Dealing With Difficult People And Difficult Situations

Download Dealing With Difficult People And Difficult Situations full books in PDF, epub, and Kindle. Read online Dealing With Difficult People And Difficult Situations ebook anywhere anytime directly on your device. Fast Download speed and no annoying ads. We cannot guarantee that every ebooks is available!

How to Deal With Difficult People

Author : Gill Hasson
Publisher : John Wiley & Sons
ISBN 13 : 0857085719
Total Pages : 215 pages
Book Rating : 4.8/5 (57 download)

DOWNLOAD NOW!

Book Synopsis How to Deal With Difficult People by : Gill Hasson

Download or read book How to Deal With Difficult People written by Gill Hasson and published by John Wiley & Sons. This book was released on 2014-10-29 with total page 215 pages. Available in PDF, EPUB and Kindle. Book excerpt: DON’T LET PROBLEM PEOPLE GET TO YOU! Whether it’s a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change. This book will help you to: Understand what makes difficult people tick and how best to handle them Learn ways to confidently stand up to others and resist the urge to attack back Develop strategies to calmly navigate emotionally-charged situations Deal with all kinds of difficult people – hostile, manipulative and the impossible Know when to choose your battles, and when to walk away Why let someone else’s bad attitude ruin your day? How to Deal With Difficult People arms you with all the tools and tactics you need to handle all kinds of people – to make your life less stressful and a great deal easier.

Dealing with Difficult People (HBR Emotional Intelligence Series)

Author : Harvard Business Review
Publisher : Harvard Business Press
ISBN 13 : 163369609X
Total Pages : 82 pages
Book Rating : 4.6/5 (336 download)

DOWNLOAD NOW!

Book Synopsis Dealing with Difficult People (HBR Emotional Intelligence Series) by : Harvard Business Review

Download or read book Dealing with Difficult People (HBR Emotional Intelligence Series) written by Harvard Business Review and published by Harvard Business Press. This book was released on 2018-04-17 with total page 82 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn how to deal with difficult colleagues and clients. At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive. Books in this series are based on the work of experts including: Daniel Goleman Tony Schwartz Nick Morgan Daniel Gilbert This collection of articles includes "To Resolve a Conflict, First Decide: Is It Hot or Cold?" by Mark Gerzon; "Taking the Stress Out of Stressful Conversations," by Holly Weeks; "The Secret to Dealing with Difficult People: It's About You," by Tony Schwartz; "How to Deal with a Mean Colleague," by Amy Gallo; "How To Deal with a Passive-Aggressive Colleague," by Amy Gallo; "How to Work with Someone Who's Always Stressed Out," by Rebecca Knight; "How to Manage Someone Who Thinks Everything Is Urgent," by Liz Kislik; and "Do You Hate Your Boss?" by Manfred F. R. Kets de Vries. HOW TO BE HUMAN AT WORK. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

Powerful Phrases for Dealing with Difficult People

Author : Renee Evenson
Publisher : AMACOM
ISBN 13 : 0814432999
Total Pages : 242 pages
Book Rating : 4.8/5 (144 download)

DOWNLOAD NOW!

Book Synopsis Powerful Phrases for Dealing with Difficult People by : Renee Evenson

Download or read book Powerful Phrases for Dealing with Difficult People written by Renee Evenson and published by AMACOM. This book was released on 2013-10-15 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to Manage Work Relationships in a Constructive Way that Leads to Success. Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a trial. Communications expert Renee Evenson has written the definitive phrasebook on how to confront the situations that can arise when dealing with difficult personalities and bring about a positive outcome. Powerful Phrases for Dealing with Difficult People is packed with practical and easy-to-use tactics such as: 325 powerful phrases to communicate effectively, as well as powerful actions to take in support of those phrases. 30 common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each. Nonverbal communication actions to back up your words. Sample dialogues that demonstrate how phrasing improves interactions. A five-step process for moving from conflict to resolution. "Why This Works" sections that provide detailed explanations. Often, an employee who can interact well with others and feels comfortable handling conflict will be promoted over an employee who possesses greater job or technical knowledge. From egotistical bosses to meeting monopolizers, you'll learn how to develop the skills to handle any type of conflict with anyone.

Dealing With Difficult People

Author : Rick Brinkman
Publisher : McGraw Hill Professional
ISBN 13 : 0071487158
Total Pages : 127 pages
Book Rating : 4.0/5 (714 download)

DOWNLOAD NOW!

