Competing for Clients in the 90s

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Author :
Publisher : Irwin Professional Publishing
ISBN 13 : 9781557382306
Total Pages : 444 pages
Book Rating : 4.3/5 (823 download)

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Book Synopsis Competing for Clients in the 90s by : Bruce W. Marcus

Download or read book Competing for Clients in the 90s written by Bruce W. Marcus and published by Irwin Professional Publishing. This book was released on 1992 with total page 444 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Competing with Knowledge

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Author :
Publisher : Facet Publishing
ISBN 13 : 1856045838
Total Pages : 378 pages
Book Rating : 4.8/5 (56 download)

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Book Synopsis Competing with Knowledge by : Angela Abell

Download or read book Competing with Knowledge written by Angela Abell and published by Facet Publishing. This book was released on 2006-04-28 with total page 378 pages. Available in PDF, EPUB and Kindle. Book excerpt: Knowledge management (KM) is probably the first major management trend to identify information and its management as a crucial element in the success of an organization. In order for information professionals to participate fully in KM initiatives, or to be able to take advantage of the concept to improve the effective application of their skills, both the professionals and management need a good understanding of the KM approach and the information related roles within that framework. This book focuses on the potential role of the information professional in the KM environment and, using plenty of case studies, considers: the knowledge context - creating knowledge based environments in a range of sectors powering information: the role of information skills in KM. Readership: This book will make topical reading not only for those seeking career development through KM but for all information professionals wondering exactly what it is and how it will affect their work. LIS graduates and postgraduates will also be potential readers. Published in association with TFPL Ltd TFPL Ltd have been researching KM since 1996 and have monitored developments in Europe and the USA. They have recently completed an international research project looking at the skills required for the successful implementation of knowledge management.

Business and Non-profit Organizations Facing Increased Competition and Growing Customers' Demands

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Author :
Publisher : Institute of Economics, Polish Academy of Sciences
ISBN 13 : 8395108222
Total Pages : 662 pages
Book Rating : 4.3/5 (951 download)

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Book Synopsis Business and Non-profit Organizations Facing Increased Competition and Growing Customers' Demands by : Adam Nalepka

Download or read book Business and Non-profit Organizations Facing Increased Competition and Growing Customers' Demands written by Adam Nalepka and published by Institute of Economics, Polish Academy of Sciences. This book was released on 2018 with total page 662 pages. Available in PDF, EPUB and Kindle. Book excerpt: We are pleased to introduce our 17th and latest volume from our regular conference: Business and Non-profit Organizations Facing Increased Competitions and Growing Customers’ Demands, which contains articles highlighting the problems of contemporary for-profit and non-profit organizations. The added value is the inclusion of multifaceted aspects of an organization’s functioning, including the sectoral and industrial view. The diversity of the approach to the problems of organization, management, business and economy becomes a valuable interdisciplinary view of the economic reality that surrounds us. The monograph is divided into four sections. In the first section: Business and non-profit organizations as the objects of research, articles are exposing the area of strategic management, including a museum as a research object, surgical workflow, the performance of cultural organizations, and organizational forms of housing resource management. In addition, this section covers a process-oriented view of management, including process maturity of the organization and process approach to the analysis of creative capital; and mixed project-management methodology. In a separate thread, there are articles related to public university mergers based on an example of two academic case studies; the analysis of scientific excellence as a factor influencing academic involvement; and the nature of competition for non-profit and for-profit organizations. The second section, entitled Modern tools for business and non-profit organization management, opens with an article on design thinking and the TransistorsHead tool used to analyze teams through organizational terms. Other tools used in eye tracking, such as enova365 and Soneta, are presented in an article on the optimization of an IT system. In the context of profiling scientific research, not only in the area of academic entrepreneurship but also in the search for research gaps, bibliometrics is undoubtedly a useful tool discussed in a further article. In another article, an attractive tool for competence analysis is the business model and the construction of the competence assessment method, which could prove to be helpful in assessing the effectiveness of professional careers. Other articles in this section feature the concept of innovation and knowledge management; medical data management based on a precise legal basis; external financing and its impact on the flexibility of enterprises; and a systemic, process and resource approach to port modularity. In the next section: Business and non-profit organizations in a market economy, the primary thematic topic is corporate social responsibility, client capital creation, and social entrepreneurship. We note the greater emphasis on the social aspects of the organization’s functioning and on the social economy. The human thread and the so-called ecosystem in business are becoming more and more desirable, and the perspective of business is changing: from a profit-oriented one towards a more societal one. In the last section, entitled Business and non-profit organizations - sectoral and industrial aspects, there are articles discussing the issues of organization in macroeconomic terms. This section opens with an article presenting the structural characteristics of industrial clusters and research streams in this area. Subsequently, we have articles that present: the municipality, from the point of view of the configuration of the network of relations between stakeholders, and their involvement in the creation of smart specialization strategies; the determinants of employment change in the Polish services sector; consumer awareness of the credit market; the transparency of public finances; local food and regional products; consumer behaviour in Ukraine; as well as, trade credit, profitability and leverage in Polish companies. Every year, this monograph is built on articles that present an up-to-date view of the business and geo-economic reality that surrounds us, whose organizations form the backbone of the economy and its sectors. The dynamics of changes are so significant that such studies bring readers closer to current trends and draw the interest of researchers.

