Development of an On-line Customer Service Information System

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Publisher :
ISBN 13 :
Total Pages : 66 pages
Book Rating : 4.:/5 (31 download)

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Book Synopsis Development of an On-line Customer Service Information System by : Hirohide Hinomoto

Download or read book Development of an On-line Customer Service Information System written by Hirohide Hinomoto and published by . This book was released on 1978 with total page 66 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Advances in Information Systems Development

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Publisher : Springer Nature
ISBN 13 : 3030496449
Total Pages : 213 pages
Book Rating : 4.0/5 (34 download)

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Book Synopsis Advances in Information Systems Development by : Alena Siarheyeva

Download or read book Advances in Information Systems Development written by Alena Siarheyeva and published by Springer Nature. This book was released on 2020-07-31 with total page 213 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume features a collection of papers on emerging concepts, significant insights, novel approaches and ideas in information systems development (ISD). It xamines advances in ISD in general and investigates emerging trends that will shape the ISD research agenda beyond 2020. The book gathers selected papers from the 28th International Conference on Information Systems Development held in Toulon, France on August 28-30, 2019. The revised and extended papers explore the mutual influences between information systems and organizational structures, processes and people, and promote research into methodological issues and ways in which the IS designers and developers are transforming organizations and society through information systems. Chapter "Smart Grid Challenges through the lens of the European General Data Protection Regulation" is available open access under a Creative Commons Attribution 4.0 International License via link.springer.com

Information Systems Development

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Publisher : Springer Science & Business Media
ISBN 13 : 1461449510
Total Pages : 712 pages
Book Rating : 4.4/5 (614 download)

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Book Synopsis Information Systems Development by : Rob Pooley

Download or read book Information Systems Development written by Rob Pooley and published by Springer Science & Business Media. This book was released on 2013-10-26 with total page 712 pages. Available in PDF, EPUB and Kindle. Book excerpt: Information Systems Development: Reflections, Challenges and New Directions, is the collected proceedings of the 20th International Conference on Information Systems Development held in Edinburgh, Scotland, August 24 - 26, 2011. It follows in the tradition of previous conferences in the series in exploring the connections between industry, research and education. These proceedings represent ongoing reflections within the academic community on established information systems topics and emerging concepts, approaches and ideas. It is hoped that the papers herein contribute towards disseminating research and improving practice

Customer Service in the Information Environment

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Publisher : Walter de Gruyter
ISBN 13 : 3110956780
Total Pages : 160 pages
Book Rating : 4.1/5 (19 download)

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Book Synopsis Customer Service in the Information Environment by : Guy St. Clair

Download or read book Customer Service in the Information Environment written by Guy St. Clair and published by Walter de Gruyter. This book was released on 2012-06-21 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: Information is a consumer-driven commodity: the very existence of libraries and information centers is based on the patrons' need for specific information or material.This book outlines the reasons for developing and implementing a formal customer service program and provides specific techniques for establishing such programs in libraries and information centers. Topics covered include the library user as a customer, defining the library's roles, user surveys and survey analysis, and more.

New Perspectives on Information Systems Development

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Publisher : Springer Science & Business Media
ISBN 13 : 146150595X
Total Pages : 684 pages
Book Rating : 4.4/5 (615 download)

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Book Synopsis New Perspectives on Information Systems Development by : Hari Harindranath

Download or read book New Perspectives on Information Systems Development written by Hari Harindranath and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 684 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is a result of the Tenth International Conference on Information Systems Development (ISD2001) held at Royal Holloway, University of London, United Kingdom, during September 5-7, 2001. ISD 2001 carries on the fine tradition established by the first Polish-Scandinavian Seminar on Current Trends in Information Systems Development Methodologies, held in Gdansk, Poland in 1988. Through the years, this seminar evolved into an International Conference on Information Systems Development. The Conference gives participants an opportunity to express ideas on the current state of the art in information systems development, and to discuss and exchange views on new methods, tools, applications as well as theory. In all, 55 papers were presented at ISD2001 organised into twelve tracks covering the following themes: Systems Analysis and Development, Modelling, Methodology, Database Systems, Collaborative Systems, Theory, Knowledge Management, Project Management, IS Education, Management issues, E-Commerce. and Technical Issues. We would like to thank all the contributing authors for making this book possible and for their participation in ISD200 1. We are grateful to our panel of paper reviewers for their help and support. We would also like to express our sincere thanks to Ceri Bowyer and Steve Brown for their unfailing support with organising ISD2001.

