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Customer Service Officer Diploma City Of London College Of Economics 3 Months 100 Online Self Paced
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Author :City of London College of Economics Publisher :City of London College of Economics ISBN 13 : Total Pages :415 pages Book Rating :4./5 ( download)
Book Synopsis Customer Service Officer Diploma - City of London College of Economics - 3 months - 100% online / self-paced by : City of London College of Economics
Download or read book Customer Service Officer Diploma - City of London College of Economics - 3 months - 100% online / self-paced written by City of London College of Economics and published by City of London College of Economics. This book was released on with total page 415 pages. Available in PDF, EPUB and Kindle. Book excerpt: Overview Want to get hired as a customer service officer or work as a freelancer and advise companies? Good customer service is hard to find. Content - Creating the customer-centric organization - Take it from the top: Service management - Keeping your customers: Simple actions, significant payoffs - Road blocks: When the going gets through - Working in a wired world: Customer service on the web - Don’ts of customer service - Tips for constructive conflict with co-workers - Ways to get better service as a customer Duration 3 months Assessment The assessment will take place on the basis of one assignment at the end of the course. Tell us when you feel ready to take the exam and we’ll send you the assignment questions. Study material The study material will be provided in separate files by email / download link.
Author :City of London College of Economics Publisher :City of London College of Economics ISBN 13 : Total Pages :185 pages Book Rating :4./5 ( download)
Book Synopsis Customer Relationship Manager Diploma - City of London College of Economics - 3 months - 100% online / self-paced by : City of London College of Economics
Download or read book Customer Relationship Manager Diploma - City of London College of Economics - 3 months - 100% online / self-paced written by City of London College of Economics and published by City of London College of Economics. This book was released on with total page 185 pages. Available in PDF, EPUB and Kindle. Book excerpt: Overview In this diploma course you will learn how to deal with customer issues best. Content - CRM Success Factors - The Customer Service/Sales Profile - Managing Your Customer Service/Sales Profile - Choosing Your CRM Strategy - Managing and Sharing Customer Data - Tools for Capturing Customer Information - Service-Level Agreements - E-Commerce: Customer Relationship on the Internet - Managing Relationships Through Conflict - Fighting Complacency: The “Seven-Year Itch” - Resetting Your CRM Strategy Duration 3 months Assessment The assessment will take place on the basis of one assignment at the end of the course. Tell us when youfeel ready to take the exam and we’ll send you the assign- ment questions. Study material The study material will be provided in separate files by email / download link.
Author :City of London College of Economics Publisher :City of London College of Economics ISBN 13 : Total Pages :385 pages Book Rating :4./5 ( download)
Book Synopsis Real Estate Agent Diploma - City of London College of Economics - 3 months - 100% online / self-paced by : City of London College of Economics
Download or read book Real Estate Agent Diploma - City of London College of Economics - 3 months - 100% online / self-paced written by City of London College of Economics and published by City of London College of Economics. This book was released on with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt: Overview Do you want to make $100,000+ per year? In any marketplace, a real estate agent has the opportunity to create hundreds of thousands of dollars in income. An agent’s income is especially significant when viewed against the capital investment required by the business. Most agents need as little as $2,000 to start up their practices. Compare that to any other business and you’ll find that most involve sizeable investments and burdensome loans to buy equipment, lease space, create marketing pieces, develop business strategies, and hire employees — all to achieve what is usually a smaller net profit than what a real estate agent can achieve in the first few years. It’s almost too good to be true! This course will provide you with all the knowledge you need to become a successful real estate agent. This specialist course is about acquiring sales skills, marketing skills, time-management skills, people skills, and business skills. It’s about gaining more respect, achieving more recognition, making more money, and closing more sales. It’s a guide that helps you achieve the goals and dreams that you have for yourself and your family. You will be taught the “real stuff” that works and is laid out in a hands-on, step-by-step format. You can also find time-tested scripts in most sales-oriented chapters. The scripts are designed to move prospects and clients to do more business with you. (If you’re a junior member of the grammar police, you may find that some don’t perfectly align with your expectation of the English language. The objective of sales scripts, though, is not perfect sentence structure but rather maximum persuasion of the prospect or client.) Content - Acquiring the keys to Real Estate Success - Prospecting for Buyers and Sellers - Developing a Winning Sales Strategy - Running a Successful Real Estate Business - ten tools that are essential for any real estate agent’s success - how to avoid the ten big real estate sales mistakes etc. Duration 3 months Assessment The assessment will take place on the basis of one assignment at the end of the course. Tell us when youfeel ready to take the exam and we’ll send you the assign- ment questions. Study material The study material will be provided in separate files by email / download link.
