Creating Lean Dealers

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Creating Lean Dealers

Author : David Brunt
Publisher : Lean Enterprise Academy Ltd
ISBN 13 : 9780955147319
Total Pages : 150 pages
Book Rating : 4.1/5 (473 download)

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Book Synopsis Creating Lean Dealers by : David Brunt

Download or read book Creating Lean Dealers written by David Brunt and published by Lean Enterprise Academy Ltd. This book was released on 2006-12-01 with total page 150 pages. Available in PDF, EPUB and Kindle. Book excerpt: What is in Creating Lean Dealers? Creating Lean Dealers is a DIY guide to enable dealers to achieve such a step-change for themselves. It works through, using examples, diagrams and detailed instructions, how to transform performance in service and repair. Then it goes on to describe how the same logic can be applied to all other areas of the dealer business to give a win-win-win for customers, dealer staff and shareholders. The journey to becoming a Lean dealer begins by getting a real understanding of two things: The ability of the processes in the dealership to deliver right first time on time at every step - a measure that authors David Brunt and John Kiff call ‘Customer Fulfilment’ because it is the core of what customers value. The actual demand on those processes and separating it into different types. The next step is to use these measures, together with a map of the ‘current state’ of the process, to define and prioritise what the problems are and then address them, with the teams who do the work, in a structured way using the Plan-Do-Check-Act method of improvement. A series of questions then guides the dealer to develop a ‘future state’ map of the process - a picture of what the process will look like, typically in 6 months time, when the problems have been addressed and some of the wastes eliminated so that more of the time is spent creating the value that customers want - what Lean thinkers call ‘Flow’. An accompanying action plan lists the ‘bite-sized steps’ needed to achieve the transformation. But like every transformational change, management plays a critical role. Without a fully committed CEO leading from the top improvements are almost certainly doomed to fail. It soon becomes apparent that management has to question and sometimes ‘unlearn’ many of its traditional management methods. Core to this is shifting the mind-set from managing results to managing processes using visual progress boards (rather than computers) on a daily or even an hourly basis - because good results are a direct product of good processes.

Lean Thinking

Author : James P. Womack
Publisher : Simon and Schuster
ISBN 13 : 1471111008
Total Pages : 365 pages
Book Rating : 4.4/5 (711 download)

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Book Synopsis Lean Thinking by : James P. Womack

Download or read book Lean Thinking written by James P. Womack and published by Simon and Schuster. This book was released on 2013-09-26 with total page 365 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lean Thinking was launched in the fall of 1996, just in time for the recession of 1997. It told the story of how American, European, and Japanese firms applied a simple set of principles called 'lean thinking' to survive the recession of 1991 and grow steadily in sales and profits through 1996. Even though the recession of 1997 never happened, companies were starving for information on how to make themselves leaner and more efficient. Now we are dealing with the recession of 2001 and the financial meltdown of 2002. So what happened to the exemplar firms profiled in Lean Thinking? In the new fully revised edition of this bestselling book those pioneering lean thinkers are brought up to date. Authors James Womack and Daniel Jones offer new guidelines for lean thinking firms and bring their groundbreaking practices to a brand new generation of companies that are looking to stay one step ahead of the competition.

The Routledge Companion to Lean Management

Author : Torbjorn H. Netland
Publisher : Taylor & Francis
ISBN 13 : 1317416511
Total Pages : 501 pages
Book Rating : 4.3/5 (174 download)

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Book Synopsis The Routledge Companion to Lean Management by : Torbjorn H. Netland

Download or read book The Routledge Companion to Lean Management written by Torbjorn H. Netland and published by Taylor & Francis. This book was released on 2016-12-08 with total page 501 pages. Available in PDF, EPUB and Kindle. Book excerpt: Interest in the phenomenon known as "lean" has grown significantly in recent years. This is the first volume to provide an academically rigorous overview of the field of lean management, introducing the reader to the application of lean in diverse application areas, from the production floor to sales and marketing, from the automobile industry to academic institutions. The volume collects contributions from well-known lean experts and up-and-coming scholars from around the world. The chapters provide a detailed description of lean management across the manufacturing enterprise (supply chain, accounting, production, sales, IT etc.), and offer important perspectives for applying lean across different industries (construction, healthcare, logistics). The contributors address challenges and opportunities for future development in each of the lean application areas, concluding most chapters with a short case study to illustrate current best practice. The book is divided into three parts: The Lean Enterprise Lean across Industries A Lean World. This handbook is an excellent resource for business and management students as well as any academics, scholars, practitioners, and consultants interested in the "lean world."

Lean Solutions

Author : Daniel T. Jones
Publisher : Simon and Schuster
ISBN 13 : 1471111016
Total Pages : 232 pages
Book Rating : 4.4/5 (711 download)

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Book Synopsis Lean Solutions by : Daniel T. Jones

Download or read book Lean Solutions written by Daniel T. Jones and published by Simon and Schuster. This book was released on 2013-09-12 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: A massive disconnect exists today between consumers and providers. As consumers, we have a greater selection of higher quality goods and services to choose from, yet our experience of obtaining and using these items is more frustrating than ever. At the same time, companies find themselves with declining customer loyalty, greater challenges in fulfilling orders, and a general sense of dissatisfaction in connecting with their customers. In LEAN SOLUTIONS, lean production experts Womack and Jones show consumers and companies alike how they can align their goals to achieve greater value with less waste.

Everything I Know about Lean I Learned in First Grade

Author : Robert Martichenko
Publisher : Lean Enterprise Institute
ISBN 13 : 1934109347
Total Pages : 120 pages
Book Rating : 4.9/5 (341 download)

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Book Synopsis Everything I Know about Lean I Learned in First Grade by : Robert Martichenko

Download or read book Everything I Know about Lean I Learned in First Grade written by Robert Martichenko and published by Lean Enterprise Institute. This book was released on 2012 with total page 120 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every lean practitioner occasionally wishes for a simple, fun, and quick-read introduction to lean thinking to give acquaintances, associates, and family members -- even to our kids. If lean thinking often entails unlearning a plethora of bad habits, wouldn't it better if we learned better thinking -- and habits -- from the beginning? Everything I Know About Lean I Learned in First Grade is just that sort of book. It brings lean back to its original simplicity by showing how lean is alive in a first grade classroom. The book connects common lean tools to the broader lean journey, shows how to identify and eliminate waste, and aids the reader in seeing lean for what it truly is: a way to create a learning and problem- solving culture. Written to educate the entire organization on the fundamentals of lean thinking, this is the perfect source to engage all team members at all levels of an organization. Originally self-published in 2008, LEI is proud to re-issue this book and make it available to the broader lean community.

Seeing the Whole Value Stream, 2nd Ed.

Author : Jim Womack
Publisher : Lean Enterprise Institute
ISBN 13 : 1934109320
Total Pages : 121 pages
Book Rating : 4.9/5 (341 download)

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Book Synopsis Seeing the Whole Value Stream, 2nd Ed. by : Jim Womack

Download or read book Seeing the Whole Value Stream, 2nd Ed. written by Jim Womack and published by Lean Enterprise Institute. This book was released on 2011 with total page 121 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this groundbreaking sequel to The Gold Mine, authors Michael and Freddy Ballé present a compelling story that teaches readers the most important lean lesson of all: how to transform themselves and their workers through the discipline of learning the lean system.The Lean Manager: A Novel of Lean Transformation reveals how individuals can go beyond the short-term gains from tools, and realize a deeper, sustainable path of improvement. Full of human moments that capture the excitement and drama of lean implementation, as well as clear explanations of how tools and systems go hand-in-hand, this book will teach and inspire every person working to make lean a reality in their organization today.

Lean Mobile App Development

Author : Mike van Drongelen
Publisher : Packt Publishing Ltd
ISBN 13 : 178646747X
Total Pages : 367 pages
Book Rating : 4.7/5 (864 download)

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Book Synopsis Lean Mobile App Development by : Mike van Drongelen

Download or read book Lean Mobile App Development written by Mike van Drongelen and published by Packt Publishing Ltd. This book was released on 2017-11-28 with total page 367 pages. Available in PDF, EPUB and Kindle. Book excerpt: Develop lean iOS and Android apps using industry standard techniques and lean development practices. About This Book Build ready-to-deploy apps with less iterations and shorter development times Adopt the lean startup methodologies to develop iOS and Android apps that shine in the App Store This hands-on guide puts continuous innovation into practice to develop successful mobile apps Who This Book Is For This book is for developers, CTOs, and architects working for a startup or another kind of lean startup environment, such as start-up within a cooperation. It is is ideal for any iOS and Android developer who wants to build successful mobile apps by adopting the lean startup methodology. What You Will Learn Apply the lean startup methodology to real Android and iOS development Define what your hypotheses are by creating an Minimal Viable Product Validate your idea against the Business Model Canvas Gather feedback through statistics and by getting user comments, learn from it, and adapt your app accordingly Develop skills and devise strategies to build versatile and flexible apps that meet changing business requirements Investigate the possibilities when you need to pivot your start-up idea whether in a startup or an established business. Create a successful app and get tips on how to boostconversion and how to optimize the on boardingprocess. In Detail Lean is the ultimate methodology for creating a startup that succeeds. Sounds great from a theoretical point of view, but what does that mean for you as an a technical co-founder or mobile developer? By applying the Lean Start-up methodology to your mobile App development, it will become so much easier to build apps that take Google Play or the App Store by storm. This book shows you how to bring together smarter business processes with technical know-how. It makes no sense to develop a brilliant app for six months or longer only to find out later that nobody is interested in it. Build a Minimum Viable Product (MVP) first. Validate your hypotheses early and often. Discover effective product development strategies that let you put Facebook's famous axiom "move fast and break things" into practice. A great app without visibility and marketing clout is nothing, so use this book to market your app, making use of effective metrics that help you track and iterate all aspects of project performance. Style and approach This book takes a hands-on approach to developing apps through the Lean Start-up Methodology. Following a 50% business and 50% tech approach, this book is filled with practical examples and real-world experiments.

Creating a Lean Culture

Author : David Mann
Publisher : CRC Press
ISBN 13 : 1040083692
Total Pages : 406 pages
Book Rating : 4.0/5 (4 download)

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Book Synopsis Creating a Lean Culture by : David Mann

Download or read book Creating a Lean Culture written by David Mann and published by CRC Press. This book was released on 2017-07-27 with total page 406 pages. Available in PDF, EPUB and Kindle. Book excerpt: Winner of a Shingo Research and Professional Publication AwardThe new edition of this Shingo Prize-winning bestseller provides critical insights and approaches to make any Lean transformation an ongoing success. It shows you how to implement a sustainable, successful transformation by developing a culture that has your stakeholders throughout the o

The Machine That Changed the World

Author : James P. Womack
Publisher : Simon and Schuster
ISBN 13 : 1847375960
Total Pages : 501 pages
Book Rating : 4.8/5 (473 download)

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Book Synopsis The Machine That Changed the World by : James P. Womack

Download or read book The Machine That Changed the World written by James P. Womack and published by Simon and Schuster. This book was released on 2008-12-09 with total page 501 pages. Available in PDF, EPUB and Kindle. Book excerpt: When James Womack, Daniel Jones, and Daniel Roos wrote THE MACHINE THAT CHANGED THE WORLD in 1990, Japanese automakers, and Toyota in particular, were making a strong showing by applying the principles of lean production. However, the full power of lean principles was unproven, and they had not been applied outside of the auto industry. Today, the power of lean production has been conclusively proved by Toyota's unparalleled success, and the concepts have been widely applied in many industries. Based on MIT's pioneering global study of industrial competition, THE MACHINE THAT CHANGED THE WORLD offers a groundbreaking analysis of the entire lean business system, including product development, supplier management, sales, service, and production - an analysis even more relevant today as GM and Ford struggle to survive and a wide range of British abd American companies embrace lean production. A new Foreword by the authors brings the story up to date and details how their predictions were right. As a result, this reissue of a classic is as insightful and instructive today as when it was first published.

The Complete Business Process Handbook

Author : Mark Von Rosing
Publisher : Morgan Kaufmann
ISBN 13 : 012800472X
Total Pages : 819 pages
Book Rating : 4.1/5 (28 download)

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Book Synopsis The Complete Business Process Handbook by : Mark Von Rosing

Download or read book The Complete Business Process Handbook written by Mark Von Rosing and published by Morgan Kaufmann. This book was released on 2014-12-06 with total page 819 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Complete Business Process Handbook is the most comprehensive body of knowledge on business processes with revealing new research. Written as a practical guide for Executives, Practitioners, Managers and Students by the authorities that have shaped the way we think and work with process today. It stands out as a masterpiece, being part of the BPM bachelor and master degree curriculum at universities around the world, with revealing academic research and insight from the leaders in the market. This book provides everything you need to know about the processes and frameworks, methods, and approaches to implement BPM. Through real-world examples, best practices, LEADing practices and advice from experts, readers will understand how BPM works and how to best use it to their advantage. Cases from industry leaders and innovators show how early adopters of LEADing Practices improved their businesses by using BPM technology and methodology. As the first of three volumes, this book represents the most comprehensive body of knowledge published on business process. Following closely behind, the second volume uniquely bridges theory with how BPM is applied today with the most extensive information on extended BPM. The third volume will explore award winning real-life examples of leading business process practices and how it can be replaced to your advantage. Learn what Business Process is and how to get started Comprehensive historical process evolution In-depth look at the Process Anatomy, Semantics and Ontology Find out how to link Strategy to Operation with value driven BPM Uncover how to establish a way of Thinking, Working, Modelling and Implementation Explore comprehensive Frameworks, Methods and Approaches How to build BPM competencies and establish a Center of Excellence Discover how to apply Social BPM, Sustainable and Evidence based BPM Learn how Value & Performance Measurement and Management Learn how to roll-out and deploy process Explore how to enable Process Owners, Roles and Knowledge Workers Discover how to Process and Application Modelling Uncover Process Lifecycle, Maturity, Alignment and Continuous Improvement Practical continuous improvement with the way of Governance Future BPM trends that will affect business Explore the BPM Body of Knowledge

Lean Solutions

Author : James P. Womack
Publisher : Simon and Schuster
ISBN 13 : 0743277791
Total Pages : 368 pages
Book Rating : 4.7/5 (432 download)

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Book Synopsis Lean Solutions by : James P. Womack

Download or read book Lean Solutions written by James P. Womack and published by Simon and Schuster. This book was released on 2015-08-18 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: As consumers, we have a greater selection of higher quality goods & services to choose from, yet our experience of obtaining & using these items is more frustrating than ever. At the same time, companies find themselves with declining customer loyalty & greater challenges in fulfilling orders. This text offers solutions to these problems.

Making Hospitals Work

Author : Marc Baker
Publisher : Lean Enterprise Academy Ltd
ISBN 13 : 0955147328
Total Pages : 284 pages
Book Rating : 4.9/5 (551 download)

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Book Synopsis Making Hospitals Work by : Marc Baker

Download or read book Making Hospitals Work written by Marc Baker and published by Lean Enterprise Academy Ltd. This book was released on 2009 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Lean Action Workbook from the Lean Enterprise Academy, a affiliate of the Lean Global Network and the Lean Enterprise Institute For the first time, Making Hospitals Work provides a practical road map for healthcare leaders seeking to create truly lean hospitals. It outlines a clear framework for focusing improvement activities on the most important challenges facing each hospital. It uses the same evidence-based, scientific method as clinicians use to diagnose and treat medical problems to analyze and redesign the core emergency and elective patient journeys from arrival to discharge. It opens everyone's eyes to the big win-win-win opportunities to eliminate unnecessary waiting time for patients, to synchronize activities so clinical staff can spend more time caring for patients, and to free up capacity by reducing length of stay and cut the overtime and agency budget. It also introduces the key new role of the value-stream manager in gaining agreement on what needs to be done by whom in every department across the hospital. Every step described in Making Hospitals Work has been tried and tested in the three years' action research that led to this workbook. It is the critical breakthrough to take the next steps on the lean healthcare journey.

Human Interaction and Emerging Technologies

Author : Tareq Ahram
Publisher : Springer
ISBN 13 : 3030256294
Total Pages : 1027 pages
Book Rating : 4.0/5 (32 download)

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Book Synopsis Human Interaction and Emerging Technologies by : Tareq Ahram

Download or read book Human Interaction and Emerging Technologies written by Tareq Ahram and published by Springer. This book was released on 2019-07-24 with total page 1027 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book reports on research and developments in human-technology interaction. A special emphasis is given to human-computer interaction, and its implementation for a wide range of purposes such as healthcare, aerospace, telecommunication, and education, among others. The human aspects are analyzed in detail. Timely studies on human-centered design, wearable technologies, social and affective computing, augmented, virtual and mixed reality simulation, human rehabilitation and biomechanics represent the core of the book. Emerging technology applications in business, security, and infrastructure are also critically examined, thus offering a timely, scientifically-grounded, but also professionally-oriented snapshot of the current state of the field. The book is based on contributions presented at the 1st International Conference on Human Interaction and Emerging Technologies, IHIET 2019, held on August 22-24, in Nice, France. It offers a timely survey and a practice-oriented reference guide to systems engineers, psychologists, sport scientists, physical therapists, as well as decision-makers, designing or dealing with the new generation of service systems. User Experience of a Social Media Based Knowledge Sharing System in Industry Work, Chapter of this book is available open access under a CC BY 4.0 license at link.springer.com

Breaking Through to Flow

Author : Ian Glenday
Publisher : Lean Enterprise Academy Ltd
ISBN 13 : 0955147301
Total Pages : 207 pages
Book Rating : 4.9/5 (551 download)

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Book Synopsis Breaking Through to Flow by : Ian Glenday

Download or read book Breaking Through to Flow written by Ian Glenday and published by Lean Enterprise Academy Ltd. This book was released on 2005-11 with total page 207 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Toyota Way to Lean Leadership: Achieving and Sustaining Excellence through Leadership Development

Author : Jeffrey K. Liker
Publisher : McGraw Hill Professional
ISBN 13 : 0071780793
Total Pages : 321 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis The Toyota Way to Lean Leadership: Achieving and Sustaining Excellence through Leadership Development by : Jeffrey K. Liker

