download or read book Follow the Other Hand written by Andrew I. Cohen and published by Macmillan. This book was released on 2006-10-03 with total page 206 pages. Available in PDF, EPUB and Kindle. Book excerpt: When Jonathan West tells people he is in the oil businesshe likes to watch them silently count the dollars he's worth. But Jonathan isn't running ExxonMobil or Chevron--he's in the olive oil business. It's a family business and it's facing a crisis: Its mom-and-pop customers are disappearing and the big supermarkets are a threat. The business is troubled and needs an urgent reinvention. So what does Jonathan do? He engages the services of a consultant who is considered a magician. Literally. The magician takes Jonathan and his team on a journey of creativity and innovation that helps them to revive and energize their entire business strategy. Together they learn how to abandon old assumptions and discover creative new solutions to business. And they learn a magic trick or two along the way. So will you.

Energize Your Life

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Author :
Publisher :
ISBN 13 : 9780985644383
Total Pages : 170 pages
Book Rating : 4.6/5 (443 download)

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Book Synopsis Energize Your Life by : Del Millers

Download or read book Energize Your Life written by Del Millers and published by . This book was released on 2016-02-17 with total page 170 pages. Available in PDF, EPUB and Kindle. Book excerpt: America is experiencing a personal energy crisis. The way we live - including the way we work - not only robs us of our health and puts a strain on time and energy resources, it blocks our access to our most essential sources of energy, leaving us feeling physically, mentally, and emotionally drained. Energize Your Life shows you simple things you can do to renew your core energy needs daily. Thereby, improving your personal wellbeing, enhancing your work engagement, and feeling more alive. Its unique advantage is that it shows you how to fuel your life and work with positive energy from seven distinct sources. And research shows that positive energy programs the brain - and the subconscious - for productive, beneficial action. Energize Your Life will challenge and inspire you to develop a personal action plan to fuel your life and work with positive energy everyday.

Memory Practices in the Sciences

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Author :
Publisher : MIT Press
ISBN 13 : 0262524899
Total Pages : 275 pages
Book Rating : 4.2/5 (625 download)

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Book Synopsis Memory Practices in the Sciences by : Geoffrey C. Bowker

Download or read book Memory Practices in the Sciences written by Geoffrey C. Bowker and published by MIT Press. This book was released on 2008-02-15 with total page 275 pages. Available in PDF, EPUB and Kindle. Book excerpt: How the way we hold knowledge about the past—in books, in file folders, in databases—affects the kind of stories we tell about the past. The way we record knowledge, and the web of technical, formal, and social practices that surrounds it, inevitably affects the knowledge that we record. The ways we hold knowledge about the past—in handwritten manuscripts, in printed books, in file folders, in databases—shape the kind of stories we tell about that past. In this lively and erudite look at the relation of our information infrastructures to our information, Geoffrey Bowker examines how, over the past two hundred years, information technology has converged with the nature and production of scientific knowledge. His story weaves a path between the social and political work of creating an explicit, indexical memory for science—the making of infrastructures—and the variety of ways we continually reconfigure, lose, and regain the past. At a time when memory is so cheap and its recording is so protean, Bowker reminds us of the centrality of what and how we choose to forget. In Memory Practices in the Sciences he looks at three "memory epochs" of the nineteenth, twentieth, and twenty-first centuries and their particular reconstructions and reconfigurations of scientific knowledge. The nineteenth century's central science, geology, mapped both the social and the natural world into a single time package (despite apparent discontinuities), as, in a different way, did mid-twentieth-century cybernetics. Both, Bowker argues, packaged time in ways indexed by their information technologies to permit traffic between the social and natural worlds. Today's sciences of biodiversity, meanwhile, "database the world" in a way that excludes certain spaces, entities, and times. We use the tools of the present to look at the past, says Bowker; we project onto nature our modes of organizing our own affairs.

Professional Services Marketing Handbook

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Author :
Publisher : Kogan Page Publishers
ISBN 13 : 0749473479
Total Pages : 280 pages
Book Rating : 4.7/5 (494 download)

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Book Synopsis Professional Services Marketing Handbook by : Nigel Clark

Download or read book Professional Services Marketing Handbook written by Nigel Clark and published by Kogan Page Publishers. This book was released on 2015-04-03 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: The market for professional services and consulting firms is changing, driven by evolving and more demanding client requirements. Legal, accountancy and other professional services firms are now looking for a new breed of leaders with the insight to help deliver those requirements. Professional Services Marketing Handbook, published in association with the Professional Services Marketing Group, is for marketing and business development professionals, sales specialists, and a firm's technical practitioners who want to play a fuller role in their firm's obsession with client relationship development to increase their impact and influence. Featuring international case studies and best practice from industry leaders and experts such as Allen & Overy, Baker & McKenzie, PwC, Kreston Reeves and White & Case, Professional Services Marketing Handbook explains how to become a complete client champion - the voice of the client - to both shape and deliver a firm's client solution and experience. It helps marketers develop a growth strategy for their firm, understand and connect with clients more deeply and develop and manage client relationships to build successful brands. Contributing Authors: Richard Grove, Director of Marketing, Business Development & Communications, Allen & Overy LLP Daniel Smith, Senior Business Development and Marketing Manager, Asia Pacific, Baker & McKenzie Claire Essex, Director of Business Development and Marketing, Asia Pacific, Baker & McKenzie Clive Stevens, Executive Chairman, Kreston Reeves Louise Field, Head of Client Service & Insight, Bird & Bird LLP Tim Nightingale, Founder, Nisus Consulting Ben Kent, Managing Director, Meridian West Lisa Hart Shepherd, CEO, Acritas Nick Masters, Head of Online, PwC Alastair Beddow, Associate Director, Meridian West Dale Bryce, President, Asia-Pacific Professional Services Marketing Association Gillian Sutherland, Director, Global Key Account Management Buildings + Places, AECOM Susan D'aish, Business Relationship Director, MacRoberts LLP Dan O'Day, Vice President, Thomson Reuters Elite Matthew Fuller, Director of Marketing and Business Development EMEA, White & Case LLP Amy Kingdon, Marketing & Communications Director, UK & Europe, Atkins Eleanor Campion, Communications Executive, UK & Europe, Atkins Jessica Scholz, Business Development Manager, Freshfields Bruckhaus Deringer, Germany Giles Pugh, Principal, SutherlandsPugh