Author :City of London College of Economics Publisher :City of London College of Economics ISBN 13 : Total Pages :414 pages Book Rating :4./5 ( download)
Book Synopsis Diploma in Web Marketing - City of London College of Economics - 3 months - 100% online / self-paced by : City of London College of Economics
Download or read book Diploma in Web Marketing - City of London College of Economics - 3 months - 100% online / self-paced written by City of London College of Economics and published by City of London College of Economics. This book was released on with total page 414 pages. Available in PDF, EPUB and Kindle. Book excerpt: Overview With the knowledge of this diploma course, you will be able to get the best results on the web that can be expected. Content - Taking Your Marketing to the Web - Planning for Web Marketing - Taking the First Steps to Your Online Presence - Producing a Successful Business Web Site - Creating a Marketing-Effective Storefront - Pulling Repeat Visitors with Onsite Marketing Techniques - Marketing with Online Buzz - The Art of E-Mail Marketing - Staying Ahead of the Online Marketing Wave - Mastering the Secrets of Search Engines - Marketing with Pay Per Click Ads - Marketing with Paid Online Advertising - Capturing Customers with New Technology - Improving Results with Web Analytics - Staying Out of Legal Trouble - The Keys to Maintaining Your Web Presence - Ten Free Ways to Market Your Web Site - Ten Most Common Mistakes of Web Marketing - Ten Tips for Tired Sites Duration 3 months Assessment The assessment will take place on the basis of one assignment at the end of the course. Tell us when you feel ready to take the exam and we’ll send you the assignment questions. Study material The study material will be provided in separate files by email / download link.
Author :City of London College of Economics Publisher :City of London College of Economics ISBN 13 : Total Pages :459 pages Book Rating :4./5 ( download)
Book Synopsis High Performance Coach Diploma - City of London College of Economics - 3 months - 100% online / self-paced by : City of London College of Economics
Download or read book High Performance Coach Diploma - City of London College of Economics - 3 months - 100% online / self-paced written by City of London College of Economics and published by City of London College of Economics. This book was released on with total page 459 pages. Available in PDF, EPUB and Kindle. Book excerpt: Overview If you want to learn how to help clients in achieving a specific personal or professional goal by providing training and guidance, then this course if for you. In this diploma course you will learn several kinds of coaching approaches, such as “The Psychodynamic Approach”, “The Cognitive behavioural Approach”, “The NLP Approach” as well as others to become a professional coach. The study material has been written by leading international authors, each chapter of the book makes explicit links between theory and practice, with questions and case studies facilitating further reflection on the topic. Content There are three parts you have to deal with: - Part 1 explores the theoretical traditions underpinning coaching, such as cognitive-behavioural, gestalt and existential. - Part 2 covers applied contexts, formats or types of coaching, such as developmental, life, executive, peer, team and career coaching. - Part 3 focuses on professional issues that impact on the coach, such as ethics, supervision, continuing professional development, standards and mental health issues. Duration 3 months Assessment The assessment will take place on the basis of one assignment at the end of the course. Tell us when you feel ready to take the exam and we’ll send you the assignment questions. Study material The study material will be provided in separate files by email / download link.
Author :City of London College of Economics Publisher :City of London College of Economics ISBN 13 : Total Pages :356 pages Book Rating :4./5 ( download)
Book Synopsis Diploma in Managing Tourism and Hospitality Services - City of London College of Economics - 3 months - 100% online / self-paced by : City of London College of Economics
Download or read book Diploma in Managing Tourism and Hospitality Services - City of London College of Economics - 3 months - 100% online / self-paced written by City of London College of Economics and published by City of London College of Economics. This book was released on with total page 356 pages. Available in PDF, EPUB and Kindle. Book excerpt: Overview You not only will learn the theory but the international applications as well. Content - Quality and Service Management Perspectives - Understanding and Managing Customer Satisfaction with Wildlife-based Tourism Experiences - Management of Tourism - Development and Growth - Co-branding in the Restaurant Industry - Service System - Marketing Tourism Online - Quality Management for Events - Effective Management of Hotel Revenue - And much more Duration 3 months Assessment The assessment will take place on the basis of one assignment at the end of the course. Tell us when you feel ready to take the exam and we’ll send you the assign- ment questions. Study material The study material will be provided in separate files by email / download link.
