Embedding Culture And Quality For High Performing Organizations

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Embedding Culture and Quality for High Performing Organizations

Author : Norhayati Zakaria
Publisher : CRC Press
ISBN 13 : 1351055046
Total Pages : 134 pages
Book Rating : 4.3/5 (51 download)

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Book Synopsis Embedding Culture and Quality for High Performing Organizations by : Norhayati Zakaria

Download or read book Embedding Culture and Quality for High Performing Organizations written by Norhayati Zakaria and published by CRC Press. This book was released on 2019-12-06 with total page 134 pages. Available in PDF, EPUB and Kindle. Book excerpt: Embedding Culture and Quality for High Performing Organizations (978-1-138-48338-5, K349105) Shelving Guide: The aim of this book is to bridge two different core disciplines: quality management and cross-cultural management, based on how multinational corporations work, and how culture determines individual practices and values. Understanding these previously separate fields is essential to keeping multinational cultures innovative and sustainable. The authors’ research blends corporate and cultural perspectives to promote quality management practices that build organizational excellence. Whereas most books currently on the market are based on corporate culture and quality management, this book uniquely considers cross-cultural impacts on organizational effectiveness and global human resource management. This book provides opportunities for business practitioners and researchers to learn practices that are effective in building sustainable organizational excellence. It offers a practice guide to building a quality management program that emphasizes culturally-diverse work environments, cross-cultural management, and organizational excellence.

Re-thinking Adult Education Research. Beyond the Pandemic

Author : Vanna Boffo
Publisher : Firenze University Press
ISBN 13 :
Total Pages : 286 pages
Book Rating : 4.2/5 (215 download)

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Book Synopsis Re-thinking Adult Education Research. Beyond the Pandemic by : Vanna Boffo

Download or read book Re-thinking Adult Education Research. Beyond the Pandemic written by Vanna Boffo and published by Firenze University Press. This book was released on 2023-08-04 with total page 286 pages. Available in PDF, EPUB and Kindle. Book excerpt: This work is the result of the European INTALL Project, International and Comparative Studies for Students and Practitioners in Adult Education and Lifelong Learning (2018-2021). From early September 2018 to the end of August 2021, this project allowed us to build knowhow about some specific issues of adult education. The latest meeting of the INTALL project partners led to a conference about the role of Adult Education Research, during and after Covid-19, and the importance of re-thinking Lifelong and Lifewide Learning for the future. Based on four sections, Innovation and Future Competences in Adult Education Research, Professionalisation in Adult Education, Sustainability, Inclusion and Wellbeing: Topics for Adult Society and Smart Cities and Learning and Teaching in Higher Education in Post-Pandemic Time: A Digital Transformation, the volume represents an opportunity to foster a debate on key issues in the field of Adult Learning and Education across Europe.

Enhancing Organizational Performance

Author : National Research Council
Publisher : National Academies Press
ISBN 13 : 0309175828
Total Pages : 298 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Enhancing Organizational Performance by : National Research Council

Download or read book Enhancing Organizational Performance written by National Research Council and published by National Academies Press. This book was released on 1997-04-02 with total page 298 pages. Available in PDF, EPUB and Kindle. Book excerpt: Total quality management (TQM), reengineering, the workplace of the twenty-first centuryâ€"the 1990s have brought a sense of urgency to organizations to change or face stagnation and decline, according to Enhancing Organizational Performance. Organizations are adopting popular management techniques, some scientific, some faddish, often without introducing them properly or adequately measuring the outcome. Enhancing Organizational Performance reviews the most popular current approaches to organizational changeâ€"total quality management, reengineering, and downsizingâ€"in terms of how they affect organizations and people, how performance improvements can be measured, and what questions remain to be answered by researchers. The committee explores how theory, doctrine, accepted wisdom, and personal experience have all served as sources for organization design. Alternative organization structures such as teams, specialist networks, associations, and virtual organizations are examined. Enhancing Organizational Performance looks at the influence of the organization's norms, values, and beliefsâ€"its cultureâ€"on people and their performance, identifying cultural "levers" available to organization leaders. And what is leadership? The committee sorts through a wealth of research to identify behaviors and skills related to leadership effectiveness. The volume examines techniques for developing these skills and suggests new competencies that will become required with globalization and other trends. Mergers, networks, alliances, coalitionsâ€"organizations are increasingly turning to new intra- and inter-organizational structures. Enhancing Organizational Performance discusses how organizations cooperate to maximize outcomes. The committee explores the changing missions of the U.S. Army as a case study that has relevance to any organization. Noting that a musical greeting card contains more computing power than existed in the entire world before 1950, the committee addresses the impact of new technologies on performance. With examples, insights, and practical criteria, Enhancing Organizational Performance clarifies the nature of organizations and the prospects for performance improvement. This book will be important to corporate leaders, executives, and managers; faculty and students in organizational performance and the social sciences; business journalists; researchers; and interested individuals.