Book Synopsis Dealing With Difficult People by : Rick Brinkman

Download or read book Dealing With Difficult People written by Rick Brinkman and published by McGraw Hill Professional. This book was released on 2006-04-07 with total page 127 pages. Available in PDF, EPUB and Kindle. Book excerpt: Explains how to: Identify 10 bothersome behaviors and deal successfully with each of them Understand why people become difficult Use sophisticated techniques to neutralize whining, negativity, attacks, tantrums and more Cultivate the nine "take-charge" skills that prevent people from becoming difficult

Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities

Download Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities PDF Online Free

Author : Susan Benjamin
Publisher : McGraw Hill Professional
ISBN 13 : 0071595120
Total Pages : 242 pages
Book Rating : 4.0/5 (715 download)

DOWNLOAD NOW!

Book Synopsis Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities by : Susan Benjamin

Download or read book Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities written by Susan Benjamin and published by McGraw Hill Professional. This book was released on 2007-09-06 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: Perfect Phrases for the Right Situation, Every Time Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!

How Dogs Learn

Author : Mary R. Burch
Publisher : Howell Book House
ISBN 13 : 9781630260385
Total Pages : 0 pages
Book Rating : 4.2/5 (63 download)

DOWNLOAD NOW!

Book Synopsis How Dogs Learn by : Mary R. Burch

Download or read book How Dogs Learn written by Mary R. Burch and published by Howell Book House. This book was released on 1999-05 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The science behind dog training is written for everyone by two behavior experts who explain every concept clearly and precisely. 75 charts & diagrams. Index.

Dealing with Difficult People

Author : Roy C. Lilley
Publisher : Kogan Page Publishers
ISBN 13 : 9780749447519
Total Pages : 164 pages
Book Rating : 4.4/5 (475 download)

DOWNLOAD NOW!

Book Synopsis Dealing with Difficult People by : Roy C. Lilley

Download or read book Dealing with Difficult People written by Roy C. Lilley and published by Kogan Page Publishers. This book was released on 2006 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: Dealing with Difficult People looks at individual behaviour, what drives it and how to cope with it. It explains how to recognize and understand difficult people and their actions as a means to resolve problematic situations and awkward issues. A practical, accessible book, it is essential reading for managers looking to improve performance, sales people looking to win more business and for anyone who has to deal with difficult colleagues or the public.

Coping with Difficult People

Author : Robert M. Bramson, Ph.D.
Publisher : Dell
ISBN 13 : 0440202019
Total Pages : 242 pages
Book Rating : 4.4/5 (42 download)

DOWNLOAD NOW!

Book Synopsis Coping with Difficult People by : Robert M. Bramson, Ph.D.

Download or read book Coping with Difficult People written by Robert M. Bramson, Ph.D. and published by Dell. This book was released on 1988-09-01 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bosses, friends, family members, they've made your life hell -- until now! Based on fourteen years of research and observation, Dr. Robert Bramson's proven-effective techniques are guaranteed to help you right the balance and take charge of your life. Learn how to: Stand up to anyone -- without fighting. Blunt a sniper's attack. Get a clam to talk. Cut off a Sherman tank at the pass. Manage bulldozers. Get stallers off the dime. Move a complainer into a problem-solving mode. Learn the six basic steps that allow you to cope with just about anyone. Reclaim the power the rightfully belongs to you in any relationship!

Stitches

Author : Anne Lamott
Publisher : Penguin
ISBN 13 : 1594632588
Total Pages : 111 pages
Book Rating : 4.5/5 (946 download)

DOWNLOAD NOW!

Book Synopsis Stitches by : Anne Lamott

Download or read book Stitches written by Anne Lamott and published by Penguin. This book was released on 2013-10-29 with total page 111 pages. Available in PDF, EPUB and Kindle. Book excerpt: The New York Times bestseller from the author of Dusk, Night, Dawn, Hallelujah Anyway, Bird by Bird, and Almost Everything “Lamott’s …most insightful book yet, Stitches offers plenty of her characteristic witty wisdom…this slim, readable volume [is] a lens on life, widening and narrowing, encouraging each reader to reflect on what it is, after all, that really matters.”—People What do we do when life lurches out of balance? How can we reconnect to one other and to what’s sustaining, when evil and catastrophe seem inescapable? These questions lie at the heart of Stitches, Lamott’s profound follow-up to her New York Times–bestselling Help, Thanks, Wow. In this book Lamott explores how we find meaning and peace in these loud and frantic times; where we start again after personal and public devastation; how we recapture wholeness after loss; and how we locate our true identities in this frazzled age. We begin, Lamott says, by collecting the ripped shreds of our emotional and spiritual fabric and sewing them back together, one stitch at a time. It’s in these stitches that the quilt of life begins, and embedded in them are strength, warmth, humor, and humanity.

Getting Past No

Author : William Ury
Publisher : Bantam
ISBN 13 : 0553903640
Total Pages : 210 pages
Book Rating : 4.5/5 (539 download)

DOWNLOAD NOW!