Download or read book The Toyota Way to Lean Leadership: Achieving and Sustaining Excellence through Leadership Development written by Jeffrey K. Liker and published by McGraw Hill Professional. This book was released on 2011-11-21 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Missing Link to Toyota-Style Success—LEAN LEADERSHIP Winner of the 2012 Shingo Research and Professional Publications Award “This great book reveals the secret ingredient to lean success: lean leadership. Not only is it a pleasure to read, but it is also deep and enlightening. This book is an absolute must-read for anyone interested in lean: it’s both an eye opener and a game changer.” —Michael Ballé, Ph.D., coauthor of The Gold Mine and The Lean Manager “This will immediately be recognized as the most important book ever published to understand and guide ‘True North Lean’ and the goal of perpetual business excellence.” —Ross E. Robson, President and CEO, DnR Lean, LLC, and the original Director of The Shingo Prize “An excellent book that will shape leadership development for decades to come.” —Karen Martin, Principal, Karen Martin & Associates, and author of The Kaizen Event Planner About the Book: TOYOTA. The name signifies greatness—world-class cars and game-changing business thinking. One key to the Toyota Motor Company’s unprecedented success is its famous production system and its lesser-known product development program. These strategies consider the end user at every turn and have become the model for the global lean business movement. All too often, organizations adopting lean miss the most critical ingredient—lean leadership. Toyota makes enormous investments in carefully selecting and intensively developing leaders who fit its unique philosophy and culture. Thanks to the company’s lean leadership approach, explains Toyota Way author Jeffrey Liker and former Toyota executive Gary Convis, the celebrated carmaker has set into motion a drive for continuous improvement at all levels of its business. This has allowed for: Constant growth: Toyota increased profitability for 58 consecutive years—slowing down only in the face of 2008’s worldwide financial difficulties, the recall crisis, and the worst Japanese earthquake of the century. Unstoppable inventiveness: Toyota’s approach to innovative thinking and problem solving has resulted in top industry ratings and incredible customer satisfaction, while allowing the company to weather these three crises in rapid succession and to come out stronger. Strong branding and respect: Toyota’s reputation was instrumental in the company’s ability to withstand the recalls-driven media storm of 2010. But what looked to some to be a sinking ship is once again running under a full head of steam. Perhaps the Toyota culture had weakened, but lean leadership was the beacon that showed the way back. In fact, writes Liker, the company is “as good and perhaps a better model for lean leadership than it ever has been.” of innovation and growth. Yet, Industry Week reports that just 2 percent of companies using lean processes can likewise claim to have had long-term success. What the other 98 percent lack is unified leadership with a common method and philosophy. If you want to get lean, you have to take it to the leadership level. The Toyota Way to Lean Leadership shows you how.

Lean Lexicon

Author : John Shook
Publisher : Lean Enterprise Institute
ISBN 13 : 1934109460
Total Pages : 184 pages
Book Rating : 4.9/5 (341 download)

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Book Synopsis Lean Lexicon by : John Shook

Download or read book Lean Lexicon written by John Shook and published by Lean Enterprise Institute. This book was released on 2014-01-21 with total page 184 pages. Available in PDF, EPUB and Kindle. Book excerpt: With 14 new definitions touching on management, healthcare, startups, manufacturing, and service, the 5th edition of the Lean Lexicon, is the most comprehensive edition yet of the handy and practical glossary for lean thinkers. The latest Lexicon, updated in 2014, contains 60+ graphics and 207 terms from A3 Report to Yokoten. The Lexicon covers such key lean terms as andon, jidoka, kaizen, lean consumption, lean logistics, pull, plan-for- every-part, standardized work, takt time, value-stream mapping, and many more. The new terms are: • Basic Stability • Coaching • Gemba Walk • Huddle • Kamishibai Board • Kata • Leader Standard Work • Lean Management • Lean Management Accounting • Lean Startup • Problem Solving • Service Level Agreement • Training Within Industry (TWI) • Value-stream Improvement Unlike most other business glossaries in print or online, the Lexicon, introduced in January 2003, is focused exclusively on lean thinking and practice. Like the past four, the fifth edition of the Lean Lexicon incorporates terms and improvement ideas from our customers. We continue to welcome suggestions from the growing lean community in its traditional industries and beyond.

Cutting Edge Sales

Author : Jon Berghoff
Publisher : Wordclay
ISBN 13 : 1600376231
Total Pages : 246 pages
Book Rating : 4.6/5 (3 download)

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Book Synopsis Cutting Edge Sales by : Jon Berghoff

Download or read book Cutting Edge Sales written by Jon Berghoff and published by Wordclay. This book was released on 2009 with total page 246 pages. Available in PDF, EPUB and Kindle. Book excerpt: Twelve former and three current Cutco Cutlery sales professionals--with more than $300 million combined in Cutco Cutlery sales--have gathered together to collaborate and share their influence, secrets, and real world wisdom.