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Author : Ademola Yakubu
Publisher :
ISBN 13 :
Total Pages : 120 pages
Book Rating : 4.F/5 ( download)
Download or read book Conflict Management Techniques and Alternative Strategies to Conflict Resolution written by Ademola Yakubu and published by . This book was released on 2000 with total page 120 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Anita Taylor
Publisher : Hampton Press (NJ)
ISBN 13 :
Total Pages : 352 pages
Book Rating : 4.3/5 (91 download)
Download or read book Conflict and Gender written by Anita Taylor and published by Hampton Press (NJ). This book was released on 1994 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume examines ways in which conflict resolution and feminist theories might be integrated to enhance our understanding and management of conflicts, particularly those between men and women. Women and child victimisation, everyday conflicts and historical perspectives are explored.
Author : Robert Mnookin
Publisher : Simon and Schuster
ISBN 13 : 1416583645
Total Pages : 338 pages
Book Rating : 4.4/5 (165 download)
Download or read book Bargaining with the Devil written by Robert Mnookin and published by Simon and Schuster. This book was released on 2010-02-09 with total page 338 pages. Available in PDF, EPUB and Kindle. Book excerpt: The art of negotiation—from one of the country’s most eminent practitioners and the Chair of the Harvard Law School’s Program on Negotiation. One of the country’s most eminent practitioners of the art and science of negotiation offers practical advice for the most challenging conflicts—when you are facing an adversary you don’t trust, who may harm you, or who you may even feel is evil. This lively, informative, emotionally compelling book identifies the tools one needs to make wise decisions about life’s most challenging conflicts.
Author : Mary Scannell
Publisher : McGraw Hill Professional
ISBN 13 : 0071743669
Total Pages : 240 pages
Book Rating : 4.0/5 (717 download)
Download or read book The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration written by Mary Scannell and published by McGraw Hill Professional. This book was released on 2010-05-28 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.
Author : Amy Gallo
Publisher : Harvard Business Review Press
ISBN 13 : 1633692167
Total Pages : 157 pages
Book Rating : 4.6/5 (336 download)
Download or read book HBR Guide to Dealing with Conflict (HBR Guide Series) written by Amy Gallo and published by Harvard Business Review Press. This book was released on 2017-03-14 with total page 157 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn to assess the situation, manage your emotions, and move on. While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don't always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position. How can you deal with conflict at work in a way that is both professional and productive--where it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation. The HBR Guide to Dealing with Conflict will give you the advice you need to: Understand the most common sources of conflict Explore your options for addressing a disagreement Recognize whether you--and your counterpart--typically seek or avoid conflict Prepare for and engage in a difficult conversation Manage your and your counterpart's emotions Develop a resolution together Know when to walk away Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.
Author : Morton Deutsch
Publisher : John Wiley & Sons
ISBN 13 : 0787986666
Total Pages : 959 pages
Book Rating : 4.7/5 (879 download)
Download or read book The Handbook of Conflict Resolution written by Morton Deutsch and published by John Wiley & Sons. This book was released on 2006-09-18 with total page 959 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Handbook of Conflict Resolution, Second Edition is written for both the seasoned professional and the student who wants to deepen their understanding of the processes involved in conflicts and their knowledge of how to manage them constructively. It provides the theoretical underpinnings that throw light on the fundamental social psychological processes involved in understanding and managing conflicts at all levels—interpersonal, intergroup, organizational, and international. The Handbook covers a broad range of topics including information on cooperation and competition, justice, trust development and repair, resolving intractable conflict, and working with culture and conflict. Comprehensive in scope, this new edition includes chapters that deal with language, emotion, gender, and personal implicit theories as they relate to conflict.
