Customer Communications, 2007-2008

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Author :
Publisher : Routledge
ISBN 13 : 0750685379
Total Pages : 346 pages
Book Rating : 4.7/5 (56 download)

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Book Synopsis Customer Communications, 2007-2008 by : Maggie Jones

Download or read book Customer Communications, 2007-2008 written by Maggie Jones and published by Routledge. This book was released on 2007 with total page 346 pages. Available in PDF, EPUB and Kindle. Book excerpt: Carefully structured to link information directly to the CIM syllabus, this coursebook text offers a range of cases, questions, activities, definitions and study tips to support and test your understanding of the theory. Each coursebook includes access to Marketingonline.co.uk for further support.

Marketing Communications 2007-2008

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Author :
Publisher : Routledge
ISBN 13 : 0750684615
Total Pages : 332 pages
Book Rating : 4.7/5 (56 download)

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Book Synopsis Marketing Communications 2007-2008 by : Graham Hughes

Download or read book Marketing Communications 2007-2008 written by Graham Hughes and published by Routledge. This book was released on 2007 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: This study text focuses on marketing communications. It is part of a range of CIM study texts which carry the full recommendation of the CIM examiners.

Communication in the 2008 U.S. Election

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Author :
Publisher : Peter Lang
ISBN 13 : 9781433109881
Total Pages : 340 pages
Book Rating : 4.1/5 (98 download)

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Book Synopsis Communication in the 2008 U.S. Election by : Mitchell S. McKinney

Download or read book Communication in the 2008 U.S. Election written by Mitchell S. McKinney and published by Peter Lang. This book was released on 2011 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 2008 U.S. election was arguably the most important election of our lifetime: the first African American president was elected to office; the candidacy of Sarah Palin marked only the second time that a major party ticket included a female; and the electoral performance of young citizens - digital natives, greatly attracted by digital media - signaled the highest turnout in a long time.Taking all these issues into consideration, this book offers a landmark examination of the 2008 election from a global perspective, with emphasis on the wide range of digital media utilized by the campaigners and how campaign communication influenced young citizens. The authors argue that the use of digital technologies in the campaign, and the success of Barack Obama in attracting young voters to his cause, provides an excellent case study - perhaps something of a turning point in campaign communication - for carefully examining the emerging role of digital political media, and a continuing renewal in young citizens' electoral engagement. The wide-ranging contributions to this volume provide a comprehensive examination of a historic political campaign and election. The book's findings offer revealing answers regarding the content and effects of various forms of political campaign communication, and raise questions and possibilities for future research.

FCC Record

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Author :
Publisher :
ISBN 13 :
Total Pages : 816 pages
Book Rating : 4.:/5 (9 download)

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Book Synopsis FCC Record by : United States. Federal Communications Commission

Download or read book FCC Record written by United States. Federal Communications Commission and published by . This book was released on 2007 with total page 816 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Security and Privacy in Communication Networks

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Author :
Publisher : Springer
ISBN 13 : 3642052843
Total Pages : 471 pages
Book Rating : 4.6/5 (42 download)

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Book Synopsis Security and Privacy in Communication Networks by : Yan Chen

Download or read book Security and Privacy in Communication Networks written by Yan Chen and published by Springer. This book was released on 2009-10-13 with total page 471 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the thoroughly refereed post-conference proceedings of the 5th International ICST Conference, SecureComm 2009, held in September 2009 in Athens, Greece. The 19 revised full papers and 7 revised short papers were carefully reviewed and selected from 76 submissions. The papers cover various topics such as wireless network security, network intrusion detection, security and privacy for the general internet, malware and misbehavior, sensor networks, key management, credentials and authentications, as well as secure multicast and emerging technologies.