The High Performance Organization

Author : Linda Holbeche
Publisher : Routledge
ISBN 13 : 0750656204
Total Pages : 462 pages
Book Rating : 4.7/5 (56 download)

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Book Synopsis The High Performance Organization by : Linda Holbeche

Download or read book The High Performance Organization written by Linda Holbeche and published by Routledge. This book was released on 2005 with total page 462 pages. Available in PDF, EPUB and Kindle. Book excerpt: This practical text consists of a blend of theory, research evidence and case studies. The focus is on providing information to people engaged in leading organizational change efforts as an executive, line manager, HR practitioner or change agent.

Quality Management Principles and Policies in Higher Education

Author : Baporikar, Neeta
Publisher : IGI Global
ISBN 13 : 1799810194
Total Pages : 379 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Quality Management Principles and Policies in Higher Education by : Baporikar, Neeta

Download or read book Quality Management Principles and Policies in Higher Education written by Baporikar, Neeta and published by IGI Global. This book was released on 2019-08-02 with total page 379 pages. Available in PDF, EPUB and Kindle. Book excerpt: One of the key elements in determining the socio-economic significance of education is quality. Quality management plays an integral role in higher education by ensuring that quality benchmarks are being met, thereby attributing to its prestige, increased enrollment, and student success. Quality management policies must be successfully implemented for the institution to thrive. With quality management still in the growing stage, research is needed regarding the applications, challenges, and benefits of these policies within advanced academics. Quality Management Principles and Policies in Higher Education provides emerging research exploring the theoretical aspects of quality management policies and applications within the educational field. Featuring coverage on a broad range of topics such as faculty involvement, administration practices, and critical success factors, this book is ideally designed for educators, administrators, educational consultants, researchers, policymakers, stakeholders, deans, provosts, chancellors, academicians, and students seeking current research on successfully implementing quality management systems in teaching, learning, and administrative processes.

Airport Leadership Development Program

Author : Seth B. Young
Publisher :
ISBN 13 : 030925907X
Total Pages : 329 pages
Book Rating : 4.3/5 (92 download)

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Book Synopsis Airport Leadership Development Program by : Seth B. Young

Download or read book Airport Leadership Development Program written by Seth B. Young and published by . This book was released on 2013 with total page 329 pages. Available in PDF, EPUB and Kindle. Book excerpt: "TRB's Airport Cooperative Research Program (ACRP) Report 75: Airport Leadership Development Program is designed to assist existing and future airport leaders to assess, obtain, and refine airport-industry leadership skills. The program includes forms for a full 360-degree individual assessment of core leadership traits. A complete facilitator guide with Microsoft PowerPoint presentations and participant workbooks and materials are also included on the CD-ROM that accompanies the print version of the report. The CD-ROM is also available for download from TRB's website as an ISO image. Links to the ISO image and instructions for burning a CD-ROM from an ISO image are provided below."--Publication info.

The Guide to Achieving STEEEPTM Health Care

Author : David J. Ballard, MD, PhD.
Publisher : CRC Press
ISBN 13 : 1482236818
Total Pages : 184 pages
Book Rating : 4.4/5 (822 download)

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Book Synopsis The Guide to Achieving STEEEPTM Health Care by : David J. Ballard, MD, PhD.

Download or read book The Guide to Achieving STEEEPTM Health Care written by David J. Ballard, MD, PhD. and published by CRC Press. This book was released on 2014-11-13 with total page 184 pages. Available in PDF, EPUB and Kindle. Book excerpt: Achieving health care that is safe, timely, effective, efficient, equitable, and patient-centered (STEEEP) is not an endpoint, but a journey. This journey requires a commitment to quality improvement (QI) from the highest levels of leadership combined with the interdependent development of several key components of health care delivery: administration and governance, clinical leadership, quality programs and expertise, data analytics, and accreditation. As each organization travels along its journey, these components must evolve at a common pace. With each component of a given phase of the quality journey firmly developed, the organization can expect to advance to the next phase knowing that the requisite factors are aligned. Winner of a 2015 Shingo Research and Professional Publication Award Baylor Scott & White Health (BSWH) has formalized its commitment to quality with the adoption of the STEEEP framework supporting the Institute of Medicine's call for health care that is safe, timely, effective, efficient, equitable, and patient centered. This Shingo Prize-winning guide book is a companion to BSWH's recent book Achieving STEEEP Health Care. It presents practical approaches and tools, including sample workflows, forms, charters, and checklists, that health care delivery organizations can use to organize, lead, execute, and measure the impact of their own improvement efforts. BSWH has traveled the QI journey during its 100 years as the largest not-for-profit health care system in Texas and one of the largest in the U.S. With a history of visionary care, its aim is to help others achieve the highest levels of quality and safety for their patients. To learn more about the BSWH quality journey and to find additional case studies and tools, please visit www.steeepglobalinstitute.com.