Successful Private Practice In The 1990s

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Author :
Publisher : Routledge
ISBN 13 : 1135064008
Total Pages : 226 pages
Book Rating : 4.1/5 (35 download)

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Book Synopsis Successful Private Practice In The 1990s by : Joan Kaye Beigel

Download or read book Successful Private Practice In The 1990s written by Joan Kaye Beigel and published by Routledge. This book was released on 2013-06-20 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: Published in 1990, Successful Private Practice in The 1990s is a valuable contribution to the field of Family Therapy.

Development Perspectives for the 1990s

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Author :
Publisher : Springer
ISBN 13 : 1349216305
Total Pages : 337 pages
Book Rating : 4.3/5 (492 download)

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Book Synopsis Development Perspectives for the 1990s by : H.W. Singer

Download or read book Development Perspectives for the 1990s written by H.W. Singer and published by Springer. This book was released on 2016-07-27 with total page 337 pages. Available in PDF, EPUB and Kindle. Book excerpt: The most pressing problem for most developing countries is how to reverse the adverse trends of the 1980s and create the conditions for sustainable development. The contributors to this volume bring a great variety of experience, background and interest to bear on this issue. Considerable attention is given to the design of appropriate structural adjustment programmes and the role of debt reduction, food aid and the European Community in this context. The need for an adaptive evolutionary approach to problems of development is, perhaps, the central theme to the volume.

Competing Globally Through Customer Value

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Author :
Publisher : Praeger
ISBN 13 :
Total Pages : 854 pages
Book Rating : 4.:/5 (318 download)

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Book Synopsis Competing Globally Through Customer Value by : Michael J. Stahl

Download or read book Competing Globally Through Customer Value written by Michael J. Stahl and published by Praeger. This book was released on 1991-03-30 with total page 854 pages. Available in PDF, EPUB and Kindle. Book excerpt: Stahl and Bounds focus on the development of an alternative management model, and attempt to explain how American business can complete more effectively in the global marketplace. They stress the importance of focusing on the customer, not the competition, and the need to maximize "net customer value"--what the customer receives minus what customer sacrifices. As set forth in the 34 articles that constitute the book, companies must, in effect, shift from a classical view of management activities (planning, organizing, directing, controlling) to one that groups activities around producing systems to better serve the customer. ISBN 0-89930-600-4: $49.95.

Competing on Analytics

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Author :
Publisher : Harvard Business Press
ISBN 13 : 1422103323
Total Pages : 243 pages
Book Rating : 4.4/5 (221 download)

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Book Synopsis Competing on Analytics by : Thomas H. Davenport

Download or read book Competing on Analytics written by Thomas H. Davenport and published by Harvard Business Press. This book was released on 2007 with total page 243 pages. Available in PDF, EPUB and Kindle. Book excerpt: "In Competing on Analytics: The New Science of Winning, Thomas H. Davenport and Jeanne G. Harris argue that the frontier for using data has shifted dramatically. Leading companies are doing more than just collecting and storing information in large quantities. They're now building their competitive strategies around data-driven insights that are, in turn, generating impressive business results. Their secret weapon? Analytics: sophisticated quantitative and statistical analysis and predictive modeling supported by data-savvy senior leaders and powerful information technology."--Jacket.

Competing in the Information Age

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Author :
Publisher : Oxford University Press, USA
ISBN 13 : 0195090160
Total Pages : 437 pages
Book Rating : 4.1/5 (95 download)

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Book Synopsis Competing in the Information Age by : Jerry N. Luftman

Download or read book Competing in the Information Age written by Jerry N. Luftman and published by Oxford University Press, USA. This book was released on 1996 with total page 437 pages. Available in PDF, EPUB and Kindle. Book excerpt: Synthesizes a body of research and theories relating to the way firms can undergo transformation in order to remain competitive in a changing business environment. This book includes the coordination and alignment of a firm's business strategy.