Service Management

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Publisher : Springer Science & Business Media
ISBN 13 : 1461415535
Total Pages : 341 pages
Book Rating : 4.4/5 (614 download)

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Book Synopsis Service Management by : Jay Kandampully

Download or read book Service Management written by Jay Kandampully and published by Springer Science & Business Media. This book was released on 2011-12-09 with total page 341 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Great retailers are great at service. No exceptions. This book offers a wealth of insight into delivering excellent retail service.” ---Leonard L. Berry, Distinguished Professor of Marketing, N.B Zale Chair in Retailing and Market Leadership, Mays Business School, Texas A&M University "With a growing understanding of service as a phenomenon and perspective of business and marketing, retailers are increasingly seeing the need to transform from distribution of products to service providers. This book includes considerable insight regarding the importance of the service perspective and how it can be implemented in retailing." --Christian Grönroos, Professor of Service and Relationship Marketing, CERS Centre for Relationship Marketing and Service Management, Hanken School of Economics, Finland "Consisting of chapters written by leading scholars in service management and retailing from around the world, this comprehensive book offers rich insights for how retailers can excel and achieve sustainable competitive advantage by invoking and implementing service management principles. This enlightening book is a valuable resource for students, researchers and practitioners with an interest in retailing." --A. "Parsu" Parasuraman, Professor of Marketing & The James W. McLamore Chair, School of Business Administration, University of Miami Coral Gables, Florida "Service excellence and service innovation are critical for success in today’s competitive retail marketplace. Service Management: The New Paradigm in Retailing provides a contemporary and transformative lens for accomplishing these essential goals." --Mary Jo Bitner, Professor, Director Center for Services Leadership, W.P. Carey School of Business, Arizona State University

Security and Safety in the Era of Global Risks

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Author :
Publisher : Routledge
ISBN 13 : 100040319X
Total Pages : 270 pages
Book Rating : 4.0/5 (4 download)

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Book Synopsis Security and Safety in the Era of Global Risks by : Radomir Compel

Download or read book Security and Safety in the Era of Global Risks written by Radomir Compel and published by Routledge. This book was released on 2021-07-29 with total page 270 pages. Available in PDF, EPUB and Kindle. Book excerpt: The concept of risk in global life has not been fully understood and explored and this book attempts to examine what it entails in the fast changing, interconnected and complex world. As a foundational component of safety systems, risk has been considered relatively simple, predictable, and therefore, assessable and manageable phenomenon. Social and political sciences prefer the terminology of security to capture the dimension of risk which is more complex and more consequential to survival. Risk has become more human-made and intentional today, and this book explores innovative approaches and engages in theoretical and policy debates to capture its political and security dimensions.

Executive Housekeeping Today

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Author :
Publisher :
ISBN 13 :
Total Pages : 402 pages
Book Rating : 4.E/5 ( download)

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Book Synopsis Executive Housekeeping Today by :

Download or read book Executive Housekeeping Today written by and published by . This book was released on 2008 with total page 402 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Insider's Guide to Key Committee Staff of the U.S. Congress 2009

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Author :
Publisher : Bernan Press
ISBN 13 : 159888333X
Total Pages : 788 pages
Book Rating : 4.5/5 (988 download)

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Book Synopsis Insider's Guide to Key Committee Staff of the U.S. Congress 2009 by : Bernan Press

Download or read book Insider's Guide to Key Committee Staff of the U.S. Congress 2009 written by Bernan Press and published by Bernan Press. This book was released on 2009-09-01 with total page 788 pages. Available in PDF, EPUB and Kindle. Book excerpt: ItOs All Who You Know When Working the System HereOs How to Get to Know the Right People The worldOs attention turned to the U.S. Capitol on January 20, 2009, when Barack Obama took the Presidential oath of office. But inside the building, changes had already taken place that would have broad implications for his agenda. The 111th Congress had convened on January 6 with a far stronger Democratic majority than the one that had preceded it. Their ambitious legislative agenda requires the assistance of their staffs to prepare them for all the important issues on the legislative table. Thus, it is more important than ever to know about senior congressional committee staff members and the role they play in shaping todayOs legislation. While members of the House of Representatives and the Senate enact laws, it is often their staffers who exert the greatest influence in the lawmaking process. Staffers advise their elected bosses, establish political positions on issues, craft legislation, put policies in place, and play important roles on scores of congressional committees. The next time you need to find out who is the most effective person to advocate your cause D turn to the InsiderOs Guide for all the answers. Overall it provides access to an important, if not very visible, component of the legislative process. Recommended-CHOICE The InsiderOs Guide to Key Committee Staff of the U.S. Congress contains in-depth profiles on key congressional staff members that you will not find elsewhere. The information provided on these personnel gives you not only the contact information and other pertinent data but also the inside track to those people. These are the staffers who work with and support the representatives and senators in various important roles that help to enact change or refine existing laws and codes that govern our nation. With all the sweeping changes that have taken place since the Obama administration took office, this essential resource has never been more important or more valuable. This new edition features over 125 new profiles and is designed to be the ultimate for quick and easy reference. The InsiderOs Guide is the leading source for information on more than 600 congressional staff members. The profiles included feature: In-depth biographical information Detailed professional history and educational background Staff membersO areas of expertise and committee role Up-to-date contact information and photograph, when available Staffers' own insights as to their committeeOs priorities and special projects during this session of Congress Organized by House, Senate, and Joint committee assignments, youOll find both the person youOre looking for and information on his or her individual impact on legislation and decision-making. With this InsiderOs Guide, youOll never again need to question who is the most effective person to advocate your cause.

