Conversation Skills Training

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Communication Skills Training

Author : James W Williams
Publisher :
ISBN 13 :
Total Pages : 198 pages
Book Rating : 4.6/5 (461 download)

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Book Synopsis Communication Skills Training by : James W Williams

Download or read book Communication Skills Training written by James W Williams and published by . This book was released on 2020-05-23 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do you struggle with communicating your thoughts, feelings, and ideas? Have you ever been misunderstood and misinterpreted? Do you sometimes misunderstand or misinterpret the signals you are receiving? These situations indicate the inability to communicate appropriately, and it can prove to be detrimental in life and your career. You might be surprised at how many opportunities you could be missing out on. Likewise, a lot of relationships have been ruined because people do not know how to send out the right signals or receive them properly. What if I told you that "communicating" is not only simple and straightforward but also easy to master? However, with so many false information taught by the "gurus," it is sometimes hard to cut through the noise. That's where this book comes in. This book will give you everything you need to become a better and more effective communicator. The book Communication Skills Training: How to Talk to Anyone, Connect Effortlessly, Develop Charisma, and Become a People Person provides a comprehensive guide on how you can quickly move through conversations, and express yourself in a manner that is conducive to relationship-building and productivity. In this book, you will discover: The foundations of communication, the forms it takes, and the elements that comprise it The BIGGEST mistakes people make when communicating How to read people and connect with different personality types The invisible barriers against effective communication and how to address them Secrets to becoming an empathetic listener and conversationalist How to Form your message to get your point across effectively The art of conveying your thoughts and feelings across different mediums How to give useful feedbacks without offending people And MUCH more tips on improving your communication skills! The best types of communication are those that are simple and easy to understand. As such, this book aims to provide you with the information you need in a format that is non-demanding, easy to digest, and even easier to apply. To help you get the hang of the concepts of the book, it provides many real-life scenarios and actual events wherein the principles contained within are easily applied and yield the best possible results for people in a conversation. Is effective communication complicated or demanding? Not at all! With the help of this book, Communication Skills Training, you are on your way to becoming a better, more skilled communicator! Scroll up, click "Buy Now," and master the art of smart and effective communication!

Communication Skills

Author : Ian Tuhovsky
Publisher :
ISBN 13 : 9781515031918
Total Pages : 0 pages
Book Rating : 4.0/5 (319 download)

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Book Synopsis Communication Skills by : Ian Tuhovsky

Download or read book Communication Skills written by Ian Tuhovsky and published by . This book was released on 2015 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do You Know How To Communicate With People Effectively, Avoid Conflicts and Get What You Want From Life? ...It's mostly about what you say, but also about WHEN, WHY and HOW you say it. **MY GIFT TO YOU INSIDE: Link to download my 120-page e-book "Mindfulness Based Stress and Anxiety Management Tools" for free!** Do The Things You Usually Say Help You, Or Maybe Hold You Back? Dear Friends, Have you ever considered how many times you intuitively felt that maybe you lost something important or crucial, simply because you unwittingly said or did something which put somebody off? Maybe it was an unfortunate word, bad formulation, inappropriate joke, forgotten name, huge misinterpretation, an awkward conversation or a strange tone of your voice? Maybe you assumed that you knew exactly what a particular concept meant for another person and you stopped asking questions? Maybe you asked so many questions, you practically started an interrogation? Maybe you could not listen carefully or could not stay silent for a moment? How many times have you wanted to achieve something, negotiate better terms or ask for a promotion and failed miserably? It's time to put that to an end with the help of this book. Lack of communication skills is exactly what ruins most peoples' lives. If you don't know how to communicate properly, you are going to have problems both in your intimate and family relationships. You are going to be ineffective in work and business situations. It's going to be troublesome managing employees or getting what you want from your boss or your clients on a daily basis. Overall, effective communication is like an engine oil that makes your life run smoothly, getting you wherever you want to be. There are very few areas in life in which you can succeed in the long run without this crucial skill. What Will You Learn With This Book? -What Are The Most Common Communication Obstacles Between People And How To Avoid Them -How To Express Anger And Avoid Conflicts -What Are The Most 8 Important Questions You Should Ask Yourself If You Want To Be An Effective Communicator? -5 Most Basic and Crucial Conversational Fixes -How To Deal With Difficult and Toxic People -Phrases to Purge from Your Dictionary (And What to Substitute Them With) -The Subtle Art of Giving and Receiving Feedback -Rapport, the Art of Excellent Communication -How to Use Metaphors to Communicate Better And Connect With People -What Metaprograms and Meta Models Are and How Exactly To Make Use of Them To Become A Polished Communicator -How To Read Faces and How to Effectively Predict Future Behaviors -How to Finally Start Remembering Names -How to Have a Great Public Presentation -How To Create Your Own Unique Personality in Business (and Everyday Life) -Effective Networking Start improving your life today.

