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Author : Daniel J. I. Murphy
Publisher : Gower Publishing Company, Limited
ISBN 13 :
Total Pages : 296 pages
Book Rating : 4.:/5 (321 download)
Download or read book Customers and Thieves written by Daniel J. I. Murphy and published by Gower Publishing Company, Limited. This book was released on 1986 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Travis McDade
Publisher : Oxford University Press, USA
ISBN 13 : 0190239719
Total Pages : 229 pages
Book Rating : 4.1/5 (92 download)
Download or read book Thieves of Book Row written by Travis McDade and published by Oxford University Press, USA. This book was released on 2015-08-06 with total page 229 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Thieves of Book Row, Travis McDade tells the gripping tale of the worst book-theft ring in American history, and the intrepid detective who brought it down. Both a fast-paced, true-life thriller, Thieves of Book Row provides a fascinating look at the history of crime and literary culture.
Author : Paul Todd
Publisher : Dorrance Publishing
ISBN 13 : 1434993787
Total Pages : 88 pages
Book Rating : 4.4/5 (349 download)
Download or read book Industry of Thieves written by Paul Todd and published by Dorrance Publishing. This book was released on 2009-08 with total page 88 pages. Available in PDF, EPUB and Kindle. Book excerpt: "There is a very greedy industry in this country called Freight Brokers, most people do not know exists, but they effect the stability of our entire economy. This unregulated industry is intentionally ripping off every American consumer and business in this country, causing the price of everything we buy to increase under a blanket of lies then pass blame to the oil industry. This book introduces and exposes an industry within this nation that is partly responsible for this nations hard economic times and empowers the reader with the knowledge to save every family in this country between $100 - $400 every month. This book gives various real-world examples that will floor the reader, yet provide reason why every product and raw material cost so much in the United States, yet proves that if these costs were saved, businesses overhead would significantly decrease which saves millions of jobs, home-owners would have enough to pay mortgages, and the auto industry can be saved."--Cover.
Author : Tammy C. Whitlock
Publisher : Routledge
ISBN 13 : 1351947567
Total Pages : 277 pages
Book Rating : 4.3/5 (519 download)
Download or read book Crime, Gender and Consumer Culture in Nineteenth-Century England written by Tammy C. Whitlock and published by Routledge. This book was released on 2016-12-05 with total page 277 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whilst the actual origins of English consumer culture are a source of much debate, it is clear that the nineteenth century witnessed a revolution in retailing and consumption. Mass production of goods, improved transport facilities and more sophisticated sales techniques brought consumerism to the masses on a scale previously unimaginable. Yet with this new consumerism came new problems and challenges. Focusing on retailing in nineteenth-century Britain, this book traces the expansion of commodity culture and a mass consumer orientated market, and explores the wider social and cultural implications this had for society. Using trial records, advertisements, newspaper reports, literature, and popular ballads, it analyses the rise, criticism, and entrenchment of consumerism by looking at retail changes around the period 1800-1880 and society's responses to them. By viewing this in the context of what had gone before Professor Whitlock emphasizes the key role women played in this evolution, and argues that the dazzling new world of consumption had beginnings that predate the later English, French and American department store cultures. It also challenges the view that women were helpless consumers manipulated by merchants' use of colour, light and display into excessive purchases, or even driven by their desires into acts of theft. With its interdisciplinary approach drawing on social and economic history, gender studies, cultural studies and the history of crime, this study asks fascinating questions regarding the nature of consumer culture and how society reacts to the challenges this creates.
Author : James B. Stewart
Publisher : Simon and Schuster
ISBN 13 : 1439126208
Total Pages : 614 pages
Book Rating : 4.4/5 (391 download)
Download or read book Den of Thieves written by James B. Stewart and published by Simon and Schuster. This book was released on 2012-11-20 with total page 614 pages. Available in PDF, EPUB and Kindle. Book excerpt: A #1 bestseller from coast to coast, Den of Thieves tells the full story of the insider-trading scandal that nearly destroyed Wall Street, the men who pulled it off, and the chase that finally brought them to justice. Pulitzer Prize–winner James B. Stewart shows for the first time how four of the eighties’ biggest names on Wall Street—Michael Milken, Ivan Boesky, Martin Siegel, and Dennis Levine—created the greatest insider-trading ring in financial history and almost walked away with billions, until a team of downtrodden detectives triumphed over some of America’s most expensive lawyers to bring this powerful quartet to justice. Based on secret grand jury transcripts, interviews, and actual trading records, and containing explosive new revelations about Michael Milken and Ivan Boesky, Den of Thieves weaves all the facts into an unforgettable narrative—a portrait of human nature, big business, and crime of unparalleled proportions.
