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Author : F. A. Hagigi
Publisher :
ISBN 13 :
Total Pages : 612 pages
Book Rating : 4.:/5 ( download)
Download or read book Developing a Performance Scorecard for Public Health Programs and Services written by F. A. Hagigi and published by . This book was released on 1999 with total page 612 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Wayne W. Eckerson
Publisher : John Wiley & Sons
ISBN 13 : 0471757659
Total Pages : 321 pages
Book Rating : 4.4/5 (717 download)
Download or read book Performance Dashboards written by Wayne W. Eckerson and published by John Wiley & Sons. This book was released on 2005-10-27 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: Tips, techniques, and trends on how to use dashboard technology to optimize business performance Business performance management is a hot new management discipline that delivers tremendous value when supported by information technology. Through case studies and industry research, this book shows how leading companies are using performance dashboards to execute strategy, optimize business processes, and improve performance. Wayne W. Eckerson (Hingham, MA) is the Director of Research for The Data Warehousing Institute (TDWI), the leading association of business intelligence and data warehousing professionals worldwide that provide high-quality, in-depth education, training, and research. He is a columnist for SearchCIO.com, DM Review, Application Development Trends, the Business Intelligence Journal, and TDWI Case Studies & Solution.
Author : Robert S. Kaplan
Publisher :
ISBN 13 :
Total Pages : 9 pages
Book Rating : 4.:/5 (636 download)
Download or read book The Balanced Scorecard written by Robert S. Kaplan and published by . This book was released on 2005 with total page 9 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : James C. McDavid
Publisher : SAGE Publications
ISBN 13 : 1506337082
Total Pages : 568 pages
Book Rating : 4.5/5 (63 download)
Download or read book Program Evaluation and Performance Measurement written by James C. McDavid and published by SAGE Publications. This book was released on 2018-10-16 with total page 568 pages. Available in PDF, EPUB and Kindle. Book excerpt: Program Evaluation and Performance Measurement offers a conceptual and practical introduction to program evaluation and performance measurement for public and non-profit organizations. The authors cover the performance management cycle in organizations, which includes: strategic planning and resource allocation; program and policy design; implementation and management; and the assessment and reporting of results. The Third Edition has been revised to highlight the current economic, political, and socio-demographic context within which evaluators are expected to work, and includes dynamic public policy exemplars such as the evaluation of body-worn police cameras.
Author : Louis Rowitz
Publisher : Jones & Bartlett Publishers
ISBN 13 : 1449645216
Total Pages : 756 pages
Book Rating : 4.4/5 (496 download)
Download or read book Public Health Leadership written by Louis Rowitz and published by Jones & Bartlett Publishers. This book was released on 2014 with total page 756 pages. Available in PDF, EPUB and Kindle. Book excerpt: During the last twenty years, the interest in public health leadership has continued to increase with the need to strengthen the infrastructure of public health, the events of September 11, 2001, the health reform movement, scientific breakthroughs, the increasing role for primary care programs in the public health agenda, and the increasing deficit at the federal, state, and local level. Since the publication of the first edition in 2003, Public Health Leadership: Putting Principles Into Practice has become a standard reference for future and practicing public health leaders. In five parts, it explores the basic theories and principles of leadership and then describes how they may be applied in the public health setting. Leadership skills and competencies, as well as methods for measuring and evaluating leaders are all thoroughly covered.This new third editioin is an exhaustive revision that now includes extensive coverage of the leadership skills and tools that are critical to managing public health emergencies. It also offers:* Updated exercises and case studies throughout* New chapter on Building Infrastructure, * New chapter on Accreditation, * New chapter on the Global Public Health Leader* New accompanying online Instructor's Manual with over 100 references on leadership, additional case studies, curriculum guide, toolkit, and additional exercises.
Author : Jan Walburg
Publisher : Psychology Press
ISBN 13 : 9780415323987
Total Pages : 260 pages
Book Rating : 4.3/5 (239 download)
Download or read book Performance Management in Health Care written by Jan Walburg and published by Psychology Press. This book was released on 2006 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: An exploration of the theoretical and philosophical background of performance development, this edited collection focuses sharply on the practical aspects associated with it within the healthcare sector.