Corporate Culture and Performance

Author : John P. Kotter
Publisher : Simon and Schuster
ISBN 13 : 1439107602
Total Pages : 234 pages
Book Rating : 4.4/5 (391 download)

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Book Synopsis Corporate Culture and Performance by : John P. Kotter

Download or read book Corporate Culture and Performance written by John P. Kotter and published by Simon and Schuster. This book was released on 2008-06-30 with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt: Going far beyond previous empirical work, John Kotter and James Heskett provide the first comprehensive critical analysis of how the "culture" of a corporation powerfully influences its economic performance, for better or for worse. Through painstaking research at such firms as Hewlett-Packard, Xerox, ICI, Nissan, and First Chicago, as well as a quantitative study of the relationship between culture and performance in more than 200 companies, the authors describe how shared values and unwritten rules can profoundly enhance economic success or, conversely, lead to failure to adapt to changing markets and environments. With penetrating insight, Kotter and Heskett trace the roots of both healthy and unhealthy cultures, demonstrating how easily the latter emerge, especially in firms which have experienced much past success. Challenging the widely held belief that "strong" corporate cultures create excellent business performance, Kotter and Heskett show that while many shared values and institutionalized practices can promote good performances in some instances, those cultures can also be characterized by arrogance, inward focus, and bureaucracy -- features that undermine an organization's ability to adapt to change. They also show that even "contextually or strategically appropriate" cultures -- ones that fit a firm's strategy and business context -- will not promote excellent performance over long periods of time unless they facilitate the adoption of strategies and practices that continuously respond to changing markets and new competitive environments. Fundamental to the process of reversing unhealthy cultures and making them more adaptive, the authors assert, is effective leadership. At the heart of this groundbreaking book, Kotter and Heskett describe how executives in ten corporations established new visions, aligned and motivated their managers to provide leadership to serve their customers, employees, and stockholders, and thus created more externally focused and responsive cultures.

Diagnosing and Changing Organizational Culture

Author : Kim S. Cameron
Publisher : John Wiley & Sons
ISBN 13 : 1118047052
Total Pages : 256 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis Diagnosing and Changing Organizational Culture by : Kim S. Cameron

Download or read book Diagnosing and Changing Organizational Culture written by Kim S. Cameron and published by John Wiley & Sons. This book was released on 2011-01-07 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Diagnosing and Changing Organizational Culture provides a framework, a sense-making tool, a set of systematic steps, and a methodology for helping managers and their organizations carefully analyze and alter their fundamental culture. Authors, Cameron and Quinn focus on the methods and mechanisms that are available to help managers and change agents transform the most fundamental elements of their organizations. The authors also provide instruments to help individuals guide the change process at the most basic level—culture. Diagnosing and Changing Organizational Culture offers a systematic strategy for internal or external change agents to facilitate foundational change that in turn makes it possible to support and supplement other kinds of change initiatives.

Learning by Example

Author : David Strang
Publisher : Princeton University Press
ISBN 13 : 069117119X
Total Pages : 301 pages
Book Rating : 4.6/5 (911 download)

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Book Synopsis Learning by Example by : David Strang

Download or read book Learning by Example written by David Strang and published by Princeton University Press. This book was released on 2016-06-28 with total page 301 pages. Available in PDF, EPUB and Kindle. Book excerpt: In business, as in other aspects of life, we learn and grow from the examples set by others. Imitation can lead to innovation. But in order to grow innovatively, how do businesses decide what firms to imitate? And how do they choose what practices to follow? Learning by Example takes an unprecedented look at the benchmarking initiative of a major financial institution. David Strang closely follows twenty-one teams of managers sent out to observe the practices of other companies in order to develop recommendations for change in their own organization. Through extensive interviews, surveys, and archival materials, Strang reveals that benchmarking promotes a distinctive managerial regime with potential benefits and pitfalls. He explores the organizations treated as models of best practice, the networks that surround a bank and form its reference group, the ways managers craft calls for change, and the programs implemented in the wake of vicarious learning. Strang finds that imitation does not occur through mindless conformity. Instead, managers act creatively, combining what they see in external site visits with their bank's strategic objectives, interpreted in light of their understanding of rational and progressive management. Learning by Example opens the black box of interorganizational diffusion to show how managers interpret, advocate, and implement innovations.

