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Consumer Trust In E Commerce
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Book Synopsis The Initial Stages of Consumer Trust Building in E-commerce by : Kyösti Pennanen
Download or read book The Initial Stages of Consumer Trust Building in E-commerce written by Kyösti Pennanen and published by University of Vaasa. This book was released on 2009 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: Tiivistelmä: Kuluttajan ensivaiheen luottamuksen muodostumisprosessi verkkokaupankäynnissä.
Book Synopsis Focusing on Consumer-to-consumer Trust in Electronic Commerce with Age and Gender Factors by : Hyun Shik Yoon
Download or read book Focusing on Consumer-to-consumer Trust in Electronic Commerce with Age and Gender Factors written by Hyun Shik Yoon and published by . This book was released on 2009 with total page 48 pages. Available in PDF, EPUB and Kindle. Book excerpt: The importance of trust in building and maintaining consumer relationship in e-commerce environment is recognized in the Information Systems literature since prior researches show that general lack of trust in e-commerce is a significant factor in inhibiting online purchases. A key challenge for researchers is to identify antecedent variables that engender consumer trust in ecommerce including business-to-consumer (B2C) and consumer-to-consumer (C2C). Although C2C has been found to be more popular than the B2C e-commerce, main stream tends to focus on B2C ecommerce without making a distinction between B2C and C2C. This study expected that two influences: internal facts including natural propensity to trust and perception of web site quality, and external facts including other's trust of buyers/sellers and third party recognition would affect an individual's trust in C2C e-commerce. This research extended this model of an individual's trust in C2C e-commerce to include age and gender as control variables.
Book Synopsis Consumer Trust in Electronic Commerce by : Ronald Bruin
Download or read book Consumer Trust in Electronic Commerce written by Ronald Bruin and published by Springer. This book was released on 2002-08-28 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This multi-disciplinary book provides insight in how to establish consumer trust in electronic commerce. It goes into detail on: a broad variety of consumer trust criteria with regard to the security and reliability of electronic consumer transactions what information must be provided to consumers how to create a legally binding contract online confidence in electronic payments the resolution of disputes what law applies to the electronic consumer contract which body is entitled to settle the dispute and personal data protection. By means of these criteria it is assessed into what extent consumer trust is ensured by the application of a public-key infrastructure, which supports cryptographic services such as electronic signatures and encryption. An assessment is also made on the European Union cryptography policy and the European Union policy on consumer protection in electronic commerce. In addition, a wide range of co-regulation and self-regulation initiatives within the European Union and Northern America are assessed. Finally, this book provides a consumer trust framework which learns that various ingredients at different levels are required to build consumer trust in electronic commerce. As such, it clarifies the roles and responsibilities of government, industry and consumer organisations, businesses, as well as consumers themselves.
Book Synopsis Competitive Drivers for Improving Future Business Performance by : Martins, Carlos
Download or read book Competitive Drivers for Improving Future Business Performance written by Martins, Carlos and published by IGI Global. This book was released on 2021-03-05 with total page 267 pages. Available in PDF, EPUB and Kindle. Book excerpt: The globalized economy, dominated by the diffusion of innovation and social, political, and economic changes, allows people and knowledge to flow without knowing what lies ahead. As new economies emerge and technologies impose significant changes, the internationalization of markets and industries has made defining its delimitation more difficult. Competitive Drivers for Improving Future Business Performance is a conceptualized reference source that discusses the use of digital skills to manage change in volatile contexts and provides fundamental understanding of competitive advantage to guarantee superior performances. To assure this level of performance, a set of choices (drivers) must be created ensuring operational efficiency, innovative products, customer knowledge-base, and focused branding. Featuring research on topics such as consumer experience, strategic leadership, and flexible technologies, this book is ideally designed for managers, executives, entrepreneurs, academicians, consulting professionals, researchers, industry professionals, and students seeking coverage on how to improve competitive performance in an era of uncertainty.
Book Synopsis Smart and Sustainable Intelligent Systems by : Namita Gupta
Download or read book Smart and Sustainable Intelligent Systems written by Namita Gupta and published by John Wiley & Sons. This book was released on 2021-04-13 with total page 576 pages. Available in PDF, EPUB and Kindle. Book excerpt: The world is experiencing an unprecedented period of change and growth through all the electronic and technilogical developments and everyone on the planet has been impacted. What was once ‘science fiction’, today it is a reality. This book explores the world of many of once unthinkable advancements by explaining current technologies in great detail. Each chapter focuses on a different aspect - Machine Vision, Pattern Analysis and Image Processing - Advanced Trends in Computational Intelligence and Data Analytics - Futuristic Communication Technologies - Disruptive Technologies for Future Sustainability. The chapters include the list of topics that spans all the areas of smart intelligent systems and computing such as: Data Mining with Soft Computing, Evolutionary Computing, Quantum Computing, Expert Systems, Next Generation Communication, Blockchain and Trust Management, Intelligent Biometrics, Multi-Valued Logical Systems, Cloud Computing and security etc. An extensive list of bibliographic references at the end of each chapter guides the reader to probe further into application area of interest to him/her.
Book Synopsis Consumer Trust in E-commerce by : Carsten D. Schultz
Download or read book Consumer Trust in E-commerce written by Carsten D. Schultz and published by . This book was released on 2004 with total page 116 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Culture and Leadership Across the World by : Jagdeep S. Chhokar
Download or read book Culture and Leadership Across the World written by Jagdeep S. Chhokar and published by Routledge. This book was released on 2007-04-05 with total page 1484 pages. Available in PDF, EPUB and Kindle. Book excerpt: Culture and Leadership Across the World: The GLOBE Book of In-Depth Studies of 25 Societies is the second major publication of GLOBE (Global Leadership and Organizational Behavior Effectiveness), a groundbreaking, large-scale project on international management research featuring contributions from nearly 18,000 middle managers from 1,000 organizat
Book Synopsis OECD Recommendation of the Council on Consumer Protection in E-Commerce by : OECD
Download or read book OECD Recommendation of the Council on Consumer Protection in E-Commerce written by OECD and published by OECD Publishing. This book was released on 2016-05-12 with total page 24 pages. Available in PDF, EPUB and Kindle. Book excerpt: The OECD has revised its Recommendation on Consumer Protection in E-commerce in order to adapt consumer protection to the current environment and reinforce fair business practices, information disclosures, payment protections, dispute resolution and education.
Book Synopsis Investigating the Factors Influencing Consumer Trust in Electronic Commerce by : Muhammad Rabiul Hasan
Download or read book Investigating the Factors Influencing Consumer Trust in Electronic Commerce written by Muhammad Rabiul Hasan and published by . This book was released on 2012 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: Purchasing online is no more considered as new issue since 1990s. With the rapid growth of Information and Communication Technology (ICT), internet became a common platform for users to accomplish many tasks in a convenience way. Purchasing goods and services online is one of those activities that we accomplish over the internet. However, with the popularity of internet, still many online users (perceived consumers) do not purchase things online. Based on the existing literature, one of the main reasons found is the lack of consumer trust in online vendors. Therefore, this study focused on investigating the factors influencing consumer trust in e-commerce environment. The main objective of this research was to examine whether the perceived factors are influential towards consumer trust in e-commerce. The study involved a quantitative method for data collection and analysis. Out of 300 sets of questionnaire, 253 were useful for analysis and interpretation. The findings revealed that all the factors have positive and significant relationship to consumer trust in e-commerce. Discussions involved 360° view on the influential factors and their significance in e-commerce environment. Finally, future implications indicate a need of further study to understand wide range of perceived factors that could contribute towards the growth of participation in online purchasing.
Book Synopsis Trust and Loyalty in Electronic Commerce by : Zeinab Karake-Shalhoub
Download or read book Trust and Loyalty in Electronic Commerce written by Zeinab Karake-Shalhoub and published by Bloomsbury Publishing USA. This book was released on 2002-11-30 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Karake-Shalhoub uses agency theory to ground her empirical analysis of more than 100 e-commerce firms in this highly readable examination of trust in e-commerce relational exchanges. She identifies several trust-building measures, including privacy statements, the existence of a chief privacy officer, and a trusted third-party seal of approval; companies are then evaluated based on an index of those trust builders. She demonstrates that there is a positive relationship between management ownership and trust, and that managers who fail to protect the interests of their stockholders-as well as their own-will never gain customer loyalty. Any business considering a move into e-commerce, or re-evaluating an earlier investment in online marketing and retailing, will benefit greatly from Karake-Shalhoub's insights. The timeliness of this study—the first of its kind—and its unique agency-theory perspective allow for an analysis of the appropriateness of e-business and e-commerce for certain businesses. What are e-commerce businesses that are developing loyalty and building trust doing differently than their less successful competitors? How are successful companies moving from traditional applications to the new breed of integrated e-commerce architectures? Karake-Shalhoub answers these and other pressing questions for senior and mid-level managers and strategic planners, corporate executives charged with incorporating an e-commerce strategy into their long-range plans, chief privacy officers, regulatory policymakers, and students of e-commerce, customer relationship management, and online marketing.
Book Synopsis Innovation in Sustainable Management and Entrepreneurship by : Gabriela Prostean
Download or read book Innovation in Sustainable Management and Entrepreneurship written by Gabriela Prostean and published by Springer Nature. This book was released on 2020-05-29 with total page 714 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book analyses state-of-the-art techniques in business process management as drivers of advanced entrepreneurship, financial management, supply chain management, and sustainability management. The role of management in a rapidly-changing environment and the use of innovative methods and techniques to address and solve key management problems are also explored.
Book Synopsis Trust and New Technologies by : T. Kautonen
Download or read book Trust and New Technologies written by T. Kautonen and published by Edward Elgar Publishing. This book was released on 2008-01-01 with total page 325 pages. Available in PDF, EPUB and Kindle. Book excerpt: For scholars interested in how social concepts such as trust impact on new technologies, this is undoubtedly a valuable contribution. Ian Grant, Telecommunications Policy . . . the editors have managed to provide a comprehensive overview of current conceptual and empirical research on trust-related issues from multiple perspectives. . . Trust and New Technologies is an enlightening collection of research papers on trust. The book should be of interest to scholars, practitioners and researchers focusing on the applications of new technologies in marketing and business management. Since trust also is a key concept in information behaviour studies, researchers interested in this field will also find this book a useful resource. Madely du Perez, Australian Library Journal This book is a timely collection of research papers on one of the most critical subjects on the internet. It explores a wide range of trust related issues from multiple perspectives, and by researchers from around Europe and America. The papers address the different roles that trust plays in consumer marketing in online environments, in mobile media, and in organizational relations. The issues highlighted are relevant to both academics and practitioners. Feng Li, University of Newcastle upon Tyne, UK Trust and New Technologies presents versatile new research that illustrates the different roles that trust plays in the marketing and management of new technologies. The authors provide a comprehensive and much needed overview of the current state of conceptual and empirical research in the topical area of trust and new technologies. Comprising of sixteen chapters, the book is divided thematically into three sections: consumer trust in online environments trust and mobile media new technologies and trust within and between organizations. This enlightening book will be of great interest to scholars, practitioners and research students focusing on the applications of new technologies in marketing and management. Trust researchers across business disciplines and the social sciences will also find this timely and unique book a constructive resource.
Book Synopsis An Investigation of Significant Factors Affecting Consumer Trust in E-commerce by : Changfeng Chen
Download or read book An Investigation of Significant Factors Affecting Consumer Trust in E-commerce written by Changfeng Chen and published by . This book was released on 2003 with total page 330 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Consumer Trust in E-commerce by : Minna-Kristiina Paakki
Download or read book Consumer Trust in E-commerce written by Minna-Kristiina Paakki and published by . This book was released on 2008 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Abstract: "E-Commerce has become an important part of everyday life for consumers during the 21st century. The variety of services in e-commerce has widened in recent years and since the early years consumers have adopted those services as part of their everyday lives. Consumer trust in e-commerce is an individual, local and social matter combined with the technological side of e-commerce. The consumer's own personal views and expectations have an influence on trust. These influences and aspects vary from consumer to consumer, but they can be recognized from their talk and the elements of their everyday lives: the social aspect, the communal aspect, the infrastructure aspect and the personal aspect. Consumer trust in e-commerce is a topic that needs in-depth interviews and analysis, and ethnography allows that kind of work. To formulate trust is a process and feminist ethnography also about process: it is about understanding process, over time and space. Feminist ethnography is also about underlining the power that the consumer has in her/his life in terms of e-commerce and other aspect of their everyday lives. The shaping of feminist ethnography in information system studies is a novel entry point to research e-commerce and trust. The consumer viewpoint in the framework of consumer related trust issues consists of society, community, consumer, e-vendor, e-services, e-product and communication channels. This framework takes into account the consumer's viewpoint and the social influence of the consumer's community into e-commerce services adoption and use. The consumer's interpretations of trust and e-commerce are in the focal point of this research. New ways of using e-commerce can and have been found and sometimes old habits follow into the world of e-commerce. Trust in e-commerce is a personal matter that includes many aspects of the consumer's life: the personal and interpersonal, the public and private. Surrounding communities are present in consumers' everyday lives and also in their use of e-commerce. Consumers make the decision (based on a feeling or rational thinking) to trust (or not to trust) in e-commerce in general or in e-services, e-products or e-vendors. Consumers are willing to take the risk to be vulnerable in their e-commerce consumption."
Author :Management Association, Information Resources Publisher :IGI Global ISBN 13 :1799889580 Total Pages :1964 pages Book Rating :4.7/5 (998 download)
Book Synopsis Research Anthology on E-Commerce Adoption, Models, and Applications for Modern Business by : Management Association, Information Resources
Download or read book Research Anthology on E-Commerce Adoption, Models, and Applications for Modern Business written by Management Association, Information Resources and published by IGI Global. This book was released on 2021-04-16 with total page 1964 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the next few years, it is expected that most businesses will have transitioned to the use of electronic commerce technologies, namely e-commerce. This acceleration in the acceptance of e-commerce not only changes the face of business and retail, but also has introduced new, adaptive business models. The experience of consumers in online shopping and the popularity of the digital marketplace have changed the way businesses must meet the needs of consumers. To stay relevant, businesses must develop new techniques and strategies to remain competitive in a changing commercial atmosphere. The way in which e-commerce is being implemented, the business models that have been developed, and the applications including the benefits and challenges to e-commerce must be discussed to understand modern business. The Research Anthology on E-Commerce Adoption, Models, and Applications for Modern Business discusses the best practices, latest strategies, and newest methods for implementing and using e-commerce in modern businesses. This includes not only a view of how business models have changed and what business models have emerged, but also provides a focus on how consumers have changed in terms of their needs, their online behavior, and their use of e-commerce services. Topics including e-business, e-services, mobile commerce, usability models, website development, brand management and marketing, and online shopping will be explored in detail. This book is ideally intended for business managers, e-commerce managers, marketers, advertisers, brand managers, executives, IT consultants, practitioners, researchers, academicians, and students interested in how e-commerce is impacting modern business models.
Book Synopsis Novel Theories and Applications of Global Information Resource Management by : Zhang, Zuopeng (Justin)
Download or read book Novel Theories and Applications of Global Information Resource Management written by Zhang, Zuopeng (Justin) and published by IGI Global. This book was released on 2019-11-15 with total page 405 pages. Available in PDF, EPUB and Kindle. Book excerpt: With technology creating a more competitive market, the global economy has been continually evolving in recent years. These technological developments have drastically changed the ways organizations manage their resources, as they are constantly seeking innovative methods to implement new systems. Because of this, there is an urgent need for empirical research that studies advancing theories and applications that organizations can use to successfully handle information and supplies. Novel Theories and Applications of Global Information Resource Management is a pivotal reference source that provides vital research on developing practices for businesses to effectively manage their assets on a global scale. While highlighting topics such as enterprise systems, library management, and information security, this publication explores the implementation of technological innovation into business techniques as well as the methods of controlling information in a contemporary society. This book is ideally designed for brokers, accountants, marketers, researchers, data scientists, financiers, managers, and academicians seeking current research on global resource management.
Book Synopsis Trust in Electronic Commerce:The Role of Trust from a Legal, an Organizational, and a Technical Point of View by : J. E. J. Prins
Download or read book Trust in Electronic Commerce:The Role of Trust from a Legal, an Organizational, and a Technical Point of View written by J. E. J. Prins and published by Kluwer Law International B.V.. This book was released on 2002-07-03 with total page 326 pages. Available in PDF, EPUB and Kindle. Book excerpt: Electronic commerce is here to stay. No matter how big the dot-com crisis was or how far the e-entrepreneurs' shares fell in the market, the fact remains that there is still confidence in electronic trading. At least it would appear that investors are confident in e-companies again. However, not only trust of venture capitalists is of importance -- consumers also have to have faith in on-line business. After all, without consumers there is no e-business. Interacting lawyers, technicians and economists are needed to create a trustworthy electronic commerce environment. To achieve this environment, thorough and inter-disciplinary research is required and that is exactly what this book is about. Researchers of the project Enabling Electronic Commerce from the Dutch universities of Tilburg and Eindhoven have chosen a number of e-topics to elaborate on trust from their point of view. This volume makes clear that the various disciplines can and will play a role in developing conditions for trust and thus contribute to a successful electronic market.