Author : Bryan P. Bergeron
Publisher : Taylor & Francis
ISBN 13 : 135159138X
Total Pages : 306 pages
Book Rating : 4.3/5 (515 download)
Download or read book Performance Management in Healthcare written by Bryan P. Bergeron and published by Taylor & Francis. This book was released on 2017-12-01 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: Performance management, often referred to as process management, is a strategy that can be used to achieve an optimum mix of quality, safety, patient satisfaction and solvency. The basis of performance management is the effective use of resources, as measured by quantifying processes and outcomes using key performance indicators (KPIs) – core measures that gauge the performance of an organization in particular areas. There is more to performance management than selecting a few KPIs from a list and feeding them into a graphical dashboard system. It’s about behavior change, leadership, and vision. Written for administrators, clinical staff, process improvement managers and information technology personnel of healthcare organizations, this second edition provides the knowledge necessary to provide the leadership and vision for a performance measurement initiative. This practical resource provides a high-level review of the quality/safety initiatives in healthcare, describes the implementation process from an IT perspective, and offers high-level clinical, financial and cultural details. It features an extensive listing of clinical and non-clinical KPIs: a glossary including financial, medical, and operational terms; and appendices of organizations and sources of indicators and benchmarks.
Author : L. Michele Issel
Publisher : Jones & Bartlett Learning
ISBN 13 : 1284148564
Total Pages : 457 pages
Book Rating : 4.2/5 (841 download)
Download or read book Health Program Planning and Evaluation: A Practical, Systematic Approach for Community Health written by L. Michele Issel and published by Jones & Bartlett Learning. This book was released on 2017-08-03 with total page 457 pages. Available in PDF, EPUB and Kindle. Book excerpt: Health Program Planning and Evaluation, Fourth Edition carefully walks the reader through the process for developing, implementing, and evaluating successful community health promotion programs. Featuring reader-friendly, accessible language and practical tools and concepts, this outstanding resource prepares students and professionals to become savvy consumers of evaluation reports and prudent users of evaluation consultants.
Author : Hubert K. Rampersad
Publisher : IAP
ISBN 13 : 1607525704
Total Pages : 214 pages
Book Rating : 4.6/5 (75 download)
Download or read book Personal Balanced Scorecard written by Hubert K. Rampersad and published by IAP. This book was released on 2006-06-01 with total page 214 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Personal Balanced Scorecard (PBSC) is a journey into the inner self, where values, hopes, dreams and aspirations lie quietly waiting to be discovered. Taking the journey as an individual allows you to view your life objectively and authentically as a whole person and provides a roadmap of your dreams and aspirations translated into manageable and measurable milestones. As a part of the Total Performance Scorecard (TPS) process which I introduced in 2003 in Total Performance Scorecard: Redefining Management to Achieve Performance with Integrity, and which has been translated into more than 20 languages, the Personal Balanced Scorecard can also be an effective way for managers to coach others to achieve integrity and alignment between work and life. The benefit comes from changing individual behavior in order to drive organizational effectiveness, enhance performance, and increase self-awareness, personal responsibility and motivation. PBSC is an integral part of this organic and holistic Total Performance Scorecard process, which is an organizational and cultural change tool and a method for ongoing effectiveness. Its uniqueness lies in aligning and a combination of Personal and Organizational goals to result in Individual Performance Plans for each employee. The focus of this book is the PBSC portion, which comprises a search for self-knowledge, self-discovery and self-mastery.