Management Information Systems

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Publisher : Pearson Educación
ISBN 13 : 9789702605287
Total Pages : 618 pages
Book Rating : 4.6/5 (52 download)

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Book Synopsis Management Information Systems by : Kenneth C. Laudon

Download or read book Management Information Systems written by Kenneth C. Laudon and published by Pearson Educación. This book was released on 2004 with total page 618 pages. Available in PDF, EPUB and Kindle. Book excerpt: Management Information Systems provides comprehensive and integrative coverage of essential new technologies, information system applications, and their impact on business models and managerial decision-making in an exciting and interactive manner. The twelfth edition focuses on the major changes that have been made in information technology over the past two years, and includes new opening, closing, and Interactive Session cases.

New Perspectives on Information Systems Development

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Publisher : Springer Science & Business Media
ISBN 13 : 9780306472510
Total Pages : 716 pages
Book Rating : 4.4/5 (725 download)

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Book Synopsis New Perspectives on Information Systems Development by : G. Harindranath

Download or read book New Perspectives on Information Systems Development written by G. Harindranath and published by Springer Science & Business Media. This book was released on 2002-09-30 with total page 716 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Proceedings of the Tenth International Conference on Information Systems Development (ISD2001), University of London, September 5-7, 2001" - T.p. verso.

Information Systems Development

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Publisher : Springer Science & Business Media
ISBN 13 : 0387288090
Total Pages : 551 pages
Book Rating : 4.3/5 (872 download)

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Book Synopsis Information Systems Development by : Olegas Vasilecas

Download or read book Information Systems Development written by Olegas Vasilecas and published by Springer Science & Business Media. This book was released on 2006-02-08 with total page 551 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume is comprised of the proceedings of the 13th International Conference on Information Systems Development held August 26th-28th, 2004, at Vilnius Gediminas Technical University, Vilnius, Lithuania. The aim of this volume is to provide a forum for the research and practices addressing current issues associated with Information Systems Development (ISD). Every day, new technologies, applications, and methods raise the standards for the quality of systems expected by organizations as well as end users. All are becoming dependent on systems reliability, scalability, and performance. Thus, it is crucial to exchange ideas and experiences, and to stimulate exploration of new solutions. This proceedings provides a forum for both technical and organizational issues.

Advances in Information Systems Development:

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Publisher : Springer Science & Business Media
ISBN 13 : 9780387308340
Total Pages : 1116 pages
Book Rating : 4.3/5 (83 download)

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Book Synopsis Advances in Information Systems Development: by : Anders G. Nilsson

Download or read book Advances in Information Systems Development: written by Anders G. Nilsson and published by Springer Science & Business Media. This book was released on 2006-05-31 with total page 1116 pages. Available in PDF, EPUB and Kindle. Book excerpt: The two-volume Advances in Information Systems Development: Bridging the Gap between Academia and Industry constitutes the collected proceedings of the Fourteenth International Conference on Information Systems Development: Methods and Tools, Theory and Practice – ISD’2005 Conference. The focus of these volumes is to examine the exchange of ideas between academia and industry and aims to explore new solutions. The proceedings follow the seven conference tracks highlighted at the Conference: Co-design of Business and IT; Communication and Methods; Human Values of Information Technology; Service Development and IT; Requirements Engineering in the IS Life-Cycle; Semantic Web Approaches and Applications; and Management and IT.