Author : David Lewis
Publisher :
ISBN 13 : 9781431403707
Total Pages : 318 pages
Book Rating : 4.4/5 (37 download)
Download or read book Thieves at the Dinner Table written by David Lewis and published by . This book was released on 2012 with total page 318 pages. Available in PDF, EPUB and Kindle. Book excerpt: The competition commission (together with the Competition Tribunal) is one of the success stories of the new, democratic South Africa, an institution that has won respect and admiration for its fearless, professional regulation of the market in the interests of the consumer and the citizen.
Author : Anders Rydell
Publisher : Penguin
ISBN 13 : 0735221235
Total Pages : 370 pages
Book Rating : 4.7/5 (352 download)
Download or read book The Book Thieves written by Anders Rydell and published by Penguin. This book was released on 2018-02-06 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: "A chilling reminder of Hitler’s twisted power." —BBC For readers of The Monuments Men and The Hare with Amber Eyes, the story of the Nazis' systematic pillaging of Europe's libraries, and the small team of heroic librarians now working to return the stolen books to their rightful owners. While the Nazi party was being condemned by much of the world for burning books, they were already hard at work perpetrating an even greater literary crime. Through extensive new research that included records saved by the Monuments Men themselves—Anders Rydell tells the untold story of Nazi book theft, as he himself joins the effort to return the stolen books. When the Nazi soldiers ransacked Europe’s libraries and bookshops, large and small, the books they stole were not burned. Instead, the Nazis began to compile a library of their own that they could use to wage an intellectual war on literature and history. In this secret war, the libraries of Jews, Communists, Liberal politicians, LGBT activists, Catholics, Freemasons, and many other opposition groups were appropriated for Nazi research, and used as an intellectual weapon against their owners. But when the war was over, most of the books were never returned. Instead many found their way into the public library system, where they remain to this day. Now, Rydell finds himself entrusted with one of these stolen volumes, setting out to return it to its rightful owner. It was passed to him by the small team of heroic librarians who have begun the monumental task of combing through Berlin’s public libraries to identify the looted books and reunite them with the families of their original owners. For those who lost relatives in the Holocaust, these books are often the only remaining possession of their relatives they have ever held. And as Rydell travels to return the volume he was given, he shows just how much a single book can mean to those who own it.
Author : Robert E. Hinson
Publisher : IAP
ISBN 13 : 1641136871
Total Pages : 262 pages
Book Rating : 4.6/5 (411 download)
Download or read book Customer Service Essentials written by Robert E. Hinson and published by IAP. This book was released on 2019-08-01 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: Customer Service Essentials is a must-read and a definitive source of information on effective management of customer service in Africa and beyond. Leveraging on unique concepts and practices developed in the field of customer service management, this book uses case studies and vignettes to reinforce learnings, drawing parallels to real life experiences. The book is a valuable resource for individuals and organizations, in the quest to achieve excellent customer service, increased productivity and enhanced employee satisfaction. It explores the practical challenges of customer service in Africa, examines critical success factors and provides guidelines for effective customer engagement in this evolving highly networked digital era. Policy makers, directors, managers and students will gain valuable and actionable insights on service management as they navigate the chapters. Praise for Customer Service Essentials: Lessons for Africa and Beyond "This book captures service excellence by detailing out in a most explicit manner essential services dynamics of Responsiveness, Accessibility, Tangibles, Empathy and Reliability. I highly recommend it!" Esi Elliot Assistant Professor, Marketing Suffolk University, Boston, MA "I am very impressed with this book and excited to see the topics being discussed in the Chapters are geared toward quality customer service in Africa. All the chapters are superbly written, relevant to the African context and above all, the authors cover incredibly interesting topics and support them with pertinent cases. Bringing together such fine minds in the field, this book is useful and a must for anyone serious about customer service, service branding and the need to respect the customer." Charles Blankson Professor of Marketing College of Business University of North Texas "Hinson and colleagues have skillfully put together a useful collection of new perspectives on modern customer service essentials with an African and global perspective. This is a highly recommended text for students and practitioners." Ellis L.C. Osabutey Reader Roehampton University Business School United Kingdom
Download or read book CSO written by and published by . This book was released on 2003-10 with total page 88 pages. Available in PDF, EPUB and Kindle. Book excerpt: The business to business trade publication for information and physical Security professionals.
