ConnectAbility: 8 Keys to Building Strong Partnerships with Your Colleagues and Your Customers

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 007166405X
Total Pages : 241 pages
Book Rating : 4.0/5 (716 download)

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Book Synopsis ConnectAbility: 8 Keys to Building Strong Partnerships with Your Colleagues and Your Customers by : David Ryback

Download or read book ConnectAbility: 8 Keys to Building Strong Partnerships with Your Colleagues and Your Customers written by David Ryback and published by McGraw Hill Professional. This book was released on 2009-12-17 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: ConnectAbility -noun: 1. an agile approach to running an organization that takes into account the psychology of human interaction; 2. the only way to do business in today’s economy Drawing from the powerful lessons of emotional awareness and relationship dynamics, ConnectAbility promotes a sophisticated yet simple method for developing superior partnerships guaranteed to create quality results on a consistent basis. Even the best-intentioned team players too often focus more on communicating their own ideas than hearing and understanding what others have to say. ConnectAbility changes all this using eight steps to fostering optimum communication, which include: Sharing your power with others Expressing yourself with authenticity Engaging your audience with humor Challenging yourself by taking charge Maintaining awareness of emotional dynamics The book contains two tests you can take that will help you pinpoint your own level of ConnectAbility. ConnectAbility is your key to getting things done in a positive manner that benefits not only you and your team--but the organization as a whole.

Co-Create

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Author :
Publisher : St. Martin's Press
ISBN 13 : 1250103029
Total Pages : 305 pages
Book Rating : 4.2/5 (51 download)

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Book Synopsis Co-Create by : David Nour

Download or read book Co-Create written by David Nour and published by St. Martin's Press. This book was released on 2017-05-09 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: The best-selling author of Relationship Economics discusses how leading companies are collaborating with their customers at every stage of new product and service development to create value and shows how to effectively execute this co-creation to ensure that your next offering is exactly what your customers were waiting for.

Interdisciplinary Applications of the Person-Centered Approach

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Publisher : Springer Science & Business Media
ISBN 13 : 1461471443
Total Pages : 262 pages
Book Rating : 4.4/5 (614 download)

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Book Synopsis Interdisciplinary Applications of the Person-Centered Approach by : Jeffrey H. D. Cornelius-White

Download or read book Interdisciplinary Applications of the Person-Centered Approach written by Jeffrey H. D. Cornelius-White and published by Springer Science & Business Media. This book was released on 2013-06-04 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: ​This book examines the scientific contribution and increasing relevance of the Person-Centered Approach (PCA) in psychotherapy. The direction taken in the book is to provide readers with a multidisciplinary and multi-perspective view as well as practical applications. Beyond the more conventional psychotherapy applications (client-centered, experimental, emotion-focused, child-centered, motivational interviewing, existential, filial, etc.) others have evolved including peace and conflict resolution work, encounter and T-groups, nonviolent communication, parent effectiveness training, person-centered planning for people with disabilities, relationship enhancement methods, learner-centered education, technology-enhanced learning environments, human relations leadership training, etc. Simultaneously, scientific disciplines were influenced by this perspective in less obvious ways. Hence, the major contribution of this book is to identify and characterize the key bridges-so far only partly recognized- between the PCA and several other disciplines. Based on the results of the bridge-building endeavor, the editors will propose an initial formulation of the PCA as a meta-theory. It is intended as a generic framework to solve complex, social problems and to stimulate further research and development concerning the human species in relationship to its environment.​

Return on Impact

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Publisher : John Wiley & Sons
ISBN 13 : 1118834100
Total Pages : 175 pages
Book Rating : 4.1/5 (188 download)

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Book Synopsis Return on Impact by : David Nour

Download or read book Return on Impact written by David Nour and published by John Wiley & Sons. This book was released on 2013-10-03 with total page 175 pages. Available in PDF, EPUB and Kindle. Book excerpt: Strategies for setting your association apart in today's socially enabled world Access to information is instantaneous. Social tools put professional networks within arm's reach. What are the leadership strategies that will allow your organization to create and support differentiating value and nurture ongoing relationships with your members? In Return on Impact: Leadership Strategies for the Age of Connected Relationships, Nour charts the implications of a socially enabled world and the reinvention—in structure and governance, talent acquisition, listening practices, and business and revenue models—that leaders of organizations must undertake to fuel growth in the next decade. More than another tactical book on social media or particular networking tools, Return on Impact is a strategy resource for associations designed to show you what will set your association or membership organization apart. Written by business-relationship expert David Nour, author of the bestselling Relationship Economics Created in association with the ASAE Foundation Provides specific strategy and practical models Covers structure and governance, talent acquisition, listening practices, and business and revenue models Return on Impact hands leaders the tools that associations and other membership organizations can wield in order to harness the opportunities of the socially enabled world and ensure their growth in the coming times.

