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Customer Service Assistant Because Freaking Awesome Is Not An Official Job Title
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Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together
Book Synopsis Customer Service Assistant Because Freaking Awesome Is Not an Official Job Title by : Galaxy Art Publishers
Download or read book Customer Service Assistant Because Freaking Awesome Is Not an Official Job Title written by Galaxy Art Publishers and published by . This book was released on 2019-12-22 with total page 122 pages. Available in PDF, EPUB and Kindle. Book excerpt: Career Pride Writing Notebook Journals are for men, women and adults who love their jobs. This Journal is for people who are passionated about their career. Get this amazing Motivational journal and take it to work with you . Best Gift for friends, Co-worker, seniors or for Employer to make your position and impression more strong. Write all your Goals, activities, and daily schedule in this notebook and plan your day. Give a direction to your life goals and dreams 6x9 is the perfect size for handling. With matte finish, high quality white paper and Super Fantastic Job title.Maintaining Notes is a healthy activity.
Book Synopsis Customer Service Assistant Because Freaking Awesome Is Not an Official Job Title by : Blue Stone Publishers
Download or read book Customer Service Assistant Because Freaking Awesome Is Not an Official Job Title written by Blue Stone Publishers and published by . This book was released on 2019-08-29 with total page 122 pages. Available in PDF, EPUB and Kindle. Book excerpt: Writing journals for people who love their job. careers related notebooks gift for coworkers and employees who are motivated and happy with their job
Download or read book The Last Lecture written by Randy Pausch and published by . This book was released on 2010 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The author, a computer science professor diagnosed with terminal cancer, explores his life, the lessons that he has learned, how he has worked to achieve his childhood dreams, and the effect of his diagnosis on him and his family.
Book Synopsis Customer Service Assistant, Because Freaking Awesome Is Not An Official Job Title by : Kathy Notebooks
Download or read book Customer Service Assistant, Because Freaking Awesome Is Not An Official Job Title written by Kathy Notebooks and published by . This book was released on 2019-11-04 with total page 122 pages. Available in PDF, EPUB and Kindle. Book excerpt: Writing Journal with Career Related Motivational Quotes for Men, Women and Adults. Write all your Daily weekly monthly yearly short and long term Goals, Activities and Schedule in this Notebook Journal. 120 pages of 6x9 Journal is the perfect size and easy to handle. This notebook have Matte finish and high quality White paper. Making notes is a healthy activity to make you life easy. You can Gift this Career Journal to Your Friends Family or Colleagues.
Book Synopsis Powerful Phrases for Effective Customer Service by : Renee Evenson
Download or read book Powerful Phrases for Effective Customer Service written by Renee Evenson and published by AMACOM Div American Mgmt Assn. This book was released on 2012 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: Let's face it, dealing with customers isn't easy. They aren't always right--or even pleasant. But experienced business author Renée Evenson ensures you always have the right words to defuse tense interactions. In Powerful Phrases for Effective Customer Service, she covers thirty challenging customer behaviors and twenty common employee-caused negative encounters to teach readers how to assess circumstances, choose one of many appropriate responses, and confidently and consistently deliver customer satisfaction. Helpful sample scenarios and tangible instructions bring the phrases to life, while detailed explanations bolster your confidence so that you'll have the right words as tools at your disposal and the skills to take action and deliver those words effectively. Practical and insightful, Powerful Phrases for Effective Customer Service ensures you'll never again be at a loss for what to say to customers. By incorporating language that communicates welcome, courtesy, rapport, enthusiasm, assurance, regret, empathy, and appreciation, you'll not only be capable of overcoming obstacles--you'll strengthen all facets of your customer service.
