Completing Performance Measurement in the Public Sector: Outcome Measurement and Capability

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Publisher :
ISBN 13 :
Total Pages : 50 pages
Book Rating : 4.:/5 (931 download)

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Book Synopsis Completing Performance Measurement in the Public Sector: Outcome Measurement and Capability by :

Download or read book Completing Performance Measurement in the Public Sector: Outcome Measurement and Capability written by and published by . This book was released on 1998 with total page 50 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Health Performance Measurement in the Public Sector

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Publisher : National Academies Press
ISBN 13 : 0309518040
Total Pages : 191 pages
Book Rating : 4.3/5 (95 download)

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Book Synopsis Health Performance Measurement in the Public Sector by : Panel on Performance Measures and Data for Public Health Performance Partnership Grants

Download or read book Health Performance Measurement in the Public Sector written by Panel on Performance Measures and Data for Public Health Performance Partnership Grants and published by National Academies Press. This book was released on 1999-04-14 with total page 191 pages. Available in PDF, EPUB and Kindle. Book excerpt: There is growing interest in using performance measurement as a means of holding federal, state, and local health agencies accountable for their use of public funds. Health Performance Measurement in the Public Sector is the second of two books for the U.S. Department of Health and Human Services on using and improving performance measurement in publicly funded health programs and the implications for data needs and systems. This book focuses on data and information system issues at the federal, state, and local levels. Recommendations address: Policy framework for selecting performance measures and using performance measurement. Operational principles related to data and data systems that support performance measurement. Essential investments in data systems and in training and technical assistance. Research needed to improve performance measures and performance measurement.

Performance Measurement

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Publisher : Rowman & Littlefield
ISBN 13 : 1493083031
Total Pages : 343 pages
Book Rating : 4.4/5 (93 download)

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Book Synopsis Performance Measurement by : Harry P Hatry

Download or read book Performance Measurement written by Harry P Hatry and published by Rowman & Littlefield. This book was released on 2023-10-03 with total page 343 pages. Available in PDF, EPUB and Kindle. Book excerpt: Long before reinventing government came into vogue, the Urban Institute pioneered methods for government and human services agencies to measure the performance of their programs. This comprehensive guidebook synthesizes more than two decades of Harry Hatry's groundbreaking work. It covers every component of the performance measurement process, from identifying the program’s mission, objectives, customers, and trackable outcomes to finding the best indicators for each outcome, the sources of data, and how to collect them. Hatry explains how to select indicator breakouts and benchmarks for comparison to actual values, and describes numerous uses for performance information. Since the publication of the first edition in 1999, the use of performance measurement has exploded at all levels of U.S. government, in nonprofit agencies, and around the world. The new edition has been revised and expanded to address recent developments in the field, including the increased availability of computer technology in collecting and presenting information, the movement to use outcome data to improve services, and the quality control issues that have emerged as data collection has increased. It is an indispensable handbook for newcomers and an important resource for experienced managers looking to improve their use of outcome data.

Managing and Measuring Performance in Public and Nonprofit Organizations

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Publisher : John Wiley & Sons
ISBN 13 : 1118439058
Total Pages : 484 pages
Book Rating : 4.1/5 (184 download)

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Book Synopsis Managing and Measuring Performance in Public and Nonprofit Organizations by : Theodore H. Poister

Download or read book Managing and Measuring Performance in Public and Nonprofit Organizations written by Theodore H. Poister and published by John Wiley & Sons. This book was released on 2014-10-13 with total page 484 pages. Available in PDF, EPUB and Kindle. Book excerpt: New edition of a classic guide to ensuring effective organizational performance Thoroughly revised and updated, the second edition of Managing and Measuring Performance in Public and Nonprofit Organizations is a comprehensive resource for designing and implementing effective performance management and measurement systems in public and nonprofit organizations. The ideas, tools, and processes in this vital resource are designed to help organizations develop measurement systems to support such effective management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and much more. The book will help readers identify outcomes and other performance criteria to be measured, tie measures to goals and objectives, define and evaluate the worth of desired performance measures, and analyze, process, report, and utilize data effectively. Includes significant updates that offer a more integrated approach to performance management and measurement Offers a detailed framework and instructions for developing and implementing performance management systems Shows how to apply the most effective performance management principles Reveals how to overcome the barriers to effective performance management Managing and Measuring Performance in Public and Nonprofit Organizations identifies common methodological and managerial problems that often confront managers in developing performance measurement systems, and presents a number of targeted strategies for the successful implementation of such systems in public and nonprofit organizations. This must-have resource will help leaders reach their organizational goals and objectives.

Performance Measurement

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Publisher : Routledge
ISBN 13 : 1317462882
Total Pages : 265 pages
Book Rating : 4.3/5 (174 download)

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Book Synopsis Performance Measurement by : Patria de Lancer Julnes

Download or read book Performance Measurement written by Patria de Lancer Julnes and published by Routledge. This book was released on 2014-12-18 with total page 265 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume in the "ASPA Classics" series compiles the most influential contributions to the theory and practice of performance measurement that have been published in various journals affiliated with the American Society for Public Administration. The book includes major sections of original text along with the readings, and provides students and practitioners with a handy reference source for theory development and practice improvement in performance measurement. The coverage is broad, including methods and techniques for developing effective performance measurement systems, building performance-based management systems, and sustaining performance-based budgeting. The articles are all classics in the field that have endured the test of time and are considered 'must reads' on performance measurement.

Managing and Measuring Performance in Public and Nonprofit Organizations

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Publisher : John Wiley & Sons
ISBN 13 : 1118958551
Total Pages : 454 pages
Book Rating : 4.1/5 (189 download)

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Book Synopsis Managing and Measuring Performance in Public and Nonprofit Organizations by : Theodore H. Poister

Download or read book Managing and Measuring Performance in Public and Nonprofit Organizations written by Theodore H. Poister and published by John Wiley & Sons. This book was released on 2014-08-28 with total page 454 pages. Available in PDF, EPUB and Kindle. Book excerpt: New edition of a classic guide to ensuring effective organizational performance Thoroughly revised and updated, the second edition of Managing and Measuring Performance in Public and Nonprofit Organizations is a comprehensive resource for designing and implementing effective performance management and measurement systems in public and nonprofit organizations. The ideas, tools, and processes in this vital resource are designed to help organizations develop measurement systems to support such effective management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and much more. The book will help readers identify outcomes and other performance criteria to be measured, tie measures to goals and objectives, define and evaluate the worth of desired performance measures, and analyze, process, report, and utilize data effectively. Includes significant updates that offer a more integrated approach to performance management and measurement Offers a detailed framework and instructions for developing and implementing performance management systems Shows how to apply the most effective performance management principles Reveals how to overcome the barriers to effective performance management Managing and Measuring Performance in Public and Nonprofit Organizations identifies common methodological and managerial problems that often confront managers in developing performance measurement systems, and presents a number of targeted strategies for the successful implementation of such systems in public and nonprofit organizations. This must-have resource will help leaders reach their organizational goals and objectives.

Performance Measurement in the Public Sector

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Publisher :
ISBN 13 :
Total Pages : 193 pages
Book Rating : 4.:/5 (13 download)

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Book Synopsis Performance Measurement in the Public Sector by :

Download or read book Performance Measurement in the Public Sector written by and published by . This book was released on 2004 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Measuring Performance -A Link Between Resources and Results

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Publisher : VDM Publishing
ISBN 13 : 9783836487351
Total Pages : 116 pages
Book Rating : 4.4/5 (873 download)

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Book Synopsis Measuring Performance -A Link Between Resources and Results by : Joanne Edey-Nicoll

Download or read book Measuring Performance -A Link Between Resources and Results written by Joanne Edey-Nicoll and published by VDM Publishing. This book was released on 2008 with total page 116 pages. Available in PDF, EPUB and Kindle. Book excerpt: Few public service organizations have been successful in implementing an effective performance measurement system. Private sector organizations differ in their motivation to measure performance from public sector organizations. Private sector organizations determine success by the amount of profit that is made, while public sector organizations collect taxes and provide services to all. This study examines how a benefits-based management model of service delivery could be effective in measuring performance in the public sector. Public service organizations traditionally measure performance based primarily on efficiency of service, measuring financial targets and numbers served. Government organizations are now being required to report the impact of services. The research concluded that the advantages of performance measurement outweigh the challenges. Quantitative measures are needed to gain and maintain public and political credibility, while qualitative measures are needed to demonstrate the value and the benefits of services. Organizations that adopt performance measurement systems need to be committed to making them meaningful to people at all levels of the organization.

Performance-Based Management Systems

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Publisher : Routledge
ISBN 13 : 1351554700
Total Pages : 421 pages
Book Rating : 4.3/5 (515 download)

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Book Synopsis Performance-Based Management Systems by : Patria de Lancer Julnes

Download or read book Performance-Based Management Systems written by Patria de Lancer Julnes and published by Routledge. This book was released on 2017-09-29 with total page 421 pages. Available in PDF, EPUB and Kindle. Book excerpt: Expectations for performance management systems continue to grow in the public sector. Yet few administrators know how to effectively implement and sustain these systems. Performance-Based Management Systems: Effective Implementation and Maintenance supports practical efforts to build and maintain performance management systems in public organizations, explaining obstacles to measurement efforts and providing guidance on how to overcome them. The book begins by exploring performance measurement as a key element of performance-based management systems. It discusses its legacy and its limitations and offers competing explanations of the factors that constrain its effective use. Next, it focuses on building theory in support of practice through a mixed methods approach. It examines research reconciling the conflicting explanations for the lack of proper use of performance measurement information. Then it offers new insights for developing a context-sensitive model of performance measurement that can lead to effective practices. The third part develops these insights into a pragmatic model of performance-based management. It provides a realistic explanation of the contributions of performance measurement and gives advice derived from current practice. The author concludes by highlighting the rationale, methods, and findings of two studies that served as the foundation for this book. She also provides final suggestions of how to move practice and theory forward. This volume explains why performance measurement is not more widely used in the public sector, and explores how implementation of performance measurement can be improved with insights gained from extant literature on public policy, organizational politics and culture, and knowledge utilization. Mastery of this material will enable practitioners to understand how to effectively implement policies that will positively impact their organizations and their employees.

Performance Management in Government

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Publisher :
ISBN 13 : 9789264142268
Total Pages : 92 pages
Book Rating : 4.1/5 (422 download)

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Book Synopsis Performance Management in Government by :

Download or read book Performance Management in Government written by and published by . This book was released on 1994-01-01 with total page 92 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This paper is concerned with performance measurement. It aims at assembling and analysing information on how Member countries are approaching performance measurement and at highlighting good practice. Examines performance measurement in both setting of targets and review of performance. Focuses on performance measurement through the use of performance measures or indicators. It does not cover performance measurement in terms of in-depth programme evaluation, although the relationship between performance measures or indicators and such evaluation is discussed." -- Introduction.

Outcome-Based Performance Management in the Public Sector

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Publisher : Springer
ISBN 13 : 3319570188
Total Pages : 448 pages
Book Rating : 4.3/5 (195 download)

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Book Synopsis Outcome-Based Performance Management in the Public Sector by : Elio Borgonovi

Download or read book Outcome-Based Performance Management in the Public Sector written by Elio Borgonovi and published by Springer. This book was released on 2017-07-17 with total page 448 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book highlights the use of an outcome-oriented view of performance to frame and assess the desirability of the effects produced by adopted policies, so to allow governments not only to consider effects in the short, but also the long run. Furthermore, it does not only focus on policy from the perspective of a single unit or institution, but also under an inter-institutional viewpoint. This book features theoretical and empirical research on how public organizations have evolved their performance management systems toward outcome measures that may allow one to better deal with wicked problems. Today, ‘wicked problems’ characterize most of governmental planning involving social issues. These are complex policy problems, underlying high risk and uncertainty, and a high interdependency among variables affecting them. Such problems cannot be clustered within the boundaries of a single organization, or referred to specific administrative levels or ministries. They are characterized by dynamic complexity, involving multi-level, multi-actor and multi-sectoral challenges. In the last decade, a number of countries have started to develop new approaches that may enable to improve cohesion, to effectively deal with wicked problems. The chapters in this book showcase these approaches, which encourage the adoption of more flexible and pervasive governmental systems to overcome such complex problems. Outcome-Based Performance Management in the Public Sector is divided into five parts. Part 1 aims at shedding light on problems and issues implied in the design and implementation of “outcome-based” performance management systems in the public sector. Then Part 2 illustrates the experiences, problems, and evolving trends in three different countries (Scotland, USA, and Italy) towards the adoption of outcome-based performance management systems in the public sector. Such analyses are conducted at both the national and local government levels. The third part of the book frames how outcome-based performance management can enhance public governance and inter-institutional coordination. Part 4 deals with the illustration of challenges and results from different public sector domains. Finally the book concludes in Part 5 as it examines innovative methods and tools that may support decision makers in dealing with the challenges of outcome-based performance management in the public sector. Though the book is specifically focused on a research target, it will also be useful to practitioners and master students in public administration .

