Read Books Online and Download eBooks, EPub, PDF, Mobi, Kindle, Text Full Free.
Data Analysis Foundation Courseware
Download Data Analysis Foundation Courseware full books in PDF, epub, and Kindle. Read online Data Analysis Foundation Courseware ebook anywhere anytime directly on your device. Fast Download speed and no annoying ads. We cannot guarantee that every ebooks is available!
Book Synopsis Data Analysis Foundation Courseware by : Van Haren Learning Solutions a.o.
Download or read book Data Analysis Foundation Courseware written by Van Haren Learning Solutions a.o. and published by Van Haren. This book was released on 2024-01-03 with total page 137 pages. Available in PDF, EPUB and Kindle. Book excerpt: This Data Analysis Foundation Courseware enable a Data Analysis Foundation course, providing a comprehensive introduction to data concepts and the essence of data analysis, subsequently delving into the fundamental principles of Data Analysis, such as statistics and probability. Moreover, this course concentrates on extensively used data analysis techniques like regression and a step-by-step guide to executing them. Data Analysis refers to the systematic application of statistical and mathematical techniques to gain insights, explore, and scrutinize data in order to identify patterns and draw meaningful conclusions that assist businesses in making informed decisions based on data. This process typically encompasses various stages, including data collection, exploration, cleansing, pre-processing, and data organization. Frequently, data analysis is an ongoing, iterative procedure wherein data is continuously collected and analyzed simultaneously. There are two primary approaches to data analysis. Quantitative techniques involve working with numerical data and employ statistical measures, percentages, and calculations. These methods utilize algorithms, mathematical analysis tools, and software to manipulate data and reveal concealed business value. For instance, quantitative data analysis is employed to evaluate market data, aiding a company in determining an appropriate price for a new product. Qualitative data analysis entails working with non-numerical data, specifically categorical variables. Qualitative data analysis is also applicable in various business processes, including identifying themes and patterns and addressing research inquiries, aiming to enhance a product.
Book Synopsis Data Analysis Foundation Courseware by : Van Haren Publishing
Download or read book Data Analysis Foundation Courseware written by Van Haren Publishing and published by . This book was released on 2024-05-30 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: ''This Data Analysis Foundation Courseware enable a Data Analysis Foundation course, providing a comprehensive introduction to data concepts and the essence of data analysis, subsequently delving into the fundamental principles of Data Analysis, such as statistics and probability. Moreover, this course concentrates on extensively used data analysis techniques like regression and a step-by-step guide to executing them. Data Analysis refers to the systematic application of statistical and mathematical techniques to gain insights, explore, and scrutinize data in order to identify patterns and draw meaningful conclusions that assist businesses in making informed decisions based on data. This process typically encompasses various stages, including data collection, exploration, cleansing, pre-processing, and data organization. Frequently, data analysis is an ongoing, iterative procedure wherein data is continuously collected and analyzed simultaneously. There are two primary approaches to data analysis. Quantitative techniques involve working with numerical data and employ statistical measures, percentages, and calculations. These methods utilize algorithms, mathematical analysis tools, and software to manipulate data and reveal concealed business value. For instance, quantitative data analysis is employed to evaluate market data, aiding a company in determining an appropriate price for a new product. Qualitative data analysis entails working with non-numerical data, specifically categorical variables. Qualitative data analysis is also applicable in various business processes, including identifying themes and patterns and addressing research inquiries, aiming to enhance a product. ata analysis. Quantitative techniques involve working with numerical data and employ statistical measures, percentages, and calculations. These methods utilize algorithms, mathematical analysis tools, and software to manipulate data and reveal concealed business value. For instance, quantitative data analysis is employed to evaluate market data, aiding a company in determining an appropriate price for a new product. Qualitative data analysis entails working with non-numerical data, specifically categorical variables. Qualitative data analysis is also applicable in various business processes, including identifying themes and patterns and addressing research inquiries, aiming to enhance a product. ata analysis. Quantitative techniques involve working with numerical data and employ statistical measures, percentages, and calculations. These methods utilize algorithms, mathematical analysis tools, and software to manipulate data and reveal concealed business value. For instance, quantitative data analysis is employed to evaluate market data, aiding a company in determining an appropriate price for a new product. Qualitative data analysis entails working with non-numerical data, specifically categorical variables. Qualitative data analysis is also applicable in various business processes, including identifying themes and patterns and addressing research inquiries, aiming to enhance a product. ata analysis. Quantitative techniques involve working with numerical data and employ statistical measures, percentages, and calculations. These methods utilize algorithms, mathematical analysis tools, and software to manipulate data and reveal concealed business value. For instance, quantitative data analysis is employed to evaluate market data, aiding a company in determining an appropriate price for a new product. Qualitative data analysis entails working with non-numerical data, specifically categorical variables. Qualitative data analysis is also applicable in various business processes, including identifying themes and patterns and addressing research inquiries, aiming to enhance a product. value. For instance, quantitative data analysis is employed to evaluate market data, aiding a company in determining an appropriate price for a new product. Qualitative data analysis entails working with non-numerical data, specifically categorical variables. Qualitative data analysis is also applicable in various business processes, including identifying themes and patterns and addressing research inquiries, aiming to enhance a product.