Book Synopsis Customer Service Associate Because Freaking Awesome Is Not an Official Job Title. by : Talva Publishing
Download or read book Customer Service Associate Because Freaking Awesome Is Not an Official Job Title. written by Talva Publishing and published by . This book was released on 2019-11-26 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt: Customer Service Associate Because Freaking Awesome Is Not an Official Job Title. Gift for Coworker/Boss/Manager. Great meeting notebook. Lined Notebook/Journal 110 Pages 6x9 inches
Book Synopsis Customer Satisfaction is Worthless, Customer Loyalty is Priceless by : Jeffrey H. Gitomer
Download or read book Customer Satisfaction is Worthless, Customer Loyalty is Priceless written by Jeffrey H. Gitomer and published by Bard Press (TX). This book was released on 1998 with total page 330 pages. Available in PDF, EPUB and Kindle. Book excerpt: A nationally syndicated columnist and sales trainer shows how to convert "satisfied" customers into "loyal" customers. Includes real-world techniques, helpful checklists, inspiring stories, and thought-provoking self-tests.
Download or read book You Are a Badass® written by Jen Sincero and published by Running Press Adult. This book was released on 2013-04-23 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: #1 NEW YORK TIMES BESTSELLER • MORE THAN 5 MILLION COPIES SOLD The first ever self-development book to help millions of people around the globe transform their lives using humor, irreverence, and the occasional curse word—now updated and expanded for its 10th anniversary with a brand-new foreword, reader's guide, and more! In this refreshingly entertaining guide to reshaping your mindset and your life, mega-bestselling author and world-traveling success coach Jen Sincero serves up 27 bite-sized chapters full of hilarious and inspiring stories, sage advice, loving yet firm kicks in the rear, and easy-to-implement exercises to help you: Identify and change the self-sabotaging beliefs and behaviors that stop you from getting what you want. Shift your energy and attract what you desire. Create a life you totally love. And start creating it NOW. Make some damn money already. The kind you've never made before. By the end of You Are a Badass, you’ll understand how to blast past what’s holding you back, make some serious changes, and start living the kind of life that once seemed impossible.
Download or read book Coffee Girl written by Sophie Sinclair and published by Sophie Sinclair. This book was released on 2019-11-13 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mackenzie “Kiki” Forbes finds herself in a pickle. Either become her snarky sister’s nanny, or move halfway across the country to work as assistant-to-the-stylist of a country music star. Neither job sounds ideal, although bedazzling cowboy boots may be a hell of a lot more interesting than ironing her brother-in-law’s underwear. But life on the road as the errand coffee girl for a sold-out tour leaves much to be desired. That is, until Kiki meets her sinfully sexy new boss’s boss… Tatum Reed’s career is flying high. He’s up for country music’s Entertainer of the Year and he’s headed out on a nationwide sold-out tour. So why does he feel like it’s all about to implode? His superstar ex-girlfriend seems determined to make his life difficult, his opening act is a handful, and the new girl on his tour, the feisty brunette, is quickly getting under his skin. In this crazy world of showbusiness Tatum needs to learn who he can trust, but that doesn’t come easily, because the one person who holds all the cards may just throw them down and walk away. Life in the public eye is never all it’s cracked up to be, which has both Kiki and Tatum questioning what they’re really doing with their careers, and their hearts.
Download or read book Bullshit Jobs written by David Graeber and published by Simon & Schuster. This book was released on 2019-05-07 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: From David Graeber, the bestselling author of The Dawn of Everything and Debt—“a master of opening up thought and stimulating debate” (Slate)—a powerful argument against the rise of meaningless, unfulfilling jobs…and their consequences. Does your job make a meaningful contribution to the world? In the spring of 2013, David Graeber asked this question in a playful, provocative essay titled “On the Phenomenon of Bullshit Jobs.” It went viral. After one million online views in seventeen different languages, people all over the world are still debating the answer. There are hordes of people—HR consultants, communication coordinators, telemarketing researchers, corporate lawyers—whose jobs are useless, and, tragically, they know it. These people are caught in bullshit jobs. Graeber explores one of society’s most vexing and deeply felt concerns, indicting among other villains a particular strain of finance capitalism that betrays ideals shared by thinkers ranging from Keynes to Lincoln. “Clever and charismatic” (The New Yorker), Bullshit Jobs gives individuals, corporations, and societies permission to undergo a shift in values, placing creative and caring work at the center of our culture. This book is for everyone who wants to turn their vocation back into an avocation and “a thought-provoking examination of our working lives” (Financial Times).