Author : Paul Dorrian
Publisher : Penguin Random House South Africa
ISBN 13 : 141520361X
Total Pages : 189 pages
Book Rating : 4.4/5 (152 download)
Download or read book Dancing with the Customer written by Paul Dorrian and published by Penguin Random House South Africa. This book was released on 2011-06-27 with total page 189 pages. Available in PDF, EPUB and Kindle. Book excerpt: We are at a defining moment in thinking about competitiveness. Customer service is no longer an extension of business. It is the core of it. Nor is rendering good service sufficient. The global economy is heaving sea and if you don't attain supremacy in customer service you may find yourself drowning. However, if you follow the 101 practical lessons in this book your business will take a quantum leap.
Author : Christopher K. Andrews
Publisher : Rowman & Littlefield
ISBN 13 : 1498543790
Total Pages : 207 pages
Book Rating : 4.4/5 (985 download)
Download or read book The Overworked Consumer written by Christopher K. Andrews and published by Rowman & Littlefield. This book was released on 2018-12-11 with total page 207 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Overworked Consumer examines how the growing use of self-service technology in the U.S. economy has contributed to Americans’ feelings of busyness and overwork by asking them to perform a variety of tasks in work-like settings for free. Focusing on the adoption of self-checkout lanes in the retail food industry, the book describes how self-service technology is changing the meaning of service in an economy where the boundaries between work and leisure are becoming increasingly blurred. Are big businesses simply being cheap and lazy, preferring to automate and outsource work to unpaid consumers instead of raising wages, or is self-service and its do-it-yourself ethos a response to consumers’ demands for faster, easier ways of buying goods and services? And what exactly are shoppers getting when they go through the self-checkout lane? Is it really faster than the cashier lane or just another illusory speed-up meant to distract them from the realization that they are performing unpaid work, unwitting participants in a new retail experiment whose roots can be traced back to the very invention of the modern supermarket? And what about the effect on jobs; is this the end of the checkout line for cashiers and similar forms of work, or are such anxieties over automation overstated? To answer these questions, the author takes readers inside SuperFood, a regional supermarket chain, drawing upon extensive interviews with managers, staff, and customers as well as an array of examples, retail studies, and statistics to separate fact from fiction and figure out what is actually happening in stores. Concluding with a cautionary tale of two grocers, the author suggests the future of retailing is still undetermined, meaning shoppers still have time to decide whether or not they really want to “do-it-yourself”. Caveat emptor.
Author : Roy Grutman
Publisher : Simon & Schuster
ISBN 13 :
Total Pages : 232 pages
Book Rating : 4.F/5 ( download)
Download or read book Lawyers and Thieves written by Roy Grutman and published by Simon & Schuster. This book was released on 1990 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: Grutman gives readers a rollicking behind-the-scenes tour of American law--and a scathing indictment of its frequent excesses.
Author : Darrell J. Steffensmeier
Publisher : Routledge
ISBN 13 : 1351526863
Total Pages : 415 pages
Book Rating : 4.3/5 (515 download)
Download or read book Confessions of a Dying Thief written by Darrell J. Steffensmeier and published by Routledge. This book was released on 2017-07-12 with total page 415 pages. Available in PDF, EPUB and Kindle. Book excerpt: *Recipient of the American Society of Criminology's 2006 Michael J. Hindelang Award for a book, published within the past three calendar years, that is "the most outstanding contribution to research in criminology." *Nominated for the 2007 Outstanding Book Award of the Academy of Criminal Justice Sciences. Sam Goodman, was a long-time thief, fence, and quasi-legitimate businessman. He had a criminal career that spanned fifty years, beginning in his mid-teens and ending with his death when he was in his mid-sixties. Confessions of a Dying Thief is an in-depth ethnographic study of Sam and his world based on continuous contact with him for many years, on multiple interviews with his network of associates in crime and business, and on a series of interviews with him shortly before he died. The book updates and greatly expands the case study of Sam Goodman's fencing activity found in Steffensmeier's award-winning 1986 book The Fence: In the Shadow of Two Worlds. It combines Sam's colorful narrative accounts with substantive commentary by the authors to provide a more nuanced portrayal of criminal careers, illegal enterprise, and the broad landscape comprising the entity called "crime." To more fully understand pathways into and out of crime as well as the social organization of illegal enterprise, the authors propose an integrative learning-opportunity-commitment framework that combines differential association/social learning theory and an extended conceptualization of criminal opportunity with a three-fold theory of commitment to crime. This framework offers an integrated and more complete way of understanding mechanisms that underlie criminal offending and criminal careers. It also recognizes the complexity and scope of the criminal landscape and its embeddedness in the fabric of the larger society, including its criminal justice system. Sam's illness and death are a sobering backdrop th