Book Synopsis Foundations of Data Science by : Avrim Blum
Download or read book Foundations of Data Science written by Avrim Blum and published by Cambridge University Press. This book was released on 2020-01-23 with total page 433 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides an introduction to the mathematical and algorithmic foundations of data science, including machine learning, high-dimensional geometry, and analysis of large networks. Topics include the counterintuitive nature of data in high dimensions, important linear algebraic techniques such as singular value decomposition, the theory of random walks and Markov chains, the fundamentals of and important algorithms for machine learning, algorithms and analysis for clustering, probabilistic models for large networks, representation learning including topic modelling and non-negative matrix factorization, wavelets and compressed sensing. Important probabilistic techniques are developed including the law of large numbers, tail inequalities, analysis of random projections, generalization guarantees in machine learning, and moment methods for analysis of phase transitions in large random graphs. Additionally, important structural and complexity measures are discussed such as matrix norms and VC-dimension. This book is suitable for both undergraduate and graduate courses in the design and analysis of algorithms for data.
Book Synopsis VeriSMTM – Foundation Courseware by : Helen Morris
Download or read book VeriSMTM – Foundation Courseware written by Helen Morris and published by Van Haren. This book was released on 2018-01-22 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: Besides the VeriSMTM – Foundation Courseware (ISBN: 9789401802628) publication you are advised to obtain the publication VeriSMTM - A service management approach for the digital age (ISBN: 9789401802406). Contact us at [email protected] to find out more about our Courseware Partnership. This training material covers the syllabus for the VeriSMTM Foundation qualification. The training can be delivered over two days. This courseware is accredited to prepare the student for the VeriSMTM Foundation certification. VeriSMTM Foundation consists of two parts: VeriSMTM Essentials and VeriSMTM Plus , each covering one day of training. Students who already have an (IT) Service Management certificate can benefit from the knowledge they already have. They are the audience for a VeriSMTM Plus training only. When they pass the VeriSMTM Plus exam they receive the VeriSMTM Foundation certificate. Training Providers who want to offer a one day training on service management principles can decide to offer the VeriSMTM Essentials training only. Students who pass the VeriSMTM Essentials exam, receive the VeriSMTM Essentials certificate. If they pass the VeriSMTM Plus exam later, they will automatically receive the VeriSMTM Foundation certificate. The courseware covers the following topics: • The Service Organization (Essentials) • Service culture (Essentials) • People and organizational structure (Essentials) • The VeriSMTM model (both) • Progressive practices (Plus) • Innovative technologies (Plus) VeriSMTM is a holistic, business-oriented approach to Service Management, which helps to make sense of the growing landscape of best practices and how to integrate them to offer value to the consumer. It is an evolution in Service Management thinking, and provides an up-to-date approach, including the latest practices and technological developments, to help organizations in transforming their business to the new reality of the digital age. VeriSMTM is Value-driven, Evolving, Responsive and Integrated Service Management. VeriSMTM is a registered trademark of and owned by IFDC, the International Foundation of Digital Competences.
Book Synopsis Statistical Data Analytics by : Walter W. Piegorsch
Download or read book Statistical Data Analytics written by Walter W. Piegorsch and published by John Wiley & Sons. This book was released on 2015-12-21 with total page 227 pages. Available in PDF, EPUB and Kindle. Book excerpt: Solutions Manual to accompany Statistical Data Analytics: Foundations for Data Mining, Informatics, and Knowledge Discovery A comprehensive introduction to statistical methods for data mining and knowledge discovery. Extensive solutions using actual data (with sample R programming code) are provided, illustrating diverse informatic sources in genomics, biomedicine, ecological remote sensing, astronomy, socioeconomics, marketing, advertising and finance, among many others.