Author :City of London College of Economics Publisher :City of London College of Economics ISBN 13 : Total Pages :786 pages Book Rating :4./5 ( download)
Book Synopsis Diploma in Fundraising (crowdfunding) - City of London College of Economics - 3 months - 100% online / self-paced by : City of London College of Economics
Download or read book Diploma in Fundraising (crowdfunding) - City of London College of Economics - 3 months - 100% online / self-paced written by City of London College of Economics and published by City of London College of Economics. This book was released on with total page 786 pages. Available in PDF, EPUB and Kindle. Book excerpt: Overview Did you ever wonder how to finance a project? Here’s how you can do it. Content - Getting Ready for Grantseeking - Writing Letters of Inquiry - The Budget: Translating Your Story from Words to Numbers - The Summary, Titles, and Headings: Preparing - Site Visits and Beyond: Interacting with Funders - Your Marketing Copy - 90 days to success in fundraising - Fundraising software - Fundraising with Social Media - Expert hints and tips - And much more Duration 3 months Assessment The assessment will take place on the basis of one assignment at the end of the course. Tell us when you feel ready to take the exam and we’ll send you the assignment questions. Study material The study material will be provided in separate files by email / download link.
Author :City of London College of Economics Publisher :City of London College of Economics ISBN 13 : Total Pages :1036 pages Book Rating :4./5 ( download)
Book Synopsis Diploma in Management - City of London College of Economics - 3 months - 100% online / self-paced by : City of London College of Economics
Download or read book Diploma in Management - City of London College of Economics - 3 months - 100% online / self-paced written by City of London College of Economics and published by City of London College of Economics. This book was released on with total page 1036 pages. Available in PDF, EPUB and Kindle. Book excerpt: Overview The ultimate management course. Do not only become a manager, become a leader! Content - What managers do - Hiring and retaining the very best people - Motivating employees - Coaching and development - Setting goals - Working with teams - Including interviews - Case studies - Worksheets - Cutting-edge techniques etc. Duration 3 months Assessment The assessment will take place on the basis of one assignment at the end of the course. Tell us when you feel ready to take the exam and we’ll send you the assignment questions. Study material The study material will be provided in separate files by email / download link.
Author :City of London College of Economics Publisher :City of London College of Economics ISBN 13 : Total Pages :2066 pages Book Rating :4./5 ( download)
Book Synopsis Chief Financial Officer (CFO) Diploma – Master’s level - City of London College of Economics - 9 months - 100% online / self-paced by : City of London College of Economics
Download or read book Chief Financial Officer (CFO) Diploma – Master’s level - City of London College of Economics - 9 months - 100% online / self-paced written by City of London College of Economics and published by City of London College of Economics. This book was released on with total page 2066 pages. Available in PDF, EPUB and Kindle. Book excerpt: Overview Upon completion of this diploma course, you will be able to work as a finance manager. Content - Overview of financial management - Financial statements, cash flow and taxes - Analysis of financial statements - Financial Planning and Forecasting - The financial environment markets, institutions and interest rates - Risk and rates of return - Time value of money - Bonds and their valuation - Stocks and their valuation - The cost of capital - The basics of capital budgeting - Cash flow estimation and risk analysis - Capital structure and leverage - Distributions to shareholders: Dividends and share repurchases - Working capital management - Multinational financial management - Self-test questions (problems) and their solutions Duration 9 months Assessment The assessment will take place on the basis of one assignment at the end of the course. Tell us when you feel ready to take the exam and we’ll send you the assignment questions. Study material The study material will be provided in separate files by email / download link.
Author :City of London College of Economics Publisher :City of London College of Economics ISBN 13 : Total Pages :7727 pages Book Rating :4./5 ( download)
Book Synopsis IT Consultant Diploma - City of London College of Economics - 12 months - 100% online / self-paced by : City of London College of Economics
Download or read book IT Consultant Diploma - City of London College of Economics - 12 months - 100% online / self-paced written by City of London College of Economics and published by City of London College of Economics. This book was released on with total page 7727 pages. Available in PDF, EPUB and Kindle. Book excerpt: Overview This course deals with everything you need to know to become a successful IT Consultant. Content - Business Process Management - Human Resource Management - IT Manager's Handbook - Principles of Marketing - The Leadership - Information Systems and Information Technology - IT Project Management Duration 12 months Assessment The assessment will take place on the basis of one assignment at the end of the course. Tell us when you feel ready to take the exam and we’ll send you the assignment questions. Study material The study material will be provided in separate files by email / download link.