Book Synopsis Getting Past No by : William Ury

Download or read book Getting Past No written by William Ury and published by Bantam. This book was released on 2007-04-17 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: We all want to get to yes, but what happens when the other person keeps saying no? How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker? In Getting Past No, William Ury of Harvard Law School’s Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You’ll learn how to: • Stay in control under pressure • Defuse anger and hostility • Find out what the other side really wants • Counter dirty tricks • Use power to bring the other side back to the table • Reach agreements that satisfies both sides' needs Getting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You don’t have to get mad or get even. Instead, you can get what you want!

Handling Difficult People

Author : Jon P. Bloch
Publisher : Simon and Schuster
ISBN 13 : 1440563276
Total Pages : 160 pages
Book Rating : 4.4/5 (45 download)

DOWNLOAD NOW!

Book Synopsis Handling Difficult People by : Jon P. Bloch

Download or read book Handling Difficult People written by Jon P. Bloch and published by Simon and Schuster. This book was released on 2013-04-18 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bloch provides practical advice for interacting with toxic personalities. Whether it's in the workplace, at home, or during everyday interactions, you'll find the strategies and tools you need to spot the ten most common personality types, and learn what to do-- or how to avoid these types of people altogether.

Why Great Leaders Don't Take Yes for an Answer

Author : Michael A. Roberto
Publisher : Pearson Education
ISBN 13 : 0132716461
Total Pages : 396 pages
Book Rating : 4.1/5 (327 download)

DOWNLOAD NOW!

Book Synopsis Why Great Leaders Don't Take Yes for an Answer by : Michael A. Roberto

Download or read book Why Great Leaders Don't Take Yes for an Answer written by Michael A. Roberto and published by Pearson Education. This book was released on 2005-06-06 with total page 396 pages. Available in PDF, EPUB and Kindle. Book excerpt: Harvard Business School's Michael Roberto draws on powerful decision-making case studies from every walk of life, showing how to promote honest, constructive dissent and skepticism; use it to improve decisions; and align organizations behind those decisions. Learn from disasters like the Space Shuttle Columbia and JFK's Bay of Pigs Invasion, from successes like Sid Caesar and Bill Parcells, from George W. Bush's decision-making after 9/11. Roberto complements his compelling case studies with extensive new research on executive decisionmaking. Discover how to test and probe a management team; when 'yes' means 'yes' and when it doesn't; and how to build real consensus that leads to action. Gain important new insights into managing teams, mitigating risk, promoting corporate ethics, and much more.

Competing in the New World of Work

Author : Keith Ferrazzi
Publisher : Harvard Business Press
ISBN 13 : 1647821967
Total Pages : 149 pages
Book Rating : 4.6/5 (478 download)

DOWNLOAD NOW!

Book Synopsis Competing in the New World of Work by : Keith Ferrazzi

Download or read book Competing in the New World of Work written by Keith Ferrazzi and published by Harvard Business Press. This book was released on 2022-02-15 with total page 149 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Wall Street Journal bestseller The #1 New York Times bestselling author on how to use radical adaptability to win in a world of unprecedented change. You've shed antiquated systems and processes. You went all-in on digital. Your teams settled into new, often better, ways of doing things. But did your organization change enough to stay competitive in the post-pandemic world? Did you fully leverage the once-in-a-lifetime opportunity to leap forward and grow stronger? Are you shaping the new environment to your advantage? If not, it's not too late to learn from the best. New York Times #1 bestselling author Keith Ferrazzi, along with coauthors Kian Gohar and Noel Weyrich, shows leaders how to shape their organizations and practices to remain competitive in a new, post-pandemic context. Based on an ambitious global research initiative involving thousands of executives, innovators, and changemakers who redefined their strategies, business models, organizational systems, and even their cultures, Competing in the New World of Work: Offers a bold new vision for the organization of the future Reveals the workplace innovations that emerged during the pandemic Defines the new model of leadership—radical adaptability—for sustaining continuous change throughout the coming years of opportunity and transformation Competing in the New World of Work is both your inspiration and your road map to embracing new realities, motivating talent, and winning bold frontiers.

Producing Open Source Software

Author : Karl Fogel
Publisher : "O'Reilly Media, Inc."
ISBN 13 : 0596552998
Total Pages : 306 pages
Book Rating : 4.5/5 (965 download)

DOWNLOAD NOW!

