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Author : Allen D. Grimshaw
Publisher : CUP Archive
ISBN 13 : 9780521335508
Total Pages : 372 pages
Book Rating : 4.3/5 (355 download)
Download or read book Conflict Talk written by Allen D. Grimshaw and published by CUP Archive. This book was released on 1990-04-19 with total page 372 pages. Available in PDF, EPUB and Kindle. Book excerpt: An examination of language use in the important area of social conflict.
Author : Amy Gallo
Publisher : Harvard Business Review Press
ISBN 13 : 1633692167
Total Pages : 157 pages
Book Rating : 4.6/5 (336 download)
Download or read book HBR Guide to Dealing with Conflict (HBR Guide Series) written by Amy Gallo and published by Harvard Business Review Press. This book was released on 2017-03-14 with total page 157 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn to assess the situation, manage your emotions, and move on. While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don't always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position. How can you deal with conflict at work in a way that is both professional and productive--where it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation. The HBR Guide to Dealing with Conflict will give you the advice you need to: Understand the most common sources of conflict Explore your options for addressing a disagreement Recognize whether you--and your counterpart--typically seek or avoid conflict Prepare for and engage in a difficult conversation Manage your and your counterpart's emotions Develop a resolution together Know when to walk away Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.
Author : Melody Stanford Martin
Publisher : Broadleaf Books
ISBN 13 : 1506462456
Total Pages : 295 pages
Book Rating : 4.5/5 (64 download)
Download or read book Brave Talk written by Melody Stanford Martin and published by Broadleaf Books . This book was released on 2020-09-22 with total page 295 pages. Available in PDF, EPUB and Kindle. Book excerpt: When we disagree about fundamental issues, especially issues such as politics or religion, it can be incredibly difficult to maintain close interpersonal relationships. These differences have ended friendships and caused rifts in families. We need a tool to help us build more resilient relationships despite real and present differences. In Brave Talk, communications expert Melody Stanford Martin offers just such a tool: impasse. By learning to treat every conflict as if it's an impasse and temporarily suspend our desire to resolve differences, we make space for deeper understanding and stronger ties. Brave Talk offers hands-on skill-building in critical thinking, power sharing, and rhetoric. Combining real-life storytelling, engaging illustrations, and rigorous academic sources, this book blends humor, creativity, and interactive learning to help everyday people develop better skills for navigating conflict in order to build stronger relationships and healthier communities.
Author : Angela Cora Garcia
Publisher : Cambridge University Press
ISBN 13 : 1107024277
Total Pages : 287 pages
Book Rating : 4.1/5 (7 download)
Download or read book How Mediation Works written by Angela Cora Garcia and published by Cambridge University Press. This book was released on 2019-08-15 with total page 287 pages. Available in PDF, EPUB and Kindle. Book excerpt: An original study of the language of mediation, which uses excerpts from real mediation sessions to illustrate how mediation works and how mediators can best help disputants make claims, present evidence and propose solutions. It will interest researchers and students of sociolinguistics, conversation analysis, and the sociology of law.
Author : Dana Caspersen
Publisher : Penguin
ISBN 13 : 069841067X
Total Pages : 271 pages
Book Rating : 4.6/5 (984 download)
Download or read book Changing the Conversation written by Dana Caspersen and published by Penguin. This book was released on 2015-01-27 with total page 271 pages. Available in PDF, EPUB and Kindle. Book excerpt: The seventeen key principles for transforming conflict—in a beautiful package from the creator of The 48 Laws of Power From Joost Elffers, the packaging genius behind the huge New York Times bestsellers The 48 Laws of Power, The 33 Strategies of War, and The Art of Seduction, comes this invaluable manual that teaches seventeen fundamentals for turning any conflict into an opportunity for growth. Beautifully packaged in a graphic, two-color format, Changing the Conversation is written by conflict expert Dana Caspersen and is filled with real-life examples, spot-on advice, and easy-to-grasp exercises that demonstrate transformative ways to break out of destructive patterns, to create useful dialogue in difficult situations, and to find long-lasting solutions for conflicts. Sure to claim its place next to Getting to Yes, this guide will be a go-to resource for resolving conflicts.
Author : Barbara Porro
Publisher : Association for Supervision & Curriculum Development
ISBN 13 : 9780871202628
Total Pages : 0 pages
Book Rating : 4.2/5 (26 download)
Download or read book Talk it Out written by Barbara Porro and published by Association for Supervision & Curriculum Development. This book was released on 1996 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Describes the six-step conflict resolution process, called "Talk It Out," developed by educator Barbara Porro to teach students to solve their own real-life problems, such as teasing, cheating, hitting, and others, and includes lesson plans, scripts, and other resource tools.
Author : Dr. Linda Mintle
Publisher : Baker Books
ISBN 13 : 1441222383
Total Pages : 259 pages
Book Rating : 4.4/5 (412 download)
Download or read book We Need to Talk written by Dr. Linda Mintle and published by Baker Books. This book was released on 2015-02-24 with total page 259 pages. Available in PDF, EPUB and Kindle. Book excerpt: How we deal with conflict will either grow a relationship or destroy it. Experienced therapist Dr. Linda Mintle expertly leads readers through successful conflict management, resulting in more secure and peaceful relationships. Practical and approachable, We Need to Talk offers real-world advice based on solid research for marriages, parenting, extended family, ex-spouses, blended families, and friendships. Readers will learn to reverse negative relationship patterns, let go of unresolved anger, negotiate expectations, set boundaries, and even stay in relationships with unsolvable conflicts. Self-inventories, questions, and descriptions of personality styles provide hands-on tools for self-recognition and better understanding. Throughout, Dr. Mintle directs readers to their ultimate source of relational transformation: a loving God.
Author : Steve Ventura
Publisher : The Walk The Talk Company
ISBN 13 : 9781885228772
Total Pages : 52 pages
Book Rating : 4.2/5 (287 download)
Download or read book What to Do When Conflict Happens written by Steve Ventura and published by The Walk The Talk Company. This book was released on 2021-06-04 with total page 52 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presents a tool for employees to resolve workplace conflict through use of the C.A.L.M. model: Clarify the issue, Address the problem, Listen to the other side, and Manage your way to resolution. Video depicts the four stages in three different workplace environments: a plant floor, healthcare facility, and general office environment.
Author : Innocent Chiluwa
Publisher : Springer Nature
ISBN 13 : 3030764850
Total Pages : 470 pages
Book Rating : 4.0/5 (37 download)
Download or read book Discourse and Conflict written by Innocent Chiluwa and published by Springer Nature. This book was released on 2021-09-22 with total page 470 pages. Available in PDF, EPUB and Kindle. Book excerpt: This edited book analyses the relationship between discourse and conflict, exploring both how language may be used to promote conflict and also how it is possible to avoid or mitigate conflict through tactical use of language. Bringing together contributions from both established scholars and emerging voices in the fields of Discourse Analysis and Conflict Studies, it argues for a discourse approach to making sense of conflict and disagreement in the modern world. ‘Conflict’ is understood here as having a national or global focus and consequences, and includes verbal aggression and hate speech, as well as physical confrontation between political and ethnic groups or states over values, claims to status, power and resources. Themes explored in the volume include the language of conflict, hate speech in online and offline media, and discourse and peace-building, and the chapters examine various national contexts, including Lithuania, Brazil, Belgium, North Macedonia, Sri Lanka, the USA and Afghanistan. The chapters cover conflict-related topics within the fields of Political Science, International Relations, Sociology, Media Studies, and Applied Linguistics, and the book will be of interest to students, researchers and experts in these and related fields, as well as professionals in conflict and peace-building/peace-keeping.
Author : Katherine A. Stewart
Publisher : John Benjamins Publishing
ISBN 13 : 9027226520
Total Pages : 149 pages
Book Rating : 4.0/5 (272 download)
Download or read book Storied Conflict Talk written by Katherine A. Stewart and published by John Benjamins Publishing. This book was released on 2010 with total page 149 pages. Available in PDF, EPUB and Kindle. Book excerpt: Narrative analyses routinely investigate autobiographical and interview data. This book examines "narratives-in-interaction" co-constructed by participants in formal mediation sessions, by asking how many of the five cases in the videotaped data display the adversarial narrative pattern pervasive within the interpersonal conflict literature, and secondly what other narrative patterns may be present, and how do they work? Focusing simultaneously at the utterance level and the macro-levels present within the larger dispute context, this book reveals situated communicative practices by which interlocutors interactively construct, resist, reproduce, and intertextually transform adversarial narratives to produce outcomes consonant with their underlying interests. In contrast to the dramaturgical model traditionally used in narrative research, this book illuminates the emergent, microgenetic character of narrative development.
Author : Kwame Christian
Publisher :
ISBN 13 : 9780578414362
Total Pages : 175 pages
Book Rating : 4.4/5 (143 download)
Download or read book Nobody Will Play with Me written by Kwame Christian and published by . This book was released on 2018-11-04 with total page 175 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Douglas Stone
Publisher : Penguin
ISBN 13 : 0593511697
Total Pages : 401 pages
Book Rating : 4.5/5 (935 download)
Download or read book Difficult Conversations written by Douglas Stone and published by Penguin. This book was released on 2023-08-22 with total page 401 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving
Author : Mary Scannell
Publisher : McGraw Hill Professional
ISBN 13 : 0071743669
Total Pages : 240 pages
Book Rating : 4.0/5 (717 download)
Download or read book The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration written by Mary Scannell and published by McGraw Hill Professional. This book was released on 2010-05-28 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.