The Advertising Handbook

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Author :
Publisher : Routledge
ISBN 13 : 1134718926
Total Pages : 260 pages
Book Rating : 4.1/5 (347 download)

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Book Synopsis The Advertising Handbook by : Helen Powell

Download or read book The Advertising Handbook written by Helen Powell and published by Routledge. This book was released on 2013-09-13 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book unravels the how & why of advertising and places the industry in its social, historical & political context. Focusing on key debates, it explores the competitive practices & discourses which govern the industry & those who work in it.

Qualitative Research Methods in Public Relations and Marketing Communications

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Author :
Publisher : Routledge
ISBN 13 : 1136935029
Total Pages : 550 pages
Book Rating : 4.1/5 (369 download)

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Book Synopsis Qualitative Research Methods in Public Relations and Marketing Communications by : Christine Daymon

Download or read book Qualitative Research Methods in Public Relations and Marketing Communications written by Christine Daymon and published by Routledge. This book was released on 2010-09-13 with total page 550 pages. Available in PDF, EPUB and Kindle. Book excerpt: The second edition of this highly accessible, core textbook continues to offer students a practical guide to the process of planning, undertaking and writing about qualitative research in public relations and marketing communications. Through clear explanations and illustrations, the book encourages undergraduate and master level students to engage with the main approaches and techniques for conducting critical, reflective investigations. This new edition: Identifies the skills and strategies needed to conduct authentic, trustworthy research Highlights specific analytical techniques associated within the main research approaches Provides new sections on internet-based research, critical discourse analysis, historical research, action research and mixed methods research Qualitative Research Methods in Public Relations and Marketing Communications will be invaluable for those undertaking research methods courses on public relations and marketing communication degrees, as well as those working on a dissertation.

A New Paradigm in Marketing – The Service Dominant Logic: Academia’s Reactions to the Theory of Vargo and Lusch

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Author :
Publisher : Anchor Academic Publishing (aap_verlag)
ISBN 13 : 3954892537
Total Pages : 61 pages
Book Rating : 4.9/5 (548 download)

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Book Synopsis A New Paradigm in Marketing – The Service Dominant Logic: Academia’s Reactions to the Theory of Vargo and Lusch by : Christina Weißenfels

Download or read book A New Paradigm in Marketing – The Service Dominant Logic: Academia’s Reactions to the Theory of Vargo and Lusch written by Christina Weißenfels and published by Anchor Academic Publishing (aap_verlag). This book was released on 2014-04 with total page 61 pages. Available in PDF, EPUB and Kindle. Book excerpt: For virtually all of the 20th century, the paradigm in marketing was founded on early economic thoughts, making goods and exchanges the focal point of economic research and practice. In the 1980s and 1990s, scholars called for a paradigm shift, but did not deliver clear directives on how to move forward. It was not before 2004 when Stephen L. Vargo and Robert F. Lusch published their award-winning article Evolving to a New Dominant Logic for Marketing in the Journal of Marketing, dealing with a potentially new paradigm for marketing. The publication has caused a lot of discussions, crowned by a collection of essays from more than 50 scholars in 2006. This book aims at looking into the reactions and discussions regarding the proposed service-dominant logic in more detail. So far, no comprehensive overview of the existing literature has yet been made. This book will introduce the basic ideas of the service-dominant logic, followed by a detailed state-of-literature. The last part of the book will examine whether the concepts of a service-dominant logic display similarities with concepts of B2B marketing and whether they could successfully be adopted in B2B markets.