Crucial Conversations: Tools for Talking When Stakes are High, Third Edition

Author : Joseph Grenny
Publisher : McGraw Hill Professional
ISBN 13 : 1260474194
Total Pages : 332 pages
Book Rating : 4.2/5 (64 download)

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Book Synopsis Crucial Conversations: Tools for Talking When Stakes are High, Third Edition by : Joseph Grenny

Download or read book Crucial Conversations: Tools for Talking When Stakes are High, Third Edition written by Joseph Grenny and published by McGraw Hill Professional. This book was released on 2021-10-26 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You’ll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.

Improve Your Social Skills

Author : Daniel Wendler
Publisher : CreateSpace
ISBN 13 : 9781517309329
Total Pages : 218 pages
Book Rating : 4.3/5 (93 download)

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Book Synopsis Improve Your Social Skills by : Daniel Wendler

Download or read book Improve Your Social Skills written by Daniel Wendler and published by CreateSpace. This book was released on 2014-09-12 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: Improve Your Social Skills is a comprehensive, practical guide to social skills.It contains 200+ pages of step-by-step, easy-to-understand explanations of social interaction, written by a professional social skills coach whose TEDx talk on overcoming the social challenges of Asperger's Syndrome has been viewed over 180,000 times.You'll learn how to: Make Conversation (and keep conversation flowing smoothly!) Read Body Language (and send positive signals with your own body language!) Meet New People (and make friends with them!) Tell Stories In Conversation (that don't bore your audience!) Combat Shyness And Social Anxiety (a little courage every day adds up!) Date Successfully (without manipulation or sneaky tricks!) And More! (lots more!)Ok, enough with the bullet points.I'm Dan Wendler, and I wrote the book. I wrote it because I believe everyone deserves a place to belong and I didn't want poor social skills to hold anyone back from friendship and community. even if they struggle with social skills. I know firsthand how hard it is to struggle socially. Growing up, I was bullied, harassed, and excluded -- no matter how hard I tried to fit in. It wasn't until I was diagnosed with Asperger's Syndrome that I put the puzzle pieces together. I realized I struggled socially because I didn't have any social skills -- and just like any other skill, social skills can be learned. So I started to learn them. It took hard work, but I soon started to see improvement in my ability to interact with others. Eventually I was able to start making wonderful friends and today I feel comfortable and confident in all sorts of social interactions.On January 1st, 2012, I launched ImproveYourSocialSkills.com to share what I'd learned with the world. Hundreds of thousands of people visit the site every year, and I'm excited to help even more with the Improve Your Social Skills Kindle guide.The guide you're about to read is a compilation of the social principles I've learned during my lifetime of personal social skills study, as well as the techniques I developed while offering hundreds of hours of social skills coaching. These principles led me to a life full of close friendship, satisfying connection, and tender romance.I believe that with these principles, you can live a life full to the brim with friendship, connection, and love. I hope that after reading Improve Your Social Skills, you'll believe that too.

Communication Skills Training Series

Author : James W. Williams
Publisher :
ISBN 13 :
Total Pages : 482 pages
Book Rating : 4.5/5 (13 download)

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Book Synopsis Communication Skills Training Series by : James W. Williams

Download or read book Communication Skills Training Series written by James W. Williams and published by . This book was released on 2021 with total page 482 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Ultimate Guide to Help You Master Interpersonal Communication and Build High-Quality Relationships. Communication Skills Training is a collection of 7 books that are designed to help you with every aspect of improving your communication skills, interpersonal relationships, becoming more charismatic and influential, and building confidence. The combination of the following seven books will help you achieve success and happiness in life. 1. Communication Skills Training: How to Talk to Anyone, Connect Effortlessly, Develop Charisma, and Become a People Person. 2. How to Read People Like a Book: A Guide to Speed-Reading People, Understand Body Language and Emotions, Decode Intentions, and Connect Effortlessly. 3. How to Make People Laugh: Develop Confidence and Charisma, Master Improv Comedy, and Be More Witty with Anyone, Anytime, Anywhere. 4. How to Make People Do What You Want: Methods of Subtle Psychology to Read People, Persuade, and Influence Human Behavior. 5. How to Make People Like You: 19 Science-Based Methods to Increase Your Charisma, Spark Attraction, Win Friends, and Connect Effortlessly. 6. How to Talk to Anyone About Anything: Improve Your Social Skills, Master Small Talk, Connect Effortlessly, and Make Real Friends. 7. Listening Skills Training: How to Truly Listen, Understand, and Validate for Better and Deeper Connections. Each book is packed with simple, yet very effective strategies delivered to you in a straight to the point approach so that you can start implementing in your life today.

Applied Conversation Analysis

Author : C. Antaki
Publisher : Springer
ISBN 13 : 0230316875
Total Pages : 287 pages
Book Rating : 4.2/5 (33 download)

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Book Synopsis Applied Conversation Analysis by : C. Antaki

Download or read book Applied Conversation Analysis written by C. Antaki and published by Springer. This book was released on 2011-10-04 with total page 287 pages. Available in PDF, EPUB and Kindle. Book excerpt: Much of everyday work is done through talk between practitioner and client. Conversation Analysis is the close inspection of people's use of language in interaction. The work reported in this collection shows how CA can be used to identify, and improve, communicative practices at work.

Fierce Conversations (Revised and Updated)

Author : Susan Scott
Publisher : Penguin
ISBN 13 : 9780425193372
Total Pages : 324 pages
Book Rating : 4.1/5 (933 download)

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Book Synopsis Fierce Conversations (Revised and Updated) by : Susan Scott

Download or read book Fierce Conversations (Revised and Updated) written by Susan Scott and published by Penguin. This book was released on 2004-01-06 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt: Fully revised and updated—the national bestselling communication skills guide that will help you achieve personal and professional success one conversation at a time. The master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, she explains, you must transform everyday conversations at work and at home with effective ways to get your message across—and get what you want. In this guide, which includes a workbook and The Seven Principles of Fierce Conversations, Scott teaches you how to: • Overcome barriers to meaningful communication • Expand and enrich relationships with colleagues, friends, and family • Increase clarity and improve understanding • Handle strong emotions—on both sides of the table • Connect with colleagues, customers and family at a deep level Includes a Foreword by Ken Blanchard, the bestselling co-author of The One Minute Manager

Conversational Capacity: The Secret to Building Successful Teams That Perform When the Pressure Is On

Author : Craig Weber
Publisher : McGraw Hill Professional
ISBN 13 : 0071807136
Total Pages : 264 pages
Book Rating : 4.0/5 (718 download)

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Book Synopsis Conversational Capacity: The Secret to Building Successful Teams That Perform When the Pressure Is On by : Craig Weber

Download or read book Conversational Capacity: The Secret to Building Successful Teams That Perform When the Pressure Is On written by Craig Weber and published by McGraw Hill Professional. This book was released on 2013-04-19 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: What keeps a team performing at its peak even under the most difficult conditions? Conversational capacity: the ability to have open, balanced, nondefensive dialogue In a world of mounting complexity and rapid-fire change, it's more important than ever to build teams that work well when the pressure is on. Craig Weber provides managers and team leaders with the communication tools they need to ensure that the team remains on track even when dealing with its most troublesome issues, responds to tough challenges with greater agility and skill, and performs brilliantly in circumstances that incapacitate less disciplined teams. Craig Weber is an international consultant specializing in team and leadership development.

The Art of Public Speaking

Author : Stephen Lucas
Publisher : McGraw-Hill College
ISBN 13 : 9780072562965
Total Pages : 500 pages
Book Rating : 4.5/5 (629 download)

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Book Synopsis The Art of Public Speaking by : Stephen Lucas

Download or read book The Art of Public Speaking written by Stephen Lucas and published by McGraw-Hill College. This book was released on 2004 with total page 500 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lucas' "The Art of Public Speaking" is the leading public speaking textbook in the field. Whether a novice or an experienced speaker when beginning the course, every student will learn how to be a better public speaker through Lucas' clear explanations. Creative activities, vivid examples, annotated speech samples, and foundation of classic and contemporary rhetoric provide students a strong understanding of public speaking. When instructors teach from this textbook, they benefit from Lucas' Integrated Teaching Package. The Annotated Instructor's Edition and Instructor's Manual, both written by Steve Lucas, provide teaching tips and give outlines on how to use the various supplements. As a result, instructors are able to see various teaching examples, how to integrate technology, and analyses and discussion questions for video clips in class. The Annotated Instructor's Edition, Instructor's Manual, Test Bank, CDs, videos, and other supplements provide instructors the tools needed to create a dynamic classroom. This edition has a supplement to meet the needs of online classes, Teaching Public Speaking Online with The Art of Public Speaking.

How to Talk to Anyone About Anything

Author : James W. Williams
Publisher : Communication Skills Training Series
ISBN 13 : 9781953036353
Total Pages : 0 pages
Book Rating : 4.0/5 (363 download)

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Book Synopsis How to Talk to Anyone About Anything by : James W. Williams

Download or read book How to Talk to Anyone About Anything written by James W. Williams and published by Communication Skills Training Series. This book was released on 2021-03-25 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every chapter within is broken down with easy-to-follow stories and information, laced with quick-fire facts and tips you can put into action right now.

We Need to Talk

Author : Celeste Headlee
Publisher : HarperCollins
ISBN 13 : 0062669028
Total Pages : 139 pages
Book Rating : 4.0/5 (626 download)

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Book Synopsis We Need to Talk by : Celeste Headlee

Download or read book We Need to Talk written by Celeste Headlee and published by HarperCollins. This book was released on 2017-09-19 with total page 139 pages. Available in PDF, EPUB and Kindle. Book excerpt: “WE NEED TO TALK.” In this urgent and insightful book, public radio journalist Celeste Headlee shows us how to bridge what divides us--by having real conversations BASED ON THE TED TALK WITH OVER 10 MILLION VIEWS NPR's Best Books of 2017 Winner of the 2017 Silver Nautilus Award in Relationships & Communication “We Need to Talk is an important read for a conversationally-challenged, disconnected age. Headlee is a talented, honest storyteller, and her advice has helped me become a better spouse, friend, and mother.” (Jessica Lahey, author of New York Times bestseller The Gift of Failure) Today most of us communicate from behind electronic screens, and studies show that Americans feel less connected and more divided than ever before. The blame for some of this disconnect can be attributed to our political landscape, but the erosion of our conversational skills as a society lies with us as individuals. And the only way forward, says Headlee, is to start talking to each other. In We Need to Talk, she outlines the strategies that have made her a better conversationalist—and offers simple tools that can improve anyone’s communication. For example: BE THERE OR GO ELSEWHERE. Human beings are incapable of multitasking, and this is especially true of tasks that involve language. Think you can type up a few emails while on a business call, or hold a conversation with your child while texting your spouse? Think again. CHECK YOUR BIAS. The belief that your intelligence protects you from erroneous assumptions can end up making you more vulnerable to them. We all have blind spots that affect the way we view others. Check your bias before you judge someone else. HIDE YOUR PHONE. Don’t just put down your phone, put it away. New research suggests that the mere presence of a cell phone can negatively impact the quality of a conversation. Whether you’re struggling to communicate with your kid’s teacher at school, an employee at work, or the people you love the most—Headlee offers smart strategies that can help us all have conversations that matter.

The Art of Communicating

Author : Thich Nhat Hanh
Publisher : Harper Collins
ISBN 13 : 0062224689
Total Pages : 80 pages
Book Rating : 4.0/5 (622 download)

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Book Synopsis The Art of Communicating by : Thich Nhat Hanh

Download or read book The Art of Communicating written by Thich Nhat Hanh and published by Harper Collins. This book was released on 2013-08-13 with total page 80 pages. Available in PDF, EPUB and Kindle. Book excerpt: Zen master Thich Nhat Hanh, bestselling author of Peace is Every Step and one of the most respected and celebrated religious leaders in the world, delivers a powerful path to happiness through mastering life's most important skill. How do we say what we mean in a way that the other person can really hear? How can we listen with compassion and understanding? Communication fuels the ties that bind, whether in relationships, business, or everyday interactions. Most of us, however, have never been taught the fundamental skills of communication—or how to best represent our true selves. Effective communication is as important to our well-being and happiness as the food we put into our bodies. It can be either healthy (and nourishing) or toxic (and destructive). In this precise and practical guide, Zen master and Buddhist monk Thich Nhat Hanh reveals how to listen mindfully and express your fullest and most authentic self. With examples from his work with couples, families, and international conflicts, The Art of Communicating helps us move beyond the perils and frustrations of misrepresentation and misunderstanding to learn the listening and speaking skills that will forever change how we experience and impact the world.

Conversation Skills on the Job and in the Community

Author : Marilyn Banks
Publisher : Attainment Company Incorporated
ISBN 13 : 9781578615452
Total Pages : 106 pages
Book Rating : 4.6/5 (154 download)

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Book Synopsis Conversation Skills on the Job and in the Community by : Marilyn Banks

Download or read book Conversation Skills on the Job and in the Community written by Marilyn Banks and published by Attainment Company Incorporated. This book was released on 2005 with total page 106 pages. Available in PDF, EPUB and Kindle. Book excerpt: Nondisabled workers usually lose their jobs because of character issues, but workers with developmental disabilities often lose them because of poor conversation skills and the subsequent isolation from coworkers that results. Conversation Skills, authored by speech and language therapist Marilyn Banks, covers the gamut of basic and essential communication skills and helps young people enjoy successful job experiences and fulfilling, independent lives. With 50-plus self-managed lessons, Conversation Skills is self-paced and takes only 12 weeks of bi-weekly, 10 minute training sessions during which students acquire a ready social repertoire. Includes a Win/Mac CD with a printable PDF that contains all the reproducibles in the book.

Advanced Communication Skills

Author :
Publisher : Bookboon
ISBN 13 : 8776816613
Total Pages : 53 pages
Book Rating : 4.7/5 (768 download)

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Book Synopsis Advanced Communication Skills by :

Download or read book Advanced Communication Skills written by and published by Bookboon. This book was released on with total page 53 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Art of Positive Communication

Author : Julien C. Mirivel
Publisher : Peter Lang Incorporated, International Academic Publishers
ISBN 13 : 9781433121005
Total Pages : 0 pages
Book Rating : 4.1/5 (21 download)

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Book Synopsis The Art of Positive Communication by : Julien C. Mirivel

Download or read book The Art of Positive Communication written by Julien C. Mirivel and published by Peter Lang Incorporated, International Academic Publishers. This book was released on 2014 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: How we communicate with each other matters greatly. Our identity, our friendships and marriages, our families, and our culture are the product of how we speak to one another. Our words affect our hopes and dreams, as well as those of our children. We insult, complain, or criticize. We compliment, offer support, and inspire. These are choices that take place in the crevices of our most private and public conversations with others. This book bridges communication theory and practice to foreground an important message: positive communication matters. By examining closely how people talk to each other at home or at work, this book enables undergraduate and graduate students to communicate more positively. The Art of Positive Communication is an ideal text for undergraduate and graduate students enrolled in interpersonal communication courses and as a supplemental text to inspire all students to communicate better.

Say This-Not That!

Author : Dan O'Connor
Publisher : Createspace Independent Pub
ISBN 13 : 9781463526924
Total Pages : 116 pages
Book Rating : 4.5/5 (269 download)

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Book Synopsis Say This-Not That! by : Dan O'Connor

Download or read book Say This-Not That! written by Dan O'Connor and published by Createspace Independent Pub. This book was released on 2011-05-24 with total page 116 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is THE ORIGINAL Say This--Not That Book! Description: Have you ever had one of those "I wish I hadn't just said that!" moments? In "Say This, Not That," expert communication trainer Dan O'Connor gives you the words and phrases you can use to effortlessly hit your communication target every time. With "Say This, Not That," you can skip right to the punch and learn the danger phrases to avoid-the ones that are sabotaging your message, and the power phrases to use-the ones that will enable you to deliver your message with clarity and effectiveness-the ones that will move you to a new communication level and put you in the category of savvy communicator. No more skimming through pages to find what you're looking for--every page has useful tools you'll be able to apply immediately, and examples of each phrase in use. Furthermore, this program comes complete with quick-reference reminder cards you can have at-the-ready, so you can really make these techniques your own-not just for one enthusiastic moment, but forever! What will you find in Say This Not That? 1- The words! Most chapters deal with one specific danger phrase to be eliminated from your verbal repertoire and one specific power phrase to replace it. However, since not all phrases we'll be covering have exact opposites, you'll also find chapters that deal solely with danger phrases to be purged from usage, and other chapters that deal solely with power phrases that should be added to your every day communication arsenal, to infuse your speech with punch and power. 2- The theory--A great deal of research has gone into determining the effect of words on the listener. You'll learn the reasons-the "why" of every lesson. 3- Examples--You'll find examples of situations in which the phrases should or should not be used, as well as variations of the words under discussion. 4- Quick reference cards--The number of the quick-reference card that accompanies each lesson. In the back of this book you'll find the quick-reference card. If you're using an e-reader, you can simply turn to that page and keep it open to your phrase for the day, and if you'd like to print out these cards, simply go to our website www.powerdiversity.com and click on the customer resources section. It's as easy as that to achieve new levels of communication success! "Thank you, Dan, for giving me the words! I didn't know it could be so easy to improve my communication skills. I carry your book with me wherever I go, and use the power phrases both at work and at home. Because of your training, I have a better relationship with my boss, my husband, and even my teenagers! I just can't thank you enough." -Marsha Thompson, Washington DC, USA

The First Minute

Author : Fenning
Publisher :
ISBN 13 : 9788119373499
Total Pages : 0 pages
Book Rating : 4.3/5 (734 download)

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Book Synopsis The First Minute by : Fenning

Download or read book The First Minute written by Fenning and published by . This book was released on 2023-07-04 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Get people's attention and get your message across at work. Learn the simplest way to improve your business communication skills today. There is no fluff and no vague advice, just practical step-by-step methods you can start using today. This multi-award-winning book teaches specific methods for having short, clear business conversations, emails, meetings, interviews, and more. Check out the reviews to hear from the real people this book has helped. Communication should be clear and concise, and we should get to the point quickly. The problem is we don't always know how to do this. What does it mean to be concise? How can a complex topic be summarized in just a few lines? This award-winning book is a step-by-step guide for clear, concise communication in everyday work conversations. Being concise is not about trying to condense all the information into sixty seconds. It is about having clear intent, talking about one topic at a time, and focusing on solutions instead of dwelling on problems. Throughout this book you'll discover how to: - Have shorter, better work conversations and meetings - Get to the point faster without rambling or going off on tangents - Lead your audience toward the solution you need - Apply one technique to almost every discussion, email, presentation and interview with great results This book is a result of more than 20,000 conversations in both business and technical jobs. Chris Fenning has trained individuals and teams around the world in these techniques. He has worked with organizations from start-ups to Fortune 50 and FTSE 100 companies. These methods work for them all. Having clearer communication is easier than you might expect, and it all starts with the first minute.