Barriers to Competition

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Author :
Publisher : Routledge
ISBN 13 : 1317315979
Total Pages : 240 pages
Book Rating : 4.3/5 (173 download)

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Book Synopsis Barriers to Competition by : Ana Rosado Cubero

Download or read book Barriers to Competition written by Ana Rosado Cubero and published by Routledge. This book was released on 2015-09-30 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Focuses on the different methods that economic science has employed in order to detect and measure barriers to entry. This book presents a chronological analysis of competing Harvard and Chicago Schools' interpretations of this phenomenon.

Telecommunications Policy for the 1990s and Beyond

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Author :
Publisher : M.E. Sharpe
ISBN 13 : 9780873325868
Total Pages : 464 pages
Book Rating : 4.3/5 (258 download)

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Book Synopsis Telecommunications Policy for the 1990s and Beyond by : Walter G. Bolter

Download or read book Telecommunications Policy for the 1990s and Beyond written by Walter G. Bolter and published by M.E. Sharpe. This book was released on 1990 with total page 464 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book analyzes the development of the telecommunications industry since the AT&T divestiture. The reference work examines the technological revitalization of the telecommunications industry from the perspective of global markets and from these trends considers the implications for regulatory policy in the future.

Electric power wheeling and dealing : technological considerations for increasing competition.

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Author :
Publisher : DIANE Publishing
ISBN 13 : 1428922210
Total Pages : 269 pages
Book Rating : 4.4/5 (289 download)

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Book Synopsis Electric power wheeling and dealing : technological considerations for increasing competition. by :

Download or read book Electric power wheeling and dealing : technological considerations for increasing competition. written by and published by DIANE Publishing. This book was released on 1989 with total page 269 pages. Available in PDF, EPUB and Kindle. Book excerpt:

International Competition in Services

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Author :
Publisher : DIANE Publishing
ISBN 13 : 1428922806
Total Pages : 402 pages
Book Rating : 4.4/5 (289 download)

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Book Synopsis International Competition in Services by :

Download or read book International Competition in Services written by and published by DIANE Publishing. This book was released on 1987 with total page 402 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Electricity Competition

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Author :
Publisher :
ISBN 13 :
Total Pages : 516 pages
Book Rating : 4.0/5 ( download)

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Book Synopsis Electricity Competition by : United States. Congress. House. Committee on Commerce. Subcommittee on Energy and Power

Download or read book Electricity Competition written by United States. Congress. House. Committee on Commerce. Subcommittee on Energy and Power and published by . This book was released on 1999 with total page 516 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Competition Law and Regulation in European Telecommunications

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Author :
Publisher : Bloomsbury Publishing
ISBN 13 : 1847313132
Total Pages : 504 pages
Book Rating : 4.8/5 (473 download)

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Book Synopsis Competition Law and Regulation in European Telecommunications by : Pierre Larouche

Download or read book Competition Law and Regulation in European Telecommunications written by Pierre Larouche and published by Bloomsbury Publishing. This book was released on 2000-05-01 with total page 504 pages. Available in PDF, EPUB and Kindle. Book excerpt: Using numerous practical examples,this book examines the evolution of EC telecommunications law following the achievement of liberalisation, the main policy goal of the 1990s. After reviewing the development of regulation in the run-up to liberalisation, the author identifies the methods used to direct the liberalisation process and tests their validity in the post-liberalisation context. A critical analysis is made of the claim that competition law will offer sufficient means to regulate the sector in the future. Particular emphasis is given to the way in which EC Competition Law changed in the 1990s using the essential facilities doctrine, an expansive non-discrimination principle and the policing of cross-subsidisation to tackle what were then thought of as regulatory matters. Also examined within the work is the procedural and institutional interplay between competition law and telecommunications regulation. In conclusion, Larouche explores the limits of competition law and puts forward a long-term case for sector-specific regulation, with a precise mandate to ensure that the telecommunications sector as a whole fulfils its role as a foundation for economic and social activity.