Author : Marc Holzer
Publisher : Routledge
ISBN 13 : 1000402266
Total Pages : 714 pages
Book Rating : 4.0/5 (4 download)
Download or read book The Public Productivity and Performance Handbook written by Marc Holzer and published by Routledge. This book was released on 2021-07-25 with total page 714 pages. Available in PDF, EPUB and Kindle. Book excerpt: A productive society is dependent upon high-performing government. This third edition of The Public Performance and Productivity Handbook includes chapters from leading scholars, consultants, and practitioners to explore all of the core elements of improvement. Completely revised and focused on best practice, the handbook comprehensively explores managing for high performance, measurement and analysis, costs and finances, human resources, and cutting-edge organizational tools. Its coverage of new and systematic management approaches and well-defined measurement systems provides guidance for organizations of all sizes to improve productivity and performance. The contributors discuss such topics as accountability, organizational effectiveness after budget cuts, the complementary roles of human capital and “big data,” and how to teach performance management in the classroom and in public organizations. The handbook is accompanied by an online companion volume providing examples of performance measurement and improvement manuals across a wide variety of public organizations. The Public Performance and Productivity Handbook, Third Edition, is required reading for all public administration practitioners, as well as for students and scholars interested in the state of the public performance and productivity field.
Author : L. Michele Issel
Publisher : Jones & Bartlett Learning
ISBN 13 : 1284210057
Total Pages : 468 pages
Book Rating : 4.2/5 (842 download)
Download or read book Health Program Planning and Evaluation written by L. Michele Issel and published by Jones & Bartlett Learning. This book was released on 2021-03-22 with total page 468 pages. Available in PDF, EPUB and Kindle. Book excerpt: Health Program Planning and Evaluation, Fifth Edition carefully walks the reader through the process for developing, implementing, and evaluating successful community health promotion programs. Featuring reader-friendly, accessible language and practical tools and concepts, this outstanding resource prepares students and professionals to become savvy consumers of evaluation reports and prudent users of evaluation consultants. The Fifth Edition reflects the major changes in the field of community health with updated examples and references throughout.
Author : Brian E. Becker
Publisher : Harvard Business Press
ISBN 13 : 1422163512
Total Pages : 268 pages
Book Rating : 4.4/5 (221 download)
Download or read book The HR Scorecard written by Brian E. Becker and published by Harvard Business Press. This book was released on 2001-04-11 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt: Three experts in Human Resources introduce a measurement system that convincingly showcases how HR impacts business performance. Drawing from the authors' ongoing study of nearly 3,000 firms, this book describes a seven-step process for embedding HR systems within the firm's overall strategy—what the authors describe as an HR Scorecard—and measuring its activities in terms that line managers and CEOs will find compelling. Analyzing how each element of the HR system can be designed to enhance firm performance and maximize the overall quality of human capital, this important book heralds the emergence of HR as a strategic powerhouse in today's organizations.
Author : Kathryn E. Newcomer
Publisher : John Wiley & Sons
ISBN 13 : 1118893697
Total Pages : 100 pages
Book Rating : 4.1/5 (188 download)
Download or read book Handbook of Practical Program Evaluation written by Kathryn E. Newcomer and published by John Wiley & Sons. This book was released on 2015-08-06 with total page 100 pages. Available in PDF, EPUB and Kindle. Book excerpt: The leading program evaluation reference, updated with the latest tools and techniques The Handbook of Practical Program Evaluation provides tools for managers and evaluators to address questions about the performance of public and nonprofit programs. Neatly integrating authoritative, high-level information with practicality and readability, this guide gives you the tools and processes you need to analyze your program's operations and outcomes more accurately. This new fourth edition has been thoroughly updated and revised, with new coverage of the latest evaluation methods, including: Culturally responsive evaluation Adopting designs and tools to evaluate multi-service community change programs Using role playing to collect data Using cognitive interviewing to pre-test surveys Coding qualitative data You'll discover robust analysis methods that produce a more accurate picture of program results, and learn how to trace causality back to the source to see how much of the outcome can be directly attributed to the program. Written by award-winning experts at the top of the field, this book also contains contributions from the leading evaluation authorities among academics and practitioners to provide the most comprehensive, up-to-date reference on the topic. Valid and reliable data constitute the bedrock of accurate analysis, and since funding relies more heavily on program analysis than ever before, you cannot afford to rely on weak or outdated methods. This book gives you expert insight and leading edge tools that help you paint a more accurate picture of your program's processes and results, including: Obtaining valid, reliable, and credible performance data Engaging and working with stakeholders to design valuable evaluations and performance monitoring systems Assessing program outcomes and tracing desired outcomes to program activities Providing robust analyses of both quantitative and qualitative data Governmental bodies, foundations, individual donors, and other funding bodies are increasingly demanding information on the use of program funds and program results. The Handbook of Practical Program Evaluation shows you how to collect and present valid and reliable data about programs.
