Developing Effective In-service Training Programs

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Publisher :
ISBN 13 :
Total Pages : 230 pages
Book Rating : 4.:/5 (89 download)

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Book Synopsis Developing Effective In-service Training Programs by : Christopher A. Smith

Download or read book Developing Effective In-service Training Programs written by Christopher A. Smith and published by . This book was released on 1984 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt: This manual provides step-by-step directions for developing an inservice staff training program in a rehabilitation facility. The manual is organized in five chapters. Following an introduction that defines inservice training, the first chapter discusses inservice problem identification procedures (conduct a needs assessment and determine present performance and existing deficiencies), while the second chapter presents 10 steps for developing an inservice training program (commit the facility to staff training; select training objectives; write performance objectives; select course prerequisites; select and sequence course content; construct competency tests; select an instructional method; determine instructor requirements; select and prepare training aids; and determine equipment requirements). The third and fourth chapters provide information on evaluating the inservice training program and responding to changing inservice needs. The final chapter presents three models of training programs: the Stanton conferencing instructional package for group instruction; the Rottier "turnover notebook" style of instructional packages for individual learning; and the Rehabilitation Associate Training for Employed Staff (RATES) modules for individual or group learning. Appendixes contain needs assessment formats, a DACUM chart format for developing curriculum objectives, a chart of instructional strategies, a resource list, and inservice training forms and curriculum. (KC)

Customer Service Training

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Publisher : Association for Talent Development
ISBN 13 : 1607284359
Total Pages : 266 pages
Book Rating : 4.6/5 (72 download)

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Book Synopsis Customer Service Training by : Kimberly Devlin

Download or read book Customer Service Training written by Kimberly Devlin and published by Association for Talent Development. This book was released on 2015-08-17 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt: Effective customer service training covers more than niceties. Organizational profitability is threatened when staff are unable to manage customer needs. Yet it takes more than soft skills training to turn these situations around. A great customer service training covers essential behaviors, service strategies, and service systems that together ensure an exceptional customer experience. Training authority Kimberly Devlin presents two-day, one-day, and half-day workshops that support trainees in any industry and environment, not just the call center. Each workshop introduces techniques for managing challenging customers and situations and also offers opportunities to apply new skills to service interactions. Free tools and customization options The free, ready-to-use workshop materials (PDF) that accompany this book include downloadable presentation materials, agendas, handouts, assessments, and tools. All workshop program materials, including MS Office PowerPoint presentations and MS Word handouts, may be customized for an additional licensing fee. Browse the licensing options in the Custom Material License pricing menu. About the series The ATD Workshop Series is written for trainers by trainers, because no one knows workshops as well as the practitioners who have done it all. Each publication weaves in today's technology and accessibility considerations and provides a wealth of new content that can be used to create a training experience like no other. The series also includes Communication Skills Training, Leadership Training, Coaching Training, and New Supervisor Training.

Guidelines for Staff Development

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Publisher :
ISBN 13 :
Total Pages : 232 pages
Book Rating : 4.:/5 (327 download)

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Book Synopsis Guidelines for Staff Development by :

Download or read book Guidelines for Staff Development written by and published by . This book was released on 1970 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Planning and Developing Inservice Training Programs for the Expansion and Improvement of Effective Service Delivery

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Publisher :
ISBN 13 :
Total Pages : 148 pages
Book Rating : 4.:/5 (49 download)

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Book Synopsis Planning and Developing Inservice Training Programs for the Expansion and Improvement of Effective Service Delivery by : Carrie Fitzgerald

Download or read book Planning and Developing Inservice Training Programs for the Expansion and Improvement of Effective Service Delivery written by Carrie Fitzgerald and published by . This book was released on 1976 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Ten-Minute Inservice

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Publisher : John Wiley & Sons
ISBN 13 : 1118551176
Total Pages : 211 pages
Book Rating : 4.1/5 (185 download)

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Book Synopsis The Ten-Minute Inservice by : Todd Whitaker

Download or read book The Ten-Minute Inservice written by Todd Whitaker and published by John Wiley & Sons. This book was released on 2013-02-20 with total page 211 pages. Available in PDF, EPUB and Kindle. Book excerpt: Quick, easy, specific steps that make a difference in teaching and learning Busy school leaders need an easy-to-apply resource to increase teacher effectiveness quickly and efficiently. This book shows principals and staff developers how to improve teaching school-wide through high-impact inservices lasting only ten minutes—incorporated easily into weekly staff meetings. Written by popular education consultants Todd Whitaker and Annette Breaux, this important book offers 40 teacher-tested, mini-workshops that can improve teaching in every classroom. The book covers a range of topics, from behavior challenges and parent engagement to motivating students and making lessons meaningful. Offers school leaders a proven plan to help every teacher improve on a weekly basis by conducting simple 10-minute inservice workshops Offers staff developers, new teacher induction coordinators, mentors, and Professional Learning Communities ideas for effective training sessions Each of the 40 mini-training sessions offered include tips on how to introduce the topic, sample scripts to follow, and implementation activities to ensure lasting learning Whitaker and Breaux are bestselling education authors with a proven track record improving teacher effectiveness This handy resource contains a simple and effective method for improving teacher effectiveness school wide.

Handbook for In-service Training in Human Services

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Publisher :
ISBN 13 :
Total Pages : 206 pages
Book Rating : 4.:/5 (319 download)

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Book Synopsis Handbook for In-service Training in Human Services by : William Crimando

Download or read book Handbook for In-service Training in Human Services written by William Crimando and published by . This book was released on 1988 with total page 206 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical "how-to" workbook that outlines a plan for the design and implementation of staff in-service training programs for human service agencies and facilities. Crimando and Riggar have made every effort to guarantee the usefulness of this text to practitioners, instructors, and students. This is a working book designed to assist trainers as they acquire the knowledge and skills needed to provide thorough, systematic in-service training that will enhance human service endeavors. The authors have organized the nineteen chapters into four parts that treat significant steps in the training-program design process. These include analyzing problems that require training solutions; developing a proposal; writing a plan of action for training; and evaluating a program. Each of the chapters combines text, examples, exercises, and supplementary readings to foster a full appreciation of the process involved. Even those topics frequently overlooked or disregarded are included: budgeting program time and financial resources, obtaining administrative commitment, and transferring and maintaining skills in the work setting.

Preservice and Inservice Training Programs for Teachers and Administrators

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Publisher :
ISBN 13 :
Total Pages : 12 pages
Book Rating : 4.3/5 (121 download)

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Book Synopsis Preservice and Inservice Training Programs for Teachers and Administrators by : California. State Department of Education

Download or read book Preservice and Inservice Training Programs for Teachers and Administrators written by California. State Department of Education and published by . This book was released on 1971 with total page 12 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Increasing the Effectiveness of Inservice Training for Desegregation

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Publisher :
ISBN 13 :
Total Pages : 54 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Increasing the Effectiveness of Inservice Training for Desegregation by : Mark A. Smylie

Download or read book Increasing the Effectiveness of Inservice Training for Desegregation written by Mark A. Smylie and published by . This book was released on 1982 with total page 54 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report reviews recent research on strategies that have been found to promote useful and effective inservice training programs in desegregated schools. The first section presents approaches for planning and implementing inservice training for desegregation. The second section describes inservice desegregation training programs that focus on: (1) instructional methods; (2) curriculum; (3) self awareness, empathy, and interpersonal relations; (4) discipline techniques and classroom management strategies; and (5) parent involvement in school affairs. The third section discusses the need to train administrators for school desegregation. It is suggested that the most successful inservice training programs are those that have been planned and implemented by educators themselves; address specific needs of teachers and administrators in single school settings (including student achievement, improving interpersonal relations, discipline and classroom management techniques, and curriculum innovation); involve participants in program development and implementation; and focus on developing practical skills and responses for the classroom. Models of the components of inservice training programs and the relationship between training areas and outcomes are given. (Author/MJL)

Evaluating Training Programs

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Publisher : ReadHowYouWant.com
ISBN 13 : 1442956097
Total Pages : 362 pages
Book Rating : 4.4/5 (429 download)

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Book Synopsis Evaluating Training Programs by :

Download or read book Evaluating Training Programs written by and published by ReadHowYouWant.com. This book was released on with total page 362 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Education of Development Technicians

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Publisher :
ISBN 13 :
Total Pages : 220 pages
Book Rating : 4.:/5 (319 download)

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Book Synopsis Education of Development Technicians by : Thomas F. Trail

Download or read book Education of Development Technicians written by Thomas F. Trail and published by . This book was released on 1968 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Development and Use of Training Materials and Aids in Vocational Rehabilitation

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Publisher :
ISBN 13 :
Total Pages : 108 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Development and Use of Training Materials and Aids in Vocational Rehabilitation by : Institute on Rehabilitation Services. Committee on Training Materials and Aids

Download or read book Development and Use of Training Materials and Aids in Vocational Rehabilitation written by Institute on Rehabilitation Services. Committee on Training Materials and Aids and published by . This book was released on 1966 with total page 108 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Individualized Staff Development Programs for Competency Development

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Publisher :
ISBN 13 :
Total Pages : 140 pages
Book Rating : 4.F/5 ( download)

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Book Synopsis Individualized Staff Development Programs for Competency Development by : Robert A. Roth

Download or read book Individualized Staff Development Programs for Competency Development written by Robert A. Roth and published by . This book was released on 1980 with total page 140 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Job Training that Gets Results

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Publisher : W.E. Upjohn Institute
ISBN 13 : 0880992816
Total Pages : 289 pages
Book Rating : 4.8/5 (89 download)

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Book Synopsis Job Training that Gets Results by : Michael Bernick

Download or read book Job Training that Gets Results written by Michael Bernick and published by W.E. Upjohn Institute. This book was released on 2005 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: Argues that a strong private economy can reduce unemployment more successfully than government programmes and that job training programmes should reflect the current market. Looks at ways of building and maintaining career ladders for the working poor, the roles of welfare reform and emerging new occupations in the ITC industries, aspects of poverty reduction, and job training in a world of globalization.