Book Synopsis Producing Open Source Software by : Karl Fogel

Download or read book Producing Open Source Software written by Karl Fogel and published by "O'Reilly Media, Inc.". This book was released on 2005-10-07 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: The corporate market is now embracing free, "open source" software like never before, as evidenced by the recent success of the technologies underlying LAMP (Linux, Apache, MySQL, and PHP). Each is the result of a publicly collaborative process among numerous developers who volunteer their time and energy to create better software. The truth is, however, that the overwhelming majority of free software projects fail. To help you beat the odds, O'Reilly has put together Producing Open Source Software, a guide that recommends tried and true steps to help free software developers work together toward a common goal. Not just for developers who are considering starting their own free software project, this book will also help those who want to participate in the process at any level. The book tackles this very complex topic by distilling it down into easily understandable parts. Starting with the basics of project management, it details specific tools used in free software projects, including version control, IRC, bug tracking, and Wikis. Author Karl Fogel, known for his work on CVS and Subversion, offers practical advice on how to set up and use a range of tools in combination with open mailing lists and archives. He also provides several chapters on the essentials of recruiting and motivating developers, as well as how to gain much-needed publicity for your project. While managing a team of enthusiastic developers -- most of whom you've never even met -- can be challenging, it can also be fun. Producing Open Source Software takes this into account, too, as it speaks of the sheer pleasure to be had from working with a motivated team of free software developers.

Stress Management For Dummies

Author : Allen Elkin
Publisher : John Wiley & Sons
ISBN 13 : 1118053486
Total Pages : 305 pages
Book Rating : 4.1/5 (18 download)

DOWNLOAD NOW!

Book Synopsis Stress Management For Dummies by : Allen Elkin

Download or read book Stress Management For Dummies written by Allen Elkin and published by John Wiley & Sons. This book was released on 2011-03-16 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: “This book gives you many action-oriented ways of coping with your anxiety about anxiety.” —Albert Ellis, PhD, President, Albert Ellis Institute Is your job tying your stomach in knots? Do you toss and turn in bed at night? Are your ulcers having ulcers? Face it—you’ve got too much stress in your life, and it’s time to give yourself a break. The consequences of not dealing with stress range from poor health and broken marriages to premature death: not a very cheerful outlook. Thankfully, all kinds of stress reduction approaches are available today: from breathing and posture to imagery and meditation. These new ideas have taken the world by storm—and taken the pressure cooker off the fire for millions of chilled-out people around the world. Whether it’s love, work, family, or something else that’s got your anxiety in the red zone, here’s an easy way to improve your outlook. Stress Management For Dummies will help you identify the stress triggers in your life and cut them down to size quickly, with tips on how to: Determine your stress level Relieve tension at work and at home Deal with difficult people Combat stress with diet and exercise Soothe your anger and worry Certified stress manager Allen Elkin, PhD takes the guesswork (and the added stress!) out of finding the stress relief system that’s right for you. After determining your stress level with a few simple tests, you’ll get step-by-step guidance on finding and eliminating sources of stress, in both your mind and body. Inside are hassle-free techniques, helpful advice, self-evaluation quizzes, and fascinating information on: Letting go of tension through breathing, stretching, massage, and more Clearing the clutter in your life—and in your mind Managing your time—setting priorities, delegating, and conquering procrastination Eating, exercising, and sleeping right Stress-resistant thinking Reducing interpersonal stress Personal relaxation techniques The top ten stresses in life The ten most stressful jobs With a wide but manageable array of stress-management techniques, strategies, and tactics, this is your own personal toolbox for stress relief. So relax, take a deep breath, and start reading!

Dealing with Difficult People

Author : Christina Osborne
Publisher : DK Publishing (Dorling Kindersley)
ISBN 13 :
Total Pages : 76 pages
Book Rating : 4.E/5 ( download)

DOWNLOAD NOW!

Book Synopsis Dealing with Difficult People by : Christina Osborne

Download or read book Dealing with Difficult People written by Christina Osborne and published by DK Publishing (Dorling Kindersley). This book was released on 2002 with total page 76 pages. Available in PDF, EPUB and Kindle. Book excerpt: Packed with essential tips for today's competitive business world, this low-priced paperback is ideal for anyone interested in brushing up their skills on dealing with difficult people. Perfect for the briefcase or portfolio, this new guide is ideal for experienced or novice managers in companies both large and small.

Managing Difficult People

Author : Marilyn Pincus
Publisher : Simon and Schuster
ISBN 13 : 1593371861
Total Pages : 224 pages
Book Rating : 4.5/5 (933 download)

DOWNLOAD NOW!

Book Synopsis Managing Difficult People by : Marilyn Pincus

Download or read book Managing Difficult People written by Marilyn Pincus and published by Simon and Schuster. This book was released on 2004-10-08 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Managing Difficult People" helps readers identify and deal with personality types such as the bully, the complainer, the know-it-all, the silent type, the social butterfly, the rookie, the manipulator, and more.