Author : Margaret MacMillan
Publisher : Random House
ISBN 13 : 1984856146
Total Pages : 332 pages
Book Rating : 4.9/5 (848 download)
Download or read book War: How Conflict Shaped Us written by Margaret MacMillan and published by Random House. This book was released on 2020-10-06 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: Is peace an aberration? The New York Times bestselling author of Paris 1919 offers a provocative view of war as an essential component of humanity. NAMED ONE OF THE TEN BEST BOOKS OF THE YEAR BY THE NEW YORK TIMES BOOK REVIEW “Margaret MacMillan has produced another seminal work. . . . She is right that we must, more than ever, think about war. And she has shown us how in this brilliant, elegantly written book.”—H.R. McMaster, author of Dereliction of Duty and Battlegrounds: The Fight to Defend the Free World The instinct to fight may be innate in human nature, but war—organized violence—comes with organized society. War has shaped humanity’s history, its social and political institutions, its values and ideas. Our very language, our public spaces, our private memories, and some of our greatest cultural treasures reflect the glory and the misery of war. War is an uncomfortable and challenging subject not least because it brings out both the vilest and the noblest aspects of humanity. Margaret MacMillan looks at the ways in which war has influenced human society and how, in turn, changes in political organization, technology, or ideologies have affected how and why we fight. War: How Conflict Shaped Us explores such much-debated and controversial questions as: When did war first start? Does human nature doom us to fight one another? Why has war been described as the most organized of all human activities? Why are warriors almost always men? Is war ever within our control? Drawing on lessons from wars throughout the past, from classical history to the present day, MacMillan reveals the many faces of war—the way it has determined our past, our future, our views of the world, and our very conception of ourselves.
Author : Jennifer Goldman-Wetzler
Publisher : HarperCollins
ISBN 13 : 0062893661
Total Pages : 236 pages
Book Rating : 4.0/5 (628 download)
Download or read book Optimal Outcomes written by Jennifer Goldman-Wetzler and published by HarperCollins. This book was released on 2020-02-25 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: An award-winning conflict consultant offers a new path to take when agreement and collaboration seem impossible, and teaches us that when conflict resolution fails, we can achieve freedom instead—even without others’ cooperation. A founding CEO and his top salesperson are engaged in a heated clash over her compensation package. A mother and daughter are locked in a nasty cycle of blame and attack. A high-profile executive team is struggling with aggressive political infighting. In all these cases, every effort to talk it out has been unsuccessful. Where can you turn when your attempts to resolve conflict fail? Most approaches emphasize collaboration. You are supposed to sit down, calmly talk through your differences, and find a solution. But what if nothing seems to work, no matter what you do? When situations resist resolution, the Optimal Outcomes Method teaches us conflict freedom. This innovative method, based on Dr. Jennifer Goldman-Wetzler’s training at the Program on Negotiation at Harvard Law School, two decades as a consultant to Fortune 500 and high-growth CEOs and senior teams, grassroots work with Middle East leaders, US government-funded research on terrorism, and her popular course at Columbia University,Optimal Outcomesreveals eight groundbreaking practices proven to help people everywhere free themselves from conflict. With inspiring stories from clients, students, and Dr. Goldman-Wetzler’s own life lighting the way, you’ll learn to observe complex situations with clarity, access your shadow values (things you really care about but have been unwilling to admit), and take bold, simple, surprising action. Optimal Outcomes blends mindfulness, Jungianpsychology, and practical, step-by-step advice to free anyone from seemingly impossible conflict. Applying the practices, you’ll reach your Optimal Outcome—which may be vastly different from what you originally imagined, but more satisfying than you ever dreamed possible.
Author : Joseph Grenny
Publisher : McGraw Hill Professional
ISBN 13 : 1260474194
Total Pages : 332 pages
Book Rating : 4.2/5 (64 download)
Download or read book Crucial Conversations: Tools for Talking When Stakes are High, Third Edition written by Joseph Grenny and published by McGraw Hill Professional. This book was released on 2021-10-26 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You’ll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
Author : Mayu Konakahara
Publisher : Walter de Gruyter GmbH & Co KG
ISBN 13 : 1501512889
Total Pages : 198 pages
Book Rating : 4.5/5 (15 download)
Download or read book Conflict Talk in English as a Lingua Franca written by Mayu Konakahara and published by Walter de Gruyter GmbH & Co KG. This book was released on 2023-05-08 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume aims to fill two gaps in pragmatic research into English as a lingua franca (ELF): the investigation of conflict talk and the incorporation of a multimodal perspective into the analysis of ELF interactions. To this end, multimodal conversation analysis is used, combined with the perspective of politeness theory. The author shows how interactants use multimodal resources to manage competitive overlaps, disagreement, and third-party complaints in casual ELF conversations among friends. In doing so, the notion of cooperativeness is re-examined, and the appropriateness of an intercultural approach to analyzing multimodal resources in ELF interactions is demonstrated.