Author : Sam Goodman Darrell J. Steffensmeier Jeffery T. Ulmer
Publisher : Transaction Publishers
ISBN 13 : 0202365050
Total Pages : 415 pages
Book Rating : 4.2/5 (23 download)
Download or read book Confessions of A Dying Thief written by Sam Goodman Darrell J. Steffensmeier Jeffery T. Ulmer and published by Transaction Publishers. This book was released on with total page 415 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Darrell J. Steffensmeier
Publisher : Rowman & Littlefield
ISBN 13 : 9780847674954
Total Pages : 312 pages
Book Rating : 4.6/5 (749 download)
Download or read book The Fence written by Darrell J. Steffensmeier and published by Rowman & Littlefield. This book was released on 1986 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is based on the experiences of a dealer in stolen goods (alias 'Sam Goodman'), whose history serves as a model for understanding the role that fences play in today's society. Steffensmeier provides a detailed analysis of how a fence develops relationships with thieves, customers, and other fences, how prices are set and negotiated, the profits derived, and the skills required for the job, and the meaning and rewards of fencing. Steffensmeier relates the potential consequences: the events surrounding Sam's eventual arrest and conviction for receiving stolen property. Sociologists, criminologists, law enforcement officers, and public policy makers will find this an book enlightening and engaging portrayal of the criminal career.
Author : Sarah Chayes
Publisher : W. W. Norton & Company
ISBN 13 : 0393246531
Total Pages : 249 pages
Book Rating : 4.3/5 (932 download)
Download or read book Thieves of State: Why Corruption Threatens Global Security written by Sarah Chayes and published by W. W. Norton & Company. This book was released on 2015-01-19 with total page 249 pages. Available in PDF, EPUB and Kindle. Book excerpt: Winner of the 2015 Los Angeles Times Book Prize for Current Interest. "I can’t imagine a more important book for our time." —Sebastian Junger The world is blowing up. Every day a new blaze seems to ignite: the bloody implosion of Iraq and Syria; the East-West standoff in Ukraine; abducted schoolgirls in Nigeria. Is there some thread tying these frightening international security crises together? In a riveting account that weaves history with fast-moving reportage and insider accounts from the Afghanistan war, Sarah Chayes identifies the unexpected link: corruption. Since the late 1990s, corruption has reached such an extent that some governments resemble glorified criminal gangs, bent solely on their own enrichment. These kleptocrats drive indignant populations to extremes—ranging from revolution to militant puritanical religion. Chayes plunges readers into some of the most venal environments on earth and examines what emerges: Afghans returning to the Taliban, Egyptians overthrowing the Mubarak government (but also redesigning Al-Qaeda), and Nigerians embracing both radical evangelical Christianity and the Islamist terror group Boko Haram. In many such places, rigid moral codes are put forth as an antidote to the collapse of public integrity. The pattern, moreover, pervades history. Through deep archival research, Chayes reveals that canonical political thinkers such as John Locke and Machiavelli, as well as the great medieval Islamic statesman Nizam al-Mulk, all named corruption as a threat to the realm. In a thrilling argument connecting the Protestant Reformation to the Arab Spring, Thieves of State presents a powerful new way to understand global extremism. And it makes a compelling case that we must confront corruption, for it is a cause—not a result—of global instability.
Author : United States. Congress. House. Committee on Energy and Commerce. Subcommittee on Commerce, Manufacturing, and Trade
Publisher :
ISBN 13 :
Total Pages : 140 pages
Book Rating : 4.:/5 (319 download)
Download or read book The Threat of Data Theft to American Consumers written by United States. Congress. House. Committee on Energy and Commerce. Subcommittee on Commerce, Manufacturing, and Trade and published by . This book was released on 2011 with total page 140 pages. Available in PDF, EPUB and Kindle. Book excerpt:
