Current Issues In Hospitality And Tourism

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Current Issues in Hospitality and Tourism

Author : A. Zainal
Publisher : CRC Press
ISBN 13 : 0203075366
Total Pages : 666 pages
Book Rating : 4.2/5 (3 download)

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Book Synopsis Current Issues in Hospitality and Tourism by : A. Zainal

Download or read book Current Issues in Hospitality and Tourism written by A. Zainal and published by CRC Press. This book was released on 2012-08-22 with total page 666 pages. Available in PDF, EPUB and Kindle. Book excerpt: Globally the hospitality and tourism industry is evolving and undergoing radical changes. The past practices are now advancing through the rapid development of knowledge and skills acquired to adapt and create innovations in various ways. Hence, it is imperative that we have an understanding of the present issues so that we are able to remedy probl

Current Issues and Development in Hospitality and Tourism Satisfaction

Author : Muzaffer Uysal
Publisher : Routledge
ISBN 13 : 1136422757
Total Pages : 220 pages
Book Rating : 4.1/5 (364 download)

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Book Synopsis Current Issues and Development in Hospitality and Tourism Satisfaction by : Muzaffer Uysal

Download or read book Current Issues and Development in Hospitality and Tourism Satisfaction written by Muzaffer Uysal and published by Routledge. This book was released on 2013-05-13 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: Stay ahead of your customers as their service expectations change! In Current Issues and Development in Hospitality and Tourism Satisfaction, experts from the field explore customer satisfaction strategies, examining both the long-term and short-term results. This vital tool shows you new and effective approaches for understanding customer satisfaction and providing quality service at all levels of the hospitality and tourism industry. Hospitality and tourism faculty and students as well as professionals will find this book useful for improving and providing quality service management. This book illustrates the complex relationship between customer and service provider, offering practical advice and techniques for maximizing consumer contentment. Current Issues and Development in Hospitality and Tourism Satisfaction contains models for meeting—and even surpassing—consumer expectations to increase the value of the customer’s experience. This essential resource includes various methods for managers to anticipate consumer needs and perceptions, reducing dissatisfaction. This book helps you: incorporate existing and alternative measurements of satisfaction measure and improve service quality create and maintain social interaction linkages between staff and customer identify the destination performance of your hotel and other destinations or attractions evaluate consumer satisfaction with lodging services increase cross-cultural service satisfaction and much more! Tables and figures throughout the text help demonstrate the strategies, and bibliographies at the end of each chapter offer further reading. While there are other books that focus on customer satisfaction, Current Issues and Development in Hospitality and Tourism Satisfaction is rare in that it covers satisfaction issues as they apply to both hospitality and tourism.

Current Trends in Tourism and Hospitality Industry

Author : Johanna Muller
Publisher :
ISBN 13 : 9781682856475
Total Pages : 198 pages
Book Rating : 4.8/5 (564 download)

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Book Synopsis Current Trends in Tourism and Hospitality Industry by : Johanna Muller

Download or read book Current Trends in Tourism and Hospitality Industry written by Johanna Muller and published by . This book was released on 2019-06-26 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt: Tourism is the theory and practice of attracting, accommodating and entertaining tourists. Tourism is a vital source of income for many regions and countries. It can be both domestic and international. It benefits the sectors of transportation, hospitality and entertainment. Various domains in tourism are winter tourism, mass tourism and niche tourism. Modern tourism also explores the areas of ecotourism, pro-poor tourism, medical tourism, event tourism, dark tourism, creative tourism, etc. The development of low-cost airlines and jumbo jets is making tourism more affordable. The hospitality industry is a crucial aspect of tourism, which includes lodging, transportation, event planning, etc. It also involves the provision of accommodation in hotels, motels, inns, flotels, resorts, etc. This book includes some of the vital pieces of work being conducted across the world, on various topics related to tourism and hospitality industry. It provides significant information of this area to help develop a good understanding of these domains and related fields. Students, researchers, experts and all associated with tourism and hospitality will benefit alike from this book.

Global Trends, Practices, and Challenges in Contemporary Tourism and Hospitality Management

Author : Batabyal, Debasish
Publisher : IGI Global
ISBN 13 : 1522584951
Total Pages : 318 pages
Book Rating : 4.5/5 (225 download)

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Book Synopsis Global Trends, Practices, and Challenges in Contemporary Tourism and Hospitality Management by : Batabyal, Debasish

Download or read book Global Trends, Practices, and Challenges in Contemporary Tourism and Hospitality Management written by Batabyal, Debasish and published by IGI Global. This book was released on 2019-04-05 with total page 318 pages. Available in PDF, EPUB and Kindle. Book excerpt: As one of the largest service industries serving millions of international and domestic individuals yearly, it is important to understand the current trends, practices, and challenges surrounding tourism. Emphasized by the effects on people, management processes, and technological advancements, this economic and socio-cultural phenomenon’s importance is increasing worldwide. Global Trends, Practices, and Challenges in Contemporary Tourism and Hospitality Management discusses and analyzes the impacts of new trends in the tourism industry, including sub-sectors of tourism, and revisits existing trends, identifies new types and forms of tourism, and discusses the influence and use of technology. Featuring research on topics such as guest retention, predictive analysis, and ecotourism practices, the material collected is ideally designed for managers, travel agents, industry professionals, practitioners, consultants, and researchers.

Labor in the Tourism and Hospitality Industry

Author : Abdallah M. Elshaer
Publisher : CRC Press
ISBN 13 : 0429877609
Total Pages : 522 pages
Book Rating : 4.4/5 (298 download)

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Book Synopsis Labor in the Tourism and Hospitality Industry by : Abdallah M. Elshaer

Download or read book Labor in the Tourism and Hospitality Industry written by Abdallah M. Elshaer and published by CRC Press. This book was released on 2019-05-28 with total page 522 pages. Available in PDF, EPUB and Kindle. Book excerpt: An organization’s workforce is arguably the greatest asset of any organization, and tourism and hospitality is an extremely labor-intensive industry. This volume takes an in-depth look at workforce issues in the tourism and hospitality industry, focusing on labor skills, ethics, rights, and more. It examines manpower planning beyond forecasting estimates to include investigative techniques in a way that offers insight for economic planning in both tourism and tourism education. The authors use economic, sociological, and psychological analysis and take a pragmatic stance on the challenges of the workforce. The authors look at the specifics of the labor market of the tourism and hospitality industry, discussing the current status of the industry’s organizations and how they are suffering labor shortages (qualitative or quantitative) and constant turnover—resulting in significant costs to organizations. Topics such as low wages and overdependence on tipping, workforce diversity, technological change resistance, and seasonality issues, and more are examined. The volume also provides a section on labor rights in the tourism and hospitality industry, which looks at labor trafficking and issues in social justice and human rights. Key features: • Provides an in-depth understanding of tourism employment • Presents a critical analysis of labor supply and demand in the tourism and hospitality industries • Considers the need for specific labor skills and training • Examines the reasons for labor shortages and turnover in the tourism and hospitality industry • Discusses labor ethics and social responsibility in hospitality/tourism organizations

Tourism in Pacific Islands

Author : Stephen Pratt
Publisher : Routledge
ISBN 13 : 1317682580
Total Pages : 298 pages
Book Rating : 4.3/5 (176 download)

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Book Synopsis Tourism in Pacific Islands by : Stephen Pratt

Download or read book Tourism in Pacific Islands written by Stephen Pratt and published by Routledge. This book was released on 2015-02-20 with total page 298 pages. Available in PDF, EPUB and Kindle. Book excerpt: Pacific Island Countries have been shown to be especially vulnerable to such external influences as natural disasters, political unrest and downturns in the global economy and their tourism industries have been notably affected. In particular, they typically have a narrow resource base and a fragile and often vulnerable natural environment. While there is some research on islands and small states, there is a dearth of information on the South Pacific and very little research is being undertaken in the region compared to other geographical regions in the world. This volume brings together current work in Pacific Island tourism. In this collection, three main themes arise: Images of the South Pacific; Socio-economic Impacts of Tourism; and Pacific Island Countries and the Outside World. The first focus is on the question of image, namely, stereotypes of a destination held by tourists and potential tourists, the extent to which residents, for their part, really welcome visitors, and the role tourism might play in changing pre-established images. The second theme is tourism's impacts, notably the economic and socio-cultural effects of international tourism's intrusion in the region which, though often hotly debated, have attracted relatively little empirical research. The third focus is on the challenges of how PICs articulate with their external geo-political and physical environment. These involve existing relations with formal colonial centres, geographical isolation, the need for greater air access to the outside world and for more tourists, and the continuing threat to several PICs of global warming, which increased air travel will inevitably exacerbate. This text will be of interest to tourism students, researchers and academics in the fields of tourism, development studies and cultural studies.