Book Synopsis Mean Girls at Work: How to Stay Professional When Things Get Personal by : Katherine Crowley
Download or read book Mean Girls at Work: How to Stay Professional When Things Get Personal written by Katherine Crowley and published by McGraw Hill Professional. This book was released on 2012-11-02 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: One of the New York Post's Top 10 Career Books of 2012 and a Booklist Top 10 Business Book DO YOU WORK WITH A MEAN GIRL? A woman’s field guide to the new frontier of professional development—working with other women Women-to-women relationships in the workplace are . . . complicated. When they’re good, they’re great. But when they’re bad, they can ruin your day, your week—even your year. Packed with proven advice from two of today’s leading experts in workplace relationships, this one-of-a-kind guide gives women the tools they need to navigate difficult situations unique to women-to-women relationships—whether with a boss, a colleague, a client, or an employee. Have you dealt with a woman in the workplace who: “Accidentally” excludes you from important meetings? Seems intent on taking you down professionally? Gossips about you with other coworkers? Makes you look bad by missing deadlines? Forms a “pack” of mean girls to make your life miserable? Mean Girls at Work isn’t just about surviving difficult situations. It’s about transforming a toxic relationship into one that benefits and supports both of you. This book is also for women who engage in mean behavior . . . but don’t know it. After all, who hasn’t gossiped about a female coworker? Who hasn’t rolled her eyes in the presence of a woman she doesn’t like? Who hasn’t scanned another woman head to toe—which is just a nonverbal way of saying, “You’ve just been judged”? The authors provide invaluable advice to the more subtle ways of being mean—even if they’re not intended. With a workforce composed of a higher percentage of women than ever, workplace dynamics have changed. Crowley and Elster cover every conceivable scenario, providing critical advice on how to rise above the fray and move forward professionally. Mean Girls at Work is your map to dodging the mines and moving forward in today’s transformed workplace. Praise for Mean Girls at Work “An invaluable suit of armor for surviving nine to five!” —Leil Lowndes, bestselling author of How to Talk to Anyone “If you think the emotional cruelty of comedies like Mean Girls and Heathers doesn’t exist in the real world workplace, think again. In Mean Girls at Work, Katherine Crowley and Kathi Elster valuably chronicle female vs. female predators and offer solid defensive strategies.” —Ann Kreamer, author of It’s Always Personal: Navigating Emotion in the New Workplace “Whether you are in your twenties and just starting your professional career, your midcareer forties, when you are supposed to have figured it out already, or a woman in her fifties or sixties who’s seen it all—this book is a must-read. . . . The authors have finally given women the tools and the sound advice necessary to deal with . . . conflicts that keep us all from succeeding. . . . Carry this book with you to work every day!” —Carolyn Cassin, President, Michigan Women’s Foundation “A must-read for women of all ages in today’s workforce. This book offers what we all need to develop the capacities to endure this ever-changing workplace. We know it is all about relationships and you need the skills outlined in this book to survive and thrive when the Mean Girls attack.” —Kim Harrington, Coordinator, Professional Development and Training, Office of Human Resources, California State University, Sacramento
Book Synopsis So You Want to Work in Sports by : K. P. Wee
Download or read book So You Want to Work in Sports written by K. P. Wee and published by Rowman & Littlefield. This book was released on 2022-09-10 with total page 313 pages. Available in PDF, EPUB and Kindle. Book excerpt: An essential resource offering career insight and practical advice from industry-leading sports professionals. In So You Want to Work in Sports, K. P. Wee has gathered invaluable first-hand perspectives from sports industry leaders with decades of experience in a range of fields, including broadcasting, sports management, journalism, scouting, marketing, analytics, and more. These seasoned professionals share their stories of how they got started in sports and the lessons they learned along the way. Wee shares how veteran sports radio reporter Ted Sobel deals with emotional athletes after a difficult loss; what broadcasters Chris King, Jeff Levering, and Steve Granado have to say about working in play-by-play; what advice Kris Budden has for conducting a quality interview; how respected baseball executive Andy Dolich got to where he is today, and more. Full of tips, advice, and inspiration for those wanting to gain a foothold in the competitive sports industry, So You Want to Work in Sports is an indispensable resource for students and young professionals alike.