Societal Impacts on Information Systems Development and Applications

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Publisher : IGI Global
ISBN 13 : 1466609281
Total Pages : 401 pages
Book Rating : 4.4/5 (666 download)

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Book Synopsis Societal Impacts on Information Systems Development and Applications by : Wang, John

Download or read book Societal Impacts on Information Systems Development and Applications written by Wang, John and published by IGI Global. This book was released on 2012-04-30 with total page 401 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book has collected research from experts from around the world in a variety of sectors, in the form of case studies, frameworks, architectures, methodologies, and best practices to show the latest societal impacts on information systems development in its various applications"--Provided by publisher.

Introduction to Information Systems

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Publisher : John Wiley & Sons
ISBN 13 : 1118476999
Total Pages : 496 pages
Book Rating : 4.1/5 (184 download)

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Book Synopsis Introduction to Information Systems by : R. Kelly Rainer

Download or read book Introduction to Information Systems written by R. Kelly Rainer and published by John Wiley & Sons. This book was released on 2013-08-30 with total page 496 pages. Available in PDF, EPUB and Kindle. Book excerpt: The goal of Introduction to Information Systems, 3rd Canadian Edition remains the same: to teach all business majors, especially undergraduate ones, how to use information technology to master their current or future jobs and to help ensure the success of their organization. To accomplish this goal, this text helps students to become informed users; that is, persons knowledgeable about information systems and information technology. The focus is not on merely learning the concepts of IT but rather on applying those concepts to facilitate business processes. The authors concentrate on placing information systems in the context of business, so that students will more readily grasp the concepts presented in the text. The theme of this book is What's In IT for Me? This question is asked by all students who take this course. The book will show you that IT is the backbone of any business, whether a student is majoring in Accounting, Finance, Marketing, Human Resources, or Production/Operations Management. Information for the Management Information Systems (MIS) major is also included.

Federal Information Sources & Systems

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Publisher :
ISBN 13 :
Total Pages : 1212 pages
Book Rating : 4.:/5 (891 download)

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Book Synopsis Federal Information Sources & Systems by :

Download or read book Federal Information Sources & Systems written by and published by . This book was released on with total page 1212 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Design and Development of Web Information Systems

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Publisher : Springer
ISBN 13 : 3662588242
Total Pages : 590 pages
Book Rating : 4.6/5 (625 download)

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Book Synopsis Design and Development of Web Information Systems by : Klaus-Dieter Schewe

Download or read book Design and Development of Web Information Systems written by Klaus-Dieter Schewe and published by Springer. This book was released on 2019-04-01 with total page 590 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book describes the research of the authors over more than a decade on an end-to-end methodology for the design and development of Web Information Systems (WIS). It covers syntactics, semantics and pragmatics of WIS, introduces sophisticated concepts for conceptual modelling, provides integrated foundations for all these concepts and integrates them into the co-design method for systematic WIS development. WIS, i.e. data-intensive information systems that are realized in a way that arbitrary users can access them via web browsers, constitute a prominent class of information systems, for which acceptance by its a priori unknown users in varying contexts with respect to the presented content, the ease of functionality provided and the attraction of the layout adds novel challenges for modelling, design and development. This book is structured into four parts. Part I, Web Information Systems – General Aspects, gives a general introduction to WIS describing the challenges for their development, and provides a characterization by six decisive aspects: intention, usage, content, functionality, context and presentation. Part II, High-Level WIS Design – Strategic Analysis and Usage Modelling with Storyboarding, introduces methods for high-level design of WIS covering strategic aspects and the storyboarding method, which is discussed from syntactic, semantic and pragmatic perspectives. Part III, Conceptual WIS Design – Rigorous Modelling of Web Information Systems and their Layout with Web Interaction Types and Screenography, continues with conceptual design of WIS including layout and playout. This introduces the decisive web interaction types, the screenography method and adaptation aspects. The final Part IV, Rationale of the Co-Design Methodology and Systematic Development of Web Information Systems, describes the co-design method for WIS development and its application for the systematic engineering of systems. The book addresses the research community, and at the same time can be used for education of graduate students and as methodological support for professional WIS developers. For the WIS research community it provides methods for WIS modelling on all levels of abstraction including theoretical foundations and inference mechanisms as well as a sophisticated end-to-end methodology for systematic WIS engineering from requirements elicitation over conceptual modelling to aspects of implementation, layout and playout. For students and professional developers the book can be used as a whole for educational courses on WIS design and development, as well as for more specific courses on conceptual modelling of WIS, WIS foundations and reasoning, co-design and WIS engineering or WIS layout and playout development.