Author :City of London College of Economics Publisher :City of London College of Economics ISBN 13 : Total Pages :2135 pages Book Rating :4./5 ( download)
Book Synopsis Marketing Manager Diploma (Master's level) - City of London College of Economics - 12 months - 100% online / self-paced by : City of London College of Economics
Download or read book Marketing Manager Diploma (Master's level) - City of London College of Economics - 12 months - 100% online / self-paced written by City of London College of Economics and published by City of London College of Economics. This book was released on with total page 2135 pages. Available in PDF, EPUB and Kindle. Book excerpt: Overview The ultimate course in marketing. Nothing will be uncovered. Content - What is Marketing? - Marketing Management - Marketing Management Philosophies - Marketing Challenges into the Next Century - Marketing and Society: Social Responsibility and Marketing Ethics - Social Criticisms of Marketing - Citizen and Public Actions to Regulate - Business Actions Towards Socially Responsible - Principles for Public Policy Towards Marketing - Strategic Marketing Planning - The Global Market Place - Business Markets and Business Buyer Behaviour - Market Information and Marketing Research - Core Strategy - And many more Duration 12 months Assessment The assessment will take place on the basis of one assignment at the end of the course. Tell us when you feel ready to take the exam and we’ll send you the assignment questions. Study material The study material will be provided in separate files by email / download link.
Author :City of London College of Economics Publisher :City of London College of Economics ISBN 13 : Total Pages :2837 pages Book Rating :4./5 ( download)
Book Synopsis Postgraduate Diploma in Accounting (master's level) - City of London College of Economics - 12 months - 100% online / self-paced by : City of London College of Economics
Download or read book Postgraduate Diploma in Accounting (master's level) - City of London College of Economics - 12 months - 100% online / self-paced written by City of London College of Economics and published by City of London College of Economics. This book was released on with total page 2837 pages. Available in PDF, EPUB and Kindle. Book excerpt: Overview In this diploma course you will deal with all kinds of Financial Accounting and General Topics to become a successful Accountant at master’s level. Content - Financial Accounting Regulations and Organizations - The Framework of Financial Accounting Concepts and Standards - Securities and Exchange Commission Reporting Requirements - Introduction to Internal Control Assessment and Reporting - Public Company Accounting Oversight Board - Earnings Management - Forgetting Our Duties to the Users of Financial Reports: The Lesson of Enron - Management Discussion and Analysis - Global Accounting and Auditing - Financial Statements: Form and Content - Income Statement Presentation and Earnings per Share - Accounting for Business Combinations - Consolidation, Translation, and the Equity Method - Statement of Cash Flows - Interim Financial Statements - Analyzing Financial Statements - And much more Duration 12 months Assessment The assessment will take place on the basis of one assignment at the end of the course. Tell us when you feel ready to take the exam and we’ll send you the assignment questions. Study material The study material will be provided in separate files by email / download link.
Author :City of London College of Economics Publisher :City of London College of Economics ISBN 13 : Total Pages :2270 pages Book Rating :4./5 ( download)
Book Synopsis HR Expert Diploma (Master's level) - City of London College of Economics - 15 months - 100% online / self-paced by : City of London College of Economics
Download or read book HR Expert Diploma (Master's level) - City of London College of Economics - 15 months - 100% online / self-paced written by City of London College of Economics and published by City of London College of Economics. This book was released on with total page 2270 pages. Available in PDF, EPUB and Kindle. Book excerpt: Overview In this diploma course you will deal with all aspects of Human Resource Management as well as in an international context to become an HR Expert. Content - Human Resource Management - Human Resource Processes - Work and Employment - Organizational Behaviour - Organization Design and Development - People Resourcing - Performance Management - Learning and Development - Rewarding People - Employee Relations - Health, Safety and Employee Well-being - HR Policies, Procedures and Systems - Example of Employee Engagement and Commitment Survey - Example of Performance Management Survey - Example of Reward Survey - Learning and Development Activities and Methods - HRM in Europe - HRM in East Asia - HRM in Developing Countries - Composing an International Staff - Women’s Role in International Management - And much more Duration 15 months Assessment The assessment will take place on the basis of one assignment at the end of the course. Tell us when you feel ready to take the exam and we’ll send you the assignment questions. Study material The study material will be provided in separate files by email / download link.
Author :City of London College of Economics Publisher :City of London College of Economics ISBN 13 : Total Pages :1751 pages Book Rating :4./5 ( download)
Book Synopsis Diploma in Human Resource Management Practice - City of London College of Economics - 12 months - 100% online / self-paced by : City of London College of Economics
Download or read book Diploma in Human Resource Management Practice - City of London College of Economics - 12 months - 100% online / self-paced written by City of London College of Economics and published by City of London College of Economics. This book was released on with total page 1751 pages. Available in PDF, EPUB and Kindle. Book excerpt: Overview In this diploma course you will deal with all aspects of Human Resource Management Practice. Content - Human Resource Management - Human Resource Processes - Work and Employment - Organizational Behaviour - Organization Design and Development - People Resourcing - Performance Management - Learning and Development - Rewarding People - Employee Relations - Health, Safety and Employee Well-being - HR Policies, Procedures and Systems - Example of Employee Engagement and Commitment Survey - Example of Performance Management Survey - Example of Reward Survey - Learning and Development Activities and Methods Duration 12 months Assessment The assessment will take place on the basis of one assignment at the end of the course. Tell us when youfeel ready to take the exam and we’ll send you the assign- ment questions. Study material The study material will be provided in separate files by email / download link.