Author : Bryan P. Bergeron
Publisher : Taylor & Francis
ISBN 13 : 1351591398
Total Pages : 256 pages
Book Rating : 4.3/5 (515 download)
Download or read book Performance Management in Healthcare written by Bryan P. Bergeron and published by Taylor & Francis. This book was released on 2017-12-01 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Performance management, often referred to as process management, is a strategy that can be used to achieve an optimum mix of quality, safety, patient satisfaction and solvency. The basis of performance management is the effective use of resources, as measured by quantifying processes and outcomes using key performance indicators (KPIs) – core measures that gauge the performance of an organization in particular areas. There is more to performance management than selecting a few KPIs from a list and feeding them into a graphical dashboard system. It’s about behavior change, leadership, and vision. Written for administrators, clinical staff, process improvement managers and information technology personnel of healthcare organizations, this second edition provides the knowledge necessary to provide the leadership and vision for a performance measurement initiative. This practical resource provides a high-level review of the quality/safety initiatives in healthcare, describes the implementation process from an IT perspective, and offers high-level clinical, financial and cultural details. It features an extensive listing of clinical and non-clinical KPIs: a glossary including financial, medical, and operational terms; and appendices of organizations and sources of indicators and benchmarks.
Author : Theodore H. Poister
Publisher : John Wiley & Sons
ISBN 13 : 1118439058
Total Pages : 484 pages
Book Rating : 4.1/5 (184 download)
Download or read book Managing and Measuring Performance in Public and Nonprofit Organizations written by Theodore H. Poister and published by John Wiley & Sons. This book was released on 2014-10-13 with total page 484 pages. Available in PDF, EPUB and Kindle. Book excerpt: New edition of a classic guide to ensuring effective organizational performance Thoroughly revised and updated, the second edition of Managing and Measuring Performance in Public and Nonprofit Organizations is a comprehensive resource for designing and implementing effective performance management and measurement systems in public and nonprofit organizations. The ideas, tools, and processes in this vital resource are designed to help organizations develop measurement systems to support such effective management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and much more. The book will help readers identify outcomes and other performance criteria to be measured, tie measures to goals and objectives, define and evaluate the worth of desired performance measures, and analyze, process, report, and utilize data effectively. Includes significant updates that offer a more integrated approach to performance management and measurement Offers a detailed framework and instructions for developing and implementing performance management systems Shows how to apply the most effective performance management principles Reveals how to overcome the barriers to effective performance management Managing and Measuring Performance in Public and Nonprofit Organizations identifies common methodological and managerial problems that often confront managers in developing performance measurement systems, and presents a number of targeted strategies for the successful implementation of such systems in public and nonprofit organizations. This must-have resource will help leaders reach their organizational goals and objectives.
Author : OECD
Publisher : OECD Publishing
ISBN 13 : 9264805907
Total Pages : 447 pages
Book Rating : 4.2/5 (648 download)
Download or read book Improving Healthcare Quality in Europe Characteristics, Effectiveness and Implementation of Different Strategies written by OECD and published by OECD Publishing. This book was released on 2019-10-17 with total page 447 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume, developed by the Observatory together with OECD, provides an overall conceptual framework for understanding and applying strategies aimed at improving quality of care. Crucially, it summarizes available evidence on different quality strategies and provides recommendations for their implementation. This book is intended to help policy-makers to understand concepts of quality and to support them to evaluate single strategies and combinations of strategies.
Author : Michael Mortell
Publisher : Springer Publishing Company
ISBN 13 : 0826129757
Total Pages : 344 pages
Book Rating : 4.8/5 (261 download)
Download or read book Making Strategy Count in the Health and Human Services Sector written by Michael Mortell and published by Springer Publishing Company. This book was released on 2013-12-06 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: Print+CourseSmart