Book Synopsis Learning Data Analytics: 1 Foundations by : Robin Hunt
Download or read book Learning Data Analytics: 1 Foundations written by Robin Hunt and published by . This book was released on 2021 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you interested in pursuing a career in data analytics? In this course, instructor Robin Hunt brings you into the mind of an analyst. She defines and explains foundational concepts, such as how to think about data, how to work with others in different roles to get the data you need, and the tools you need to work with data, such as Excel and Microsoft Access. She introduces you to SQL queries, PowerBI, and more. Robin goes into syntax and explains how to interpret the data you see, find the data you need, and clean the data for effective data work. She explains data governance and how to ask the right questions of different departments to gather the data you need. Robin shows how to work with data, including how to import data, work with flat files such as CSVs, and create datasets for others. Robin goes into what cleaning and modeling mean, as well as how to use Power Query in Excel. She has also added challenge/solution sets in each chapter to help you evaluate your skills.
Book Synopsis EDF Data Literacy Professional Courseware by : Michel Dekker
Download or read book EDF Data Literacy Professional Courseware written by Michel Dekker and published by Van Haren. This book was released on 2023-02-05 with total page 131 pages. Available in PDF, EPUB and Kindle. Book excerpt: In order to leverage data, decision makers and management have to base their decisions on the vast amounts of information being collected and generated nowadays. Understanding data requires a set of skills that are easy to learn, but in general are far from intuitive. None of us are born with the capacity to understand data: it is a human abstract construct, so we all need to learn how to work with it. How data can be leveraged, what the common pitfalls are and how data can often be misinterpreted are all crucial pieces of knowledge for all modern business professionals, particularly those in management. It is a misconception that humans no longer have a role to play and that data can make the decisions for us. However, in the foreseeable future, data-guided decisions will be the norm rather than the exception. The EDF Certification recognizes the awareness and understanding of the components of data literacy and how to foster its adoption and application for the benefit of everybody who needs to make decisions based on data. The EDF Certification is achieved through an exam which demonstrates that a participant: Understands what data is and isn’t; Is aware of the questions that need answered whenever you receive some data; Understands how to summarize data in the correct way; Is aware of the main processes involved from data origins through to usage; Understands what data quality is; Understands how to use data in order to measure performance; Is aware of the impact of our expectations on data analysis; Understands the main human biases involved in data analysis; Is aware of the principal types of data analysis; Understands the impact of context on analysis; Understands how to apply storytelling principles to data arguments.
Book Synopsis Mathematical Foundations for Data Analysis by : Jeff M. Phillips
Download or read book Mathematical Foundations for Data Analysis written by Jeff M. Phillips and published by Springer. This book was released on 2021-04-17 with total page 287 pages. Available in PDF, EPUB and Kindle. Book excerpt: This textbook, suitable for an early undergraduate up to a graduate course, provides an overview of many basic principles and techniques needed for modern data analysis. In particular, this book was designed and written as preparation for students planning to take rigorous Machine Learning and Data Mining courses. It introduces key conceptual tools necessary for data analysis, including concentration of measure and PAC bounds, cross validation, gradient descent, and principal component analysis. It also surveys basic techniques in supervised (regression and classification) and unsupervised learning (dimensionality reduction and clustering) through an accessible, simplified presentation. Students are recommended to have some background in calculus, probability, and linear algebra. Some familiarity with programming and algorithms is useful to understand advanced topics on computational techniques.
Book Synopsis ITIL® 4 Foundation Courseware - English by : Van Haren Learning Solutions a.o.
Download or read book ITIL® 4 Foundation Courseware - English written by Van Haren Learning Solutions a.o. and published by Van Haren. This book was released on 2019-02-28 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: Besides the ITIL® 4 Foundation Courseware - English (ISBN: 978 94 018 0394 6) publication you are advised to obtain the ITIL® 4 - A Pocket Guide (ISBN: 978 94 018 0439 4). The course is designed as an introduction to ITIL 4 and enables you to understand a new way to look at IT Service Management through a Service Value System (SVS). ITIL 4 provides an end-to-end picture of what means to contribute to business value, and also integrates concepts from models such as Lean IT, Agile and DevOps. This course is for those who are involved in the delivery of IT services and need an understanding of best practice in IT Service Management. Student must pass a 60 minute, 40 question closed book multiple choice, examination with a passing score of 65% in order to receive this certification. You can write the exam at any time and at any place after the course. The test is done via your own computer proctored via webcam. Candidates wishing to be trained and pass the exam for this qualification would be recommended to have a general awareness of IT and appreciation of their own business environment. You’ll learn: • Understand the key concepts of service management • Understand how the ITIL guiding principles can help an organization adopt and adapt service management • Understand the four dimensions of service management • Understand the purpose and components of the ITIL service value system • Understand the activities of the service value chain, and how they interconnect • Know the purpose and key terms of 18 ITIL practices • Understand 7 ITIL practices ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. This product is only for courseware partners, affiliates or designated students. Any course should always include an exam.