Author : Dudley Weeks
Publisher : Penguin
ISBN 13 : 0874777518
Total Pages : 305 pages
Book Rating : 4.8/5 (747 download)
Download or read book The Eight Essential Steps to Conflict Resolution written by Dudley Weeks and published by Penguin. This book was released on 1994-01-04 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: Problems that "just won't go away" can be settled through methods developed by one of America's leading experts in conflict resolution. In clear language, Weeks shows readers how to turn conflict into lasting partnerships and ensure a fruitful outcome.
Author : Bernard Mayer
Publisher : John Wiley & Sons
ISBN 13 : 0470932465
Total Pages : 288 pages
Book Rating : 4.4/5 (79 download)
Download or read book The Dynamics of Conflict Resolution written by Bernard Mayer and published by John Wiley & Sons. This book was released on 2010-09-23 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: This empowering guide goes beyond observable techniques to offer a close look at the creative internal processes--both cognitive and psychological--that successful mediators and other conflict resolvers draw upon.
Author : Institute of Leadership & Management
Publisher : Routledge
ISBN 13 : 1136385614
Total Pages : 82 pages
Book Rating : 4.1/5 (363 download)
Download or read book Managing Conflict in the Workplace written by Institute of Leadership & Management and published by Routledge. This book was released on 2012-05-23 with total page 82 pages. Available in PDF, EPUB and Kindle. Book excerpt: Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management. The series consists of 35 workbooks. Each book will map on to a course unit (35 books/units).
Author : William K. Roche
Publisher : Oxford Handbooks
ISBN 13 : 0199653674
Total Pages : 577 pages
Book Rating : 4.1/5 (996 download)
Download or read book The Oxford Handbook of Conflict Management in Organizations written by William K. Roche and published by Oxford Handbooks. This book was released on 2014-05 with total page 577 pages. Available in PDF, EPUB and Kindle. Book excerpt: New ways of managing conflict are important features of work & employment in organizations. World's leading scholars examine range of innovative alternative dispute resolution practices, drawing on international research, scholarship, covering case studies of major exemplars & developments in different parts of global economy. Aust & NZ content.
Author : Rosalind Wiseman
Publisher : Corwin Press
ISBN 13 : 1506344178
Total Pages : 185 pages
Book Rating : 4.5/5 (63 download)
Download or read book Owning Up written by Rosalind Wiseman and published by Corwin Press. This book was released on 2016-09-03 with total page 185 pages. Available in PDF, EPUB and Kindle. Book excerpt: Empower students to stand up for what matters Created in collaboration with children and teens, Owning Up helps young people identify and be critical of social issues in their lives—from bullying and harassment in the classroom to systems of power and oppression in the world around them. While there is no one-size-fits-all curriculum, Owning Up takes us leaps forward by: Designing sessions to be easily facilitated by a school counselor, teacher, leader, or other professional in small group settings Combining discussions, games, and role-playing to engage adolescents in the complexities of social culture Exploring critical topics such as media analysis, gender, sexual harassment, racism, gossip, and self-image
Author : Robert Bolton
Publisher : Simon and Schuster
ISBN 13 : 0731811283
Total Pages : 324 pages
Book Rating : 4.7/5 (318 download)
Download or read book People Skills written by Robert Bolton and published by Simon and Schuster. This book was released on 2011-11-29 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt: A wall of silent resentment shuts you off from someone you love....You listen to an argument in which neither party seems to hear the other....Your mind drifts to other matters when people talk to you.... People Skills is a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these ""roadblocks"" damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful emotionally charged situations. People Skills will show you * How to get your needs met using simple assertion techniques * How body language often speaks louder than words * How to use silence as a valuable communication tool * How to de-escalate family disputes, lovers' quarrels, and other heated arguments Both thought-provoking and practical, People Skills is filled with workable ideas that you can use to improve your communication in meaningful ways, every day.