Get Along with Anyone, Anytime, Anywhere!

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Author :
Publisher : Morgan James Publishing
ISBN 13 : 1614486360
Total Pages : 384 pages
Book Rating : 4.6/5 (144 download)

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Book Synopsis Get Along with Anyone, Anytime, Anywhere! by : Arnold Sanow

Download or read book Get Along with Anyone, Anytime, Anywhere! written by Arnold Sanow and published by Morgan James Publishing. This book was released on 2013-01-01 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: A renowned business and communication expert demonstrates 8 key ways to create enduring connections with friends, customers, co-workers . . . and even kids! Whether you work in marketing and sales or in customer service . . . are a CEO or a stay-at-home mom, the ability to effectively connect with the needs of others dramatically affects your productivity, effectiveness, and motivation. This is your one-stop guidebook for all the information you need to communicate effectively and build lasting personal and professional relationships today, next week, and next year. Relationships are critical to success and happiness. This book, written by one of only 525 Certified Speaking Professionals in the world, will give you skills you need to turn your encounters with contacts, acquaintances, and even family members, into enduring connections. "A useful reminder of what we all need to make our lives and our businesses work better: communication, openness and sincerity. It's so easy to lose touch with these concepts in a busy, stressful day, but Sanow and Strauss make a compelling argument that it's worth it to make the effort.” —The Washington Post

The Writers Directory

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Publisher :
ISBN 13 :
Total Pages : 728 pages
Book Rating : 4.:/5 (318 download)

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Book Synopsis The Writers Directory by :

Download or read book The Writers Directory written by and published by . This book was released on 2013 with total page 728 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Relationship Economics

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Publisher : John Wiley & Sons
ISBN 13 : 1118057120
Total Pages : 320 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis Relationship Economics by : David Nour

Download or read book Relationship Economics written by David Nour and published by John Wiley & Sons. This book was released on 2011-03-01 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: A revised and updated guide to bridging relationship creation with relationship capitalization Relationship Economics isn't about taking advantage of friends or coworkers to get ahead. It's about prioritizing and maximizing a unique return on strategic relationships to fuel unprecedented growth. Based on the author's global speaking and consulting engagements, Relationship Economics reveals that success comes from investing in people for extraordinary returns. This revised and updated version explains the three major types of relationships—personal, functional, and strategic—and how to focus each to fuel enterprise growth. It introduces new concepts in relationship management, including the exchange of Relationship Currency®, the accumulation of Reputation Capital®, and the building of Professional Net Worth®. These are the fundamental measures of business relationship, and once you understand them, you'll be able to turn your contacts into better executions, performance, and results. "David Nour is the definitive expert on strategic relationships. He has captured practical, pragmatic, and timely insights in Relationship Economics and has been a valuable resource to my sales transformation efforts." —RANDY SEIDL, Senior VP, Enterprise Servers, Storage and Networking, Americas, HP "Although many understand the importance of relationships, the quantifiable and strategic values of relationships are often underemphasized. David Nour has done just that in??Relationship Economics."?? —CRAIG LEMASTERS, President and CEO, Assurant Solutions "If a man is judged by the company he keeps, David Nour's Relationship Economics provides a systematic approach to building value in that judgment. The concepts reach well beyond networking to building lasting and productive relationships." —DENNIS SADLOWSKI, former president and CEO, Siemens Energy & Automation, Inc.