Current Issues in Hospitality and Tourism

Author : A. Zainal
Publisher : CRC Press
ISBN 13 : 041562133X
Total Pages : 668 pages
Book Rating : 4.4/5 (156 download)

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Book Synopsis Current Issues in Hospitality and Tourism by : A. Zainal

Download or read book Current Issues in Hospitality and Tourism written by A. Zainal and published by CRC Press. This book was released on 2012-08-22 with total page 668 pages. Available in PDF, EPUB and Kindle. Book excerpt: Globally the hospitality and tourism industry is evolving and undergoing radical changes. The past practices are now advancing through the rapid development of knowledge and skills acquired to adapt and create innovations in various ways. Hence, it is imperative that we have an understanding of the present issues so that we are able to remedy problems on the horizon. Current Issues in Hospitality and Tourism: Research and Innovations is a complilation of research in the broad realm of hospitality and tourism. This book is divided into eight sections covering the following broad themes: – Training and education (hospitality students learning); – Organization and management (practical issues and current trends in the hotel, catering and tourism industry); – Product and food innovation; – Marketing; – Islamic hospitality and tourism issues; – Gastronomy; – Current trends; – Tourism The contributions, from different parts of the globe, present a new outlook for future research, including theoretical revelations and innovations, environmental and cultural exploration aspects, tourist destinations and other recreation and ecotourism aspects of the hospitality and tourism industry. Current Issues in Hospitality and Tourism: Research and Innovations will be useful as a reference for academics, industry practitioners and policy makers, and for those with research interests in the fields of hotels, tourism, catering and gastronomy.

Social Media in Travel, Tourism and Hospitality

Author : Evangelos Christou
Publisher : Routledge
ISBN 13 : 131705380X
Total Pages : 338 pages
Book Rating : 4.3/5 (17 download)

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Book Synopsis Social Media in Travel, Tourism and Hospitality by : Evangelos Christou

Download or read book Social Media in Travel, Tourism and Hospitality written by Evangelos Christou and published by Routledge. This book was released on 2016-04-01 with total page 338 pages. Available in PDF, EPUB and Kindle. Book excerpt: Social media is fundamentally changing the way travellers and tourists search, find, read and trust, as well as collaboratively produce information about tourism suppliers and tourism destinations. Presenting cutting-edge theory, research and case studies investigating Web 2.0 applications and tools that transform the role and behaviour of the new generation of travellers, this book also examines the ways in which tourism organisations reengineer and implement their business models and operations, such as new service development, marketing, networking and knowledge management. Written by an international group of researchers widely known for their expertise in the field of the Internet and tourism, chapters include applications and case studies in various travel, tourism and leisure sectors.

Gender Equality and Tourism

Author : Stroma Cole
Publisher : CABI
ISBN 13 : 1786394421
Total Pages : 165 pages
Book Rating : 4.7/5 (863 download)

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Book Synopsis Gender Equality and Tourism by : Stroma Cole

Download or read book Gender Equality and Tourism written by Stroma Cole and published by CABI. This book was released on 2018-07-06 with total page 165 pages. Available in PDF, EPUB and Kindle. Book excerpt: Does tourism empower women working in and producing tourism? How are women using the transformations tourism brings to their advantage? How do women, despite prejudice and stereotypes, break free, resist and renegotiate gender norms at the personal and societal levels? When does tourism increase women's autonomy, agency and authority? The first of its kind this book delivers: A critical approach to gender and tourism development from different stakeholder perspectives, from INGOs, national governments, and managers as well as workers in a variety of fields producing tourism. Stories of individual women working across the world in many aspects of tourism. A foreword by Margaret Bryne Swain and contributions from academics and practitions from across the globe. A lively and accessible style of writing that links academic debates with lived realities while offering hope and practical suggestions for improving gender equality in tourism. Gender Equality and Tourism: Beyond Empowerment, a critical gendered analysis that questions the extent to which tourism brings women empowerment, is an engaging and thought-provoking read for students, researchers and practitioners in the areas of tourism, gender studies, development and anthropology.

Contemporary Management Approaches to the Global Hospitality and Tourism Industry

Author : Pius, Abraham
Publisher : IGI Global
ISBN 13 : 1799822060
Total Pages : 290 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Contemporary Management Approaches to the Global Hospitality and Tourism Industry by : Pius, Abraham

Download or read book Contemporary Management Approaches to the Global Hospitality and Tourism Industry written by Pius, Abraham and published by IGI Global. This book was released on 2020-03-27 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: The hospitality, travel, and tourism industries play a major role in citizen wellbeing, socio-cultural integration, and the economic advancement of a nation. The industries are increasingly complex in operation, demanding excellence across a far-reaching and diverse set of capabilities and changes in management practices across the board. With growing expectations for a better service quality from the users and endless calls for value-added service, managers are under constant pressure to improve their services across all aspects while growing customer numbers to meet various stakeholder expectations. Contemporary Management Approaches to the Global Hospitality and Tourism Industry is a key reference source that provides crucial knowledge on the application of new management practices and trends in the tourism industry. While highlighting topics such as service quality, culture sensitivity, and brand marketing, this publication explores the influence of globalization and the methods of sustainable business practices. This book is ideally designed for managers, hotel directors, restaurateurs, researchers, industry professionals, professors, and students seeking cutting-edge hospitality and tourism management strategies.

Advances in Social Media for Travel, Tourism and Hospitality

Author : Marianna Sigala
Publisher : Routledge
ISBN 13 : 1317185137
Total Pages : 341 pages
Book Rating : 4.3/5 (171 download)

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Book Synopsis Advances in Social Media for Travel, Tourism and Hospitality by : Marianna Sigala

Download or read book Advances in Social Media for Travel, Tourism and Hospitality written by Marianna Sigala and published by Routledge. This book was released on 2017-07-20 with total page 341 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book brings together cutting edge research and applications of social media and related technologies, their uses by consumers and businesses in travel, tourism and hospitality. The first section addresses topical issues related to how social media influence the operations and strategies of tourism firms and help them enhance tourism experiences: open innovation, crowdsourcing, service-dominant logic, value co-creation, value co-destruction and augmented reality. The second section of the book looks at new applications of social media for marketing purposes in a variety of tourism-related sectors, addressing crowd-sourced campaigns, customer engagement and influencer marketing. The third section uses case studies and new methodologies to analyze travel review posting and consumption behaviors as well as the impact of social media on traveller perceptions and attitudes, with a focus on collaborative consumption and sharing economy accommodation. Finally, the fourth section focuses on hot topics and issues related to the analysis, interpretation and use of online information and user-generated content for deriving business intelligence and enhancing business decision-making. Written by an international body of well-known researchers, this book uses fresh theoretical lenses, perspectives and methodological approaches to look at the practical implications of social media for tourism suppliers, destinations, tourism policy makers and researchers alike. For these reasons, it will be a valuable resource for students, managers and academics with an interest in information and communication technologies, marketing for tourism and hospitality, and travel and transportation management.

Contemporary Hospitality and Tourism Management Issues in China and India

Author : Stephen Ball
Publisher : Routledge
ISBN 13 : 1136414592
Total Pages : 215 pages
Book Rating : 4.1/5 (364 download)

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Book Synopsis Contemporary Hospitality and Tourism Management Issues in China and India by : Stephen Ball

Download or read book Contemporary Hospitality and Tourism Management Issues in China and India written by Stephen Ball and published by Routledge. This book was released on 2009-11-04 with total page 215 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book represents a comprehensive, authoritative and up-to-date analysis of key sectors in the hospitality and tourism industries in China and India, and will address the market's growing need for information on Tourism in China and India. The text will be written in an accessible style drawing on the authors’ wealth of theoretical, educational and industry experience. The text will contain inputs from academic colleagues and commercial contacts from the identified region. Case studies will give real life experiences of hospitality and tourism companies and organisations operating in this region and will include interactive exercises and discussion points.

COVID-19 and the Hospitality and Tourism Industry

Author : Gursoy, Dogan
Publisher : Edward Elgar Publishing
ISBN 13 : 1800376243
Total Pages : 400 pages
Book Rating : 4.8/5 (3 download)

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Book Synopsis COVID-19 and the Hospitality and Tourism Industry by : Gursoy, Dogan

Download or read book COVID-19 and the Hospitality and Tourism Industry written by Gursoy, Dogan and published by Edward Elgar Publishing. This book was released on 2021-09-14 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offering a comprehensive understanding of the implications of the COVID-19 pandemic for the tourism and hospitality industry, this book discusses the topic from economic, sociological and psychological perspectives. Critical case studies are used to explore both micro impacts on individuals involved in the industry and governmental and international responses to issues posed by the pandemic more broadly.