Book Synopsis BiSL Foundation Courseware - English by : Frank Outvorst
Download or read book BiSL Foundation Courseware - English written by Frank Outvorst and published by Van Haren. This book was released on 2024-03-15 with total page 249 pages. Available in PDF, EPUB and Kindle. Book excerpt: BiSL®, Business Information Services Library, is the framework for business information management. Since the introduction of BiSL, the model has become the standard in Business Information Management (BIM). BiSL offers a structure and guideline for BIM. BiSL establishes connections between operational information management and strategic information management and provides tools for the (further) professionalization of business information management. All these topics are covered in this training material, which supports the preparation for various official BiSL exams such as those of APMG-international (BiSL Foundation), EXIN (Business information management) and Van Haren Certify (BiSL Foundation). The BiSL Foundation exam. In combination with the explanations of the training materials by your instructor, you can prepare optimally for the exam. This training addresses the principles of BiSL and the process framework defined by BiSL. The principles and the framework as a whole, the executive processes (divided into usage management, functionality management, and connecting processes), the controlling processes, and the directive processes are discussed. There is ample opportunity for the exchange of experiences, always returning to the theory. The courseware consists of: handouts, exercises, articles, and a practice exam.Target audience: information management, functional management employees, and IT professionals who want to better understand the demand side.The presentations explain the theory. With the practice assignments, you can further familiarize yourself with the material during the training. The questions of the practice exam give an insight into what you can expect on the exam. This training material fully aligns with the publication BiSL, a framework for business information management. The following updates have been included in this courseware. A new process has been described: Operational chain alignment. The arrangement of the processes in the controlling layer has changed. More attention is paid to topics such as Big Data, Cloud, security, and chains. Attention is given to several other frameworks, models, and standards. The position and context of business information management are more clearly described. Compared to the previous edition of this training material, adjustments have been made only on the necessary substantive points, ensuring alignment with the new edition of the framework. In terms of structure/composition, both of the course content and of the various assignments and exercises, the course material has remained unchanged.
Book Synopsis Statistical Data Analytics by : Walter W. Piegorsch
Download or read book Statistical Data Analytics written by Walter W. Piegorsch and published by John Wiley & Sons. This book was released on 2015-08-17 with total page 82 pages. Available in PDF, EPUB and Kindle. Book excerpt: Statistical Data Analytics Statistical Data Analytics Foundations for Data Mining, Informatics, and Knowledge Discovery A comprehensive introduction to statistical methods for data mining and knowledge discovery Applications of data mining and ‘big data’ increasingly take center stage in our modern, knowledge-driven society, supported by advances in computing power, automated data acquisition, social media development and interactive, linkable internet software. This book presents a coherent, technical introduction to modern statistical learning and analytics, starting from the core foundations of statistics and probability. It includes an overview of probability and statistical distributions, basics of data manipulation and visualization, and the central components of standard statistical inferences. The majority of the text extends beyond these introductory topics, however, to supervised learning in linear regression, generalized linear models, and classification analytics. Finally, unsupervised learning via dimension reduction, cluster analysis, and market basket analysis are introduced. Extensive examples using actual data (with sample R programming code) are provided, illustrating diverse informatic sources in genomics, biomedicine, ecological remote sensing, astronomy, socioeconomics, marketing, advertising and finance, among many others. Statistical Data Analytics: Focuses on methods critically used in data mining and statistical informatics. Coherently describes the methods at an introductory level, with extensions to selected intermediate and advanced techniques. Provides informative, technical details for the highlighted methods. Employs the open-source R language as the computational vehicle – along with its burgeoning collection of online packages – to illustrate many of the analyses contained in the book. Concludes each chapter with a range of interesting and challenging homework exercises using actual data from a variety of informatic application areas. This book will appeal as a classroom or training text to intermediate and advanced undergraduates, and to beginning graduate students, with sufficient background in calculus and matrix algebra. It will also serve as a source-book on the foundations of statistical informatics and data analytics to practitioners who regularly apply statistical learning to their modern data.