Author : National Research Council
Publisher : National Academies Press
ISBN 13 : 0309175828
Total Pages : 298 pages
Book Rating : 4.3/5 (91 download)
Download or read book Enhancing Organizational Performance written by National Research Council and published by National Academies Press. This book was released on 1997-04-02 with total page 298 pages. Available in PDF, EPUB and Kindle. Book excerpt: Total quality management (TQM), reengineering, the workplace of the twenty-first centuryâ€"the 1990s have brought a sense of urgency to organizations to change or face stagnation and decline, according to Enhancing Organizational Performance. Organizations are adopting popular management techniques, some scientific, some faddish, often without introducing them properly or adequately measuring the outcome. Enhancing Organizational Performance reviews the most popular current approaches to organizational changeâ€"total quality management, reengineering, and downsizingâ€"in terms of how they affect organizations and people, how performance improvements can be measured, and what questions remain to be answered by researchers. The committee explores how theory, doctrine, accepted wisdom, and personal experience have all served as sources for organization design. Alternative organization structures such as teams, specialist networks, associations, and virtual organizations are examined. Enhancing Organizational Performance looks at the influence of the organization's norms, values, and beliefsâ€"its cultureâ€"on people and their performance, identifying cultural "levers" available to organization leaders. And what is leadership? The committee sorts through a wealth of research to identify behaviors and skills related to leadership effectiveness. The volume examines techniques for developing these skills and suggests new competencies that will become required with globalization and other trends. Mergers, networks, alliances, coalitionsâ€"organizations are increasingly turning to new intra- and inter-organizational structures. Enhancing Organizational Performance discusses how organizations cooperate to maximize outcomes. The committee explores the changing missions of the U.S. Army as a case study that has relevance to any organization. Noting that a musical greeting card contains more computing power than existed in the entire world before 1950, the committee addresses the impact of new technologies on performance. With examples, insights, and practical criteria, Enhancing Organizational Performance clarifies the nature of organizations and the prospects for performance improvement. This book will be important to corporate leaders, executives, and managers; faculty and students in organizational performance and the social sciences; business journalists; researchers; and interested individuals.
Author : William A. Sommers
Publisher :
ISBN 13 : 9781951075057
Total Pages : 176 pages
Book Rating : 4.0/5 (75 download)
Download or read book Responding to Resistance written by William A. Sommers and published by . This book was released on 2020 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: Educational leadership is never conflict free. In Responding to Resistance, author William A. Sommers acknowledges this reality and presents school and district leaders with a set of wide-ranging response strategies. Whether a conflict involves staff, students, parents, or other stakeholders, this book will help you address it openly, decisively, and efficiently, so you have more time to focus on what matters most: improving learning in your school community. Use this resource to obtain approaches and guidance for managing persistent problems when other strategies do not seem to work: Become familiar with five primary causes of conflict and four dangers of ignoring conflict. Gain foundational communication skills for clarifying issues and defining problems. Discover conflict resolution strategies for teams, individuals, and large groups. Understand the research and expertise that support each response strategy. Learn from realistic vignettes that illustrate common conflicts in schools and how a leader might react effectively to overcome resistance to change. Contents: Introduction: What's the Real Problem? Chapter 1: Foundational Skills Chapter 2: Strategies for Working With Teams Chapter 3: Strategies for Working With Individuals Chapter 4: Strategies for Working With Large Groups Chapter 5: Strategies for When Nothing Seems to Work Conclusion References Index
Author : Deborah Borisoff
Publisher : Ediciones Díaz de Santos
ISBN 13 : 9788487189876
Total Pages : 258 pages
Book Rating : 4.1/5 (898 download)
Download or read book Gestión de conflictos written by Deborah Borisoff and published by Ediciones Díaz de Santos. This book was released on 1989 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : David Liddle
Publisher : Kogan Page Publishers
ISBN 13 : 0749480890
Total Pages : 321 pages
Book Rating : 4.7/5 (494 download)
Download or read book Managing Conflict written by David Liddle and published by Kogan Page Publishers. This book was released on 2017-09-03 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict in the workplace is a perennial problem for organizations. Whether it's a disagreement between colleagues, a dispute with management or large-scale industrial action, conflict negatively affects both people and profits as employee morale and productivity fall. Endorsed by the CIPD, Managing Conflict is an essential guide for HR professionals needing to tackle these problems by not only resolving current issues, but also preventing future instances of conflict. Going beyond interpersonal conflict, the book also looks at resolving board room disputes, disputes with shareholders, in the supply chain, commercial disputes and customer complaints. The first part of Managing Conflict covers the causes and costs of conflict, the impact of the psychological contract and the legal framework for managing workplace disputes both in the UK and internationally. The second part of the book provides a blueprint for redefining resolution and building a culture of constructive conflict management, from designing a conflict management strategy and developing a formal resolution process to embedding mediation, engaging stakeholders and training managers in resolution and mediation skills. This book also includes conflict resolution toolkits for managers, HR teams, employees and unions to help tackle conflict and bullying at work. Packed with best practice case studies from major UK and global organizations, this is an indispensable guide for all HR professionals looking to resolve conflict in the workplace. Online supporting resources include a conflict health check tool, conflict cost calculator, and checklist for developing an internal mediation scheme.
