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Author : Richard McMunn
Publisher : How2Become Ltd
ISBN 13 : 1907558748
Total Pages : 161 pages
Book Rating : 4.9/5 (75 download)
Download or read book Interview Questions and Answers written by Richard McMunn and published by How2Become Ltd. This book was released on 2013-05 with total page 161 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Betsy Vourlekis
Publisher : Routledge
ISBN 13 : 1351489348
Total Pages : 216 pages
Book Rating : 4.3/5 (514 download)
Download or read book Social Work Case Management written by Betsy Vourlekis and published by Routledge. This book was released on 2017-07-05 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: This new practice text provides a series of readings focusing on case management in a number of fields and in a variety of settings with different client populations. Each chapter examines a major component of case management practice by presenting information about an innovative program from a different location around the country. In conjunction, these readings provide a road map to social work case management.In addition to offering up-to-date practice approaches and examining the functions and skills of case management in depth, the authors provide the policy information needed for putting this traditional form of social work practice into today's service delivery context.
Author : Noel Capon
Publisher : Simon and Schuster
ISBN 13 : 0743215443
Total Pages : 482 pages
Book Rating : 4.7/5 (432 download)
Download or read book Key Account Management and Planning written by Noel Capon and published by Simon and Schuster. This book was released on 2002-06-15 with total page 482 pages. Available in PDF, EPUB and Kindle. Book excerpt: The vastly increased level of competitive intensity faced by corporations and the increased costs of selling have radically changed the nature of the traditional selling process. Key or "strategic" accounts have now become a company's most important asset, in some cases supplying in excess of 80 percent of a firm's revenues. Here, in one powerful volume, key account management expert Noel Capon provides the most comprehensive treatment of key account management and planning yet published. For the first time, Capon introduces his breakthrough four-part "congruence model" of key account management -- a new, thoroughly researched approach to optimally managing your key account portfolio. First, the author shows how to select and conceptualize the key account portfolio; second, how to organize and manage key accounts; third, how to recruit, select, train, retain, and reward key account managers; and fourth, how to formulate and execute strategy and issues of coordination and control. This congruence model serves as a backdrop as Capon takes the reader step-by-step through the vital functions of key account management including identifying key account criteria, considering the threats and opportunities for the key account, and understanding the roles and responsibilities of critical players. Capon backs up his points with extensive research, real-life stories of successes and failures at a variety of companies, and clarifying figures. Special chapters are devoted to partnering with key accounts and in-depth information on global key account management, an increasingly important weapon for staying ahead of the competition. Timely, important, and essential, Key Account Management and Planning is the only reference handbook those with key account responsibilities will ever need.
Author : Alison Green
Publisher : Ballantine Books
ISBN 13 : 0399181822
Total Pages : 306 pages
Book Rating : 4.3/5 (991 download)
Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together
Author : Grant P. Wiggins
Publisher : ASCD
ISBN 13 : 1416600353
Total Pages : 383 pages
Book Rating : 4.4/5 (166 download)
Download or read book Understanding by Design written by Grant P. Wiggins and published by ASCD. This book was released on 2005 with total page 383 pages. Available in PDF, EPUB and Kindle. Book excerpt: What is understanding and how does it differ from knowledge? How can we determine the big ideas worth understanding? Why is understanding an important teaching goal, and how do we know when students have attained it? How can we create a rigorous and engaging curriculum that focuses on understanding and leads to improved student performance in today's high-stakes, standards-based environment? Authors Grant Wiggins and Jay McTighe answer these and many other questions in this second edition of Understanding by Design. Drawing on feedback from thousands of educators around the world who have used the UbD framework since its introduction in 1998, the authors have greatly revised and expanded their original work to guide educators across the K-16 spectrum in the design of curriculum, assessment, and instruction. With an improved UbD Template at its core, the book explains the rationale of backward design and explores in greater depth the meaning of such key ideas as essential questions and transfer tasks. Readers will learn why the familiar coverage- and activity-based approaches to curriculum design fall short, and how a focus on the six facets of understanding can enrich student learning. With an expanded array of practical strategies, tools, and examples from all subject areas, the book demonstrates how the research-based principles of Understanding by Design apply to district frameworks as well as to individual units of curriculum. Combining provocative ideas, thoughtful analysis, and tested approaches, this new edition of Understanding by Design offers teacher-designers a clear path to the creation of curriculum that ensures better learning and a more stimulating experience for students and teachers alike.