Connectable: How Leaders Can Move Teams From Isolated to All In

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 1264277512
Total Pages : 336 pages
Book Rating : 4.2/5 (642 download)

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Book Synopsis Connectable: How Leaders Can Move Teams From Isolated to All In by : Ryan Jenkins

Download or read book Connectable: How Leaders Can Move Teams From Isolated to All In written by Ryan Jenkins and published by McGraw Hill Professional. This book was released on 2022-03-01 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: WALL STREET JOURNAL BESTSELLER & FINANCIAL TIMES BOOK OF THE MONTH Connect your workforce, improve engagement, and drive productivity to undreamed-of levels Feelings of loneliness among employees are on the rise with 72% of global workers suffering from it. This sense of isolation is contributing to a real and growing mental health problem that affects both individuals and organizations. In Connectable, you’ll learn how tackling the issue of worker loneliness head on can transform an isolated workforce into one that’s happier, more engaged, and more productive. With more than a decade of experience spent helping companies lessen worker loneliness, Ryan Jenkins and Steven Van Cohen distill their methodology, showing you what’s causing today’s loneliness, the role inclusion plays in solving it, and how you can decrease loneliness and increase belonging, engagement, and performance with employees at every level―including yourself. You’ll learn how to: Identify lonely or burned out employees Build psychological safety within a team Create environments of belonging and inclusion Cultivate meaningful connections across team members (in person or remote) Build committed, driven, and high-performing organizations using the authors’ proprietary 4-step Less Loneliness FrameworkTM Jenkins and Van Cohen provide the perfect balance of science, statistics, stories, and strategies to help you move everyone on your team from isolated to all-in. Discover what ATMs, cocaine, Red Sox fans, and time travel have to do with moving teams from disconnected to connected. Connectable delivers the information, insights, and actionable strategies needed to awaken a renewed sense of connection throughout your organization.

Look Ten Years Younger, Live Ten Years Longer

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Author :
Publisher :
ISBN 13 : 9780130793287
Total Pages : 376 pages
Book Rating : 4.7/5 (932 download)

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Book Synopsis Look Ten Years Younger, Live Ten Years Longer by : David Ryback

Download or read book Look Ten Years Younger, Live Ten Years Longer written by David Ryback and published by . This book was released on 1995 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt: Life expectancy for women is greater now than ever before. What makes the body decline is the combined effects of inactivity, poor nutrition and illness. This guide provides advice, backed by recent research findings for renewed strength and vitality, at any age.

The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071743669
Total Pages : 240 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration by : Mary Scannell

Download or read book The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration written by Mary Scannell and published by McGraw Hill Professional. This book was released on 2010-05-28 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.

Law of Connection

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Publisher : HarperCollins Leadership
ISBN 13 : 1400275695
Total Pages : 22 pages
Book Rating : 4.4/5 (2 download)

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Book Synopsis Law of Connection by : John C. Maxwell

Download or read book Law of Connection written by John C. Maxwell and published by HarperCollins Leadership. This book was released on 2012-08-27 with total page 22 pages. Available in PDF, EPUB and Kindle. Book excerpt: Elizabeth Dole has mastered it. If husband Bob had done the same, he might have become the forty-third president of the United States. It's called the Law of Connection.

Transforming the Workforce for Children Birth Through Age 8

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Author :
Publisher : National Academies Press
ISBN 13 : 0309324882
Total Pages : 587 pages
Book Rating : 4.3/5 (93 download)

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Book Synopsis Transforming the Workforce for Children Birth Through Age 8 by : National Research Council

Download or read book Transforming the Workforce for Children Birth Through Age 8 written by National Research Council and published by National Academies Press. This book was released on 2015-07-23 with total page 587 pages. Available in PDF, EPUB and Kindle. Book excerpt: Children are already learning at birth, and they develop and learn at a rapid pace in their early years. This provides a critical foundation for lifelong progress, and the adults who provide for the care and the education of young children bear a great responsibility for their health, development, and learning. Despite the fact that they share the same objective - to nurture young children and secure their future success - the various practitioners who contribute to the care and the education of children from birth through age 8 are not acknowledged as a workforce unified by the common knowledge and competencies needed to do their jobs well. Transforming the Workforce for Children Birth Through Age 8 explores the science of child development, particularly looking at implications for the professionals who work with children. This report examines the current capacities and practices of the workforce, the settings in which they work, the policies and infrastructure that set qualifications and provide professional learning, and the government agencies and other funders who support and oversee these systems. This book then makes recommendations to improve the quality of professional practice and the practice environment for care and education professionals. These detailed recommendations create a blueprint for action that builds on a unifying foundation of child development and early learning, shared knowledge and competencies for care and education professionals, and principles for effective professional learning. Young children thrive and learn best when they have secure, positive relationships with adults who are knowledgeable about how to support their development and learning and are responsive to their individual progress. Transforming the Workforce for Children Birth Through Age 8 offers guidance on system changes to improve the quality of professional practice, specific actions to improve professional learning systems and workforce development, and research to continue to build the knowledge base in ways that will directly advance and inform future actions. The recommendations of this book provide an opportunity to improve the quality of the care and the education that children receive, and ultimately improve outcomes for children.