Book Synopsis Hello, My Name Is Awesome by : Alexandra Watkins
Download or read book Hello, My Name Is Awesome written by Alexandra Watkins and published by Berrett-Koehler Publishers. This book was released on 2014-09-15 with total page 87 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every year, 6 million companies and more than 100,000 products are launched. They all need an awesome name, but many (such as Xobni, Svbtle, and Doostang) look like the results of a drunken Scrabble game. In this entertaining and engaging book, ace naming consultant Alexandra Watkins explains how anyone—even noncreative types—can create memorable and buzz-worthy brand names. No degree in linguistics required. The heart of the book is Watkins's proven SMILE and SCRATCH Test—two acronyms for what makes or breaks a name. She also provides up-to-date advice, like how to make sure that Siri spells your name correctly and how to nab an available domain name. And you'll see dozens of examples—the good, the bad, and the “so bad she gave them an award.” Alexandra Watkins is not afraid to name names.
Download or read book Cody written by Kirsten Osbourne and published by Unlimited Dreams Publishing. This book was released on 2021-12-15 with total page 82 pages. Available in PDF, EPUB and Kindle. Book excerpt: Book Three in the Dallas Billionaires Trilogy. After being rear-ended by a beautiful woman on his way home from the Super Bowl, Cody realizes he’s found the only woman in the world who is just right for him. How could he possibly have fallen for the only woman in the world so independent that his billions are a liability?
Book Synopsis The UnBRCAble Women Series Box Set by : Kathryn R. Biel
Download or read book The UnBRCAble Women Series Box Set written by Kathryn R. Biel and published by Kathryn R. Biel. This book was released on 2022-02-20 with total page 548 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you ready to Be UnBRCAble? Get set to live, laugh, and love with this award-winning series, chronicling the journey of women gaining control over their genetics. Contains the complete award-winning novels: Ready for Whatever, Seize the Day, and Underneath It All. Ready for Whatever: An uplifting romantic comedy about facing your worst fears ... and finding out that everything might be okay. "Look on the bright side, Millie. At least you don't have cancer." Testing positive for the BRCA gene only means one thing: Millie Dwyer is almost certain to develop cancer at a young age. After losing her grandmother and mother to the dreaded disease, Millie's always feared a similar fate. But now the twenty-nine-year-old has technological advancements on her side, including radical surgeries, that can save her from ever having to deal with the Big C… but at quite a cost. Now Millie has to come to terms with a new normal—new breasts, missing ovaries, hot flashes, insensitive friends, and, worst of all, the knowledge that she'll never have biological children. One thing's for certain—she's never planned on trying to navigate the dating scene with all this on her plate … but on the road from loss to love, Millie finds that laughter certainly is the best medicine. Seize the Day: Current Mood: Freaking Out. Erin McAvoy is living her best life. A lover of tacos, witty T-shirts, and Pinterest, Erin is always ready to tell you about her favorite thing—the animals she tends to at one of the nation's best zoos. But then there's that other thing she doesn't like to talk about: how a supposedly-for-fun DNA test revealed that Erin has a strong genetic predisposition to breast and ovarian cancer. She'd like to conveniently ignore that elephant in the room, except for the fact that unless she does something soon, Erin will miss out on her only chance to have a baby. Up to this point, the only guy she's needed in her life was a sloth—the animal kind, not the lazy kind—named Barry. Turns out, if you want to have a baby, a sloth is not the right man for the job. Growing up in a conservative family, Erin's never even considered any other options, until now. She doesn't have a lot of time to wait, and online dating isn't for the faint heart. When co-worker Xander Barnes—foe—or friend?—or maybe even more?—comes up with a plausible solution to give her the baby she wants, Erin realizes this may be her last chance to grab the tiger by the tail. Her family may not agree with her choices, but Erin knows that if one leopard can change his spots, then she can too. And maybe, just maybe, this will be everything she's ever wanted. Underneath It All: Marg Kensington has the perfect life. No really, she does. A husband who's as detail-oriented as she is, two great kids, the house, you name it. The only thing not perfect for Marg (pronounced with a hard g, get it right), is the fact that she carries the BRCA-1 gene mutation. Marg won't let something like cancer stop her. Instead, she's being proactive and saving her life before she gets sick. A small bump in her perfect road. But that bump turns into a massive sinkhole when her breast implants are recalled, and she finds her husband has been cheating on her. Now faced with health crisis after health crisis, a failed marriage, and rebelling children, Marg can no longer keep up the facade of a perfect life. It's time, with help from a most unlikely source, to realize that facades may crumble, but it's underneath it all that really matters.
