The Ultimate Book of Influence

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118641310
Total Pages : 178 pages
Book Rating : 4.1/5 (186 download)

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Book Synopsis The Ultimate Book of Influence by : Chris Helder

Download or read book The Ultimate Book of Influence written by Chris Helder and published by John Wiley & Sons. This book was released on 2013-05-15 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: Master the power of influence and persuasion to achieve more in work and life For business leaders and managers, as well as those who work in sales, the power of influence can be a potent advantage. The ability to persuade others based on what you know about them is the first step to convincing someone to buy your product or buy into your business vision. In The Ultimate Book of Influence, author Chris Helder—a master of communication and one of Australia’s most sought after speakers on influence—shares ten essential tools that will enable you to influence others so you win the sale or seal the deal. The tools in this book will show you how to read body language, uncover what’s most important to a client, convince others to take action, understand the four essential types of people at your workplace, and much more. Written by one of Australia’s most successful speakers on the art of influence Includes ten powerful tools that allow you to understand what matters most to a client or colleague and use that knowledge to influence their actions and behaviors Ideal for salespeople, business leaders, corporate executives, and anyone who must regularly convince others to take action Before you can truly influence people, you need to learn how to communicate effectively. The Ultimate Book of Influence teaches you how to choose the right kind of communication technique for any situation, so when you speak, you know people are listening.

Communicate to Influence: How to Inspire Your Audience to Action

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071839844
Total Pages : 304 pages
Book Rating : 4.0/5 (718 download)

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Book Synopsis Communicate to Influence: How to Inspire Your Audience to Action by : Ben Decker

Download or read book Communicate to Influence: How to Inspire Your Audience to Action written by Ben Decker and published by McGraw Hill Professional. This book was released on 2015-03-27 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The gold standard for communication training programs." —USA Today Business communication sucks. At each meeting and presentation, we are inundated with information, leaving us thirsting for inspiration. Sure, we will check off an action item because we have to . . . but what if we were actually inspired to do something? What if we were so moved that we wanted to do it? Leaders must earn the license to lead. Not by expertise, authority, or title alone, but by influence. In Communicate to Influence, you will learn the secrets of the Decker Method—a framework that has been perfected over the past 36 years. Ben and Kelly Decker add fresh insights to these proven principles so that you can ignite change and inspire action. Discover: The Five White Lies of Communicating: learn which barriers prevent you from getting better The Communicator's Roadmap: use a tool to visually chart what type of communication experience you create The Behaviors of Trust: align what you say with how you say it to better connect with your audience The Decker Grid: shift your message from self-centered, all about me content to relevant, audience-centered content that drives action You are called to communicate well. Not only on the main stage, under bright lights, but every time you speak with your colleagues, your clients, and other stakeholders. It's time to learn how. Stop informing. Start inspiring. BEN DECKER & KELLY DECKER are the leading experts in the field of business communication. They consult on messaging, cultivate executive presence among the leadership of Fortune 500companies and startups alike, and regularly deliver keynotes to large audiences. Together, they run Decker Communications, a global firm that trains and coaches tens of thousands of executives a year. Ben and Kelly live in the San Francisco Bay Area, where they constantly test and refine communication techniques with their most demanding audience, their three boys.

Real Influence

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Publisher : AMACOM Div American Mgmt Assn
ISBN 13 : 081442015X
Total Pages : 273 pages
Book Rating : 4.8/5 (144 download)

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Book Synopsis Real Influence by : Mark Goulston

Download or read book Real Influence written by Mark Goulston and published by AMACOM Div American Mgmt Assn. This book was released on 2013 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: People won't put up with being "sold" anymore. If they sense they are being pushed, their guard goes up-and even if they do comply, lingering resentment undermines the relationship...maybe forever. Yet, most books on influence still portray it as something you "do to" someone else to get your way. That out-of-date approach invites resistance or cynicism from those who recognize the techniques. Manipulative tactics might occasionally wear down a colleague's or client's resistance, but they fail to produce the mutual trust that sustains successful relationships. In short, they just won't work in our sophisticated, post-selling world. In this groundbreaking book, authors Mark Goulston and John Ullmen reveal a new model for authentic influence-the kind that creates a strong initial connection and survives long after agreement has been reached. Based on listening, genuine engagement and commitment to win-win outcomes, Real Influence provides a powerful four-step method you can use to: * Examine your priorities * Learn about the key players and what they need * Earn their attention and motivate them to hear more * Add value with your questions and actions Complete with examples of the steps in action and insights from real-world "power influencers," this one-of-a-kind guide shows that being straight with everyone means winning for all. www.getrealinfluence.com

Influence Redefined

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Author :
Publisher : Greenleaf Book Group
ISBN 13 : 1626343586
Total Pages : 248 pages
Book Rating : 4.6/5 (263 download)

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Book Synopsis Influence Redefined by : Stacey Hanke

Download or read book Influence Redefined written by Stacey Hanke and published by Greenleaf Book Group. This book was released on 2017-02-07 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do you feel confident you're a leader with influence? You may be surprised to discover you're not as influential as you think you are. Your team is only as strong as your influence, and many leaders today are mistaken about what it means to be influential. An outdated influence paradigm, along with technological devices and distractions, is making it increasingly challenging for leaders to reach those they need to influence in order to be successful. In fact, many leaders are unwillingly and unknowingly sabotaging themselves and their influence. In her thought-provoking Influence Redefined, Stacey Hanke introduces her powerful Influence Model, a step-by-step method for improving communication and producing the ideal type of influence—one that moves people to action long after an interaction is over. She dispels the most common influence myths and instructs leaders on how to stop sabotaging themselves in order to leave a positive, lasting impression. Using a results-based definition of influence for individuals and organizations, Hanke successfully shows leaders how they can develop influence as a skill through self-awareness, consistency, a positive reputation, adaptability, and impact. With insights from dozens of executives and business leaders, as well as practical how-tos and action steps, Influence Redefined will help leaders multiply and expand their influence every day, Monday to Monday®. Through Stacey Hanke, Inc., the author has provided keynotes, mentoring and training on communicating with influence to thousands of leaders across industries. She is the author of Yes You Can! and has appeared in the New York Times and SmartMoney. Hanke was recognized as one of the National Speakers Association's ''Top 6 Under 40.''

How to Win Friends and Influence People

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Author :
Publisher : Sristhi Publishers & Distributors
ISBN 13 : 8194790891
Total Pages : 272 pages
Book Rating : 4.1/5 (947 download)

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Book Synopsis How to Win Friends and Influence People by : Dale Carnegie

Download or read book How to Win Friends and Influence People written by Dale Carnegie and published by Sristhi Publishers & Distributors. This book was released on 2020-10-12 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do you feel stuck in life, not knowing how to make it more successful? Do you wish to become more popular? Are you craving to earn more? Do you wish to expand your horizon, earn new clients and win people over with your ideas? How to Win Friends and Influence People is a well-researched and comprehensive guide that will help you through these everyday problems and make success look easier. You can learn to expand your social circle, polish your skill set, find ways to put forward your thoughts more clearly, and build mental strength to counter all hurdles that you may come across on the path to success. Having helped millions of readers from the world over achieve their goals, the clearly listed techniques and principles will be the answers to all your questions.

Habitudes, the Art of Connecting with Others (A Faith Based Resource)

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Author :
Publisher :
ISBN 13 : 9781931132084
Total Pages : 76 pages
Book Rating : 4.1/5 (32 download)

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Book Synopsis Habitudes, the Art of Connecting with Others (A Faith Based Resource) by : Tim Elmore

Download or read book Habitudes, the Art of Connecting with Others (A Faith Based Resource) written by Tim Elmore and published by . This book was released on 2006-01-01 with total page 76 pages. Available in PDF, EPUB and Kindle. Book excerpt: Book one begins this series with the subject of self-leadership. This addition to the series covers the art of connecting with others. It covers principles that deal with humilty and servanthood, encouraging and building trust, listening and communication.HABITUDES is a breakthrough way to teach leadership principles, to a post-modern student. Loaded with thirteen images, this book in the series captures the art of leading others.Full color photographs throughout the book make it a keeper for students to use and to teach from after they have gone through it.Today's student is EPIC: Experiential, Participatory, Image- driven and Connected. See how "Habitudes" enables you to teach leadership in groups in an experiential and memorable way: using pictures and exercises.very one of us influences those around us.

How to Win Friends and Influence People in the Digital Age

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Author :
Publisher : Simon and Schuster
ISBN 13 : 1451612591
Total Pages : 263 pages
Book Rating : 4.4/5 (516 download)

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Book Synopsis How to Win Friends and Influence People in the Digital Age by : Brent Cole

Download or read book How to Win Friends and Influence People in the Digital Age written by Brent Cole and published by Simon and Schuster. This book was released on 2012-12-25 with total page 263 pages. Available in PDF, EPUB and Kindle. Book excerpt: This new edition is an up-to-date adaptation of Carnegie's timeless prescriptions for the digital age. This book is a must-have guide for anyone who wants to find success on Facebook, LinkedIn, Twitter, and any social media format today and in the future.

How to Win Friends and Influence People

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Author :
Publisher : ببلومانيا للنشر والتوزيع
ISBN 13 :
Total Pages : 304 pages
Book Rating : 4./5 ( download)

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Book Synopsis How to Win Friends and Influence People by :

Download or read book How to Win Friends and Influence People written by and published by ببلومانيا للنشر والتوزيع. This book was released on 2024-02-17 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: You can go after the job you want…and get it! You can take the job you have…and improve it! You can take any situation you’re in…and make it work for you! Since its release in 1936, How to Win Friends and Influence People has sold more than 30 million copies. Dale Carnegie’s first book is a timeless bestseller, packed with rock-solid advice that has carried thousands of now famous people up the ladder of success in their business and personal lives. As relevant as ever before, Dale Carnegie’s principles endure, and will help you achieve your maximum potential in the complex and competitive modern age. Learn the six ways to make people like you, the twelve ways to win people to your way of thinking, and the nine ways to change people without arousing resentment.

Prism of Value

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Publisher :
ISBN 13 : 9781948046244
Total Pages : 182 pages
Book Rating : 4.0/5 (462 download)

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Book Synopsis Prism of Value by : Liz Wainger

Download or read book Prism of Value written by Liz Wainger and published by . This book was released on 2018-08-26 with total page 182 pages. Available in PDF, EPUB and Kindle. Book excerpt: You have a lot to offer family, friends, business colleagues, bosses and clients, but sometimes it seems they just don't appreciate what you've done or what you can do for them. In Prism of Value, Liz Wainger will help you reframe the way you communicate to make your messages clear and help others see the value you can bring into their lives. Through personal stories and real-world examples of both good and bad communication styles, she will help you see how the message you think you're sending is not necessarily the message that's being received. Prism of Value takes you step-by-step through the process of discovering your value and building a strong message to convey that value to others. You will learn about the power of clarity, how to choose words that communicate value, what makes a good message "bite," how to find your own "shtick," and ways to weave a powerful story to deposit in your personal story bank. This book will show you ways to grab the attention of those around you and ways to work successfully with those drawn into your orbit. Learn how to battle the "word mongers," those who seek to demonstrate their power by pulling out their red pen and then slow your progress. You'll see how to keep your ego in check, prevent "communication crashes," and take the extra step that will set you apart from the pack. Whether you're trying to improve communications with your spouse or kids, apply for a new job, sign that big client, or get the promotion you deserve, you'll find tips for success in Prism of Value.

How to Influence People and Become a Master of Effective Communication

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Author :
Publisher :
ISBN 13 : 9781801110686
Total Pages : 570 pages
Book Rating : 4.1/5 (16 download)

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Book Synopsis How to Influence People and Become a Master of Effective Communication by : Dale King

Download or read book How to Influence People and Become a Master of Effective Communication written by Dale King and published by . This book was released on 2020-10-15 with total page 570 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do you feel your communication is lacking? Are relationships a struggle? Do you seek the ability to become a great influence in business, personal or professional connections? Seek no more. The Mastery 4 in 1 Book Bundle will give you all the tools you'll need to develop your mind to think like a master, speak intelligently, and communicate your needs without getting bogged down with self-doubt, finding the right words, or emotions. You'll learn how to express yourself to be present in any situation and build greater connections with people through effective communication. In Effective Communication Skills, you'll learn how to master your words to connect your ideas and convey them in a clear manner, eliminating confusion, reducing conflict and creating greater empathy for others. You'll re-train your brain to become an active listener who responds with depth of thought and consideration, while using the techniques of persuasion to create winning solutions. Your relationships will flourish as a result of you being "tuned-in" to the people around you with compelling speech and verbal patterns that get noticed both in and out of the boardroom Improve Your Social Skills is a must-have tool in your tool belt. These days, being socially adept can make the difference between a big sale, that elusive promotion, or having a successful romantic relationship. You'll learn how to control your emotions, speak concisely, and create positive influence, regardless of the situation. You'll learn what successful people know and how they communicate, that makes them sought after for conversations, social engagements and new ideas. Next, we'll take you through the Couples Therapy Workbook, where what you learn can be applied to your marriage or relationship. Good communication is essential to any partnership, so learning the skills that make you a good listener AND communicator are the key to a solid foundation. You'll learn what ego is and how it works in a relationship, plus how to work on yourself, respond to problems, and how to develop your relationship into an exciting, thriving connection that will last. Finally, we'll work on Self-Discipline. The skills and techniques you've learned in the first three books will set the stage for looking inward, at your own personal role in your life. It allows you to develop mental resilience, avoid procrastination, and create the warrior from within. While this is the final book in the series, you'll find yourself coming back to it time and again, to learn more about your own self discipline and personal responsibility, to re-energize your practice of meditation, exercise and mental clarity. Personal growth is one of the most successful ways that people can take themselves to the next level. These books are designed to give you the tools to engage your mind and body to achieve the personal success you desire. We hope you enjoy the Mastery 4 in 1 Book Bundle for creating a better life for yourself and your loved ones. Scroll to the top of the page and click the "Buy Now" Button!

Connect to Influence

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Author :
Publisher :
ISBN 13 : 9780692867051
Total Pages : pages
Book Rating : 4.8/5 (67 download)

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Book Synopsis Connect to Influence by : Allison K. Summers

Download or read book Connect to Influence written by Allison K. Summers and published by . This book was released on 2017-06-23 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: With old leadership paradigms quickly becoming outdated, when time spent moving up a corporate ladder is no longer a predictor of success, and in light of rapid expansions in technology, you must learn to connect to other people in order to achieve success. Relevant business connections deliver shortcuts to resources, competitive insights, expanded knowledge, benchmarks for excellence, and much more. But how do you quickly build connections and establish influence? In this book, individuals can obtain a roadmap for a culture of connecting so they can grow influence and open life's opportunities.

Make a Difference: Influence Through Accountability

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Author :
Publisher : iUniverse
ISBN 13 : 1475945280
Total Pages : 108 pages
Book Rating : 4.4/5 (759 download)

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Book Synopsis Make a Difference: Influence Through Accountability by : Dr. Larry Little

Download or read book Make a Difference: Influence Through Accountability written by Dr. Larry Little and published by iUniverse. This book was released on 2012-09-05 with total page 108 pages. Available in PDF, EPUB and Kindle. Book excerpt: Accountability. We hear the word in almost every environment that we find ourselves a part of today. While the word certainly is a common source of discussion, the definition of the word seems to vary from person to person. Does accountability refer to business performance? Does it refer to financial success? How about personal relationships? What about personal accountability? How can you hold others accountable for their behavior? Is accountability a one-size-fits-all technique that ensures the success of a task? These are the questions that prompted Dr. Larry Little to write Influence Through Accountability, the second book in the four-part EAGLE Leadership Series. His approach to accountability stems from his unique understanding of human behavior, starting with personal accountability and expanding to holding others accountable to shared goals. Regardless of the goals and aspirations that you have for your own life or for your organization, accountability is key to being successful. Influence Through Accountability will give you the understanding and tools you need to be hold yourself and others accountable to other people, the obligations you have made, and the dreams and goals you have set. You can achieve more by choosing to Influence Through Accountability. "Eagle Center for Leadership has brought to me the ability to understand the different personalities of people within our organization and how to alter my approach to bring out the best in them." - Tom Meyer, Plant Manager, PPG Aerospace, Huntsville, AL "I have really enjoyed and benefited from a relationship with ECFL. Dr. Little and his leadership team have been instrumental in helping me to understand the value of investing in EQ and relationship skills for me and my team." - Jonathan Whitcomb, Vice President of Enterprise Solutions, Dynetics

Habitudes, the Art of Connecting with Others (A Character Based Resource)

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Author :
Publisher :
ISBN 13 : 9780979294013
Total Pages : pages
Book Rating : 4.2/5 (94 download)

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Book Synopsis Habitudes, the Art of Connecting with Others (A Character Based Resource) by : Tim Elmore

Download or read book Habitudes, the Art of Connecting with Others (A Character Based Resource) written by Tim Elmore and published by . This book was released on 2007-04 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Influence

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Publisher : John Wiley & Sons
ISBN 13 : 0857087150
Total Pages : 272 pages
Book Rating : 4.8/5 (57 download)

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Book Synopsis Influence by : Warren Cass

Download or read book Influence written by Warren Cass and published by John Wiley & Sons. This book was released on 2017-07-31 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: Stand out in a sea of "average" and start achieving your goals Success is not only a matter of what you know and who you know, it's also a matter of who knows you; by becoming a trusted contact and a source of answers, your influence expands – and so do your opportunities. This book will show you how to build influence from the ground up. You might already know that communication is key, but do you understand how different people communicate and how you should respond? Discover the power of networking and gain valuable advice for building the right relationships with the right people – and how to leverage those relationships where it counts. Influence is a powerful asset based on a simple concept, but the actual skills required to achieve it don't come naturally to most. However skills can be learned and this book provides expert instruction with real-world application to help you get to where you want to be. Master the art of communication and build rapport Raise your profile and manage your reputation Develop strategic relationships and grow your network Become the trusted go-to person in your field If you're ready to get more out of your job, your career and your life, Influence gives you the guidance and motivation you need to get moving.

Influence Marketing

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Author :
Publisher : Que Publishing
ISBN 13 : 0133391647
Total Pages : 279 pages
Book Rating : 4.1/5 (333 download)

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Book Synopsis Influence Marketing by : Danny Brown

Download or read book Influence Marketing written by Danny Brown and published by Que Publishing. This book was released on 2013-04-29 with total page 279 pages. Available in PDF, EPUB and Kindle. Book excerpt: Identify and Manage the Influence Paths That Convert Brand Awareness to Customer Acquisition! Today, you face a brutally tough, maddeningly elusive new competitor: the “wisdom of crowds.” Social media gives consumers 24x7 access to the attitudes and recommendations of their most engaged peers. These are the views that shape buying decisions. These are the views you must shape and use. Influence Marketing won’t just help you identify and enlist key influencers: it will help you manage the influence paths that lead consumers to buy. By sharing empirical evidence of hard-won lessons from pioneering influence marketers, Danny Brown and Sam Fiorella provide a blueprint that moves influence marketing beyond simple brand awareness and into sales acquisition and customer life time value measurement. They integrate new tools and techniques into a complete methodology for generating more and better leads—and converting them faster, at higher margins. • Put the customer—not the influencer—at the center, and plan influence marketing accordingly • Recognize where each prospect stands in the purchase life cycle right now • Clarify how your consumers move from brand preference to purchase • Identify key micro-influencers who impact decisions at every stage • Gain indispensable insights into the context of online relationships • Recognize situational factors that derail social media brand recommendations • Understand social influence scoring models and overcome their limitations • Re-engineer and predict influence paths to generate measurable action • Master the “4 Ms” of influence marketing: make, manage, monitor, measure • Transform influence marketing from a “nice-to-have” exercise into a powerful strategy Additional online resources can be found at www.influencemarketingbook.com

Infinite Influence

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Author :
Publisher : Sound Wisdom
ISBN 13 : 1640954465
Total Pages : 174 pages
Book Rating : 4.6/5 (49 download)

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Book Synopsis Infinite Influence by : Alyson Van Hooser