Investigating the Impact of Current Issues on Leisure, Tourism, and Hospitality in Psychological Science

Author : Anestis Fotiadis
Publisher : Frontiers Media SA
ISBN 13 : 2889663841
Total Pages : 99 pages
Book Rating : 4.8/5 (896 download)

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Book Synopsis Investigating the Impact of Current Issues on Leisure, Tourism, and Hospitality in Psychological Science by : Anestis Fotiadis

Download or read book Investigating the Impact of Current Issues on Leisure, Tourism, and Hospitality in Psychological Science written by Anestis Fotiadis and published by Frontiers Media SA. This book was released on 2021-01-13 with total page 99 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Strategic Management for Tourism, Hospitality and Events

Author : Nigel Evans
Publisher : Routledge
ISBN 13 : 1135038279
Total Pages : 729 pages
Book Rating : 4.1/5 (35 download)

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Book Synopsis Strategic Management for Tourism, Hospitality and Events by : Nigel Evans

Download or read book Strategic Management for Tourism, Hospitality and Events written by Nigel Evans and published by Routledge. This book was released on 2015-01-30 with total page 729 pages. Available in PDF, EPUB and Kindle. Book excerpt: Strategic Management for Tourism, Hospitality and Events is the must-have text for students approaching this subject for the first time. It introduces students to fundamental strategic management principles in a Tourism, Hospitality and Events context and brings theory to life by integrating a host of industry-based case studies and examples throughout. Among the new features and topics included in this edition are: Extended coverage to Hospitality and Events to reflect the increasing need and importance of a combined sector approach to strategy New international Tourism, Hospitality and Events case studies from both SME’s and large-scale businesses are integrated throughout to show applications of strategic management theory, such as objectives, products and markets and strategic implementation. Longer combined sector case studies are also included at the end of the book for seminar work. New content on emerging strategic issues affecting the tourism ,hospitality and events industries, such as innovation, employment, culture and sustainability Web Support for tutors and students providing explanation and guidelines for instructors on how to use the textbook and case studies, additional exercises, case studies and video links for students. This book is written in an accessible and engaging style and structured logically with useful features throughout to aid students’ learning and understanding. This book is an essential resource to Tourism, Hospitality and Events students.

Emerging Transformations in Tourism and Hospitality

Author : Anna Farmaki
Publisher : Taylor & Francis
ISBN 13 : 1000519104
Total Pages : 257 pages
Book Rating : 4.0/5 (5 download)

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Book Synopsis Emerging Transformations in Tourism and Hospitality by : Anna Farmaki

Download or read book Emerging Transformations in Tourism and Hospitality written by Anna Farmaki and published by Taylor & Francis. This book was released on 2021-12-19 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: This significant and timely book critically discusses the effects of emerging trends and shifting dynamics on the tourism and hospitality industry at local, regional, national, and international levels in a holistic manner. This book offers a multi-disciplinary and inter-disciplinary approach and examines emerging topics such as technology and disruptive economies as well as the Covid-19 pandemic that are likely to change the future of the industry, either positively or negatively. The book thus advances the knowledge surrounding emergent controversies pertaining to tourism and hospitality including the growth of alternative business models (e.g., sharing economy business models), travel in light of climate change, and human resource ethics given the increasing adoption of artificial intelligence (AI), data, and algorithms. Offering a platform for the critical discussion of pertinent transformations and, as such, providing theoretical and practical insights, this book will be of great value to destination planners, policymakers, industry practitioners, educators, and upper-level students of tourism and hospitality.

The Hospitality and Tourism Industry in ASEAN and East Asian Destinations

Author : Jinlin Zhao
Publisher : CRC Press
ISBN 13 : 1000164713
Total Pages : 229 pages
Book Rating : 4.0/5 (1 download)

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Book Synopsis The Hospitality and Tourism Industry in ASEAN and East Asian Destinations by : Jinlin Zhao

Download or read book The Hospitality and Tourism Industry in ASEAN and East Asian Destinations written by Jinlin Zhao and published by CRC Press. This book was released on 2021-07-15 with total page 229 pages. Available in PDF, EPUB and Kindle. Book excerpt: This new volume addresses the growing interest to understand tourism and hospitality in Southeast and South Asia, two regions that have seen tremendous growth in international tourists in recent years. It explores the current development of hospitality and tourism industry in the regions of Hong Kong, Macao and Taiwan as well as other key countries in Southeast and South Asia. The Hospitality and Tourism Industry in ASEAN and East Asian Destinations: New Growth, Trends, and Developments provides updated findings and case studies that highlight opportunities and issues of tourism and hospitality development in ASEAN. Chapters cover such diverse topics as: Online marketing strategies Sustainable hospitality development Diversification efforts of the tourism industry Innovations in independent hotels Wildlife tourism in urban destinations The Vietnamese national park system Consumers’ positive and negative images of certain destinations Much more While academicians will benefit from the updated research findings summarized by the respected scholars, hospitality professionals will also find the book a valuable source of information as the chapters delve into the most recent topical and industry focused issues.