Book Synopsis Hot Hollywood Romance (Celebrity New Adult Romance Boxed Set) by : Ember Casey
Download or read book Hot Hollywood Romance (Celebrity New Adult Romance Boxed Set) written by Ember Casey and published by Ember Casey. This book was released on with total page 1073 pages. Available in PDF, EPUB and Kindle. Book excerpt: Steamy romance boxed set from USA Today bestseller Ember Casey. Includes an exclusive extended series epilogue! Meet the Fontaines: Hollywood royalty. L.A.'s most notorious bad boys. Permanent stars of the tabloids. And the wickedest, most devilish lovers around... This set includes the complete Fontaines Celebrity Romance Series plus special bonuses! THE SWEET TASTE OF SIN (BOOK #1)(Second Chance Romance): To the rest of the world, Dante Fontaine is the ridiculously attractive oldest son of the Fontaine family. To Ashlyn? He’s the guy who made her swear off men forever. She just wants to run her bakery, heal her broken heart, and forget him. But Dante has other plans, and this time, he has no intention of letting her go… THE LIES BETWEEN THE LINES (BOOK #2)(Fake Dating Romance): Emilia Torres has everything she’s ever wanted. After years of struggling to become an actress, she’s finally caught her big break—a part opposite the hottest star in Hollywood, the gorgeous and charming Luca Fontaine. But her biggest role might be the one she plays off-screen, where she and Luca pretend to be in love. The rules for their relationship are simple: in front of the paparazzi, they play the perfect Hollywood couple. In private, their contract states that all feelings—and sex—are absolutely forbidden. But what if the truth becomes hotter than the lies? THE MYSTERY OF YOU (BOOK #3)(Secret Baby Romance): When Edie Marshall meets a mysterious—and drop-dead gorgeous—man in the woods just outside her small town, she has no idea that he’s actually Rafe Fontaine, certified bad boy and black sheep of the Fontaine family. And she definitely has no idea that their brief, passionate encounter will lead to her getting pregnant. Can she trust her heart—and her baby—to Hollywood’s hottest bad boy? THE THRILL OF TEMPTATION (BOOK #4)(Boss Romantic Comedy): Maggie Blankenship is a hot mess—broke, unemployed, and down on her luck. So when she’s offered the chance to fill in as an extra in a movie, she wonders if her luck is changing. It turns out that the movie is being directed by Orlando Fontaine—the intense and mysterious youngest brother of the Fontaine family. Sparks (and underwear) fly between the pair of them from the start, but Orlando has a strict no-fraternizing policy on his sets. As the heat builds between Maggie and Orlando, only one question remains—what’s the cost of giving in to temptation? Plus TWO special bonuses: THE SECRET TO SEDUCTION (full-length prequel)(Billionaire Boss Romantic Comedy): Felicia Liddle has eight days to seduce one of the notorious Fontaine brothers. The only problem? Historically speaking, Felicia's way more likely to put her foot in her mouth (or generally make an idiot of herself) than charm the pants off of anyone. Enter Roman Everet: media mogul (read: billionaire), insanely sexy, and--oh yeah--Felicia's new boss. He might hold the fate of her job in his hands, but he's more than willing to help her become an expert in seduction... And an EXTENDED BONUS EPILOGUE! This series is perfect for those who love books by: Melissa Foster, Bella Andre, Julia Kent, Blair Babylon, Lauren Landish, Lucy Score, Lauren Blakely, Christina Lauren, Claire Adams, Emma Chase, Penny Reid, Lila Monroe, Avery Flynn, Kylie Gilmore, and many more! 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