Download or read book Infinite Influence written by Alyson Van Hooser and published by Sound Wisdom. This book was released on 2023-06-20 with total page 174 pages. Available in PDF, EPUB and Kindle. Book excerpt: Unintentional or not, choosing the wrong actions while interacting with people will rob you of your ability to captivate, connect with, and compel someone to make decisions in a way that is mutually beneficial. Instead, move forward intentionally to capitalize on priceless moments using the seven simple actions that create Infinite Influence. With limitless influence, you harness your power to wake up wealthier every single day. In a world moving and evolving at breakneck speed, your ability to authentically connect with people from all walks of life in every interaction matters. The challenge of building trust quickly—knowing what to think, say, and do—might seem impossible. However, the solution is rather simple, often overlooked, and wildly undervalued. As someone born under-resourced and underestimated, Alyson Van Hooser discovered exactly how to build influence with anybody…and now she is sharing her top seven secrets with you. Alyson experienced firsthand how the right mindset behind simple actions enables you to attract people who become invested in you. In this book, she reveals her immediately actionable, proven approach you can use to create endless opportunity. Infinite Influence delivers the eternal perspective and behaviors to create instant connections that endure a lifetime. Because we know that success is neither built nor destroyed by one person, you must intentionally and precisely assemble relationships with friends, family, teams, customers, and communities to advance together. Without the right strategy, you choose self-sabotage—people will disengage from you, resulting in averted attention, fading loyalty, lost sales, and more. Others have succeeded in applying these simple actions to create Infinite Influence and wake up wealthier every day. Will you?

The Influence Equation: Winning Friends, Influencing People

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Author :
Publisher : FEROZ KHAN
ISBN 13 :
Total Pages : 45 pages
Book Rating : 4./5 ( download)

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Book Synopsis The Influence Equation: Winning Friends, Influencing People by : FEROZ KHAN

Download or read book The Influence Equation: Winning Friends, Influencing People written by FEROZ KHAN and published by FEROZ KHAN. This book was released on with total page 45 pages. Available in PDF, EPUB and Kindle. Book excerpt: Welcome to "The Influence Equation: Winning Friends, Influencing People," a captivating book that will take you on a journey exploring the importance of influencing others in both your personal and professional life. This book emphasizes the incredible power of connections and relationships. Whether you aspire to be a charismatic leader, a persuasive salesperson, or simply want to improve your interpersonal skills, this book offers valuable insights, techniques, and real-life examples that will empower you to make a positive impact on those around you. Through relatable anecdotes and practical strategies, "The Influence Equation" sheds light on the intricate art of influencing others, showing you how to create lasting connections and inspire others to take action. It illuminates the secrets behind building rapport, effective communication, and understanding the motivations that drive people. As you delve into the pages of this book, you will gain a deep understanding of the influence equation and how to leverage it to achieve your personal and professional goals. Get ready to unlock your full potential, build meaningful relationships, and become a master influencer. Let "The Influence Equation" be your guide on this transformative journey. Topics we cover: The Power of Personal Anecdotes Building Expertise and Authority Trust: The Foundation of Influence The Influence Equation in Action The Power of Connections and Building Relationships Definition and Different Types of Influence The Psychology Behind Influence Influence Anecdotes: Tales of Impactful Persuasion Understanding the Role of Persuasion and Communication The Foundation of Influence The Importance of Building Genuine Connections The Building Blocks of Influence A Catalyst for Influence Reflective Listening Techniques Developing Genuine Curiosity for Lasting Influence How to Build Strong Connections Strategies to Foster a Positive and Supportive Environment The Key Elements of a Positive and Supportive Environment Key Components of Effective Communication The Influence of Effective Communication Anecdotes Illustrating the Importance of Influence Creating Active Engagement Fostering Dialogue, Non-Judgmental Listening Tailoring Communication Style to Different Individuals Understanding the Power Dynamics in Influencing Utilizing Persuasion Techniques Presenting Compelling Arguments: Captivating Your Audience Negotiation and conflict resolution Handling Objections and Resistance Addressing Concerns and Doubts Managing Ethical Influence Respecting Boundaries and Maintaining Authenticity Transparency and Honesty in Communication Avoiding Manipulation and Coercion Anecdotes Building a Personal Brand Focus Leveraging Existing Relationships