Author :City of London College of Economics Publisher :City of London College of Economics ISBN 13 : Total Pages :523 pages Book Rating :4./5 ( download)
Book Synopsis Diploma in International Human Resource Management - City of London College of Economics - 3 months - 100% online / self-paced by : City of London College of Economics
Download or read book Diploma in International Human Resource Management - City of London College of Economics - 3 months - 100% online / self-paced written by City of London College of Economics and published by City of London College of Economics. This book was released on with total page 523 pages. Available in PDF, EPUB and Kindle. Book excerpt: Overview In this diploma course you will deal with all aspects of International Human Resource Management. Content - HRM in Europe - HRM in East Asia - HRM in Developing Countries - Composing an International Staff - Women’s Role in International Management - And much more Duration 3 months Assessment The assessment will take place on the basis of one assignment at the end of the course. Tell us when you feel ready to take the exam and we’ll send you the assignment questions. Study material The study material will be provided in separate files by email / download link.
Author :City of London College of Economics Publisher :City of London College of Economics ISBN 13 : Total Pages :510 pages Book Rating :4./5 ( download)
Book Synopsis Diploma in Business - City of London College of Economics - 6 months - 100% online / self-paced by : City of London College of Economics
Download or read book Diploma in Business - City of London College of Economics - 6 months - 100% online / self-paced written by City of London College of Economics and published by City of London College of Economics. This book was released on with total page 510 pages. Available in PDF, EPUB and Kindle. Book excerpt: Overview The diploma in business provides the core business knowledge and skills needed to move into management roles or become an entrepreneur and launch your own company. Content - The U. S Business Environment - Business Ethics and Social Responsibility - Entrepreneurship, New Ventures, and Business Ownership - The Global Context of Business - Business Management - Organizing the Business - Operations Management and Quality - Employee Behavior and Motivation - Leadership and Decision Making - Human Resource Management and Labor Relations - Marketing Processes and Consumer Behavior - Pricing, Distribution, and Promoting Products - Information Technology for Business - The Role of Accountants and Accounting Information - Money and Banking - Managing Finances Duration 6 months Assessment The assessment will take place on the basis of one assignment at the end of the course. Tell us when you feel ready to take the exam and we’ll send you the assignment questions. Study material The study material will be provided in separate files by email / download link.
Author :City of London College of Economics Publisher :City of London College of Economics ISBN 13 : Total Pages :6786 pages Book Rating :4./5 ( download)
Book Synopsis Executive MBA in IT - City of London College of Economics - 12 months - 100% online / self-paced by : City of London College of Economics
Download or read book Executive MBA in IT - City of London College of Economics - 12 months - 100% online / self-paced written by City of London College of Economics and published by City of London College of Economics. This book was released on with total page 6786 pages. Available in PDF, EPUB and Kindle. Book excerpt: Overview An MBA in information technology (or a Master of Business Administration in Information Technology) is a degree that will prepare you to be a leader in the IT industry. Content - Managing Projects and IT - Information Systems and Information Technology - IT Manager's Handbook - Business Process Management - Human Resource Management - Principles of Marketing - The Leadership - Just What Does an IT Manager Do? - The Strategic Value of the IT Department - Developing an IT Strategy - Starting Your New Job - The First 100 Days etc. - Managing Operations - Cut-Over into Operations - Agile-Scrum Project Management - IT Portfolio Management - The IT Organization etc. - Introduction to Project Management - The Project Management and Information Technology Context - The Project Management Process Groups: A Case Study - Project Integration Management - Project Scope Management - Project Time Management - Project Cost Management - Project Quality Management - Project Human Resource Management - Project Communications Management - Project Risk Management - Project Procurement Management - Project Stakeholder Management - 50 Models for Strategic Thinking - English Vocabulary For Computers and Information Technology Duration 12 months Assessment The assessment will take place on the basis of one assignment at the end of the course. Tell us when you feel ready to take the exam and we’ll send you the assignment questions. Study material The study material will be provided in separate files by email / download link.