Research and Development in Expert Systems VIII

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Publisher : Cambridge University Press
ISBN 13 : 9780521418386
Total Pages : 290 pages
Book Rating : 4.4/5 (183 download)

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Book Synopsis Research and Development in Expert Systems VIII by : British Computer Society. Specialist Group on Expert Systems. Technical Conference

Download or read book Research and Development in Expert Systems VIII written by British Computer Society. Specialist Group on Expert Systems. Technical Conference and published by Cambridge University Press. This book was released on 1991-10-17 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume contains the refereed and invited papers from the eleventh annual conference of the British Computer Society's Specialist Group on Expert Systems, held in London in September 1991.

Advances in Information Systems Development

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Publisher : Springer Science & Business Media
ISBN 13 : 0387707611
Total Pages : 542 pages
Book Rating : 4.3/5 (877 download)

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Book Synopsis Advances in Information Systems Development by : Gabor Magyar

Download or read book Advances in Information Systems Development written by Gabor Magyar and published by Springer Science & Business Media. This book was released on 2007-08-28 with total page 542 pages. Available in PDF, EPUB and Kindle. Book excerpt: This monograph details the proceedings of the 15th International Conference on Information Systems Development. ISD is progressing rapidly, continually creating new challenges for the professionals involved. New concepts, approaches and techniques of systems development emerge constantly in this field. Progress in ISD comes from research as well as from practice. The aim of the Conference was to provide an international forum for the exchange of ideas and experiences between academia and industry, and to stimulate the exploration of new solutions.

Federal Information Systems and Plans--Federal Use and Development of Advanced Information

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Publisher :
ISBN 13 :
Total Pages : 624 pages
Book Rating : 4.F/5 ( download)

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Book Synopsis Federal Information Systems and Plans--Federal Use and Development of Advanced Information by : United States. Congress. House. Committee on Government Operations. Foreign Operations and Government Information Subcommittee

Download or read book Federal Information Systems and Plans--Federal Use and Development of Advanced Information written by United States. Congress. House. Committee on Government Operations. Foreign Operations and Government Information Subcommittee and published by . This book was released on 1973 with total page 624 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Complex Engineering Service Systems

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Publisher : Springer Science & Business Media
ISBN 13 : 0857291890
Total Pages : 469 pages
Book Rating : 4.8/5 (572 download)

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Book Synopsis Complex Engineering Service Systems by : Irene Ng

Download or read book Complex Engineering Service Systems written by Irene Ng and published by Springer Science & Business Media. This book was released on 2011-07-02 with total page 469 pages. Available in PDF, EPUB and Kindle. Book excerpt: For manufacturers of complex engineering equipment, the focus on service and achieving outcomes for customers is the key to growth. Yet, the capability to provide service for complex engineered products is less understood. Taking a trans-disciplinary approach, Complex Engineering Service Systems covers various aspects of service in complex engineering systems, with perspectives from engineering, management, design, operations research, strategy, marketing and operations management that are relevant to different disciplines, organisation functions, and geographic locations. The focus is on the many facets of complex engineering service systems around a core integrative framework of three value transformations – that of material/equipment, information and people. Complex Engineering Service Systems is the outcome of the EPSRC/BAE Systems S4T (Service Support Solutions: Strategy and Transition) research programme of 10 universities and 27 researchers, which examined how high-value manufacturers of complex engineering products adapt to a multi-partnered environment to design and deliver value in a service system. Complex Engineering Service Systems aims to be the main source of knowledge for academics and professionals in the research and practice of contracting, managing, designing, leading, and delivering complex engineering service systems. The book takes a value-based approach to integrating equipment and human factors into a total service provision. In doing so, it aims to advance the field of service systems and engineering.