Author : Gerard Shaw
Publisher : Communication Excellence
ISBN 13 : 9781647800666
Total Pages : 156 pages
Book Rating : 4.8/5 (6 download)
Download or read book 7 Winning Conflict Resolution Techniques written by Gerard Shaw and published by Communication Excellence. This book was released on 2020-03-07 with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt: Become an Expert of Conflict Resolving Through Verbal and Non-Violent Methods! Have you ever been so angry at someone that you shouted mean things in his/her face just to hurt them? Or has it been done to you? Did you find yourself in a situation where you don't know how to respond to someone shouting at you and throwing false accusations? Did you ever feel bad for days after a certain conflict, worried you've damaged the relationship with that person? If it makes you feel better, we have all went through at least one of those situations. Throughout our lives, we enter numerous conflicts with our family members, friends, work colleagues... Afterwards, we often feel drained, tired, depressed even. It might sound weird, but conflicts are a normal, common occurrence. Even if you are not a type of person that often engages in conflict, you simply can't avoid it. However, not all conflicts are the same. We should all aim to resolve our conflicts in a verbal, non-violent way. There are even methods and techniques to use conflict for our personal growth and developing emotional intelligence. This book will help you understand different types of conflict and how to emerge as a winner without disrupting your internal peace. We say mean things when we're angry, especially if we feel strongly about a certain point or if we have a stubborn streak in general. Sometimes we even say things we don't mean, only to regret it later when the person we're arguing with feels genuinely hurt. This guide will help you control your emotions, put a leash on your impulsive reactions and teach you how to resolve conflict in a calm, peaceful way, whether in the workplace, in your marriage or with family and friends. What you'll be able to do after you read this book: Understand where conflict comes from Recognize different types of conflict and deal with them accordingly Avoid unhealthy ways people deal with conflict Recognize different stages of conflict and your emotional state Build stronger relationships based on trust and respectfulness Use empathy to understand another's emotions and act compassionately Master the verbal communication technique for resolving conflict Use your body language to emphasize your verbal communication Control how you react to certain triggers and avoid emotional outbursts Develop your emotional intelligence Achieve peace and harmony in your relationships and workplace We humans tend to push unresolved issues under the carpet and suppress out emotions because we feel like it will help resolve a conflict peacefully. If you've ever done this, you need this book to show you just how much damage you're unintentionally doing to yourself and to the people you care about by doing it. Avoiding conflict is not healthy. Even if you're a naturally calm, relaxed person, there are situations when your voice should be heard, and this book will help you recognize those situations and deal with them. Do you want to build strong, healthy relationships, resolve conflict in a constructive, peaceful way and bring harmony to your professional and personal life? Scroll up and click on 'Buy Now with 1-Click' and Get Your Copy!