Tribal Leadership Revised Edition

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Publisher : Harper Collins
ISBN 13 : 0062196790
Total Pages : 322 pages
Book Rating : 4.0/5 (621 download)

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Book Synopsis Tribal Leadership Revised Edition by : Dave Logan

Download or read book Tribal Leadership Revised Edition written by Dave Logan and published by Harper Collins. This book was released on 2012-01-03 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: It’s a fact of life: birds flock, fish school, people “tribe.” Malcolm Gladwell and other authors have written about how the fact that humans are genetically programmed to form “tribes” of 20-150 people has proven true throughout our species’ history. Every company in the word consists of an interconnected network of tribes (A tribe is defined as a group of between 20 and 150 people in which everyone knows everyone else, or at least knows of everyone else). In Tribal Leadership, Dave Logan, John King, and Halee Fischer-Wright show corporate leaders how to first assess their company’s tribal culture and then raise their companies’ tribes to unprecedented heights of success. In a rigorous eight-year study of approximately 24,000 people in over two dozen corporations, Logan, King, and Fischer-Wright discovered a common theme: the success of a company depends on its tribes, the strength of its tribes is determined by the tribal culture, and a thriving corporate culture can be established by an effective tribal leader. Tribal Leadership will show leaders how to employ their companies’ tribes to maximize productivity and profit: the author’s research, backed up with interviews ranging from Brian France (CEO of NASCAR) to “Dilbert” creator Scott Adams, shows that over three quarters of the organizations they’ve studied have tribal cultures that are adequate at best.

Connected Strategy

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Publisher : Harvard Business Press
ISBN 13 : 1633697010
Total Pages : 157 pages
Book Rating : 4.6/5 (336 download)

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Book Synopsis Connected Strategy by : Nicolaj Siggelkow

Download or read book Connected Strategy written by Nicolaj Siggelkow and published by Harvard Business Press. This book was released on 2019-04-30 with total page 157 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business Models for Transforming Customer Relationships What if there were a way to turn occasional, sporadic transactions with customers into long-term, continuous relationships--while simultaneously driving dramatic improvements in operational efficiency? What if you could break your existing trade-offs between superior customer experience and low cost? This is the promise of a connected strategy. New forms of connectivity--involving frequent, low-friction, customized interactions--mean that companies can now anticipate customer needs as they arise, or even before. Simultaneously, enabled by these technologies, companies can create new business models that deliver more value to customers. Connected strategies are win-win: Customers get a dramatically improved experience, while companies boost operational efficiency. In this book, strategy and operations experts Nicolaj Siggelkow and Christian Terwiesch reveal the emergence of connected strategies as a new source of competitive advantage. With in-depth examples from companies operating in industries such as healthcare, financial services, mobility, retail, entertainment, nonprofit, and education, Connected Strategy identifies the four pathways--respond-to-desire, curated offering, coach behavior, and automatic execution--for turning episodic interactions into continuous relationships. The authors show how each pathway creates a competitive advantage, then guide you through the critical decisions for creating and implementing your own connected strategies. Whether you're trying to revitalize strategy in an established company or disrupt an industry as a startup, this book will help you: Reshape your connections with your customers Find new ways to connect with existing suppliers while also activating new sources of capacity Create the right revenue model Make the best technology choices to support your strategy Integrating rich examples, how-to advice, and practical tools in the form of "workshop chapters" throughout, this book is the ultimate resource for creating competitive advantage through connected relationships with your customers and redefined connections in your industry.