Cultures For Performance In Health Care

Author : Mannion, Russell
Publisher : McGraw-Hill Education (UK)
ISBN 13 : 033521553X
Total Pages : 319 pages
Book Rating : 4.3/5 (352 download)

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Book Synopsis Cultures For Performance In Health Care by : Mannion, Russell

Download or read book Cultures For Performance In Health Care written by Mannion, Russell and published by McGraw-Hill Education (UK). This book was released on 2004-10-01 with total page 319 pages. Available in PDF, EPUB and Kindle. Book excerpt: · What is organizational culture? · Do organizational cultures influence the performance of health care organizations? · Are organizational cultures capable of being managed to beneficial effect? Recent legislation in the United Kingdom has led to significant reforms within the health care system. Clinical quality, safety and performance have been the focus for improvement alongside systematic changes involving decision-making power being devolved to patients and frontline staff. However, as this book shows, improvements in performance are intrinsically linked to cultural changes within health care settings. Using theories from a wide range of disciplines including economics, management and organization studies, policy studies and the health sciences, this book sets out definitions of cultures and performance, in particular the specific characteristics that help or hinder performance. Case studies of high and low performing hospital trusts and primary care trusts are used to explore the links between culture and performance. These studies provide examples of strategies to create beneficial, high-performance cultures that may be used by other managers. Moreover, implications for future policies and research are outlined. Cultures for Performance in Health Careis essential reading for those with an interest in health care management and health policy including students, researchers, policy makers and health care professionals.

Radiological Safety and Quality

Author : Lawrence Lau
Publisher : Springer Science & Business Media
ISBN 13 : 9400772564
Total Pages : 473 pages
Book Rating : 4.4/5 (7 download)

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Book Synopsis Radiological Safety and Quality by : Lawrence Lau

Download or read book Radiological Safety and Quality written by Lawrence Lau and published by Springer Science & Business Media. This book was released on 2013-11-22 with total page 473 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is the product of a unique collaboration by experts from leading international, regional and national agencies and professional organizations discussing on the current ‘hot’ issue on the judicious use and safety of radiation in radiology. There have been several cases involving radiation overexposure that have received international attention. Strategies and solutions to guide readers how to maximize the benefits and minimize the risks when using radiation in medicine are covered.

Improving Health Care Safety and Quality

Author : Judith Healy
Publisher : Routledge
ISBN 13 : 1317118200
Total Pages : 331 pages
Book Rating : 4.3/5 (171 download)

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Book Synopsis Improving Health Care Safety and Quality by : Judith Healy

Download or read book Improving Health Care Safety and Quality written by Judith Healy and published by Routledge. This book was released on 2016-05-13 with total page 331 pages. Available in PDF, EPUB and Kindle. Book excerpt: Responding to the public concern caused by recent hospital scandals and accounts of unintended harm to patients, this author draws on her experience of analysing the health care systems of over a dozen countries and examines whether greater regulation has increased patient safety and health care quality. The book adopts a new approach to mapping developments in health care systems in Europe, North America and Australia and pieces together evidence of which regulatory strategies and mechanisms work well to ensure safer patient care. It identifies the regulatory bodies, the regulatory principles and the implementation strategies adopted to improve governance in health care systems and suggests a conceptual framework for responsive regulation. The book will be of interest to government actors, health care professionals and medico-legal scholars.

Research in Organizational Change and Development

Author : Abraham B. (Rami) Shani
Publisher : Emerald Group Publishing
ISBN 13 : 178052806X
Total Pages : 319 pages
Book Rating : 4.7/5 (85 download)

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Book Synopsis Research in Organizational Change and Development by : Abraham B. (Rami) Shani

Download or read book Research in Organizational Change and Development written by Abraham B. (Rami) Shani and published by Emerald Group Publishing. This book was released on 2012-07-02 with total page 319 pages. Available in PDF, EPUB and Kindle. Book excerpt: Research in Organizational Change and Development

Restorative Just Culture in Practice

Author : Sidney Dekker
Publisher : CRC Press
ISBN 13 : 1000596397
Total Pages : 190 pages
Book Rating : 4.0/5 (5 download)