Book Synopsis Theoretical Foundations of Functional Data Analysis, with an Introduction to Linear Operators by : Tailen Hsing
Download or read book Theoretical Foundations of Functional Data Analysis, with an Introduction to Linear Operators written by Tailen Hsing and published by John Wiley & Sons. This book was released on 2015-05-06 with total page 363 pages. Available in PDF, EPUB and Kindle. Book excerpt: Theoretical Foundations of Functional Data Analysis, with an Introduction to Linear Operators provides a uniquely broad compendium of the key mathematical concepts and results that are relevant for the theoretical development of functional data analysis (FDA). The self–contained treatment of selected topics of functional analysis and operator theory includes reproducing kernel Hilbert spaces, singular value decomposition of compact operators on Hilbert spaces and perturbation theory for both self–adjoint and non self–adjoint operators. The probabilistic foundation for FDA is described from the perspective of random elements in Hilbert spaces as well as from the viewpoint of continuous time stochastic processes. Nonparametric estimation approaches including kernel and regularized smoothing are also introduced. These tools are then used to investigate the properties of estimators for the mean element, covariance operators, principal components, regression function and canonical correlations. A general treatment of canonical correlations in Hilbert spaces naturally leads to FDA formulations of factor analysis, regression, MANOVA and discriminant analysis. This book will provide a valuable reference for statisticians and other researchers interested in developing or understanding the mathematical aspects of FDA. It is also suitable for a graduate level special topics course.
Book Synopsis ITAMOrg® IT Asset Management Foundation Courseware by : Jan Øberg
Download or read book ITAMOrg® IT Asset Management Foundation Courseware written by Jan Øberg and published by Van Haren. This book was released on 2020-09-17 with total page 353 pages. Available in PDF, EPUB and Kindle. Book excerpt: ITAMOrg® IT Asset Management Foundation Certifications is suitable for individuals wanting to demonstrate they have achieved sufficient understanding of how to apply and tailor the ITAM practices. Changing business practices, the introduction of new technologies, combined with customer and stakeholder feedback led to the need for understanding ITAM disciplines. The ITAMOrg guidance will be easier to navigate and understand the ITAM practical in its approach. The Foundation exam with a fundamental understanding of the ITAM elements and equips the participant to focus on the practical skills to apply ITAM practices. Key benefits: • ITAM can be successfully applied to any sized organisation, and professional role • ITAM leverages off the real-life expertise of the global ITAMOrg community, offering a overview of the ITAM disciplines and IT Asset areas to be controlled. • The exams highlight real world applications that equip professionals for success in IT Asset Management This Courseware is suited for the ITAMOrg® 2020 Foundation exam. There is also a sample exam added of the ITAMOrg® 2020 Foundation in case the participant prefers to refresh its knowledge. The Exam is delivered in English.
Download or read book Data Smart written by John W. Foreman and published by John Wiley & Sons. This book was released on 2013-10-31 with total page 432 pages. Available in PDF, EPUB and Kindle. Book excerpt: Data Science gets thrown around in the press like it'smagic. Major retailers are predicting everything from when theircustomers are pregnant to when they want a new pair of ChuckTaylors. It's a brave new world where seemingly meaningless datacan be transformed into valuable insight to drive smart businessdecisions. But how does one exactly do data science? Do you have to hireone of these priests of the dark arts, the "data scientist," toextract this gold from your data? Nope. Data science is little more than using straight-forward steps toprocess raw data into actionable insight. And in DataSmart, author and data scientist John Foreman will show you howthat's done within the familiar environment of aspreadsheet. Why a spreadsheet? It's comfortable! You get to look at the dataevery step of the way, building confidence as you learn the tricksof the trade. Plus, spreadsheets are a vendor-neutral place tolearn data science without the hype. But don't let the Excel sheets fool you. This is a book forthose serious about learning the analytic techniques, the math andthe magic, behind big data. Each chapter will cover a different technique in aspreadsheet so you can follow along: Mathematical optimization, including non-linear programming andgenetic algorithms Clustering via k-means, spherical k-means, and graphmodularity Data mining in graphs, such as outlier detection Supervised AI through logistic regression, ensemble models, andbag-of-words models Forecasting, seasonal adjustments, and prediction intervalsthrough monte carlo simulation Moving from spreadsheets into the R programming language You get your hands dirty as you work alongside John through eachtechnique. But never fear, the topics are readily applicable andthe author laces humor throughout. You'll even learnwhat a dead squirrel has to do with optimization modeling, whichyou no doubt are dying to know.