Author : Patricia S. Yoder-Wise
Publisher : Elsevier Health Sciences
ISBN 13 : 0323547338
Total Pages : 595 pages
Book Rating : 4.3/5 (235 download)
Download or read book Leading and Managing in Nursing - E-Book written by Patricia S. Yoder-Wise and published by Elsevier Health Sciences. This book was released on 2018-11-14 with total page 595 pages. Available in PDF, EPUB and Kindle. Book excerpt: Help students prepare for the NCLEX® and their transition to practice! Organized around the issues in today's constantly changing healthcare environment Leading and Managing in Nursing, 7th Edition, offers an innovative approach to leading and managing by merging theory, research, and practical application. This cutting-edge text includes coverage of patient safety, consumer relationships, cultural diversity, resource management delegation, and communication. In addition, it provides just the right amount of information to equip students with the tools they need to master leadership and management, which will better prepare them for clinical practice. - UPDATED! Fresh content and references related to conflict (mediation and arbitration), personal/personnel issues, violence and incivility, and delegation included in their respective chapters. - Separate chapters on key topic areas such as cultural diversity, consumer relationships, delegation, managing information and technology, legal and ethical issues, and many more. - Eye-catching full-color design helps engage and guide students through each chapter. - UNIQUE! Each chapter opens with The Challenge, where practicing nurse leaders/managers offer their real-world views of a concern related in the chapter, encouraging students to think about how they would handle the situation. - UNIQUE! The Solution closes each chapter with an effective method to handle the real-life situation presented in The Challenge, and demonstrates the ins and outs of problem solving in practice. - The Evidence boxes in each chapter summarize relevant concepts and research from nursing/business/medicine literature. - Theory boxes highlight and summarize pertinent theoretical concepts related to chapter content. - UPDATED! Chapter 2, Clinical Safety: The Core of Leading, Managing, and Following, features the latest guidelines for ensuring patient safety, QSEN updates and it will also include some new tools to help with assessing/managing patient safety in the hospital setting - UPDATED! Chapter 16, The Impact of Technology, includes information on future trends such as Health Information Exchange (HIE), data warehouses with predictive analytics, and information on decision support systems and their impact on patient care. - UPDATED! Chapter 12, Care Delivery Strategies, covers different nursing care delivery models used to organize care in a variety of healthcare organizations. - UPDATED! Chapter 14, Workforce Engagement through Collective Action and Governance, provides information on how to assess work environments through assessing organizational and governance characteristics, nurse empowerment/engagement strategies, and a variety of collective action and bargaining strategies that can shape nurses' practice.
Author :
Publisher :
ISBN 13 :
Total Pages : 340 pages
Book Rating : 4.:/5 (3 download)
Download or read book Resources in Education written by and published by . This book was released on 1998 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Richard C. Grote
Publisher : AMACOM/American Management Association
ISBN 13 : 9780814426692
Total Pages : 260 pages
Book Rating : 4.4/5 (266 download)
Download or read book The Performance Appraisal Question and Answer Book written by Richard C. Grote and published by AMACOM/American Management Association. This book was released on 2002 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: Most managers hate conducting performance appraisal discussions. What's worse, few feel confident in their ability to accurately assess the performance of a subordinate. In The Performance Appraisal Question and Answer Book, expert Dick Grote answers over 100 of the most common -- and most difficult -- questions about this vitally important but often misunderstood and misused tool, including:* How should I react when an employee starts crying during the appraisal discussion . . . or gets mad at me?* Which is more important -- the results the person achieved or the way she went about doing the.
Author : JOBBER, DAVID
Publisher : McGraw Hill
ISBN 13 : 0077139682
Total Pages : 980 pages
Book Rating : 4.0/5 (771 download)
Download or read book EBOOK: Principles and Practice of Marketing written by JOBBER, DAVID and published by McGraw Hill. This book was released on 2009-12-16 with total page 980 pages. Available in PDF, EPUB and Kindle. Book excerpt: EBOOK: Principles and Practice of Marketing
Author : Hilary Cooper
Publisher : SAGE
ISBN 13 : 1446249891
Total Pages : 274 pages
Book Rating : 4.4/5 (462 download)
Download or read book Professional Studies in Primary Education written by Hilary Cooper and published by SAGE. This book was released on 2011-08-10 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: Developing an understanding of the professional aspects of teaching is an integral part of training to teach in primary education, and requires a broad and deep engagement with a wide number of practical and theoretical issues. Professional Studies in Primary Education provides a wide-ranging overview of everything you will need to know to prepare you for your primary initial teacher education course, and your early career in the classroom. Covering practical issues including behaviour management and classroom organisation, through to thought-provoking topics such as reflecting on your own teaching practice and developing critical thinking skills in the classroom, this textbook offers a modern and insightful exploration of the realities of teaching in primary education today. This approach is supported by: An awareness of current policy developments and statutory requirements Examining complex, multi-faceted issues in education Exploring alternative approaches to primary teaching practice Investigating ways to encourage personal and professional development as a teacher. Additional online resources at www.uk.sagepub.com/cooper There are also free companion resources supporting and extending chapters, including activities, case studies, further reading and useful web links. This is essential reading for all students on primary initial teacher education courses including undergraduate (BEd, BA with QTS), postgraduate (PGCE, SCITT), and employment-based routes into teaching. Hilary Cooper is Professor of History and Pedagogy at the University of Cumbria
Author : Leslie Rae
Publisher : Gower Publishing, Ltd.