NHL Official Guide and Record Book 2008

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Publisher :
ISBN 13 : 9781894801119
Total Pages : 660 pages
Book Rating : 4.8/5 (11 download)

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Book Synopsis NHL Official Guide and Record Book 2008 by : Dan Diamond

Download or read book NHL Official Guide and Record Book 2008 written by Dan Diamond and published by . This book was released on 2007-09 with total page 660 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Media, Telecommunications, and Business Strategy

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Publisher : Routledge
ISBN 13 : 1136288910
Total Pages : 445 pages
Book Rating : 4.1/5 (362 download)

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Book Synopsis Media, Telecommunications, and Business Strategy by : Richard A. Gershon

Download or read book Media, Telecommunications, and Business Strategy written by Richard A. Gershon and published by Routledge. This book was released on 2013-07-18 with total page 445 pages. Available in PDF, EPUB and Kindle. Book excerpt: With today’s dynamic and rapidly evolving environment, media managers must have a clear understanding of different delivery platforms, as well as a grasp of critical management, planning, and economic factors in order to stay current and move their organizations forward. Developed for students in telecommunications management, media management, and the business of media, this text helps future media professionals understand the relationship and convergence patterns between the broadcast, cable television, telephony, and Internet communication industries. The second edition includes updated research throughout , including material on major business and technology changes and the importance of digital lifestyle reflected in e-commerce and personalized media selection, such as Netflix and iTunes, and the growing importance of Facebook and social networking from a business perspective.

The Oxford Handbook of the Physiology of Interpersonal Communication

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Publisher :
ISBN 13 : 0190679441
Total Pages : 373 pages
Book Rating : 4.1/5 (96 download)

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Book Synopsis The Oxford Handbook of the Physiology of Interpersonal Communication by : Lindsey Aloia

Download or read book The Oxford Handbook of the Physiology of Interpersonal Communication written by Lindsey Aloia and published by . This book was released on 2020 with total page 373 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Oxford Handbook of The Physiology of Interpersonal Communication, Provides a comprehensive review of research on the interplay between communication and the body within personal relationships, Uses a theory-based approach and research methods to examine the influence of physiology on interpersonal communication, Identifies key communication theories in the study of physiology and communication, Considers the advancement of theoretical perspectives regarding physiological research Book jacket.

Journal of Proceedings

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Publisher :
ISBN 13 :
Total Pages : 1320 pages
Book Rating : 4.:/5 (334 download)

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Book Synopsis Journal of Proceedings by :

Download or read book Journal of Proceedings written by and published by . This book was released on 1906 with total page 1320 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Routledge Companion to Financial Services Marketing

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Publisher : Routledge
ISBN 13 : 1134095627
Total Pages : 897 pages
Book Rating : 4.1/5 (34 download)

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Book Synopsis The Routledge Companion to Financial Services Marketing by : Tina Harrison

Download or read book The Routledge Companion to Financial Services Marketing written by Tina Harrison and published by Routledge. This book was released on 2014-12-05 with total page 897 pages. Available in PDF, EPUB and Kindle. Book excerpt: Interest in Financial Services Marketing has grown hugely over the last few decades, particularly since the financial crisis, which scarred the industry and its relationship with customers. It reflects the importance of the financial services industry to the economies of every nation and the realisation that the consumption and marketing of financial services differs from that of tangible goods and indeed many other intangible services. This book is therefore a timely and much needed comprehensive compendium that reflects the development and maturation of the research domain, and pulls together, in a single volume, the current state of thinking and debate. The events associated with the financial crisis have highlighted that there is a need for banks and other financial institutions to understand how to rebuild trust and confidence, improve relationships and derive value from the marketing process. Edited by an international team of experts, this book will provide the latest thinking on how to manage such challenges and will be vital reading for students and lecturers in financial services marketing, policy makers and practitioners.