Issues for Infrastructure Management in the 1990s

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Author :
Publisher : World Bank Publications
ISBN 13 : 9780821321935
Total Pages : 116 pages
Book Rating : 4.3/5 (219 download)

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Book Synopsis Issues for Infrastructure Management in the 1990s by : Arturo Israel

Download or read book Issues for Infrastructure Management in the 1990s written by Arturo Israel and published by World Bank Publications. This book was released on 1992-01-01 with total page 116 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Designing a new industry award for service excellence competition in retailing

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Author :
Publisher : diplom.de
ISBN 13 : 3832473580
Total Pages : 157 pages
Book Rating : 4.8/5 (324 download)

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Book Synopsis Designing a new industry award for service excellence competition in retailing by : Lars Merle

Download or read book Designing a new industry award for service excellence competition in retailing written by Lars Merle and published by diplom.de. This book was released on 2003-10-22 with total page 157 pages. Available in PDF, EPUB and Kindle. Book excerpt: Inhaltsangabe:Abstract: This thesis resolves the need for an industry award for service excellence in retailing, based on a comprehensive framework to foster management quality. A service excellence framework is developed and the design for a new service excellence award is proposed. The proposed framework is based on the Industrial Excellence Award. In addition to the original four fundamental processes a fifth component is introduced: the customer. To complete the framework, the seven components of management quality known from the IEA are adopted. This framework is the structure for the self-assessment questionnaire that will be the core of the new Best Retailer service excellence award. Through an extensive literature review, success factors and empirically tested items for questionnaires were identified and assigned to the corresponding sections in the questionnaire. The result is a collection of questions that - if appropriately considered by management can help introducing service excellence in the retailing industry. The modus operandi of a possible future award competition is suggested to stay close the example of the IEA in order to leverage the existing brand. This should help to popularize the new award, to create outstanding showcases quickly, and to disseminate excellent management quality in the industry. Inhaltsverzeichnis:Inhaltsverzeichnis: AcknowledgementsII List of abbreviations:3 Executive Summary5 1.Introduction6 2.Retailing8 2.1Developments and Trends8 2.1.1Modern History of Retailing and Retailing Formats8 2.1.2Past and Future Trends11 2.2Strategies & Concepts18 2.2.1Retailing Classifications18 2.2.2Positioning20 2.2.3Strategies for Competitive Advantage21 2.2.4Scientific Concepts in Retailing23 2.3Success Factors in Retailing28 2.3.1Employees29 2.3.2Technology32 2.3.3Customer Service33 3.Service37 3.1Strategies and Concepts39 3.1.1Service Business Classifications39 3.1.2Strategies for Service firms41 3.1.3Excellence42 3.1.4Service Concepts in Literature49 3.2Service Management57 3.2.1Service Management Functions59 3.2.2The Service Process61 3.2.3The Service System61 3.3New Service Design & Development63 3.3.1The Service Concept64 3.3.2The Service Positioning Matrix64 3.3.3NSD Process Cycle66 3.3.4NSD-Innovation Matrix67 3.3.5Service Blueprinting68 3.4Service Quality and Customer Satisfaction69 3.4.1Overall Service Quality69 3.4.2Service Process Quality72 3.4.3Perceived Service [...]

OPERATIONS AND SUPPLY CHAIN MANAGEMENT

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Author :
Publisher : Ashok Yakkaldevi
ISBN 13 : 1387883569
Total Pages : 365 pages
Book Rating : 4.3/5 (878 download)

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Book Synopsis OPERATIONS AND SUPPLY CHAIN MANAGEMENT by : Prof. (Dr.) Milind Audumbar Kulkarni, Mr. Hemant Vishwanath More

Download or read book OPERATIONS AND SUPPLY CHAIN MANAGEMENT written by Prof. (Dr.) Milind Audumbar Kulkarni, Mr. Hemant Vishwanath More and published by Ashok Yakkaldevi. This book was released on 2022-06-20 with total page 365 pages. Available in PDF, EPUB and Kindle. Book excerpt: What is Operations management? Every business is managed through three major functions: finance, marketing, and operations management. Illustrates this by showing that the vice presidents of each of these functions report directly to the president or CEO of the company. Other business functions— such as accounting, purchasing, human resources, and engineering—support these three major functions. Finance is the function responsible for managing cash flow, current assets, and capital investments. Marketing is responsible for sales, generating customer demand, and understanding customer wants and needs. Most of us have some idea of what finance and marketing are about, but what does operations management do? Operations management (OM) is the business function that plans, organizes, coordi- nates, and controls the resources needed to produce a company’s goods and services. Operations management is a management function. It involves managing people, equipment, technology, information, and many other resources. Operations management is the central core function of every company. This is true whether the company is large or small, provides a physical good or a service, is for-profit or not-for-profit. Every company has an operations management function. Actually, all the other organizational functions are there primarily to support the operations function. Without operations, there would be no goods or services to sell. Consider a retailer such as The Gap, which sells casual apparel. The marketing function provides promotions for the merchandise, and the finance function provides the needed capital. It is the operations function, however, that plans and coordinates all the resources needed to design, produce, and deliver the merchandise to the various retail locations. Without operations, there would be no goods or services to sell to customers.