Book Synopsis Data Analytics Basics by : Simplilearn
Download or read book Data Analytics Basics written by Simplilearn and published by IndraStra Whitepapers. This book was released on 2020-12-14 with total page 25 pages. Available in PDF, EPUB and Kindle. Book excerpt: Data analytics is increasingly becoming a key element in shaping a company’s business strategy. Today, data influences every decision made by an organization, and this is driving the wide-scale adoption of data analytics, including machine learning technologies and artificial intelligence solutions. The heightened focus is propelling a surge in data analytics spending, reflected in various studies conducted by leading market research firms. The field of data analytics offers some amazing salaries and is not only the hottest IT job, but it is also one of the best-paying jobs in the world. This guide aims at providing the readers with everything they need to know about the data analytics field, basic terminologies, key concepts, real-life use cases, skills you must master in order to scale up your career, and training and certifications you might need to reach your dream job.
Book Synopsis Teaching Data Analytics by : Susan A Vowels
Download or read book Teaching Data Analytics written by Susan A Vowels and published by CRC Press. This book was released on 2019-06-17 with total page 202 pages. Available in PDF, EPUB and Kindle. Book excerpt: The need for analytics skills is a source of the burgeoning growth in the number of analytics and decision science programs in higher education developed to feed the need for capable employees in this area. The very size and continuing growth of this need means that there is still space for new program development. Schools wishing to pursue business analytics programs intentionally assess the maturity level of their programs and take steps to close the gap. Teaching Data Analytics: Pedagogy and Program Design is a reference for faculty and administrators seeking direction about adding or enhancing analytics offerings at their institutions. It provides guidance by examining best practices from the perspectives of faculty and practitioners. By emphasizing the connection of data analytics to organizational success, it reviews the position of analytics and decision science programs in higher education, and to review the critical connection between this area of study and career opportunities. The book features: A variety of perspectives ranging from the scholarly theoretical to the practitioner applied An in-depth look into a wide breadth of skills from closely technology-focused to robustly soft human connection skills Resources for existing faculty to acquire and maintain additional analytics-relevant skills that can enrich their current course offerings. Acknowledging the dichotomy between data analytics and data science, this book emphasizes data analytics rather than data science, although the book does touch upon the data science realm. Starting with industry perspectives, the book covers the applied world of data analytics, covering necessary skills and applications, as well as developing compelling visualizations. It then dives into pedagogical and program design approaches in data analytics education and concludes with ideas for program design tactics. This reference is a launching point for discussions about how to connect industry’s need for skilled data analysts to higher education’s need to design a rigorous curriculum that promotes student critical thinking, communication, and ethical skills. It also provides insight into adding new elements to existing data analytics courses and for taking the next step in adding data analytics offerings, whether it be incorporating additional analytics assignments into existing courses, offering one course designed for undergraduates, or an integrated program designed for graduate students.
Book Synopsis Experience Management and XLA® Foundation Courseware by : XLS Institute
Download or read book Experience Management and XLA® Foundation Courseware written by XLS Institute and published by Van Haren. This book was released on 2024-01-22 with total page 149 pages. Available in PDF, EPUB and Kindle. Book excerpt: Enhance your expertise in customer experience management with our two-day certified Experience Management (XM) and Xperience Level Agreement (XLA®) Foundation courseware. Tailored for professionals, this training offers an in-depth exploration of the XM and XLA® concepts, blending theoretical insights with practical applications. Elevate your organization's customer experience with the XM and XLA® Foundation course. This two-day training, followed by a multiple-choice exam, offers a comprehensive introduction to Experience Management (XM) and Xperience Level Agreement (XLA®). Ideal for professionals like Service and Experience Managers, and Support professionals, it focuses on improving end-user experience and business impact using XM and XLA® methods. The course covers the fundamentals of XM and XLA, practical implementation skills, and includes both theoretical lessons and group assignments. Successful completion awards an XM and XLA® Foundation certificate, affirming your proficiency in these crucial business strategies. Participants of this course will: Deepen their understanding of improving customer experiences. Explore the significance of XM and XLA in business. Develop practical skills to apply XM and XLA frameworks effectively.