ISBN 13 : 9780566079290
Total Pages : 272 pages
Book Rating : 4.0/5 (792 download)
Download or read book Planning and Designing Training Programmes written by Leslie Rae and published by Gower Publishing, Ltd.. This book was released on 1997 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: Following the book will enable any trainer to devise a professional training and development programme. Included are all the considerations a trainer needs to be aware of, ranging from skills assessment and learning styles, to relative benefits of on the job and off the job training, and the value of different types of training formats.
Author : Pearson Education
Publisher : Heinemann
ISBN 13 : 0435040901
Total Pages : 164 pages
Book Rating : 4.4/5 (35 download)
Download or read book Heinemann Maths Key Stage 2 Numeracy Support Book Year 3 written by Pearson Education and published by Heinemann. This book was released on 2000-06-22 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: * The Heinemann Mathematics scheme has been developed by the authors of the primary course SPMG, with the aim of building on established strengths to provide a structured development of children's mathematical knowledge and skills within the revised curricula.
Author : Ross Sparkman
Publisher : Kogan Page Publishers
ISBN 13 : 0749482028
Total Pages : 281 pages
Book Rating : 4.7/5 (494 download)
Download or read book Strategic Workforce Planning written by Ross Sparkman and published by Kogan Page Publishers. This book was released on 2018-02-03 with total page 281 pages. Available in PDF, EPUB and Kindle. Book excerpt: Strategic Workforce Planning is a practical guide to effectively assess, manage and prepare for current and future workforce requirements. It demystifies the often complex and seemingly technical world of strategic workforce planning to explain what it is, why it's necessary and most importantly, how to do it. Packed full of advice and real-world examples, Strategic Workforce Planning is a playbook for workforce planning from beginning to end. It enables HR professionals to answer core business questions including how do I analyze future hiring demand? How do I assess what skills will be required in the future? How should I prioritize investments like training and development? How do I assess the supply of talent around the world? How do I identify the business drivers that impact workforce demand? It also covers the impact of artificial intelligence (AI), automation and machine learning on the global workforce and how to deal with these implications. Whether you're a start-up, small business or a large corporate, this book will show you how to align people strategy with company strategy to ensure your organization maintains its competitive advantage.
Author :
Publisher :
ISBN 13 :
Total Pages : 894 pages
Book Rating : 4.:/5 (891 download)
Download or read book Resources in Vocational Education written by and published by . This book was released on 1979 with total page 894 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Richard Byers
Publisher : Routledge
ISBN 13 : 1853467790
Total Pages : 161 pages
Book Rating : 4.8/5 (534 download)
Download or read book Planning the Curriculum for Pupils with Special Educational Needs written by Richard Byers and published by Routledge. This book was released on 2004 with total page 161 pages. Available in PDF, EPUB and Kindle. Book excerpt: First Published in 2005. Routledge is an imprint of Taylor & Francis, an informa company.
Author : Paula M. Singer
Publisher : American Library Association
ISBN 13 : 083891036X
Total Pages : 147 pages
Book Rating : 4.8/5 (389 download)
Download or read book Succession Planning in the Library written by Paula M. Singer and published by American Library Association. This book was released on 2010-03-22 with total page 147 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offers advice to administrators of libraries of all sizes to dealing with succession planning and other aspects of change, detailing how to spot potential leaders, encourage professional growth, motivate employees, and develop high-quality performers.
Author : Russell T. Westcott
Publisher : Quality Press
ISBN 13 : 0873898613
Total Pages : 513 pages
Book Rating : 4.8/5 (738 download)
Download or read book The Certified Manager of Quality/Organizational Excellence Handbook, Fourth Edition written by Russell T. Westcott and published by Quality Press. This book was released on 2013-10-07 with total page 513 pages. Available in PDF, EPUB and Kindle. Book excerpt: This handbook is a comprehensive reference source designed to help professionals address organizational issues from the application of the basic principles of management to the development of strategies needed to deal with the technological and societal concerns of the new millennium. The content of this fourth edition has been revised to reflect a more current global perspective and to match the updated Body of Knowledge (BoK) of ASQs Certified Manager of Quality/Organizational Excellence (CMQ/OE). In order to provide a broad perspective of quality management, this book has specifically been written to address: Historical perspectives relating to the evolution of particular aspects of quality management, including recognized experts and their contributions Key principles, concepts, and terminology relevant in providing quality leadership, and communicating quality needs and results Benefits associated with the application of key concepts and quality management principles Best practices describing recognized approaches for good quality management Barriers to success, including common problems that the quality manager might experience when designing and implementing quality management, and insights as to why some quality initiatives fail Guidance for preparation to take the CMQ/OE examination. Organized to follow the BoK exactly, throughout each section of this handbook the categorical BoK requirements associated with good quality management practices for that section are shown in a box preceding the pertinent text. These BoK requirements represent the range of content and the cognitive level to which multiple-choice questions can be presented. Although this handbook thoroughly prepares individuals for the ASQ CMQ/OE exam, the real value resides in post-exam usage as a day-to-day reference source for assessing quality applications and methodologies in daily processes. The content is written from the perspective of practitioners, and its relevance extends beyond traditional product quality applications.