Beyond Collaboration Overload

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Publisher : Harvard Business Press
ISBN 13 : 1647820138
Total Pages : 266 pages
Book Rating : 4.6/5 (478 download)

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Book Synopsis Beyond Collaboration Overload by : Rob Cross

Download or read book Beyond Collaboration Overload written by Rob Cross and published by Harvard Business Press. This book was released on 2021-09-14 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt: Named the Best Management Book of 2021 by strategy+business Named one of "this month's top titles" in the Financial Times in September 2021 Named to the longlist for the 2021 Outstanding Works of Literature (OWL) Award in the Management & Culture category A plan for conquering collaborative overload to drive performance and innovation, reduce burnout, and enhance well-being. Most organizations have created always-on work contexts that are burning people out and hurting performance rather than delivering productivity, innovation and engagement. Collaborative work consumes 85% of employees' time and is drifting earlier into the morning, later into the night, and deeper into the weekend. The dilemma is that we all need to collaborate more to create effective organizations and vibrant careers for ourselves. But conventional wisdom on teamwork and collaboration has created too much of the wrong kind of collaboration, which hurts our performance, health and overall well-being. In Beyond Collaboration Overload, Babson professor Rob Cross solves this paradox by showing how top performers who thrive at work collaborate in a more purposeful way that makes them 18-24% more efficient than their peers. Good collaborators are distinguished by the efficiency and intentionality of their collaboration—not the size of their network or the length of their workday. Through landmark research with more than 300 organizations, in-depth stories, and tools, Beyond Collaboration Overload will coach you to reclaim close to a day a week when you: Identify and challenge beliefs that lead you to collaborate too quickly Impose structure in your work to prevent unproductive collaboration Alter behaviors to create more efficient collaboration It then outlines how successful people invest this reclaimed time to: Cultivate a broad network—not a big one—for innovation and scale Energize others—a strong predictor of high performance Connect with others to reduce micro-stressors and enhance physical and mental well-being Cross' framework provides relief from the definitive problem of our age—dysfunctional collaboration at the expense of our performance, health and overall well-being.

Who's in Your Room?

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Author :
Publisher : Simon and Schuster
ISBN 13 : 1948080494
Total Pages : 68 pages
Book Rating : 4.9/5 (48 download)

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Book Synopsis Who's in Your Room? by : Ivan Misner

Download or read book Who's in Your Room? written by Ivan Misner and published by Simon and Schuster. This book was released on 2018-11-08 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt: Imagine your life as a simple room with four walls. Who are you letting in and who are you kicking out? Can you imagine living a better life? Would you like to surround yourself with more supportive people? There’s hope! You see, the quality of your life depends on the people in your life. THE SIMPLE AND POWERFUL IDEAS IN THIS BOOK CAN CHANGE YOUR LIFE FOREVER. Who’s in Your Room? introduces you to the concept of your life being like a room—a room where anyone who enters affects your life . . . forever. Although this concept may sound frightening, this book gives you the tools and exercises you need to take control of your room and live the life you desire. This book brings in experts to describe how people leave you with memories that cannot be erased but can be managed. You manage them by determining what’s really important to you, and then you can determine how to spend your time and whom you should be spending it with. Stop living according to everyone else’s rules. Shape your life by taking control of your room. Live your life by your design!

Digital and Social Media Marketing

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Author :
Publisher : Springer Nature
ISBN 13 : 3030243745
Total Pages : 337 pages
Book Rating : 4.0/5 (32 download)

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Book Synopsis Digital and Social Media Marketing by : Nripendra P. Rana

Download or read book Digital and Social Media Marketing written by Nripendra P. Rana and published by Springer Nature. This book was released on 2019-11-11 with total page 337 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines issues and implications of digital and social media marketing for emerging markets. These markets necessitate substantial adaptations of developed theories and approaches employed in the Western world. The book investigates problems specific to emerging markets, while identifying new theoretical constructs and practical applications of digital marketing. It addresses topics such as electronic word of mouth (eWOM), demographic differences in digital marketing, mobile marketing, search engine advertising, among others. A radical increase in both temporal and geographical reach is empowering consumers to exert influence on brands, products, and services. Information and Communication Technologies (ICTs) and digital media are having a significant impact on the way people communicate and fulfil their socio-economic, emotional and material needs. These technologies are also being harnessed by businesses for various purposes including distribution and selling of goods, retailing of consumer services, customer relationship management, and influencing consumer behaviour by employing digital marketing practices. This book considers this, as it examines the practice and research related to digital and social media marketing.