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Book Synopsis Restorative Just Culture in Practice by : Sidney Dekker

Download or read book Restorative Just Culture in Practice written by Sidney Dekker and published by CRC Press. This book was released on 2022-06-15 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt: A restorative just culture has become a core aspiration for many organizations in healthcare and elsewhere. Whereas ‘just culture’ is the topic of some residual conceptual debate (e.g. retributive policies organized around rules,violations and consequences are ‘sold’ as just culture), the evidence base on, and business case for, restorative practice has been growing and is generating increasing, global interest. In the wake of an incident, restorative practices ask who are impacted, what their needs are and whose obligation it is to meet those needs. Restorative practices aim to involve participants from the entire community in the resolution and repair of harms. This book offers organization leaders and stakeholders a practical guide to the experiences of implementing and evaluating restorative practices and creating a sustainable just, restorative culture. It contains the perspectives from leaders, theoreticians regulators, employees and patient representatives. To the best of our knowledge, there is no book on the market today that can function as a guide for the implementation and evaluation of a just and learning culture and restorative practices. This book is intended to fill this gap. This book will provide, among other topics, an overview of restorative just culture principles and practices; a balanced treatment of the various implementations and evaluations of just culture and restorative processes; a guide for leaders about what to stop, start, increase and decrease in their own organizations; and an attentive to philosophical and historical traditions and assumptions that underlie just culture and restorative approaches. The interest in ‘just culture’, not just in healthcare but also in other fields of safety-critical practice, has been steadily growing over the past decade. It is a trending area. In this, it has become clear that 20-year-old retributive models not only hinder the acceleration of performance and organizational improvement but have also in some cases become a blunt HR instrument, an expression of power over justice and a way to stifle honesty, reporting and learning. What is new in this, then, is the restorative angle on just culture, as it has been developed over the last few years and now is practised and applied to HR, suicide prevention, healthcareimprovement, regulatory innovations and other areas.

Organizational Culture and Leadership

Author : Edgar H. Schein
Publisher : John Wiley & Sons
ISBN 13 : 047064057X
Total Pages : 466 pages
Book Rating : 4.4/5 (76 download)

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Book Synopsis Organizational Culture and Leadership by : Edgar H. Schein

Download or read book Organizational Culture and Leadership written by Edgar H. Schein and published by John Wiley & Sons. This book was released on 2010-07-16 with total page 466 pages. Available in PDF, EPUB and Kindle. Book excerpt: Regarded as one of the most influential management books of all time, this fourth edition of Leadership and Organizational Culture transforms the abstract concept of culture into a tool that can be used to better shape the dynamics of organization and change. This updated edition focuses on today's business realities. Edgar Schein draws on a wide range of contemporary research to redefine culture and demonstrate the crucial role leaders play in successfully applying the principles of culture to achieve their organizational goals.

Culture Hacker

Author : Shane Green
Publisher : John Wiley & Sons
ISBN 13 : 1119405726
Total Pages : 224 pages
Book Rating : 4.1/5 (194 download)

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Book Synopsis Culture Hacker by : Shane Green

Download or read book Culture Hacker written by Shane Green and published by John Wiley & Sons. This book was released on 2017-04-24 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: HACK YOUR WORKPLACE CULTURE FOR GREATER PROFITS AND PRODUCTIVITY "I LOVE THIS BOOK!" —CHESTER ELTON, New York Times bestselling author of All In and What Motivates Me "When companies focus on culture, the positive effects ripple outward, benefiting not just employees but customers and profits. Read this smart, engaging book if you want a practical guide to getting those results for your organization." —MARSHALL GOLDSMITH, executive coach and New York Times bestselling author "Most books on customer service and experience ask leaders to focus on the customer first. Shane turns this notion on its head and makes a compelling case why leaders need to make 'satisfied employees' the priority." —LISA BODELL, CEO of Futurethink and author of Why Simple Wins "This is a must read for anyone in a customer service-centric industry. Shane explains the path to creating both satisfied customers and satisfied employees." —CHIP CONLEY, New York Times bestselling author and hospitality entrepreneur The question is not, "does your company have a culture?" The question is, "does your company have a culture that fosters outstanding customer experiences, limits employee turnover, and ensures high performance?" Every executive and manager has a responsibility to positively influence their workplace culture. Culture Hacker gives you the tools and insights to do it with simplicity and style. Culture Hacker explains: Twelve high-impact hacks to improve employee experience and performance How to delight and retain a multi-generational workforce The factors determining whether or not your employees deliver outstanding customer service