Performance Goals in Public Management and Policy

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Publisher : Edward Elgar Publishing
ISBN 13 : 178897185X
Total Pages : 374 pages
Book Rating : 4.7/5 (889 download)

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Book Synopsis Performance Goals in Public Management and Policy by : Chan Su Jung

Download or read book Performance Goals in Public Management and Policy written by Chan Su Jung and published by Edward Elgar Publishing. This book was released on 2018-07-27 with total page 374 pages. Available in PDF, EPUB and Kindle. Book excerpt: Chan Su Jung provides a thorough review of goal ambiguity in the public sector, exploring the general assertions, arguments and empirical evidence regarding performance goal ambiguity, particularly highlighting its causes, consequences, and mediation effects. The author proposes a new conceptual framework for successful analysis of goal ambiguity that can effectively relate to diverse organizational and program characteristics.

Performance Management in the Public Sector

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Publisher : Routledge
ISBN 13 : 1134197020
Total Pages : 209 pages
Book Rating : 4.1/5 (341 download)

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Book Synopsis Performance Management in the Public Sector by : Wouter Van Dooren

Download or read book Performance Management in the Public Sector written by Wouter Van Dooren and published by Routledge. This book was released on 2010-06-10 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: Tackling the key topics of reform and modernization, this important new book systematically examines performance in public management systems. The authors present this seminal subject in an informative and accessible manner, tackling some of the most important themes. Performance Management in the Public Sector takes as its point of departure a broad definition of performance to redefine major and basic mechanisms in public administration, both theoretically and in practice. The book: situates performance in some of the current public management debates; discusses the many definitions of ‘performance’ and how it has become one of the contested agendas of public management; examines measurement, incorporation and use of performance information; and explores the challenges and future directions of performance management. A must-read for any student or practitioner of public management, this core text will prove invaluable to anyone wanting to improve their understanding of performance management in the public sector.

Performance Measurement, Reporting, Obstacles and Accountability

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Publisher : ANU E Press
ISBN 13 : 1920942793
Total Pages : 86 pages
Book Rating : 4.9/5 (29 download)

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Book Synopsis Performance Measurement, Reporting, Obstacles and Accountability by : Paul G. Thomas

Download or read book Performance Measurement, Reporting, Obstacles and Accountability written by Paul G. Thomas and published by ANU E Press. This book was released on 2006-10-01 with total page 86 pages. Available in PDF, EPUB and Kindle. Book excerpt: Identifies the ways that politics enters into the creation of performance measurement systems, the selection of the official and unofficial aims of such systems, the selection of performance criteria and measures, the interpretation of findings, the responses to such findings and the implications of performance reporting.

How Organisations Measure Success

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Publisher : Psychology Press
ISBN 13 : 9780415119122
Total Pages : 222 pages
Book Rating : 4.1/5 (191 download)

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Book Synopsis How Organisations Measure Success by : Neil Carter

Download or read book How Organisations Measure Success written by Neil Carter and published by Psychology Press. This book was released on 1995 with total page 222 pages. Available in PDF, EPUB and Kindle. Book excerpt: Reports on two years of field research funded by the Economic and Social Research Council. Examines performance indicators across a variety of government departments and public agencies as well as private businesses.

Air Force Journal of Logistics

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Publisher :
ISBN 13 :
Total Pages : 506 pages
Book Rating : 4.3/5 (555 download)

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Book Synopsis Air Force Journal of Logistics by :

Download or read book Air Force Journal of Logistics written by and published by . This book was released on 2008 with total page 506 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Using Performance Measurement to Improve Public and Nonprofit Programs

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Publisher : Jossey-Bass
ISBN 13 :
Total Pages : 116 pages
Book Rating : 4.F/5 ( download)

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Book Synopsis Using Performance Measurement to Improve Public and Nonprofit Programs by : Kathryn E. Newcomer

Download or read book Using Performance Measurement to Improve Public and Nonprofit Programs written by Kathryn E. Newcomer and published by Jossey-Bass. This book was released on 1997-10-14 with total page 116 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume of New Directions for Evaluation critically reviews current design and use of performance measurement in public and nonprofit programs. The authors describe the context surrounding design and implementation of performance measurement systems, discuss best practices in performance measurement, and provide examples of the use of performance measurement in all levels of government and the nonprofit sector.