Power in Staff Development Through Research on Training

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Publisher :
ISBN 13 :
Total Pages : 64 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Power in Staff Development Through Research on Training by : Bruce R. Joyce

Download or read book Power in Staff Development Through Research on Training written by Bruce R. Joyce and published by . This book was released on 1983 with total page 64 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mastering alternative models of teaching helps build competence and effectiveness in the repertoire of classroom teachers. However, because the attainment of new skills does not by itself ensure transfer to classroom use, teacher training programs should incorporate study of the transfer process itself, reinforced by team effort. Accordingly, strategies are suggested for a collaborative approach to teacher development, involving continuous training and study of both the academic substance and the craft of teaching. Chapter 1 of this inquiry concerns the need to integrate research and practice in learning to teach. Chapter 2 distinguishes between "horizontal transfer" (a direct shift of skill from training to actual use) and "vertical transfer" (the adaptation of skills to fit conditions of the workplace). Chapter 3 concerns attacking the transfer problem by controlling the context of the workplace. Chapter 4 concerns ways of making training more effective: forecasting the transfer problem, overlearning skills, peer coaching, and "executive control." The latter, a key concept, refers to developing a functional and adaptive understanding of a given model. Chapter 5, "Parallels with Athletic Training," is an interview with Coach Rich Brooks of the University of Oregon, focusing on acquisition and incorporation of new skills. Chapter 6 reviews basic principles for increasing learning aptitude and stresses the importance for teachers of continual growth. An appendix reviews the essential literature on teacher training. (TE)

Staying Ahead In-service Training and Teacher Professional Development

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Publisher : OECD Publishing
ISBN 13 : 9264163042
Total Pages : 169 pages
Book Rating : 4.2/5 (641 download)

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Book Synopsis Staying Ahead In-service Training and Teacher Professional Development by : OECD

Download or read book Staying Ahead In-service Training and Teacher Professional Development written by OECD and published by OECD Publishing. This book was released on 1998-09-06 with total page 169 pages. Available in PDF, EPUB and Kindle. Book excerpt: This publication focuses on what is being done in teacher development to meet the ideals of broader access to high quality teaching, for an increasingly diverse student body, in eight OECD countries: Germany, Ireland, Japan, Luxembourg, Sweden, Switzerland, the UK and the US.

Staff Development

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Publisher :
ISBN 13 :
Total Pages : 248 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Staff Development by : Donald C. Orlich

Download or read book Staff Development written by Donald C. Orlich and published by . This book was released on 1989 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Designing and Developing Training Programs

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Publisher : John Wiley & Sons
ISBN 13 : 0470404698
Total Pages : 310 pages
Book Rating : 4.4/5 (74 download)

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Book Synopsis Designing and Developing Training Programs by : Janis Fisher Chan

Download or read book Designing and Developing Training Programs written by Janis Fisher Chan and published by John Wiley & Sons. This book was released on 2009-12-30 with total page 310 pages. Available in PDF, EPUB and Kindle. Book excerpt: Designing and Developing Training Programs is filled with practical information, best practices, and proven strategies. This book will help both new and experienced trainers design and develop training programs that achieve results for both individuals and their organizations while meeting the challenges of today's fast-paced, rapidly changing learning environment. Created to be easy-to-use, Designing and Developing Training Programs covers a wide range of topics, including how to: Ensure that training is needed, relevant, and cost-effective Analyze the needs and characteristics of the audience Write behavioral learning Select the right content and design activities that help people learn Develop effective learning materials Create a program evaluation Design virtual and remote training programs Praise for Designing and Developing Training Programs "Janis Fisher Chan is truly a master designer, having an uncanny ability to help people to truly think. Her book is of real service to anyone in the field of training." —Manfred Kets de Vries, Raoul de Vitry d'Avaucourt Chaired Clinical Professor of Leadership Development and director, INSEAD Global Leadership Centre "What makes Janis Chan's book so exceptional is the variety of challenging, content-related exercises that bring the concepts 'up close and personal' into the reader's life and work." —Sharon Bowman, Author, Training from the BACK of the Room!